Need Help: network problem - very slow 3g - One (M7) Q&A, Help & Troubleshooting

Everything was working fine I used to reach 12mb on 3g where I live and even more speed on lte 30 - 90mb (another city not where I live).
Now my problem in my city with almost full 3g bars I will not cross 0.35 mb on speed test and the surfing is very slow.
I tried many radios but no change?
Any help is appreciated.
My rom is ARHD 12.2
*I have galaxy note 8.0, I put my sim inside and the speed was great!!

Anyone?
I know it's a strange problem
not anly my phone even we test my friends phones HTC One & Butterfly !!

Power_Getter said:
Everything was working fine I used to reach 12mb on 3g where I live and even more speed on lte 30 - 90mb (another city not where I live).
Now my problem in my city with almost full 3g bars I will not cross 0.35 mb on speed test and the surfing is very slow.
I tried many radios but no change?
Any help is appreciated.
My rom is ARHD 12.2
*I have galaxy note 8.0, I put my sim inside and the speed was great!!
Click to expand...
Click to collapse
3G is a very generic term. Do you mean EVDo or HSDPA or HSDPA+ or GSM or what?
When you do the speed test (use ookla) what does it tell you you are using?

sauprankul said:
3G is a very generic term. Do you mean EVDo or HSDPA or HSDPA+ or GSM or what?
When you do the speed test (use ookla) what does it tell you you are using?
Click to expand...
Click to collapse
Sorry I mean HSDPA+
I'm using ookla and i can see my provider there.
This happen only in my city.

Power_Getter said:
Sorry I mean HSDPA+
I'm using ookla and i can see my provider there.
This happen only in my city.
Click to expand...
Click to collapse
If it only happens in your city, then you should contact your carrier. Maybe your phone is using a different band or something.
But I severely doubt it is the phone's problem if two phones have it and it only happens in your city.

sauprankul said:
If it only happens in your city, then you should contact your carrier. Maybe your phone is using a different band or something.
But I severely doubt it is the phone's problem if two phones have it and it only happens in your city.
Click to expand...
Click to collapse
I was trying to find where is the issue, it was working fine previously and got around 12mb. Now, my note reach this speed but not htc phones, this really confusing me.
I did almost everything even trying many rom's but no change.

Forget to mention I got almost 2mb for upload wil the download not going more than .35 mb !!!

See what frequencies the Note and One respectively are capable of on your carrier.
And it's really on H+, huh?
If so, I got nothing.

sauprankul said:
See what frequencies the Note and One respectively are capable of on your carrier.
And it's really on H+, huh?
If so, I got nothing.
Click to expand...
Click to collapse
Yes both are running same frequencies, I know it's too complicated.
Thanks for your input.
It looks like all htc phones in my area
I will do one thing next, I will go back to 4.1.2

Power_Getter said:
Yes both are running same frequencies, I know it's too complicated.
Thanks for your input.
It looks like all htc phones in my area
I will do one thing next, I will go back to 4.1.2
Click to expand...
Click to collapse
Sorry to bring back this thread, but this issue is really annoying.
I tested more phones from Moto, Asus, and HTC all these phone has this problem except Samsung, LG and iPhone

