help me - G1 Q&A, Help & Troubleshooting

the HOME button and the W R E 0 buttons have stopped working, is their a way i can fix this, because i cant reflash without the home button working and even if i get into the recovery screen, i cant wipe without the W button working.

It's a hardware problem.

alritewhadeva said:
It's a hardware problem.
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i figured, it just happened out of the blue, this sucks

You get it wet at all? Bring it into the bathroom while you took a shower? Been anywhere extremely humid?

GenericNode said:
You get it wet at all? Bring it into the bathroom while you took a shower? Been anywhere extremely humid?
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havent got it wet, but it is super humid here in dallas, tx

djkdawg said:
havent got it wet, but it is super humid here in dallas, tx
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Click to collapse
Check your LDI under the battery (or wherever they put it). If it's still white call T-Mobile and get it replaced.
....but a word to the wise, there is another LDI inside the phone that can only be accessed by taking the phone apart. If the LDI has changed color on the inside, they will bill you with out of warranty regardless of the outside LDI.

like the guy before me said, check the water damage sticker to the right of the battery connector prongs on the wall. if it's white call t-mo. if it's pink/red PM me and i'll let you know how to try to fix it

tubaking182 said:
like the guy before me said, check the water damage sticker to the right of the battery connector prongs on the wall. if it's white call t-mo. if it's pink/red PM me and i'll let you know how to try to fix it
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the sticker is white, and i did sent it to tmobile, and since i have a scratch where i dropped the phone a long time ago, they wont fix it, the scratch had nothing to do with the buttons, now i did have it inside of that cover it came with in my pocket so i believe i may have broke it that way, but i was thinking i can buy a full case housing with the keypad from ebay and try to fix it, it will be worth the try, if not i will just have to pay tmobile for a replacement, i cannot live without my g1

Related

Water Damaged Diamond... what next?

