[Q] Touchscreen is not responsive - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hi all, since few days ago, I played around and bring my z3c to the pool, took some underwater photos and video, after that, part of the screen is not responsive anymore (about 1cm from the top of status bar) so I can't use the status bar or use the screen in that part, is there any possibility that my phone was broken ? should I go to the sony centre any get it fix or keep praying and waiting ?

You seem to have narrowed down what the issue was... this is why, even if it's water proof I never go diving with my phone... It's known for this to happen far too commonly.
The best thing you can do is throw it in a bag of rice and leave it but... it sounds like the damage is done. Sony most likely wont replace it because water getting inside is the cause of the user, not the phone.
Kind of sounds like a small amount of it went into the headphone port.
Open up the USB flap and check the white tag in there, if its color has changed water went in from that part. Since only the top doesn't work, sounds like just a few droplets went in.
Bag of rice it for sometime (few days to a week) and if the issue persists, Sony will charge you a fee to fix that unless they're really nice to you.

Info
b_boy_9x said:
Hi all, since few days ago, I played around and bring my z3c to the pool, took some underwater photos and video, after that, part of the screen is not responsive anymore (about 1cm from the top of status bar) so I can't use the status bar or use the screen in that part, is there any possibility that my phone was broken ? should I go to the sony centre any get it fix or keep praying and waiting ?
Click to expand...
Click to collapse
is thr anything u did and not mention it here?
for example try to dry it or little bit pressure or sudden drop?
:good:

Actually, I just realized the problem after coming back home, guess I'll wait few more days then come to the sony centre to get it fixed
now I'm living in a camp so can't find a rice bag or something similar also.

Calvat said:
You seem to have narrowed down what the issue was... this is why, even if it's water proof I never go diving with my phone... It's known for this to happen far too commonly.
The best thing you can do is throw it in a bag of rice and leave it but... it sounds like the damage is done. Sony most likely wont replace it because water getting inside is the cause of the user, not the phone.
Kind of sounds like a small amount of it went into the headphone port.
Open up the USB flap and check the white tag in there, if its color has changed water went in from that part. Since only the top doesn't work, sounds like just a few droplets went in.
Bag of rice it for sometime (few days to a week) and if the issue persists, Sony will charge you a fee to fix that unless they're really nice to you.
Click to expand...
Click to collapse
btw, you said about the white tag in the usb flap but I couldn't found it, can you post some pic ? I want to check first if the water got inside my phone or not ? at first I thought it just normal after sinking the phone in water like my Z1 but now it became like this (

b_boy_9x said:
btw, you said about the white tag in the usb flap but I couldn't found it, can you post some pic ? I want to check first if the water got inside my phone or not ? at first I thought it just normal after sinking the phone in water like my Z1 but now it became like this (
Click to expand...
Click to collapse
Wrong side sorry, it's not the USB flap. It's the one under it, near the bottom of the phone. The Sim card flap.

Calvat said:
Wrong side sorry, it's not the USB flap. It's the one under it, near the bottom of the phone. The Sim card flap.
Click to expand...
Click to collapse
I've checked, nothing strange.
btw, the non-responsive part is at the top side so that's why we couldn't see anything wrong with this flap.

Calvat said:
You seem to have narrowed down what the issue was... this is why, even if it's water proof I never go diving with my phone... It's known for this to happen far too commonly.
The best thing you can do is throw it in a bag of rice and leave it but... it sounds like the damage is done. Sony most likely wont replace it because water getting inside is the cause of the user, not the phone.
Kind of sounds like a small amount of it went into the headphone port.
Open up the USB flap and check the white tag in there, if its color has changed water went in from that part. Since only the top doesn't work, sounds like just a few droplets went in.
Bag of rice it for sometime (few days to a week) and if the issue persists, Sony will charge you a fee to fix that unless they're really nice to you.
Click to expand...
Click to collapse
update : phone was fixed, change the screen without any fee, I think they don't know if it is because of water or not (unless I tell them, lol)

Related

[28-5-2009] Xperia fell, into toilet!!

