bricked BUILD 920 rebooting - will donate - Windows Phone 8 Q&A, Help & Troubleshooting

I have BUILD phone from Microsoft and it start random rebooting. I then tried to reset it using the hardware reset method. Saw gears for hours, finally decided to power it off and now it just runs battery down rebooting to Nokia logo.. then off... Nokia logo.. then off...
I have Nokia Care Suite and have tried to re-flash it and been successful with only one ROM but it was an ATT one that now has the logo but the rebooting started again.
Questions:
I would like to try to salvage this phone to any ROM that will allow me to have a Windows Phone 8 os again. I don't know which versions to try. I have tried a lot of the rogers, euro, and others and get a message on not supported for device.
I will gladly 'donate' to someone that can help me out with this device. Ultimately, I would like to have something that would give my internet tethering back on my unlimited AT&T plan if possible.
Any help?

bryanb2 said:
I have BUILD phone from Microsoft and it start random rebooting. I then tried to reset it using the hardware reset method. Saw gears for hours, finally decided to power it off and now it just runs battery down rebooting to Nokia logo.. then off... Nokia logo.. then off...
I have Nokia Care Suite and have tried to re-flash it and been successful with only one ROM but it was an ATT one that now has the logo but the rebooting started again.
Questions:
I would like to try to salvage this phone to any ROM that will allow me to have a Windows Phone 8 os again. I don't know which versions to try. I have tried a lot of the rogers, euro, and others and get a message on not supported for device.
I will gladly 'donate' to someone that can help me out with this device. Ultimately, I would like to have something that would give my internet tethering back on my unlimited AT&T plan if possible.
Any help?
Click to expand...
Click to collapse
The only version I can seem to flash to so far is:
(059L848) RM820_059L848_1232.5962.1314.0001_961.vpl (RM-820 NDT AMERICAATT Black)

Since it's an American model, you could try 059R2L5 RM-820 AT&T DEVELOPER DEVICE BLK or 059R4W6 RM-820 GLOBAL BLACK SWAP and see if that fixes your issue.

Recovery failed
When I try both of those, I get:
0xFA001304: Platform ID check fails. Reason(s): The FFU file is not meant for this product. The platform ID of image does not match with platform ID of the device.
I don't think the \\BUILD phone is an american model.

Related

Issues with BLU Win HD W510L

My Win HD stopped working after a botch from the insider app. It goes into a reboot cycle. Whenever I try to ask Microsoft for advice or info on my phone being supported by the recovery tool, they stop responding. BLU tells me it's microsoft's problem. Sometimes they both tell me to contact the seller for help. The seller unfortunately is amazon, and they can't do anything. I need a new method since all three are refusing to help me. Is there any other way I can reflash my device since the recovery tool doesn't support my specific model? I already tried factory reset and that didn't do any good.