Hello all, while drunk at the beach this weekend I accidentally went into the water with my Touch Diamond in my pocket... stupid... I know, did I mention I was drunk? Anyways, the current issue at hand is what to do with my screwed up cell phone.
I took the backing, battery and SIM card out of the phone and let it dry out as much as I could since the weekend. When I turned it on this morning, the "smart mobility" text appears for a few seconds, but the phone shuts off shortly after that. Do batteries usually break from water damage, as well?
If anyone has any advice for me I would greatly appreciate it. Does anyone know of a legit place that can repair this? Is there anything I can do to try and remedy this problem? Or would you recommend I just sell/ditch this one and get a new phone? Thanks a lot.
Have you tried charging the battery? that might explain it only booting for a second, the other explanation is that it's fried the ROM chips and only the bootloader works.
It's not looking good, is it under warranty?
Disassemble your Diamond completely (manual floating around somewhere in this forum), clean all pieces using one of these isopropanol-brush-thingies, reassemble, turn it on - and pray. Any year - a new battery might be a good idea. No promises on anything of that though. The diamond is a very integrated piece of technology and you might have short-circuited something on one of the PCBs really. No guarantee that everything will work as usual even if the device comes up as well.
Warranty seems to be out of the question - I guess virtually any repair center will notice residue of loads of salt water on the first look inside...
That's true, I meant to say insurance, heh.
Strip it down Salt water is very and I mean very corrosive ! You have nothing to lose and everything to gain by doing this . Waranty repair will be expensive.
Clean with an alchol based cleaner as advised but you must ensure you get all the salt out. To see it boot means that the screen has survived ( Amazed by this ) .
Best of luck , oh and if it does not work are you insured for accidental damage on personal items on your household insurance. This could be the next route
I have the same problem with my Tytn 2. It got wet during the "Oranje" Party in Basel, when the firemen were "cooling" down the fans...
It boots..but as soon as it has booted, you here a lot of "bling..bling..bling.." and it shuts down.. the batterie doesn't charge..
You recommend to open and clean it with alcool? Actually I'm not sure if it was washed by the firemen or by my own alcool .ehhehe..
I have a Diamond now, but if I get it back to work, I would sell it on ebay.
Regards
dajudge01 said:
Warranty seems to be out of the question - I guess virtually any repair center will notice residue of loads of salt water on the first look inside...
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Click to collapse
There is a watersensor inside the diamond. They'll notice that the device has been in the water.
wardy said:
Strip it down Salt water is very and I mean very corrosive ! You have nothing to lose and everything to gain by doing this . Waranty repair will be expensive.
Clean with an alchol based cleaner as advised but you must ensure you get all the salt out. To see it boot means that the screen has survived ( Amazed by this ) .
Best of luck , oh and if it does not work are you insured for accidental damage on personal items on your household insurance. This could be the next route
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Click to collapse
Luckily I was at lake Michigan in Chicago (fresh water), for whatever that's worth, so I'm not really worried about salt corroding anything away. I bought it off eBay unlocked, I did buy insurance but, naturally, I'm pretty sure that this water damage won't be covered.
Sounds like taking it apart and cleaning it might be my best bet. Do you guys think that any cell phone repair place would be able to help me out? Anyone know of a good cell phone repair shop (in the U.S.)? Thanks for the help thus far guys, I really appreciate it
Firstly remove the battery and SIM, please do not try to power up or charge again as you might have already damaged it beyond repair.
Isopropanol or IPA is what you need (100% Alcohol), you can get this from your local chemist for about £5 a bottle.
You need to strip your phone down completely and use an anti static PCB brush to clean the whole lot (Buy it from Maplin), submerge it in a plate of IPA (excluding the screen) while cleaning. As for the warranty sticker remove this by first heating with a hair drier, then uing a Stanley knife point to remove it.
Once it’s all been cleaned and dried in air, re-assemble and power up. If it fails to work take it back for a warranty replacement. As the warranty sticker is intact, and all the evidence of water damage will have been removed, they should replace it for you without a problem.
