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I just got a DS7 today from a T-Mobile Store, it looked like the box was doubled taped. It looks new, but when i opened it up, the SIM card was already installed in the device. I called the store i bought it from, they said the Tablets, etc have them pre-installed.
Is it true? or did i just get duped and they gave me a used one
Thanks in advance.
I bought one from a tmobile store last week and they opened the box in front of me and took the sim out of the holder and put it in while I was there. So no they are not pre installed
Sent from my HTC Vision using XDA Premium App
MasterGBC said:
I just got a DS7 today from a T-Mobile Store, it looked like the box was doubled taped. It looks new, but when i opened it up, the SIM card was already installed in the device. I called the store i bought it from, they said the Tablets, etc have them pre-installed.
Is it true? or did i just get duped and they gave me a used one
Thanks in advance.
Click to expand...
Click to collapse
It may not have been used by an end customer, they may have been checking it out. Otherwise they cannot sell as new.
EDIT: Or maybe that store installs the SIM cards when the devices arrive, since the SIM cards are used for the S7 (one cannot transfer a current SIM card from the phone to S7).
I got mines str8 from tmo online and my sim was already in my S7...
I got mine yesterday and the sim was already installed the dell streak 7, I thought the same thing. So I called TMO and told them that they sent me a refurb device, and that I wanted them to overnight me one or I'm going to cancel service. The new one I revived today also had the sim already installed....
Sent from my Dell Streak 7 using XDA App
So i went to another T-Mobile Store, and got it swapped out for another DS7, the SIM was not installed when he opened the box. The T-Mobile rep gave me some BS story about how when they get these from Dell they open them to install the SIMs, i called BS and had him go to the back and get a unit with only 1 set of seals.
MasterGBC said:
So i went to another T-Mobile Store, and got it swapped out for another DS7, the SIM was not installed when he opened the box. The T-Mobile rep gave me some BS story about how when they get these from Dell they open them to install the SIMs, i called BS and had him go to the back and get a unit with only 1 set of seals.
Click to expand...
Click to collapse
It is too bad they don't have the same logging as a phone, where one can see the time for outgoing and incoming calls. Impossible to sell a used phone as new with that evidence!
Mine came per installed. Guess they have the info(IEMI, SIM) and stuff ready to make the transition smooth.
Both my original and replacement dell streak 7's came with the sim installed. That's not unusual for t-mobile. No reason to get a different unit if it came with the sim in it. Mine came directly from dell.
Mine, from Dell, did NOT come installed. And I have posted a question about the settings. No T-Mobile store close.
Hi Guys...
2 days ago i woke up and found that my phone had no signal. I thought that Rogers (my carrier) was screwing around or something. So i just restarted my device. Nothing.
I checked *#*#4636#*#* and my radio was on (toggled it on and off and on again) and the correct network types were selected (GMS/LTE/CDMA etc. I checked in the settings menu and the correct network types were selected again. Lastly APN settings were all entered for MMS, Data, LTE, etc.
I try to search for the network and it shows Rogers, Telus and Bell. I try to connect to Rogers and i get a message saying that "Your SIM card does not allow this type of connection".
I luckily had a backup from the day previous which i restored. No go there. I did a full clean wipe and install of Viper One RC2 and then a random AOSP-based ROM, again nothing.
the weird thing is that in the Phone Information menu the device reads my phone number and IMEI easiy, so its not like the phone isn't reading the SIM card...
Has anyone encountered this problem or have any suggestions? I have seen this error happen with other devices when i Googled it and searched XDA, but no solution or resolution, and definitely nothing specific to the HTC One.
Did you buy the phone new or used? I've seen this happen to people who bought used phones on ebay. There's a scam going in which the seller will wait a month to get outside the return period and then report it stolen. They get the $$$ and a new phone, and you're screwed.
If you bought it new, your sim card might be damaged.
I wish it was a SIM card issue, but it's not. I tried the same SIM in my Nexus 4 and it works just fine. My sister has an iPhone 4S, I swapped the SIM from it and it didn't work either.
