had something odd happen to my phone on the weekend. I pressed the power button (to wake it up) so I could quickly see the time and temp and I put it down, came back to it 3 hours later and the screen was still on.... (on the locked screen)
I unlocked it and locked it again and it wouldn't turn off the screen without me hitting the power button to do it
This happened last night as well and I noticed that it dimed the screen and stayed on when sometimes I see it dim then turn off a second later. Rebooting it makes it go back to the usual turning off after 10 or so seconds
I posted this on the aussie Whirlpool forms and someone else has said they have seen the same thing happen
sorry should have put in that I am on the 4.2.2 update on the Australian unbranded handset
chippyaus said:
had something odd happen to my phone on the weekend. I pressed the power button (to wake it up) so I could quickly see the time and temp and I put it down, came back to it 3 hours later and the screen was still on.... (on the locked screen)
I unlocked it and locked it again and it wouldn't turn off the screen without me hitting the power button to do it
This happened last night as well and I noticed that it dimed the screen and stayed on when sometimes I see it dim then turn off a second later. Rebooting it makes it go back to the usual turning off after 10 or so seconds
I posted this on the aussie Whirlpool forms and someone else has said they have seen the same thing happen
Click to expand...
Click to collapse
Try going to Settings -> Display -> Sleep and then selecting your preference, that solved it for me. It seems that sometimes this setting doesnt get recognized, so you have to select it again.
Related
I have searched this exact title and came up with 10 pages and I never saw anyone else with this problem. Surely I cannot be the only one.
After the Gingerbread upgrade I was getting the tethering message/force close, during that time my phone started to randomly shut off ( settle down Beavis, this isn't the same question thats been asked a thousand times ) and reboot. I lived with the tethering message problem for as long as I could but my phone became more ignorant day by day. I finally found a fix for the tethering issue and haven't had a return problem with that but now my phone either stays in standby mode ( dark screen ) and refuses to respond to the hard button to wake it up OR once on it refuses to go into standby mode and stays on until I pop the battery or I go into settings and time the screen out in 15 seconds ( often times this doesn't shut it down either ). Sometimes I can get it to come on by multiple pressing the power button ( this can't be healthy ) and the lock screen will flash momentarily just long enough for me to unlock the screen. Other times it will go to the lock screen while I'm in the middle of something.
Every day at some point while it's on and I'm using it, the power button option screen pops up ( silent mode, flight mode, power off ). When I'm done with a call I try to go into standby and it just sets there...ON.
The thought has crossed my mind that the button doesn't work or has a short but I really think it's something else ( I hope ). Can somebody help me? I am not very techie although I have updated the phone three times myself. It is unrooted and 2.3.5
Thank you in advance
I would go with the power button. It's a known issue on captivate.
mrhaley30705 said:
I would go with the power button. It's a known issue on captivate.
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Click to collapse
I stopped by the AT&T store the other day to check on insurance (ends up I didn't have it) and told them about my button not working properly and how the Captivate was notorious for this problem and they all said "We've never heard that". So the gadget gal is in there so she offers to take it apart and check it. She claims there isn't anything wrong with it and that it has the same amount of spring as the volume buttons. She then noticed that when she put the battery back in the phone came on automatically, I said it's not supposed to do that and she agreed but fortunate for me since I cannot turn it on. She then says I'm eligible for an upgrade and try's to sell me a new phone. I don't want a new contract.
So should I try and buy a new button and change it or could it be something else? Thank you in advance.
Are you using a case for your phone by any chance? If yes, is it too tight? Maybe the power button gets stuck because of that sometimes? Just a long shot! You stated that power menu pops up once in awhile when you're using it, is it possible that the way you grip the phone causes that? (Just trying to help and not trying to offend you btw.)
You might want to try flashing UCKK4 with bootloader(use it from the one click master collection of stock rom's) just to make sure that there is no issue with the firmware. It is not likely to fix your problem but it's good to have a clean start. At least that's what I would do to begin with.
Since you're willing to change the power button, why not do an experiment? Remove the power button and see if there is any change? If it works fine then it's the power button that's faulty else it's a hardware problem.
When going to bed tonight do these steps.
1. Put your phones brightness display on the lowest setting
2. Plug your phone in for an overnight charge, do not "turn off" your phone.
3. Wake up in the morning
4. Click the power button on your HTC ONE M7
Did the screen turn on? Are the Soft Keys the only part that lights up?
I've been able to replicate this problem over and over on 3-4 different HTC ONE M7's. For some reason the phone's display will not turn on in the morning. The only way to get it to is to either hold down the power button for a few seconds and the restart screen will pop-up which activates the screen again. Or, to do a complete restart.
Eventually the screen starts working again like normal after fiddling with it for 15-20 minutes...
I believe this is either a KitKat problem or light sensor problem or both. I do know this issue was never around before the KitKat upgrade months back.
Soul TKR said:
When going to bed tonight do these steps.
1. Put your phones brightness display on the lowest setting
2. Plug your phone in for an overnight charge, do not "turn off" your phone.
3. Wake up in the morning
4. Click the power button on your HTC ONE M7
Did the screen turn on? Are the Soft Keys the only part that lights up?
I've been able to replicate this problem over and over on 3-4 different HTC ONE M7's. For some reason the phone's display will not turn on in the morning. The only way to get it to is to either hold down the power button for a few seconds and the restart screen will pop-up which activates the screen again. Or, to do a complete restart.
Eventually the screen starts working again like normal after fiddling with it for 15-20 minutes...
I believe this is either a KitKat problem or light sensor problem or both. I do know this issue was never around before the KitKat upgrade months back.
