planning to buy this phone but i am afraid that i will catch one with a bad camera (camera creating purple/pink tint for the indoor pictures)
i read some forums and i don't know if its a software problem or hardware...the main problem is that i will buy new in the box sealed but with no warranty..... somebody can help with an advice
the statistic is making me worried :http://forum.xda-developers.com/poll.php?do=showresults&pollid=14531
Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.
Atrax_ said:
Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.
Click to expand...
Click to collapse
so it's possible in time to get this problem with the camera?
teapa said:
so it's possible in time to get this problem with the camera?
Click to expand...
Click to collapse
Many phones got this problem even after sending it back to htc for fixing. Nobody really knows if its software or hardware sided.
I would recommend Nexus 5 instead. If you think that camera will be an issue than please don't take the risk. It's your hard earned $600 that you are spending. Go for the maximum utility, satisfaction. If low light camera capability is important for you, this phone is not worthy of a phone.
Written from a user who has this issue, and had no success in getting it fixed via HTC.
Sent from my HTC One
Bottom line this is the best phone ever made. Most cameras are fine just check everything out when you get the phone. 4.3 update is rolling out. Get a good case like Otterbox Commuter and a screen protector. Use Nova launcher. Here is my homescreen
Http://onlinedivorceclass.net/s9.png
I've had this phone since day 1 and have no had any issues with the camera.
Sent from my HTC One using xda app-developers app
after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:
shehade08 said:
I've had this phone since day 1 and have no had any issues with the camera.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
to check you camera make a small (3-4 mins) full hd video and after try to take a picture on low light conditions
I bought my phone in May and by July it started developing the purple tint. While it's not guaranteed that you will get the purple tint, there have been lots of people who do.
Don't get me wrong. I still love my One especially for the Boomsound and LCD display. But I can live with the camera issues cos I use several phones concurrently so I just use another phone if I have to use the camera.
Ultimately it's your call. But my advice is pay extra for the warranty. Especially for this model. Cos if you start getting problems, without warranty you will have no recourse.
Sent from my HTC One using Tapatalk 4
3rd phone here and have not had this camera issue on any of the 3
All phones from all brands got hardware/software issues. You can run but you can't hide.
Sent from my HTC One using xda app-developers app
twerg said:
3rd phone here and have not had this camera issue on any of the 3
Click to expand...
Click to collapse
seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not
can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*
should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...
Albert Poon said:
All phones from all brands got hardware/software issues. You can run but you can't hide.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
This is the sad truth =\
I'm on my 5th phone. The 4 previous phones had other hardware/build issues but none had the camera problem. My sensor is...st vd6869(1.0) cinesensor 2013-05-11.
teapa said:
seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not
can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*
should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...
Click to expand...
Click to collapse
Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:
https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc
https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics
You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.
Sent from my HTC One
Thug_4_Life said:
Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:
https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc
https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics
You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.
Sent from my HTC One
Click to expand...
Click to collapse
i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility
teapa said:
even if i never owned had the phone i am loving it..
Click to expand...
Click to collapse
Idk what kind of answer you want as you already said that you love the phone even after considering the facts that you don't own the phone and are aware of the purple tint issue. After all, you make your own choice, we can only help.
Sent from my HTC One
st vd6869(1.0) cinesensor 2013-02-18
Bought mine on day one of it's release in Taiwan and have had no issues with the camera.
teapa said:
after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:
Click to expand...
Click to collapse
100% sure it's software, most phone I have had have had purple/pink or greenish tones in some circumstances which could be corrected with whitebalance settings. My one had purple pictures too after 422 upgrade but now is fine again after 4.3 but maybe not sensor are 100% the same and it might take a little more tweaking by htc to get it right. The One is the best arounfd 5 inch phone out there by a long shot, sense rocks, boomsound, I couldn't live without it anymore, zoes are awesome, the live gallery, blinkfeed. All in all the One is so much better than the SGS4, only if you wany a phablet I would consider another phone.....
