Ok, So i had the htc one, but the moto x i couldnt help but to get. So i returned my device and got the moto x today in store. Phone was activated and i was on my way. Everything seemed to work fine, data, calls etc. Now i go and power down my device as i do if im at work, when i power it back up, it goes to the hands free activation screen, and then errors. But the device is already activated and works fine. Now i am not in a 4g area, 3g only and was told that if your in a 3g area you need to put the device under mobile networks in cdma mode only. Well if i power down the device and reboot it will go through hands free activation screen everytime. I called sprint store where i purchased device, and he said he powerd down three active moto x devices, rebooted and each came back to the hands free activation screen as mine did. He said he has never seen this happen to any android device on sprint. But planned on emailing someone within the company to get answers. So my question is, have any moto x user on sprint expierenced this?
Did you call tech support from a different phone? I wouldn't wait on the guy at the store.
Hello!
I have a coworker with a brand new Moto X GSM Dev Edition. He doesn't have a SIM in it, and intends to use it like an iPod Touch.
If he opens the Google Voice app and opens settings, turns on Do Not Disturb, and hits the back button, the device crashes hard and shows the boot logo.
If he says "Ok Google Now, Listen to Adele" or "Listen to _______", Google Now will open and try to throw it over to Play Music, which closes without playing and sends a "No Results Found" toast.
Once, he said "Ok Google Now, Listen to Fame by David Bowie", and it reset hard and showed the boot logo.
Has anyone seen any of these out-of-the-box bugs? What should I try as a fix?
My guess is weather he admits it to you or not....he's "tinkered" with it and done something he shouldn't have.
Never heard any of those issues before. Unless not having a sim has something to do with it....which I doubt.
Sent from my Moto X cellular telephone...
kj2112 said:
My guess is weather he admits it to you or not....he's "tinkered" with it and done something he shouldn't have.
Never heard any of those issues before. Unless not having a sim has something to do with it....which I doubt.
Sent from my Moto X cellular telephone...
Click to expand...
Click to collapse
Interesting thought. However, I watched him open the box and set it up yesterday. I have a VZW Dev Edition, and I haven't experienced these issues either.
Well...again...haven't read about any of that here. So don't have anymore ideas. Sorry.
Sent from my Moto X cellular telephone...
Factory reset and see if that helps
Sent on my Gummy running Lenoto X
I accidentally posted this in the Moto X 2014 forum. Sorry for the duplicate post.
I just purchased a Moto X Developer Edition (Verizon) directly from Motorola, and I'm attempting to unlock the bootloader, but at this point I can't even get an unlock code. I followed the instructions and used fastbook to get the unlock data from the phone. I copied and pasted (several times) to the Moto website, but when I click the "Can my device be unlocked?" button, I get a dialog box that says "your device does not qualify for bootloader unlocking". It's the Dev Edition, so this should not be the case.
The box that the phone came in says XT1060DEV and the phone has Developer Edition stamped on the back. When I look at the About information on the phone, should I seen any indication in there that it's a DE version? The Model Number field just says Moto X.
Has anybody else had this problem?
Thanks.
indygeek said:
I accidentally posted this in the Moto X 2014 forum. Sorry for the duplicate post.
I just purchased a Moto X Developer Edition (Verizon) directly from Motorola, and I'm attempting to unlock the bootloader, but at this point I can't even get an unlock code. I followed the instructions and used fastbook to get the unlock data from the phone. I copied and pasted (several times) to the Moto website, but when I click the "Can my device be unlocked?" button, I get a dialog box that says "your device does not qualify for bootloader unlocking". It's the Dev Edition, so this should not be the case.
The box that the phone came in says XT1060DEV and the phone has Developer Edition stamped on the back. When I look at the About information on the phone, should I seen any indication in there that it's a DE version? The Model Number field just says Moto X.
Has anybody else had this problem?
Thanks.
Click to expand...
Click to collapse
Lots of people had this problem including me. They say it takes a few days for your IMEI to get in the database, but I waited and it still wouldn't give me an unlock code and I had to get tech support involved and had to use the email associated with the account the phone was ordered on. YMMV.
I would call tech support and get the ball rolling on this b/c it took days for them to fix it for me.
Yes, the site has always been glitchy. Just be sure you're entering everything right....and keep trying every once in awhile. Took me a few tries over 10 hours to get my Rogers version to work....and I bought mine off a guy....new in box though, so it was just the site acting up.
