Database Develop

Just got a refurbished HTC One. Everything is great but...

I just noticed I can see PM up on the top right side of the screen and some notifications in the top left corner during full screen apps, especially with a full grey screen. I didn't see those a couple hours ago when I got it.
Did I seriously just burn in my screen already? Is this normal for a "new" One? Or should I be freaking out?
I did nothing out of the ordinary since I got it. Just rooted it, restored apps, put it on the charger for a bit. That's all.

I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta

FlowingAway said:
I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta
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Click to collapse
Yea,i agree,take it back and make them replace it,it should last longer than 24 hours,wether you flash it or not,im upgrading to this from the EVO 4G,in 2 months,but it will be a new one,hahaha,i just cant wait,so i can start to dev for the One now and maybe port over my 4 kornerz rom.

I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\

Rippley05 said:
I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\
Click to expand...
Click to collapse
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium

gutrrob said:
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium
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Click to collapse
Nope. You're lucky then because HTC speakers are cheap and it isn't just me who says so. Here is a quick google search but you can dig deeper and see for yourself. I never really cared because replacing the speaker was easy...but with the HTC One it is a repair nightmare.
https://www.google.com/#output=sear...34,d.eWU&fp=9745b774bca4f8d2&biw=1920&bih=993

Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta

FlowingAway said:
Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta
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Click to collapse
Asurion is gonna be sending me another one as well. I just hope the screen matches the one I have now. It is so much better than the replacement. I wish I could take pix and show you guys, it's annoying the things could be this drastically different.
Glad your issue is getting resolved! :good:

So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.

uh60james said:
So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.
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Click to collapse
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium

Our of curiosity, where did you exactly find the HTC ONE online?

Rippley05 said:
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I would assume iFixit would have the right tools but meh

uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.

Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
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Click to collapse
Ok di$& thanks for that wonderful bit of information.

uh60james said:
Ok di$& thanks for that wonderful bit of information.
Click to expand...
Click to collapse
You're welcome.
Sent from my HTCONE using xda premium

uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
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Click to collapse
haha pwnd!

I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?

jdizzle316 said:
I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?
Click to expand...
Click to collapse
Sprint doesn't handle it, Asurion does. They'll tell you it could be new or refurbished. It all depends on what they have. Both of mine came with a box, but that doesn't mean they're new.
I'm about to send ny second replacement back. The screen is just too yellow and dingy looking. It's a damn shame I have to file an insurance claim and pay a deductible on a month old phone.
Sent from my HTCONE using xda premium

To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!

FlowingAway said:
To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!
Click to expand...
Click to collapse
Its kinda sad to hear that although htc stepped up their game, sprints/asurions refurbs are still absolute sh!t

Sprint Repair Question

I think my internal antenna may be damaged and i want to take it into Sprint to be looked at, but my phone is rooted with S-Off. Do i have to undo everything and bring it back to stock in order for them to look at and if there is a problem, fix my phone? thanks

They are supposed to fix it rooted or not as long as it's a hardware problem

I work at a repair center and he is correct but in this situation it's irrelevant. This phone is unrepairable. If there is a hardware issue the only option a repair center has is to order a replacement. If you don't want that done then you can use your HTC warranty. But you will have to ship your phone to HTC and be without it for at least 2 weeks. They will attempt to fix it and if it can't be fixed then they will replace your device which you would lose everything. So just use your insurance. Last I checked, the device is still new enough to receive a new device instead of a refurbished device. When in doubt, Return your phone to stock and have it replaced.
Sent from my HTCONE using XDA Premium 4 mobile app

Why do you think your antennae doesn't work?

tsdeaton said:
I work at a repair center and he is correct but in this situation it's irrelevant. This phone is unrepairable. If there is a hardware issue the only option a repair center has is to order a replacement. If you don't want that done then you can use your HTC warranty. But you will have to ship your phone to HTC and be without it for at least 2 weeks. They will attempt to fix it and if it can't be fixed then they will replace your device which you would lose everything. So just use your insurance. Last I checked, the device is still new enough to receive a new device instead of a refurbished device. When in doubt, Return your phone to stock and have it replaced.
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm rocking a refurb I got 3 months after release. A lot of people returned their initial phones it appears.

