hello!
i have a serious problem...i hope someone can help me:
My Htc One fell in water a week ago. I tried to dry it the best i could. And everything worked like before, but the power button somehow did not work like it should :/ It always means that i am pressing the power button...but i am not. I thought there is some water left inside. And from time to time it was getting better, it didnt always think that i am pressing the button. And it worked almost perfect 1 week. But now the power button seems really dead The phone always turns on and off by itself...until the batterly is empty. In this 1 week i made it completly stock...no custom rom anymore
It cant be repaird with warrenty, or?
What happens if i send it to HTC? Will they repair it and i have to pay for it? Or wont they repair it?
Has anyone any idea what to do?
MICH_** said:
hello!
i have a serious problem...i hope someone can help me:
My Htc One fell in water a week ago. I tried to dry it the best i could. And everything worked like before, but the power button somehow did not work like it should :/ It always means that i am pressing the power button...but i am not. I thought there is some water left inside. And from time to time it was getting better, it didnt always think that i am pressing the button. And it worked almost perfect 1 week. But now the power button seems really dead The phone always turns on and off by itself...until the batterly is empty. In this 1 week i made it completly stock...no custom rom anymore
It cant be repaird with warrenty, or?
What happens if i send it to HTC? Will they repair it and i have to pay for it? Or wont they repair it?
Has anyone any idea what to do?
Click to expand...
Click to collapse
Hi there,
smartphones have water indicators inside (white paper with red crosses on them). If you phone was not soaked completely there is a little chance that you will be ok and HTC will repair your phone on warranty, but the indicators are mostly attached to places where water could come in first :/
In the worst case they will tell you that there was water inside and you have to pay for the repair. But they will definitely do this before they start doing something
All the custom stuff like ROM, Recovery etc. would not be a problem, at least if you are not S-OFF.
baedaa said:
Hi there,
smartphones have water indicators inside (white paper with red crosses on them). If you phone was not soaked completely there is a little chance that you will be ok and HTC will repair your phone on warranty, but the indicators are mostly attached to places where water could come in first :/
In the worst case they will tell you that there was water inside and you have to pay for the repair. But they will definitely do this before they start doing something
All the custom stuff like ROM, Recovery etc. would not be a problem, at least if you are not S-OFF.
Click to expand...
Click to collapse
My phone was completly under water so i think there is no chance for that :/
Do you think it can be repaired easily? The HTC One is known for that it cant be repaird easily :/ Will this be expensive?
I always thought that they are trained to spot unlocked or relocked bootloader? I thought s-off is not the big problem...
MICH_** said:
My phone was completly under water so i think there is no chance for that :/
Do you think it can be repaired easily? The HTC One is known for that it cant be repaird easily :/ Will this be expensive?
I always thought that they are trained to spot unlocked or relocked bootloader? I thought s-off is not the big problem...
Click to expand...
Click to collapse
It's not complicated to repair the phone if you have the right tools. I can't tell you how much that will cost, sorry.
Gesendet von meinem HTC One mit Tapatalk 2
Turn it off and throw it in a bag of rice for a few hours.
The water indicator for the One is built directly into the camera flash. Look at the camera flash on the back of the phone. If the whole flash is still white/yellow then you are in the clear to send it back under warranty. If part of the flash is red, however, then you have voided the warranty
Kraize said:
Turn it off and throw it in a bag of rice for a few hours.
Click to expand...
Click to collapse
Did that for about 1 day
xeron72548 said:
The water indicator for the One is built directly into the camera flash. Look at the camera flash on the back of the phone. If the whole flash is still white/yellow then you are in the clear to send it back under warranty. If part of the flash is red, however, then you have voided the warranty
Click to expand...
Click to collapse
Is this the only indicator? It is completly yellow (no way white)
My phone is now booted completly and everything now works fine again But this happend very often now.... It's only a matter of time before it will reboot again
I have a similar problem here.
