Database Develop

dead pixels on hd7 screen

so i ordered my hd7 on tmobiles online store a day after it came out.....i had it shipped over night.....so i get the phone the next day and start it up and im loving it so far but i notice these white dots on the right hand side of the tiles and the were indeed dead pixels so i called 611 and told them what the deal was and they said that it was the first report of this nature to get to them....i told them i wanted a replacement and they told me i would have to pay for another phone as a deposit and once they got mine back i would get a refund......that realy upset me and ended hanging up on them so i went to my local tmobile store and told them what the deal was and the manager was kind enough to do an exchange at the store......that gentlemen was awsome!.......so guys check your screens and make sure you dont have any dead pixels.....if tou open your web browser and go to the screen where it shows all the tabs you have open exit them and that leaves you with a black screen and you can see if you have any.......ide like to know if theres anymore bad screens out there

djledome said:
so i ordered my hd7 on tmobiles online store a day after it came out.....i had it shipped over night.....so i get the phone the next day and start it up and im loving it so far but i notice these white dots on the right hand side of the tiles and the were indeed dead pixels so i called 611 and told them what the deal was and they said that it was the first report of this nature to get to them....i told them i wanted a replacement and they told me i would have to pay for another phone as a deposit and once they got mine back i would get a refund......that realy upset me and ended hanging up on them so i went to my local tmobile store and told them what the deal was and the manager was kind enough to do an exchange at the store......that gentlemen was awsome!.......so guys check your screens and make sure you dont have any dead pixels.....if tou open your web browser and go to the screen where it shows all the tabs you have open exit them and that leaves you with a black screen and you can see if you have any.......ide like to know if theres anymore bad screens out there
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Click to collapse
there are dound to have dead pix on a LCD... its like lottery u will never know u will get it.... and i think if u need them to ship the device to u then for sure they will like to have a deposit, in case u decide to keep both the devices...

I didnt have any when I got it, now about 20 days into ownership I have a black pixel right slap bang in the middle of the screen! but it isnt really visible when on red for some reason, but all other colours it sticks out!

i have a green one i can only see on blacks. its quite annoying.

green one is just a bad pixel bro..you can push that are where the bad pixel is..
deadpixel is must be grey colour.but i am sorry,you can not solve this problem with the same solution..

goztepelee said:
green one is just a bad pixel bro..you can push that are where the bad pixel is..
deadpixel is must be grey colour.but i am sorry,you can not solve this problem with the same solution..
Click to expand...
Click to collapse
Do you know if there is a way to fix it? i really dont want to get it replaced.. i just came from the mytouch 4g and it already had enough problems >_< and do you know if it will get worse.

You can go to youtube.com/watch?v=liMySLZkF5o and watch the video on your phone. It should help you with the bad pixel situation...
No guarantees though, but I guess its better than nothing. Some people in the comments for the video said pushing on the bad pixel helped too
Also watch out if your epileptic lol
Sent from my T-Mobile G2 using XDA App

daaango said:
You can go to youtube.com/watch?v=liMySLZkF5o and watch the video on your phone. It should help you with the bad pixel situation...
No guarantees though, but I guess its better than nothing. Some people in the comments for the video said pushing on the bad pixel helped too
Also watch out if your epileptic lol
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
not close because its at the top and the youtube video istn all the way wide screen hahahah xD

There's a couple other videos like that floating around youtube that might fit your screen, just do a quick search around
Sent from my T-Mobile G2 using XDA App

daaango said:
There's a couple other videos like that floating around youtube that might fit your screen, just do a quick search around
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
i found one but it didnt fix it xD

Aww did you try applying slight pressure to the pixel?
Sent from my T-Mobile G2 using XDA App

stratax said:
i have a green one i can only see on blacks. its quite annoying.
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Click to collapse
same here. but it's just a very small dot.

another one popped up you have got to be kidding me. HTC is REALLY ticking me off. their screens are SH!T. screen was defect on mytouch 4g, screen sucked on mytouch slide, screen is getting stuck/dead pixels on HD7 now.
Im tempted to just get a focus, even though i love this phone..
Yeah, i have tried putting preasure on it, but its hard since the screen is glass lol.

daaango said:
Aww did you try applying slight pressure to the pixel?
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
do i put preasure ON the pixel, or around it?

i just found two more small ones.. they are all green, and only on black, or dark grey.
this is so irritating..