My 2¢
Return it to stock. Goto Sprint store. They'll order you a new one and it'll hit your door in 2-3 days. My phone blew the top speaker. The repair center did the order, I tracked it with the number they provided to my email and I was back in business in only a few days.

tsdeaton said:
I work at a repair center and he is correct but in this situation it's irrelevant. This phone is unrepairable. If there is a hardware issue the only option a repair center has is to order a replacement. If you don't want that done then you can use your HTC warranty. But you will have to ship your phone to HTC and be without it for at least 2 weeks. They will attempt to fix it and if it can't be fixed then they will replace your device which you would lose everything. So just use your insurance. Last I checked, the device is still new enough to receive a new device instead of a refurbished device. When in doubt, Return your phone to stock and have it replaced.
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Damn I didnt even think about the fact that it is not repairable, I'm assuming because of its 1-piece aluminium body or whatever. So, if they can't open it up to see if it is the internal hardware are they going to assume that it is because I rooted and/or made it s-off? or is there some way they will be able to tell if it is hardware related without actually opening up the phone?
weidnerj said:
Why do you think your antennae doesn't work?
Click to expand...
Click to collapse
My issue is that all of a sudden i have no service anywhere, including places that I used to. I've always had great service with sprint, until the last few weeks. I'll be on 3G or 4G with full bars and i'll drop the call. I've literally had more dropped calls in the past few weeks than i have had the entire 5 years i've been with sprint, combined. That's not an exaggeration. There hasn't been any change to any towers nearby and I haven't relocated or anything. Sprint said i should be getting great service where in and around where i live. So I'd imagine that it has to be the phone. It's been rooted with S-off long before this started happening. So i feel like it has to be something hardware related. I'm open to other suggestions.

jeffhbo said:
Damn I didnt even think about the fact that it is not repairable, I'm assuming because of its 1-piece aluminium body or whatever. So, if they can't open it up to see if it is the internal hardware are they going to assume that it is because I rooted and/or made it s-off? or is there some way they will be able to tell if it is hardware related without actually opening up the phone?
My issue is that all of a sudden i have no service anywhere, including places that I used to. I've always had great service with sprint, until the last few weeks. I'll be on 3G or 4G with full bars and i'll drop the call. I've literally had more dropped calls in the past few weeks than i have had the entire 5 years i've been with sprint, combined. That's not an exaggeration. There hasn't been any change to any towers nearby and I haven't relocated or anything. Sprint said i should be getting great service where in and around where i live. So I'd imagine that it has to be the phone. It's been rooted with S-off long before this started happening. So i feel like it has to be something hardware related. I'm open to other suggestions.
Click to expand...
Click to collapse
try a different rom?

jeffhbo said:
Damn I didnt even think about the fact that it is not repairable, I'm assuming because of its 1-piece aluminium body or whatever. So, if they can't open it up to see if it is the internal hardware are they going to assume that it is because I rooted and/or made it s-off? or is there some way they will be able to tell if it is hardware related without actually opening up the phone?
My issue is that all of a sudden i have no service anywhere, including places that I used to. I've always had great service with sprint, until the last few weeks. I'll be on 3G or 4G with full bars and i'll drop the call. I've literally had more dropped calls in the past few weeks than i have had the entire 5 years i've been with sprint, combined. That's not an exaggeration. There hasn't been any change to any towers nearby and I haven't relocated or anything. Sprint said i should be getting great service where in and around where i live. So I'd imagine that it has to be the phone. It's been rooted with S-off long before this started happening. So i feel like it has to be something hardware related. I'm open to other suggestions.
Click to expand...
Click to collapse
you may have borked your radio. i think that is fixable.