Related

[Q] king_3D_ROM_V1.6 looks like working on LG thrill

Just installed king rom from following O3D post and it looks like it is working, not yet fully tested though.
http://forum.xda-developers.com/showthread.php?t=1200111
very fast, smooth, no issues making and receiving calls, mounting and un-mounting SD etc
testing wifi and data connections now.
followed sames instructions as stated in king rom
rooted, with cwk recovery from LG thrill thread and loaded king rom and WOW
but being a new bee, need some one experienced to certify this.
thx.
Yup. I don't see any reason Optimus 3D roms wouldn't work seeing as this IS an Optimus 3D. You should be able to run Waterbear too lmao.
gtg465x said:
Yup. I don't see any reason Optimus 3D roms wouldn't work seeing as this IS an Optimus 3D. You should be able to run Waterbear too lmao.
Click to expand...
Click to collapse
What an awesome name for a ROM
Only reason those roms wouldnt function correctly is the radios really.
Why wouldn't the radios work? GSM. Apns may not be be set up optimally in those roms but the radios should work fine I think.
Well the radio's in Europe use different Bands although these phones are technically world phones so I do see your point now that you mention it. Hmm that brings up another idea than, I wonder if the kernel's are the same. Also wonder if the Camera Mod they have over there would work.
malickie said:
Well the radio's in Europe use different Bands although these phones are technically world phones so I do see your point now that you mention it. Hmm that brings up another idea than, I wonder if the kernel's are the same. Also wonder if the Camera Mod they have over there would work.
Click to expand...
Click to collapse
Huh? Most carriers in Europe use the same bands as AT&T. I'm sure the camera mod would work, but in its current form it causes a few bugs. Force closes at the end of video recording sometimes and resolutions below 720p do not work with that mod I think. Maybe I'll attempt to make a similar mod but without the bugginess.
Well according to AT&T themselves.
GSM networks in North and South America operate at frequencies of 850 or 1900 MHz, while most networks in other countries operate at frequencies of 900 or 1800 MHz. AT&T also offers phones that operate on 3G technology at 2100 MHz to roam in Japan and South Korea. AT&T recommends quad band phones/devices for most international travelers. Since these wireless devices operate on all four of the international GSM frequencies, you ensure the broadest international coverage available.
So no not quite the same bands. But again considering our phones are world phones it's kinda a mute point I think.
I have tried King 3d and the the power froyo 1.5 everythign seems to work except I only get 3g speeds. So i bet once the radio is pulled form the thrill we will be in business. I will try some others and let you guys know what I find.
N!ghtgold said:
I have tried King 3d and the the power froyo 1.5 everythign seems to work except I only get 3g speeds. So i bet once the radio is pulled form the thrill we will be in business. I will try some others and let you guys know what I find.
Click to expand...
Click to collapse
Awesome, thanks for the heads up on 3g data speed.
malickie said:
Well according to AT&T themselves.
GSM networks in North and South America operate at frequencies of 850 or 1900 MHz, while most networks in other countries operate at frequencies of 900 or 1800 MHz. AT&T also offers phones that operate on 3G technology at 2100 MHz to roam in Japan and South Korea. AT&T recommends quad band phones/devices for most international travelers. Since these wireless devices operate on all four of the international GSM frequencies, you ensure the broadest international coverage available.