The device itself is a Telus device unlocked that I bought locally brand new from a seller off of kijiji. The device was completely untouched and wrapped in all the right ways. I bought it back in June I think.
Sent from my Nexus 4 using xda app-developers app
Deus_eps_machina said:
The device itself is a Telus device unlocked that I bought locally brand new from a seller off of kijiji. The device was completely untouched and wrapped in all the right ways. I bought it back in June I think.
Click to expand...
Click to collapse
It may have been a brand new phone that the seller bought and immediately put up for sale.
You need to talk to Telus to see if the IMEI has been reported stolen.
So the device is definitely blacklisted in Canada...Rogers is saying it's Telus that blacklisted it. Telus is saying they never had the device in their inventory (IMEI doesn't show in their database), so it isn't their device and they didn't blacklisted it. Bell said they had in their database and its a deactivated IMEI, so...I'll be taking a trip to several corporate stores to get this sorted today.
Sent from my Nexus 4 using xda app-developers app
What a calamity of errors. Many my fault.
So I try to activate online and it fails. Doesn't say why.
Call them up and they said seems to be a problem with your SIM Card.
Now keep in mind my seal was broken. But I assume it just let loose in shipping.
I had the HTC One before this phone.
So I go to open the SMALL slot on the right assuming the small one was the SIM Card.
Nothing in there. Well no wonder they can't activate it.
Look in Box and the Card is there with SIM card missing.
Damn someone stole it, I'm thinking.
I asked can I go to store and get one, no. You'll have to send phone back (that I just put an $18.00 glass screen saver on).
So then I try my old SIM Card from HTC One. No it won't fit. So they are gonna send me another.
Hang up.
Then I thought I should see what's behind the Big Slot.
Dam there is the SIM Card. Idiot. Just never expected it to be in such a large slot, especially when HTC One wasn't.
Call Back. Still won't activate.
She says the SIM Card is activated on another line.
It was already tied to my wifes line that I used the upgrade on.
So she released it and all was good.
Just a heads up in case someone else activates on another line. I don't think anyone else on the planet would have made the other mistakes Long day.
mswlogo said:
What a calamity of errors. Many my fault.
So I try to activate online and it fails. Doesn't say why.
Call them up and they said seems to be a problem with your SIM Card.
Now keep in mind my seal was broken. But I assume it just let loose in shipping.
I had the HTC One before this phone.
So I go to open the SMALL slot on the right assuming the small one was the SIM Card.
Nothing in there. Well no wonder they can't activate it.
Look in Box and the Card is there with SIM card missing.
Damn someone stole it, I'm thinking.
I asked can I go to store and get one, no. You'll have to send phone back (that I just put an $18.00 glass screen saver on).
So then I try my old SIM Card from HTC One. No it won't fit. So they are gonna send me another.
Hang up.
Then I thought I should see what's behind the Big Slot.
Dam there is the SIM Card. Idiot. Just never expected it to be in such a large slot, especially when HTC One wasn't.
Call Back. Still won't activate.
She says the SIM Card is activated on another line.
It was already tied to my wifes line that I used the upgrade on.
So she released it and all was good.
Just a heads up in case someone else activates on another line. I don't think anyone else on the planet would have made the other mistakes Long day.
Click to expand...
Click to collapse
Are you with Sprint? I wasn't aware they used SIM cards at all.
exSD said:
Are you with Sprint? I wasn't aware they used SIM cards at all.
Click to expand...
Click to collapse
They have them in "global" phones.
Not sure it was the SIM card that was tied to the other line.
u can use the one from your htc one og but you sure you looked in the right slot and not the sd slot?
I used my wife's upgrade to get my m8. I used chat to activate with no problems. Your Sprint representative must of been less skilled
Sent from my 831C using Tapatalk
I used another line's upgrade. I tried to activate on my account page and it failed. I then turned the phone on and it began auto activating so I shut it off immediately (since that person doesn't live in the same house). I did the Sprint Chat and it took the rep a few minutes but she finally got it activated correctly for me.
If you ordered it on her line, then booted it up. It will automatically try and activate on the line it was ordered for. So that was the problem... Should have just contacted them before ever booting it up to get it set to yours first. no biggie.
exSD said:
Are you with Sprint? I wasn't aware they used SIM cards at all.
