Database Develop

dead pixels on hd7 screen

so i ordered my hd7 on tmobiles online store a day after it came out.....i had it shipped over night.....so i get the phone the next day and start it up and im loving it so far but i notice these white dots on the right hand side of the tiles and the were indeed dead pixels so i called 611 and told them what the deal was and they said that it was the first report of this nature to get to them....i told them i wanted a replacement and they told me i would have to pay for another phone as a deposit and once they got mine back i would get a refund......that realy upset me and ended hanging up on them so i went to my local tmobile store and told them what the deal was and the manager was kind enough to do an exchange at the store......that gentlemen was awsome!.......so guys check your screens and make sure you dont have any dead pixels.....if tou open your web browser and go to the screen where it shows all the tabs you have open exit them and that leaves you with a black screen and you can see if you have any.......ide like to know if theres anymore bad screens out there

djledome said:
so i ordered my hd7 on tmobiles online store a day after it came out.....i had it shipped over night.....so i get the phone the next day and start it up and im loving it so far but i notice these white dots on the right hand side of the tiles and the were indeed dead pixels so i called 611 and told them what the deal was and they said that it was the first report of this nature to get to them....i told them i wanted a replacement and they told me i would have to pay for another phone as a deposit and once they got mine back i would get a refund......that realy upset me and ended hanging up on them so i went to my local tmobile store and told them what the deal was and the manager was kind enough to do an exchange at the store......that gentlemen was awsome!.......so guys check your screens and make sure you dont have any dead pixels.....if tou open your web browser and go to the screen where it shows all the tabs you have open exit them and that leaves you with a black screen and you can see if you have any.......ide like to know if theres anymore bad screens out there
Click to expand...
Click to collapse
there are dound to have dead pix on a LCD... its like lottery u will never know u will get it.... and i think if u need them to ship the device to u then for sure they will like to have a deposit, in case u decide to keep both the devices...

I didnt have any when I got it, now about 20 days into ownership I have a black pixel right slap bang in the middle of the screen! but it isnt really visible when on red for some reason, but all other colours it sticks out!

i have a green one i can only see on blacks. its quite annoying.

green one is just a bad pixel bro..you can push that are where the bad pixel is..
deadpixel is must be grey colour.but i am sorry,you can not solve this problem with the same solution..

goztepelee said:
green one is just a bad pixel bro..you can push that are where the bad pixel is..
deadpixel is must be grey colour.but i am sorry,you can not solve this problem with the same solution..
Click to expand...
Click to collapse
Do you know if there is a way to fix it? i really dont want to get it replaced.. i just came from the mytouch 4g and it already had enough problems >_< and do you know if it will get worse.

You can go to youtube.com/watch?v=liMySLZkF5o and watch the video on your phone. It should help you with the bad pixel situation...
No guarantees though, but I guess its better than nothing. Some people in the comments for the video said pushing on the bad pixel helped too
Also watch out if your epileptic lol
Sent from my T-Mobile G2 using XDA App

daaango said:
You can go to youtube.com/watch?v=liMySLZkF5o and watch the video on your phone. It should help you with the bad pixel situation...
No guarantees though, but I guess its better than nothing. Some people in the comments for the video said pushing on the bad pixel helped too
Also watch out if your epileptic lol
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
not close because its at the top and the youtube video istn all the way wide screen hahahah xD

There's a couple other videos like that floating around youtube that might fit your screen, just do a quick search around
Sent from my T-Mobile G2 using XDA App

daaango said:
There's a couple other videos like that floating around youtube that might fit your screen, just do a quick search around
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
i found one but it didnt fix it xD

Aww did you try applying slight pressure to the pixel?
Sent from my T-Mobile G2 using XDA App

stratax said:
i have a green one i can only see on blacks. its quite annoying.
Click to expand...
Click to collapse
same here. but it's just a very small dot.

another one popped up you have got to be kidding me. HTC is REALLY ticking me off. their screens are SH!T. screen was defect on mytouch 4g, screen sucked on mytouch slide, screen is getting stuck/dead pixels on HD7 now.
Im tempted to just get a focus, even though i love this phone..
Yeah, i have tried putting preasure on it, but its hard since the screen is glass lol.

daaango said:
Aww did you try applying slight pressure to the pixel?
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
do i put preasure ON the pixel, or around it?

i just found two more small ones.. they are all green, and only on black, or dark grey.
this is so irritating..