So no not quite the same bands. But again considering our phones are world phones it's kinda a mute point I think.
Click to expand...
Click to collapse
Yes but pretty much all modern GSM phones are quad band and support those same four frequencies. Just look up the specs for some European Android phones. Most support 850 and 1900 except for the few AWS carrier phones.
N!ghtgold said:
I have tried King 3d and the the power froyo 1.5 everythign seems to work except I only get 3g speeds. So i bet once the radio is pulled form the thrill we will be in business. I will try some others and let you guys know what I find.
Click to expand...
Click to collapse
If this is true then Mods should merge the Thrill and O3D forums.
N!ghtgold said:
I have tried King 3d and the the power froyo 1.5 everythign seems to work except I only get 3g speeds. So i bet once the radio is pulled form the thrill we will be in business. I will try some others and let you guys know what I find.
Click to expand...
Click to collapse
What apn setup?
Sent from my SAMSUNG-SGH-I997 using XDA App
Also a few issues with Facebook, Can't Login, Market No Connection (Retry), and yes I am on wi-fi so not sure if that's the issue or not but I have another android device sitting here that has no issues with the market or facebook whatsoever so I know my network isn't down.
Edit: So I turned on Data and kept the device on Wi-Fi and now both seem to function fine. Strange considering I always leave data turned off because I am not on an unlimited data plan.
00mred00 said:
What apn setup?
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
I didnt enter one. It has at&t by default.
---------- Post added at 01:19 PM ---------- Previous post was at 01:12 PM ----------
malickie said:
Also a few issues with Facebook, Can't Login, Market No Connection (Retry), and yes I am on wi-fi so not sure if that's the issue or not but I have another android device sitting here that has no issues with the market or facebook whatsoever so I know my network isn't down.
Edit: So I turned on Data and kept the device on Wi-Fi and now both seem to function fine. Strange considering I always leave data turned off because I am not on an unlimited data plan.
Click to expand...
Click to collapse
Not sure why they arent working for you. I havent had a problem with the market on either of these roms or facebook. Im on att network though. also Clockwork recovery works and can flash roms OOHH Yeah buddy!!
Edit: Sweet once the radio is pulled and Gingerbread comes we will be set
malickie said:
I am not on an unlimited data plan.
Click to expand...
Click to collapse
let me know if you want to fix that
00mred00 said:
let me know if you want to fix that
Click to expand...
Click to collapse
I'd love to, just lack money that's why I picked the cheapest Data plan when I signed up with AT&T.
00mred00 said:
let me know if you want to fix that
Click to expand...
Click to collapse
wait is there a legit way to get unlimited data on at&t even though i am not granfathered in!!!
Trekfan422991 said:
wait is there a legit way to get unlimited data on at&t even though i am not granfathered in!!!
Click to expand...
Click to collapse
There is some way to use an Original iPhone to do it as well as some sort of smart phone way from what I have read. Other than that no idea how it works.
malickie said:
There is some way to use an Original iPhone to do it as well as some sort of smart phone way from what I have read. Other than that no idea how it works.
Click to expand...
Click to collapse
just pmed you the how to...

