[Q] HTC MTP device, won't install - One (M7) Q&A, Help & Troubleshooting

Hi all, I've got an annoying problem. Last day i installed the htc one sync manager from my phone. Everything went well, only one driver wasn't updated. This was the HTC MTP device. Every time i try to update or something else i got code 10 error. Anybody something use full help?

cserba said:
Hi all, I've got an annoying problem. Last day i installed the htc one sync manager from my phone. Everything went well, only one driver wasn't updated. This was the HTC MTP device. Every time i try to update or something else i got code 10 error. Anybody something use full help?
Click to expand...
Click to collapse
do you use windows 8? if so, click here: http://forum.xda-developers.com/showthread.php?t=2232799
if not maybe this helps: http://forum.xda-developers.com/showthread.php?t=2261088

Thank you for the help. It is done. The thread can be closed.

Related

Messed up HTC Driver

Hello Everyone
Yesterday I tried to get my Nexus 7 with adb-Drivers working.
At this point, my HTC-Driver for my IncS was working. it was.
Now the Nexus 7 Driver and HTC Driver are completly messed up after i tried to install the nexus 7 driver. None of them is working. When I connect one of my IncS, Windows will search for Drivers but cancel this with: "No Driver found".
When I go into the Device-Manager, it shows my IncS as Android Phone in Other Devices. (See attached Screenshot)
I tried 1000times removing and reinstalling the HTC-Driver but this didn't help, Windows don't find any driver for this. HTC Sync is also don't recognize any phone, adb either.
Tried to go back with System Restore, but the Driver-Problem is still here.
Please help me, I need this driver working for syncing my phone.
Have a nice day
MrToastbrot
Try a right click on android phone in device manager, choose install driver and guide it manually to folder inside Program Files (x86)\HTC. There you have 2 folders HTC Driver and HTC BMP USB Driver just try with both.
Thanks for your help. But i found it another way:
Go to device manager, choose android phone and then update drivers.
Choose Search on Computer, then Search in a list of installed drivers.
Then goto list all drivers. Goto HTC Corpartion and take MyHTC.
Now its working. That dumb Windows never removed the HTC-Driver, but was too stupid to realise, that it should use this driver for the IncS...
Yes, your Win got stucked searching IncS drivers in Nexus folders cause you confused it with another phone connected. I had problems even with 2 HTC phones (Desire and IncS), so a few times it got stucked while i was trying to downgrade and install BlackRose, and that was a real pain in the ass...
With 2 HTC's I never had problems. It always worked fine with my Wildfire and Incredible S. But the Nexus 7 has messed up everything...
But thanks for your help, my phone is working now (with adb)
HTC Sync setup_1.1.66.0_htc not installing
Hi,
I recently bought a HTC one X, upgraded it to Jelly Bean 4.1.1. I had the connect to PC option in ICS before which now does not exist. The problem is, when i try to install the HTC Sync setup_1.1.66.0_htc, it gives me the error "The files for installation requirement checkandremoveoldhtcdriver could not be found.The installation will now stop.This is probably due to a failed, or cancelled downoad."
I have removed all possible HTC drivers that i found in the computer. I am using a Windows 7 Home premium X86 OS.
Need help! Googled and googled but have not found a solution so far.Called up HTC and they dont have a clue.
vijayendra16 said:
Hi,
I recently bought a HTC one X, upgraded it to Jelly Bean 4.1.1. I had the connect to PC option in ICS before which now does not exist. The problem is, when i try to install the HTC Sync setup_1.1.66.0_htc, it gives me the error "The files for installation requirement checkandremoveoldhtcdriver could not be found.The installation will now stop.This is probably due to a failed, or cancelled downoad."
I have removed all possible HTC drivers that i found in the computer. I am using a Windows 7 Home premium X86 OS.
Need help! Googled and googled but have not found a solution so far.Called up HTC and they dont have a clue.
Click to expand...
Click to collapse
why dont u give it a try in the one x forum as well ..
did u go to device manager (in windows) and delete from there as well ?
vijayendra16 said:
Hi,
I recently bought a HTC one X, upgraded it to Jelly Bean 4.1.1. I had the connect to PC option in ICS before which now does not exist. The problem is, when i try to install the HTC Sync setup_1.1.66.0_htc, it gives me the error "The files for installation requirement checkandremoveoldhtcdriver could not be found.The installation will now stop.This is probably due to a failed, or cancelled downoad."
I have removed all possible HTC drivers that i found in the computer. I am using a Windows 7 Home premium X86 OS.
Need help! Googled and googled but have not found a solution so far.Called up HTC and they dont have a clue.
Click to expand...
Click to collapse
Try to download the latest version of HTC Sync from htc.com.
demonicjas said:
why dont u give it a try in the one x forum as well ..
did u go to device manager (in windows) and delete from there as well ?
Click to expand...
Click to collapse
Device manager does not show anything. Tried that as well. Have posted in One X forum as well. Awaiting reply. Read in another forum that Sync manager has issues installing in Dell Inspiron. I have a Dell Inspiron. Dont know if that is true.
---------- Post added at 05:03 PM ---------- Previous post was at 04:49 PM ----------
nlooooo said:
Try to download the latest version of HTC Sync from htc.com.
Click to expand...
Click to collapse
Tried. Its shows the same version setup_1.1.66.0_htc.exe that i have and trying to install.
The latest one is like 3.2 or something like that.
Latest driver is in my signature d-st links. It's a zip file with latest driver only, no other crap.
Sent from my HTC One S using xda premium
Good to see you got it done
Sent from my HTC Incredible S
nlooooo said:
The latest one is like 3.2 or something like that.
Click to expand...
Click to collapse
Thats HTC Sync that has the version 3.2..HTC sync manager from the HTC website is 1.1.66.0. Even HTC Sync does not work and doesnt recognize my phone.Says no phone connected.
vijayendra16 said:
Thats HTC Sync that has the version 3.2..HTC sync manager from the HTC website is 1.1.66.0. Even HTC Sync does not work and doesnt recognize my phone.Says no phone connected.
Click to expand...
Click to collapse
Well..decided to do a fresh install of my OS. 1st thing i did after the reinstall of OS is to install the HTC driver and Viola! it worked. Able to use all services on HTC now.