Click to expand...
Click to collapse
I#ve never run across that problem but I know when I enable "ScreenOn" the screen stays on all night and if I just let my phone sit with screen on (because I fell asleep texting ) the screen will be off in the morning.
Soul TKR said:
When going to bed tonight do these steps.
1. Put your phones brightness display on the lowest setting
2. Plug your phone in for an overnight charge, do not "turn off" your phone.
3. Wake up in the morning
4. Click the power button on your HTC ONE M7
Did the screen turn on? Are the Soft Keys the only part that lights up?
I've been able to replicate this problem over and over on 3-4 different HTC ONE M7's. For some reason the phone's display will not turn on in the morning. The only way to get it to is to either hold down the power button for a few seconds and the restart screen will pop-up which activates the screen again. Or, to do a complete restart.
Eventually the screen starts working again like normal after fiddling with it for 15-20 minutes...
I believe this is either a KitKat problem or light sensor problem or both. I do know this issue was never around before the KitKat upgrade months back.
Click to expand...
Click to collapse
I can try it out. I'll report in the morning. ?
Sent from my HTC_0P6B using Tapatalk
Anyone?
Nobody?
Sent from my HTC6500LVW using Tapatalk
Beullar.... Beullar?
with my phone its just a 5 second lag sometimes, and i click the power button again to make sure i clicked it and it instead locks itself back. The third click however, everything works fine.
this has been happening to me for the longest its very irritating, i notice it happens whenever i fall asleep, a nap during the day or when i wake up in the morning its really annoying
Well glad to see I'm not the only one.
I have provided this thread link to HTC and reported the problem. Requested that they chime in if they have any questions.
i had that issue
Soul TKR said:
I have provided this thread link to HTC and reported the problem. Requested that they chime in if they have any questions.
Click to expand...
Click to collapse
Yes I had the same issue as the original post.Long story short I ended up sending the device back. The new one didn't suffer from this problem. This was back in October of 2013.
Same issues, it's probably light sensor:
http://forum.xda-developers.com/showpost.php?p=49918380&postcount=9
nitephlight said:
Same issues, it's probably light sensor:
http://forum.xda-developers.com/showpost.php?p=49918380&postcount=9
Click to expand...
Click to collapse
Nope. I already tried the light sensor calibration trick. It didn't work unfortunately. I ended up swapping out 4-5 HTC ONE's before it worked correctly.
yup, I tried the trick as well a few more times and could not wake the screen either. generally I'm tolerant of stuff like this because I assume it is the byproduct of repeated flashing and combo of mods.. but I I recall this happening quite early on in ownership and now it's back. (was AOSP now Sense base). sigh
Hello all,
I got this phone about a month and a half ago, and since I got it I've noticed a lot of freezing and crashing (more so after the 5.1 update).
Some examples:
-I try unlocking the phone from active display and the screen goes black. The only way to get out of it is to hold the power button to restart.
-Sometimes the phone freezes on the lock screen randomly, and when I pick up the phone to look at it, the time is wrong and I can't physically unlock the phone, only turn the screen on and off, leading to me having to hold the power button down to shut off and restart.
-When on some apps, like twitter for example, the phone freezes, and I cannot do anything except turn off the screen by pressing the power button. When I try waking the phone, it stays black or sometimes theres a flash of the screen I was on before, and then it goes black again. Only thing I can do here is hold the power button down until "Power Off" shows up on the screen, and I press that to shut the phone off.
Today I cleared the cache, and since then the phone has froze once, causing me to do a hard reset. What should I try next? Any idea what the problem could be?
Thank you for the help.
I have pretty much the exact same thing going on. It started last night... I first noticed I had some charging issues where the phone wasn't charging very quickly after the battery died (after a day of heavy use). I let it sit for awhile, then it booted up, and it showed the motorola splash screen. It gets all the way to the lock screen, although I'm unable to unlock the phone. The screen goes dark. It appears to still be getting texts and the like- although this screen blackness issue makes it so I can't unlock the phone. The one thing I can do is hold down the power button and turn it off. I've tried loading fastboot and doing a factory reset, although nothing appears to happen and it boots the same way. The other thing about it is that it appears to be running hot- way hot. Any ideas? I'm running stock rom, Verizon network, just updated to 5.1 when it came out last week.
I'm having an issue. Ever since the last OTA update when my phone goes into sleep mode I have a hard time getting the screen to come back on ( it still receives notifications and the alarm works etc.. just the screen wont turn on). sometimes I have to hold the power button until the power options screen finally comes on (but this can take upwards of 1 minute to happen ) or sometimes gotta hold the power and home key buttons (like taking a screenshot) or just keep hitting buttons until it finally comes on. It seems to happen more often then not when it is charging ( I tried different chargers and cords both in my home and in the car, it dosent matter) I'm going to try a back up and factory reset today. anything else that anyone would know that could possibly be causing this. Like I said I think it is something in the last update as that is when I noticed it starting. It is stock not rooted
Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
rockz1991 said:
Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
Click to expand...
Click to collapse
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
MrMike2182 said:
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
Click to expand...
Click to collapse
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
rockz1991 said:
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
Click to expand...
Click to collapse
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
MrMike2182 said:
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
Click to expand...
Click to collapse
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
rockz1991 said:
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
Click to expand...
Click to collapse
Since the factory reset didn't work, then unfortunately it really is a hardware issue.. I think you need a new screen..
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
stonedpsycho said:
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
Click to expand...
Click to collapse
Thanks stonedpsycho. I will have a look at it.