So, this thing drives me crazy...I've tried everything I knew and still nothing solved this problem.
I'm using HTC One. About 10 days ago weird things with touch started to happen. It seems that touch is partly unavailable/unresponsible on touch in one or two small areas. It seems to me like theres an empty place on my touch. Visualy is everything fine. Screen is crystal clear and has no damages or scratches. But I can't slide icons without troubles. Somwhere on 1/4 of screen, touch brakes briefly and I need another try to slide the icon. The same thing happens with status bar on the top of screen - I can slide it until that 1/4 part and it stops there and goes back. If I slide it quick with short move, it works fine, just slide alone over problematic area.
Also, few times I had that problem where screen works things on itself will. Makes pictures, or adds filters on Instagram, or, I don't know, just jumps around for few secons. Then, I lock the screen, then unlock it and usually that calm down the screen.
Also weird thing is that, when I want to send message, I can't reach "send" button in first try. I have to drop down writing sheet, than to touch the letters to put it in writing mode again, and then I can click the "send" button. On the same place where it was previously!
At first, I thought that plastic case or PVC protection is the problem, so I took off the protector from the screen. That solved problem for a bit. Then, I put back screen guard, and problem came back. After I totally rejected screen guard, problem is still here. I've tried to reset phone on factory, but that wasn't helpfull...
I forgot to state that I'm using Android 4.2.2 and this started to happen after that version update. I had no problem before.
So, now I'm here, as I don't know what else to do before I take this beauty to service. I just hope that this happens because of software bugs :crying:
Is there anyone who could help me? Have similar problem or know how to fix this?
In the meantime, I'll just hope that 4.3 will fix it themself... :fingers-crossed:
Sent from my HTC One using xda app-developers app
Anyone?!
Sent from my HTC One using xda app-developers app
I'm desperate, weirdies are here more than ever, everything is jumping around randomly and touch doesn't care for my tries to stop is... Besomes really annoying...
Sent from my HTC One using xda app-developers app
Try to download MultiTouch Vis Test from Play Store...
Then try if touch has problems... Drop me some screens... Anyway there's only one thing to do: assistance.
Sent from my Renovated HTC One using Tapatalk 4 - Beta
So, AlbertoSONIC thank you so much for reply. I'm a girl so not so sure if I did this fine. I have tried to touch problematic area the most, and here are some screenshots...
Sent from my HTC One using xda app-developers app
And I forgot this one...
Sent from my HTC One using xda app-developers app
Here's the thing that seems to be permanent now, it doesn't want to go back to normality...when I want to touch red dot and slide the YouTube song forward, I can't reach it, there's no reaction in that area. But, although I'm touching the red dot, the only thing my touch do is to expand the song title area or opposite of it (English is not my native language, so I don't know to explain better).
This area is the same problematic one that I described in first post...
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gracefully_dead said:
Here's the thing that seems to be permanent now, it doesn't want to go back to normality...when I want to touch red dot and slide the YouTube song forward, I can't reach it, there's no reaction in that area. But, although I'm touching the red dot, the only thing my touch do is to expand the song title area or opposite of it (English is not my native language, so I don't know to explain better).
This area is the same problematic one that I described in first post...
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I'm afraid but ther's no way... In this week i'll send my HTC One to htc because wifi won't turn on and camera is crazy... You have to send it to htc, too... You're phone will be repaired in guarantie, of course. I suggest you to talk with HTC Assistence Service's Chat (Google it). I'm talking right now with HTC..
The main problem with me is that in Montenegro doesnt exist HTC official store, so I bought my phone in the regular cell phone store. I'm pretty sure that I won't get another device neither free of charge service. I'll try to ask for advice in Serbian HTC center...
In any case, thank you for your time Alberto
Sent from my HTC One using xda app-developers app
Hey,
I'm having exactly the same problem with HTC one x.
Few months plassed since your problem. Did you find any solution for this issue?
This is driving me crazy.
I have the same problem with my HTC One here, in Australia.
My mobile was working fine but one afternoon, without any reason, it has started to do weird things. It's not getting better. I checked for virus but nothing.
Maybe the software update? Has anybody tried factory reset?
Related
Ok, so this is my 3rd device now, SIM free UK phone from phones4u,
Just updated to latest software and still suffering from the issue of intermittent back and home buttons not lighting up and also (and most annoying) is the static hiss/interference noise that I get through the earpiece when making calls.