Bricked P9 Plus VIE-L09C02

Can someone please help. I'm getting desperate now. I flashed a Nougat build a little while ago but had some issues with Bluetooth and NFC so I flashed back to the original firmware using the dload folder and 3 button method. The installation seemed to go through fine but get's stuck booting at the vodafone logo. It then takes me into eRecovery where it attempts to download latest version over wifi but fails. I don't really know where to go from here because I can't access the internal sd card because the phone won't boot. I can access fastboot but don't really know what to do from there.
stevemacer10 said:
Can someone please help. I'm getting desperate now. I flashed a Nougat build a little while ago but had some issues with Bluetooth and NFC so I flashed back to the original firmware using the dload folder and 3 button method. The installation seemed to go through fine but get's stuck booting at the vodafone logo. It then takes me into eRecovery where it attempts to download latest version over wifi but fails. I don't really know where to go from here because I can't access the internal sd card because the phone won't boot. I can access fastboot but don't really know what to do from there.
Click to expand...
Click to collapse
Stevemacer10 Hello, I hope to be keen to help, because it happened to me the same thing, with two days of stomach ache for it. In wanting to load Android on my Nougat Huawei P9 Plus VIE-C02, with VIE-L09C605B354 and VIE-L29C185B320 I went into semi-brick or brick, or was only in bootloader, the screen with the green man to speak. No avail various ways, including via microSD-Fastboot or ADB to do restart your phone. Then, to my previous experience with a Huawei tablet, I logged on to the 'https://www.dc-unlocker.com/' site, and essend already registered, I bought 15 credits (15 Euros), for the 'option' DC Phoenix Firmware write ', valid for 72 hours, in addition to the program and downloaded the' DC program Phonix v29 '(https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial) following the related tutorial. Obviously procured the original firmware 'VIE-L09C02B133' or even lower versions, you'll have to unpack in a folder of your preference. Unfortunately, despite having used with DC Phoenix the original firmware was always also blocked me. At that point I wanted groped with a firmware that you can find on the same site of the DC-Unlocker (https://files.dc-unlocker.com/user.html?v=files/57694006a60d7) by downloading the firmware 'VIE_AL10B_M00A063_Factory_firmware_China_Nonspecific_Android_6.0_EMUI_4.1 .dgtks', which I loaded with DC-Phoenix on the phone. Rebooting of a minimal mode of andorid, I did not see well either. I went back into bootloader, as well as devone be made the previous steps that I have already described to you, and this time with DC-Phoenix I loaded on the phone firmware L09C02B128 and everything went well. Attention and keep in mind that just as I happened to me, the serial number of your phone is changed, to me has happened in '0123456789ABCDEF' and there was no way to change it, so as, while having the unlocked bootloader can not longer charge the TWRP recovery in order to then have root permissions. Until reading the paragraph '(Optional) Phone numbers REPAIR', I went to that point on the site 'http://hcu-client.com/'. Also here are sadly bought 8 credits (8,00 Euro) in order to work with the program 'HCU-Client v1.0.0.0115', you need to download and unpack, then follow the various instructions, which are not difficult when you have to be walked through the modding, otherwise you do even more damage. Let me know what you did and how it went to the method. I hope also good for you. In summary we want Euro 15 for Phoenix whose duration of operations applies to 72 hours and 8 Euro per HCU-Client, it can only use this for 24 hours.
P.S .: Obviously if you follow my instructions and all these signs you do so at your own risk, esonerandomi from every possible and accidental deterioration of the situation and the damage to your phone. Sorry for my English, whose translation has made Google translator.
---------- Post added at 12:59 AM ---------- Previous post was at 12:33 AM ----------
I wanted to say that the change of the serial number does not work well. The serial number has been changed from what I've shown you above, but was not put one I added that I had from the sales box. I write support and maybe let you know what they tell me. See you soon.
Hi Grlshia,
Thanks for getting back to me. It's such a minefield playing with all these different regional variants. I have though, managed to get it completely fixed. I just gave in and took it into the local Vodafone store and fortunately there happened to be one of the tech experts in there that owned a P9. He took it off me and within about 5 minutes he had completely restored it. He told me he just did a factory reset by holding down vol+ and power. I'm sure I had tried this myself to no avail previously but that's what he said he did.
stevemacer10 said:
Hi Grlshia,
Thanks for getting back to me. It's such a minefield playing with all these different regional variants. I have though, managed to get it completely fixed. I just gave in and took it into the local Vodafone store and fortunately there happened to be one of the tech experts in there that owned a P9. He took it off me and within about 5 minutes he had completely restored it. He told me he just did a factory reset by holding down vol+ and power. I'm sure I had tried this myself to no avail previously but that's what he said he did.
Click to expand...
Click to collapse
Stevemacer10 hello, I'm glad you've solved the problem. Unfortunately I'm still fighting because, for now I can only and even to load its firmware, but if you want to try to load the TWRP recovery for later obtain root permissions, it always fails. From what seems to understand me and certainly due to the fact that the bootloader unlock code now is different from what I have, because as I told you the serial number has changed and if I request a new unlock code, it stops notiziandomi the procedure that there is inconsistency between this number and the IMEI. For now I do not know what to do and how to proceed. I hope that over time can still solve my problem. A good evening to you :good:
i'v been throw it
after updating my p9 plus with a firmware that is not sutable to my area
my phone restarted and ask for an account wich ok but the problem was that the software not working properly and missing a keyboard.
and will not go to recovery mode to try another software.
this sloved by downloading a sutable correct software and unzip it into an SD card folder (i create) called dload, then swich off the device and turn it back on while holding three bottons (power+v up+v down) 10 to 15 sec. and the phone directly read from the SD card and start updating a new firmwarw.
try it.
it success with me , hope it work wth u

VIE-L09 seems to be totally screwed!