Aldo101t said:
you may have borked your radio. i think that is fixable.
Click to expand...
Click to collapse
you mean i might just need to update/flash a new radio?

jeffhbo said:
you mean i might just need to update/flash a new radio?
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Click to collapse
i'm not quit sure the procedure on this phone, usually an RUU and then a factory reset from stock recovery will restore radio function.
there may be another way of restoring radio function, not sure, may someone who knows for sure can chime in here.this may or may not be your problem but it couldn't hurt to try

Aldo101t said:
i'm not quit sure the procedure on this phone, usually an RUU and then a factory reset from stock recovery will restore radio function.
there may be another way of restoring radio function, not sure, may someone who knows for sure can chime in here.this may or may not be your problem but it couldn't hurt to try
Click to expand...
Click to collapse
Thank you very much. I'll give it a try. If someone with knowledge of the exact procedure for this device could give further explanation it would be greatly appreciated. Thank you again for your advice.
Sent from my HTCONE using XDA Premium 4 mobile app

jeffhbo said:
Thank you very much. I'll give it a try. If someone with knowledge of the exact procedure for this device could give further explanation it would be greatly appreciated. Thank you again for your advice.
Sent from my HTCONE using XDA Premium 4 mobile app
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Click to collapse
I could help you out if you have some time shoot me a PM
Hmmmm guess not

dont know what to do

planning to buy this phone but i am afraid that i will catch one with a bad camera (camera creating purple/pink tint for the indoor pictures)
i read some forums and i don't know if its a software problem or hardware...the main problem is that i will buy new in the box sealed but with no warranty..... somebody can help with an advice
the statistic is making me worried :http://forum.xda-developers.com/poll.php?do=showresults&pollid=14531

Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.

Atrax_ said:
Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.
Click to expand...
Click to collapse
so it's possible in time to get this problem with the camera?

teapa said:
so it's possible in time to get this problem with the camera?
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Click to collapse
Many phones got this problem even after sending it back to htc for fixing. Nobody really knows if its software or hardware sided.

I would recommend Nexus 5 instead. If you think that camera will be an issue than please don't take the risk. It's your hard earned $600 that you are spending. Go for the maximum utility, satisfaction. If low light camera capability is important for you, this phone is not worthy of a phone.
Written from a user who has this issue, and had no success in getting it fixed via HTC.
Sent from my HTC One

Bottom line this is the best phone ever made. Most cameras are fine just check everything out when you get the phone. 4.3 update is rolling out. Get a good case like Otterbox Commuter and a screen protector. Use Nova launcher. Here is my homescreen
Http://onlinedivorceclass.net/s9.png

I've had this phone since day 1 and have no had any issues with the camera.
Sent from my HTC One using xda app-developers app

after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:

shehade08 said:
I've had this phone since day 1 and have no had any issues with the camera.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
to check you camera make a small (3-4 mins) full hd video and after try to take a picture on low light conditions

I bought my phone in May and by July it started developing the purple tint. While it's not guaranteed that you will get the purple tint, there have been lots of people who do.
Don't get me wrong. I still love my One especially for the Boomsound and LCD display. But I can live with the camera issues cos I use several phones concurrently so I just use another phone if I have to use the camera.
Ultimately it's your call. But my advice is pay extra for the warranty. Especially for this model. Cos if you start getting problems, without warranty you will have no recourse.
Sent from my HTC One using Tapatalk 4

3rd phone here and have not had this camera issue on any of the 3

All phones from all brands got hardware/software issues. You can run but you can't hide.
Sent from my HTC One using xda app-developers app

twerg said:
3rd phone here and have not had this camera issue on any of the 3
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Click to collapse
seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not
can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*
should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...