---------- Post added at 09:05 AM ---------- Previous post was at 08:54 AM ----------
teapa said:
i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility
Click to expand...
Click to collapse
only 37 people responded, there are thousands of One users on XDA who probably don't have any problems at all and therefor never checked that thread or bothered to respond
Related
I contemplated not writing this. In tech sometimes we require so much perfection, we forget what's actually important to us. Furthermore we forget that any software issue can be conquered by the great devs here at XDA. With the fear of sounding hypocritical, here's why I found myself going back to the HTC One after a short two week affair with the S4.
I had very real issues with my silver HTC One. The S4 was the answer to those issues. After a couple weeks with the S4 I really missed one thing about the HTC One - the camera. I have 2 babies and after missing several pictures of them over the past couple weeks I became very frustrated with the slow launch and slow picture taking of the S4. I was enjoying all the other features but this was beginning to stick in my crawl. So I really researched the issues I was having with the HTC One. I found out that the brightness quick toggle was solved through Viper Rom and menu button was easily mapped to a short hold of the back button.
Now I had a problem because I was torn between going back to the HTC one (most of which for me all had build issues) or staying with the S4 and waiting for developement to speed up camera and some of the overall lag I was experiencing. So I went out to Best Buy and decided to check out a black HTC One. I don't know if it's simply because the manufacturing was updated or refined but it was perfect. Zero gaps, seemless bezel and no dead or stuck pixels. Having only one trade left at best buy I made the leap and swapped back to the HTC One. I think this was a great decision. Again a big factor was the camera, being able to post edit my shots - remove people from the background and make a drama shot without having to put it in that mode before shooting the picture is really fast and convenient. I in one day caught 3 great pictures that I would have needed to adjust settings on BEFORE taking with the S4. Pictures I think I would have missed with the S4. Also I didn't realize how different (brighter and somewhat crisper) the HTC One screen was. There will of course be sacrifices with the HTC One, no swappable battery, awkward placement of power button and no multi-window. But, the tradeoff is one I'm ok with. Black HTC One made the difference for me.
No offense, but wall of text is extremely hard to read.
Welcome back, I think?
Rippley05 said:
No offense, but wall of text is extremely hard to read.
Welcome back, I think?
Click to expand...
Click to collapse
Thanks, I broke it up a little. I honestly am glad to be back. I had some issues with the HTC one and panicked a little but with this new one I'm definitely enjoying HTC and especially glad to have ZOE back. It's really a standout feature.
coojoe1000 said:
Thanks, I broke it up a little. I honestly am glad to be back. I had some issues with the HTC one and panicked a little but with this new one I'm definitely enjoying HTC and especially glad to have ZOE back. It's really a standout feature.
Click to expand...
Click to collapse
Don't feel bad my man. I was in the same situation as you. It was just something about this HTC One.
Sent from my HTCONE using xda app-developers app
I'm currently in panic mode trying to figure out what to do with my silver One. Thanks for the great post.
Sent from my HTCONE using xda app-developers app
Morghan said:
I'm currently in panic mode trying to figure out what to do with my silver One. Thanks for the great post.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
...and why is that?
I am about to end my remorse period and am 50-50 on the phone. Love it but gets too hot and eats too much battery sometimes (I'm a light user). I like it but I also got a SGS4 for my friend and I keep staring at it...
So, why panic mode? Thinking of returning... or?
Morghan said:
I'm currently in panic mode trying to figure out what to do with my silver One. Thanks for the great post.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Glad I can help. This has been a hard decision for me but I'm glad to finally settle with the HTC One and think I've made the best decision for me.