Click to expand...
Click to collapse
Sprint uses SIM cards for all LTE phones now.
datajosh said:
Sprint uses SIM cards for all LTE phones now.
Click to expand...
Click to collapse
Awesome. Didn't know that
regalpimpin said:
If you ordered it on her line, then booted it up. It will automatically try and activate on the line it was ordered for. So that was the problem... Should have just contacted them before ever booting it up to get it set to yours first. no biggie.
Click to expand...
Click to collapse
I never booted it until after I called them. It was a trivial issue in hindsight. I'm just giving others a heads up.
The same thing happened to me.
My suggestion speak to someone on chat, they seem to be more knowledgeable.
When i called customer care spent an hour and he was unable to do it.
When I did it in chat an explain what happened 15 minutes later I was up and running.
fr0st420 said:
I used my wife's upgrade to get my m8. I used chat to activate with no problems. Your Sprint representative must of been less skilled
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
I stole my nephew's upgrade and it went very well! (For me) :victory:
fr0st420 said:
I used my wife's upgrade to get my m8. I used chat to activate with no problems. Your Sprint representative must of been less skilled
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
Doomstang said:
I used another line's upgrade. I tried to activate on my account page and it failed. I then turned the phone on and it began auto activating so I shut it off immediately (since that person doesn't live in the same house). I did the Sprint Chat and it took the rep a few minutes but she finally got it activated correctly for me.
Click to expand...
Click to collapse
dsk00185 said:
The same thing happened to me.
My suggestion speak to someone on chat, they seem to be more knowledgeable.
When i called customer care spent an hour and he was unable to do it.
When I did it in chat an explain what happened 15 minutes later I was up and running.
Click to expand...
Click to collapse
jkt97401 said:
I stole my nephew's upgrade and it went very well! (For me) :victory:
Click to expand...
Click to collapse
All of these!!!!! I did the same thing with both my m8's I ordered. I used my upgrades from 2 other lines...then when the phone came in I tried the online activation (which failed) then just clicked on the chat button and the nice person on the other end had me up and running in no time. :good:
datajosh said:
Sprint uses SIM cards for all LTE phones now.
Click to expand...
Click to collapse
Bingo! Amazing how people don't realize LTE is a GSM technology and requires a Sim. Even the first LTE phones (EvoLte/GS3) has them. It's just the older lte devices weren't userswappable and were built in.
I had to send my phone into LG for repair. I am a Prepaid T-Mobile customer. Since I got the phone back, whenever I try to open the app to check on Permanent Unlock (as I have done temp in the past), the app get this error when Connecting to NetworkL:
Device not recognized by your service provider. Please call customer care.
Well, I tried using chat service on their website and all that resulted in was the person thinking they should send in an unlock request for me. I knew this was wrong. Next day I get an email from the unlock dept telling me to use the app
Since I figure people here tend to be smarter than a telco tech support person, I would ask here before pursuing this further with Tmo.
This is in fact the same phone I sent in...I checked the IMEI, etc. Using the same tmo sim card.
Any ideas?
Thanks
I have gone through this with T-Mobile and LG. Because you are prepaid there is no account for you at T-Mobile. According to them, the new rules are: you must be active (have an account), have either spent $100 on your account or have purchased $100 to be used on your account, and be active for 40 days. So you could borrow someone else's sim card that is in good standing, post paid, older than 40 days, and has had $100 spent or is in the account. YES, this is extortion at it's finest! The only other way would be to find a verified seller that has a money back guarantee, who is willing to unlock your phone for a fee. The cheapest legit one I saw on the internet was about $55. NOW, you can use MetroPCS, T-Mobile, and Simple Mobile sim cards without unlocking your phone because Metro and Simple are MVNO's (subsidiary carriers that use T-Mobile towers. You CAN'T use AT&T, Verizon, etc. BUT you can't switch from T-Mobile to Simple Mobile. You can switch from T-Mobile or Simple Mobile to MetroPCS. I did it.
