[Q] Xperia Z OTA Update Problem - Xperia Z Q&A, Help & Troubleshooting

Strange! Other people are complaining because they still haven't got the update. My Xperia Z (C6602) got the notification for the latest OTA update for 10.3.1.A.0.244 via the update centre app. I downloaded the update and pressed install, and the phone shut down, and installation started, but then it stopped 1 min after installing, the phone rebooted and I got a notification "could not install". What's happening?
My phone is not rooted. OTA update to 10.1.1.A.1.253 worked previously. Any ways to fix this problem?
The internet connection at my current location is not stable enough to use PC Companion or Sony Update Service. It would also take the whole day to download the whole ftf file. (Max download speed is 40 KB/s! ) Can anyone think of any alternative ways please? Thanks in advance.
P.S., I found a similar tread in Xperia J forum (http://forum.xda-developers.com/showthread.php?p=44735001#post44735001), but no solution to the problem.

KS Lin said:
Strange! Other people are complaining because they still haven't got the update. My Xperia Z (C6602) got the notification for the latest OTA update for 10.3.1.A.0.244 via the update centre app. I downloaded the update and pressed install, and the phone shut down, and installation started, but then it stopped 1 min after installing, the phone rebooted and I got a notification "could not install". What's happening?
My phone is not rooted. OTA update to 10.1.1.A.1.253 worked previously. Any ways to fix this problem?
The internet connection at my current location is not stable enough to use PC Companion or Sony Update Service. It would also take the whole day to download the whole ftf file. (Max download speed is 40 MB/s! ) Can anyone think of any alternative ways please? Thanks in advance.
P.S., I found a similar tread in Xperia J forum (http://forum.xda-developers.com/showthread.php?p=44735001#post44735001), but no solution to the problem.
Click to expand...
Click to collapse
I believe the OTA update will fail if any of the stock system apps are missing.
EDIT: See this thread for more info: http://forum.xda-developers.com/showthread.php?t=2403613

deyanimay said:
I believe the OTA update will fail if any of the stock system apps are missing.
EDIT: See this thread for more info: http://forum.xda-developers.com/showthread.php?t=2403613
Click to expand...
Click to collapse
None of the system apps are missing as my phone is not rooted. But, my local Sony Service installed a local font without rooting, that's the only change made. (I don't know how they did that, I just saw them running a .bat file from computer. They said this won't void the warranty.)
Sent from my C6602 using xda app-developers app

I have the same problem,i cannot update via ota.
it's something related to fota kernel(stock recovery),maybe cause i flashed my phone with different firmwares.
Sent from my C6603 using xda premium

gm007 said:
I have the same problem,i cannot update via ota.
it's something related to fota kernel(stock recovery),maybe cause i flashed my phone with different firmwares.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Thanks a lot!
So, are there any ways to fix this stock recovery problem?
Sent from my C6602 using xda app-developers app

KS Lin said:
Thanks a lot!
So, are there any ways to fix this stock recovery problem?
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
I Wish i know
I tried to flash many fota kernel from different older and newer firmwares but same result.
Sent from my C6603 using xda premium

I have the same problem with my xperia sl stock firmware .55
when installation started, then it stopped after 1 min

I have the same problem after flashing with stock rom

so did anyone figure out their problem yet? i came here hoping for a solution... but another dead end.

control freak said:
so did anyone figure out their problem yet? i came here hoping for a solution... but another dead end.
Click to expand...
Click to collapse
Same thing happened with me yesterday! On xperia z1
If any body knows the solution email me
Thanks
[email protected]

morhaf.us said:
Same thing happened with me yesterday! On xperia z1
If any body knows the solution email me
Thanks
[email protected]
Click to expand...
Click to collapse
I downloaded the firmware file & flashed using Flashtool. It works!!!