Suplado said:
same here. but it's just a very small dot.
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Click to collapse
Yeah im just being cautious because sometimes stuff like this gets worse.

Help? Anyone know what is causing this on the Camera?

Hey guys has anyone been having issues with their camera? My boyfriend's HTC One when in low light it has extra noise that shows up in the picture its a blob like film looking thing. It's also visible with full light but its not as noticeable. If look at the right hand side of the photos it looks like a cloudy object overlaying the photo.
Picture attached shows the noise that is showing up in the photos:
http://imgur.com/a/m1mwR
I also have a HTC One and have no issues.

sapplegater said:
Hey guys has anyone been having issues with their camera? My boyfriend's HTC One when in low light it has extra noise that shows up in the picture its a blob like film looking thing. It's also visible with full light but its not as noticeable. If look at the right hand side of the photos it looks like a cloudy object overlaying the photo.
Picture attached shows the noise that is showing up in the photos:
http://imgur.com/a/m1mwR
I also have a HTC One and have no issues.
Click to expand...
Click to collapse
I haven't had that issue on my HTC One, looks like it might be hardware issue warranting an exchange though.

OP7iK said:
I haven't had that issue on my HTC One, looks like it might be hardware issue warranting an exchange though.
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Click to collapse
Should I exchange it through AT&T or HTC?

sapplegater said:
Should I exchange it through AT&T or HTC?
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Click to collapse
First choice should be your carrier, AT&T, as they should be able to get you a replacement the quickest. If you go through HTC, you will have to send it to them and they would inspect and decide if it warrants a replacement.
Sent from my HTC One using xda app-developers app

ataft said:
First choice should be your carrier, AT&T, as they should be able to get you a replacement the quickest. If you go through HTC, you will have to send it to them and they would inspect and decide if it warrants a replacement.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Went to AT&T and they're replacing the phone.

Is something wrong with my camera?

Whenever I take a picture, the end result will always be a little blurry and have yellow tinting towards the left side of the picture. To some extent, the life side even has an entire bar going across it. What can I do with my problem?
Sent from my HTC One using Tapatalk 4 Beta

ipeemyself said:
Whenever I take a picture, the end result will always be a little blurry and have yellow tinting towards the left side of the picture. To some extent, the life side even has an entire bar going across it. What can I do with my problem?
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Seems like a hardware issue to me, I'd return it.
Good luck

jodeltje said:
Seems like a hardware issue to me, I'd return it.
Good luck
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Click to collapse
Alright thanks but do you think that this will be covered under the warranty?
Sent from my HTC One using Tapatalk 4

ipeemyself said:
Alright thanks but do you think that this will be covered under the warranty?
Sent from my HTC One using Tapatalk 4
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Click to collapse
I would be highly surprised if it would not. Especially if your phone is still newish. Just say no user error could ever cause this.

jodeltje said:
I would be highly surprised if it would not. Especially if your phone is still newish. Just say no user error could ever cause this.
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Click to collapse
Thanks I'll give it a shot. Anyways, does warranty usually replace the entire phone or do they usually just repair the damaged areas?

ipeemyself said:
Thanks I'll give it a shot. Anyways, does warranty usually replace the entire phone or do they usually just repair the damaged areas?
Click to expand...
Click to collapse
Depends, my carrier swaps out defective units for a new one right away if it's 2 months old or less. Otherwise it gets send away for repair.
I'd steer the conversation towards a new one in any case...

Buddy had same issue took it back got a knew one never asked a question had it for only like a week tho

Alright so when your provider decides to replace the phone for warranty, will you have to wait a few days for the new phone or will they give you a new one on that same time?

dont know what to do

planning to buy this phone but i am afraid that i will catch one with a bad camera (camera creating purple/pink tint for the indoor pictures)
i read some forums and i don't know if its a software problem or hardware...the main problem is that i will buy new in the box sealed but with no warranty..... somebody can help with an advice
the statistic is making me worried :http://forum.xda-developers.com/poll.php?do=showresults&pollid=14531

Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.