Hey,
So i used the SRK tool to try and root my VIE-L09C40 (P9 Plus)
Something seemed to happended during the rooting procedure and when i entered e-recovery it said it had to Download a new version, but couldnt connect to internet via wifi.
Any ways it seemed to work after a while but now i have no keyboard at all, so i cant literally start my phone.
it starts, boots the EMUI 5.0 logo and goes through the information a terms, i click the ok button and thats fine.
Next it tells me to sign in to my wifi, i select my wifi and when i go to type the password all i have is google voice as a keyboard, ive searched and searched but cannot find a way around it, also the frp has tripped on phone so i cannot log in to my google account without a keyboard.
How can i get around this?
do i have to flash parts of firmware?
any help would be great, i sent it away to hauwei and they say warranty void due to software!, can only assume something wrong was flashed?
Waiting for phone to be returned now, please help
I had the exact same issue last night as well. No keyboard and only an option to enter details with voice.
Ended up with an essentially bricked phone. Couldn't find any info on the problem online, so I have to improvise.
I'm starting from scratch after formatting etc. using stock oeminfo, recovery and rolling back to Marshmallow. (fingers crossed ADB will let me, because it was giving me errors before)
Will let you know if I'm successful and the steps I took.
=====================
tolerant said:
Hey,
So i used the SRK tool to try and root my VIE-L09C40 (P9 Plus)
Something seemed to happended during the rooting procedure and when i entered e-recovery it said it had to Download a new version, but couldnt connect to internet via wifi.
Any ways it seemed to work after a while but now i have no keyboard at all, so i cant literally start my phone.
it starts, boots the EMUI 5.0 logo and goes through the information a terms, i click the ok button and thats fine.
Next it tells me to sign in to my wifi, i select my wifi and when i go to type the password all i have is google voice as a keyboard, ive searched and searched but cannot find a way around it, also the frp has tripped on phone so i cannot log in to my google account without a keyboard.
How can i get around this?
do i have to flash parts of firmware?
any help would be great, i sent it away to hauwei and they say warranty void due to software!, can only assume something wrong was flashed?
Waiting for phone to be returned now, please help
Click to expand...
Click to collapse
dmccort said:
I had the exact same issue last night as well. No keyboard and only an option to enter details with voice.
Ended up with an essentially bricked phone. Couldn't find any info on the problem online, so I have to improvise.
I'm starting from scratch after formatting etc. using stock oeminfo, recovery and rolling back to Marshmallow. (fingers crossed ADB will let me, because it was giving me errors before)
Will let you know if I'm successful and the steps I took.
=====================
Click to expand...
Click to collapse
Good luck, i did read that it might be possible to install the base firmware back to it and then update again.
Im sure we are not the only people this has happened to and if you succesfully do this, maybe consider making a full step by step guide so to help others.
Fingers crossed
:good:
Will do my best.. So far it's been a major. I've managed to flash a working stock ROM and boot up. But there are a few things to smooth out. Such as, I have no IMEI number now and the build is C900, also the bootloader is modified.
To get it to boot I had to use DC- Phoenix to flash a factory firmware(Chinese) which I had to pay for. Then I flashed a stock vie-l09c432b181 ROM over the top.
To repair the IMEI I'll have to use HCU, which I'll have to pay for as well. But that's ok. If I can get my original IMEI back, I can use the original unlock code I got earlier this year, otherwise I'll have to get a new one based on a new IMEI.
I can repair the bootloader and region code using twrp etc. so that's not a problem.
I'm actually using the phone to write his reply, so I can at least use it.
Once I have it all 100% working I'll try to put together a full step by step.
Cheers.
Well, I have a working phone. But, it'snot stable. Having trouble with mobile connection, sms, mms, 4g etc not staying connected. So wont be doing any write-ups just yet.
Not until it's stable.
I'm wanting to return it to complete stock now. And that requires trying to find an oeminfo file for C706 (New Zealand).
Will add more as I get there. Sorry.
I had the same problems. All I did is updated the phone with the firmware you want via Twrp . Be warned that it will replace the recovery back to stock. Also clear the cache and etc.
I had a similar issue with SRK tool, bootlooping, won't flash new firmwares, lost all the stock apps and diagnostic tools.
I'm now stuck on a TEST-KEYS build with no NFC or Bluetooth.
My solution was to throw the piece of junk in a drawer, forget about it and I went and bought a Pixel XL instead - a phone that is properly supported and gets updates quickly.
After much messing and a headache I finally got to c432b370
And everything back to normal
tolerant said:
After much messing and a headache I finally got to c432b370
And everything back to normal
Click to expand...
Click to collapse
How did you succeed?
I am stuck on TEST-KEYS but I am not able to flash other roms on it. When I go to recovery, the update process stops after a while
Sent from my VIE-L09 using Tapatalk