[Q] Internet, ICS and LTE

Firstly, when I'm not using wifi my internet seems awefully slow. I try and use it when the signal is on G and about 2 or 3 bars, but it takes forever to load pages. It also takes ages to load the facebook news feed. Any ideas?
I have heard about ICS, but I don't know if my phone is actually running this. How do I find out?
Lastly, what is LTE? What does it stand for? Does it make the phone any better? How do I find out if my note is the LTE version?
Yes, you have only got 2.5G, not a 3G/HSPA signal. Check your phone network settings to ensure your mode is set to AUTO and not GSM only. Check your manual.
As for LTE, google is your best friend.
I have found out that LTE stands for long term evolution, but how do I know if my phone is the LTE version?
ottawayd said:
I have found out that LTE stands for long term evolution, but how do I know if my phone is the LTE version?
Click to expand...
Click to collapse
This what LTE stands for
http://en.m.wikipedia.org/wiki/4G
Since you don't know what LTE is, I would assume you don't have it at your locale, i.e. there is no point knowing whether your Note supports it or not, am I right?
Sent from my GT-N7000 using xda premium
You've used 'i.e.' where you should have actually used 'therefore.' Let's not try and be clever. All I wanted to know was if my phone was the LTE version. It is quite a simple question.
Maybe there is no point in me knowing, but I am just interested. Your comment was of no use.
ottawayd said:
I have found out that LTE stands for long term evolution, but how do I know if my phone is the LTE version?
Click to expand...
Click to collapse
The LTE version is the I717 model, not the N7000, which is the international HSPA version.
Did you get your connectivity speed back up to 3G?
Hi Joe
So are there any I717 models issued in the UK or is it mainly for other countries?
Well I have done, yes, but even with H signal (which I think is 3G?) my internet is still very slow on some websites. Just for example, it took a good 5 minutes to try and load the xda forums yesterday.
With wifi on everything is super fast and after doing a speed test I think it achieved 9mbps, but with 3G it only managed 1mbps.
Just another point. I used to use my iPhone as a hotspot and the speed of the internet on my laptop was really fast, I think it was running at around 5mbps.
This just seems a bit strange. It's almost as if something isn't working properly.
Bump.
ottawayd said:
Hi Joe
So are there any I717 models issued in the UK or is it mainly for other countries?
Well I have done, yes, but even with H signal (which I think is 3G?) my internet is still very slow on some websites. Just for example, it took a good 5 minutes to try and load the xda forums yesterday.
With wifi on everything is super fast and after doing a speed test I think it achieved 9mbps, but with 3G it only managed 1mbps.
Just another point. I used to use my iPhone as a hotspot and the speed of the internet on my laptop was really fast, I think it was running at around 5mbps.
This just seems a bit strange. It's almost as if something isn't working properly.
Click to expand...
Click to collapse
Can you create a hotspot with the Note & check the browsing speed?

