Sand inside the power button - Xperia Z Q&A, Help & Troubleshooting

So I decided to take my awesome waterproof phone to the beach and I took amazing photos however, there is sand inside the power button! I hear and feel the crunch when I press it, also some inside the volume keys, I've searched online and I can't find any answers...no surprise there but if I was to send my phone off to Sony would they repair my phone as its under warranty? I am afraid they will reject it because its not "Sand proof"
Please help
I am running a custom ROM but if Sony do accept to repair it, it won't be a problem to revert it back to stock.
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It is supposed to be "Dust proof".
But the User guide clearly states "No swimming", "No sand", "No sea water", so...

Damn! So I presume if I were to send the phone to repair they will tell me its not covered under the warrenty?
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Most likely your problem is qualified as misuse, those reparations are not covered by warranty.

Ahhh no! Well this sucks, thank you anyway, I'm going to talk to Sony in the morning, see what they say but I'm sure they'll tell me what you've just told me
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If anyone has any tips or suggestion they would be highly appreciated
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youu5395 said:
If anyone has any tips or suggestion they would be highly appreciated
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Just say u accidentally drop it in the sand at the beach. Maybe they understand

Related

Xperoa z water damaged.

Hello all .. I have a problem with my xperia z. I dropped it in pool and got water damaged and stuff. I put it in rice for 5 days. Now the problem is that the power button isnt functioning well. VOLUME UP key opens Snapshot dialogue box which is supposed to be open ny long press power button. Speakers work but they stop after 5 mimutes then ipress volume up button them they start working again. Can any body tell me what exactli is wrong with my XZ ?? Is is the software or hardware.. I think its hardware. I want some good suggestions on what should i do. Thanks in advance guys.
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Send it for repair. That is the only course of action for water damage if drying the phone out thoroughly hasn't worked.
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But we dont have sony repair support in out country. So you think its a hardware issue right??
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hdrsid said:
But we dont have sony repair support in out country. So you think its a hardware issue right??
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Yes. As I recall from your previous thread about this, you powered the phone up after water got in, so it's highly likely that something is permanently damaged.
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(((
okey (((((((((((((( .... Can sony fix it for me off the warranty if i pay them money ??
hdrsid said:
okey (((((((((((((( .... Can sony fix it for me off the warranty if i pay them money ??
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I doubt you would want to apy at the rates they charge. When I wanted to replace my screen on my arc they gave me a crazy estimate of over a £100. Just turn phone off open all flaps and leave it to dry for a few weeks.
soldiers33 said:
I doubt you would want to apy at the rates they charge. When I wanted to replace my screen on my arc they gave me a crazy estimate of over a £100. Just turn phone off open all flaps and leave it to dry for a few weeks.
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Rightttt .. If they ask me about 80 Dollars for that .. Not a problem for me i can pay .. better than using my Nokia X-2 for weeks .. Anyways .. Thanks alot for helping

Just got my One back from repair.