Phone bricked, won't turn on. Help please!

Hi. So I decided it was time to move to EMUI 9 and after looking at various posts on here I believe the easiest way was to you EMUI Flasher to flash the ROM (coming from 8.1 rooted).
The phone restarted and went to EMUI installer but after 10% or so I got an error. It asked if I wanted to go to erecovery or reboot the device (I think). As far as I was concerned it was only checked that the ROM was OK and hadn't installed anything so I selected reboot. Now the phone won't come on. I've tried holding the power button for an inordinate period of time but it's not happening.
Is there anything I can do?
EDIT - I've tried a different USB port on my PC and can see something in the device manager now ---- Kedacom USB Device > Android Bootloader Interface ---- which gives me a sliver of hope this can be fixed.
EDIT2 - I could send img files through fastboot all day (phone was recognised even though it wouldn't turn on) but couldn't fix this. Gave DC Phoenix a try but no luck there either. Think I've killed it.
EDIT3 - Just in case anyone ever comes across this. I tried below but nothing would work so I contacted someone on Telegram who said the only option was to open the phone up and short it out. No way I was attempting that so I eventually contacted Huawei UK and told them it had died during an update, never let on that it was MY fault! Anyway, they sent out a prepaid envelope to send to a their repair partner. I won't name them here but they have terrible reviews on Yelp so I was a bit apprehensive. I know the phone arrived with them last Friday as I checked the post tracking but I never heard anything from them. Today out of the blue my phone has come back to me in full working order, repaired under warranty! Considering there was only one thing I was really using root for and it was only a slight convenience, I think I'll just leave it as is.
Are you able to flash anything in fastboot?
Are you able to boot to recovery via fastboot? Disconnect the cable after you give the reboot recovery command in fastboot.
You may be able to flash each component of emui, system, vendor, oeminfo, kernel etc. Seems that it's missing most or all of it.
Bootloader sounds like it's intact.
Btw. The easiest way to update to emui would be to wait for an OTA from Huawei.
Personally I don't see a point, pie is not as efficient as Oreo nor does it have any features to merit an upgrade, in fact you would lose features (4k zooming, functional TWRP)

G900A Galaxy S5 Android 6.0 Odin Update Files - Without Wiping!