Suplado said:
same here. but it's just a very small dot.
Click to expand...
Click to collapse
Yeah im just being cautious because sometimes stuff like this gets worse.

Creme/yellowish screen?

I have this problem with my screen that when i watch my screen directly white is more yellow or "creme" than white but when i tilt the phone up aown left right white turns white. I just wonder if that is good reson enough to exhance my note to new or get refound? And how do i show it to those warranty guys?
ps. no matter if use dynamic normal or movie the white is yellowish. And no screen adjust or power savior are on. And its also doesnt depend on screen brigthness. It looks yellowish at full and min and all in between...
I love the screen and cant buy smaller but is this hardware or software and are every one a little defected? I mean do i have to change 5 times to get good screen?
I could live with the withe but because i dont have black clipping ect so is it worthy to try change? Or does ics fix this?

Go to service center
Don't leave it like this
#Tetris Forever#

Pancakes_Gio said:
Go to service center
Don't leave it like this
#Tetris Forever#
Click to expand...
Click to collapse
Yes i suppose i have to exchange this but im quite sure they will send it to repair and im without a phone a long time and what i have read many has cot eaven worst when trying to update. But gotta try.. Fuk**g samsung for making bad screens!!!!

I have exact same prblem.
Im just using it. Its my third note, all had same problem. I will bring it to korea in few month and hopefully they can do something with it.
Sent from my GT-N7000 using xda premium

Mine too. Wonder what causes it?
Sent from my GT-N7000 using xda premium

SoonHD2 said:
Yes i suppose i have to exchange this but im quite sure they will send it to repair and im without a phone a long time and what i have read many has cot eaven worst when trying to update. But gotta try.. Fuk**g samsung for making bad screens!!!!
Click to expand...
Click to collapse
millions of screens made and some are bad.. whod have thought this could ever happen... happens with EVERY manufacturer.... so in your words fuk**g them too??? either send it back or not... but cursing like a wad in a forum isnt going to fix it... its what warrantys were made for...

Its actually not a defect... this happens with pentile screens, people complained about it with my last phone, the atrix, as well
Sent from my GT-N7000 using XDA

kawgirlval69 said:
millions of screens made and some are bad.. whod have thought this could ever happen... happens with EVERY manufacturer.... so in your words fuk**g them too??? either send it back or not... but cursing like a wad in a forum isnt going to fix it... its what warrantys were made for...
Click to expand...
Click to collapse
No it wont but having a little yellowish screen is not the only thing that can go wrong whit note screen black crash , clipping dead pixels..
Sure you can send phone 40 times to repair or change but every time you end up with out a phone for days or weeks so the point is that if you buy a phone it should work without trying 10 phones untill it works like it should.. (And no i do not own iPhone)

Are you sure that the screen mode is on "Standard" and not "Movie" ?

SoonHD2 said:
No it wont but having a little yellowish screen is not the only thing that can go wrong whit note screen black crash , clipping dead pixels..
Sure you can send phone 40 times to repair or change but every time you end up with out a phone for days or weeks so the point is that if you buy a phone it should work without trying 10 phones untill it works like it should.. (And no i do not own iPhone)
Click to expand...
Click to collapse
ive bought 4 and all 4 are just fine... and pretty much what you said had nothing to do with what i said...

LG Service Center complaints

I bought my N4 on 22-3-13.
it is a great device and i tried calibrating the screen before sending it in.
i had a REV11 unit.
anyway my problem was that i was having really yellowish tint on all screen but specially from left lower corner.
but the most annoying were the huge black spots especially on the upper side-center of the screen.
ok i did not worry cause some told me that that was just glue waiting to dry (well that is just BS).
the spots became larger and easier to spot when phone was getting hot( normal hot) and my eys were getting tired by that ( i guess because knowing where it is was making me concentate on that).
so i sent it to LG service here in Greece-Athens explaining the problem and along with the phone i sent a comparison pictire with another N4 of a friend.
their response toward me was " We see nothing. it is perfect. we are sending it back to you"!
lol. i asked them to keep it and contacted the customer protection agency.
2 days later LG calls me and says they are exchanging my motherboard. i asked them why, 2 days earlier you found nothing?
the responded it was the fault for the bad screen.
so they sent it back and guess what, the problem is still there and they sent a REV10 which i δon't minδ that but the previous board was flawless.
so now i am very pissed and will send it back on monday but to conclude, how dumb do you have to be not to exchange the screen and instead chang the MB when it is clearly the fault of that?
P.S: which one you think looks better?