Atrax_ said:
Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.
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Click to collapse
so it's possible in time to get this problem with the camera?

teapa said:
so it's possible in time to get this problem with the camera?
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Click to collapse
Many phones got this problem even after sending it back to htc for fixing. Nobody really knows if its software or hardware sided.

I would recommend Nexus 5 instead. If you think that camera will be an issue than please don't take the risk. It's your hard earned $600 that you are spending. Go for the maximum utility, satisfaction. If low light camera capability is important for you, this phone is not worthy of a phone.
Written from a user who has this issue, and had no success in getting it fixed via HTC.
Sent from my HTC One

Bottom line this is the best phone ever made. Most cameras are fine just check everything out when you get the phone. 4.3 update is rolling out. Get a good case like Otterbox Commuter and a screen protector. Use Nova launcher. Here is my homescreen
Http://onlinedivorceclass.net/s9.png

I've had this phone since day 1 and have no had any issues with the camera.
Sent from my HTC One using xda app-developers app

after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:

shehade08 said:
I've had this phone since day 1 and have no had any issues with the camera.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
to check you camera make a small (3-4 mins) full hd video and after try to take a picture on low light conditions

I bought my phone in May and by July it started developing the purple tint. While it's not guaranteed that you will get the purple tint, there have been lots of people who do.
Don't get me wrong. I still love my One especially for the Boomsound and LCD display. But I can live with the camera issues cos I use several phones concurrently so I just use another phone if I have to use the camera.
Ultimately it's your call. But my advice is pay extra for the warranty. Especially for this model. Cos if you start getting problems, without warranty you will have no recourse.
Sent from my HTC One using Tapatalk 4

3rd phone here and have not had this camera issue on any of the 3

All phones from all brands got hardware/software issues. You can run but you can't hide.
Sent from my HTC One using xda app-developers app

twerg said:
3rd phone here and have not had this camera issue on any of the 3
Click to expand...
Click to collapse
seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not
can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*
should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...

Albert Poon said:
All phones from all brands got hardware/software issues. You can run but you can't hide.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
This is the sad truth =\

I'm on my 5th phone. The 4 previous phones had other hardware/build issues but none had the camera problem. My sensor is...st vd6869(1.0) cinesensor 2013-05-11.

teapa said:
seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not
can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*
should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...
Click to expand...
Click to collapse
Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:
https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc
https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics
You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.
Sent from my HTC One

Thug_4_Life said:
Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:
https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc
https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics
You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.
Sent from my HTC One
Click to expand...
Click to collapse
i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility

teapa said:
even if i never owned had the phone i am loving it..
Click to expand...
Click to collapse
Idk what kind of answer you want as you already said that you love the phone even after considering the facts that you don't own the phone and are aware of the purple tint issue. After all, you make your own choice, we can only help.
Sent from my HTC One

st vd6869(1.0) cinesensor 2013-02-18
Bought mine on day one of it's release in Taiwan and have had no issues with the camera.

teapa said:
after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:
Click to expand...
Click to collapse
100% sure it's software, most phone I have had have had purple/pink or greenish tones in some circumstances which could be corrected with whitebalance settings. My one had purple pictures too after 422 upgrade but now is fine again after 4.3 but maybe not sensor are 100% the same and it might take a little more tweaking by htc to get it right. The One is the best arounfd 5 inch phone out there by a long shot, sense rocks, boomsound, I couldn't live without it anymore, zoes are awesome, the live gallery, blinkfeed. All in all the One is so much better than the SGS4, only if you wany a phablet I would consider another phone.....
---------- Post added at 09:05 AM ---------- Previous post was at 08:54 AM ----------
teapa said:
i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility
Click to expand...
Click to collapse
only 37 people responded, there are thousands of One users on XDA who probably don't have any problems at all and therefor never checked that thread or bothered to respond

