Related
I just noticed I can see PM up on the top right side of the screen and some notifications in the top left corner during full screen apps, especially with a full grey screen. I didn't see those a couple hours ago when I got it.
Did I seriously just burn in my screen already? Is this normal for a "new" One? Or should I be freaking out?
I did nothing out of the ordinary since I got it. Just rooted it, restored apps, put it on the charger for a bit. That's all.
I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta
FlowingAway said:
I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yea,i agree,take it back and make them replace it,it should last longer than 24 hours,wether you flash it or not,im upgrading to this from the EVO 4G,in 2 months,but it will be a new one,hahaha,i just cant wait,so i can start to dev for the One now and maybe port over my 4 kornerz rom.
I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\
Rippley05 said:
I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\
Click to expand...
Click to collapse
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium
gutrrob said:
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Nope. You're lucky then because HTC speakers are cheap and it isn't just me who says so. Here is a quick google search but you can dig deeper and see for yourself. I never really cared because replacing the speaker was easy...but with the HTC One it is a repair nightmare.
https://www.google.com/#output=sear...34,d.eWU&fp=9745b774bca4f8d2&biw=1920&bih=993
Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta
FlowingAway said:
Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Asurion is gonna be sending me another one as well. I just hope the screen matches the one I have now. It is so much better than the replacement. I wish I could take pix and show you guys, it's annoying the things could be this drastically different.
Glad your issue is getting resolved! :good:
So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.
uh60james said:
So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.
Click to expand...
Click to collapse
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium
Our of curiosity, where did you exactly find the HTC ONE online?
Rippley05 said:
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I would assume iFixit would have the right tools but meh
uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Click to expand...
Click to collapse
Ok di$& thanks for that wonderful bit of information.
uh60james said:
Ok di$& thanks for that wonderful bit of information.
Click to expand...
Click to collapse
You're welcome.
Sent from my HTCONE using xda premium
uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Click to expand...
Click to collapse
haha pwnd!
I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?
jdizzle316 said:
I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?
Click to expand...
Click to collapse
Sprint doesn't handle it, Asurion does. They'll tell you it could be new or refurbished. It all depends on what they have. Both of mine came with a box, but that doesn't mean they're new.
I'm about to send ny second replacement back. The screen is just too yellow and dingy looking. It's a damn shame I have to file an insurance claim and pay a deductible on a month old phone.
Sent from my HTCONE using xda premium
To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!
FlowingAway said:
To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!
Click to expand...
Click to collapse
Its kinda sad to hear that although htc stepped up their game, sprints/asurions refurbs are still absolute sh!t
Hello, I have seen that my htc one screen have a light leak on the op of the screen, I thought that is a problem of my HTC One, but I have seen in internet that many Ones have this problem, so Can you see that your one have this problem?
Images:
PD: It is visible only in light colors or white.
Thanks and sorry for my english.
According to you (and maybe the other ONE user) I think I'm lucky because my screen doesn't have this issue..
but I got two deadpixels in less then a month since I bought it
it's called backlight bleeding, i have that too, there is nothing you can do about it..
I have spoken with HTC Chat and they say me that I can send the One to the SAT, but I am worried because I have seen another One in a shop of my city which has the same problem.
Thanks
Anyone has this problem too?
Idon't have this issue. Good luck
Sent from my HTC One using XDA Premium HD app
Thanks...
New photo:
I have that too, it looks the same, even the same pattern (two gaps where the sensors and camera is).
But to be honest, it is not noticeable at all, only when looking at bright colors from a high angle. Maybe the level of bleed varies from unit to unit, and if it's bothering you very much then RMA it.
Don't get me wrong, I am very picky about this kind of stuff, If I found a single badpixel I would go bonkers over it. However looking at what kind of issues people are having with their Ones I wouldn't complain at something like this.
Reported here as well, but my One is fine
http://forum.xda-developers.com/showthread.php?t=2366154
John.
verdipio said:
Thanks...
New photo:
Click to expand...
Click to collapse
I thought that was normal..