My son was playing on some rocks by the sea and fell off. When I jumped to catch him (which I did thankfully). my HTC One got knocked into the sea. I fished it out an attempted to turn it off. The phone wouldnt switch off though, it kept rebooting over and over. I put it in a container of rice and left it in the hot press for three days. Now I try and turn it on and nothing. Dead. I plugged it into the mains charger and not even a flicker of life from it.
I'm assuming the phone is dead or at least so damaged a repair is uneconomical, but is there a way to salvage data off it? Pictures mainly but anything I can get back would be appreciated. I'm assuming its a lost cause but if you dont ask, you dont find out.
MICH_** said:
Did that for about 1 day
Is this the only indicator? It is completly yellow (no way white)
My phone is now booted completly and everything now works fine again But this happend very often now.... It's only a matter of time before it will reboot again
Click to expand...
Click to collapse
if you like it risky do the rice trick again but heat it up a little with your oven or put the rice jar with your htc one in it in a bowl of hot water for some time to steam the rest of the water out. worked on my old iphone but could also happen that the water gets to other places in the phone were it does more damage.
dont go over 50°C/122°F
sad_ryu said:
I have a similar problem here.
My son was playing on some rocks by the sea and fell off. When I jumped to catch him (which I did thankfully). my HTC One got knocked into the sea. I fished it out an attempted to turn it off. The phone wouldnt switch off though, it kept rebooting over and over. I put it in a container of rice and left it in the hot press for three days. Now I try and turn it on and nothing. Dead. I plugged it into the mains charger and not even a flicker of life from it.
I'm assuming the phone is dead or at least so damaged a repair is uneconomical, but is there a way to salvage data off it? Pictures mainly but anything I can get back would be appreciated. I'm assuming its a lost cause but if you dont ask, you dont find out.
Click to expand...
Click to collapse
I dont know sorry...
I plugged my phone in the charger and let it reboot a thousand times until it booted completly... Then i pluged it in my pc and saved all my data But until now, it works fine, no more reboots
Is your camera flash yellow? or did it turn red?
baedaa said:
if you like it risky do the rice trick again but heat it up a little with your oven or put the rice jar with your htc one in it in a bowl of hot water for some time to steam the rest of the water out. worked on my old iphone but could also happen that the water gets to other places in the phone were it does more damage.
dont go over 50°C/122°F
Click to expand...
Click to collapse
Do you think the rest of the water will go out by itself when i let it lie a view days? It cant stay forever in there
MICH_** said:
Do you think the rest of the water will go out by itself when i let it lie a view days? It cant stay forever in there
Click to expand...
Click to collapse
if you keep it for some days in a hot dry area I think it could help
If you're REALLY desperate, you can try taking it apart because you can't fix that under warranty anyway so it wouldn't matter if you're sending it in to HTC (unless you break something).
P.S. What kind of water did you drop it in? Maybe some type of residue or something is trapped inside.
Kraize said:
If you're REALLY desperate, you can try taking it apart because you can't fix that under warranty anyway so it wouldn't matter if you're sending it in to HTC (unless you break something).
P.S. What kind of water did you drop it in? Maybe some type of residue or something is trapped inside.
Click to expand...
Click to collapse
I dropped it just in water (not lemonade or something). Yeah, i think there is some water left inside :/
But everything worked perfect (for about 3 days) until i woke up today. I lay in bed for about 3 minutes (awake) and suddenly my phone booted (i have not even touched it). I let i boot for 7 times or so and then i plugged it into the charger and let it lay on my bed for about 30 minutes. When i came back to my bed the phone was completly booted and fully functional
But when i shake my phone a litte bit, there is a litte noise in it... like something broke and is now fallling around. Maybe this is the reason (My phone hit the ground of the water).
MICH_** said:
But when i shake my phone a litte bit, there is a litte noise in it... like something broke and is now fallling around. Maybe this is the reason (My phone hit the ground of the water).
Click to expand...
Click to collapse
Don't worry about that unless it's too excessive. That's probably just the vibration motor or the sim card moving around in the slot.