Related

Sony Xperia T Jelly Bean update rolling out now

I live in Netherlands, there is no update for my xperia t yet.
I use macbook and Sony Bridge for Mac, i also asked to my friend who has also xperia t and use windows, he has also no update in here.
http://www.androidcentral.com/sony-xperia-t-jelly-bean-update-rolling-out-now
I live in the Netherlands to, and I got the update.
Do you have a carrier branded phone?
If so that might be the problem.
Btw, Sony update center on the phone didn't give me an update either.
I just checked pcc and voila, there it was
Did I help? Please press the thanks button
Sent from my Xperia T (LT30P) using XDA premium
erhangulsum said:
I live in Netherlands, there is no update for my xperia t yet.
I use macbook and Sony Bridge for Mac, i also asked to my friend who has also xperia t and use windows, he has also no update in here.
http://www.androidcentral.com/sony-xperia-t-jelly-bean-update-rolling-out-now
Click to expand...
Click to collapse
It depends on the branding of your phone. Give it a few days or weeks and the update will arrive. Right now in The Netherlands Vodafone and KPN/Hi-branded devices haven't received the update yet, I'm not sure about the others. T-Mobile NL Skyfall edition is out.
crazymister said:
I live in the Netherlands to, and I got the update.
Do you have a carrier branded phone?
If so that might be the problem.
Btw, Sony update center on the phone didn't give me an update either.
I just checked pcc and voila, there it was
Did I help? Please press the thanks button
Sent from my Xperia T (LT30P) using XDA premium
Click to expand...
Click to collapse
Ambroos said:
It depends on the branding of your phone. Give it a few days or weeks and the update will arrive. Right now in The Netherlands Vodafone and KPN/Hi-branded devices haven't received the update yet, I'm not sure about the others. T-Mobile NL Skyfall edition is out.
Click to expand...
Click to collapse
i had my phone with tmobile but i flashed Stock Firmware 7.0.A.3.223 on my phone, which is much faster than tmobile version
Well, I'm T-Mobile user to. Just go back then, download my Ftf from the all in one thread. It's blazing fast, and removed all the bloatware myself
Did I help? Please press the thanks button
Sent from my Xperia T (LT30P) using XDA premium
crazymister said:
Well, I'm T-Mobile user to. Just go back then, download my Ftf from the all in one thread. It's blazing fast, and removed all the bloatware myself
Did I help? Please press the thanks button
Sent from my Xperia T (LT30P) using XDA premium
Click to expand...
Click to collapse
i dont want to flash it again, install apps, settings one more time. i used backup but it didnt work good.
i think i cant update with sony bridge for mac, i flashed a stock rom from xda, maybe it doesnt update with sony bridge.
i am not sure
This is what i have now, still no update!
Verstuurd van mijn LT30p met Tapatalk
erhangulsum said:
This is what i have now, still no update!
Verstuurd van mijn LT30p met Tapatalk
Click to expand...
Click to collapse
Are you with Unlocked bootloader? In your signature have this text.
Lock your bootloader before update with PcC or Update Service, when you receive notification for update to 4.1.2 on pc.
Monipeev said:
Are you with Unlocked bootloader? In your signature have this text.
Lock your bootloader before update with PcC or Update Service, when you receive notification for update to 4.1.2 on pc.
Click to expand...
Click to collapse
yes, i have unlocked bootloader. i think this is my problem, thats why i cant update with sony bridge. ?
Yes that is the reason for it indeed. Either use flashtool or lock your bootloader
Did I help? Please press the thanks button
Sent from my Xperia T (LT30P) using XDA premium
Thanks, how can i lock my bootloader again?
Verstuurd van mijn LT30p met Tapatalk
Use the flashtool
montsa007 said:
Use the flashtool
Click to expand...
Click to collapse
i think i cant do it without flashtool is this the easiest way without loosing my apps and settings? i dont want backup and restore them, last time didnt work good and i had to install one by one again...
erhangulsum said:
i think i cant do it without flashtool is this the easiest way without loosing my apps and settings? i dont want backup and restore them, last time didnt work good and i had to install one by one again...
Click to expand...
Click to collapse
Since currently your bootloader is unlocked, you're probably rooted as well so just backup all your apps using TitaniumBackup.
Then re-lock, update via PCC, then unlock again, root again, restore all your apps and data via TitaniumBackup
I actually don't understand why you don't want to just flash the available FTF around, no need to go thru the hassle of re-lock/unlock again.
Rycon33 said:
Since currently your bootloader is unlocked, you're probably rooted as well so just backup all your apps using TitaniumBackup.
Then re-lock, update via PCC, then unlock again, root again, restore all your apps and data via TitaniumBackup
I actually don't understand why you don't want to just flash the available FTF around, no need to go thru the hassle of re-lock/unlock again.
Click to expand...
Click to collapse
i dont have root. i will relock with flashtool tomorrow. and then update via pcc and no more unlocking i am tired of installing roms, root etc with my phones
will i use any data or app if i just relock my phone?
Anyone else still waiting for the update? Getting nothing from PCC here in the UK on an unbranded T
Same here no jelly bean in the UK on none branded T.
o2 UK..
Hi everyone...
I am on o2 in the UK and this arrived today..
Now off to read about the benefits and changes..
Ofiaich
Still nothing on my UK generic XperiaT. Want to get this update asap but don't want to have to start fresh on my phone again as touching very close to my data limit this bill month and I am monitoring it with the android system app which I am sure the stats will be wiped if I flash one of the available FTF files available.
I have flashed jb with flashtool, my friend has same phone and he used as out from sony without root etc. He has still no update from sony. He is also in Netherlands... Its strange that received no update...