I'm going through this hassle right now with a Verizon Developer Edition that I bought from Motorola.
I'm on hold with someone over seas that keeps telling me that they can't and won't help me.
Seems to have affected the September manufactured Verizon developer edition Moto X's (I was livid as i gave my gf a VZW DE on her bday and went through hassle to unlock this before she could play with it).
I called Motorola support and even gave them the URL to fix, note the update in the thread. The user responds very quickly (~4 hr resolution) - https://forums.motorola.com/posts/f2061da875
Phone support appears independently trained and didn't understand the difference between sim unlock and the bootloader unlock..and sadly didn't relay the URL to get it fixed/escalated.
A little help, anyone. I'm having some trouble with Moto X 2nd Generation's NFC. I try to check the box to activate the function, but it just won't work. In stead, a black check mark appears for a few seconds in the box, and after a few seconds, it just goes back to being unmarked. All in all, I can't get my NFC to function. What to do???? P.S.: I've even tried factory resetting it, and still didn't get it to function.
What carrier? Pure edition?
XT1053
My NFC doesn't work either that's why I am still using the last nightly for moto_msm8960dt from September 9th,2014
My phone is a MotoX XT1053 T-Mobile Global Unlocked version
Thanks for any help. I really want to flash the ghost version but can't until this issue getsresolved.
I need to know the do's and don'ts with adding a non-Verizon branded Nexus 6 to the Verizon network. For example, I read that dialing *228 with Verizon will disable some features on the phone.
1. I purchased the Nexus 6 64gb through the Google Playstore and plan to activate it through Verizon. What are the do's and don't of getting the phone operational?
2. What are the do's and don't after getting the phone operational?
3. Screen burning looks to be a concern. Is there any screen break-in procedure to help prevent screen burning?
Are there any threads out there that have all of this information in one place? Similar to the rooting thread found here: http://forum.xda-developers.com/nexus-6/general/how-to-nexus-6-one-beginners-guide-t2948481
Thanks in advance for the help.
I just stuck the sim card in and booted up. Next went to the Verizon site and activated Advanced Calling. Then did the following...
"In order to enable the setting on your phone, head into the dialer and type in *#*#4636#*#*. When you hit that last *, your phone will jump into the hidden settings menu. Choose “Phone info” and then scroll down until you see an option for “TURN ON VOLTE PROVISIONED FLAG.” Tap that and then reboot your phone (I had to reboot twice for some reason to get it to work). Once booted, head into your phone’s regular settings menu, tap on “More” under “Wireless & networks,” then “Cellular networks.” You should now see an option for “Enhanced 4G LTE Mode” and it should be toggled on."
It was already provisioned evidently from activating on Verizon. It'll say TURN OFF if you're already provisioned. While I was in the "Cellular Networks" settings I changed Preferred Network Type from Global to LTE/CDMA. Then unlocked the bootloader,rooted with The Nexus Toolkit(because I'm getting lazy) and then flashed a 5.1 rom. You may (or not) want to leave your bootloader unlocked according to this thread. I don't know ,I haven't read the whole thing and wasn't planning on re-locking anyway.
http://forum.xda-developers.com/nexus-6/general/relock-bootloader-time-updating-to-5-1-t3053497
Tag cause mine arrives tomorrow. Same deal.
I traded for an at&t n6 popped my Verizon Sim in and everythings been smooth, it was already rooted and boot loader unlocked, I've installed twrp. My question is, are there any Roms I shouldn't flash, or are all Roms for the n6 game?
eric082684 said:
I traded for an at&t n6 popped my Verizon Sim in and everythings been smooth, it was already rooted and boot loader unlocked, I've installed twrp. My question is, are there any Roms I shouldn't flash, or are all Roms for the n6 game?
Click to expand...
Click to collapse
They're all good. Only differences are carrier branding.
thex2 said:
I read that dialing *228 with Verizon will disable some features on the phone.
Click to expand...
Click to collapse
*228 is not how you activate a 4G LTE phone on Verizon - that is only for 3G and basic phones.
thex2 said:
1. I purchased the Nexus 6 64gb through the Google Playstore and plan to activate it through Verizon. What are the do's and don't of getting the phone operational?
Click to expand...