Kraize said:
Don't worry about that unless it's too excessive. That's probably just the vibration motor or the sim card moving around in the slot.
Click to expand...
Click to collapse
I hope so
Have you got a HTC One? If yes, does yours make nose when shaking? And is your camera flash yellow, too?
MICH_** said:
I hope so
Have you got a HTC One? If yes, does yours make nose when shaking? And is your camera flash yellow, too?
Click to expand...
Click to collapse
Yes, I do.
Yes, it does.
Too bright, can't tell. It looks white-ish?
Kraize said:
Yes, I do.
Yes, it does.
Too bright, can't tell. It looks white-ish?
Click to expand...
Click to collapse
Mine is completely yellow
But i thought water indicators are turing red if there is any contact with water?
Alway getting better:
My HTC One is now shut down for about 2 days and no full boot anymore...
I think its the best to send it in to HTC and hope for the best. Does anybody think so, too? Or any other ideas?
MICH_** said:
Alway getting better:
My HTC One is now shut down for about 2 days and no full boot anymore...
I think its the best to send it in to HTC and hope for the best. Does anybody think so, too? Or any other ideas?
Click to expand...
Click to collapse
Mine is yellow or yellowish, I would send it in, and check ebay or Craigslist for another. See how much it cost to replace it. Compare it to how much it they want to repair it. (Remove SIM card before you ship)
Related
Hello all, while drunk at the beach this weekend I accidentally went into the water with my Touch Diamond in my pocket... stupid... I know, did I mention I was drunk? Anyways, the current issue at hand is what to do with my screwed up cell phone.
I took the backing, battery and SIM card out of the phone and let it dry out as much as I could since the weekend. When I turned it on this morning, the "smart mobility" text appears for a few seconds, but the phone shuts off shortly after that. Do batteries usually break from water damage, as well?
If anyone has any advice for me I would greatly appreciate it. Does anyone know of a legit place that can repair this? Is there anything I can do to try and remedy this problem? Or would you recommend I just sell/ditch this one and get a new phone? Thanks a lot.
Have you tried charging the battery? that might explain it only booting for a second, the other explanation is that it's fried the ROM chips and only the bootloader works.
It's not looking good, is it under warranty?
Disassemble your Diamond completely (manual floating around somewhere in this forum), clean all pieces using one of these isopropanol-brush-thingies, reassemble, turn it on - and pray. Any year - a new battery might be a good idea. No promises on anything of that though. The diamond is a very integrated piece of technology and you might have short-circuited something on one of the PCBs really. No guarantee that everything will work as usual even if the device comes up as well.
Warranty seems to be out of the question - I guess virtually any repair center will notice residue of loads of salt water on the first look inside...
That's true, I meant to say insurance, heh.
Strip it down Salt water is very and I mean very corrosive ! You have nothing to lose and everything to gain by doing this . Waranty repair will be expensive.
Clean with an alchol based cleaner as advised but you must ensure you get all the salt out. To see it boot means that the screen has survived ( Amazed by this ) .
Best of luck , oh and if it does not work are you insured for accidental damage on personal items on your household insurance. This could be the next route
I have the same problem with my Tytn 2. It got wet during the "Oranje" Party in Basel, when the firemen were "cooling" down the fans...
It boots..but as soon as it has booted, you here a lot of "bling..bling..bling.." and it shuts down.. the batterie doesn't charge..
You recommend to open and clean it with alcool? Actually I'm not sure if it was washed by the firemen or by my own alcool .ehhehe..
I have a Diamond now, but if I get it back to work, I would sell it on ebay.
Regards
dajudge01 said:
Warranty seems to be out of the question - I guess virtually any repair center will notice residue of loads of salt water on the first look inside...
Click to expand...
Click to collapse
There is a watersensor inside the diamond. They'll notice that the device has been in the water.
wardy said:
Strip it down Salt water is very and I mean very corrosive ! You have nothing to lose and everything to gain by doing this . Waranty repair will be expensive.