Albert Poon said:
All phones from all brands got hardware/software issues. You can run but you can't hide.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
This is the sad truth =\

I'm on my 5th phone. The 4 previous phones had other hardware/build issues but none had the camera problem. My sensor is...st vd6869(1.0) cinesensor 2013-05-11.

teapa said:
seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not
can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*
should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...
Click to expand...
Click to collapse
Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:
https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc
https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics
You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.
Sent from my HTC One

Thug_4_Life said:
Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:
https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc
https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics
You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.
Sent from my HTC One
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Click to collapse
i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility

teapa said:
even if i never owned had the phone i am loving it..
Click to expand...
Click to collapse
Idk what kind of answer you want as you already said that you love the phone even after considering the facts that you don't own the phone and are aware of the purple tint issue. After all, you make your own choice, we can only help.
Sent from my HTC One

st vd6869(1.0) cinesensor 2013-02-18
Bought mine on day one of it's release in Taiwan and have had no issues with the camera.

teapa said:
after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:
Click to expand...
Click to collapse
100% sure it's software, most phone I have had have had purple/pink or greenish tones in some circumstances which could be corrected with whitebalance settings. My one had purple pictures too after 422 upgrade but now is fine again after 4.3 but maybe not sensor are 100% the same and it might take a little more tweaking by htc to get it right. The One is the best arounfd 5 inch phone out there by a long shot, sense rocks, boomsound, I couldn't live without it anymore, zoes are awesome, the live gallery, blinkfeed. All in all the One is so much better than the SGS4, only if you wany a phablet I would consider another phone.....
---------- Post added at 09:05 AM ---------- Previous post was at 08:54 AM ----------
teapa said:
i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility
Click to expand...
Click to collapse
only 37 people responded, there are thousands of One users on XDA who probably don't have any problems at all and therefor never checked that thread or bothered to respond

Contact HTC representatives

Hi everybody! My One has been in the service center for a week after getting hard bricked for no reason, and repair hasn't been started yet, and they're giving me an ETA of a week or two more So, if any of you is in any way related to HTC, could you pm me a number or an email ID, which isn't ignored, to talk or send a message to convince htc to get my phone repaired quick or give me a replacement? Talking/chat with any of the higher authorities, who actually care about customers would do.
Thanks
Hopefully I'll get them convinced
Sent from my iPod touch using Tapatalk

Good luck, heres the email for Peter Chou the CEO: [email protected]
Be nice, apparently he repairs phones for people he likes himself.

n1234d said:
Hi everybody! My One has been in the service center for a week after getting hard bricked for no reason, and repair hasn't been started yet, and they're giving me an ETA of a week or two more So, if any of you is in any way related to HTC, could you pm me a number or an email ID, which isn't ignored, to talk or send a message to convince htc to get my phone repaired quick or give me a replacement? Talking/chat with any of the higher authorities, who actually care about customers would do.
Thanks
Hopefully I'll get them convinced
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Yes, they take that long. It happened with me too and there's nothing you can do about it. Mine is supposed to come on monday...let's see if that actually happens.

aooga said:
Yes, they take that long. It happened with me too and there's nothing you can do about it. Mine is supposed to come on monday...let's see if that actually happens.
Click to expand...
Click to collapse
But don't carriers in the US replace faulty phones on the spot? Anyways, I'm just too impatient to wait it out.. I'll try whatever I can
Sent from my iPod touch using Tapatalk

n1234d said:
But don't carriers in the US replace faulty phones on the spot? Anyways, I'm just too impatient to wait it out.. I'll try whatever I can
Sent from my iPod touch using Tapatalk
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Click to collapse
I bought my phone with a carrier that I'm no longer with so they aren't doing anything. I was forced to use HTC.
I guess it wasn't that bad since I had a backup.

And the ETA was given by the call center people , who don't know ***t about anything. The service center guys are saying that it may take two weeks or more because of shortage of parts. Why don't they replace the damn phone if they're gonna replace the most expensive parts anyways? Btw, my phone has a faulty mobo, camera, and speakers.
Sent from my iPod touch using Tapatalk

n1234d said:
And the ETA was given by the call center people , who don't know ***t about anything. The service center guys are saying that it may take two weeks or more because of shortage of parts. Why don't they replace the damn phone if they're gonna replace the most expensive parts anyways? Btw, my phone has a faulty mobo, camera, and speakers.
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
How do you have that many things wrong with the phone? They almost never replace the phone because (according to them) it changes the IMEI number of the phone. It does do that, but how the heck does it even matter? HTC support is useless IMO.