nairb011 said:
Luckily I was at lake Michigan in Chicago (fresh water), for whatever that's worth, so I'm not really worried about salt corroding anything away. I bought it off eBay unlocked, I did buy insurance but, naturally, I'm pretty sure that this water damage won't be covered.
Sounds like taking it apart and cleaning it might be my best bet. Do you guys think that any cell phone repair place would be able to help me out? Anyone know of a good cell phone repair shop (in the U.S.)? Thanks for the help thus far guys, I really appreciate it
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Click to collapse
Pretty sure? I would check if I was you before doing anything else with it. If insurance doesnt cover water damage, what does it cover? Phone insurance is so expensive i thought they covered everything like theft and accidental damage, I thought the idea was a warranty wont cover you if you break the phone but insurance will.
I'm thinking it may be an idea to check before you do anything else so they dont say "Well we cover water damage, but now youve taken apart the phone we cant cover you"
Antimus said:
Have you tried charging the battery? that might explain it only booting for a second, the other explanation is that it's fried the ROM chips and only the bootloader works.
It's not looking good, is it under warranty?
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Seriously you are not hoping warranty will cover "swimming with the diamond"...
imranbashir_uk said:
all the evidence of water damage will have been removed, they should replace it for you without a problem.
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All the evidence, that is, apart from the water-sensitive tab which I am assuming you didn't know about...? (behind the tab for attaching a strap)
Mathew
webmice said:
Seriously you are not hoping warranty will cover "swimming with the diamond"...
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or doese he mean "Swimming Diamond" ... Is that a new feature we overlocked? I think it's time for another entry in the tweaklist... *rofl*
My warranty does not cover accidental water damage, that is for sure.
I charged the battery up over the weekend and tried turning it back on, and, to my utter amazement, the phone completely powered on. I got to all of my menus and was able to use all of the programs that I opened, even the WiFi worked.
However, the functionality of the touch screen is quite screwed up. I don't know if its shorting out or what but there are basically "ghost taps" and other unintentional actions happening all the time. For example, if I were to just leave it at the home screen it would eventually scroll to another menu, open the start pull-down menu, automatically open the calendar and start doing random ****, etc.
Does anyone know how to fix the touch screen or have any ideas on how to replace one? I have a faint hope that this thing might not be beyond saving.. thanks a lot people
nairb011 said:
Does anyone know how to fix the touch screen or have any ideas on how to replace one? I have a faint hope that this thing might not be beyond saving.. thanks a lot people
Click to expand...
Click to collapse
Maybe try to re-calibrate the touch screen?
Don't give up hope, sometimes these things can take days, even weeks to fully dry and become functional. My mom had a sony ericsson somethingorother that she loved, dropped in the tub, didn't work for like a month or more... She'd check it every week or so to see, and slowly the features started coming back... Little by little, more and more buttons would respond (without activating 2 or 3 at a time). Well, long story short (too late?) works 100% now. I don't think water damage is a reparable occurrence, but DON'T sell your Diamond for parts or anything like that, keep it around and check back periodically. Best of luck.
there is a little white sticker onto the battery.
If it goes RED it shows HTC that the Phone/Battery went into the water.
This allows HTC to avoid repair "sunk" phones
deuillevent said:
there is a little white sticker onto the battery.
If it goes RED it shows HTC that the Phone/Battery went into the water.
This allows HTC to avoid repair "sunk" phones
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Click to collapse
Should also be one on the phone... If not, there's your solution. New battery + deny any water damage = Free replacement.
Black93300ZX said:
Should also be one on the phone... If not, there's your solution. New battery + deny any water damage = Free replacement.
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See post #12
Haha you're all over it... Yeah, I had a feeling they'd have something in the phone, they'd never make it THAT easy.

