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Return policy on G1's with warranty?

So I got an OTA update the other day from T-Mobile. Applied the update and the phone rebooted.The phone no longer goes past the T-Mobile G1 screen. I tried troubleshooting myself and explained everything to T-Mobile on the phone to Tech Support. They wanted me to troubleshoot as well. I tried booting into recovery. I tried the home+power and the camera+power and the phone just starts and stops at the T-Mobile G1 screen.i know it's probably bricked but was wondering if anyone had any ideas. I asked tech support if I could get a replacement phone being that my G1 is still under warranty,they said no that the phone had to be returned within 14 days after purchasing it. What's the deal with this crap? Any thoughts and answers are much greatly appreciated!

Well a couple options, take it to the store, call t-mobile and tell them to eat your nuts since it was their software that bricked it or google up the corporate number and ***** and ***** till they agree to a replacement, don't curse or they will hang up on you really quickly

gridlock32404 said:
Well a couple options, take it to the store, call t-mobile and tell them to eat your nuts since it was their software that bricked it or google up the corporate number and ***** and ***** till they agree to a replacement, don't curse or they will hang up on you really quickly
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Yep everything he said, but also what they told you on the phone is crap. T-mo should replace it even after the 14 days. They did for me, just don't take no for an answer.

Your Phone has a one warrenty ... At least thats what I thought????

maybeoneday said:
Your Phone has a one warrenty ... At least thats what I thought????
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Whats a one warrenty?

andy_lowe02 said:
So I got an OTA update the other day from T-Mobile. Applied the update and the phone rebooted.The phone no longer goes past the T-Mobile G1 screen. I tried troubleshooting myself and explained everything to T-Mobile on the phone to Tech Support. They wanted me to troubleshoot as well. I tried booting into recovery. I tried the home+power and the camera+power and the phone just starts and stops at the T-Mobile G1 screen.i know it's probably bricked but was wondering if anyone had any ideas. I asked tech support if I could get a replacement phone being that my G1 is still under warranty,they said no that the phone had to be returned within 14 days after purchasing it. What's the deal with this crap? Any thoughts and answers are much greatly appreciated!
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Click to collapse
Sounds like you got a stupid T-mo rep. Call back and tell them your phone is messed up... as long as you bought it directly from them, they will send you a replacement (minus the battery, sim card, and battery cover), and you will send back your phone (minus the aforementioned parts). Done.

uansari1 said:
Sounds like you got a stupid T-mo rep. Call back and tell them your phone is messed up... as long as you bought it directly from them, they will send you a replacement (minus the battery, sim card, and battery cover), and you will send back your phone (minus the aforementioned parts). Done.
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true.. make sure you remove your microSD as well.. i had to send back my samsung blast and left an 8gig stick in there... needless to say i was a little upset lol

Haha **** that, I know someone that got 3 [wink wink didn't think you'd like me saying your name] you can get your 1 replaced. Just keep asking do not stop. It's not a piece of chocolate its a $300.00 phone first of all and second of all it was they're update. Good luck!

Nah it's cool, it's no hiding that I am on my 3rd g1, I am not ashamed to say i 've bricked, this way I can say I am making sure someone doesn't repeat mine or anyone elses mistakes.
Also mine were all within the 14 day buyer's remorse. Oh and the cutest on xda, I prefer the most handsome, meanest pimp that has ever pimped on this planet, and I got a mean limp. To the op, keep *****ing if it was their fault, now even you did it on your own and are just covering your ass, it's ok, you are among many who have, but still keep *****ing anyway

I'm guessing you like it now?
*Sorry for the OFF TOPIC. Like way off, like as off as iPhone is to being cool... okay I killed it. ):

Much better, and yeah you didn't just killed it, you ran that **** over, stopped and backed up and than kept riding back and forth over it, thinking you were a dj

Return policy on G1's with warranty
Ok,so I bought the phone from a private individual but the T-mobile software is what actually bricked my G1. I was sad for about a day and am now getting over it slowly. I am currently using my Samsung SGH-t229 which was the free piece o' crap from T-Mobile. Thanks for all the response guys! I really appreciate all the comments and reading all the funny jokes and all. Anyways...if any of you have any ideas on returning the phone let me know. I keep calling T-Mobile and they say I can't return it and get a new one because I bought the phone from a private individual. Any ideas? Hit me up or let me know. TTYL guys!