In my opinion, figure out a way to swap for the black. I don't know if it's because of a refined manufacturing process, Better materials or what - but the difference between the two colors is night and day. No misfires pushing the back or home buttons and no gaps anywhere. I'll post pics when I get home. If you bought from sprint and go in to change color they'll charge a restocking fee. I would recommend pointing out a flaw with the silver (I'm sure you probably have one) and ask to change to a black one as you have heard reports of better assembly and less issues. If you bought from Best Buy or the like you can swap without fee's. That's why I almost exclusively by phones from Best Buy now.
coojoe1000 said:
Glad I can help. This has been a hard decision for me but I'm glad to finally settle with the HTC One and think I've made the best decision for me.
In my opinion, figure out a way to swap for the black. I don't know if it's because of a refined manufacturing process, Better materials or what - but the difference between the two colors is night and day. No misfires pushing the back or home buttons and no gaps anywhere. I'll post pics when I get home. If you bought from sprint and go in to change color they'll charge a restocking fee. I would recommend pointing out a flaw with the silver (I'm sure you probably have one) and ask to change to a black one as you have heard reports of better assembly and less issues. If you bought from Best Buy or the like you can swap without fee's. That's why I almost exclusively by phones from Best Buy now.
Click to expand...
Click to collapse
I agree, Best Buy was the way to go for me. Ended up getting data error 104 all the time on my first one.....exchanged the phone 6 times per sprint techs requests before I figured out they had my SIM ID incorrect on my account. The One (silver) I have is absolutely perfect now.
If I got my HTC one online, can I exchange at best buy?
Sent from my HTCONE using Tapatalk 2
thlinx said:
If I got my HTC one online, can I exchange at best buy?
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
if you got it from Best Buy online then yes
I spent less then a week with the S4 before I gave in to my overwhelming felling of missing an HTC device. I liked some of the features but the phone just felt cheap and the Sprint service in my area doesn't seem to play well with Samsung Phones. Lots of dropped calls and frequent signal fluctuations. Love the ONE very happy I made the switch...
Hi,
I went to Sprint and talked to them about my defective HTC One (purple camera tint). They said that since they couldn't replace the camera, they ordered me a refurbished one. Now, I paid full price for my current NEW One and I was wondering if I could argue with them to have them give me a new One instead of a refurbished one. Or is it even worth it to get it replaced? I'm not sure if the purple tint is a software or hardware defect so Idk.
Thanks
Sent from my HTC One using XDA Premium
EDIT: I bought my One from Best Buy if that matters at all.
Does your camera always have a purple tint to it, or just in low-light settings? For example, my phone takes petty good pics in near-perfect conditions, but does get a purple tint in night time picture taking. To me, that says it's a software issue and not necessarily the cam itself. I COULD BE WRONG(before the flamers come out of the woodwork). There is a lot of back and forth around here about our camera and its issues. But, my opinion is that if you have trouble EVER getting a decent picture, than you should go to the trouble of getting a new device(whether you accept a refurb is up to you - I can understand being pissed about a refurb). If you take reasonably good pics except at night or other low-light conditions, I think it's probably just the low quality of the cam and not a defect. But, that's me. Others can and probably will say otherwise.
I sent mine to HTC to get the camera replaced and now the camera is perfect so it is definitely a camera issue. I work midnight shift so I snap plenty of pics at work and I no longer have the purple tint issue. They have about a 2-3 day turn around time so about a week total. Your best bet would be to just call HTC and they will send you a free Fed-ex label to ship the phone to them, because the refurb could have the same issue. Oh and the camera takes great pictures in low light once you get the camera replaced, crystal clear!
BMP7777 said:
Does your camera always have a purple tint to it, or just in low-light settings? For example, my phone takes petty good pics in near-perfect conditions, but does get a purple tint in night time picture taking. To me, that says it's a software issue and not necessarily the cam itself. I COULD BE WRONG(before the flamers come out of the woodwork). There is a lot of back and forth around here about our camera and its issues. But, my opinion is that if you have trouble EVER getting a decent picture, than you should go to the trouble of getting a new device(whether you accept a refurb is up to you - I can understand being pissed about a refurb). If you take reasonably good pics except at night or other low-light conditions, I think it's probably just the low quality of the cam and not a defect. But, that's me. Others can and probably will say otherwise.