Update to 10.A1.434 failed

Hi all I recently tried updating the FW on my xz but when it restarted, it said that it failed to install. I tried to install it twice but failed both times.
The bootloader has not been unlocked. And the phone has been rooted.
Can I update using the pc companion?
Thanks for your help
Sent from my C6603 using xda premium
Yes try pc companion or update service.
Sent from my C6602 using xda premium
Thanks! Only tried the OTA update since I'm not at home.
Will give the pc companion a try later.
Sent from my C6603 using xda premium
Just download an FTF, and flash using flashtool
adamsweeting said:
Just download an FTF, and flash using flashtool
Click to expand...
Click to collapse
Sorry, I'm new to all this android flashing since this is my first Android device (came from ios)
If I download a 434 FTF and flash it, will I lose all my apps and app data?
And can I flash in recovery, or can FTF files only be flashed using flashtool?
Sent from my C6603 using xda premium
davey10101 said:
Sorry, I'm new to all this android flashing since this is my first Android device (came from ios)
If I download a 434 FTF and flash it, will I lose all my apps and app data?
And can I flash in recovery, or can FTF files only be flashed using flashtool?
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
You can't flash FTF files through recovery. Using the flash tool you can keep data and settings or you can wipe them if you wish.
Awesome! Thanks for the swift replies guys. Will give it another try on updating later :thumbup:
Sent from my C6603 using xda premium
Update .434
Hi
I have seen this update on the SOny website but my phone (C6603) will not recognise the update, I have tried PC companion and the web route and no luck. Can anyone advise or help to establish why I have not received the update OTA also?
groove007 said:
Hi
I have seen this update on the SOny website but my phone (C6603) will not recognise the update, I have tried PC companion and the web route and no luck. Can anyone advise or help to establish why I have not received the update OTA also?
Click to expand...
Click to collapse
Probably region specific. I saw a post about it last week regarding 434 being pushed to some devices. But I only got it today. Maybe just wait a few more days!
Sent from my C6603 using xda premium
davey10101 said:
Probably region specific. I saw a post about it last week regarding 434 being pushed to some devices. But I only got it today. Maybe just wait a few more days!
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
it s now global
check update service tool
it works almost of time
if not u can flash Stock ROM (it won't void warranty)