The left one for sure is better

kalo88 said:
The left one for sure is better
Click to expand...
Click to collapse
that is my point. they said it is the same. everyone i have asked say the same.
also a third one looks just like the left one. great

Personally, I don't see a problem with either. There will always be minor variations with screens.
If you want to be really picky about things, the left one that's "better" has a blueish hue on the top 1/3rd of the screen. I'd rather take the right one, but that's the point it's all subjective.

It looks like gamma variation. IMO the right one looks better. It looks like it has deeper blacks.
Sent from my Nexus 4 using xda premium

Are the brightness levels the same on both of the phones in that picture?
I know there are screen variances with this phone, though many don't believe. My coworkers Nexus 4 scree has washed out colors, whites aren't white, and just plain doesn't look as good as all of the others I've seen.
Some reviews you see on the web talk about the screen of the N4 seeming washed out. My phone isn't washed out in the slightest bit.
Sent from my Nexus 4 using Tapatalk 2

it's not even close.. the one on the left looks great, the one on the right looks like sh*t
You'd have to be blind not to admit that.

I just replicated the exact same thing with my friend's N4.
1) Gamma/Saturation can make it look exactly how yours do.
2) Brightness, I've got one set low and one set high and they do the same as what yours do...

I like the one on the right
Sent from my Nexus 7 using Tapatalk 2

Personally seeing issues like this makes me understand why companies lock bootloaders, and try to chase away modders like most on XDA. We are the most pickiest of all cell phone uses. We create problems that don't really exist and brick more phones than anybody else.
Having two phones with two different color tint is perfectly normal it happens all the time with big screen TVs. A manufactured doesn't always use the same supplier to supply a LCD screen Hance the different color tint.
Just get on with your life enjoy the phone and stop looking at a white screen
Sent from my Nexus 4 using xda app-developers app

+1
I was in the cell phone industry for over 10 years and this is a normal variation. Literally it happens all the time you probably might not have noticed if you had not had two phones next to each other. If you had brought that back to my store we would have told you it was normal. If phone manufacturers replaced phones for minor variations they would not be. If you don't like it sell it.
Sent from my Nexus 4 using xda premium

Yellow tint goes away after one week of using the device. Or root it and put your own screen values.

shook187 said:
Personally seeing issues like this makes me understand why companies lock bootloaders, and try to chase away modders like most on XDA. We are the most pickiest of all cell phone uses. We create problems that don't really exist and brick more phones than anybody else.
Having two phones with two different color tint is perfectly normal it happens all the time with big screen TVs. A manufactured doesn't always use the same supplier to supply a LCD screen Hance the different color tint.
Just get on with your life enjoy the phone and stop looking at a white screen
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
If they did that successfully, your phone would suck bro. The "modders"as you so elegantly put it are the reason things improve. Don't believe me? Look at how many 3rd apps turned into features that Android uses now as part of their OS. Linux is beautiful because of open source and sharing ideas. Go buy an iPhone and "get on with your life". It's consumers like you that allow mfgs to cram crap down your throat
Sent from my Nexus 4 using xda premium

ingenious247 said:
If they did that successfully, your phone would suck bro. The "modders"as you so elegantly put it are the reason things improve. Don't believe me? Look at how many 3rd apps turned into features that Android uses now as part of their OS. Linux is beautiful because of open source and sharing ideas. Go buy an iPhone and "get on with your life". It's consumers like you that allow mfgs to cram crap down your throat
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Nothing against "modders" as I'm one myself. And I do appreciate the work that some have done on certain devices. But I mostly talking about the nitpicking, OCD'ing flashaholic that return devices after devices for minor imperfections like a squeaking volume rocker or yellowish tint, I can name a million more things but lets leave it at that.
Sent from my Nexus 4 using xda app-developers app