I have it too
Sent from my HTC One using Tapatalk 4 Beta
I'm the OP of the linked thread. Wanted to return it, but my shop didn't think it was a good enough reason for an exchange.
Here's a recent pic of my right side attached.
Loffen said:
I'm the OP of the linked thread. Wanted to return it, but my shop didn't think it was a good enough reason for an exchange.
Here's a recent pic of my right side attached.
Click to expand...
Click to collapse
You are looking at a shallow angle at the edge of the screen.... do you see this when you look at the screen straight on..... if not then there's no problem.
rider5512 said:
You are looking at a shallow angle at the edge of the screen.... do you see this when you look at the screen straight on..... if not then there's no problem.
Click to expand...
Click to collapse
Not really, but compared to the other side, it is quite bad!
Hi everybody! My One has been in the service center for a week after getting hard bricked for no reason, and repair hasn't been started yet, and they're giving me an ETA of a week or two more So, if any of you is in any way related to HTC, could you pm me a number or an email ID, which isn't ignored, to talk or send a message to convince htc to get my phone repaired quick or give me a replacement? Talking/chat with any of the higher authorities, who actually care about customers would do.
Thanks
Hopefully I'll get them convinced
Sent from my iPod touch using Tapatalk
Good luck, heres the email for Peter Chou the CEO: [email protected]
Be nice, apparently he repairs phones for people he likes himself.
n1234d said:
Hi everybody! My One has been in the service center for a week after getting hard bricked for no reason, and repair hasn't been started yet, and they're giving me an ETA of a week or two more So, if any of you is in any way related to HTC, could you pm me a number or an email ID, which isn't ignored, to talk or send a message to convince htc to get my phone repaired quick or give me a replacement? Talking/chat with any of the higher authorities, who actually care about customers would do.
Thanks
Hopefully I'll get them convinced
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Yes, they take that long. It happened with me too and there's nothing you can do about it. Mine is supposed to come on monday...let's see if that actually happens.
aooga said:
Yes, they take that long. It happened with me too and there's nothing you can do about it. Mine is supposed to come on monday...let's see if that actually happens.
Click to expand...
Click to collapse
But don't carriers in the US replace faulty phones on the spot? Anyways, I'm just too impatient to wait it out.. I'll try whatever I can
Sent from my iPod touch using Tapatalk
n1234d said:
But don't carriers in the US replace faulty phones on the spot? Anyways, I'm just too impatient to wait it out.. I'll try whatever I can
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
I bought my phone with a carrier that I'm no longer with so they aren't doing anything. I was forced to use HTC.
I guess it wasn't that bad since I had a backup.
And the ETA was given by the call center people , who don't know ***t about anything. The service center guys are saying that it may take two weeks or more because of shortage of parts. Why don't they replace the damn phone if they're gonna replace the most expensive parts anyways? Btw, my phone has a faulty mobo, camera, and speakers.
Sent from my iPod touch using Tapatalk
n1234d said:
And the ETA was given by the call center people , who don't know ***t about anything. The service center guys are saying that it may take two weeks or more because of shortage of parts. Why don't they replace the damn phone if they're gonna replace the most expensive parts anyways? Btw, my phone has a faulty mobo, camera, and speakers.
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
How do you have that many things wrong with the phone? They almost never replace the phone because (according to them) it changes the IMEI number of the phone. It does do that, but how the heck does it even matter? HTC support is useless IMO.
aooga said:
How do you have that many things wrong with the phone? They almost never replace the phone because (according to them) it changes the IMEI number of the phone. It does do that, but how the heck does it even matter? HTC support is useless IMO.
Click to expand...