G1/Dream phone turns on but....

Hi. So i have had a broken G1 just sitting on my dresser and was wondering if it can be repaired. Here's the thing. The reason it is not working anymore is because I dropped it on the floor of my flooded basement. Mind you, it does turn on, but the screen stays black. You do notice that the screen is on because it turns slightly gray. There have been instances where I have not touched it in months (just happened today) and it would fully work, but then after a couple of hours playing around with it the screen goes gray. So do any of you think that this can be repaired (at no cost). haha. I have a working g1 but it'd be nice to have 2! Thanks in advance.
a_q_1029 said:
Hi. So i have had a broken G1 just sitting on my dresser and was wondering if it can be repaired. Here's the thing. The reason it is not working anymore is because I dropped it on the floor of my flooded basement. Mind you, it does turn on, but the screen stays black. You do notice that the screen is on because it turns slightly gray. There have been instances where I have not touched it in months (just happened today) and it would fully work, but then after a couple of hours playing around with it the screen goes gray. So do any of you think that this can be repaired (at no cost). haha. I have a working g1 but it'd be nice to have 2! Thanks in advance.
Click to expand...
Click to collapse
It sounds like some things got damaged inside the phone, there really isn't a free way because you'll probably need to replace some parts. But there's someone in the forum that sells them pretty cheaply (don't remember their name)
I thought so. But just thought I'd ask the pros. Haha. Like I said, I already have one, so it's not that serious to try to fix it. Maybe I can sell it for cheap. At least I'll get something out of it. But thanks for your help. Really appreciate it.
I've got a similar issue, don't know if anyone can help but...Came out of work one day turned on my phone and started having issues with the widgets and a few apps on my phone (A2SD). Got home tried rebooting and recovering from a nand backup but didn't help, re flashed which didn't help, rebooted 1 more time to find that my phone would boot past 2 splash screens and then just stop at a black, backlit screen. I have it under warranty, no water damage, it was dropped aaaages ago but worked fine and this problem happened like 3 months after I dropped it so...Any ideas anyone?
It might be the flex cable inside the G1, the same thing happened to my sisters, she dropped it and you could only see the backlight light up. By the way, the Flex cable is a Pain in the ass to replace... well at least it was for me.. Good Luck
But wouldnt that mean none of the screen would work?
after water damage
My G1 fell in the bath tub while showering my kids. I quickly took the battery out, blow dry it and let dry for a month. Now, it turns on but each time i hit any button it gives a power off option.
I have taken it apart and cleaned the keyboard with alcohol. but still same problem.
Did i forgot to clean something or i need to replace a part?
please help!!
tonira said:
My G1 fell in the bath tub while showering my kids. I quickly took the battery out, blow dry it and let dry for a month. Now, it turns on but each time i hit any button it gives a power off option.
I have taken it apart and cleaned the keyboard with alcohol. but still same problem.
Did i forgot to clean something or i need to replace a part?
please help!!
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Click to collapse
the problem is not the phone drop into the water, the problem start when u turn the phone on after u take it out from the water, so still wet and if u turn it on u gonna damage the circuits, so what i do its let the cell phone get dry not with a dryer ok, just leave the cell phone on a place is warm enough for like a day or 2 if u can and later try to turn it on maybe u get lucky and nothing get damage just get the steam it screen well thats my theory it works for me most of the time
thephantom007 said:
the problem is not the phone drop into the water, the problem start when u turn the phone on after u take it out from the water, so still wet and if u turn it on u gonna damage the circuits, so what i do its let the cell phone get dry not with a dryer ok, just leave the cell phone on a place is warm enough for like a day or 2 if u can and later try to turn it on maybe u get lucky and nothing get damage just get the steam it screen well thats my theory it works for me most of the time
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Click to collapse
thanks, i did that. still no good.
tonira said:
thanks, i did that. still no good.
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well sorry to hear that, time to use the warranty
tonira said:
thanks, i did that. still no good.
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put in in a bowl of rice to remove the moisture. its probably a short thats causing the keys to be recognized as the power button. check for anything that could be responsible for the short
B-man007 said:
put in in a bowl of rice to remove the moisture. its probably a short thats causing the keys to be recognized as the power button. check for anything that could be responsible for the short
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thanks for your help!! how do i check for the shorts. is it ok if i air blow the parts with air blaster?
tonira said:
thanks, i did that. still no good.
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You know those little silicon gel packet things that come with backpacks and stuff? Those are AMAZING moisture removers! Try them and I wish you good luck