Using Odin files to update a Samsung AT&T model will almost always result in a factory reset being performed, and I've also seen the same thing happen when trying to update via OTA zip in Recovery. I'm providing this package for anyone still using the S5, to be able to update software without needing to do a factory reset. I have personally verified that these files will perform the update without wiping any data. These files will update you to the Build/Baseband ending in QD1, Android 6.0.
My zips are compressed extra small for space and bandwidth savings. The default Windows extractor can't handle it, so you'll need a 3rd party tool like 7zip, WinRAR, etc.
Happy flashing!
https://www.androidfilehost.com/?fid=1899786940962576350
Worked great..Thanks! But....
You are theman for this! I have a 900A AT&T and have struggled for days to get it unlocked, upgraded and working without tripping the secure software alert. I started with a 4.X maintenance OS, then rooted, SafeStrapped then pushed this update via ODIN and it worked. Now, the only issue i am having is apps crashing continuously. Started with google play and play services now spreading. I ASSUME this is due to apps not getting updated in the update to 6.X. Correct me if I am wrong. I have updated those via APKs along with others to new versions yet it still happens. Now its also Chrome, File manager etc. Is this maybe a code bug, or am I missing something here? Thanks again
3rdRockfromSun said:
You are theman for this! I have a 900A AT&T and have struggled for days to get it unlocked, upgraded and working without tripping the secure software alert. I started with a 4.X maintenance OS, then rooted, SafeStrapped then pushed this update via ODIN and it worked. Now, the only issue i am having is apps crashing continuously. Started with google play and play services now spreading. I ASSUME this is due to apps not getting updated in the update to 6.X. Correct me if I am wrong. I have updated those via APKs along with others to new versions yet it still happens. Now its also Chrome, File manager etc. Is this maybe a code bug, or am I missing something here? Thanks again
Click to expand...
Click to collapse
No idea. Can't really diagnose app crashes - too many possibilities.
Also: hopefully you're now aware that you're not rooted any longer and (probably) can't ever root it again
iBowToAndroid said:
No idea. Can't really diagnose app crashes - too many possibilities.
Also: hopefully you're now aware that you're not rooted any longer and (probably) can't ever root it again
Click to expand...
Click to collapse
Yeah I saw that, but thats ok. My biggest objective is to get it unlocked from AT&T so I can use it (this whole venture has just turned into a learning/fun toy to play with now) on my carrier. That is yet TBD. Any thoughts on that?
3rdRockfromSun said:
Yeah I saw that, but thats ok. My biggest objective is to get it unlocked from AT&T so I can use it (this whole venture has just turned into a learning/fun toy to play with now) on my carrier. That is yet TBD. Any thoughts on that?
Click to expand...
Click to collapse
https://www.att.com/deviceunlock/
Thanks in advance for any help, short version at top, details below.
-- Short version:
Please help me recover my data, and phone if possible.
I need the data, esp texts and notes, for both personal (some family members have passed on) and business.
I have a new Galaxy S21 and / or PC Smart Switch ready to receive data backup if we can evacuate it from the S5.
ODIN flash seems to pass but has 'Resizing Data' fail, and phone still won't boot past AT&T logo screen.
All web searches seem to say Factory Reset is my last option, but I don't want to lose the data.
Please share ANY advice on how I can recover the data.
-- More details:
Phone = SM-G900A Samsung Galaxy S5 AT&T
Use = pristine, never rooted, modded, or unfortunately backed up
Status = will not boot, passes screen 1 'Galaxy S5', screen 2 'Samsung script', then stops on screen 3 'AT&T globe logo'
More details = Used clean for ~7 years, then on day x, saw phone automatically complete a system update (green screen, sprockets, "your phone is updating"), which was surprising as it's years after it is no longer supported by AT&T. After that update, I continued to use the phone that day, but it then rebooted automatically and stuck on the AT&T globe logo.
Attempts to fix = soft reset, battery pull, can't get into SAFE MODE, can get into and out of recovery mode, found this firmware (THANKS @iBowToAndroid), used multiple ODIN (Odin3 v3.13.3_3B_PatcheD, Odin3 v3.14.1_3B_PatcheD) to flash it (my first Android flashing experience). On flashing process, ODIN on PC shows 'PASS' and log shows "<OSM> All threads completed. (succeed 1 / failed 0)", but phone shows 'Resizing Data' failed:
"
Supported API: 3
-- Installing package...
Finding update package...
Opening update package...
Verifying update package...
Installing update...
Successfully installed package.
-- Resizing Data...
Can't open dir '/data/user/0/com.sec.knox.bluetooth' (Permission denied)
E:failed the resizing-data
"
PFA screen shots
Martin2019 said:
Thanks in advance for any help, short version at top, details below.
Click to expand...
Click to collapse