aooga said:
How do you have that many things wrong with the phone? They almost never replace the phone because (according to them) it changes the IMEI number of the phone. It does do that, but how the heck does it even matter? HTC support is useless IMO.
Click to expand...
Click to collapse
I don't bloody know. I took proper care of the phone, it was never out of a case and it never fell. And believe it or not, this is the third time I'm having a problem with this phone And if the mobo is changed, the IMEI is changed anyways, so what difference does it make? HTC support is always like "I'm sorry sir, but we can't do anything for you right now. Please check back in a week" it driving me crazy
Sent from my iPod touch using Tapatalk

n1234d said:
I don't bloody know. I took proper care of the phone, it was never out of a case and it never fell. And believe it or not, this is the third time I'm having a problem with this phone And if the mobo is changed, the IMEI is changed anyways, so what difference does it make? HTC support is always like "I'm sorry sir, but we can't do anything for you right now. Please check back in a week" it driving me crazy
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
They transfer the IMEI. Apparently it's legal for them to do it, but not us.

aooga said:
They transfer the IMEI. Apparently it's legal for them to do it, but not us.
Click to expand...
Click to collapse
Well, no. I got a new IMEI the last time my board was changed, and 3 months of data more from my carrier, so I'm pretty darn sure that at least here they don't
Sent from my iPod touch using Tapatalk

n1234d said:
Well, no. I got a new IMEI the last time my board was changed, and 3 months of data more from my carrier, so I'm pretty darn sure that at least here they don't
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
By here, I'm assuming you mean where you live. I guess I asked them to not change it (I would have to get another unlock code) so thats probably why,.

Speaker hissing and crackling noise.

So, let me start by saying that I HAVE read around and there is a lot of talk about this issue here on xda, a lot of people have sent their Nexus 6 phones in to be replaced and it's a common issue! However, was anyone ever able to come up with the conclusion of it either being software or hardware based? I noticed mine does this more when the battery gets lower leading me to believe it's software related, however, I have hear speculation that the hardware is faulty. Anyone know the true answer to this question? Thanks!

H4X0R46 said:
So, let me start by saying that I HAVE read around and there is a lot of talk about this issue here on xda, a lot of people have sent their Nexus 6 phones in to be replaced and it's a common issue! However, was anyone ever able to come up with the conclusion of it either being software or hardware based? I noticed mine does this more when the battery gets lower leading me to believe it's software related, however, I have hear speculation that the hardware is faulty. Anyone know the true answer to this question? Thanks!
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im going to assume its hardware based. since my n6 doesnt have any hissing or crackling, and if software mine would have it as well, since we have the same software.

H4X0R46 said:
So, let me start by saying that I HAVE read around and there is a lot of talk about this issue here on xda, a lot of people have sent their Nexus 6 phones in to be replaced and it's a common issue! However, was anyone ever able to come up with the conclusion of it either being software or hardware based? I noticed mine does this more when the battery gets lower leading me to believe it's software related, however, I have hear speculation that the hardware is faulty. Anyone know the true answer to this question? Thanks!
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Click to collapse
I have this issue 2
Sent from my Nexus 6 using Tapatalk

simms22 said:
im going to assume its hardware based. since my n6 doesnt have any hissing or crackling, and if software mine would have it as well, since we have the same software.
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Damn, I guess a lot of people had this issue, most people who own this device have said this is happening to them, few have said theirs is fine. It's a minor annoyance, but for the hefty price tag and what I paid for mine, it's very disappointing. Does the 6p or 5x have this issue? Or not sure? They're made by different companies so I assume they don't.

H4X0R46 said:
Damn, I guess a lot of people had this issue, most people who own this device have said this is happening to them, few have said theirs is fine. It's a minor annoyance, but for the hefty price tag and what I paid for mine, it's very disappointing. Does the 6p or 5x have this issue? Or not sure? They're made by different companies so I assume they don't.
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I've no idea.