Click to collapse
Call Verizon and tell them you are buying a used Moto X for your line and get them to mail you a nano SIM card.
Then when you get the N6, call Verizon tech support and ask that they put your new N6's IMEI on the whitelist - they need to fill out a form to do that. Call back the next day and have them activate the SIM card they sent you in the N6.
If they can great, if not, then wait another day and see if the request to whitelist the IMEI goes through. If not, then you need to get an IMEI of a Verizon branded phone to get the SIM card active on your line.
What phone is on your line now?
Then after you get the N6 active on your line, you need to get HD voice active on the line.
Sweet, also, I had already activated advance calling on my note edge, will I have go back and reactivate it? I just went into the hidden menu and I don't see the "turn on volte
Norwester said:
I just stuck the sim card in and booted up. Next went to the Verizon site and activated Advanced Calling. Then did the following...
"In order to enable the setting on your phone, head into the dialer and type in *#*#4636#*#*. When you hit that last *, your phone will jump into the hidden settings menu. Choose “Phone info” and then scroll down until you see an option for “TURN ON VOLTE PROVISIONED FLAG.” Tap that and then reboot your phone (I had to reboot twice for some reason to get it to work). Once booted, head into your phone’s regular settings menu, tap on “More” under “Wireless & networks,” then “Cellular networks.” You should now see an option for “Enhanced 4G LTE Mode” and it should be toggled on."
It was already provisioned evidently from activating on Verizon. It'll say TURN OFF if you're already provisioned. While I was in the "Cellular Networks" settings I changed Preferred Network Type from Global to LTE/CDMA. Then unlocked the bootloader,rooted with The Nexus Toolkit(because I'm getting lazy) and then flashed a 5.1 rom. You may (or not) want to leave your bootloader unlocked according to this thread. I don't know ,I haven't read the whole thing and wasn't planning on re-locking anyway.
http://forum.xda-developers.com/nexus-6/general/relock-bootloader-time-updating-to-5-1-t3053497
Click to expand...
Click to collapse
Great info man. Thanks for the reply.
JulesJam said:
*228 is not how you activate a 4G LTE phone on Verizon - that is only for 3G and basic phones.
Call Verizon and tell them you are buying a used Moto X for your line and get them to mail you a nano SIM card.
Then when you get the N6, call Verizon tech support and ask that they put your new N6's IMEI on the whitelist - they need to fill out a form to do that. Call back the next day and have them activate the SIM card they sent you in the N6.
If they can great, if not, then wait another day and see if the request to whitelist the IMEI goes through. If not, then you need to get an IMEI of a Verizon branded phone to get the SIM card active on your line.
What phone is on your line now?
Then after you get the N6 active on your line, you need to get HD voice active on the line.
Click to expand...
Click to collapse
Thanks for the reply. Great info here.
I called Verizon yesterday and told them that I needed a nano SIM for my Nexus 6. They over nighted one to me and I'll have it today. Was this a mistake? Do I need to call back and tell them I need one for the Moto X? And if not, does that mean I don't need to request the IMEI whitelist?
My Verizon Galaxy Nexus is the phone that's currently on my line.
I went to the Verizon store handed them my Google phone and they made it work. Maybe I was lucky I don't know.
Sent from my Google N6 on VZ
JulesJam said:
*228 is not how you activate a 4G LTE phone on Verizon - that is only for 3G and basic phones.
Call Verizon and tell them you are buying a used Moto X for your line and get them to mail you a nano SIM card.
Then when you get the N6, call Verizon tech support and ask that they put your new N6's IMEI on the whitelist - they need to fill out a form to do that. Call back the next day and have them activate the SIM card they sent you in the N6.
If they can great, if not, then wait another day and see if the request to whitelist the IMEI goes through. If not, then you need to get an IMEI of a Verizon branded phone to get the SIM card active on your line.
What phone is on your line now?
Then after you get the N6 active on your line, you need to get HD voice active on the line.
Click to expand...
Click to collapse
I didn't call Verizon for anything. Just cut my sim card down from my S4 and inserted it and booted up. Done.
thex2 said:
I called Verizon yesterday and told them that I needed a nano SIM for my Nexus 6. They over nighted one to me and I'll have it today. Was this a mistake? Do I need to call back and tell them I need one for the Moto X?
Click to expand...