Clean with an alchol based cleaner as advised but you must ensure you get all the salt out. To see it boot means that the screen has survived ( Amazed by this ) .
Best of luck , oh and if it does not work are you insured for accidental damage on personal items on your household insurance. This could be the next route
Click to expand...
Click to collapse
Luckily I was at lake Michigan in Chicago (fresh water), for whatever that's worth, so I'm not really worried about salt corroding anything away. I bought it off eBay unlocked, I did buy insurance but, naturally, I'm pretty sure that this water damage won't be covered.
Sounds like taking it apart and cleaning it might be my best bet. Do you guys think that any cell phone repair place would be able to help me out? Anyone know of a good cell phone repair shop (in the U.S.)? Thanks for the help thus far guys, I really appreciate it
Firstly remove the battery and SIM, please do not try to power up or charge again as you might have already damaged it beyond repair.
Isopropanol or IPA is what you need (100% Alcohol), you can get this from your local chemist for about £5 a bottle.
You need to strip your phone down completely and use an anti static PCB brush to clean the whole lot (Buy it from Maplin), submerge it in a plate of IPA (excluding the screen) while cleaning. As for the warranty sticker remove this by first heating with a hair drier, then uing a Stanley knife point to remove it.
Once it’s all been cleaned and dried in air, re-assemble and power up. If it fails to work take it back for a warranty replacement. As the warranty sticker is intact, and all the evidence of water damage will have been removed, they should replace it for you without a problem.
nairb011 said:
Luckily I was at lake Michigan in Chicago (fresh water), for whatever that's worth, so I'm not really worried about salt corroding anything away. I bought it off eBay unlocked, I did buy insurance but, naturally, I'm pretty sure that this water damage won't be covered.
Sounds like taking it apart and cleaning it might be my best bet. Do you guys think that any cell phone repair place would be able to help me out? Anyone know of a good cell phone repair shop (in the U.S.)? Thanks for the help thus far guys, I really appreciate it
Click to expand...
Click to collapse
Pretty sure? I would check if I was you before doing anything else with it. If insurance doesnt cover water damage, what does it cover? Phone insurance is so expensive i thought they covered everything like theft and accidental damage, I thought the idea was a warranty wont cover you if you break the phone but insurance will.
I'm thinking it may be an idea to check before you do anything else so they dont say "Well we cover water damage, but now youve taken apart the phone we cant cover you"
Antimus said:
Have you tried charging the battery? that might explain it only booting for a second, the other explanation is that it's fried the ROM chips and only the bootloader works.
It's not looking good, is it under warranty?
Click to expand...
Click to collapse
Seriously you are not hoping warranty will cover "swimming with the diamond"...
imranbashir_uk said:
all the evidence of water damage will have been removed, they should replace it for you without a problem.
Click to expand...
Click to collapse
All the evidence, that is, apart from the water-sensitive tab which I am assuming you didn't know about...? (behind the tab for attaching a strap)
Mathew
webmice said:
Seriously you are not hoping warranty will cover "swimming with the diamond"...
Click to expand...
Click to collapse
or doese he mean "Swimming Diamond" ... Is that a new feature we overlocked? I think it's time for another entry in the tweaklist... *rofl*
My warranty does not cover accidental water damage, that is for sure.
I charged the battery up over the weekend and tried turning it back on, and, to my utter amazement, the phone completely powered on. I got to all of my menus and was able to use all of the programs that I opened, even the WiFi worked.
However, the functionality of the touch screen is quite screwed up. I don't know if its shorting out or what but there are basically "ghost taps" and other unintentional actions happening all the time. For example, if I were to just leave it at the home screen it would eventually scroll to another menu, open the start pull-down menu, automatically open the calendar and start doing random ****, etc.
Does anyone know how to fix the touch screen or have any ideas on how to replace one? I have a faint hope that this thing might not be beyond saving.. thanks a lot people
nairb011 said:
Does anyone know how to fix the touch screen or have any ideas on how to replace one? I have a faint hope that this thing might not be beyond saving.. thanks a lot people
Click to expand...