So I just got my phone back from repair for a broken screen. The repair totaled 189.99. I was however quite surprised that they seemed to replace the entire outer body of the phone. The back was scratched and the speaker bezels had a few nicks in them. All was replaced and my phone now actually has the magical zero gap shiz they talk about. I know its still my phone cause the serial is the same and it came back with ViperRom still on it. Just wanted to share my experience.
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msimindlessmsi2 said:
So I just got my phone back from repair for a broken screen. The repair totaled 189.99. I was however quite surprised that they seemed to replace the entire outer body of the phone. The back was scratched and the speaker bezels had a few nicks in them. All was replaced and my phone now actually has the magical zero gap shiz they talk about. I know its still my phone cause the serial is the same and it came back with ViperRom still on it. Just wanted to share my experience.
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Who did the fix.
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msimindlessmsi2 said:
So I just got my phone back from repair for a broken screen. The repair totaled 189.99. I was however quite surprised that they seemed to replace the entire outer body of the phone. The back was scratched and the speaker bezels had a few nicks in them. All was replaced and my phone now actually has the magical zero gap shiz they talk about. I know its still my phone cause the serial is the same and it came back with ViperRom still on it. Just wanted to share my experience.
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Just wonder if they put a new shell on it because they messed it up taking the old one off? Good deal though, you got your screen fixed and new shell.
Konfuzion said:
Who did the fix.
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Yes, I'd be curious of which facility was it sent to, also?
And may I ask the OP, did you send it from somewhere in the US?
Sent from my (M7WLS) HTC ONE.
I sent my phone to Houston, TX and it came back with scratches on the back and a bad power button. The gap was worsened.
Still my phone, probably a new back though.
theotrman said:
Yes, I'd be curious of which facility was it sent to, also?
And may I ask the OP, did you send it from somewhere in the US?
Sent from my (M7WLS) HTC ONE.
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Konfuzion said:
Who did the fix.
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My device was also shipped to Houston, which was funny because I live in Houston. This is who did the repair www.pcs-cts.com/.
Oh and this is quite interesting http://www.myfoxhouston.com/story/22240202/workers-demands-as-sw-houston-protest
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msimindlessmsi2 said:
My device was also shipped to Houston, which was funny because I live in Houston. This is who did the repair www.pcs-cts.com/.
Oh and this is quite interesting http://www.myfoxhouston.com/story/22240202/workers-demands-as-sw-houston-protest
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Well, now I know who not to use if my phone needs repair. Thanks for the link.
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AaronM7 said:
Well, now I know who not to use if my phone needs repair. Thanks for the link.
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True except that is where HTC had me send it.
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Mist on the mirror of camera

Mornin'! (at least here in PL)
Yesterday when i was in jacuzzi i decided to take some underwater pictures using my Z. Ive heared it isnt designed to be submerged, though of course SONY promotes it as it does. Ok but lets move to a problem. After first picture taken accuracy gone bad, the water was clean but pictures of even close localised things were blurred. I remember someone here on forum showed his underwater pictures and they were great actually. Mine were not worth a penny... After bathing i had swab the water all of my device and then i saw the mist on the interior site of mirror of camera. Now its already gone but had been there for few houres. Camera still works perfect after mist had gone, no problems there, however mist is an evidence of water coming somehow through. All of the indicators are white, so its not where the problem comes from. So my question is are you guys facing with such a thing after bathing, is it normal or is it as i said evidence of malfunction? Next question if i bought my Z from polish network Play does it mean warranty is ensured only by them or i can take it to SONY Center and they can fix up this issue too?
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Some people are def. confused. XZ was never designed as underwater camera. Keep it safe and out of water.
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MinedSafe said:
Some people are def. confused. XZ was never designed as underwater camera. Keep it safe and out of water.
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Actually i said that in my post no need to say it again. Ppl please focus and follow the questions
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It's condensation. Nothing to worry about
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paprkut said:
It's condensation. Nothing to worry about
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I hope so, anyway Im going to take it under warranty to check whether everything is ok. And back to my question: can I take it directly to SONY Center rather than taking it to local network provider who sold me my phone?
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Probably. Along as you have proof of purchase. But if there's nothing wrong theres nothing they are going to find. And probably charge you for wasting their time
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Kondzioz said:
I hope so, anyway Im going to take it under warranty to check whether everything is ok. And back to my question: can I take it directly to SONY Center rather than taking it to local network provider who sold me my phone?
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Please use the search button, this question has been asked many times already and also been answered many times.
Kondzioz said:
Actually i said that in my post no need to say it again. Ppl please focus and follow the questions
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And you Sir use search button next time.
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Xperia z1 frame dent

Hello everybody, i droped my xperia z1 and now two corners have a dent on the aluminium part. Is this easy to replace? Prices? Any help is apreciated. Thanks on advance
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Probably you are the richest guy on XDA to think to replace the aluminum frame. Sorry for my answer, I try to be polite but your question is useless. Is not easy at all and probably nobody will do that, it will cost you more than a new phone. You have to keep the phone like that now. To be sure just go to the store when you brought the phone and ask them. The last chance, if you can't live with the aluminum frame scratched, sell it and buy a new one.
Get a case
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shteren said:
Get a case
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+1
Okok i get it, hope it didnt afect the waterproof function it was a big fall.
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Yep that can be an issue, if some glue broke off or something, be careful
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better send it to sony center for repair... frame dents normally compromises water proofing... repairing it your self will definitely compromise water proofing...