OMG, this was the first thing i said.
suddenly my X1 fell into the toilet straight into the pipes!
but before it goes into the water, a good thing happend! the battery popped out . this might be a good sign
lucky me, i recovered my phone, but will it work?
i don't know, it's out of warranty anyway so let's open it, clean it and see what's inside.
steps done so far (started @ 10:00 am GMT+3)
1) washed the phone, with every single cleaning liquid i ever found
2) started opening the phone and cleaning it from the inside (yes, puring it with water and some cleaning/anti germs stuff) and yes including the bords.
3) finished cleaning it from the inside, now drying part (current status)
4) dryubg is over, connected everything together (without the body of the device, only boards) and YEPPPPPPPPPIIIIIIIIIIIIIIIIIIIIIII, it's working.
a) Touch screen is fine, LCD have some problem (seems it still have some water in) i will dissamble the LCD completely.
b) no other problems to the main hardware (as PDA, i didn't test the speaker or anything else!)
5) OS Is not booting now, LCD is missing the RED Color, getting stucked on the SE Logo!
6) got really tired, i think this will need time, went to the shop, bought an HTC Touch HD
7) i will continue working on X1 untill it's fixed.
i will update this as i progress.
wish me luck
[12-5-2009]
Finally got some time to check why the phone is stucked SE Logo.
- first tried a hard reset
it didn't solve it, i thought maybe flashing a new ROM will help.
- Flashed a new ROM (HSPL already there before),
Still the same issue, the LCD is missing the Blue Color Sometimes, its a carbon connector for sure and can be fixed, but why not booting?!
[28-5-2009]
- got more time to work on it
- flashed nX1i_v1_04_WWE, still, stuck on se logo!
- Check attached Images
Edit : i replaced the LCD, the phone is booting now but it's taking around 4 to 5 minutes to boot, it get's stucked at the SE logo then it continues.
i'm able to flash new ROMs.
BT and Wifi are not working.
BT is turining on and off but i cannot use it, my X1 cannot be found using any other BT device when it's on visible mode. and cannot send files from my X1!
Wifi : Not turining on at all!
anyone with ideas? i really suspect the flexcable due to any accedental push i made when opening the device but it's expensive to replace and honestly, a new X1 would cost a bit higher!
dang thats unlucky - as long as the battery fell out it wouldnt have short circuited anything then i guess - just dont turn it on till its SUPER dry
comeradealexi said:
dang thats unlucky - as long as the battery fell out it wouldnt have short circuited anything then i guess - just dont turn it on till its SUPER dry
Click to expand...
Click to collapse
do you think it's possible to use the elictric hands dryer? or it will do some problems?
don't think a hairdryer should cause problems
about warranty then think all phones today have
indicators which show if they have been wet because
dropping it in water is not covered
surprisingly many people seem to drop phones in toilet
read it was the most common way for them to die
Are you shure that you aren't just in a bad nightmare?
My aunt throw already three mobiles into toilets, don't ask my why
Everything I can say is, that none of the phones could be reanimated
I have too admit my Xperia fell in once, after a few days all was okay, exept dpad wasnt functioning, and i couldnt hard reset or enter bootloader ( weird problem ) with the keys. Ended up replacing it, and forget asap.
Hey,
sh*t happens. Anyway. Here is a link with a thread called: my phone got wet - what should I do!
Even I never had such an accident before I found the solutions quite useful.
Have a look:
http://forum.xda-developers.com/showthread.php?t=448106
Greets
I haven't read that thread posted above yet, but never use a hairdryer/hand dryer. The can be quite hot coming out of the nozzle, if you're not careful you can melt plastic with them (I work in a helpdesk, I've seen laptops come in after a tiny spillage but with melted keyboards after being attacked by a hairdryer).
Best bet is to take all the covers you can off, dry with a towel/kitchen paper (toilet paper breaks up and leaves lots of little bits) and leave to dry *slowly* resting on a towel, folded several times over, on top of a radiator. Leave it there for 24 hours, more if it looks like there's still water in there.
I'd expect to see tide marks on the screen afterwards though, especially if you live in a hard water area. If you live in a soft water area you might be luckier and have very little residue.
Maybe u should let the x1 go where all the good phones go, phone heaven.
