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Hey, I'm curious to know if anyone knows where to get replacement parts for the leo. I recently fell down a flight of stair and destroyed everything to do with my leo's outsides. The screen is trashed, and the case it bent. So, I need to replace it all. Any information would be greatly appreciate.
Thanks in advance.
-Caid.
When in doubt, contact HTC (And doubt some more)
It's been a few days since I first started this thread. Lots of views but no replies. So... I wrote HTC about it (on their website) and their response was quite unbelievably stupid.
I mentioned that I live in China, and that I'd like to know how I could have it repaired. I put in the serial number as well. They replied by telling me that my phone was sold in France and that I should go back to France to get it repaired, otherwise I can go to Hong Kong or Taiwan to get it repaired.
I am really curious what kind of person would write such a silly reply. As though plane tickets cost the same as cab rides, and the flight is only a hop and a skip away.
I've written them back and clarified the kind of help I am looking for (An address to send my phone to, and a quote for parts and labour) here's hoping they don't misinterpret it again and send me more bs.
Not much point to my writing this other than to say, if you need to contact HTC with a similar query, assume you're writing to an idiot and be as absolutely clear as you can. You may even want to suggest to them what is common sense, and not assume that they're going to think of the most reasonable method themselves.
-Caid.
444
Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB
wacky.banana said:
Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB
Click to expand...
Click to collapse
Or send it to HTC repair. I heard it will cost like €150 to repair.
Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.
Hi,
where did you get the replacement screen for $80?
Thanks.
knightpants said:
Hi,
where did you get the replacement screen for $80?
Thanks.
Click to expand...
Click to collapse
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee
vuvan said:
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee
Click to expand...
Click to collapse
that is just touchscreen+bracket, not entire LCD. Though you get a free screwdriver with it
vuvan said:
Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.
Click to expand...
Click to collapse
I've had the same problem too a couple of times. Fortunately both times the dot disappeared after pressing the screen gently in various places. What's disturbing, though, is that I've had the phone for a week only and gone to great lengths to ensure it has not been under any physical pressure (or psychological, for that matter ). Have anyone else noticed this; is this a weakness with the phone or have I just been unlucky?
u should take it to htc service !
I've just dropped mine and accidentally closed a door on it, so now mine is full of scratches too.
I'll take it back to the service center in Taiwan when I get back there, though rather annoyingly that won't be until March at the earliest If the HK service center can do it though, I can drop it in there in Feb ... I wonder if their pricing will be the same ...
Hey guys I dropped my HD2 too and the screen cracked. I noticed that there are repair kits at around 80 USD. Anyone has any video or tutorial on how to replace the screen with the repair kit? Or has anyone self-repaired the screen successfully?
I'll have the chance to either get a new HD2 (and sell the broken one), the Hero or perhaps the Nexus One so I want to see if it is possible to do a cheap fix and get a new toy.
Hello all.
I've been around the forums for awhile (just used the search functions for my previous issues) but seem to have no luck with this one. Well, anyway.. A few days ago I dropped my Vivid from about 2 feet and yeaaah it's absolutely shattered all the way. What are my options? I'm tech saavy so I think I could replace it; however, with the phone being so new I can't seem to find a disassemble tutorial for it. Ive found the screens on a website and on eBay but they seem to say HTC on the top instead of AT&T (because I would reeeeally like to return this and get the skyrocket) so... Does anyone know of a disassembly guide for it? Orrrr... Can I get HTC to repair it?
Also, I found someone local that said he would do it for $120.. But I'd have to pay him upfront since the screen is so pricey.. But that just seems very odd to me since he's working out of his house... Hmm
http://www.repairsuniverse.com/htc-vivid-touch-screen-digitizer-replacement-black.html
http://www.repairsuniverse.com/htc-vivid-touch-screen-digitizer-replacement-white.html
There is for the digitizer glass. dunno where to get a new LCD though.. Sorry dude.
Isn't that all I need though? The phone works fine.. The glass is just shattered
well there ya go.. if the LCD is not damaged that is all you need..
Okay, cool. Do you know of any online tutorial to install it? Im pretty sure I can do it but I don't want to totally screw it up lol
This might help you.. Remember Google is your best friend. http://www.firstpost.com/topic/organization/htc-corporation-htc-sensation-glass-digitizer-replacement-repair-hd-complete-video-5ImE5hUXK8s-37569-5.html
It's not the vivid but should provide some insight.