Was really hoping that these would be sorted by the update ......might well be a deal breaker for me now as in the very least it should function properly as a phone. Gutted as have really tried to persevere with the phone but poor call quality is a real issue.
Anyone know why this is there and if there is likely to be any fix for it ?
Sent from my HTC One using xda premium
Just me then ?
Sent from my HTC One using xda premium
What a pain. I'm on my third one too, from phones4u sim free. This one has a couple of dead pixels and small gap, but the unresponsive back button issue is gone... So I'd say give it another shot at an exchange!
Sent from my HTC One using xda app-developers app
What serials do you both have? Ive got mine from P4U Sim Free variant, and i havent had any problems with mine. . . I got it on Launch day had it nearly 4-5 weeks now. My Serial is: FA33NW******
dobknobby said:
What serials do you both have? Ive got mine from P4U Sim Free variant, and i havent had any problems with mine. . . I got it on Launch day had it nearly 4-5 weeks now. My Serial is: FA33NW******
Click to expand...
Click to collapse
Mines fa34kw sim free black handset. Build is fine and the back buttons are not unresponsive, just don't light up as often as they should but that u could live with, it's the noise on calls that's really annoying, I've noticed that it seems to be mainly there when I make the call, not when i receive them
Sent from my HTC One using xda premium
I have a Ghost Armor screen protector and my home and back buttons do bot always respond. Thus is my first android phone so I am not sure if this is normal. Has anyone had the same trouble but have it fixed if they removed the screen protector.
giper54 said:
I have a Ghost Armor screen protector and my home and back buttons do bot always respond. Thus is my first android phone so I am not sure if this is normal. Has anyone had the same trouble but have it fixed if they removed the screen protector.
Click to expand...
Click to collapse
on ebay they do ones that just cover the screen and not buttons thats what i use
Try this,
settings > language & keyboard > htc sense input > advanced > calibration tool
see if that will make the response better.
I had this trouble but the new update fixed the response for me
Sent from my HTC One using xda app-developers app
giper54 said:
I have a Ghost Armor screen protector and my home and back buttons do bot always respond. Thus is my first android phone so I am not sure if this is normal. Has anyone had the same trouble but have it fixed if they removed the screen protector.
Click to expand...
Click to collapse
Are you on latest firmware?
Sent from my HTC One using xda premium
jadaress1 said:
Are you on latest firmware?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
My software number is 1.26.502.10. Is that the most current?
giper54 said:
My software number is 1.26.502.10. Is that the most current?
Click to expand...
Click to collapse
No
Sent from my SAMSUNG-SGH-I747
phositadc said:
No
Sent from my SAMSUNG-SGH-I747
Click to expand...
Click to collapse
I am on ATT and i have checked ATT software hosts and HTCs update but it data my software is current. Amy suggestions to update?
I use trickdroid. Is there a solution?
The home and back button are not good.
Danny Schaukens Service 》》》 http://www.ds-service.be
I'm on the sprint version (not updated yet) and I was having the same issues with response - I'm using a screen protector. It could be just placebo, but when I use power saver or if I turn the vibration on the buttons off, they seem to always work. I've been testing it for the last fifteen minutes without a mispress.
Maybe the rest of you could try it and see as well?
giper54 said:
I am on ATT and i have checked ATT software hosts and HTCs update but it data my software is current. Amy suggestions to update?
Click to expand...
Click to collapse
That's the most current available on AT&T. To get the actual most current you'd have to root and install custom ROM on 1.29....13
Sent from my HTC One
I just put on my otterbox screen protector and now I am having troubles with the capacitive buttons. No issues prior to the screen going on.
I'll have to try out the SPGs, I haven't had a problem with them back with my last cell.
I have a Rogers SIM card. What version is Roges on? If it is higher, will the Rogers SIM card update my software?
I think skin oils are causing a drop in capacitive button response. Wipe the button area clean with a sleeve and it should start working again.
Sent from my HTC One using xda app-developers app
To me it happens mostly with the back button. Drives me crazy in tapatalk. I'm not buying the screen protector as the issue. I had the issue before and after putting one on.
