So I'm sending my 10 month old Incredible S into HTC for warranty repair due to dust accumulating under the screen. Does HTC still care if the phone is sent in with unsupported ROM's and S-OFF? Anybody have experience with sending a phone to HTC with an unsupported ROM still loaded?
alfer said:
So I'm sending my 10 month old Incredible S into HTC for warranty repair due to dust accumulating under the screen. Does HTC still care if the phone is sent in with unsupported ROM's and S-OFF? Anybody have experience with sending a phone to HTC with an unsupported ROM still loaded?
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Personally I would return to stock s-on. If your phone needs motherboard replaced later on and the have a record of your modded phone, you could be denied.
I sent mine s-off and on a custom rom
About 11 months into my warranty
They fixed it
I guess it comes down to how the repair guy is feeling and what mood he's in
Very true and if you could talk to the person at the service center and convince him he just might take it even if modded!!
Sent from my HTC Incredible S using Tapatalk
I have a few dead pixels on my htc one. just bought it from ATT yesterday. should i bring the phone back and exchange for a different one ? i tried to use the pixel fix app but doesn't fix anything.
thanks
Yes take it back.
Sent from my HTC One X
Hey, new to forum but ive been reading for a while. i have both the htc one m7 and an EVO, now the EVO doesnt run things quite as well despite its really customizable. When i presented my rooted EVO they decided to just let bygones be bygones with the cracked screen. I have the M7 and im curious as if there is and where any SOLID PRINT, not theories or "well when i..." i want to know, if I root my phone and it bricks or defects due to an OTA, can i get a sprint store rep to help me? And if my phone is all tricked out, and gets cracked are there any papers i can print and proof as to how they are required to assist me? I will root the **** out of my phone when i get an M8 but i want to know for preventory reasons.
So... I'm tired of my messed up camera with all the purple gunk. I called HTC to see if they'd repair my phone, and they said they would, however, I just wanted to ask if anyone knows who would be faster/better in fixing the camera. Sprint or HTC? I've got a trip coming up on the 28th and need my phone for it, so I'm kind of hesitant on what to do.
Regardless of either option, I guess I have to go back to stock for either option, right?
Vvh said:
So... I'm tired of my messed up camera with all the purple gunk. I called HTC to see if they'd repair my phone, and they said they would, however, I just wanted to ask if anyone knows who would be faster/better in fixing the camera. Sprint or HTC? I've got a trip coming up on the 28th and need my phone for it, so I'm kind of hesitant on what to do.
Regardless of either option, I guess I have to go back to stock for either option, right?
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HTC Route: You'll definitely get it fixed under warranty, but you'll have to eat the one way shipping and RUU to stock. If you're out of warranty but you're the OG owner, maybe you can fight them. You'll be out of a phone for 2 to 3 weeks.
Sprint route: You must have insurance with Sprint for them to do anything. If you do, they'll swap out your phone no prob; they shouldn't care that it's tampered. No down time. You may get another phone with the same issue (very slim chance), and it will be refurbished. No insurance = SOL.
There. Make your choice.
sauprankul said:
HTC Route: You'll definitely get it fixed under warranty, but you'll have to eat the one way shipping and RUU to stock. If you're out of warranty but you're the OG owner, maybe you can fight them. You'll be out of a phone for 2 to 3 weeks.
Sprint route: You must have insurance with Sprint for them to do anything. If you do, they'll swap out your phone no prob; they shouldn't care that it's tampered. No down time. You may get another phone with the same issue (very slim chance), and it will be refurbished. No insurance = SOL.
There. Make your choice.
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I do have the insurance with Sprint, so I think I might try your suggestion on their behalf. If I end up with the same issue, I'll go with HTC when I return from my trip.
Also, would you happen to know how to check the camera model? I've seen threads mentioning models of replaced cameras on other forums, but none go into detail on how to tell what's actually in there.
Also, thanks~
Vvh said:
I do have the insurance with Sprint, so I think I might try your suggestion on their behalf. If I end up with the same issue, I'll go with HTC when I return from my trip.
Also, would you happen to know how to check the camera model? I've seen threads mentioning models of replaced cameras on other forums, but none go into detail on how to tell what's actually in there.
Also, thanks~
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You should be able to check on the spot if the camera has the issue. The phone gets fairly hot while setting up, and you should place the camera face down and see if the picture is pitch black. If so, you should be fine. Else, ask if you can swap again.
As I said there's a very slim chance of the swap having the issue at this point.
Lastly, the pictures really aren't that impressive even without the defect. Really had me bummed, but at least it works now.
Good luck.
So I just recently bought a HTC One M8 and its being delivered right now. After I achieve s-off and get a recovery on this, can I flash other variants' roms? Another question is how much would a screen replacement be if I took it into a shop? HTC advantage is a nogo since I don't have the receipt and the seller doesn't have it either.
Look here
As for the screen I've never had one replaced (knock on wood lol) maybe someone else will chime in on that.
As for a screen replacement I believe I read somewhere that HTC will replace the screen at no charge within the screen's warranted time frame. Check with the company for details.
Sorry, thought it was shipping from manufacturer/Sprint. http://cdn3.xda-developers.com/images/smilies/smile.gif