Yeah, I was googling and youtubing vids but I didn't know which other HTC would be similar design to the vivid, well, besides the raider.
You could get insurance from your phone from AT&T (as long as it's within 30 days of when you bought it). I decided to get insurance for my Vivid, and they didn't even ask to look at my phone. So add the insurance to your plan, then put in a claim a little bit later (prolly not immediately after).
I already tried that route. It's a $199 deductible on the vivid... Which is absolutely ridiculous.
Could pay the deductible but tell them you lost the phone. Yeah the IMEI will be blacklisted but you will have a test device for root and S-OFF. Also you can sell the removable parts from it too or keep them for spare.
This one fell about three feet onto the corner with the search button not even a week after receiving...
Sent from my HTC PH39100 using xda premium
^EXACTLY what mine looks like what are you going to do about it
..I actually found a HTC raider tear down on YouTube; however, the little "void" circle by the battery is a screw so I reaaaally don't want to void my warranty. So, I'll probably just pay the $199
I called for replacement told em it was lost payed 200 wanting to find a Dec. That would be interested hacking that doesn't have the vivid yet but not sure how to go about it..
Sent from my HTC PH39100 using xda premium
htcvividnoob said:
You could get insurance from your phone from AT&T (as long as it's within 30 days of when you bought it). I decided to get insurance for my Vivid, and they didn't even ask to look at my phone. So add the insurance to your plan, then put in a claim a little bit later (prolly not immediately after).
Click to expand...
Click to collapse
I just cracked mine also. Obviously no gorilla glass!! I have insurance and called to get it replaced, the deductible was $199 which is higher than you can buy the phone for. I called back into 611 and raised Hel_ with the AT&T Rep because the insurance company is apparently a third party. Dropped the insurance, it is not worth it and she will send me a new phone for $50 after I stated I would go to Verizon for an Apple! Now I can get the glass replaced and Gazelle will give me $300 for the repaired phone!
Ha! my vivid got ran over by a Thunderbird on Christmas eve...and lived to tell the tail! Lol I was super surprised to see only one lil nick from a rock that made it through the zagg screen gaurd..and the screen now has a unique blue "ghost cloud" in the top left corner of the screen the screen also has a few tiny chips in the bottom left corner and along the sides but u can't see them under the case I have which also saved the phone from being crushed! O and it was laying screen up if that matters at all.
Sent from my HTC PH39100 using xda premium
My 2 Cents
IMHO this may be one instance where thr HTC phones being built with more solid materials actually works against us, the phone being much heavier hits with greater force and possibly is more prone to damage.. I may be wrong but it's my opionion (I always get a decent case to provide at least basic impact protection) I like the Platinum cases sold at BestBuy (good belt clip & protection once you learn the trick of unlatching the case parts)
Best of Luck, sorry this really does not help you after the fact.
Cheers
BR
Chism87 said:
Hello all.
I've been around the forums for awhile (just used the search functions for my previous issues) but seem to have no luck with this one. Well, anyway.. A few days ago I dropped my Vivid from about 2 feet and yeaaah it's absolutely shattered all the way. What are my options? I'm tech saavy so I think I could replace it; however, with the phone being so new I can't seem to find a disassemble tutorial for it. Ive found the screens on a website and on eBay but they seem to say HTC on the top instead of AT&T (because I would reeeeally like to return this and get the skyrocket) so... Does anyone know of a disassembly guide for it? Orrrr... Can I get HTC to repair it?
Also, I found someone local that said he would do it for $120.. But I'd have to pay him upfront since the screen is so pricey.. But that just seems very odd to me since he's working out of his house... Hmm
Click to expand...
Click to collapse
This is one of the sites that sells digitizers & the SLCD
http://www.repairsuniverse.com/htc-vivid-screen-replacements-repair-parts.html
Some other sites sell Digitizers and LCD's for the vivid, but to be quite honestly the process is very simple to fix. The only minus is that you'll spend anywhere between $100 to $120 to get it fixed out of pocket...or pay that $199 deductible and realize that carrier insurance is borked.
Hello
As you can tell I'm a noob so be gentle
My son dropped his sensation xl beats and cracked the screen and now he has a black bleed which I presume means the LCD is also stuffed. Thought I was fine as its insured but surprise surprise I called the ins company and told them what happened and they won't pay out as he is 15. No one mentioned the age when I insured it so that will teach me not to read the small print:crying:
When he first smashed the screen I ordered a digitiser on eBay as was going to change it myself after looking at tutorial but now I see the bleed I think it's a whole LCD job. What do you guys and gals think?