thevmax said:
I have gone through this with T-Mobile and LG. Because you are prepaid there is no account for you at T-Mobile. According to them, the new rules are: you must be active (have an account), have either spent $100 on your account or have purchased $100 to be used on your account, and be active for 40 days. So you could borrow someone else's sim card that is in good standing, post paid, older than 40 days, and has had $100 spent or is in the account. YES, this is extortion at it's finest! The only other way would be to find a verified seller that has a money back guarantee, who is willing to unlock your phone for a fee. The cheapest legit one I saw on the internet was about $55. NOW, you can use MetroPCS, T-Mobile, and Simple Mobile sim cards without unlocking your phone because Metro and Simple are MVNO's (subsidiary carriers that use T-Mobile towers. You CAN'T use AT&T, Verizon, etc. BUT you can't switch from T-Mobile to Simple Mobile. You can switch from T-Mobile or Simple Mobile to MetroPCS. I did it.
Click to expand...
Click to collapse
Hmm. I am sadly aware of tmo's FU to prepaid customers needing service, as I have experienced it as well.
But, before I sent it in this app did recognize my phone and would allow me to temp unlock. It is only since it came back from LG repair that it stopped working. This was a period of maybe 10 days.
One item I question, but imagine it is nothing is that under the battery next to the original label with IMEI, model, seriel, etc , they place another label that has a barcode with the imei numbers next to that LB (Leather Back). Above that is shows HB811LB, but then after that BT01 EU.
No idea what that was about but EU made me think Europe.
I am interested to know if and/or how you got this resolved. I am suffering the exact same issue with a T-Mobile LG V10 after sending it in for repair.
Same thing with me, i was able to get the prompt to temp or perm unlock before i sent my g4 off to LG. Phone came back same IMEI on sticker and on device after dialing *#06# I get the stupid message device not recognized by your service provider. Please contact customer care. I tried reinstalling the firmware, same firmware that was in there, didn't want to brick the phone again.... still nothing.
I had the same issue and Tech support ended up sending me a new device. I purchased a phone and it ended up failing during a software update and wouldn't boot. Had to send it into LG for repair. Got it back andnit wouldn't unlock with the same error. Tech Support had sent me a replacement device brand new not refurbished after about 2 phone calls complaining about it not recognizing my device in the unlock app.
Sent from my LG-H811 using XDA Premium HD app
motive said:
I had the same issue and Tech support ended up sending me a new device. I purchased a phone and it ended up failing during a software update and wouldn't boot. Had to send it into LG for repair. Got it back andnit wouldn't unlock with the same error. Tech Support had sent me a replacement device brand new not refurbished after about 2 phone calls complaining about it not recognizing my device in the unlock app.
Sent from my LG-H811 using XDA Premium HD app
Click to expand...
Click to collapse
Hmm nice to know, the only problem is i bought this phone from someone and I'm in Canada.
motive said:
I had the same issue and Tech support ended up sending me a new device. I purchased a phone and it ended up failing during a software update and wouldn't boot. Had to send it into LG for repair. Got it back andnit wouldn't unlock with the same error. Tech Support had sent me a replacement device brand new not refurbished after about 2 phone calls complaining about it not recognizing my device in the unlock app.
Sent from my LG-H811 using XDA Premium HD app
Click to expand...
Click to collapse
Maybe I should call them again. Last time I tried they basically said FU to me. They repaired it and that was that. Frankly, the only thing keeping me with these TMO arses is that I have a super cheap prepaid plan they no longer offer.
Of course my concern with them replacing the phone is that the replacement could have any of the other various issues that this LG quality control clusterF*** has.
Thinking along the lines of it being my last LG product instead. Maybe even sell it now before the flood and use my little LG Leon backup phone I bought when I initially sent this one in for service.And Maybe tell TMO FOOO too.
Whatever LG is doing when they are flashing phones back to stock after them being bricked, is really messing up the phones. I sent out another one and the IMEI is clear fully paid off and the device unlock app is pulling the same ****. I'm not impressed. T-mobile won't unlock the phone either because i'm not the original owner. There is no block what so ever on the phone. PURE B.S on T-mobile and LG's part.