I'll leave mine here got the same problem
Sent from my Nexus 4 using xda premium

Please Help me
Sorry this is off topic:
[Q] (hardware problem)
Can somebody help me with my power button problem :
here is the link to the thread :
http://forum.xda-developers.com/showthread.php?t=2231944

Visa Declined said:
Are the brightness levels the same on both of the phones in that picture?
I know there are screen variances with this phone, though many don't believe. My coworkers Nexus 4 scree has washed out colors, whites aren't white, and just plain doesn't look as good as all of the others I've seen.
Some reviews you see on the web talk about the screen of the N4 seeming washed out. My phone isn't washed out in the slightest bit.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
yes they are absolutely stock. brightness 100% manual mode

it is not only the colors, it is the black spots too if you read my OP. they make my eyws suffer just by knowing they are there.
it is not a taboo to ask what you payed for, which is an perfect working gadget. and i payed almost 500 euro for that.

jdh10475 said:
+1
I was in the cell phone industry for over 10 years and this is a normal variation. Literally it happens all the time you probably might not have noticed if you had not had two phones next to each other. If you had brought that back to my store we would have told you it was normal. If phone manufacturers replaced phones for minor variations they would not be. If you don't like it sell it.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
just so you know i am in the mobile phone industry.
i have a service center for mobile phones. i do not want to mention which one i represent.
i am not talking about color variations or lcd suppliers, i tried to calibrate it, but nevermind that, as i keep on saying the spots make the difference.
and i never asked the service to change the MB. i was very specific describing the problem.

ashish2199 said:
Sorry this is off topic:
[Q] (hardware problem)
Can somebody help me with my power button problem :
here is the link to the thread :
http://forum.xda-developers.com/showthread.php?t=2231944
Click to expand...
Click to collapse
you can just peel the mylar of the on/off button and scratch it or clean it with glass fiber.
remont the mylar, remont the switch, assembly the phone.
should be working

Screen problem?

Hello, I have seen that my htc one screen have a light leak on the op of the screen, I thought that is a problem of my HTC One, but I have seen in internet that many Ones have this problem, so Can you see that your one have this problem?
Images:
PD: It is visible only in light colors or white.
Thanks and sorry for my english.

According to you (and maybe the other ONE user) I think I'm lucky because my screen doesn't have this issue..
but I got two deadpixels in less then a month since I bought it

it's called backlight bleeding, i have that too, there is nothing you can do about it..

I have spoken with HTC Chat and they say me that I can send the One to the SAT, but I am worried because I have seen another One in a shop of my city which has the same problem.
Thanks

Anyone has this problem too?

Idon't have this issue. Good luck
Sent from my HTC One using XDA Premium HD app

Thanks...
New photo:

I have that too, it looks the same, even the same pattern (two gaps where the sensors and camera is).
But to be honest, it is not noticeable at all, only when looking at bright colors from a high angle. Maybe the level of bleed varies from unit to unit, and if it's bothering you very much then RMA it.
Don't get me wrong, I am very picky about this kind of stuff, If I found a single badpixel I would go bonkers over it. However looking at what kind of issues people are having with their Ones I wouldn't complain at something like this.

Reported here as well, but my One is fine
http://forum.xda-developers.com/showthread.php?t=2366154
John.

verdipio said:
Thanks...
New photo:
Click to expand...
Click to collapse
I thought that was normal..
I have it too
Sent from my HTC One using Tapatalk 4 Beta

I'm the OP of the linked thread. Wanted to return it, but my shop didn't think it was a good enough reason for an exchange.
Here's a recent pic of my right side attached.

Loffen said:
I'm the OP of the linked thread. Wanted to return it, but my shop didn't think it was a good enough reason for an exchange.
Here's a recent pic of my right side attached.
Click to expand...
Click to collapse
You are looking at a shallow angle at the edge of the screen.... do you see this when you look at the screen straight on..... if not then there's no problem.

rider5512 said:
You are looking at a shallow angle at the edge of the screen.... do you see this when you look at the screen straight on..... if not then there's no problem.
Click to expand...
Click to collapse
Not really, but compared to the other side, it is quite bad!

dont know what to do

planning to buy this phone but i am afraid that i will catch one with a bad camera (camera creating purple/pink tint for the indoor pictures)
i read some forums and i don't know if its a software problem or hardware...the main problem is that i will buy new in the box sealed but with no warranty..... somebody can help with an advice
the statistic is making me worried :http://forum.xda-developers.com/poll.php?do=showresults&pollid=14531

Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.