I've looked at screen repairs and its well over £100. The phones still under a year old and has been back to htc twice due to lock button and case issues and they still failed to complete it properly the first time but this obviously a user error so can't even go there.
Any suggestions please?
Ohh crayky!!! To be honest with u mate u basically said what lots of us would suggest u. It's Very nasty what the company said really, would be fuman mate. I think I personally would not bother as u could mess up more while ur trying to replace the LCD part too. If u got money to pay that much money to repair, u could easily save some more pennies and get a second hand on ebay as the praces of our XL getting cheaper when u wana buy them second hand!
Sent from my HTC Sensation XL with Beats Audio X315e using xda app-developers app
adilkral said:
Ohh crayky!!! To be honest with u mate u basically said what lots of us would suggest u. It's Very nasty what the company said really, would be fuman mate. I think I personally would not bother as u could mess up more while ur trying to replace the LCD part too. If u got money to pay that much money to repair, u could easily save some more pennies and get a second hand on ebay as the praces of our XL getting cheaper when u wana buy them second hand!
Sent from my HTC Sensation XL with Beats Audio X315e using xda app-developers app
Click to expand...
Click to collapse
Thanks for reply. The xl's are going for about £150 on eBay so would probably repair. Can you just confirm that if I can see a black bleed its more than just a digitiser/glass?
Does the phone powers up? I'm not technician myself but I think if it does that means black bleed is more then just a digitiser. By the way did they actually gone down to £150!!? That's really crazy cos I actually believe our lovely XL are worth more then that!! Good luck mate.
Sent from my HTC Sensation XL with Beats Audio X315e using xda app-developers app
Itbarbie said:
Hello
As you can tell I'm a noob so be gentle
My son dropped his sensation xl beats and cracked the screen and now he has a black bleed which I presume means the LCD is also stuffed. Thought I was fine as its insured but surprise surprise I called the ins company and told them what happened and they won't pay out as he is 15. No one mentioned the age when I insured it so that will teach me not to read the small print:crying:
When he first smashed the screen I ordered a digitiser on eBay as was going to change it myself after looking at tutorial but now I see the bleed I think it's a whole LCD job. What do you guys and gals think?
I've looked at screen repairs and its well over £100. The phones still under a year old and has been back to htc twice due to lock button and case issues and they still failed to complete it properly the first time but this obviously a user error so can't even go there.
Any suggestions please?
Click to expand...
Click to collapse
Have you checked your house content insurance to see if you are covered for accidental damage?
rlamba said:
Have you checked your house content insurance to see if you are covered for accidental damage?
Click to expand...
Click to collapse
Yep just called them and awaiting a call back but have checked and I do have accidental cover with a £150 excess
Not having much luck but hey ho!
HTC say they cant give me a quote unitl they look at it but I am looking £100 + but it's looking like its worth it as I have over a year apparently to run on warranty. I thought it was 12 months but its 24 months warranty so if they replace the screen :crying: it bring it back under warranty:good:
well ongoing saga the home ins have a £150 excess and they will on repair with a non HTC repairer so this will invalidate the warranty so I will have to book it in to HTC
Itbarbie said:
well ongoing saga the home ins have a £150 excess and they will on repair with a non HTC repairer so this will invalidate the warranty so I will have to book it in to HTC
Click to expand...
Click to collapse
Hello
Just in case it helps another reader I got this fixed for £118 at HTC. I know its a little expensive but at least it wil be back under warranty
hey guys, I have a really quick Q for u. Is it possible to only replace the Digitizer/Glas on the One? They sell em for really cheap and because my screen still works fine after droping it (hell even the Digitizer still works!) I hoped that i can just replace it. The search doesn't show any result when I type in things like Display Digitizer etc. Did anyone attempted this? I saw some people replacing just the Glass on a Galaxy S4 on YouTube but there are only a few really poor videos on YouTube about the HTC One.
chieco said:
hey guys, I have a really quick Q for u. Is it possible to only replace the Digitizer/Glas on the One? They sell em for really cheap and because my screen still works fine after droping it (hell even the Digitizer still works!) I hoped that i can just replace it. The search doesn't show any result when I type in things like Display Digitizer etc. Did anyone attempted this? I saw some people replacing just the Glass on a Galaxy S4 on YouTube but there are only a few really poor videos on YouTube about the HTC One.