Sent from my HTC One using Tapatalk 2
nhutpham said:
I'm on the sprint version (not updated yet) and I was having the same issues with response - I'm using a screen protector. It could be just placebo, but when I use power saver or if I turn the vibration on the buttons off, they seem to always work. I've been testing it for the last fifteen minutes without a mispress.
Maybe the rest of you could try it and see as well?
Click to expand...
Click to collapse
As soon as I disabled vibration, the back button started working ALL THE TIME for me.
I am on 1.29. 661.5
Thank you for this finding.
If you don't mind I am going to spread the news, worth knowing it.
Sent from my HTC One using xda app-developers app
I've used it like this for quite a bit longer...and while it's a great temporary solution it's not fool proof.
In my experience the buttons need to be "reset" every once in a while...power switch, long press, vibration switched.
But I do think taking off the vibration helps the buttons to not mess up as often. I recommend people to try it for sure.
nhutpham said:
I've used it like this for quite a bit longer...and while it's a great temporary solution it's not fool proof.
In my experience the buttons need to be "reset" every once in a while...power switch, long press, vibration switched.
But I do think taking off the vibration helps the buttons to not mess up as often. I recommend people to try it for sure.
Click to expand...
Click to collapse
I can't believe how responsive the back button is now. Where before only registered every other touch, now it gets them all!
Sent from my HTC One using xda app-developers app
i know this sounds like dead stupid but.. how do you update your htc one's os.. do you have to be rooted?
ria__x said:
i know this sounds like dead stupid but.. how do you update your htc one's os.. do you have to be rooted?
Click to expand...
Click to collapse
Updates are in the settings under "system updates"
Currently the updates for the htc one have pushed to the euros, in the state's we're waiting for the carriers to release it.
Your other alternative would be to root your phone and flash a rom with the update fixes.
Hi everyone, i would like to share a experience i've had with both of my nexus 4 ordered from the google play with you other n4 possessors.
This is not a troubleshooting topic it's just a kind of survey i'm doing.
I've received my nexus 4 in december, and i noticed there was something going on with the display, some horizontal lines stayed on the screen while i was swiping the homescreen or changing image/scrolling webpages. Then after a while i noticed there was a dark horizontal line on the left side of the screen.This line doesn't appear on white images, it can be seen more on grey or dark backgrounds, e.g. put the 4th default wallpaper and scroll all the way to the left and you should be able to see it. Also, this line became more and more marked on the screen depending on the temperature of the battery, e.g. while charging or playing heavy games or flash player. I called google play ordered a replacement and i got it the day after, turn it on, install all my apps, and the line was STILL there, also on the new device.
My question is, am I so unlucky that i've received 2 faulted devices from google or everyone has this problem? can anyone please check?
P.s. put brightness to the maximum when checking.
where is this line appearing i cant understand
Sent from my Nexus 4 using xda premium
dhurk said:
where is this line appearing i cant understand
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
On the left of the screen, horizontal dark line, it can be seen better on a gray or dark image, such as the wallpaper i suggested
The line actually appears when I'm swiping away recent apps..hadn't noticed until now. It could probably be fixed with switching roms though. I'm on JD's perfect android right now. This is my 3rd nexus device, no problems on it, 303k.
Sent from my Nexus 4 using xda app-developers app
justin11141 said:
The line actually appears when I'm swiping away recent apps..hadn't noticed until now. It could probably be fixed with switching roms though. I'm on JD's perfect android right now. This is my 3rd nexus device, no problems on it, 303k.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Thanks for checking justin, can you also check it again when the battery gets warmer? like just play a heavy 3d game or charge the phone. it should be more marked, sometimes i can even see it over my power control widget :crying:
Yeah my line is different I believe, I put the phone to charge and put on grand theft auto. Nothing really appeared.
Sent from my Nexus 4 using xda app-developers app
Anyone else willing to check their displays and help me out?
Are you sure you don't mean vertical line? on the left side.
If so then yes mine has it.
I can't see any line on my display
oh god guys i meant Vertical..meangreenie is right.. sorry everyone, i mean vertical line on the left of the screen!
I've got 2 vertical lines on both sides of the screen (left and right) and they're not that much visible but they're always there. IT just looks as if those sides were a little bit dimmer than the rest of the screen.