Click to expand...
Click to collapse
The purple tint shows up in usually all of my pictures, not just low light
Sent from my HTC One using XDA Premium
Lancerz said:
I sent mine to HTC to get the camera replaced and now the camera is perfect so it is definitely a camera issue. I work midnight shift so I snap plenty of pics at work and I no longer have the purple tint issue. They have about a 2-3 day turn around time so about a week total. Your best bet would be to just call HTC and they will send you a free Fed-ex label to ship the phone to them, because the refurb could have the same issue. Oh and the camera takes great pictures in low light once you get the camera replaced, crystal clear!
Click to expand...
Click to collapse
Well yeah that's what I'm saying. If it's a hardware issue, shouldn't I be entitled to a new and not refurbished phone since it's not my fault? I'll call HTC today and see
Sent from my HTC One using XDA Premium
syed239 said:
Well yeah that's what I'm saying. If it's a hardware issue, shouldn't I be entitled to a new and not refurbished phone since it's not my fault? I'll call HTC today and see
Sent from my HTC One using XDA Premium
Click to expand...
Click to collapse
Yeah but even a new phone can have the same issue, that's why I sent mine to HTC instead of going through Sprint or Best buy etc.
Lancerz said:
Yeah but even a new phone can have the same issue, that's why I sent mine to HTC instead of going through Sprint or Best buy etc.
Click to expand...
Click to collapse
Yeah I understand. I called HTC and I decided to send it to them. I even told them about the power button being flushed in with the top of the phone and they said that they could definitely look at that. Thanks!
Sent from my HTC One using XDA Premium
Are you guys unrooting and relocking your phones before sending it to HTC? I'm looking at sending mine in for the camera fix and just want to make sure I don't have any issues... Thanks!
Sent from my HTCONE using Tapatalk
I have the same problem.
Mine has the same purple haze on low light conditions, I'm running stock w goodies One 1.18 (4.1.2). I have the geeksquad insurance with best buy and i was wondering if I should return the phone to stock before I take it in. By the way I just got a termination letter from sprint for excessive roaming and weighting my options before I connect my line. I love my HTC one but since I'm probably moving to T-Mobile by the end of the month and with this camera issue that several people are having I'm probably going with a Note 3 or a Nexus 5.
acuzerfdw said:
Are you guys unrooting and relocking your phones before sending it to HTC? I'm looking at sending mine in for the camera fix and just want to make sure I don't have any issues... Thanks!
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
I never rooted my One so I'm not sure. Didn't really feel the need to run a custom ROM
Sent from my HTC One using XDA Premium
Just an update even though this thread is dead:
I just got my One back from HTC (took eight days counting Sunday so seven business days) and the camera is perfect now. I even told them about the power button feeling flushed into the phone and they fixed that as well. Thanks for telling me to send it to HTC and not getting a refurbished One!
Sent from my Epic 4G Touch using XDA Premium
Hello.
I have a problem. I want to buy the Z1 but I don’t know if I should.
I already bought the Z1 in November. I was setting it up for about 3 days and then my house was robbed and the phone was stolen. I even not had the chance to use it as a phone…
The insurance company is going to cover the stolen Z1.
In the meanwhile I see all over the internet Z1 yellow washed self-cracked screens, asf that cannot be removed because of warranty and it scratch really bad. Problems with overeating, touch screen sensibility, wifi, etc.
So, was this sad episode some kind of divine intervention or it’s a reasonable choice to buy it again?
I liked the Z1, despite of the internal features, because of the glass and aluminum look. I’m looking also to Samsung s4 and note 3 but they look to plastic for top phones. I like HTC One but only in black which is very hard to find. The 5S is also in my mind. I can discard a large display if the device is ergonomic and pocket jeans friendly.