Water damage?

How can I tell if the phone has water damage?
Where is the indicator?
gtmaster303 said:
How can I tell if the phone has water damage?
Where is the indicator?
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Click to collapse
There's one behind the SIM Cover (open back with special tool or paperclip, the bit labeled "Lift to access Micro SIM").
I'd read that everything in the Droid4 is supposed to be coated with a water-resistant coating...but I'm guessing the water damage indicator isn't.
If the phone has red lines on the indicator, does that mean it's activated?
Or does it turn solid red when damaged?
gtmaster303 said:
If the phone has red lines on the indicator, does that mean it's activated?
Or does it turn solid red when damaged?
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red lines means it hasn't been wet, it bleeds out to one color when it's been wet.
bdbraaten said:
red lines means it hasn't been wet, it bleeds out to one color when it's been wet.
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Are you sure? I just sent my phone in for repair, and after more than 2 weeks they send it back to me saying that the phone has been water damaged
The indicator is white, but has red x's all over it
I told them the phone has never been near any water and they told me that the main board inside had corrosion from liquid. The damn plastic was still on the back of the phone covering the camera lens. How the hell could it possibly be wet???
gtmaster303 said:
Are you sure? I just sent my phone in for repair, and after more than 2 weeks they send it back to me saying that the phone has been water damaged
The indicator is white, but has red x's all over it
I told them the phone has never been near any water and they told me that the main board inside had corrosion from liquid. The damn plastic was still on the back of the phone covering the camera lens. How the hell could it possibly be wet???
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Click to collapse
Yes I'm sure. Every phone I've had since they started putting those moisture indicators on them has been white with red x's through it. The ones that have gotten wet (wife spilled on hers and another one our kid stuck in his mouth) have bleed out into either a pink or light red solid color. The red ink they use bleeds very easily with minimal water contact, that's why they use it.
I don't have an explanation for what they're telling you about the board having water damage, I have no idea what other kind of indicators might be inside the phone. The weird thing is I thought these Droid4's were supposed to have a coating on them to repel water so it's odd that water would get inside it without setting off the moisture indicator.
bdbraaten said:
Yes I'm sure. Every phone I've had since they started putting those moisture indicators on them has been white with red x's through it. The ones that have gotten wet (wife spilled on hers and another one our kid stuck in his mouth) have bleed out into either a pink or light red solid color. The red ink they use bleeds very easily with minimal water contact, that's why they use it.
I don't have an explanation for what they're telling you about the board having water damage, I have no idea what other kind of indicators might be inside the phone. The weird thing is I thought these Droid4's were supposed to have a coating on them to repel water so it's odd that water would get inside it without setting off the moisture indicator.
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Click to collapse
Apparently they have another indicator inside the phone. I agree with you, I don't know how water could've gotten in the phone without setting the visible indicator off. On top of all this, it took them 2 weeks to tell me my phone was liquid damaged. This is not what I'm used to expecting from Motorola. Honestly, I've never seen such a shady repair before. I'm very annoyed to say the least. Time for an insurance claim...
They're saying the board itself was damaged. Considering how long the Droid 4 has been out, have you tried going to Verizon? You should still be covered under their one-year, and VZW is generally pretty good about replacing phones and asking very few questions. (They've replaced my phones running Cyanogenmod before, for example, because it was obviously a hardware problem.)
omniuni said:
They're saying the board itself was damaged. Considering how long the Droid 4 has been out, have you tried going to Verizon? You should still be covered under their one-year, and VZW is generally pretty good about replacing phones and asking very few questions. (They've replaced my phones running Cyanogenmod before, for example, because it was obviously a hardware problem.)
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Thanks but sadly I'm not a verizon customer. Bought this phone hoping I could get the GSM working and have it run on AT&T. You think they would still replace it? I don't have the original purchase receipt or anything.
gtmaster303 said:
Thanks but sadly I'm not a verizon customer. Bought this phone hoping I could get the GSM working and have it run on AT&T. You think they would still replace it? I don't have the original purchase receipt or anything.
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Click to collapse
Did you purchase the phone from Verizon or somewhere else?
bdbraaten said:
Did you purchase the phone from Verizon or somewhere else?
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Click to collapse
Somewhere else.
got it on Ebay
gtmaster303 said:
Somewhere else.
got it on Ebay
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Click to collapse
No offense but then why would you even take it back to Verizon?
You took a risk buying off eBay, own up to that risk and accept the consequences from it.
I'm sorry this has happened to you, but taking a product into a store you didn't purchase it from is fraud.
OP never said they were going to take it to VZW, somebody else suggested that
Pretty sure OP sent the phone back to Motorola, which is legit as far as I'm concerned.
gtmaster303 said:
Thanks but sadly I'm not a verizon customer. Bought this phone hoping I could get the GSM working and have it run on AT&T. You think they would still replace it? I don't have the original purchase receipt or anything.
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Click to collapse
podspi said:
OP never said they were going to take it to VZW, somebody else suggested that
Pretty sure OP sent the phone back to Motorola, which is legit as far as I'm concerned.
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Click to collapse
Based on this post and the comment I bolded he seemed to be considering it. I agree up until this point he seems to have handled it in a legit fashion but seemed to be considering a move that wasn't legit that's why I made the statement I did.