Click to collapse
Maybe try to re-calibrate the touch screen?
Don't give up hope, sometimes these things can take days, even weeks to fully dry and become functional. My mom had a sony ericsson somethingorother that she loved, dropped in the tub, didn't work for like a month or more... She'd check it every week or so to see, and slowly the features started coming back... Little by little, more and more buttons would respond (without activating 2 or 3 at a time). Well, long story short (too late?) works 100% now. I don't think water damage is a reparable occurrence, but DON'T sell your Diamond for parts or anything like that, keep it around and check back periodically. Best of luck.
there is a little white sticker onto the battery.
If it goes RED it shows HTC that the Phone/Battery went into the water.
This allows HTC to avoid repair "sunk" phones
deuillevent said:
there is a little white sticker onto the battery.
If it goes RED it shows HTC that the Phone/Battery went into the water.
This allows HTC to avoid repair "sunk" phones
Click to expand...
Click to collapse
Should also be one on the phone... If not, there's your solution. New battery + deny any water damage = Free replacement.
Black93300ZX said:
Should also be one on the phone... If not, there's your solution. New battery + deny any water damage = Free replacement.
Click to expand...
Click to collapse
See post #12
Haha you're all over it... Yeah, I had a feeling they'd have something in the phone, they'd never make it THAT easy.
the HOME button and the W R E 0 buttons have stopped working, is their a way i can fix this, because i cant reflash without the home button working and even if i get into the recovery screen, i cant wipe without the W button working.
It's a hardware problem.
alritewhadeva said:
It's a hardware problem.
Click to expand...
Click to collapse
i figured, it just happened out of the blue, this sucks
You get it wet at all? Bring it into the bathroom while you took a shower? Been anywhere extremely humid?
GenericNode said:
You get it wet at all? Bring it into the bathroom while you took a shower? Been anywhere extremely humid?
Click to expand...
Click to collapse
havent got it wet, but it is super humid here in dallas, tx
djkdawg said:
havent got it wet, but it is super humid here in dallas, tx
Click to expand...
Click to collapse
Check your LDI under the battery (or wherever they put it). If it's still white call T-Mobile and get it replaced.
....but a word to the wise, there is another LDI inside the phone that can only be accessed by taking the phone apart. If the LDI has changed color on the inside, they will bill you with out of warranty regardless of the outside LDI.
like the guy before me said, check the water damage sticker to the right of the battery connector prongs on the wall. if it's white call t-mo. if it's pink/red PM me and i'll let you know how to try to fix it
tubaking182 said:
like the guy before me said, check the water damage sticker to the right of the battery connector prongs on the wall. if it's white call t-mo. if it's pink/red PM me and i'll let you know how to try to fix it
Click to expand...
Click to collapse
the sticker is white, and i did sent it to tmobile, and since i have a scratch where i dropped the phone a long time ago, they wont fix it, the scratch had nothing to do with the buttons, now i did have it inside of that cover it came with in my pocket so i believe i may have broke it that way, but i was thinking i can buy a full case housing with the keypad from ebay and try to fix it, it will be worth the try, if not i will just have to pay tmobile for a replacement, i cannot live without my g1
Hi. So i have had a broken G1 just sitting on my dresser and was wondering if it can be repaired. Here's the thing. The reason it is not working anymore is because I dropped it on the floor of my flooded basement. Mind you, it does turn on, but the screen stays black. You do notice that the screen is on because it turns slightly gray. There have been instances where I have not touched it in months (just happened today) and it would fully work, but then after a couple of hours playing around with it the screen goes gray. So do any of you think that this can be repaired (at no cost). haha. I have a working g1 but it'd be nice to have 2! Thanks in advance.
a_q_1029 said:
Hi. So i have had a broken G1 just sitting on my dresser and was wondering if it can be repaired. Here's the thing. The reason it is not working anymore is because I dropped it on the floor of my flooded basement. Mind you, it does turn on, but the screen stays black. You do notice that the screen is on because it turns slightly gray. There have been instances where I have not touched it in months (just happened today) and it would fully work, but then after a couple of hours playing around with it the screen goes gray. So do any of you think that this can be repaired (at no cost). haha. I have a working g1 but it'd be nice to have 2! Thanks in advance.