On the phone with LG now. So far getting the same run-around. He is actually calling TMO support because he simply won't believe they can't fix it.
If I don't get a replacement, I may be selling this phone, done with LG for good and ordering a Moto X Pure or something
I don't mind a screw up by a company, but you best stand behind your product properly or foo you and your company, IMO.
Results of call.....Total Failure. The LG person pawns me off on a TMO person who asks for my number so they can call back. Instead, they just transferred me to a TMO support idiot who had no idea whatsoever about what was going on. Really sick of both these company's Bull****. Pretty sure this is my last LG product ever.
Decided to try again using Chat.
So annoyed with LG and TMO right now I may sell the phone and buy a Nexus 6p and Foo to all LG products in the future.
I think it has to do with LG's firmware they install. Can't see what else it can be. After installing the stock 10n firmware still getting the same error. Not sure what i can do, most likely i'll be selling the phone on swappa.
Masaker514 said:
I think it has to do with LG's firmware they install. Can't see what else it can be. After installing the stock 10n firmware still getting the same error. Not sure what i can do, most likely i'll be selling the phone on swappa.
Click to expand...
Click to collapse
Agreed. Something they are doing when they flash their firmware is causing the problem. It is NOT T-Mobile (albeit their quality of service for prepaid customers sucks ass
And that is fine if they fix the issue. Now they are just being ****tards and I have about had it.
All I can say is that after the quality control debacle of the G4, you'd have to be a fool to buy a G5. I know I won't
Barsky said:
Agreed. Something they are doing when they flash their firmware is causing the problem. It is NOT T-Mobile (albeit their quality of service for prepaid customers sucks ass
And that is fine if they fix the issue. Now they are just being ****tards and I have about had it
Click to expand...
Click to collapse
The more i speak to t-mobile the more i hate them, who puts an unlock app on a phone? In Canada we buy a phone same day get an unlock code and call it a day. I'm sure people will be leaving t-mobile to go elsewhere.
Sent from my LG-H812 using Tapatalk
Masaker514 said:
The more i speak to t-mobile the more i hate them, who puts an unlock app on a phone? In Canada we buy a phone same day get an unlock code and call it a day. I'm sure people will be leaving t-mobile to go elsewhere.
Sent from my LG-H812 using Tapatalk
Click to expand...
Click to collapse
It's because that crazy ass John Legarde is a jerkoff and this is their way of screwing over customers on Sim Unlocking. They actually put something in there that disallows the normal way of sim unlocking, if you put CM on your phone that will prompt for an unlock code (I bought one cheap).
T-Mobile is just simply an ASSHOLE company run by a human freak of nature
Barsky said:
It's because that crazy ass John Legarde is a jerkoff and this is their way of screwing over customers on Sim Unlocking. They actually put something in there that disallows the normal way of sim unlocking, if you put CM on your phone that will prompt for an unlock code (I bought one cheap).
T-Mobile is just simply an ASSHOLE company run by a human freak of nature
Click to expand...
Click to collapse
I also heard that you cant root it put in the international rom, put in a foreign sim and it asks for an unlock code. After that the phone says unlocked but it actually isn't. I wish i knew for about development i'd tear one of the 2 phones apart and try to fet the partition that allows us to bypass the unlock.
Sent from my LG-H812 using Tapatalk
Masaker514 said:
I also heard that you cant root it put in the international rom, put in a foreign sim and it asks for an unlock code. After that the phone says unlocked but it actually isn't. I wish i knew for about development i'd tear one of the 2 phones apart and try to fet the partition that allows us to bypass the unlock.
Sent from my LG-H812 using Tapatalk
Click to expand...
Click to collapse
Hah. Well, I am just trying to have it work being totally legit. It has nothing to do with rooting and romming, that much know as the problem existed right out of the box from them. Also, before the repair, the app work 100% rooted or not.
duplicate. my bad.
I always wonder why that button says Edit/Delete, but you can never delete them. :laugh:
Well, I just ordered a Nexus 6p with Project Fi. If I like it I will port my tmo number to it and be done with LG....since fi uses tmo, I will simply be done dealing with them directly.