bit of advice dont answer your phone as u take a leak, friend done that in a nightclub and then had to reach in and get it out. even my beloved x1 would have stayed there (take it as a lose lol).
ps. i hope u get it working bud
I read in an iphone forum that you should bury the phone in rice since the rice absorbs all the moisture.
rogatsby said:
I read in an iphone forum that you should bury the phone in rice since the rice absorbs all the moisture.
Click to expand...
Click to collapse
But don't eat the rice afterwards, its been in the toilet!
Go and buy some Isopropanol, now open your phone and disassemble everything.
Fill some Isopropanol in an cup or something an lie the board inside. (IMPORTANT: The microphone and speaker and camera shouldn't get wet so get it off the board or if you can't you must seal them)
Now let the board lie in the cup for 1 night or so. the isopropanol should evaporate. the clue ist that the isoprop. is binding the water and the salts etc. in it and evaporates with them.
With this method i rescued several phone which was gone swimming
Sorry for my bad english
Bin4ry
Bin4ry said:
Go and buy some Isopropanol, now open your phone and disassemble everything.
Fill some Isopropanol in an cup or something an lie the board inside. (IMPORTANT: The microphone and speaker and camera shouldn't get wet so get it off the board or if you can't you must seal them)
Now let the board lie in the cup for 1 night or so. the isopropanol should evaporate. the clue ist that the isoprop. is binding the water and the salts etc. in it and evaporates with them.
With this method i rescued several phone which was gone swimming
Sorry for my bad english
Bin4ry
Click to expand...
Click to collapse
yeh that's not a bad idea, but alas it didn't work for my old ipod when it fell into the canal.
to the OP you have my sympathy, my x1 was grabbed by my toddler son this morning. I caught him just as he was opening the bathroom door.
fards said:
yeh that's not a bad idea, but alas it didn't work for my old ipod when it fell into the canal.
to the OP you have my sympathy, my x1 was grabbed by my toddler son this morning. I caught him just as he was opening the bathroom door.
Click to expand...
Click to collapse
Mine went flying the other day, got my gf's nephew to take a photo, he came running over to show the picture, my x1 went flying luckily no cracks or marks, it almost went into a waterfall
I also had this problem on my old nokia 6600 the phone did ring when i was taken a leak and it feel down to the toilete but i was quick to take it up..throw off the battery and open it to dry it i used compressor on it to dry it then let it rest in the sun for 4 days and it worked fine and still those as i have it as a reserve phone atleast that survived...but my nokia n95 was not that lucky o was stupid enough to answer a messages right before i was at sea to take a bath and i putted it back in my pocket that was my bath shorts and did take the bath gladely i was quick up of the bath and first thing i did was take of the battery opened it dry it let it rest in sun for some days..it started and worked for 3 months then i died:/
Hahhahaah ....in the toilet.....AHAHAHAHAHAHAHAHA
Sorry about that dude , but i had to do it.
The taking apart and using hairdryer ahs worked for me in the past, but be careful not to overheat it.
orelsi said:
Hahhahaah ....in the toilet.....AHAHAHAHAHAHAHAHA
Sorry about that dude , but i had to do it.
The taking apart and using hairdryer ahs worked for me in the past, but be careful not to overheat it.
Click to expand...
Click to collapse
me my self was laughing harder when they were extracting it
UPDATED FIRST POST, GOT HTC HD and will conitnue repairing my X1
anaadoul said:
me my self was laughing harder when they were extracting it
UPDATED FIRST POST, GOT HTC HD and will conitnue repairing my X1
Click to expand...
Click to collapse
At first I as gonna reply with laughing my a$$ off but then on second though I was like "your $ just fell down the toilet" dang...
Kids...be sympathetic...
Anyway, also happened to me a while back, but with a PDA.
I dismantled it, washed it part by part and it worked like a charm after that.
The only thing was, the LCD was permanently stained or smth. One of the light diffusers into the lcd (which was paper btw) was damaged by the water.
But it was functional and I could still use it ok...until I fell on it...
And this happened (check attached file - if you look closely you can see the right part of the LCD is kinda missing)
I'm pretty curious to see your display after you manage to get it working...
Can you get some pics online?
I once accidentally dropped a Sony Ericsson device in a large glass of water - it completely recovered. Hope you have the same luck

