[Q] HTC One wont turn on :( - One (M7) Q&A, Help & Troubleshooting

About a week ago, my One got VERY hot, too hot to hold, I wasn't doing anything, it was just in my pocket on standby, I turned it off to let it cool down, I left it while I was at work, and it wouldn't turn back on when I finished, so I stuck it on charge, and the charging LED doesn't come on, I've left it on charge overnight just incase and no luck, it wont turn on or charge, any ideas? thanks
Edit: I've tried every combination of buttons imaginable

l.m.prowse said:
About a week ago, my One got VERY hot, too hot to hold, I wasn't doing anything, it was just in my pocket on standby, I turned it off to let it cool down, I left it while I was at work, and it wouldn't turn back on when I finished, so I stuck it on charge, and the charging LED doesn't come on, I've left it on charge overnight just incase and no luck, it wont turn on or charge, any ideas? thanks
Edit: I've tried every combination of buttons imaginable
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Click to collapse
Have you tried shining a bright light on the phone and then try getting into the bootloader etc?

daleski75 said:
Have you tried shining a bright light on the phone and then try getting into the bootloader etc?
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Click to collapse
Just tried, nothing happened

I think he means flashing a bright light in ir or power button try that heard that works
Sent from my HTC One using xda app-developers app

joselv456 said:
I think he means flashing a bright light in ir or power button try that heard that works
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Tried shining a light both in the ir and light sensor while pressing every combination of buttons and no luck

l.m.prowse said:
Tried shining a light both in the ir and light sensor while pressing every combination of buttons and no luck
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Click to collapse
Judging by what you have said it sounds like it's dead best bet is to get it replaced under warranty.

out of interest which rom was you using?

ratcom said:
out of interest which rom was you using?
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Click to collapse
Was using rooted stock Google edition 4.2.2 :/ stock kernel too
Sent from my Nexus 4 using Tapatalk 4

If you can not get your One to fastboot...you're no luck one!! Send it to Google, they will send back a new
Sent from my Lenovo S820_ROW using xda app-developers app

Related

dead?