New owner

Hi guys i just bought a g flex today and first and foremost it is an amazing phone. There is a couple of things that i have noticed which would help me if anyome would know how to sort them.
1. There is a hravy screen burn. I know this is a common thing but wondered if anything can sort it.
2. No update for 4.4 i know this phone is a little old but you would still ecpect an update of sorts but nothing since the release.
2. The blacks on this phone just are ent black they have a grey hue and whites do too. And there are very small dots all over the screen. Now i came from a nexus 5 which had a FHD display and this doesnt but come on it shouldnt be that noticable to see eaxh pixel.
If there are any solutions to any of these problems they would be highly appreciated.
Sent from my LG-D955 using XDA Free mobile app

SAMVREMIX said:
Hi guys i just bought a g flex today and first and foremost it is an amazing phone. There is a couple of things that i have noticed which would help me if anyome would know how to sort them.
1. There is a hravy screen burn. I know this is a common thing but wondered if anything can sort it.
2. No update for 4.4 i know this phone is a little old but you would still ecpect an update of sorts but nothing since the release.
2. The blacks on this phone just are ent black they have a grey hue and whites do too. And there are very small dots all over the screen. Now i came from a nexus 5 which had a FHD display and this doesnt but come on it shouldnt be that noticable to see eaxh pixel.
If there are any solutions to any of these problems they would be highly appreciated.
Sent from my LG-D955 using XDA Free mobile app
Click to expand...
Click to collapse
1. Do you have permanent burn-in or suffer temporary burn-in?
2. It is possible to flash 4.4 yourself if you are feeling a little adventurous and can find files. There are guides on the forum.
3. It's not even black in a dark room? Or are you talking about the reflections making the blacks appear grey? Amoled white won't be as white as on LCD.
Regarding the pixels/noise/grain that you see, it seems to float around different revisions of the screen. I've seen two Flexes. Mine and another. Mine does not suffer from it. I can hardly see it even if I look up close. While on the other one it was VERY visible and the only thing I could see all the time. This screen also heavily suffered from temporary image retention which mine does not.
Sent from my LG-D955

1. Its temporary burn in
2. U ended up flashing 4.4.2 just couldnt find the tot file but did in the end.
3. I mean it is seriously grainy. Is there any way of telling which model has it and which doesnt
Sent from my LG-D955 using XDA Free mobile app

SAMVREMIX said:
1. Its temporary burn in
2. U ended up flashing 4.4.2 just couldnt find the tot file but did in the end.
3. I mean it is seriously grainy. Is there any way of telling which model has it and which doesnt
Sent from my LG-D955 using XDA Free mobile app
Click to expand...
Click to collapse
You probably have the first model which was as grainy as the other one I saw myself. It was seriously grainy and unbearable.
Try dialing 3845#*955# (replace 955 with your model number). Then "settings/version info/HW Version". Do you see rev1.0 somewhere?

dannejanne said:
You probably have the first model which was as grainy as the other one I saw myself. It was seriously grainy and unbearable.
Try dialing 3845#*955# (replace 955 with your model number). Then "settings/version info/HW Version". Do you see rev1.0 somewhere?
Click to expand...
Click to collapse
Yeah it does say rev 1.0 is that the one with the grainy screen

SAMVREMIX said:
Yeah it does say rev 1.0 is that the one with the grainy screen
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Click to collapse
Hmm same as mine then. But the screen must be different. I've seen how grainy it is and the one I have now I barly can see the grain even if I look close for it. So it's a none issue on my phone.

dannejanne said:
Hmm same as mine then. But the screen must be different. I've seen how grainy it is and the one I have now I barly can see the grain even if I look close for it. So it's a none issue on my phone.
Click to expand...
Click to collapse
I was in the shop today and they had three all revision+?
1 but i guess you have to be lucky becuase all three had thr issue. I toon the first one back because of the burn in issue but the econd one seems to be free of that now also the 4.4.2 update helped. Is there any way of improving it. Any mods of drivers i can install.

SAMVREMIX said:
I was in the shop today and they had three all revision+?
1 but i guess you have to be lucky becuase all three had thr issue. I toon the first one back because of the burn in issue but the econd one seems to be free of that now also the 4.4.2 update helped. Is there any way of improving it. Any mods of drivers i can install.
Click to expand...
Click to collapse
No. No other than software updates from the manufacturer. Hmm maybe I was really lucky with mine. Would like to look at more physically. But they are hard to come by just like that no stores have them in my area.
Sent from my LG G-Flex