I need to buy a new phone because my WM HTC HD2 is becoming serious outdated. But for a phone with 4 years of daily use it doesn’t have any scratches in the display or in the back. This guy is tough and never failed me.
Long story short I just don’t want to give a lot of money for a piece of sh… top phone! I just want a phone for the next 4 years.
Thank you all !
hdsqtek said:
Hello.
I have a problem. I want to buy the Z1 but I don’t know if I should.
I already bought the Z1 in November. I was setting it up for about 3 days and then my house was robbed and the phone was stolen. I even not had the chance to use it as a phone…
The insurance company is going to cover the stolen Z1.
In the meanwhile I see all over the internet Z1 yellow washed self-cracked screens, asf that cannot be removed because of warranty and it scratch really bad. Problems with overeating, touch screen sensibility, wifi, etc.
So, was this sad episode some kind of divine intervention or it’s a reasonable choice to buy it again?
I liked the Z1, despite of the internal features, because of the glass and aluminum look. I’m looking also to Samsung s4 and note 3 but they look to plastic for top phones. I like HTC One but only in black which is very hard to find. The 5S is also in my mind. I can discard a large display if the device is ergonomic and pocket jeans friendly.
I need to buy a new phone because my WM HTC HD2 is becoming serious outdated. But for a phone with 4 years of daily use it doesn’t have any scratches in the display or in the back. This guy is tough and never failed me.
Long story short I just don’t want to give a lot of money for a piece of sh… top phone! I just want a phone for the next 4 years.
Thank you all !
Click to expand...
Click to collapse
I'm an owner of an Xperia Z1 and I must say it is a beutifully designed phone and a superior camera... But then a major problem that I have with it is that touchscreen does NOT work properly. I think you should wait until the 4.3 update comes and see whether the problem is fixed. But I doubt that this is a software problem so better not buy it till the 4.3 update comes and we'll see whether it fixes the problem. Stay tuned to Z1 XDA so you can be sure.
If you even think that Z1 is a piece of sh... top phone, then don't buy it.
Sent from my C6903 using XDA Premium 4 mobile app
bogdan wst said:
If you even think that Z1 is a piece of sh... top phone, then don't buy it.
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
He merely stated he is having second thoughts he never said it is a piece of sh*. I feel the same the way I am in the market for a new top end smartphone and I really like the design/features of the Z1 but if you go into the Sony Forums or any other it just seems most users are unhappy and having lots of issues. I understand every smartphone has its own problems but from what I have been reading Sony does not want to acknowledge or fix possible hardware issues that users are facing. This is a very expensive phone and you would expect top notch quality along with service. I will be waiting another month to see what happens before I make my decision.
stragabenz said:
He merely stated he is having second thoughts he never said it is a piece of sh*. I feel the same the way I am in the market for a new top end smartphone and I really like the design/features of the Z1 but if you go into the Sony Forums or any other it just seems most users are unhappy and having lots of issues. I understand every smartphone has its own problems but from what I have been reading Sony does not want to acknowledge or fix possible hardware issues that users are facing. This is a very expensive phone and you would expect top notch quality along with service. I will be waiting another month to see what happens before I make my decision.
Click to expand...
Click to collapse
i couldn't say it better. thank you !
For the people experiencing problems imagine this: instead of having your Z1 in your hand right now, you have the money you gave for it. Would you buy it again ???
hdsqtek said:
i couldn't say it better. thank you !
For the people experiencing problems imagine this: instead of having your Z1 in your hand right now, you have the money you gave for it. Would you buy it again ???
Click to expand...
Click to collapse
I would buy it again(again my only problem is a yellow hue on white backgrounds)
Or to be more precise some white backgrounds look yellowish wheb compared to other phones(Z ultra, Z or iphone 5)
Sent from my C6906 using Tapatalk
I would also buy it again.
I must also say that at this moment, i do not have any of the problems stated on this forum (yellow tint, touch screen problem, wi-fi problem).