HTC One: water damage

hello!
i have a serious problem...i hope someone can help me:
My Htc One fell in water a week ago. I tried to dry it the best i could. And everything worked like before, but the power button somehow did not work like it should :/ It always means that i am pressing the power button...but i am not. I thought there is some water left inside. And from time to time it was getting better, it didnt always think that i am pressing the button. And it worked almost perfect 1 week. But now the power button seems really dead The phone always turns on and off by itself...until the batterly is empty. In this 1 week i made it completly stock...no custom rom anymore
It cant be repaird with warrenty, or?
What happens if i send it to HTC? Will they repair it and i have to pay for it? Or wont they repair it?
Has anyone any idea what to do?
MICH_** said:
hello!
i have a serious problem...i hope someone can help me:
My Htc One fell in water a week ago. I tried to dry it the best i could. And everything worked like before, but the power button somehow did not work like it should :/ It always means that i am pressing the power button...but i am not. I thought there is some water left inside. And from time to time it was getting better, it didnt always think that i am pressing the button. And it worked almost perfect 1 week. But now the power button seems really dead The phone always turns on and off by itself...until the batterly is empty. In this 1 week i made it completly stock...no custom rom anymore
It cant be repaird with warrenty, or?
What happens if i send it to HTC? Will they repair it and i have to pay for it? Or wont they repair it?
Has anyone any idea what to do?
Click to expand...
Click to collapse
Hi there,
smartphones have water indicators inside (white paper with red crosses on them). If you phone was not soaked completely there is a little chance that you will be ok and HTC will repair your phone on warranty, but the indicators are mostly attached to places where water could come in first :/
In the worst case they will tell you that there was water inside and you have to pay for the repair. But they will definitely do this before they start doing something
All the custom stuff like ROM, Recovery etc. would not be a problem, at least if you are not S-OFF.
baedaa said:
Hi there,
smartphones have water indicators inside (white paper with red crosses on them). If you phone was not soaked completely there is a little chance that you will be ok and HTC will repair your phone on warranty, but the indicators are mostly attached to places where water could come in first :/
In the worst case they will tell you that there was water inside and you have to pay for the repair. But they will definitely do this before they start doing something
All the custom stuff like ROM, Recovery etc. would not be a problem, at least if you are not S-OFF.
Click to expand...
Click to collapse
My phone was completly under water so i think there is no chance for that :/
Do you think it can be repaired easily? The HTC One is known for that it cant be repaird easily :/ Will this be expensive?
I always thought that they are trained to spot unlocked or relocked bootloader? I thought s-off is not the big problem...
MICH_** said:
My phone was completly under water so i think there is no chance for that :/
Do you think it can be repaired easily? The HTC One is known for that it cant be repaird easily :/ Will this be expensive?
I always thought that they are trained to spot unlocked or relocked bootloader? I thought s-off is not the big problem...
Click to expand...
Click to collapse
It's not complicated to repair the phone if you have the right tools. I can't tell you how much that will cost, sorry.
Gesendet von meinem HTC One mit Tapatalk 2
Turn it off and throw it in a bag of rice for a few hours.
The water indicator for the One is built directly into the camera flash. Look at the camera flash on the back of the phone. If the whole flash is still white/yellow then you are in the clear to send it back under warranty. If part of the flash is red, however, then you have voided the warranty
Kraize said:
Turn it off and throw it in a bag of rice for a few hours.
Click to expand...
Click to collapse
Did that for about 1 day
xeron72548 said:
The water indicator for the One is built directly into the camera flash. Look at the camera flash on the back of the phone. If the whole flash is still white/yellow then you are in the clear to send it back under warranty. If part of the flash is red, however, then you have voided the warranty
Click to expand...
Click to collapse
Is this the only indicator? It is completly yellow (no way white)
My phone is now booted completly and everything now works fine again But this happend very often now.... It's only a matter of time before it will reboot again
I have a similar problem here.
My son was playing on some rocks by the sea and fell off. When I jumped to catch him (which I did thankfully). my HTC One got knocked into the sea. I fished it out an attempted to turn it off. The phone wouldnt switch off though, it kept rebooting over and over. I put it in a container of rice and left it in the hot press for three days. Now I try and turn it on and nothing. Dead. I plugged it into the mains charger and not even a flicker of life from it.
I'm assuming the phone is dead or at least so damaged a repair is uneconomical, but is there a way to salvage data off it? Pictures mainly but anything I can get back would be appreciated. I'm assuming its a lost cause but if you dont ask, you dont find out.