Click to expand...
Click to collapse
No, don't bother trying. The digitiser/glass is fused/bonded to the LCD and is very, very difficult to separate, so you'd just be wasting your time. Buy the whole LCD/digitiser assembly, and you'll be good
Sent from my iPod touch using Tapatalk
But I saw People heating up the screen and then tearing them apart with help from guitar picks! I want to a cheap solution to replacing it.
chieco said:
But I saw People heating up the screen and then tearing them apart with help from guitar picks! I want to a cheap solution to replacing it.
Click to expand...
Click to collapse
They're probably torn apart for good.. Try if you wanna, but it isn't recommended. There was an article on the xda portal about this a few weeks ago. You should read that to know about all the risks involved..
Sent from my iPod touch using Tapatalk
chieco said:
But I saw People heating up the screen and then tearing them apart with help from guitar picks! I want to a cheap solution to replacing it.
Click to expand...
Click to collapse
Dude just send it in for repair ... if you try and repair it it's going to cost you a fortune every time you attempt to repair a part you'll destroy 3 others.
T-mobile has a Refurb you can buy for $312 cash
n1234d said:
They're probably torn apart for good.. Try if you wanna, but it isn't recommended. There was an article on the xda portal about this a few weeks ago. You should read that to know about all the risks involved..
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
clsA said:
Dude just send it in for repair ... if you try and repair it it's going to cost you a fortune every time you attempt to repair a part you'll destroy 3 others.
T-mobile has a Refurb you can buy for $312 cash
Click to expand...
Click to collapse
thanks for having faith in me.
chieco said:
thanks for having faith in me.
Click to expand...
Click to collapse
it's not a matter of Faith it's just facts .. have you ever separated a digitizer from glass or an lcd ? it's an 11 on a scale of 10 in difficulty
if you tried it 100 times you would get maybe one working one.
and you have one chance to get it right .. good luck
I went to a cellphone repair center yesterday to get an iPhone's digitizer replaced, and I asked one of the guys who worked there if they fixed HTC One's too, and he said "no those phones are on our blacklist, you try to fix one thing you'll end up breaking something else." I think it's best to no try to open up this device. I know how you feel though, you really want to try to fix it on your own, but I can tell you from experience, some devices aren't meant to come apart, let alone put back together properly.
Hi all.
It seems that my HTC One M8 battery gave up on me. It became swollen causing the screen to pop out. I want to change it asap to prevent any other problems. Any suggestions on trustworthy online sellers for OEM batteries? Preferably shipping from within European Union.
Thanks!!
stathis95194 said:
Hi all.
It seems that my HTC One M8 battery gave up on me. It became swollen causing the screen to pop out. I want to change it asap to prevent any other problems. Any suggestions on trustworthy online sellers for OEM batteries? Preferably shipping from within European Union.
Thanks!!
Click to expand...
Click to collapse
You will save yourself headache and possibly broken phone by contacting
HTC online and arranging for battery replacement. Not easily done yourself.
Cost is competitive with choice of finding part and successfully getting battery removed and replaced.
Last time I did this, they sent me what looked like a new phone instead of the one I mailed in.
Can you guys please tell us how much you payed for the battery replacement?
Cheers
get an OE replacement. the headache to take it apart isnt worth cheaping out over when the generic craps out 6mo in.
hi friends, anyone has tried a m8's battery compatible for m8?
i need a new battery, and i find a 2900mah m8 battery, any suggestion? the price is the same... i have fear for compatibility
thank in advance
(sorry for my bad english)
michaelbsheldon said:
You will save yourself headache and possibly broken phone by contacting
HTC online and arranging for battery replacement. Not easily done yourself.
Cost is competitive with choice of finding part and successfully getting battery removed and replaced.
Last time I did this, they sent me what looked like a new phone instead of the one I mailed in.
Click to expand...
Click to collapse
What was the cost of that service?
Was $100 at that time
I've changed mine. It costed 1 hour and 20 USD.
For a battery changing and improvement, i suggest you to install an m9's battery. You Will have a bit longer lasting one. Itt fits exactly as the original m8's one. Yo Will get half an hour more screen time. The best non oem brand could be Patona. It have great scores from users in photo cameras.
You Can try do It by yourself ,not very difficult. Try search in YouTube about tutorials.
Has anyone actually done this to guarantee it fits properly?