The major problem that all the z1 users have, is the camera not working with an unlocked bootloader.
But i would still buy it again
Sent from my C6903 using XDA Premium 4 mobile app
hdsqtek said:
i couldn't say it better. thank you !
For the people experiencing problems imagine this: instead of having your Z1 in your hand right now, you have the money you gave for it. Would you buy it again ???
Click to expand...
Click to collapse
My Z1 is on it's way to Sony repair right now because of the touchscreen issue but if I knew that this particular problem could be fixed (or that it occurs just in a certain batch) I would in every circumstance buy the Z1 over any other phone on the market right now.
You'll see people *****ing about every little nitpicky thing in every forum of every device on this website. My Z1 is fine.
akselic said:
My Z1 is on it's way to Sony repair right now because of the touchscreen issue but if I knew that this particular problem could be fixed (or that it occurs just in a certain batch) I would in every circumstance buy the Z1 over any other phone on the market right now.
Click to expand...
Click to collapse
I think it will come back to you with 4.3 or 4.4.
eclyptos said:
I think it will come back to you with 4.3 or 4.4.
Click to expand...
Click to collapse
I don't mind if it does as long as the touchscreen is working. If it isn't, I'm going for a refund even if it comes with Android 8.9.0 Moon Rock Candy
akselic said:
I don't mind if it does as long as the touchscreen is working. If it isn't, I'm going for a refund even if it comes with Android 8.9.0 Moon Rock Candy
Click to expand...
Click to collapse
Hehe..I will do the same, Just let us know.
I personally have been pretty lucky, not 1 single issue, screen reaponse is very good, none of the reprted screen issues and im pretty happy with the camera, its the best ive ever used and it meets all my needs and more. I will admit im not too happy about this unlocking the bootloader breaking the camera though, im a bit of a flashaholic but overall im very happy with this device
Sent from my C6903 using XDA Premium 4 mobile app
sofir786 said:
I personally have been pretty lucky, not 1 single issue, screen reaponse is very good, none of the reprted screen issues and im pretty happy with the camera, its the best ive ever used and it meets all my needs and more. I will admit im not too happy about this unlocking the bootloader breaking the camera though, im a bit of a flashaholic but overall im very happy with this device
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Same here with me, not one problem with mine. I don't do rooting or any of that because I'm still learning but when I checked my phone had boot loader unlocked "yes" so I guess I was lucky with that.
I tend to buy phones and sell them on when I get bored with them but I think I'll be keeping the Z1 for a long time. Funny thing is is that I didn't like the Z I had at all.
I also have a Nokia 925 that I love. I have had both the Z1 and 925 since launch and they are both keepers. I have also had a note 2, S4, note 3 and Nokia 1020 this year but sold them all except for the 1020 which I gave to my wife.
stragabenz said:
He merely stated he is having second thoughts he never said it is a piece of sh*. I feel the same the way I am in the market for a new top end smartphone and I really like the design/features of the Z1 but if you go into the Sony Forums or any other it just seems most users are unhappy and having lots of issues. I understand every smartphone has its own problems but from what I have been reading Sony does not want to acknowledge or fix possible hardware issues that users are facing. This is a very expensive phone and you would expect top notch quality along with service. I will be waiting another month to see what happens before I make my decision.
Click to expand...
Click to collapse
Very well said, what I think is that Z1 is an excellent device provided that the unit you get is problem free. It's just a matter of hit or miss for a good device. As a Z1 owner (with the touch problem) yeah it's really annoying if you have this and store refuses to acknowledge the problem and worn't replace the unit. Only hope is that the 4.3 update will fix the problem.
Back to the topic, if you think that your z1 being stolen is a divine intervention to not get the z1 again, it's really up to you. It's a great device with a future proof hardware so if you really want it then get it. Just examine the unit carefully, list down the problems that you have read in the forums and how to check them so that you won't be one of the frustrated users who had problems in their units. I wish you luck mate. :good:
brapicoco said:
Just examine the unit carefully, list down the problems that you have read in the forums and how to check them so that you won't be one of the frustrated users who had problems in their units. I wish you luck mate. :good:
Click to expand...