Xperia Z Water Damaged

Hello there xda community... I am new to this forum and have just succesfully managed to wreck my Xperia Zs screen.
I have only wanted to clean my phone under the sink (its rated for low jets of water) wiped it dry and then after a few minutes, fractal structures if I may call it, started to creep up all over the screen.
It started slowly from the corners jumping all across the screen in seconds. (very weird)
I have uped some screen shots! This is my second Z i got. My first one, I exchanged it because it had burned pixels on the screen with which I could not live with.
I just dont seem to be lucky with this phone! :/
I had all ports closed and no water was detected by the detectors. I believe the leak came from the power or volume buttons but who knows?
I feel like my trust to Sony is broken.
I have seen others put it under the pool with no probs... but well someone has to be the lucky one! :/
I think am gonna turn back to my old Nokia 3330!
P.S do you think that I stand a chance of exchanging it since no water detection was triggered? Am going to try any way.
kokoscy said:
Hello there xda community... I am new to this forum and have just succesfully managed to wreck my Xperia Zs screen.
I have only wanted to clean my phone under the sink (its rated for low jets of water) wiped it dry and then after a few minutes, fractal structures if I may call it, started to creep up all over the screen.
It started slowly from the corners jumping all across the screen in seconds. (very weird)
I have uped some screen shots! This is my second Z i got. My first one, I exchanged it because it had burned pixels on the screen with which I could not live with.
I just dont seem to be lucky with this phone! :/
I had all ports closed and no water was detected by the detectors. I believe the leak came from the power or volume buttons but who knows?
I feel like my trust to Sony is broken.
I have seen others put it under the pool with no probs... but well someone has to be the lucky one! :/
I think am gonna turn back to my old Nokia 3330!
P.S do you think that I stand a chance of exchanging it since no water detection was triggered? Am going to try any way.
Click to expand...
Click to collapse
sorry to see that man, the best thing you can do is try and explain your reason...you can try to let it dry and exchange it.
Since under flaps there is no red colored markers, I belive you can get replacement. It looks like it was manufacturing defect phone and this should not happen. I was scared to put my second XZ under watter, feeling of flaps was like they were used and not able to close as they should, so I made small test step by step, but now I am sure it works. And yes, as some people use it under water in pools, I don't plan to do that hehe.
Wish you luck with service!
droidhd said:
Since under flaps there is no red colored markers, I belive you can get replacement. It looks like it was manufacturing defect phone and this should not happen. I was scared to put my second XZ under watter, feeling of flaps was like they were used and not able to close as they should, so I made small test step by step, but now I am sure it works. And yes, as some people use it under water in pools, I don't plan to do that hehe.
Wish you luck with service!
Click to expand...
Click to collapse
So sorry to hear that. I hope you can get it replaced.
After playing around with it under the tap and a little bit of water to test the resistance on day 1, I decided to avoid water whenever possible.
gunblazer said:
After playing around with it under the tap and a little bit of water to test the resistance on day 1, I decided to avoid water whenever possible.
Click to expand...
Click to collapse
I'm just sat patiently waiting for mine, and the last thing on my list of things to do when it gets here is stick it under a tap to test it.
XperienceD said:
I'm just sat patiently waiting for mine, and the last thing on my list of things to do when it gets here is stick it under a tap to test it.
Click to expand...
Click to collapse
That's smart. I can say it is quite water proof however, I had a scare because the main speaker took nearly 12 hours to dry before it started working again. (I researched and found out this is normal as water gets in the speaker. So no more
It's nice knowing that during catastrophic accidents and heavy rain this phone will be functional though!
sorry to hear that this has happened.
That is definitely water ingress into the screen. since the front and back are glued into the frame it looks like that's where the failure occurred and water entered that way.
Since the water indicators are still white I would stand your ground until they give you a replacement.
Same scenario, my phone is under going rice treatment. I'm encountering a weird problem, my phone's LED went red and vibrated 3 times and went off. The cycle goes on and on and its about 5 hours since. Any way to resolve it? :crying:
Edit: Unable to get to fast boot, when unplugged the phone stops the cycle.
As said before, if the water ingress tapes are still intact (white) then take the phone for a warranty replacement.
To the OP - If and when you get a replacement, I would suggest not exposing the phone deliberately to water, especially not just to clean it. Get a microfibre cloth, for goodness sake!
Sent from my C6603 using Tapatalk 2
I precisely lock all the flaps and wash my Z from time to time.
No problems whatsoever, the only thing is that the loudspeaker get's stuck with water and you have to wait
for it for some time to come back to normal loudness.
kingvortex said:
As said before, if the water ingress tapes are still intact (white) then take the phone for a warranty replacement.
To the OP - If and when you get a replacement, I would suggest not exposing the phone deliberately to water, especially not just to clean it. Get a microfibre cloth, for goodness sake!
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the advices! I took it back today and got a replacement. I didnt say anything about the phone getting in contact with water. Infact they didnt even ask. They checked the tapes and looked suprised because to them it looked like something between a crack and a smudge though it didnt have the symptoms of a crack. (probably because of the sharp lines formed on the screen?) I just kept my mouth shut and was waiting for their question about water which never came. Anyway it ended with a happy end and I got my 3rd Xperia Z within 2 weeks! Awesome!!
So the moral of the story is do not get overconfident with water resistant stuff!
After this am thinking that I could have bought the S4 without all the disturbing flaps, since from now on am going to avoid water in every way. I had a quick look at it when I was at the shop...it really does not feel like a 5" screen comparing to the Z, but the screen is just a bit to colorful for my taste.
I am sure we will be seeing more of these water damages as time passes...
Water Resistance on the Z is more of a marketing "trick" than a reliable feature!
Hello, community.
My Xperia Z also got wet (for 1200th time) but this time is different than any previous - seems like water got inside my Xperia...so, I am not able to turn my phone on.
Actually, it was working for 15 minutes and just after shot down.
I used hair dryer...no luck, get reboot signal once and that's it.
An hour ago I bought some rice, placed Xperia into it...so, I will waiting for few days, who knows, maybe It is going to come back to life again
If so - great...If it doesn't - ok, I can live without it