Click to expand...
Click to collapse
It sounds like some things got damaged inside the phone, there really isn't a free way because you'll probably need to replace some parts. But there's someone in the forum that sells them pretty cheaply (don't remember their name)
I thought so. But just thought I'd ask the pros. Haha. Like I said, I already have one, so it's not that serious to try to fix it. Maybe I can sell it for cheap. At least I'll get something out of it. But thanks for your help. Really appreciate it.
I've got a similar issue, don't know if anyone can help but...Came out of work one day turned on my phone and started having issues with the widgets and a few apps on my phone (A2SD). Got home tried rebooting and recovering from a nand backup but didn't help, re flashed which didn't help, rebooted 1 more time to find that my phone would boot past 2 splash screens and then just stop at a black, backlit screen. I have it under warranty, no water damage, it was dropped aaaages ago but worked fine and this problem happened like 3 months after I dropped it so...Any ideas anyone?
It might be the flex cable inside the G1, the same thing happened to my sisters, she dropped it and you could only see the backlight light up. By the way, the Flex cable is a Pain in the ass to replace... well at least it was for me.. Good Luck
But wouldnt that mean none of the screen would work?
after water damage
My G1 fell in the bath tub while showering my kids. I quickly took the battery out, blow dry it and let dry for a month. Now, it turns on but each time i hit any button it gives a power off option.
I have taken it apart and cleaned the keyboard with alcohol. but still same problem.
Did i forgot to clean something or i need to replace a part?
please help!!
tonira said:
My G1 fell in the bath tub while showering my kids. I quickly took the battery out, blow dry it and let dry for a month. Now, it turns on but each time i hit any button it gives a power off option.
I have taken it apart and cleaned the keyboard with alcohol. but still same problem.
Did i forgot to clean something or i need to replace a part?
please help!!
Click to expand...
Click to collapse
the problem is not the phone drop into the water, the problem start when u turn the phone on after u take it out from the water, so still wet and if u turn it on u gonna damage the circuits, so what i do its let the cell phone get dry not with a dryer ok, just leave the cell phone on a place is warm enough for like a day or 2 if u can and later try to turn it on maybe u get lucky and nothing get damage just get the steam it screen well thats my theory it works for me most of the time
thephantom007 said:
the problem is not the phone drop into the water, the problem start when u turn the phone on after u take it out from the water, so still wet and if u turn it on u gonna damage the circuits, so what i do its let the cell phone get dry not with a dryer ok, just leave the cell phone on a place is warm enough for like a day or 2 if u can and later try to turn it on maybe u get lucky and nothing get damage just get the steam it screen well thats my theory it works for me most of the time
Click to expand...
Click to collapse
thanks, i did that. still no good.
tonira said:
thanks, i did that. still no good.
Click to expand...
Click to collapse
well sorry to hear that, time to use the warranty
tonira said:
thanks, i did that. still no good.
Click to expand...
Click to collapse
put in in a bowl of rice to remove the moisture. its probably a short thats causing the keys to be recognized as the power button. check for anything that could be responsible for the short
B-man007 said:
put in in a bowl of rice to remove the moisture. its probably a short thats causing the keys to be recognized as the power button. check for anything that could be responsible for the short
Click to expand...
Click to collapse
thanks for your help!! how do i check for the shorts. is it ok if i air blow the parts with air blaster?
tonira said:
thanks, i did that. still no good.
Click to expand...