Phone & Water Results?

I`m gonna be blunt, Anyone Shower with there Z1 yet?
If so how did it go? Also Does Steam affect anything compared to water would?
hyelton said:
I`m gonna be blunt, Anyone Shower with there Z1 yet?
If so how did it go? Also Does Steam affect anything compared to water would?
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Showered, swam, snorkeled, taken lots of underwater pictures. Can't really use it for much in the shower though, as the water drops all act as touches on the screen
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hyelton said:
I`m gonna be blunt, Anyone Shower with there Z1 yet?
If so how did it go? Also Does Steam affect anything compared to water would?
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Yes, I showered it, soaped it, shampoo it, took underwater pics, took it underwater
And nothing went wrong
Safely take your phone underwater
If anything goes wrong, I personally replace my Z1 by yours!!
Perfect for a quick porn in the shower
Here is my shoot with Xperia Z1 underwater (Sea water).
Those are my nephew excited to have underwater picture with my phone
There is no damage on my phone, no malfunction, everything is perfect. Camera is not fogged and etc.
I wash it in clear water after using it in sea, and you only need to let it dry about 20minutes to speaker gets dry so i can play music.
You can listen music moment you pull it out of water, but its dimmed because of water.
Took mine in the pool, works perfect no issues. I was super nervous but glad I did. Love this phone.
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I took this one [and a lot more ] last sunday... phone is perfect!
Put mine in a bowl of water first and then in the shower works great no issues what's so ever
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If I Cracked My Screen,And Put on it A Glass Screen Protector,Is It still waterproof?
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enadhamady said:
If I Cracked My Screen,And Put on it A Glass Screen Protector,Is It still waterproof?
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I don't think it could make problem for water resistance
SaeedFazlollahzadeh said:
I don't think it could make problem for water resistance
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So Should I Try?Cause It May a while Till i Fix It..
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enadhamady said:
So Should I Try?Cause It May a while Till i Fix It..
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If the break is just on the screen and it's just on the surface, it's still water proof
For example, using knife instead of pen, cracks your screen but it's still water proof
But if the screen is broken, for example fell from 10th floor, so it's no more water proof
Sorry for my bad English and bad telling
I wish you got my mean
Otherwise, I can tell you in another way
SaeedFazlollahzadeh said:
If the break is just on the screen and it's just on the surface, it's still water proof
For example, using knife instead of pen, cracks your screen but it's still water proof
But if the screen is broken, for example fell from 10th floor, so it's no more water proof
Sorry for my bad English and bad telling
I wish you got my mean
Otherwise, I can tell you in another way
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Thanks For Your Reply Mate,You are Very Polite?,The Crack Is Just Like A line On The screen l and I Cant even feel it if u know What i mean and Btw Some of the touch gone,And I Putted on It a Screen protector,But I Just Needed an advice,Thank You Very Much
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enadhamady said:
Thanks For Your Reply Mate,You are Very Polite?,The Crack Is Just Like A line On The screen l and I Cant even feel it if u know What i mean and Btw Some of the touch gone,And I Putted on It a Screen protector,But I Just Needed an advice,Thank You Very Much
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You're welcome
But could you tell me how did your screen cracked? Your phone dropped down?
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SaeedFazlollahzadeh said:
You're welcome
But could you tell me how did your screen cracked? Your phone dropped down?
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I hit it accidently in a chair here is a pic of it
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enadhamady said:
I hit it accidently in a chair here is a pic of it
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Omg, no prob bro
It will have water proof
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SaeedFazlollahzadeh said:
Omg, no prob bro
It will have water proof
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Thank you very much buddy,you helped me so much,if u want me to help u with anything i can Just ask))))
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enadhamady said:
Thank you very much buddy,you helped me so much,if u want me to help u with anything i can Just ask))))
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Thanks
Have fun
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enadhamady said:
I hit it accidently in a chair here is a pic of it
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I wouldn't risk it with your screen like that tbh...
That's just my opinion though
I wouldn't risk it either. If water enters the phone and it breaks, it won't be covered by the warranty as Sony would blame it on the cracked screen and they would propably be right!

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