g1 dead plz help

my t mobile is dead..couple of days ago it turn itself of i turned it back on and it when into safe mode then it turned of again and now it want come back on at all tryed charging it but nothing no lights no nothing i took battery out and left it for awhile put it back in then it lite up but no screen came on and would not turn of so took battery out again and still nothing its just dead if any could help i would be grateful but to me i think it should go in the bin as i didnt get the phone of t mobile so can't take it back to them

g1 in the bin
g1 has got to be the worst phone i have ever put my hands on load of **** think its time for the bin only place its good for but thanks for the help

Try with another battery. If it does not work, your phone is completely dead.
I had similar issues with my old G1 and the only solution for me /after trying with another battery/ was to buy used G1 from ebay with broken screen, in order to replace the motherboard.

thanks
thanks but i'm not going to buy another g1 as i know its only about 7 or 8 months old and if theres a problem so soon then theres always going to be problems not a very good phone at all thinking of getting a nokia phone instead they don't seem to have all the problems that these phones do cheers anyway

maybe all the run on sentances lack of punctuation and other stuff just made it go insane and give up and just die because it didnt want to put up with it anymore and because everyone else out there never had any problems with their g1 at all so maybe you can get a replacement if you have the insurance or whatever but you already said you wouldnt have another one because its a total pos phone and i guess you better just go buy an iphone or whatever from ebay because they usually almost always sometimes have decent phones on ebay and when you get it you need to put an otter box on it to keep it in good condition or else your screen will smack slap give a dog a bone break in two piecs and youll be all BOOOO HOOO HOOO HOOOOOO MY IPHONE ARE BROKED AGAIN so then youll drop att like a hot pertado and come back to tmo with a brand new nexus one but hten you realize you need to keep your att contract for 2 more yearzes and you have to get a att nexus one instead of the tmo nexus one and youll be happy and in hog heaven ok cool great k thx bye

ohgood said:
maybe all the run on sentances lack of punctuation and other stuff just made it go insane and give up and just die because it didnt want to put up with it anymore and because everyone else out there never had any problems with their g1 at all so maybe you can get a replacement if you have the insurance or whatever but you already said you wouldnt have another one because its a total pos phone and i guess you better just go buy an iphone or whatever from ebay because they usually almost always sometimes have decent phones on ebay and when you get it you need to put an otter box on it to keep it in good condition or else your screen will smack slap give a dog a bone break in two piecs and youll be all BOOOO HOOO HOOO HOOOOOO MY IPHONE ARE BROKED AGAIN so then youll drop att like a hot pertado and come back to tmo with a brand new nexus one but hten you realize you need to keep your att contract for 2 more yearzes and you have to get a att nexus one instead of the tmo nexus one and youll be happy and in hog heaven ok cool great k thx bye
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hahahhaa +111! LOL I was going to do this but I thought, why be a douche. And then you came, thank you!
marks123 said:
i didnt get the phone of t mobile so can't take it back to them
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so you bought it off some other person? You wanna buy my phone? I'm going to kick it around, open it up and mess with it then sell it to you! Totally blame the phone if there are any problems!

yes bought this phone of my daughter when it was NEW as she got one on contract so i bought it of her from NEW..not
dropped the phone or kicked it around like you think.. i'm an adult not a ****ing child as you think..that's how i know
how old this pos phone is..and as it is i didn't know that my punctuations were that important..i was here for help
not an english lesson

I could help here, but refuse to help anyone that cannot respect basic grammar. Learn how to respect others before you expect them to respect you.

well what can i say to that..but thanks to all for all the help..maybe some of us didn't have the schooling that others had..sorry for being a brain dead anyway

mmmmm
now this thread not looking good ?? only i got a similar problem. posted in Q&A if anyone could help

Last hope...

Hey guys. So basically everything wrong started with my phone going into a superior boot loop. Tried everything possible to fix it. It's still stuck in a boot loop and after 7 days of not having a phone I said fug it, and sent it to a repair shop to be looked at.
They just called me saying that they have no way of fixing the phone what so ever.
Would an XTC Clip help me fix my phone or am I pretty much up **** Creek without a paddle?

what happens in the boot loop? what did you do before the loop started occuring?

um
Thumper0G said:
Hey guys. So basically everything wrong started with my phone going into a superior boot loop. Tried everything possible to fix it. It's still stuck in a boot loop and after 7 days of not having a phone I said fug it, and sent it to a repair shop to be looked at.
They just called me saying that they have no way of fixing the phone what so ever.
Would an XTC Clip help me fix my phone or am I pretty much up **** Creek without a paddle?
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Click to collapse
maybe
http://www.howardforums.com/showthread.php/1695365-XTC-Clip-Prices
email the company