[Q] white screen damage xperia z

hey, 2 days ago i used my xperia z to took video underwater,,,, after about 5-8 mins underwater...color in my screen fade to white....so i did hard restart.....screen back to normal after 1-2min back fade to white......but every i turn off and turn on again (or restart) it'll be normal but after 1-2min it'll change to fade again, but the touchscreen still works, everything is ok but the problem is the screen back to white again and again.......how to slove this problem? please help me.....
aldidetu said:
hey, 2 days ago i used my xperia z to took video underwater,,,, after about 5-8 mins underwater...color in my screen fade to white....so i did hard restart.....screen back to normal after 1-2min back fade to white......but every i turn off and turn on again (or restart) it'll be normal but after 1-2min it'll change to fade again, but the touchscreen still works, everything is ok but the problem is the screen back to white again and again.......how to slove this problem? please help me.....
Click to expand...
Click to collapse
nothing to do by yourself
if u r sure all ports were closed underwater just take it to official service for replacement.
:good:
Hey OP, I had the same problem after water damage. Just keep using your phone like normal, it'll start turning white/negative less often, and after 3 weeks or so, your phone will be back to normal!
x102x96x said:
nothing to do by yourself
if u r sure all ports were closed underwater just take it to official service for replacement.
:good:
Click to expand...
Click to collapse
abhinav1023 said:
Hey OP, I had the same problem after water damage. Just keep using your phone like normal, it'll start turning white/negative less often, and after 3 weeks or so, your phone will be back to normal!
Click to expand...
Click to collapse
can i charge my phone, i think there is water in my lcd...
thank you for your attention....
i thought i should let put my xperia z to the sony service center....but i think twice to put it in ssc, cause in my country their service is very bad....the customer very difficult to use their guaranty....once again thank you for all your attention
Water damage isn't covered in the warranty, and it's expensive to repair. When my phone got water damaged (happened less than 48 hours after I got it), I put it in a bag of rice with the 2 smaller flaps open for a few days. That didn't help at all, so I decided to leave it in my cupboard with all the flaps open for a day or two. Surprisingly, this took care of all the visible condensation. I charged my phone after this, and there seemed to be no problem. I continued to use the phone like nothing happened, and I kept using it even while the screen was white.
I've had my Xperia Z for almost a month now, and the white screen issue is entirely gone. I also had other problems like condensation in the camera, a malfunctioning proximity sensor, and an external speaker that didn't work. These problems are gone too.
The only signs of damage left on my phone are condensation in the flash and a little silver blob below my screen (no clue what this is, but it doesn't seem to affect the phone).
I'd say leave your phone somewhere airy with ALL of the flaps open for a couple of days, and then try charging it. DO NOT USE A BLOW DRYER OR A VACUUM TO TRY TO REMOVE WATER, AS THIS WILL RESULT IN HEAT/STATIC DAMAGE.
By the way, how many of your water ingress indicators have gone red?
abhinav1023 said:
Water damage isn't covered in the warranty, and it's expensive to repair. When my phone got water damaged (happened less than 48 hours after I got it), I put it in a bag of rice with the 2 smaller flaps open for a few days. That didn't help at all, so I decided to leave it in my cupboard with all the flaps open for a day or two. Surprisingly, this took care of all the visible condensation. I charged my phone after this, and there seemed to be no problem. I continued to use the phone like nothing happened, and I kept using it even while the screen was white.
I've had my Xperia Z for almost a month now, and the white screen issue is entirely gone. I also had other problems like condensation in the camera, a malfunctioning proximity sensor, and an external speaker that didn't work. These problems are gone too.
The only signs of damage left on my phone are condensation in the flash and a little silver blob below my screen (no clue what this is, but it doesn't seem to affect the phone).
I'd say leave your phone somewhere airy with ALL of the flaps open for a couple of days, and then try charging it. DO NOT USE A BLOW DRYER OR A VACUUM TO TRY TO REMOVE WATER, AS THIS WILL RESULT IN HEAT/STATIC DAMAGE.
By the way, how many of your water ingress indicators have gone red?
Click to expand...
Click to collapse
thank you for your attention
there 1 indicator have gone red, at charge port, but i really sure i've closed it before i brought it in to the water...
so if there is technical error when installation the port, are the warranty still valid ?
i just put my xperia in my bedroom and left with the ports opened, i hope the water inside my lcd can evaporate. I've the same problem with you, there are some silver blob below in my screen too, look like water behind the lcd. almost a week i never charge my phone, i'm afraid there will be shorting inside. so can i charge my xperia now ?
I put my iPod touch on the dash of my car for a day. It dried it out. No sign of water damage. It was in my pocket of shorts and my wife washed it in the laundry.
Sent from my C6606 using xda app-developers app
deathknellx said:
I put my iPod touch on the dash of my car for a day. It dried it out. No sign of water damage. It was in my pocket of shorts and my wife washed it in the laundry.
Sent from my C6606 using xda app-developers app
Click to expand...
Click to collapse
Yeah, but your iPod isn't held together by a heat-sensitive adhesive. The Xperia Z is. So that's not exactly the best idea...
aldidetu said:
thank you for your attention
there 1 indicator have gone red, at charge port, but i really sure i've closed it before i brought it in to the water...
so if there is technical error when installation the port, are the warranty still valid ?
i just put my xperia in my bedroom and left with the ports opened, i hope the water inside my lcd can evaporate. I've the same problem with you, there are some silver blob below in my screen too, look like water behind the lcd. almost a week i never charge my phone, i'm afraid there will be shorting inside. so can i charge my xperia now ?
Click to expand...
Click to collapse
Hey, don't mention it
Wow, that's funny. It's the same exact water indicator that's turned red on my phone.
The flaps on your phone could be faulty, and if they are, you are still under warranty. Next to your headphone flap, there is actually a Waterproof Test Hole, which Sony Service Centers use to test if your phone's waterproof capabilities are okay. The test hole can't be seen as there is a piece of plastic that covers it.
The thing is that it's more than likely that your phone will pass the waterproof test, and that your flaps came loose underwater when you were taking the video (pretty sure this is what happened to me as well).
Oh, and I can confirm that the silver blob is not water, but actually some sort of corrosion. It happened to my previous phone as well, and when I took it apart there was no water at in it at all.
Go ahead and charge it, you've got nothing to lose. Your warranty is void, and it's not like your phone will work without charge. Good luck!
abhinav1023 said:
Yeah, but your iPod isn't held together by a heat-sensitive adhesive. The Xperia Z is. So that's not exactly the best idea...
Hey, don't mention it
Wow, that's funny. It's the same exact water indicator that's turned red on my phone.
The flaps on your phone could be faulty, and if they are, you are still under warranty. Next to your headphone flap, there is actually a Waterproof Test Hole, which Sony Service Centers use to test if your phone's waterproof capabilities are okay. The test hole can't be seen as there is a piece of plastic that covers it.
The thing is that it's more than likely that your phone will pass the waterproof test, and that your flaps came loose underwater when you were taking the video (pretty sure this is what happened to me as well).
Oh, and I can confirm that the silver blob is not water, but actually some sort of corrosion. It happened to my previous phone as well, and when I took it apart there was no water at in it at all.
Go ahead and charge it, you've got nothing to lose. Your warranty is void, and it's not like your phone will work without charge. Good luck!
Click to expand...
Click to collapse
i put my xperia z to sony service center yesterday, and They were looking for what ' s wrong with my xperia, and check is the warranty stil valid or not.....
but it'll surely need a long time, about 1 month++.....