Click to collapse
That's fine. But it won't be active when you get it - you will still have to get it activated. You need to request that your N6 IMEI get on the whitelist - ask tech support to fill out the form and submit it.
thex2 said:
My Verizon Galaxy Nexus is the phone that's currently on my line.
Click to expand...
Click to collapse
OK, well that uses a micro SIM card so you can't use it to get the nano SIM activated. But hopefully they can get your N6 IMEI on the whitelist.
---------- Post added at 08:09 PM ---------- Previous post was at 08:08 PM ----------
marsdiamond said:
I didn't call Verizon for anything. Just cut my sim card down from my S4 and inserted it and booted up. Done.
Click to expand...
Click to collapse
Right, but what does it show when you log onto your account? And did you get HD Voice enabled?
marsdiamond said:
I didn't call Verizon for anything. Just cut my sim card down from my S4 and inserted it and booted up. Done.
Click to expand...
Click to collapse
I have a question. So what happens if you would want to sell the S4? (Currently in that situation) will the person that buys it have trouble activating it?
JulesJam said:
Right, but what does it show when you log onto your account? And did you get HD Voice enabled?
Click to expand...
Click to collapse
I'd be curious to know this as well. Is it listed as a "Non VZW Device"? Or does it show as a Nexus 6? I called 2 different CS reps, and they all told me it is no problem to activate a device from Google Play Store. Same response from a corporate Verizon Store. Further more, I asked about the $25/month discount sticking and he says the discount is subject to your contract. Not your device on the plan. As long as your device is not on EDGE, and you're not on contract, you are entitled to the $25 monthly discount.
I purchased a sim cutter, and I'm jsut up in the air whether to get a 64GB from the playstore, or just buy from Verizon.
SkiRacer2144 said:
I asked about the $25/month discount sticking and he says the discount is subject to your contract. Not your device on the plan. As long as your device is not on EDGE, and you're not on contract, you are entitled to the $25 monthly discount.
Click to expand...
Click to collapse
Yes, you are entitled to it, that is not the issue. The issue is that if the system shows a non-Verizon device on the line, the discount hasn't been sticking through to the next billing cycle and people have had to call to get it readded each month. YMMV.
SkiRacer2144 said:
I purchased a sim cutter, and I'm jsut up in the air whether to get a 64GB from the playstore, or just buy from Verizon.
Click to expand...
Click to collapse
That just depends on how important 64GB vs. 32GB is to you.
itzleo94 said:
I have a question. So what happens if you would want to sell the S4? (Currently in that situation) will the person that buys it have trouble activating it?
Click to expand...
Click to collapse
The sim card is tied to your account so you wouldn't want to include it in a sale anyway. The buyer needs to pick up a new card and have it activated.
Thank you!...I just always remember putting in the IMIE on Verizon so I thought the device was tied to the account as well but thank you for the clarification.
thex2 said:
Great info man. Thanks for the reply.
Thanks for the reply. Great info here.
I called Verizon yesterday and told them that I needed a nano SIM for my Nexus 6. They over nighted one to me and I'll have it today. Was this a mistake? Do I need to call back and tell them I need one for the Moto X? And if not, does that mean I don't need to request the IMEI whitelist?
My Verizon Galaxy Nexus is the phone that's currently on my line.
Click to expand...
Click to collapse
Just get some scissors and cut your old sim down to fit. Really easy. You can download a guide to use. Why pay for an extra sim when the one you have will work just fine.
marsdiamond said:
Just get some scissors and cut your old sim down to fit. Really easy. You can download a guide to use. Why pay for an extra sim when the one you have will work just fine.
Click to expand...
Click to collapse
Verizon gives you SIM cards for free and lots of people mess up their SIM cards when they cut them down.
You only have to pay for a SIM card at a VAR.
JulesJam said:
Verizon gives you SIM cards for free and lots of people mess up their SIM cards when they cut them down.
You only have to pay for a SIM card at a VAR.
Click to expand...
Click to collapse
^this. Verizon overnighted the card to me for free. I didn't want to risk cutting the old one and then being without a phone. It's a business phone, so I can't afford to go without it.
JulesJam said:
Right now on ebay there is someone who is selling a Verizon Moto X 2014 and they have a picture of the box with the IMEI on it. You can use that to get your nano SIM card activated.
People really shouldn't post pics of their IMEIs like that, but they do.
Click to expand...
Click to collapse
You do realize u just told someone to do something illegal.