big problem in downloading in my XZ

i am facing a big problem......my XZ can't download any application from play store or chrome....... my firmware was 434.....i changed it to UK unbranded......using the flashtool......but no change .....
i clear the cache of play store and download manager from application.......but withno change
really i am so sad......and i am now downloading the firmware 350.....hope it will be fixed....
i have a query.......does replacing the firmware like formating the C driver in any computer and installing a new windows???......
if not, how can i formatting the XZ and installing official firmware ....or rom?......i am sorry if my words not understood....i am new in Sony Xperia.....
waiting your replies.........
Are you getting something like an error?
wevie said:
Are you getting something like an error?
Click to expand...
Click to collapse
give me error # 923
Did you tried this http://forum.xda-developers.com/showthread.php?t=2227810
Sent from my C6602 using xda premium
gm007 said:
Did you tried this http://forum.xda-developers.com/showthread.php?t=2227810
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
thanks for your reply
but i have just download it ....but it make the same problem......the bar of downloading appear without any progress.....and after 5 mints....it give me error # 923
can any one help me , how can i format the XZ and install stable software????
i am new in dealing with flashtool
i tried searched in the web site and google....but did not reached the proper way to format and install a stable software.........and hope it will fix the download problem in play store
Repair your phone with pcc or sus.
Sent from my C6602 using xda premium
gm007 said:
Repair your phone with pcc or sus.
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
how can i repair my phone???.......i tried to find out any repair in sony pc companion but not find anything.
do you think it will solve the problem and it is better than installing new firmware or rom???

I'm on 10.3.1.A.0.244 and got an Update to the same version, what?

I'm on 10.3.1.A.0.244 and got a firmware update msg from PC Companion. Wasn't that the latest one?
I'm updating right now, what could it be??? It said I won't loose my peronal data, so I guess it's a small one.
PS: My Xperia Z is C6602 HSPA
I'll keep you posted, PC Companion is downloading the update right now ...
[EDIT}
Update complete. While booting it said "Android is updating..."
Same Version 10.3.1.A.0.244 - What the heck???
gtrab said:
I'm on 10.3.1.A.0.244 and got a firmware update msg from PC Companion. Wasn't that the latest one?
I'm updating right now, what could it be??? It said I won't loose my peronal data, so I guess it's a small one.
PS: My Xperia Z is C6602 HSPA
I'll keep you posted, right now PC Companion is downloading the update, 87% so far...
, .
Click to expand...
Click to collapse
Is firmware number same for this new update notification you got ?
Sent from my C6602 using XDA Premium 4 mobile app
ImAnurag said:
Is firmware number same for this new update notification you got ?
Sent from my C6602 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I just updated the OP, yes, same ver number, whats going on??
During first boot it said "please wait, android is updating?"
May be some system apps got updated or you got something alien just kidding
gtrab said:
I just updated the OP, yes, same ver number, whats going on??
During first boot it said "please wait, android is updating?"
Click to expand...
Click to collapse
Sent from my C6602 using XDA Premium 4 mobile app
Usually what happens is, you probably deleted some of the apps that came pre-installed but are not necessary components. When you run an update check, they will notice that some of those pre-installed apps are missing, and will prompt you to do an update. Post-update, you'll find some of those apps installed on your system again. The update you saw was probably anywhere between 5mb - 80mb.
Minor update. It happened in the past .
Sent from my C6603 using XDA Premium 4 mobile app
knmartin said:
Minor update. It happened in the past .
Sent from my C6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
customization update if you've noticed it's only update the customization number and most probably fixed the bugs
I had something similar on an o2 branded handset recently, was to add in the 4G toggle since the UK networks have started using 4G now.
yeah, me too :good:
was this thread really necessary?
I also had this om the same ver as you lol, I ignored it
Sent from my C6603 using xda premium
topdog031382 said:
was this thread really necessary?
Click to expand...
Click to collapse
I am glad the poster started this thread as I also had an update soon after flashing generic firmware over the O2 branded one that came with my phone, and wondered how come.
On the info offered in this thread I went ahead and installed it.
I can confirm this update added the 4g option in mobile networks.
Indeed a minor update in which data and root remain intact (no need to back-up/re-root ).

[Q] notification about 14.4.A.0.108

Ive already updated my phone 2 days after its release through sony pc companion. Ive just received a notification a while ago that i have a new update which is 14.4.A.0.108. Should I update?
I have the same, I try update by OTA but nothing happen, I thing is some kind of mistake.
flash an official kernel ftf of .108 and then again flash your desired kernel...the problem fixes
Me too
Sent from my C6903 using XDA Free mobile app
Elokwentnyemu said:
I have the same, I try update by OTA but nothing happen, I thing is some kind of mistake.
Click to expand...
Click to collapse
You cant update through OTA. Do you mean update through sony pc companion? If you do, what happened?
Thanks for the replies

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