[guide] Buying a used gs5 guide

when you buy a used gs5, MAKE SURE YOU TRY IT UNDERWATER AND CHECK IT FOR WATER DAMAGE!! (www(dot)verizonwireless(dot)(com)/support/knowledge-base-142121/)
I just bought mine 2 days ago, this morning I discovered that it is water damaged (the little things are red) so I tried it underwater and surprise surprise it died.
I am so sad now because it was gs906s model (s5 prime) which ise very rare / expensive in my country. I tried contacting the owner but he said "when I sold it it was working !" really??!! I did put it now in rice and who knows...
i hope you get my point and sry for my english
Why would you be that stupid to put your device in water, even though it is second hand? The glue used for the front softens up with time and starts to lift, breaking the water seal. NEVER put your device in water, even though its IP67 rated. Good work, dingbat. You wasted a very good device, even though you saw the water damage indicators were red. This is not a guide, and it should not be named as such. There are many other things that need to be tested on a SH S5, like the AMOLED, all the sensors, the cameras, the accesories, the flap over the microusb 3 port, etc. That is the least of your concerns.
西村大一 said:
Why would you be that stupid to put your device in water, even though it is second hand? The glue used for the front softens up with time and starts to lift, breaking the water seal. NEVER put your device in water, even though its IP67 rated. Good work, dingbat. You wasted a very good device, even though you saw the water damage indicators were red. This is not a guide, and it should not be named as such. There are many other things that need to be tested on a SH S5, like the AMOLED, all the sensors, the cameras, the accesories, the flap over the microusb 3 port, etc. That is the least of your concerns.
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It was sooo hot and I tried to cool it down lol ...
quick update : the rice method worked!!! I relived it from rice and everything is working as far as I know...
ps: after putting it in water I checked the usb port and there were no water there.
I want it to be waterproof(thats why I bought it) do you think buying an original back case will be enough ?
bkmd100 said:
It was sooo hot and I tried to cool it down lol ...
quick update : the rice method worked!!! I relived it from rice and everything is working as far as I know...
ps: after putting it in water I checked the usb port and there were no water there.
I want it to be waterproof(thats why I bought it) do you think buying an original back case will be enough ?
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Click to collapse
What the actual F. Whatever. Original back cases are very hard to come by, because most battery covers are fake, but if you are lucky enough, then it could work. To tell you something, my G900F, SH, has this weird issue: the front glass is lifted on the right side of the device. Not just the top, but about 50% of the height, and i can see that dirt has gone in and stuck to the original adhesive.
I will buy some 3M adhesive and a frame, because i want to change the frame, and will try to get an original back cover too.
西村大一 said:
What the actual F. Whatever. Original back cases are very hard to come by, because most battery covers are fake, but if you are lucky enough, then it could work. To tell you something, my G900F, SH, has this weird issue: the front glass is lifted on the right side of the device. Not just the top, but about 50% of the height, and i can see that dirt has gone in and stuck to the original adhesive.
I will buy some 3M adhesive and a frame, because i want to change the frame, and will try to get an original back cover too.
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thank you for the reply,it worked like charm for about an hour then the screen became green then it turned black. tried removing the battery and turning it on again but nope. I also experienced some extreme overheating (+50 degree). I did put it in rice again who knows..
bkmd100 said:
thank you for the reply,it worked like charm for about an hour then the screen became green then it turned black. tried removing the battery and turning it on again but nope. I also experienced some extreme overheating (+50 degree). I did put it in rice again who knows..
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The water got in it, and there was some water left. You did not tear it down to dry the insides too, that's the problem. Unfortunately, if you say that went green then black it means that it most likely died. Because of water related damage.
西村大一 said:
The water got in it, and there was some water left. You did not tear it down to dry the insides too, that's the problem. Unfortunately, if you say that went green then black it means that it most likely died. Because of water related damage.
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yeap I took it to 5 different repair shops and all agreed to that, the problem is no one have a screen replacement for it, I tried to find it online but 99% of sites dont ship to my country (I will try contacting some friends that live in usa)
I have root in it, just before screen died It was connected it to tv and I was playing some old school ps1 games x), the problem is that after reboot, no hdmi no pc connection work unless you put password( because I used the fingerprint method ), i tried connecting a usb keyboard via otg but nope didnt work, I have usb debugging off also
Do you have a solution how to mirror screen to pc without usb debugging? or how to enable usb debugging via flashing? I remember my galaxy fame"s screen broke so I open the recovery menu clocksworkmod and boom usb debug is on on recovery menu(I installed an apk that enabled me to mirror the screen so I recovered my files), do you know a recovery that works in this model and do the same? and can you plz confirm that if you connect keyboard via otg , you cant input the password?
&thank you in advance )
I'm gonna buy is it a good phone

Screen replacement after water damage?