Click to collapse
What he said is probably the best advice you can get right now. If working it's an excellent device and whatever you decide, do not order it online.
I'm another one just really happy with the phone. I'm on iHacker 1.2 and combined with Greenify it's runs forever. I mean 3days on Battery, just more than fine. If I would buy it again? Absolutely. Is there really an alternative? LG G2, S4, Note 3 are just plastic wrecks to me. And HTC with this ridiculous S-OFF rubbish, thanks I prefer to wait for a bootloader solution which will come for sure very soon.
jamespmi said:
, thanks I prefer to wait for a bootloader solution which will come for sure very soon.
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We all are here for that too.
akselic said:
What he said is probably the best advice you can get right now. If working it's an excellent device and whatever you decide, do not order it online.
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Yes don't order online or you'll end up like me who cant replace the unit or get the repair free..
brapicoco said:
Yes don't order online or you'll end up like me who cant replace the unit or get the repair free..
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Someone said there is a International warranty of 1 year on the device if you have a receipt. I am in the same situation, I do not buy the phone online, I pickup the phone in a small store but in different country in europe. Now if I have to go via warranty I don't know where I have to go.
Hi everyone.
I created this topic because I don't know what to do with my ones camera. I think that I should send it for warranty repair but I wanted to ask your opinion. The pictures I take always... well in 90% shots turn out blurry at the bottom and mostly in the lower right part of the pictures. What do u guys think?
Sent from my HTC One using XDA Premium 4 mobile app
mlodykaras said:
Hi everyone.
I created this topic because I don't know what to do with my ones camera. I think that I should send it for warranty repair but I wanted to ask your opinion. The pictures I take always... well in 90% shots turn out blurry at the bottom and mostly in the lower right part of the pictures. What do u guys think?
Sent from my HTC One using XDA Premium 4 mobile app
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If you are sure that ur focusing the camera properly before taking the picture, and the issue still occurs, then its definitely a camera defect. Sending it for repair would be ur only choice.
BTW, do you have the purple camera issue in low-light environments?
Well not really. I made one picture recently that had pink color but I suspected that it was environment issue (orange lights all over the place )
About the focusing issue. Well I uploaded 5 pictures to give better perspective but only one is showing up. Don't know why. Anyway its always blurry when I take landscape shots. No matter what I do the bottom of the picture is blurry unless I focus on something that's on the bottom.
Take a look at this picture. Focused on the bike. It's all sharp from the top to the middle of the picture. The lower right corner is blurry and it's happening every time.
Pic with the bike.
Sent from my HTC One using XDA Premium 4 mobile app
Mine has exactly the same issue after around 7/8 months, all of a sudden. Sent back to HTC for repair and they have been real scumbags. They stated "Non-warranty damage" without saying what, which is basically bull****. The phone has always been well looked after with no abuse/drops etc. They wanted GBP170 to replace the mainboard and there are no options for discussion. I declined, so I now have a phone with a useless camera. Will not buy HTC again.
mlodykaras said:
Hi everyone.
I created this topic because I don't know what to do with my ones camera. I think that I should send it for warranty repair but I wanted to ask your opinion. The pictures I take always... well in 90% shots turn out blurry at the bottom and mostly in the lower right part of the pictures. What do u guys think?
Sent from my HTC One using XDA Premium 4 mobile app
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Looking at them photo's its most definitely a defected camera. I'd say go ahead with the warranty repair
Thx guys for response. I actually don't have the issue anymore because.. I sold the phone I thought it would be too much hassle to explain everything to HTC and I will probably end up just like Joe. Frustrated! So instead I bought a new phone and so far very happy. Moto X is my new baby)
Sent from my XT1052 using XDA Premium 4 mobile app
mlodykaras said:
Thx guys for response. I actually don't have the issue anymore because.. I sold the phone I thought it would be too much hassle to explain everything to HTC and I will probably end up just like Joe. Frustrated! So instead I bought a new phone and so far very happy. Moto X is my new baby)
Sent from my XT1052 using XDA Premium 4 mobile app
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Moto X is a nice phone, but they are two totally different phones.