Click to collapse
You know those little silicon gel packet things that come with backpacks and stuff? Those are AMAZING moisture removers! Try them and I wish you good luck
hi community,
i went on a trip with my bike, after an hour it started to rain, really heavy rain. as soon as it started i closed the flap for the headphone-jack, and put the device in my trousers pocket. when i arrived at home my trousers were soaking wet. the device turned itself of (short circuit?). every water-indicator turned red, even with closed flaps. i removed SD and SIM, opened all flaps. my device suffers the backplate lifting problem you all propably know about. its still wet on the inside after one night as i can tell from the steamy front and backcamera lenses. some questions:
what can i do in order to get it fully dry ?
when can i try to turn it on ?
in case it is really damaged, is there any way to get some money out of it ?
thanks in advance
put it in a bag of rice for about 24/48 hours to see if it fully drys out
Richy99 said:
put it in a bag of rice for about 24/48 hours to see if it fully drys out
Click to expand...
Click to collapse
Exactly right. Actually I also took off the back plate and put it at the back of my pc... used the fans to blow my Z for a few days cuz I don't usually shut off my pc.
Try turn it on when you feel it's dry inside. Maybe after 24hr if you don't take off the back plate.
If it's eventually dead, sell it for parts. I could use a rear camera
it was in a bag of rice for a few days now. tried to turn it on today, nothing. no vibration, no led or any sign of life. connected it to the charger, to the pc, nothing. im pretty sure the water came in to the loose backpanel, so is there a chance they will replace/repair it? or do the red water indicators void all warranty ?
aanti said:
it was in a bag of rice for a few days now. tried to turn it on today, nothing. no vibration, no led or any sign of life. connected it to the charger, to the pc, nothing. im pretty sure the water came in to the loose backpanel, so is there a chance they will replace/repair it? or do the red water indicators void all warranty ?
Click to expand...
Click to collapse
Oh they might be wanting to repair it, but it will probably cost you the same as a new phone.
Dsteppa said:
Oh they might be wanting to repair it, but it will probably cost you the same as a new phone.
Click to expand...
Click to collapse
That's true.. Give it more days and see if it turns on.
It's been a while, but i wanted to let you know what happened.
The phone was irreparably damaged and i took it to the vendor where i bought it.
They sent it to sony. In the form i had to fill out i mentioned that the water damage
is a result of the loose backpanel. In the end sony gave a replacement device for free,
i think it took two weeks or so..guess im lucky
so i was taking a bath today and i putted my z1 in water.i checked all the flaps 2X times and they was closed.so i wanted to see the underwater photos quality.when i putted the phone in water i tried to take pictures but the touchscreen was ot working underwater so i setted the selftimer and putted it back in water.(10-15cm deep) .while the countdown was going on i noticed tht bubbles are coming on from my EARSpeaker.I remevoed the phone from the water then a notification came up that my sim card was removed and the phone rebooted.after the rebbot the screen was acting weird,blinking and showing weird colors so i turned my phone off.I opened all the flaps and removed my sim and sdcard and after 5 minutes i tried to restart it.it vibrated but the screen was black.i turned it off again and i putted it on rice .my question is did anyone got his z1 back to life after same situation and how its possible that the water entered on my earspeaker?
Yes i have
i got it back but it cost me 150$ and i had to replace the screen too
Well my friend I havent heard such a situation before but
1. For gods shake Sony doesnt recommend bathing the device , there may be an accident
2. Try exposing the phone in the sun for some hours so the water evaporates
3. DONT TRY POWERING ON THE PHONE again until some hours have passed after leaving it out in the sun
4. You should understand that , actually , NO PHONE is waterPROOF , they are just highly water resistant , that means that
there is always a chance of water entering the phone .
5. Try powering on after you get it back from the sun . If the screen doesnt turn on , try heating it more for some minutes
IF there is no sign of life in the phone then it is probably dead :crying: :crying:
Hope your phone turns on again , GOOD LUCK :highfive: :highfive:
HovaKurd said:
i got it back but it cost me 150$ and i had to replace the screen too
Click to expand...
Click to collapse
what you needed to replace?motherboard? or just the screen?
I ve got it back after al couple of days in a botle of rice.
juanpirulo said:
I ve got it back after al couple of days in a botle of rice.
Click to expand...