Trying the "wipe cache partition" is the only thing I can think of
iBowToAndroid said:
Trying the "wipe cache partition" is the only thing I can think of
Click to expand...
Click to collapse
Short version:
THANKS for the quick reply, very much appreciate your help.
Am I really left with only a Factory Reset and then trying to use Data Recovery software to get ‘some’ data back?
I really don't want to give up on the data, so I'm still trying anything I can think of in research and repeated attempts.
More details:
I have tried the recovery mode 'Wipe cache partition' option before and after using ODIN.
I've tried doing it 'twice' per recommendation of some of the web advice I've read in trying to research this.
I've noticed that sometimes the colored highlight of the 'Reboot to bootloader' option then turns background green instead of usual blue, but I don't know why, or if that matters.
Still, the ODIN flash effort always returns the permission error, and the boot always sticks on the AT&T logo.
The string seems to indicate a 'user data' permission error?
Is there any way to debug the logic of the firmware or slog through the 'Recovery Logs' to determine and resolve the cause of the permission error?
When the problem began, I had an SD card and SIM card loaded.
I've since removed both in trying to address this, also per 'web advice'.
Any chance putting them back in helps somehow?
Any other options available via apply update from SD card or ADB?
Any way to setup the Android OS as a secondary drive to another machine to pull data out that way?
I've done similar things with Windows OS in PC environment, but I'm not seeing anyone trying that with Android.
If I am really stuck with factory reset, are there any data recovery programs I could try afterward that work with the G900A?
So far I've looked at Dr Fone, Tenorshare, EaseUS, FonePaw, and D-Back, and none seem to work with the AT&T model variant.
Maybe that's just because they don't have access to AT&T firmware available to install, but if I clear the stuck boot via FR, they then might be able to get some of my data back via drive scan - whatever data is not truly overwritten by the FR?
Martin2019 said:
Short version:
THANKS for the quick reply, very much appreciate your help.
Am I really left with only a Factory Reset and then trying to use Data Recovery software to get ‘some’ data back?
I really don't want to give up on the data, so I'm still trying anything I can think of in research and repeated attempts.
More details:
I have tried the recovery mode 'Wipe cache partition' option before and after using ODIN.
I've tried doing it 'twice' per recommendation of some of the web advice I've read in trying to research this.
I've noticed that sometimes the colored highlight of the 'Reboot to bootloader' option then turns background green instead of usual blue, but I don't know why, or if that matters.
Still, the ODIN flash effort always returns the permission error, and the boot always sticks on the AT&T logo.
Click to expand...
Click to collapse
I own and run a business that performs SIM unlocking and other software-related services for mobile devices, so we see situations like yours quite a bit. And I don't know of anything else that you can do. From reports, we've heard that none of those "recovery services" actually work to recover any data, after a reset
iBowToAndroid said:
I own and run a business that performs SIM unlocking and other software-related services for mobile devices, so we see situations like yours quite a bit. And I don't know of anything else that you can do. From reports, we've heard that none of those "recovery services" actually work to recover any data, after a reset
Click to expand...
Click to collapse
Disappointing to hear bad news, but appreciate your effort and insight in providing it, thanks.
I've learned alot in researching it.
I just wish I'd known it before the problem, which I'm sure you also hear quite a bit.
Please let me know if you think of anything else I can try.
Martin2019 said:
Disappointing to hear bad news, but appreciate your effort and insight in providing it, thanks.
I've learned alot in researching it.
I just wish I'd known it before the problem, which I'm sure you also hear quite a bit.
Please let me know if you think of anything else I can try.
Click to expand...
Click to collapse
You can never trust a mobile device 100%, especially not one that's 7 years old. That's why anything that's that important needs to be backed up at all times
iBowToAndroid said:
You can never trust a mobile device 100%, especially not one that's 7 years old. That's why anything that's that important needs to be backed up at all times
Click to expand...
Click to collapse
Totally agree, and totally on me for not having a backup.
I was just foolish enough to not know yet how easy it is to back up.
Give me 10 minutes of life again now in this phone, I use Smart Switch to backup, and I'm off to a new phone, or even FR on this one and reload.
Now where did I put my Delorean...
iBowToAndroid said:
You can never trust a mobile device 100%, especially not one that's 7 years old. That's why anything that's that important needs to be backed up at all times
Click to expand...
Click to collapse
Have you ever tried a 'combination key' approach to get data access?