I'm from London, I have my phone booked in for pick up tomorrow it's going to Poland for 'purple tint' camera issue.
It's only 1 week old the phone, I hope they take good care of it and the screen comes back untouched the way it is now.
..
numus said:
I just recently notices this weird purple pattern on my camera in low to moderate light. It just started to happen today... Any ideas?
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Well that's a problem that nearly everyone has.. could you please take a picture with the pattern and upload it?
A temporary fix for this is changing your ISO to different settings, but that doesn't always work (didn't work for me, for instance).
The best solution is getting HTC or Sprint to fix your camera/replace your phone as it's a hardware issue apparently, although it seems like it would be a software issue.
StormyNight said:
Well that's a problem that nearly everyone has.. could you please take a picture with the pattern and upload it?
A temporary fix for this is changing your ISO to different settings, but that doesn't always work (didn't work for me, for instance).
The best solution is getting HTC or Sprint to fix your camera/replace your phone as it's a hardware issue apparently, although it seems like it would be a software issue.
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HTC told me my phone is now "out of warranty" (it may have turned 1 year this month, but I even doubt that)... So even tho they acknowledge it is a defective issue, I have to pay to fix it. Guess they lost another customer to Samsung or LG
numus said:
HTC told me my phone is now "out of warranty" (it may have turned 1 year this month, but I even doubt that)... So even tho they acknowledge it is a defective issue, I have to pay to fix it. Guess they lost another customer to Samsung or LG
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Damn, that sucks. Do you know how much you have to pay?
StormyNight said:
Damn, that sucks. Do you know how much you have to pay?
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She is currently working on other solutions. I told her I would be willing to pay a small charge if they can switch it for an M8 at this point.
numus said:
She is currently working on other solutions. I told her I would be willing to pay a small charge if they can switch it for an M8 at this point.
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Ah, good luck then. I've never talked to Sprint's customer service but I've read of reviews online and they're apparently terrible, lol.
StormyNight said:
Ah, good luck then. I've never talked to Sprint's customer service but I've read of reviews online and they're apparently terrible, lol.
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Talking to HTC not Sprint
Edit... Looks like HTC lost a long time customer.
numus said:
HTC told me my phone is now "out of warranty" (it may have turned 1 year this month, but I even doubt that)... So even tho they acknowledge it is a defective issue, I have to pay to fix it. Guess they lost another customer to Samsung or LG
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None of the other phone manufacturers are going to fix your phone for free out of warranty. I know you're salty now, but know that switching does no good for your problem in particular.
Enjoy Samsuck. LG make decent phones but they lack in build quality.
Sent from my HTCONE using Tapatalk
prezmater said:
None of the other phone manufacturers are going to fix your phone for free out of warranty. I know you're salty now, but know that switching does no good for your problem in particular.
Enjoy Samsuck. LG make decent phones but they lack in build quality.
Sent from my HTCONE using Tapatalk
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HTC has made one lackluster device after another since the original EVO. The HTC One M7 wasn't exactly an amazing device (had a lot of short comings... specifically the camera) and the M8 is just a rehash of the M7... atleast with the S 5 you can install QI with a simple chip under the back cover.
Enjoy Knox
Sent from my HTCONE using Tapatalk
numus said:
I just recently notices this weird purple pattern on my camera in low to moderate light. It just started to happen today... Any ideas?
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yeah, you'll have to call HTC and make a claim. you'll have to pay for shipping and handling, but in a week or so, you will be sent a new device with the new camera hardware installed. I did this less than a month ago, and yes, you must still be under warranty.