[Q] DC-HSDPA

I've been using a Galaxy S3 LTE version on 3 in the UK for the last 6-10 months. I've recently bought a HTC One 2nd hand, which came with an O2 stock ROM.
I remember when I checked initially, in 'Network mode' there were 4 options, the last one of which mentioned LTE. I did a speed test and got somewhere in the region of 10 or 11mbps.
I've now flashed two different custom ROM's and neither had those 4 options, just 2, neither mentioning LTE or 4G.
Now, I know 3 doesn't have LTE yet, but they do have DC-HSDPA, which is usually available on phones that are LTE capable.
I've just done a speed test on the HTC One and then my S3 LTE, the One score 7 mbps, the S3 10 mbps.
So, any ideas how I can get the LTE option back?
AndyCr15 said:
I've been using a Galaxy S3 LTE version on 3 in the UK for the last 6-10 months. I've recently bought a HTC One 2nd hand, which came with an O2 stock ROM.
I remember when I checked initially, in 'Network mode' there were 4 options, the last one of which mentioned LTE. I did a speed test and got somewhere in the region of 10 or 11mbps.
I've now flashed two different custom ROM's and neither had those 4 options, just 2, neither mentioning LTE or 4G.
Now, I know 3 doesn't have LTE yet, but they do have DC-HSDPA, which is usually available on phones that are LTE capable.
I've just done a speed test on the HTC One and then my S3 LTE, the One score 7 mbps, the S3 10 mbps.
So, any ideas how I can get the LTE option back?
Click to expand...
Click to collapse
Since you know the speed that you are getting now, have you tried flashing your M7 back to a stock rom (there are plenty of links available for you to do this) and seen what speed you get with that? If the speed is the same on a stock ROM, then you know it's not a ROM issue.
I have found a RUU that will take it back to stock, which I was thinking to try, but then as I say, I know I could get 10mbps already, is there really anything to gain doing this?
I may anyway. If I can get DC back, I would stick with that ROM and root probably.
Any links for the O2 stock ROM though? That's what I know had it.
From the ARHD Thread:
Quote:
Originally Posted by wb9999
3 ways I knew:
1. I use an app called Network Signal Info, which shows which variant of 3G I am using (UMTS, HSDPA, HSDPA+ and DC-HSDPA). I can see that on EE I don't get DC-HSDPA where I am.
2. I was getting download speeds on 3 of 12-15 mbps.
3. The phone is advertised as having DC-HSDPA.
All One models sold in the UK are 4G. The difference appears to be that some have the 4G option disabled by the operator, but I guess this can be changed easily by a sim update by the operator.
Sorry to be a pain, but one thing I realise is H+ can give you speeds up over 10mbps, surely that's not proof that you're getting DC-HSDPA? Can you remember what Network Signal Info said in the connection type?
I was getting 15mbps on speedtests with 3 (without 4G/LTE option in settings). It's unlikely to get 15mbps on just H+, because the theoretical maximum is 21mbps (EE on H+ only gets 2mbps on a speedtest). I can't remember what Network Signal Info said the network type was, but the speed next to it said 42mbps - which is DC-HSDPA.
What speeds do you get on a speedtest?
Edit: Just seen that you say you get 10 or 11. I don't think you will get higher than that in London on DC-HSDPA. In a city centre I was getting 8-10, and 15 away from the city.
I'm just back from work, where I scored a 11mbps whilst I only had an H connection, so I was thinking maybe I am getting DC... then I've read this -
wb9999 said:
I can't remember what Network Signal Info said the network type was, but the speed next to it said 42mbps - which is DC-HSDPA.
Click to expand...
Click to collapse
It definitely doesn't say 42mbps as my max in the app. If it switches to H+ it jumps to 21 max, but I've not seen 42 while I'm on the custom ROM.
wb9999 said:
Edit: Just seen that you say you get 10 or 11. I don't think you will get higher than that in London on DC-HSDPA. In a city centre I was getting 8-10, and 15 away from the city.
Click to expand...
Click to collapse
10 or 11 is (was) on a DC enabled phone, with the LTE option. On a custom ROM I hadn't gotten above 7, until I got the 11 at work. I'm rather confused though if you say the app knows when you have DC. I think I need to do a bit more testing on my S3 LTE...
**EDIT** Interestingly, on my S3 it says 'HSPA (14.4Mbit/s)', so it doesn't mention DC, but has doubled up the maximum speed. HSPA+ still shows as a maximum of 21Mbit/s though.
Also, the S3 does list LTE in the 'Network mode' options.
AndyCr15 said:
I have found a RUU that will take it back to stock, which I was thinking to try, but then as I say, I know I could get 10mbps already, is there really anything to gain doing this?
I may anyway. If I can get DC back, I would stick with that ROM and root probably.
Any links for the O2 stock ROM though? That's what I know had it.
Click to expand...
Click to collapse
I can't imagine it being specific to O2 (given O2 doesn't have LTE). Just flash any stock ROM.
So using the O2 stock Nandroid I got from this thread I have the LTE option back, although only 3 options in all, I recall there were 4 on the original ROM I had.
I just clocked a 12 Mbit/s download, which I think is the fastest I've seen from home. Check that, second run and I've just got 17.28 Mbps!!! That's FAR better than I've ever had before!
Network Signal Info still only says either HSDPA at 7.2 or H+ at 21.6 though
Now I just need to figure how I can apply the 1.29.206.11 OTA. I think I need to go back to stock recovery to apply it, then I hope I can come back to CWM and then root...
AndyCr15 said:
So using the O2 stock Nandroid I got from this thread I have the LTE option back, although only 3 options in all, I recall there were 4 on the original ROM I had.
I just clocked a 12 Mbit/s download, which I think is the fastest I've seen from home. Check that, second run and I've just got 17.28 Mbps!!! That's FAR better than I've ever had before!
Network Signal Info still only says either HSDPA at 7.2 or H+ at 21.6 though
Now I just need to figure how I can apply the 1.29.206.11 OTA. I think I need to go back to stock recovery to apply it, then I hope I can come back to CWM and then root...
Click to expand...
Click to collapse
So do any of the ROMs currently available support DC-HSPDA? I am on t-mobile and noticed that i was getting H+ but no DC-HSPDA speeds when using any rom other than stock