As in...
Smart Switch on PC won't connect, but ODIN does show 'Added'.
I don't understand the granular details, but hoping you might...
Could we use both Smart Switch and ODIN in some combination sequence that would allow Smart Switch to pull the data off to a Smart Switch PC backup that I could then throw onto a new phone?
When it's in Downloading (firmware flashing) mode, a modem port is used. The modem port is also there when the device is booted up in Normal mode, but that's not useful for extracting any data off of it. I don't know what Smart Switch uses, but I would assume File Transfer (MTP) and/or ADB. And those aren't fully functional until the device fully boots up.
Do you have a screen lock on the device?
iBowToAndroid said:
When it's in Downloading (firmware flashing) mode, a modem port is used. The modem port is also there when the device is booted up in Normal mode, but that's not useful for extracting any data off of it. I don't know what Smart Switch uses, but I would assume File Transfer (MTP) and/or ADB. And those aren't fully functional until the device fully boots up.
Do you have a screen lock on the device?
Click to expand...
Click to collapse
No lock on device, just swipe to go from 'lock screen' to home screen, prior to this boot problem obv.
One of the data recovery sw that I tried (EaseUS I think) did reach a screen asking me to enable USB debugging to continue, but I don't think I can do that without booting up.
I 'think' I remember that screen saying something like 'MTP device' connected, when it asked me to do that.
Any way to sneak into MTP mode from that?
Martin2019 said:
No lock on device, just swipe to go from 'lock screen' to home screen, prior to this boot problem obv.
One of the data recovery sw that I tried (EaseUS I think) did reach a screen asking me to enable USB debugging to continue, but I don't think I can do that without booting up.
I 'think' I remember that screen saying something like 'MTP device' connected, when it asked me to do that.
Any way to sneak into MTP mode from that?
Click to expand...
Click to collapse
Any 3rd party software will require ADB to be enabled. Smart Switch is the only one that *might* work just over MTP, but I'm pretty sure MTP doesn't fully load until the device is booted. Even if it did, you would likely need to allow on the popup message. Does the phone show up as a device/drive when it's plugged in while sitting on the AT&T logo?
I think you're asking "does the phone show up as a device/drive" in something like a windows file explorer, and the answer is unfortunately no, or at least not that I've found yet - I've tried several times now, and I'm still trying any combinations I can.
For now...
I can get EaseUS to show 'MTP USB device' per the pic attached in my last, but can't really get it to connect past that point, as it asks for USB Debugging, which it appears I can't do due to stuck in boot loop.
Smart Switch seems to try to connect for awhile, then says it failed to connect, so I think I'm then left with 'Samsung Smart Switch Emergency Software Recovery' (PFA).
Do you have experience using it?
Do you know if it could work to reload the firmware / OS without wiping the data?
AT&T Advanced Technical Support guy says it gives you an option to choose whether or not using it resets the phone (wipes your data), so he thinks (hopes) that would work, but he didn't sound certain at all.
I understand your point on the pop up message user prompt for File Transfer Mode. I used that mode many times in the past, so I'm hoping it might default on the phone so we wouldn't need to answer the pop up prompt to reach that status , but I'm obv not sure about that.
Per the speculation in my last, do you know of any combination approach we might use to get the desired result, like maybe... use ADB somehow to change 1 parm value to reach MTP mode, then use that progress step to enable Smart Switch to connect so we could offload the data?
Thanks again for your help
1. MTP is the same as File Transfer. So when the phone is turning on, it starts loading that connection. You might see "MTP USB Device" or something similar in your Windows Device Manager
2. But if the phone never shows up as a device/drive (would show up under "Portable Devices" in Windows Dev Man), then it's not loading fully - and it normally doesn't do that until it boots past the carrier splash screen.
3. Even if it did boot fully and showed up as a device/drive, the MTP pop-up prompt shows up every single time you connect the device. There's no way around that. So the device would show as empty, with no files or folders, until you tapped "Allow" on the popup.
4. No, there's nothing else you can do to turn on any other connection modes
iBowToAndroid said:
1. MTP is the same as File Transfer. So when the phone is turning on, it starts loading that connection. You might see "MTP USB Device" or something similar in your Windows Device Manager
Click to expand...
Click to collapse
Device Manager does show an entry for the phone connected via USB cable:
Under 'Disk Drives' as
SAMSUNG MZMTE256HMHP-000MV
Under 'Universal Serial Bus Controllers' as
SAMSUNG Mobile USB Composite Device
Please tell me that helps us somehow?

Categories

Resources