Hi,
but if you remove - reinsert the battery, push vol-down and then boot, are you not in the hboot screen, where you can flash radio or roms (or restore factory default) ?
bye

Thanks for the help guys. I just gave up all together went to virgin paid my supertab off in cash, cancelled everything, and than ported over my number and got a new HTC Sensation 4G.
I am going to look around and if it gets repaired I will sell it. If not I'll keep it sitting on top of my desk as a learning experience... A $500.00 learning experience. hahaha

Thumper0G said:
Thanks for the help guys. I just gave up all together went to virgin paid my supertab off in cash, cancelled everything, and than ported over my number and got a new HTC Sensation 4G.
I am going to look around and if it gets repaired I will sell it. If not I'll keep it sitting on top of my desk as a learning experience... A $500.00 learning experience. hahaha
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Click to collapse
it could be as simple as removing a file off your sd card from what your problem looks like
if you put the pg32img.zip (or whatever its called) on it, delete it and try to boot it up

4.3 battery pissing me off.... ****en Samsung.

I dont know if im blind, but ive been searching xda and google for over a month now.
I cant take it anymore, if i cant fix this im going to sell this phone and im never buying a Samsung product ever. Im going to try plain Google devices which get updates as soon as they are released and get fixed just as fast from what ive read.
Let me get this right Samsung..... you offer us an "update" to 4.3 and lock us out so we cant downgrade back after you totally ****ed it.... are you ****ing serious.
Im carrying around 2 batteries now just so i can get a full days work done, the back cover is work as **** and barely holding on. Please has anyone figured out what is causing this issue, what do i need to do to fix it!
Please someone help....

xkwizt said:
I dont know if im blind, but ive been searching xda and google for over a month now.
I cant take it anymore, if i cant fix this im going to sell this phone and im never buying a Samsung product ever. Im going to try plain Google devices which get updates as soon as they are released and get fixed just as fast from what ive read.
Let me get this right Samsung..... you offer us an "update" to 4.3 and lock us out so we cant downgrade back after you totally ****ed it.... are you ****ing serious.
Im carrying around 2 batteries now just so i can get a full days work done, the back cover is work as **** and barely holding on. Please has anyone figured out what is causing this issue, what do i need to do to fix it!
Please someone help....
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Click to collapse
You should buy a new one other than Samsung and compare what is the difference and let us know then with thanks.

xkwizt said:
I dont know if im blind, but ive been searching xda and google for over a month now.
I cant take it anymore, if i cant fix this im going to sell this phone and im never buying a Samsung product ever. Im going to try plain Google devices which get updates as soon as they are released and get fixed just as fast from what ive read.
Let me get this right Samsung..... you offer us an "update" to 4.3 and lock us out so we cant downgrade back after you totally ****ed it.... are you ****ing serious.
Im carrying around 2 batteries now just so i can get a full days work done, the back cover is work as **** and barely holding on. Please has anyone figured out what is causing this issue, what do i need to do to fix it!
Please someone help....
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Click to collapse
for the record i dont have a solution per se, i ran into the same issue it seems. after updating i just figured it was a simple matter or reflashing the previous firmware until i heard about this EFS stuff.
I backed up my files and bit the bullet of rooting and wiping and flashing the previous firmware taking me back to 4.1.2 and everything was fine. Of course I lost what I couldnt save or back like app data but I had a usable phone once more.
I suggest either rooting and trying a new rom or going back to 4.1.2 stock firmware. Doing so you will face the issue of the flash counter going up and causing minor issues until you reset it with Triangle Away but it will get you back to a better functioning phone.
I personally use Omnirom now with the Boeffla Kernel (Omnirom CM11.0 kernel - Stable: 2.1 build) and get decent battery.
Not quite stock android as in use it drinks power quickly but it has an amazing standby life which seems to balance things out.
Hope that helps.

I'm my case I never had the courage to risk my phone with rooting until I got Samsung update of 4.3. Now im working with a customs ROM. Not settled on anyone. But will not go back to 4.3 definitely
Sent from my GT-I9305 using XDA Premium 4 mobile app

rather than buying a spare battery and changing it so often, get a powerbank instead.