So... teardown videos on YouTube fooled me and I thought that this phone is water-resistant. I washed it under tap water (multiple times, actually). After the last time, the screen stopped working, but the phone appears to be OK — even the touch clearly works. I've already disassembled the phone and cleaned the connectors with 95% alcohol, but the screen still doesn't work. Is buying a replacement screen and hoping for a cheap repair the smartest thing to do? After all, the motherboard can also be borked.
EDIT: the screen is completely black
BlueOner said:
So... teardown videos on YouTube fooled me and I thought that this phone is water-resistant. I washed it under tap water (multiple times, actually). After the last time, the screen stopped working, but the phone appears to be OK — even the touch clearly works. I've already disassembled the phone and cleaned the connectors with 95% alcohol, but the screen still doesn't work. Is buying a replacement screen and hoping for a cheap repair the smartest thing to do? After all, the motherboard can also be borked.
EDIT: the screen is completely black
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Click to collapse
I've replaced the screen after dropping the phone. Was only a small chip in the bottom corner, didn't look much at all, but the screen was completely dead. I was in a similar dilemma of wanting to be sure it was only the screen before spending about $100 on a screen. I booted into fastboot, then connected to a PC, then done the fastboot devices command, which returned a valid ID, so I knew the phone wasn't completely dead. Also connecting to the PC and booting the phone, the PC recognised the phone was connected, though without being able to unlock the phone I couldn't check anything else. That was enough for me to go ahead and order the screen. Now everything works fine.
Robbo.5000 said:
I've replaced the screen after dropping the phone. Was only a small chip in the bottom corner, didn't look much at all, but the screen was completely dead. I was in a similar dilemma of wanting to be sure it was only the screen before spending about $100 on a screen. I booted into fastboot, then connected to a PC, then done the fastboot devices command, which returned a valid ID, so I knew the phone wasn't completely dead. Also connecting to the PC and booting the phone, the PC recognised the phone was connected, though without being able to unlock the phone I couldn't check anything else. That was enough for me to go ahead and order the screen. Now everything works fine.
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Click to collapse
Thanks for sharing your experience! In my case, the phone clearly isn't dead, but I wonder whether some circuitry on the motherboard that's responsible for making the display work might be fried. Well... if that's the case, I can always sell the replacement screen after testing, but I'm not sure that someone will buy it for a good price.
Also... where did you get your screen from? On AliExpress, they are as cheap as $50, but most of the cheap ones are clearly some fake crap — TFT/IPS LCD, smaller than the original, fingerprint scanner not working... I guess I need to buy something more expensive. Have you noticed any difference between the original screen and your replacement?
BlueOner said:
Thanks for sharing your experience! In my case, the phone clearly isn't dead, but I wonder whether some circuitry on the motherboard that's responsible for making the display work might be fried. Well... if that's the case, I can always sell the replacement screen after testing, but I'm not sure that someone will buy it for a good price.
Also... where did you get your screen from? On AliExpress, they are as cheap as $50, but most of the cheap ones are clearly some fake crap — TFT/IPS LCD, smaller than the original, fingerprint scanner not working... I guess I need to buy something more expensive. Have you noticed any difference between the original screen and your replacement?
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It was 4 months ago I got mine from AliExpress, at that time there wasn't any of these cheaper ones for sale. Looking at these cheaper ones they are TFT, though it's not always obvious in the description.
One seller is selling both TFT and OLED and are clearly labelled in the options. So from this assume that all cheaper ones are TFT.
It is a bit of a minefield. I doubt that any of the sellers have the actual original genuine screens. It took me a couple of days to go through all the listings and determine which one would most likely be good quality.
I eventually went for this one, which was slightly more expensive than most. Now though it appears to have gone up about $15 from when I bought it.
https://a.aliexpress.com/_d7OqLlE
At that time it had the best reviews, which appeared genuine. There were others with a higher review count, which appeared to be just as well reviewed, but reading the reviews you realise they are fake. Many reviews, supposedly from the USA, written in very poor pigeon English.
Also saw some stores with high review count, but then realised that most reviews are for completely different products (a common trick by some Ali sellers, completely change an existing listing so a new product looks like it's got high reviews)
The screen is good quality. It took about 3 weeks to arrive, but it was about 2 weeks after I damaged it before I ordered. So it was around 5 weeks after I last used the phone before installing it. After that time it's hard to judge if it is as good as the original. To look at and use the phone you wouldn't think it was a non original replacement, to me it seems to be as good as the original, without doing a side by side comparison. As far as an oleophobic coating, I couldn't say, it's had a screen protector since installing.
BlueOner said:
I washed it under tap water (multiple times, actually)
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Umm. What? Even with IP rated phones you don't wash it with water. IP rating generally means that its good for accidental drops into water or for use in light rain. Why on earth would you wash it? Yes, I know jerryrig says there's some water ingress protection but it doesn't mean you should wash it with water. It just means you're good for use in light rain at best.
lambstone said:
Umm. What? Even with IP rated phones you don't wash it with water. IP rating generally means that its good for accidental drops into water or for use in light rain. Why on earth would you wash it? Yes, I know jerryrig says there's some water ingress protection but it doesn't mean you should wash it with water. It just means you're good for use in light rain at best.
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Yes, I know. Very stupid. At least y'all can learn from it and avoid making the same mistake.
Robbo.5000 said:
The screen is good quality.
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That's reassuring!
Robbo.5000 said:
it's hard to judge if it is as good as the original. To look at and use the phone you wouldn't think it was a non original replacement, to me it seems to be as good as the original, without doing a side by side comparison.