I have same problem on my n4,there's grey line on left screen which more visible when the device getting heat..is it possible to disappear by itself after few time?or should i claim my warranty?thx before and sorry for my bad english
Guys I'm having the same issue. Should I claim my warranty? Or any solution to make it disappear? For me this is a very costly phone and I don't wanna take any risks. I can see the line in most apps even in chrome while typing in address bar the window greys out. At that time its perfectly visible. Its jus 1 month old n now I'm **** scared
---------- Post added at 03:29 PM ---------- Previous post was at 02:43 PM ----------
Guys please help
I'm glad I caught this thread. I bought a refurbished Nokia wireless charging plate. I didn't have the good sense to check XDA first, and sure enough the thing has compatibility issues. I thought I'd just leave it on the plate overnight to settle in as some people have suggested, and after about an hour my screen was violently flashing on and off with pronounced vertical lines over the screen (discoloration, not a line of pixels). After a while the lines mostly faded, but I can still see them just as described in this thread when I pull down the notification tray or open any app with a grey background (like the gallery).
I just got an RMA today. I'm wondering whether we've all experienced power issues or if I just didn't notice the lines until I was looking for them.
B00T_Sp0rk said:
I'm glad I caught this thread. I bought a refurbished Nokia wireless charging plate. I didn't have the good sense to check XDA first, and sure enough the thing has compatibility issues. I thought I'd just leave it on the plate overnight to settle in as some people have suggested, and after about an hour my screen was violently flashing on and off with pronounced vertical lines over the screen (discoloration, not a line of pixels). After a while the lines mostly faded, but I can still see them just as described in this thread when I pull down the notification tray or open any app with a grey background (like the gallery).
I just got an RMA today. I'm wondering whether we've all experienced power issues or if I just didn't notice the lines until I was looking for them.
Click to expand...
Click to collapse
Is the replacement normal?? There is no other way to solve this problem ??
Icetruckkiller said:
Is the replacement normal?? There is no other way to solve this problem ??
Click to expand...
Click to collapse
I'm not so sure that this is even a problem that an RMA is going to fix. Like I said, I only noticed it when I was looking for it. Might just be a charactaristic of a batch of panels, more like a light leak than damage.
However, if it is damage there is no way you're fixing it without an RMA. It's clearly not a software level issue.
I thought I was the only one. Mine has it but I barely notice it anymore.
riyoshadqi said:
I have same problem on my n4,there's grey line on left screen which more visible when the device getting heat..is it possible to disappear by itself after few time?or should i claim my warranty?thx before and sorry for my bad english
Click to expand...
Click to collapse
hi... User from my local forum had same problem with You, 1 vertical grey line on left side of screen.. it only appear when screen start getting heat and temporary disappear after long idle.. but he said after 2-3 months that line disappear permanently by it self... maybe it is some kind of glue...?
Been using my nexus 4 for a month and noticed this just a few hours ago. Scared the **** out of me and still am. But just to confirm, this is common on our phone....right?
Sent from my Nexus 4 using xda app-developers app
I also have it on my phone . I noticed that abt a week or two ago. But now it is getting better, not that dark now as it was when phone was quite warm.
Sent from my Nexus 4 using xda app-developers app
I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
Distaplia said:
I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
Click to expand...
Click to collapse
This happens every once in a while for me while using Swype keyboard. I thought it was a Swype issue, but if you're having this then maybe it's the phone. Haven't noticed it anywhere else but haven't tested.
Sent from my C6902 using Tapatalk
I have this problem too... I tested it with "touch test", and confirmed my suspicion...
Sent from my C6903 using xda app-developers app
I've run into something like this when trying to pull up the pie menu. Normally, sliding up onto the screen from below will trigger the pie menu to pop up (similar to the default "google now" trigger gesture). Every once in a while it'll instead register as a number of taps on whatever is already on that area of the screen (thus triggering some untended action or link most of the time). Of course it won't happen when I'm trying to reproduce it or running some kind of test, but when I least expect it, it happens again.
To verify this issue you can also try going to: Settings, About Phone (last entry on the bottom), Diagnostics, Test Device, Touchscreen.
If the recorded line really does skip you should contact your reseller/ Sony.
If it is just an occasional error it might be Software and not Hardware related. I have not had this problem yet, though.
Oh finally so it's not me alone. Great phone but this single problem lets it down. I'm suspecting a lot ppl have it and dont realise. Not everyone uses swype keyb or swype pattern unlock.