Not sure I see any downsides to this
Hah, decided to make one last attempt with LG tech support, this time via email. Besides explaining to them why their initial reply was wrong, I also told them I have pretty much given up on future LG purchases and that I have a nexus 6p on the way to replace this phone. Just got another reply and supposedly he is kicking it up to his manager. We will see what happens, but I am not raising my expectations. Nothing says I can't cancel the nexus 6p.
I am trying to activate an N6 from Amazon on Sprint, and they are saying only Sprint devices can be activated. Maybe I didn't do enough homework before buying this, but is that correct? I was under the impression that unlocked phones could go anywhere*. Can someone confirm before I send my phone back to Amazon?
Thanks!
*any major US carrier, btw mine is the XT1103 variant
bump, anyone?
Heading into the store today, but want to be armed with as much info as possible.
All devices should work on all networks, they are lying to you if they say it's not going to work.if
If they decline to give you a SIM and you already have a sprint phone with a SIM card, just put the SIM in your nexus. If your SIM is too big for the nexus, but a SIM cutter for $5 from amazon or eBay to cut your SIM to fit the nexus.
I'll keep updating this thread for reference if anyone else has a similar problem.
I went to the Sprint store today and the people there, at least my local one, are so much more helpful than customer care reps. Anyway, they were not able to activate it in the store either. Their system wasn't 100% explicit in giving the reason, but the guy I worked with believe the ESN to be in their system, but the phone was active on a 3rd party carrier (one of the smaller carriers). Since it was an Amazon Warehouse deal and appeared to be an open box, this is entirely plausible that someone activated and returned the phone. Him and another employee at the store said Amazon phones should activate no problem, so I am returning mine for a new one.
I did run an ESN check though Swappa, and they show it as clear and ready to activate, so it is hard to say what is really going on. I contacted Amazon and I have a BNIB replacement coming for mine, so hopefully all should be well.
I don't know if this applies to my situation since the Sprint store thought the ESN was in their system already (and several articles I've seen state that Sprint has whitelisted devices not from Sprint or Google Play), but here is some information from the SprintAMA account on reddit they may come in handy for someone about activating a non-sprint nexus. https://np.reddit.com/r/Sprint/comments/2mpr7s/update_regarding_the_nexus_6_from_motorola_on/”
jst07 said:
I'll keep updating this thread for reference if anyone else has a similar problem.
I went to the Sprint store today and the people there, at least my local one, are so much more helpful than customer care reps. Anyway, they were not able to activate it in the store either. Their system wasn't 100% explicit in giving the reason, but the guy I worked with believe the ESN to be in their system, but the phone was active on a 3rd party carrier (one of the smaller carriers). Since it was an Amazon Warehouse deal and appeared to be an open box, this is entirely plausible that someone activated and returned the phone. Him and another employee at the store said Amazon phones should activate no problem, so I am returning mine for a new one.
I did run an ESN check though Swappa, and they show it as clear and ready to activate, so it is hard to say what is really going on. I contacted Amazon and I have a BNIB replacement coming for mine, so hopefully all should be well.
I don't know if this applies to my situation since the Sprint store thought the ESN was in their system already (and several articles I've seen state that Sprint has whitelisted devices not from Sprint or Google Play), but here is some information from the SprintAMA account on reddit they may come in handy for someone about activating a non-sprint nexus. https://np.reddit.com/r/Sprint/comments/2mpr7s/update_regarding_the_nexus_6_from_motorola_on/”
Click to expand...
Click to collapse
any us bought n6 WILL work just fine on sprint. if they are telling you no, then they are just clueless.
can you not request a sim card from sprint? do they not give those out? seems like people have this issue on sprint and verizon
simms22 said:
any us bought n6 WILL work just fine on sprint. if they are telling you no, then they are just clueless.
Click to expand...