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Well, I guess that even if it's a bit worse, replacing the screen is better (in my case) than dealing with an older/cheaper phone or throwing a nice sum of money on a phone in similar price range. I will report my experience after replacing the screen, maybe it will help someone. I'm definitely not going to find another guy with 9T (Pro) because of the coronavirus, but comparison with another high-quality AMOLED phone is another way to check the quality.
So... I wanted to order the screen, but when I checked whether the phone still works... it appeared dead. It charges, is visible in USB devices (but no fastboot etc.), the notification LED blinks, but that's all. It worked perfectly some time after the water damage occured, so I guess that the damage progressed. Yes, I didn't clean the phone thoroughly after disassembling it - I thought that the water probably evaporated anyway after using a heat gun, so, as I mentioned earlier, I cleaned only (easily accessible) connectors. Maybe it is something stupid (power button?), but it seems too good to be true. If I don't post another update, just assume that my phone died.
BlueOner said:
So... I wanted to order the screen, but when I checked whether the phone still works... it appeared dead. It charges, is visible in USB devices (but no fastboot etc.), the notification LED blinks, but that's all. It worked perfectly some time after the water damage occured, so I guess that the damage progressed. Yes, I didn't clean the phone thoroughly after disassembling it - I thought that the water probably evaporated anyway after using a heat gun, so, as I mentioned earlier, I cleaned only (easily accessible) connectors. Maybe it is something stupid (power button?), but it seems too good to be true. If I don't post another update, just assume that my phone died.
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Press F in the comments section guys
My k20 pro Disable screen problem
Hi xda developers
After wetting the phone with a hand sanitizer and using the same wetness of the screen, I played the online game and put it in automatic game mode and rested for a while...
After waking up, I noticed that the phone was turned off, which was turned on by holding down the power button, but the screen is off...
Currently, only vibrators and notification lights work for the phone, and the phone is organized by a computer.
Also, the phone is charged and its sound can be heard while connecting it to the charger, and its sound can be heard in the same way to lock the screen.
Does anyone have an idea?
my phone just take s swim in the river yesterday, now its has no display but still on and even the touchscreen is working (i know is working cuz its register sound when i try to touch it everywhere). it have been dead first but then turn back on with everything work normal. but after about half hour, the screen suddnly dead.
after tear it my self i found where the water coming in, its from the 3.5mm jack. other holes have rubber protection but the jack has nothing. they even put water dammage indicator below the 3.5mm module....
i have try few method like clean the board with isoprofil alcohol but no avail. now im waiting my screeen replacement and will try to fixit my self.
IchsanWin32 said:
my phone just take s swim in the river yesterday, now its has no display but still on and even the touchscreen is working (i know is working cuz its register sound when i try to touch it everywhere). it have been dead first but then turn back on with everything work normal. but after about half hour, the screen suddnly dead.
after tear it my self i found where the water coming in, its from the 3.5mm jack. other holes have rubber protection but the jack has nothing. they even put water dammage indicator below the 3.5mm module....
i have try few method like clean the board with isoprofil alcohol but no avail. now im waiting my screeen replacement and will try to fixit my self.
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Click to collapse
Hello! Had exactly the same issue. Did it work to replace the screen?
My phone got into the sea (well the sea went into it), nothing happened for a while, and then it suddenly went black. Is working (like i can still use it as alarm lol) but the screen is not. Same as BlueOner, i'm afraid is not the screen itself but something in the mother board, so I would love to know if any of you were able to use it after replacing the screen or i will end up with the same issue.
Thanks!
saityro said:
Hello! Had exactly the same issue. Did it work to replace the screen?
My phone got into the sea (well the sea went into it), nothing happened for a while, and then it suddenly went black. Is working (like i can still use it as alarm lol) but the screen is not. Same as BlueOner, i'm afraid is not the screen itself but something in the mother board, so I would love to know if any of you were able to use it after replacing the screen or i will end up with the same issue.
Thanks!
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Click to collapse
It's toast. Don't even bother. The sea salt is hygroscopic, conductive (with moisture), corrosive and -everywhere- now.
It not a question of if it will fail only when.
Tap water is similar but not near as aggressive. The smallest amount of salt (sweat) can change that if it gets inside too. Even so if the device >didn't have it's battery pulled immediately<, then completely turn apart and cleaned with anhydrous isopropyl alcohol it won't fare much better in the long term most likely.
Any water internally can cause massive damage quickly. Or the signs of damage can take months to fully manifest themselves especially if the battery wasn't quickly pulled.
Salt water is fatal because it's residue doesn't easily rinse off as well as what was stated above.
This is why manufacturer warranties refuse to deal with water damage.
It's the gift that keeps giving...
Occasionally you can get lucky if you act fast
My Buds case fell into my coffee cup and immediately crash dived to the bottom like the sub in Das Boot. Cream and sugar too.
I pulled it apart and rinsed it will RO water then with anhydrous isopropyl alcohol in less then 3 minutes. Got as much as the isopropyl out as possible without compressed air and allowed it to dry in a warm sunny spot. Couldn't disconnect the Li battery as it was soldered or spot welded in. After about 2 days of drying it worked and other a year and a half later still is working.
I am still surprised...
Hi. I got water damage. The screen can be turn on but its not responding at all. I can press the power button, the screen lights up, as normal. I just couldn't unlocked it. It wont accept any touch. Also i tried calling from another phone, sound okay, also led notification working.
I havent try the charging port yet.
Anybody have similar experience? Can someone explain my problem? Should i order new screen replacement? Im just afraid its not screen problem.
harithzaim88 said:
Hi. I got water damage. The screen can be turn on but its not responding at all. I can press the power button, the screen lights up, as normal. I just couldn't unlocked it. It wont accept any touch. Also i tried calling from another phone, sound okay, also led notification working.
I havent try the charging port yet.
Anybody have similar experience? Can someone explain my problem? Should i order new screen replacement? Im just afraid its not screen problem.
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Read my previous post.
You need to dry it out completely.

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