Atrax_ said:
Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.
Click to expand...
Click to collapse
so it's possible in time to get this problem with the camera?

teapa said:
so it's possible in time to get this problem with the camera?
Click to expand...
Click to collapse
Many phones got this problem even after sending it back to htc for fixing. Nobody really knows if its software or hardware sided.

I would recommend Nexus 5 instead. If you think that camera will be an issue than please don't take the risk. It's your hard earned $600 that you are spending. Go for the maximum utility, satisfaction. If low light camera capability is important for you, this phone is not worthy of a phone.
Written from a user who has this issue, and had no success in getting it fixed via HTC.
Sent from my HTC One

Bottom line this is the best phone ever made. Most cameras are fine just check everything out when you get the phone. 4.3 update is rolling out. Get a good case like Otterbox Commuter and a screen protector. Use Nova launcher. Here is my homescreen
Http://onlinedivorceclass.net/s9.png

I've had this phone since day 1 and have no had any issues with the camera.
Sent from my HTC One using xda app-developers app

after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:

shehade08 said:
I've had this phone since day 1 and have no had any issues with the camera.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
to check you camera make a small (3-4 mins) full hd video and after try to take a picture on low light conditions

I bought my phone in May and by July it started developing the purple tint. While it's not guaranteed that you will get the purple tint, there have been lots of people who do.
Don't get me wrong. I still love my One especially for the Boomsound and LCD display. But I can live with the camera issues cos I use several phones concurrently so I just use another phone if I have to use the camera.
Ultimately it's your call. But my advice is pay extra for the warranty. Especially for this model. Cos if you start getting problems, without warranty you will have no recourse.
Sent from my HTC One using Tapatalk 4

3rd phone here and have not had this camera issue on any of the 3

All phones from all brands got hardware/software issues. You can run but you can't hide.
Sent from my HTC One using xda app-developers app

twerg said:
3rd phone here and have not had this camera issue on any of the 3
Click to expand...
Click to collapse
seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not
can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*
should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...

Albert Poon said:
All phones from all brands got hardware/software issues. You can run but you can't hide.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
This is the sad truth =\

I'm on my 5th phone. The 4 previous phones had other hardware/build issues but none had the camera problem. My sensor is...st vd6869(1.0) cinesensor 2013-05-11.

teapa said:
seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not
can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*
should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...
Click to expand...
Click to collapse
Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:
https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc
https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics
You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.
Sent from my HTC One

Thug_4_Life said:
Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:
https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc
https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics
You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.
Sent from my HTC One
Click to expand...
Click to collapse
i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility

teapa said:
even if i never owned had the phone i am loving it..
Click to expand...
Click to collapse
Idk what kind of answer you want as you already said that you love the phone even after considering the facts that you don't own the phone and are aware of the purple tint issue. After all, you make your own choice, we can only help.
Sent from my HTC One

st vd6869(1.0) cinesensor 2013-02-18
Bought mine on day one of it's release in Taiwan and have had no issues with the camera.

teapa said:
after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:
Click to expand...
Click to collapse
100% sure it's software, most phone I have had have had purple/pink or greenish tones in some circumstances which could be corrected with whitebalance settings. My one had purple pictures too after 422 upgrade but now is fine again after 4.3 but maybe not sensor are 100% the same and it might take a little more tweaking by htc to get it right. The One is the best arounfd 5 inch phone out there by a long shot, sense rocks, boomsound, I couldn't live without it anymore, zoes are awesome, the live gallery, blinkfeed. All in all the One is so much better than the SGS4, only if you wany a phablet I would consider another phone.....
---------- Post added at 09:05 AM ---------- Previous post was at 08:54 AM ----------
teapa said:
i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility
Click to expand...
Click to collapse
only 37 people responded, there are thousands of One users on XDA who probably don't have any problems at all and therefor never checked that thread or bothered to respond