[Q] Slow 4G/ lte since wifi calling.

Hello,
I tried to search the threads, but i did nit find the information i was looking for, if i did miss this somewhere please point me toward the correct thread and excuse me for this thread.
I was on AOSIP and untill the latest update i was golden, but since the latest update my 4g data transfer speeds are terrible, i litterally see the pictures build as i was the case on old dial-up connections.
I formatted the phone and cleanflashed chroma because i used that before with no problems, but also there is have the slow 4g speeds. i tried resetting my apn settings but to no avail.
I'm on the dutch t-mobile network and thought that the problem is because of the wifi calling.
All data on 4g is slow Streaming music, video, webbrowsing....... the lot.
am i the only one and do i need to RMA my phone or is it somethin known and can somebody help me fix this.
thanks in advance
pauwie said:
Hello,
I tried to search the threads, but i did nit find the information i was looking for, if i did miss this somewhere please point me toward the correct thread and excuse me for this thread.
I was on AOSIP and untill the latest update i was golden, but since the latest update my 4g data transfer speeds are terrible, i litterally see the pictures build as i was the case on old dial-up connections.
I formatted the phone and cleanflashed chroma because i used that before with no problems, but also there is have the slow 4g speeds. i tried resetting my apn settings but to no avail.
I'm on the dutch t-mobile network and thought that the problem is because of the wifi calling.
All data on 4g is slow Streaming music, video, webbrowsing....... the lot.
am i the only one and do i need to RMA my phone or is it somethin known and can somebody help me fix this.
thanks in advance
Click to expand...
Click to collapse
sounds like the issue is with your local provider, not your actual phone. if your local network has many people on it, it will reduce speeds. the more people, the slower speeds will be.
simms22 said:
sounds like the issue is with your local provider, not your actual phone. if your local network has many people on it, it will reduce speeds. the more people, the slower speeds will be.
Click to expand...
Click to collapse
thank you for your quick reply, but i ned to add, i tested it next to someone on the same network at the same locations, and for a few days it is only my phone that is extremely slow.
pauwie said:
thank you for your quick reply, but i ned to add, i tested it next to someone on the same network at the same locations, and for a few days it is only my phone that is extremely slow.
Click to expand...
Click to collapse
then check your apn. you can be using an older apn, or it might not bd properly entered. that can cause reduced speeds as well.
simms22 said:
then check your apn. you can be using an older apn, or it might not bd properly entered. that can cause reduced speeds as well.
Click to expand...
Click to collapse
tried that too...no dice
pauwie said:
tried that too...no dice
Click to expand...
Click to collapse
have you googled to check if there are any alternative apn setting for your carrier that you can use? i use tmobile in the states, and they have 4 different apns that i can use. in 3 of them, i get slower speeds, on thd one that i use, i get faster speeds.
simms22 said:
have you googled to check if there are any alternative apn setting for your carrier that you can use? i use tmobile in the states, and they have 4 different apns that i can use. in 3 of them, i get slower speeds, on thd one that i use, i get faster speeds.
Click to expand...
Click to collapse
'will try that one, received new apn settings from customer service today, but trying another cant hurt
pauwie said:
'will try that one, received new apn settings from customer service today, but trying another cant hurt
Click to expand...
Click to collapse
nope, cant hurt. ive been using what already on the phone, but i found another apn with google, and it gives me faster speeds, so ive been using that one lately.
simms22 said:
nope, cant hurt. ive been using what already on the phone, but i found another apn with google, and it gives me faster speeds, so ive been using that one lately.
Click to expand...
Click to collapse
Which one do you use? Fast.T-Mobile?
Sent from my Nexus 6 using Tapatalk
Mine slow in Houston on Verizon. Don't know if throttled but shouldn't be. APN #s on Google different from what on stock Nexus 6.
Well since the release of 5.1.1, band 12 has been opened up on T-Mobile. Chances are that you are on it now instead of the typical band 4.band 12 is slower but way more reliable and gets through buildings better than 4.
For instance, on 4 I was able to easily get up to 60mbps, but on band 12 I can't break 20. So I would say it's the carrier instead of your device.
graydiggy said:
Well since the release of 5.1.1, band 12 has been opened up on T-Mobile. Chances are that you are on it now instead of the typical band 4.band 12 is slower but way more reliable and gets through buildings better than 4.
For instance, on 4 I was able to easily get up to 60mbps, but on band 12 I can't break 20. So I would say it's the carrier instead of your device.
Click to expand...
Click to collapse
simms22 said:
nope, cant hurt. ive been using what already on the phone, but i found another apn with google, and it gives me faster speeds, so ive been using that one lately.
Click to expand...
Click to collapse
thanks for all the tips guys, but no succes, there are no other apn's and if it is related to the 12 band in stead of the 4, the probably don't support that here in the Netherlands yet.
will try to find an older build and hope it is fixed then.
Thank you all for the replies, it was an error at t-mobile they accidentally stopped my 4G subscription, what are the odds it falls together with me flashing a rom.
prdog1 said:
Mine slow in Houston on Verizon. Don't know if throttled but shouldn't be. APN #s on Google different from what on stock Nexus 6.
Click to expand...
Click to collapse
I'm starting to find Houston is just saturated. My Verizon and T-Mobile have been much slower than in years past. Time to move to Sprint. No one is on there hahahah
Sent from my Nexus 6 using Tapatalk
I've been noticing slower than usual LTE speeds lately on my Nexus 6. I'd normally get 45+ Mbps but Speedtest app has been showing 15. What fixed it for me was going into the APN settings and changing the APN protocol to include IPv4. For me, without IPv4 would give Spotify issues. I recently flashed the System image which probably changed it back to IPv6 only (which is the default for some reason). As soon as I did this my speed went back up from 15 to 45. Switching the protocol between IPv4 and IPv6 was consistently affecting my LTE speed. Setting it to IPv4/IPv6 works as well.

Did anyone get LTE to work with T-Mobile so far?