My suspicion is the sony screen protector fitted at factory. Tempted to rip it off.
Sent from my C6903 using Tapatalk
Hmm strange my phone's been having fur over a day now. I removed the screen protector that came supplied in the box and found the problem still existed. Now I've got a real cheapy one on and swyping has been real good.
Sent from my C6903 using Tapatalk
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
No problem here, maybe it's related to screen protector?
Ok now
@[email protected] said:
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
Click to expand...
Click to collapse
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
amm009uk said:
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
Click to expand...
Click to collapse
Hi, is your problem fixed? havent tried changing my screen guard.
Nope not really even though I was convinced at first. Problem comes and goes randomly.
My real issue is using Swype and it's driving me mad. As a workaround if I use my thumb it works fine. Must be the amount of surface contact while I swype.
Sent from my C6903 using Tapatalk
I confirmed the problem too
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
router0520 said:
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
Click to expand...
Click to collapse
Can't see the video, how does it look like? is it really a hardware issue? if then my phone is hopeless.
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
shteren said:
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
where to get an insulating case and what it's made of so I can get it to check if that works
brapicoco said:
where to get an insulating case and what it's made of so I can get it to check if that works
Click to expand...
Click to collapse
Any thing feom plastic that will seperate the body from the screen I think, so you can't short them with your fingers
Sent from my C6903 using Tapatalk
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
LahiruRD said:
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
yes it's a batch problem..
brapicoco said:
yes it's a batch problem..
Click to expand...
Click to collapse
So is hardware problem and will never be fixed?
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
This is bad, so the Flagship Device is comming to be a Crap Device.
Wee are here too:
http://forum.xda-developers.com/showthread.php?t=2540950
http://forum.xda-developers.com/showthread.php?t=2564985
So I noticed something today... I had my s6 laying flat on my bed and I went to type a message in Hangouts. The keyboard was almost entirely unresponsive. So I picked up the phone and loaded a different app and the keyboard worked fine. I went back to Hangouts and it was indeed working fine again. I thought maybe it was just a hiccup and didn't give it any more thought. Until a short while later I was laying down again, this time with Chrome loaded. I went to enter a url and again the keyboard was largely unresponsive. I picked up the phone and the keyboard worked again. At this point I got this crazy idea that perhaps the s6 was smart enough to know I was "holding" my phone so I set it back down on my bed and with one hand tried to do a bunch of tasks like loading apps, typing, gestures from the Nova launcher home screen... all of these actions were either very flaky or simply did not respond at all.... until I used my other hand to touch the side of the phone. Presto! The screen was responsive again! Is this some sort of #touchgate??? Is anyone else experiencing this? Can anyone else reproduce it? I'm really at a loss here and I often enjoy being lazy and using my phone with one hand while it sits flat on its own. I've been testing this over and over to make certain I'm not just losing my mind. :/
Im having the same issue... i believe when u hold the phone in ur hand it completes the "circuit" and when ur not its like its not grounded or something.. also having the phone plugged resolved the issue too regardless if its in hand or laid down ...sorry dont know how else to explain it... and having a screen protector and case seemed to make it even worse... i had the same issue with my nexus 7 (2013) and having a screen proctor on it made the screen almost unusable.. i never found a fix to the nexus 7 i just didnt use a screen protector again
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
---------- Post added at 11:27 AM ---------- Previous post was at 11:17 AM ----------
Idk how it could be related but im also using nova launcher and so is my friend that has the exact same issue.. Wonder if that could have something to do with it?
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
mdias917 said:
Idk how it could be related but im also using nova launcher and so is my friend that has the exact same issue.. Wonder if that could have something to do with it?
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
Click to expand...
Click to collapse
Hmm... that's possible I guess. I'll have to test that later tonight. I have a case on mine currently with no issues (Spigen Neo Hybrid Metal) but when I'm at home I normally have it off. But with or without Nova, it's weird that simply touching the side of the phone would make the screen function properly.
I know i thought it was strange as well but sure enough when someone told me about that on my nexus 7 that was the only way to get the screen to work properly was to touch the device while using it or have it plugged in... im not sure if its the same issue but it seems very similar to me on my galaxy s6
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
My neighbor just got the s6 and I just did a quick test on his outdoor glass table... same result and without Nova. The hell is going on???