Click to collapse
Yep. I've dealt with poorly trained customer reps with Verizon before as well. The first guy I spoke with (which was on Sprint Chat) was pretty explicit that the phone had to be from Sprint. The next person I spoke to on Chat didn't really offer much information, other than suggesting I go to a store. The guys at the store were super helpful and said it shouldn't be a problem. It seems that in this case the phone may be already active on another network, but hard to say for sure. We'll see how it goes when my replacement gets here Saturday.
PolishDude said:
can you not request a sim card from sprint? do they not give those out? seems like people have this issue on sprint and verizon
Click to expand...
Click to collapse
I've seen others had problems getting a SIM from Sprint. When I first came to Sprint I bought an LG G2 from Swappa (Sprint variant LS980) and they gave me a SIM with no hassle. I had cut down my SIM from that phone for the N6 but they went ahead and gave me a new one anyway* and said they'll give me one any time.
*A new nano sim for the replacement N6 when I receive it. I'm just letting my LG limp by without LTE until then.
jst07 said:
I've seen others had problems getting a SIM from Sprint. When I first came to Sprint I bought an LG G2 from Swappa (Sprint variant LS980) and they gave me a SIM with no hassle. I had cut down my SIM from that phone for the N6 but they went ahead and gave me a new one anyway* and said they'll give me one any time.
*A new nano sim for the replacement N6 when I receive it. I'm just letting my LG limp by without LTE until then.
Click to expand...
Click to collapse
post in the sprint reddit :https://www.reddit.com/r/Sprint/
the mods are helpful and some employees there may be able to direct you. corp stores should be able to assist too.
When I got my N5, I had to go through 3 sim cards before I got one to work. Sprint CS is so behind the times when it comes to new technology, IMO.
Got my new nexus in today and activated without issue. Sprint wouldn't let me activate online for some reason so I took it to the store and it went fine.
This phone kicks ass btw
the store needs to put a click it ticket in to add the esn to their network, takes about 48 hours, and youll need a sim from them which the store can order or customer care can order.the part number for the sim is SIMGLW426C
Yeah sprint is a pain to activate devices not bought in their store, I've had friends with similar issues but with a Nexus 6 they've always been able to get it in the end.
Just a hassle...
zikronix said:
the store needs to put a click it ticket in to add the esn to their network, takes about 48 hours, and youll need a sim from them which the store can order or customer care can order.the part number for the sim is SIMGLW426C
Click to expand...
Click to collapse
orangekid said:
Yeah sprint is a pain to activate devices not bought in their store, I've had friends with similar issues but with a Nexus 6 they've always been able to get it in the end.
Just a hassle...
Click to expand...
Click to collapse
For whatever reason I couldn't activate the phone myself online, but the store was able to in about 15 mins. Glad I didn't have to wait a couple days for a click it ticket to go though.
You should request an invitation to the Google Project Fi! Then you can use both Sprint and T-Mobile as well as WiFi for calling. I'm just porting an unlimited data Verizon number over to Fi...
Sent from my Nexus 6 using Tapatalk
jst07 said:
I am trying to activate an N6 from Amazon on Sprint, and they are saying only Sprint devices can be activated. Maybe I didn't do enough homework before buying this, but is that correct? I was under the impression that unlocked phones could go anywhere*. Can someone confirm before I send my phone back to Amazon?
Thanks!
*any major US carrier, btw mine is the XT1103 variant
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I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. The model # was different tho... have you double checked yours?
shel692 said:
I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. I'll keep looking, I think you can probably activate, but you won't get LTE.... I'd send it back... or sell it.
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I appreciate the help, but this has been resolved. For the record, the Nexus 6 from Sprint or others absolutely works on Sprint so long as it is the XT1103 North American model, including LTE and CDMA. The XT1103 is the same phone sold by Sprint.
The original issue I had with Sprint had to do with my phone from Amazon being an open-box and previously/currently activated on another carrier.
shel692 said:
I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. The model # was different tho... have you double checked yours?
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its NOT a different model, its the same exact model. every nexus 6 that is sold in the united states is the exact same model, with the same radio, with the same available bands. and yes, it will work on project fi just fine. what you just said has nothing based in fact behind it. the only other version fir the n6, is the european/workd version, that isnt really sold in the united states, unless its in ebay or similar.