Hello. I've just talked with T-Mobile over one hour trying to make the phone connect to LTE. I've read multiple threads and things about it with very disheartening mixed results. I'm about to pack it and unfortunately send it back to them unless some knight in shining armor can really show me what is going wrong here.
I've tested in multiple ways the speed, the symbol doesn't switch from 4G and the speed barely reaches 10 mb.
Any luck?
perezdi said:
Hello. I've just talked with T-Mobile over one hour trying to make the phone connect to LTE. I've read multiple threads and things about it with very disheartening mixed results. I'm about to pack it and unfortunately send it back to them unless some knight in shining armor can really show me what is going wrong here.
I've tested in multiple ways the speed, the symbol doesn't switch from 4G and the speed barely reaches 10 mb.
Any luck?
Click to expand...
Click to collapse
I just tested both Nexus 5 that we have in the house and although they seem to connect to LTE, they also have low speed, so I suppose it is a network problem from the company. Let me know in case anyone has anything about it being a consistent problem on the OnePlus 3T though. Thanks.
perezdi said:
I just tested both Nexus 5 that we have in the house and although they seem to connect to LTE, they also have low speed, so I suppose it is a network problem from the company. Let me know in case anyone has anything about it being a consistent problem on the OnePlus 3T though. Thanks.
Click to expand...
Click to collapse
You probably got the wrong version. Everybody who can't get LTE eventually figures out they got the Chinese or European version NOT the united States version.
perezdi said:
Hello. I've just talked with T-Mobile over one hour trying to make the phone connect to LTE. I've read multiple threads and things about it with very disheartening mixed results. I'm about to pack it and unfortunately send it back to them unless some knight in shining armor can really show me what is going wrong here.
I've tested in multiple ways the speed, the symbol doesn't switch from 4G and the speed barely reaches 10 mb.
Any luck?
Click to expand...
Click to collapse
Yes u def got the wrong model I have the 3 and the 3T running TMobile I have LTE and Volte send it back and get the North American version
perezdi said:
Hello. I've just talked with T-Mobile over one hour trying to make the phone connect to LTE. I've read multiple threads and things about it with very disheartening mixed results. I'm about to pack it and unfortunately send it back to them unless some knight in shining armor can really show me what is going wrong here.
I've tested in multiple ways the speed, the symbol doesn't switch from 4G and the speed barely reaches 10 mb.
Any luck?
Click to expand...
Click to collapse
genuine55 said:
Yes u def got the wrong model I have the 3 and the 3T running TMobile I have LTE and Volte send it back and get the North American version
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How can I check if I have the correct version?
954wrecker said:
You probably got the wrong version. Everybody who can't get LTE eventually figures out they got the Chinese or European version NOT the united States version.
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Where can I find the definition for US, EU and Chinese versions?
Settings/about phone/ model. You want it to say A3000. Guessing yours does not
perezdi said:
Where can I find the definition for US, EU and Chinese versions?
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If you didn't order from OnePlus.net directly then you got the wrong version. Hopefully you didn't get Craigslist'd
Wickidmasshole said:
Settings/about phone/ model. You want it to say A3000. Guessing yours does not
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http://imgur.com/a/u3n41
Mmm, I've tested on the other phones again. All of them display LTE, none of them are getting top speeds like they usually do and the model seems to be correct. OnePlus 3T still display as 4G and has the same speed in the same network. Might be a T-Mobile problem.
perezdi said:
http://imgur.com/a/u3n41
Mmm, I've tested on the other phones again. All of them display LTE, none of them are getting top speeds like they usually do and the model seems to be correct.
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T-Mobile always has issues for you or just recently?
Definitely a T-Mobile issue
954wrecker said:
T-Mobile issue in your area. Try AT&T they are much faster in my area also.
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Interesting. I might just do that. I never had this problem before. Thanks.
954wrecker said:
If you didn't order from OnePlus.net directly then you got the wrong version. Hopefully you didn't get Craigslist'd
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I bought it directly from their website.
954wrecker said:
T-Mobile always has issues for you or just recently?
Definitely a T-Mobile issue
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Click to collapse
Yeah, it seems like it. To be honest, I rarely check for LTE connection since I spend most of my days in a big zone with Wi-Fi everywhere. It's usually by train and all and since I don't use Netflix and all it might be a common problem and I never realized (but my old phone very rarely switched from LTE to 4G).
I'll call them about it.
Upgrade to OOS 4.1 see if it helps
Im having speed issues with Tmobile and the op3. My s7e and zuk z2 get 20-40mbps download, the op3 gets less than 1, but 9 mbps upload.
All connected on band 4, something is up...
Update OOS. apparently there were issues with T-Mobile and Carrier aggragation going on early in the phone's life. otherwise I have zero issues. That may solve your problem.
I purchased a midnight black and have been using it for about a week now, I flashed Freedom OS and havent had any LTE issues on T-Mobile
I'm on T-Mobile, model A3000, and mine is displaying the LTE logo and getting great speeds (40mb/s +). Is there anything I can check in my settings that would help you troubleshoot?
I'm with T-Mobile and I have no problems with my OnePlus 3T.
Sent from my ONEPLUS A3000 using XDA-Developers Legacy app
Like others have said, update your OxygenOS first, there have been carrier improvements since the version you're on. My 3T has had zero issues w/ T-Mobile. I get VoLTE and VoWiFi w/ no issues, along with respective LTE speeds.

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