Hello, I am sorry to bother you.
I recently bought Galaxy Camera and now my Lens is stuck out and I am keep getting the "Zoom error" :
"There was a problem using zoom function. Insert the battery again, and turn on the camera. If the camera does not work normally, handle it gently and contact customer service center"
This is my last resort of help before service.
What have I tried:
1. Pulled the battery and try again after
2. Put on charger and try camera
3. Factory Reset
4. Smoothly tapping on the sides of the lens
5. Searching for dust particles in between lens bases
Same problem here..
Were you able to fix it without samsung service???
Same problem too, eny solution?
gierso said:
Same problem here..
Were you able to fix it without samsung service???
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Click to collapse
Same problem too, eny solution?
That's slightly worrying. It's a hardware fault for sure, especially if you've tried the reset instructions and they haven't worked.
Looks like you are going to have to get Samsung (or maybe another camera repairer?) to look at it.
zoom error
taskporo said:
Same problem too, eny solution?
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Click to collapse
this happens if you have damaged your device. only solution is to go to samsung service center. they will replace the camera module. it cost me about $70.
Related
Hello all,
This morning i tried my camera on my diamond, but when i launch the camera app, it gives me black screen. That's so weird. I reinstalled the rom, did hard reset, but get same result. So i want know if that is software issue or hardware issue. If it's a hardware issue, will the camera app launches or not ? Thank's !
So i installed new rom, and when i try to take a picture with camera, it says this "Unable to capture photo. Unable to get frame data from camera device"
What does this mean ? Please help !
Have you tried modifying the option "Encode photos in portait mode" in Advanced config? It causes problems.
If it isn't that, I guess it is a hardware fault. Restore original ROM and send it to repair.
I ain't advanced config...I searched in google after getting the error messae above, i found many people with this issue, some solved it by installing original rom or diff ones. I tried that, but same result, that's weird. Also i can't send it to repair because i ain't guarantee anymore :S
Up..is there anyone ?
Not very helpful, but do you get LESS than a year warranty on yout location?
Have you tried switching between the rear and front camera?
I bought this phone from somebody, and the guarantee is dead at the moment. the camera worked fine for 2 weeks, now i don't know what happen.
@colossuss : Already did it, but got same thing, a black screen
Another up...
I had the same problem. Hard resets and reflashing did not help, luckily I had warranty left. My impression of this phone so far (both my own and from forums) is VERY bad and this is the last time I buy from HTC.
Pff sound sucks, camera is ****ed up...i'll not buy from htc anymore too.
Hello I am looking for help with my Galaxy S Advance I still have a camera application error. They manage to work with sometimes but rarely, I had already different roms and the phone was on and still nothing. Motherboard and the camera itself are efficient because it said service. Now I have a rom "Carbon_Janice_KK-4.4.2_Build8" are any suggestions.
piczonek4 said:
Hello I am looking for help with my Galaxy S Advance I still have a camera application error. They manage to work with sometimes but rarely, I had already different roms and the phone was on and still nothing. Motherboard and the camera itself are efficient because it said service. Now I have a rom "Carbon_Janice_KK-4.4.2_Build8" are any suggestions.
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Click to collapse
Flash stock JB with Odin and see if it works there. Do factory reset. If that do not work, then probably it is not about software.
shut_down said:
Flash stock JB with Odin and see if it works there. Do factory reset. If that do not work, then probably it is not about software.
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I did as you wrote and so much still does not work while the front already working. Or maybe rear camera broke down as front acts motherboard is rather good?
piczonek4 said:
I did as you wrote and so much still does not work while the front already working. Or maybe rear camera broke down as front acts motherboard is rather good?
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I am not sure, you better go to service centre. If you did factory reset too, then probably it is not software problem.
piczonek4 said:
Hello I am looking for help with my Galaxy S Advance I still have a camera application error. They manage to work with sometimes but rarely, I had already different roms and the phone was on and still nothing. Motherboard and the camera itself are efficient because it said service. Now I have a rom "Carbon_Janice_KK-4.4.2_Build8" are any suggestions.
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Click to collapse
Have you already tried a third party camera app? If they found a problem as you mentioned above means it was exactly what was said by the @shut_down
Hello,
I have my phone for 4 months and it is taking steamy photos for about 1 month. It doesn't matter which mode I use. (Super auto, manual etc.) I'm not sure why it takes that bad photos. With sun light, it is steamy and bad quality, at night it is dying :/
Is there anyone facing this problem ?
Here are some sample photos that I've taken.
Edit: Site doesn't allow me to show the photos
sindmeot said:
Hello,
I have my phone for 4 months and it is taking steamy photos for about 1 month. It doesn't matter which mode I use. (Super auto, manual etc.) I'm not sure why it takes that bad photos. With sun light, it is steamy and bad quality, at night it is dying :/
Is there anyone facing this problem ?
Here are some sample photos that I've taken.
Edit: Site doesn't allow me to show the photos
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Click to collapse
First you have to determine if it is a software problem or a hardware problem
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Try flashing a different Firmware to see if the problem persists if it doesn't, then it was a software problem but if it does
I suggest you try cleaning the lens and if that fails, send the phone to Sony, theres nothing more you can do at this point
Godspeed!
Revontheus said:
First you have to determine if it is a software problem or a hardware problem
----------------
Try flashing a different Firmware to see if the problem persists if it doesn't, then it was a software problem but if it does
I suggest you try cleaning the lens and if that fails, send the phone to Sony, theres nothing more you can do at this point
Godspeed!
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Click to collapse
Hi,
Thank you for your answer. I'm not sure but i think it is a software issue.
Can you give me an idea to downgrade to another firmware such as: 23.2.A.0.278
sindmeot said:
Hi,
Thank you for your answer. I'm not sure but i think it is a software issue.
Can you give me an idea to downgrade to another firmware such as: 23.2.A.0.278
Click to expand...
Click to collapse
you can dowgrade to old original firmware with flashtool
you can also simply reset your firmware with the sony pc companion, it takes about 30-40 minutes for me
in both cases, make sure to backup all your important information before you change the firmware as it will be factory reset
should the problem persist then your camera is likely damaged.
You can either replace the camera yourself, they are about 30€ on ebay, or send it to sony for warranty repair. Takes about 10 workdays from sending the phone to getting it back (in Germany)
So today suddenly after open my camera app(Snap camera) I have noticed that focus does not work properly. Tried the stock app, the same situation.
Cleared the lens, cleared app cache and data then restart it still the same issue.
Could you please suggest any solution?
Same happend to my phone today. Have you find any fix?
I found my problem. The lens could not move normally as the glue was in the way. No everything is back to normal
sisqoboy said:
Same happend to my phone today. Have you find any fix?
I found my problem. The lens could not move normally as the glue was in the way. No everything is back to normal
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i have the same problem - after back panel+battery+front panel replacement. how did you fix it exactly please? thank you.
tlsty
The front camera of my device just wont work so I went ahead and made the service guys change the camera module but no luck it still doesn't work and is stuck with the same problem they say it might be a problem with the motherboard, any solution except changing the motherboard?
Edwin Hamal said:
The front camera of my device just wont work so I went ahead and made the service guys change the camera module but no luck it still doesn't work and is stuck with the same problem they say it might be a problem with the motherboard, any solution except changing the motherboard?
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Click to collapse
Can someone at least say something?