Click to collapse
Thanks for reply ,i putted mine in rice about 16hours ago.What was your phone status? does it booted? mine its doing nothing.just red led blinking if i connect it to PC
Anonymuszymus said:
Thanks for reply ,i putted mine in rice about 16hours ago.What was your phone status? does it booted? mine its doing nothing.just red led blinking if i connect it to PC
Click to expand...
Click to collapse
mine was in same status, the motherboard was fixed and the screen was replaced, but u really shouldn't put it in water after that
-XperiaMan- said:
Well my friend I havent heard such a situation before but
3. DONT TRY POWERING ON THE PHONE again until some hours have passed after leaving it out in the sun
4. You should understand that , actually , NO PHONE is waterPROOF , they are just highly water resistant , that means that
there is always a chance of water entering the phone .
Click to expand...
Click to collapse
3-General knowledge is to put it in rice. Rice will absorb humidity and, most of the time it should work.
4- IP Rating system is exactly for that: Prividing a guide line for water restistance.
http://en.wikipedia.org/wiki/IP_Code
XPeria Z1 is rated IP58, as explained here:
http://www.sonymobile.com/us/produc...onymobile.com/xperia-z1-waterproof#durability
The device is reputed being able to withstand imersion in 1.5M of water for 30 min.
HovaKurd said:
mine was in same status, the motherboard was fixed and the screen was replaced, but u really shouldn't put it in water after that
Click to expand...
Click to collapse
yeah man but the motherboard and the screen are a lot of money.im so dissapointed in Sony
Not in the sun.. It will kill the phone more considering the temperature and the parts inside
Rice helps, don't power on for a day
-----------------------------------------------------
Tapatalked from Sony Xperia Z1
Stock JB 4.4.4 | Root | Deodex | Cam Mods | Dalvik/Bionic
Ship it to Sony after you file a claim, put the RMA number on the shipment, and proof of purchase inside. If you're within the time frame of a warranty, you'll have it back in about two weeks. A replacement that is.
HovaKurd said:
mine was in same status, the motherboard was fixed and the screen was replaced, but u really shouldn't put it in water after that
Click to expand...
Click to collapse
yeah...i will never do it again and maybe after i repaired it i will sold it and buy something else...i had touchscreen problems,software problems and now this with the Z1 so im really dissapointed....i have one more question...what you mean ''the motherboard was fixed'' ...it was not totally replaced? how i can find out what parts are damaged? I wanted to open it up myself but i dont have a heatgun so im planning to take it to a service and do a diagnostic to see what really happened with it...
Don_Perrignon said:
Ship it to Sony after you file a claim, put the RMA number on the shipment, and proof of purchase inside. If you're within the time frame of a warranty, you'll have it back in about two weeks. A replacement that is.
Click to expand...
Click to collapse
First of all I dont have warranty cause i bought it from a guy and they will not repair it cause water damage is not covered by warranty and they dont care if the flops was closed or the water entered on my earspeaker......
Anonymuszymus said:
First of all I dont have warranty cause i bought it from a guy and they will not repair it cause water damage is not covered by warranty and they dont care if the flops was closed or the water entered on my earspeaker......
Click to expand...
Click to collapse
Yep, you don't have a warranty then. But, yes, the water damage is covered under warranty if they determine it's a manufacture fault.
Don_Perrignon said:
Yep, you don't have a warranty then. But, yes, the water damage is covered under warranty if they determine it's a manufacture fault.
Click to expand...
Click to collapse
but the indicators was already red before this happened...they just got red after a time using the phone without any water
Anonymuszymus said:
but the indicators was already red before this happened...they just got red after a time using the phone without any water
Click to expand...
Click to collapse
Oh, yep, never mind.
UPDATE
it was 7days ago that this happened and i took out the phone from the rice today.Still not turning on and the red led blinking when i connect it to pc or charger...The single gsm service is closed (they will open just in november cause of renewing)...what i should do? can i get some money for it in this conditions? how much i can get for it if i sell it? and what can be damaged?