phone ran out of battery last night, woke up and tried charging it and the led turns on for about 3 seconds then turns off.
tried leaving it connected for a while. tried using a usb to pc to charge, tried a different charger. nothing works
tried taking battery sim card sd card all out and leave it for a while.
so yea, ive had something similar with my bb bold happen, but i dont know how to fix it for androids.
any help?
Sent from my Transformer TF101 using xda premium
X7og said:
phone ran out of battery last night, woke up and tried charging it and the led turns on for about 3 seconds then turns off.
tried leaving it connected for a while. tried using a usb to pc to charge, tried a different charger. nothing works
tried taking battery sim card sd card all out and leave it for a while.
so yea, ive had something similar with my bb bold happen, but i dont know how to fix it for androids.
any help?
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
Define what's happening a bit more clearly. When you plug it in, does anything show up? Have you installed CWM 5.0 or 5.5?
As a last resort, try to find someone with another Vivid to try and jump-start the battery.
i plug it in and the led turns to charge for 3 sec then turns off.
the device does not turn on screen is black and the bottom 4 touch buttons react and vibrate to touch but nothing else works.
Sent from my Transformer TF101 using xda premium
running stock rooted fw
Sent from my Transformer TF101 using xda premium
<Removed>
This happens on my vivid when my phone dies. Only the led will turn on for about 3sec then turn off and screen will quickly display what looks like the recovery page then shuts off and led turns on for 3sec. This cycle repeats itself for about 15min before phone will repower.
If my phone is off and I plug in the phone will power on to recovery screen. This happens even if battery is not drained. I've noticed this happen since I unlocked the bootloader and rooted.
Once when my battery died I plugged in and it booted to recovery screen. I decided to leave it while I showered. When I returned to my phne the screen was off. I tried powering on and nothing. I tried to power to h-boot and nothing. I held the volume down and power button down for almost 5min before my phone would reboot.
Not too sure what's going on...I just make a point to not let my phone die...kinda scary.
Sent from my HTC PH39100 using XDA App
jtitan0 said:
This happens on my vivid when my phone dies. Only the led will turn on for about 3sec then turn off and screen will quickly display what looks like the recovery page then shuts off and led turns on for 3sec. This cycle repeats itself for about 15min before phone will repower.
If my phone is off and I plug in the phone will power on to recovery screen. This happens even if battery is not drained. I've noticed this happen since I unlocked the bootloader and rooted.
Once when my battery died I plugged in and it booted to recovery screen. I decided to leave it while I showered. When I returned to my phne the screen was off. I tried powering on and nothing. I tried to power to h-boot and nothing. I held the volume down and power button down for almost 5min before my phone would reboot.
Not too sure what's going on...I just make a point to not let my phone die...kinda scary.
Sent from my HTC PH39100 using XDA App
Click to expand...
Click to collapse
Wait, recovery or bootloader? If it's going into CWM, then it is perfectly fine, as CWM 5.0 does NOT support chargemode, so once it has enough power, it'll just stay in CWM while still charging.
If you do have CWM and that isn't happening, then your charger is probably faulty. Don't really know what else to say, as I'm only talking from personal experience.
Aus_Azn said:
Wait, recovery or bootloader? If it's going into CWM, then it is perfectly fine, as CWM 5.0 does NOT support chargemode, so once it has enough power, it'll just stay in CWM while still charging.
If you do have CWM and that isn't happening, then your charger is probably faulty. Don't really know what else to say, as I'm only talking from personal experience.
Click to expand...
Click to collapse
I do have cwm so I guess its the bootloader. It's the black screen with blue text where you can flash Rom, backup/restore Rom, clear dalvik cache etc...
I'm new to Android, been on iOS since it came out, so I'm still trying to figure out everything and getting familiar with terminology. New to being involved in forums too, so sorry for my ignorance.
Sent from my HTC PH39100 using XDA App
I suppose I need to make a .zip people can flash if they're stuck in 5.0 clockwork so they can charge their phones if they get stuck in clockwork.
Should I ?
jtitan0 said:
I do have cwm so I guess its the bootloader. It's the black screen with blue text where you can flash Rom, backup/restore Rom, clear dalvik cache etc...
I'm new to Android, been on iOS since it came out, so I'm still trying to figure out everything and getting familiar with terminology. New to being involved in forums too, so sorry for my ignorance.
Sent from my HTC PH39100 using XDA App
Click to expand...
Click to collapse
Black screen, blue text is CWM Recovery.
Sent from my HTC PH39100 using xda premium
..
Jirv311 said:
Black screen, blue text is CWM Recovery.
Sent from my HTC PH39100 using xda premium
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Click to collapse
That is what I originally thought. Thanks for clarifying.
Sent from my HTC PH39100 using XDA App
I'm using cwm 5.5.0.4 and would like some clarification.
Is the phone charging while in recovery even though the led charge light is not on. Thanks in advance.
Sent from my HTC PH39100 using xda premium
jayv81 said:
I'm using cwm 5.5.0.4 and would like some clarification.
Is the phone charging while in recovery even though the led charge light is not on. Thanks in advance.
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
Good question... CWM 5.5.04 supports chargemode: It won't boot into CWM if it solely needs to charge. I'd presume that it would still charge, but I'm not entirely certain.
i coult not get into recovery at all.
but get this, i spent all morning trying to get this thing to turn on, tried everything.i finally decided to take it to rogers and see if a new battery would fix it up. as i was leaving out the door i just tried to push the power button one last time, the dang thing finally turned on.............i have no idea how the heck this fixed itself but i was glad.
i guess the raider/vivid did ot want to go back to rogers. heh
on a side note when it did turn on it had 1percent battery i ran back insidde and plugged it in right away.
Sent from my Transformer TF101 using xda premium
..
thread roundup
http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.

Did I brick my One?!

I flashed ElementalX (been a long time since I've OC'd) and now I can't get past the HTC screen. I hold down the power button and it just blinks to no end. This is why I like removable batteries. Do I have to wait until it dies or what?
Try holding down vol down then power let it blink until it reboots
Sent from my HTCONE using xda app-developers app
celder187 said:
Try holding down vol down then power let it blink until it reboots
Sent from my HTCONE using xda app-developers app
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Click to collapse
Did that and let it blink over 100 times (counted). Nothing.
Try holding the phone under a bright light and vol down power
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celder187 said:
Try holding the phone under a bright light and vol down power
Sent from my HTCONE using xda app-developers app
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Click to collapse
Can't believe that actually worked. Someone on Reddit told me to so I did. I thought that was for people who had problems in a call or something...
Thank you.
celder187 said:
Try holding the phone under a bright light and vol down power
Sent from my HTCONE using xda app-developers app
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Click to collapse
Gatortribe said:
Can't believe that actually worked. Someone on Reddit told me to so I did. I thought that was for people who had problems in a call or something...
Thank you.
Click to expand...
Click to collapse
It's the craziest thing I've ever heard of also....but it works.
raptoro07 said:
It's the craziest thing I've ever heard of also....but it works.
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Click to collapse
Makes me glad I didn't flash it last night like I intended to.
Glad to help
Sent from my HTCONE using xda app-developers app
reboot
Gatortribe said:
I flashed ElementalX (been a long time since I've OC'd) and now I can't get past the HTC screen. I hold down the power button and it just blinks to no end. This is why I like removable batteries. Do I have to wait until it dies or what?
Click to expand...
Click to collapse
try holding down the power button until the home and back button flash 15 times then let go of the power button, then press and hold the power button again and wait for the home and back button to flash again and it should shut the phone off. then you can hold the power and vol. down to boot into recovery. this happened to me and thats what worked for me. hope this helps
Gatortribe said:
Can't believe that actually worked. Someone on Reddit told me to so I did. I thought that was for people who had problems in a call or something...
Thank you.
Click to expand...
Click to collapse
My understanding is that sometimes, the light sensor gets tricked into thinking the phone is in a pocket/covered and locks the screen off as a result. Seems a little odd, but then again I've never had this kind of issue with any other device I've owned, and it seems reasonable enough to believe.
Is Elemental a Sense-based kernel though? This issue has mainly been cropping up on AOSP ROMs/kernels (which forced me to revert to a Sense 4.1 ROM. )
celder187 said:
Try holding the phone under a bright light and vol down power
Sent from my HTCONE using xda app-developers app
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Click to collapse
wow i can't believe that did it, thank you! thought i was screwed. tried all combinations of holding power/vol+/vol-... whispering pleadingly to it... sure enough holding the #$%^& thing up to a bright light and vol- plus power did the trick. :good:

Another noob question

I only got this phone yesterday and I was wondering if the 2 buttons with side of the HTC logo should light up?
Mine don't light up and there hard to see in the dark...
I tried finding a setting but I can't see anything.
Thanks for replies
Sent from my HTC One using xda app-developers app
Yes they should light up when the phone is in use
They do light, but not at any time. I Guess it has something to do with the auto-brightness-sensor... So if it dark it'll turn on the button lights
halfbase228 said:
They do light, but not at any time. I Guess it has something to do with the auto-brightness-sensor... So if it dark it'll turn on the button lights
Click to expand...
Click to collapse
Oh OK thanks so only if it's uber dark it will use them?
Thanks for replies peeps
Sent from my Nexus 10 using xda app-developers app

[Q] HTC One dead and won't respond

The phone was in my pocket and when I pulled it out it was dead. When I press the power button nothing shows up, no LED lights nothing. I've tried hard rebooting by holding Vol+ & Power at the same time even Vol- & Power but still nothing. Does anyone know what the problem is? It's been perfectly functional for a month till now.
If you plug it in to a charger for awhile do you see any lights?
Sent from my HTC One using Tapatalk 4
bbinder said:
If you plug it in to a charger for awhile do you see any lights?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
I'll try as soon as I get back. I'm outside so also in sort of a bad place for the phone to die.
bbinder said:
If you plug it in to a charger for awhile do you see any lights?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
So I plugged it back and it worked. Should I get all the data off of this and send it in for a replacement anyways?
Lol sounds like your battery ran out
Sent from my HTC One using XDA Premium 4 mobile app
Funny Thread
Could it be that it was on without you knowing? The screen, that is. I have heard it and seen it make a change, forget to put it back, screen stays on, battery dies, etc. Maybe it was just an accident? Just keep tabs on it and see how you battery life is after you charge it again.
Sent from my HTC One using Tapatalk 4

[Q] Computer Recognizes but won't turn on

Hey,
I just got a htc one of ebay and it doesn't turn on,
I've tried holding down the power and volume buttons with no success.
My computer makes the usb plugged in noise when i plug it in and then a few seconds later makes the disconnect noise, and it will keep doing this.
any advice?
lachiee said:
Hey,
I just got a htc one of ebay and it doesn't turn on,
I've tried holding down the power and volume buttons with no success.
My computer makes the usb plugged in noise when i plug it in and then a few seconds later makes the disconnect noise, and it will keep doing this.
any advice?
Click to expand...
Click to collapse
tip in the command prompt "adb devices" to see if your device is recognized
Try shining a bright light on the proximity sensor and holding power and volume down
Sent from my GT-I9305 using xda app-developers app
@Boachti
There is no devices listed :\
@nateboi81
I tried that, does a torch of another phone count as bright?
I would probably try a bigger light source like a lamp or maybe hold it up high to a light in a room. Just to make sure that doesn't fix it
Sent from my GT-I9305 using xda app-developers app
nateboi81 said:
I would probably try a bigger light source like a lamp or maybe hold it up high to a light in a room. Just to make sure that doesn't fix it
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
I tried with my room light but no luck. I don't have the charger it came with though, so I'm thinking that help? I have a 1.5a charger but the phone only wants 1a :\
lachiee said:
I tried with my room light but no luck. I don't have the charger it came with though, so I'm thinking that help? I have a 1.5a charger but the phone only wants 1a :\
Click to expand...
Click to collapse
does the red light turns on when you try to charge it ?
Boachti said:
does the red light turns on when you try to charge it ?
Click to expand...
Click to collapse
nah the light doesn't turn on at all :\
Mmm doesn't sound good....
Sent from my GT-I9305 using xda app-developers app
lachiee said:
nah the light doesn't turn on at all :\
Click to expand...
Click to collapse
hmm...not good
plug it in your pc and tip adb reboot or in commadn prompt maybe this can help

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