H4X0R46 said:
Damn, I guess a lot of people had this issue, most people who own this device have said this is happening to them, few have said theirs is fine. It's a minor annoyance, but for the hefty price tag and what I paid for mine, it's very disappointing. Does the 6p or 5x have this issue? Or not sure? They're made by different companies so I assume they don't.
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I dont have this issue unless I try to use things like Viper which I removed as it really didnt do enough to justify the extra static.
As for the 6p and 5x they have other issues.

No hissing or crackling from the speakers on my N6. And I don't think we can say most people that own this device have said they've experienced this issue.
Sent from my Nexus 6 using Tapatalk

seabro01 said:
No hissing or crackling from the speakers on my N6. And I don't think we can say most people that own this device have said they've experienced this issue.
Sent from my Nexus 6 using Tapatalk
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Do you or anyone in this thread know if Google would replace a device that I've had for 7 months? What's the terms on this?

This is a refurbished replacement or new replacement N6 you've had for 7 months?
Sent from my Nexus 6 using Tapatalk

seabro01 said:
This is a refurbished replacement or new replacement N6 you've had for 7 months?
Sent from my Nexus 6 using Tapatalk
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Bought it brand new from Google play store.

H4X0R46 said:
Bought it brand new from Google play store.
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Then it's still under warranty and you should be able to get it replaced. I had a couple issues with my N6 and I got a brand new phone 10 days after I received RMA confirmation.

seabro01 said:
Then it's still under warranty and you should be able to get it replaced. I had a couple issues with my N6 and I got a brand new phone 10 days after I received RMA confirmation.
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So just flashing a stock image and locking the bootloader should be good then? I have a lot of mods on mine.

H4X0R46 said:
So just flashing a stock image and locking the bootloader should be good then? I have a lot of mods on mine.
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Yeah, that's what I did. Don't think Google cares about unlocked boitloader but I locked it just in case.

seabro01 said:
Yeah, that's what I did. Don't think Google cares about unlocked boitloader but I locked it just in case.
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Thanks! I just hope my next one doesn't have this issue if I go through with this. A lot of people said they went through 3 or 4 of these phones until they got one without this issue, also, they send a brand new one right? I don't want a refurbished one.

H4X0R46 said:
Thanks! I just hope my next one doesn't have this issue if I go through with this. A lot of people said they went through 3 or 4 of these phones until they got one without this issue, also, they send a brand new one right? I don't want a refurbished one.
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They should send you a new N6 if they have the same color and storage, but I've heard about some receiving refurbished phone with issues and then getting a new N6 after talking to customer servicece rep.

seabro01 said:
They should send you a new N6 if they have the same color and storage, but I've heard about some receiving refurbished phone with issues and then getting a new N6 after talking to customer servicece rep.
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I called their support and asked about it, he says he "you don't wanna troubleshoot it first?" And I said "not really, I've tried EVERYTHING even reflashing stock firmware!" And then he tells me that it WOULD be a refurbished model, not a new one. Umm no, I paid full price for mine when it came out!
Sent from my Nexus 6 using Tapatalk

By the way, fizz1041 is me, don't know why Tapatalk posted with that name, but it's me.

fizz1041 said:
I called their support and asked about it, he says he "you don't wanna troubleshoot it first?" And I said "not really, I've tried EVERYTHING even reflashing stock firmware!" And then he tells me that it WOULD be a refurbished model, not a new one. Umm no, I paid full price for mine when it came out!
Sent from my Nexus 6 using Tapatalk
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Might want to try Motorola for RMA. They have an option to get the replacement N6 before mailing them the defective phone.

About this issue with speaker...Did changing battery or speaker solved this noise?

sebcio2804 said:
About this issue with speaker...Did changing battery or speaker solved this noise?
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It seems to me that the crackling has to do with voltage...
Like the crackling occurs as the battery starts to quit because it thinks there's more voltage available than really is... And as I start to put 2 + 2 together... It seems to be exasperated by using the "high performance" toggle in the kernel
Sent from my Nexus 6 using Tapatalk