MICH_** said:
Did that for about 1 day
Is this the only indicator? It is completly yellow (no way white)
My phone is now booted completly and everything now works fine again But this happend very often now.... It's only a matter of time before it will reboot again
Click to expand...
Click to collapse
if you like it risky do the rice trick again but heat it up a little with your oven or put the rice jar with your htc one in it in a bowl of hot water for some time to steam the rest of the water out. worked on my old iphone but could also happen that the water gets to other places in the phone were it does more damage.
dont go over 50°C/122°F
sad_ryu said:
I have a similar problem here.
My son was playing on some rocks by the sea and fell off. When I jumped to catch him (which I did thankfully). my HTC One got knocked into the sea. I fished it out an attempted to turn it off. The phone wouldnt switch off though, it kept rebooting over and over. I put it in a container of rice and left it in the hot press for three days. Now I try and turn it on and nothing. Dead. I plugged it into the mains charger and not even a flicker of life from it.
I'm assuming the phone is dead or at least so damaged a repair is uneconomical, but is there a way to salvage data off it? Pictures mainly but anything I can get back would be appreciated. I'm assuming its a lost cause but if you dont ask, you dont find out.
Click to expand...
Click to collapse
I dont know sorry...
I plugged my phone in the charger and let it reboot a thousand times until it booted completly... Then i pluged it in my pc and saved all my data But until now, it works fine, no more reboots
Is your camera flash yellow? or did it turn red?
baedaa said:
if you like it risky do the rice trick again but heat it up a little with your oven or put the rice jar with your htc one in it in a bowl of hot water for some time to steam the rest of the water out. worked on my old iphone but could also happen that the water gets to other places in the phone were it does more damage.
dont go over 50°C/122°F
Click to expand...
Click to collapse
Do you think the rest of the water will go out by itself when i let it lie a view days? It cant stay forever in there
MICH_** said:
Do you think the rest of the water will go out by itself when i let it lie a view days? It cant stay forever in there
Click to expand...
Click to collapse
if you keep it for some days in a hot dry area I think it could help
If you're REALLY desperate, you can try taking it apart because you can't fix that under warranty anyway so it wouldn't matter if you're sending it in to HTC (unless you break something).
P.S. What kind of water did you drop it in? Maybe some type of residue or something is trapped inside.
Kraize said:
If you're REALLY desperate, you can try taking it apart because you can't fix that under warranty anyway so it wouldn't matter if you're sending it in to HTC (unless you break something).
P.S. What kind of water did you drop it in? Maybe some type of residue or something is trapped inside.
Click to expand...
Click to collapse
I dropped it just in water (not lemonade or something). Yeah, i think there is some water left inside :/
But everything worked perfect (for about 3 days) until i woke up today. I lay in bed for about 3 minutes (awake) and suddenly my phone booted (i have not even touched it). I let i boot for 7 times or so and then i plugged it into the charger and let it lay on my bed for about 30 minutes. When i came back to my bed the phone was completly booted and fully functional
But when i shake my phone a litte bit, there is a litte noise in it... like something broke and is now fallling around. Maybe this is the reason (My phone hit the ground of the water).
MICH_** said:
But when i shake my phone a litte bit, there is a litte noise in it... like something broke and is now fallling around. Maybe this is the reason (My phone hit the ground of the water).
Click to expand...
Click to collapse
Don't worry about that unless it's too excessive. That's probably just the vibration motor or the sim card moving around in the slot.
Kraize said:
Don't worry about that unless it's too excessive. That's probably just the vibration motor or the sim card moving around in the slot.
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Click to collapse
I hope so
Have you got a HTC One? If yes, does yours make nose when shaking? And is your camera flash yellow, too?
MICH_** said:
I hope so
Have you got a HTC One? If yes, does yours make nose when shaking? And is your camera flash yellow, too?
Click to expand...
Click to collapse
Yes, I do.
Yes, it does.
Too bright, can't tell. It looks white-ish?
Kraize said:
Yes, I do.
Yes, it does.
Too bright, can't tell. It looks white-ish?
Click to expand...
Click to collapse
Mine is completely yellow
But i thought water indicators are turing red if there is any contact with water?
Alway getting better:
My HTC One is now shut down for about 2 days and no full boot anymore...
I think its the best to send it in to HTC and hope for the best. Does anybody think so, too? Or any other ideas?
MICH_** said:
Alway getting better:
My HTC One is now shut down for about 2 days and no full boot anymore...
I think its the best to send it in to HTC and hope for the best. Does anybody think so, too? Or any other ideas?
Click to expand...
Click to collapse
Mine is yellow or yellowish, I would send it in, and check ebay or Craigslist for another. See how much it cost to replace it. Compare it to how much it they want to repair it. (Remove SIM card before you ship)