[Q] Nexus 6 being glitchey

I just got my nexus 6, two and a half weeks ago. I am coming from a Verizon galaxy nexus, so I'm pretty good at unlocking, rooting, installing roms, and the like. I bought it at best buy because I broke my gn, and being they are the only ones that had any in stock, and I need a phone or im lost, I was on vacation visiting family. So I got the none branded one called Verizon got it up in running in five minutes after the 20 min wait to talk to someone.
The first few days I played with it as is never had a problem. So I unlocked it, rooted it and still not any problems. Then a few days later I noticed the speaker would crackle not big thing just noticed it. After that though another weird thing started happening if I answered the phone then decided to use speaker phone i could not hear the other person and they could not hear me, and going back off speaker didn't help till we hung up and recalled.. It does not do it ever time just sometimes.. I had not installed a rom just kept it Google 5.1.1, I really like the new Android. But I did unrooted, relock, factory reset. Then did it all again. Still get some of the problems but not as much. This last problem really pist me off. I had been in 4 states and service from Verizon was great in all but one of them. The one that it didn't not work in was in Missouri not even when I got to Springfield. It was late at night so none of the ton Verizon stores I seen were open, I could dial but not have net service. I tried restarting phone even did a factory restore after trying everything I could think of. That reset screwed me though because it made it a useless since I had no net and was unable to set it back up.. Also I couldn't stop at the ton of Verizon stores in the morning bc they didn't open till later in the day and I needed to get home. The weird thing is almost as soon as I crossed into OK the phone loaded up and started working internet and all.
So my question is, is this normal with these phones? And is their any way to make the radio better? It was on global in that setting so I switched to USA. Still seems to work fine now at my house.
Any help or tips would be much appreciated. Or should I try and do a warranty through Motorola?
I really like this phone and its a major improvement over the gn since we at Verizon got skipped with nexus 5. This battery is a beast 12+hrs doing a crap load of stuff on it rocks

Rbh50815 said:
I just got my nexus 6, two and a half weeks ago. I am coming from a Verizon galaxy nexus, so I'm pretty good at unlocking, rooting, installing roms, and the like. I bought it at best buy because I broke my gn, and being they are the only ones that had any in stock, and I need a phone or im lost, I was on vacation visiting family. So I got the none branded one called Verizon got it up in running in five minutes after the 20 min wait to talk to someone.
The first few days I played with it as is never had a problem. So I unlocked it, rooted it and still not any problems. Then a few days later I noticed the speaker would crackle not big thing just noticed it. After that though another weird thing started happening if I answered the phone then decided to use speaker phone i could not hear the other person and they could not hear me, and going back off speaker didn't help till we hung up and recalled.. It does not do it ever time just sometimes.. I had not installed a rom just kept it Google 5.1.1, I really like the new Android. But I did unrooted, relock, factory reset. Then did it all again. Still get some of the problems but not as much. This last problem really pist me off. I had been in 4 states and service from Verizon was great in all but one of them. The one that it didn't not work in was in Missouri not even when I got to Springfield. It was late at night so none of the ton Verizon stores I seen were open, I could dial but not have net service. I tried restarting phone even did a factory restore after trying everything I could think of. That reset screwed me though because it made it a useless since I had no net and was unable to set it back up.. Also I couldn't stop at the ton of Verizon stores in the morning bc they didn't open till later in the day and I needed to get home. The weird thing is almost as soon as I crossed into OK the phone loaded up and started working internet and all.
So my question is, is this normal with these phones? And is their any way to make the radio better? It was on global in that setting so I switched to USA. Still seems to work fine now at my house.
Any help or tips would be much appreciated. Or should I try and do a warranty through Motorola?
I really like this phone and its a major improvement over the gn since we at Verizon got skipped with nexus 5. This battery is a beast 12+hrs doing a crap load of stuff on it rocks
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The speaker issue is definitely a known issue. RMA is the only solution.

Crap that really sucks. Thank you though for the reply. Do you know with the RMA if I have to send the phone back first and wait, or will they send a replacement first? Also do they replace with a new one or reman?
I was really hoping it was something in the settings

Rbh50815 said:
Crap that really sucks. Thank you though for the reply. Do you know with the RMA if I have to send the phone back first and wait, or will they send a replacement first? Also do they replace with a new one or reman?
I was really hoping it was something in the settings
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Click to collapse
Not sure, best to call and find out.

Rbh50815 said:
Crap that really sucks. Thank you though for the reply. Do you know with the RMA if I have to send the phone back first and wait, or will they send a replacement first? Also do they replace with a new one or reman?
I was really hoping it was something in the settings
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May luck out and get new but at this point in the cycle probably refurb. Have to send in first or have creditcard they can hit for what it worth now to send first. Credit hit will be deleted once they show it coming back.