Click to collapse
I don't bloody know. I took proper care of the phone, it was never out of a case and it never fell. And believe it or not, this is the third time I'm having a problem with this phone And if the mobo is changed, the IMEI is changed anyways, so what difference does it make? HTC support is always like "I'm sorry sir, but we can't do anything for you right now. Please check back in a week" it driving me crazy
Sent from my iPod touch using Tapatalk
n1234d said:
I don't bloody know. I took proper care of the phone, it was never out of a case and it never fell. And believe it or not, this is the third time I'm having a problem with this phone And if the mobo is changed, the IMEI is changed anyways, so what difference does it make? HTC support is always like "I'm sorry sir, but we can't do anything for you right now. Please check back in a week" it driving me crazy
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
They transfer the IMEI. Apparently it's legal for them to do it, but not us.
aooga said:
They transfer the IMEI. Apparently it's legal for them to do it, but not us.
Click to expand...
Click to collapse
Well, no. I got a new IMEI the last time my board was changed, and 3 months of data more from my carrier, so I'm pretty darn sure that at least here they don't
Sent from my iPod touch using Tapatalk
n1234d said:
Well, no. I got a new IMEI the last time my board was changed, and 3 months of data more from my carrier, so I'm pretty darn sure that at least here they don't
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
By here, I'm assuming you mean where you live. I guess I asked them to not change it (I would have to get another unlock code) so thats probably why,.
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk
StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Click to expand...
Click to collapse
I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs
MrMeeseeks said:
I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs
Click to expand...
Click to collapse
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
15-day self-service return - whatever that means.
StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.
EVR_PR said:
OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.
Click to expand...
Click to collapse
Thanks I'll probably wait till after the 27th lol
I'm sure that will be a busy day
Sent from my ONEPLUS A5000 using Tapatalk
There is a little yellow band (only visible at night and on white screen) on the middle left of the screen
StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
Could you post a screenshot with a dark background.
gee2012 said:
Could you post a screenshot with a dark background.
Click to expand...
Click to collapse
A screenshot won't show you anything, you need to take a picture of the phone's screen.
Other user(s) experienced this issue ?
J_Dutch said:
A screenshot won't show you anything, you need to take a picture of the phone's screen.
Click to expand...
Click to collapse
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
Click to expand...
Click to collapse
This problem was also present on some OnePlus One
gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
Click to expand...
Click to collapse
That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.
J_Dutch said:
That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.
Click to expand...
Click to collapse
Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be
gee2012 said:
Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be
Click to expand...
Click to collapse
Lol, nevermind.
You asked OP for a screenshot, a screenshot is useless that's all I'm saying.
And thank you, I still don't know what to buy though
Enjoy your phone also.
Im sending it back today but the process will be like a week before i get a new one.. 3 day ship 2 day inspection and then ship new one
Sent from my XT1635-02 using Tapatalk
1 month old... How da hell did this happen?
Shouldn't this be covered by warranty?
Device is sealed.. so if you didn't hit it.. no debris should be inside.
Unless you hit it..
If you didn't cause this to happen by dropping it or knocking something loose inside, I would take it back to where you purchased it and insist on a replacement. talk about quality control -
its in mint condition. From day 1 in proper casing... not a micro scratch on it...
mocsab said:
If you didn't cause this to happen by dropping it or knocking something loose inside, I would take it back to where you purchased it and insist on a replacement. talk about quality control -
Click to expand...
Click to collapse
they will probably dismantle it, and have it for a week, until cleaned... And from my experience, after that kinda work, phone ALWAYS looses its water resistance... fml... good thing it doesnt get in a way for photos... yet...
Waynder said:
its in mint condition. From day 1 in proper casing... not a micro scratch on it...
Click to expand...
Click to collapse
That's what they all say.. joke.
I'd either live with it if it's not interfering with images or send it in for repair. Me, personally I'd rather not have my device torn open if possible.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
That's what they all say.. joke.
I'd either live with it if it's not interfering with images or send it in for repair. Me, personally I'd rather not have my device torn open if possible.
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
yeah... thats how its probably gonna be... im just wondering how did such a huge particle got in there, lol...
Limeybastard said:
That's what they all say.. joke.
I'd either live with it if it's not interfering with images or send it in for repair. Me, personally I'd rather not have my device torn open if possible.
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
I get that but when you pay 1k for a phone, you expect it to be in a little better condition than that.