[Q] Touchscreen is not responsive

Hi all, since few days ago, I played around and bring my z3c to the pool, took some underwater photos and video, after that, part of the screen is not responsive anymore (about 1cm from the top of status bar) so I can't use the status bar or use the screen in that part, is there any possibility that my phone was broken ? should I go to the sony centre any get it fix or keep praying and waiting ?
You seem to have narrowed down what the issue was... this is why, even if it's water proof I never go diving with my phone... It's known for this to happen far too commonly.
The best thing you can do is throw it in a bag of rice and leave it but... it sounds like the damage is done. Sony most likely wont replace it because water getting inside is the cause of the user, not the phone.
Kind of sounds like a small amount of it went into the headphone port.
Open up the USB flap and check the white tag in there, if its color has changed water went in from that part. Since only the top doesn't work, sounds like just a few droplets went in.
Bag of rice it for sometime (few days to a week) and if the issue persists, Sony will charge you a fee to fix that unless they're really nice to you.
Info
b_boy_9x said:
Hi all, since few days ago, I played around and bring my z3c to the pool, took some underwater photos and video, after that, part of the screen is not responsive anymore (about 1cm from the top of status bar) so I can't use the status bar or use the screen in that part, is there any possibility that my phone was broken ? should I go to the sony centre any get it fix or keep praying and waiting ?
Click to expand...
Click to collapse
is thr anything u did and not mention it here?
for example try to dry it or little bit pressure or sudden drop?
:good:
Actually, I just realized the problem after coming back home, guess I'll wait few more days then come to the sony centre to get it fixed
now I'm living in a camp so can't find a rice bag or something similar also.
Calvat said:
You seem to have narrowed down what the issue was... this is why, even if it's water proof I never go diving with my phone... It's known for this to happen far too commonly.
The best thing you can do is throw it in a bag of rice and leave it but... it sounds like the damage is done. Sony most likely wont replace it because water getting inside is the cause of the user, not the phone.
Kind of sounds like a small amount of it went into the headphone port.
Open up the USB flap and check the white tag in there, if its color has changed water went in from that part. Since only the top doesn't work, sounds like just a few droplets went in.
Bag of rice it for sometime (few days to a week) and if the issue persists, Sony will charge you a fee to fix that unless they're really nice to you.
Click to expand...
Click to collapse
btw, you said about the white tag in the usb flap but I couldn't found it, can you post some pic ? I want to check first if the water got inside my phone or not ? at first I thought it just normal after sinking the phone in water like my Z1 but now it became like this (
b_boy_9x said:
btw, you said about the white tag in the usb flap but I couldn't found it, can you post some pic ? I want to check first if the water got inside my phone or not ? at first I thought it just normal after sinking the phone in water like my Z1 but now it became like this (
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Click to collapse
Wrong side sorry, it's not the USB flap. It's the one under it, near the bottom of the phone. The Sim card flap.
Calvat said:
Wrong side sorry, it's not the USB flap. It's the one under it, near the bottom of the phone. The Sim card flap.
Click to expand...
Click to collapse
I've checked, nothing strange.
btw, the non-responsive part is at the top side so that's why we couldn't see anything wrong with this flap.
Calvat said:
You seem to have narrowed down what the issue was... this is why, even if it's water proof I never go diving with my phone... It's known for this to happen far too commonly.
The best thing you can do is throw it in a bag of rice and leave it but... it sounds like the damage is done. Sony most likely wont replace it because water getting inside is the cause of the user, not the phone.
Kind of sounds like a small amount of it went into the headphone port.
Open up the USB flap and check the white tag in there, if its color has changed water went in from that part. Since only the top doesn't work, sounds like just a few droplets went in.
Bag of rice it for sometime (few days to a week) and if the issue persists, Sony will charge you a fee to fix that unless they're really nice to you.
Click to expand...
Click to collapse
update : phone was fixed, change the screen without any fee, I think they don't know if it is because of water or not (unless I tell them, lol)

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