[q] i messed up and now i can't boot

Hey so today I decided to updato to one of the 4.4 roms.
So I downloaded the rom + an update do CWM.
Since I installed CWM on my htc one I updated to windows 8.1 so I have no drivers for the fast boot or anything installed and had no idea that there where problems installing those in windows 8.1.
So just to test i jumped on my old CWM 6.0.3.2 and tried installing the rom this one->(http://forum.xda-developers.com/showthread.php?t=2520076)
No sucess.
So I thought no problem I update cwm and then try again. Problem is after trying installing the new rom and failing I can't boot into my previous rom.
Now I can't update the rocovery and I don't have any other roms rather then the one that doesn't work on my phone.
I'm kinda freaking out about all this since I have been trying to fix this for the last 2 hours without any success.
Please if someone could point me in the right direction I will be incredibly thankfull
xsidex said:
Hey so today I decided to updato to one of the 4.4 roms.
So I downloaded the rom + an update do CWM.
Since I installed CWM on my htc one I updated to windows 8.1 so I have no drivers for the fast boot or anything installed and had no idea that there where problems installing those in windows 8.1.
So just to test i jumped on my old CWM 6.0.3.2 and tried installing the rom this one->(http://forum.xda-developers.com/showthread.php?t=2520076)
No sucess.
So I thought no problem I update cwm and then try again. Problem is after trying installing the new rom and failing I can't boot into my previous rom.
Now I can't update the rocovery and I don't have any other roms rather then the one that doesn't work on my phone.
I'm kinda freaking out about all this since I have been trying to fix this for the last 2 hours without any success.
Please if someone could point me in the right direction I will be incredibly thankfull
Click to expand...
Click to collapse
First of all don't panic
Follow this thread to install drivers on your device http://forum.xda-developers.com/showthread.php?t=2232799
grab fastboot platform tools from here http://forum.xda-developers.com/showthread.php?t=1590800, don't worry about all the text just download platform tools file unzip and place folder on your desktop. Once inside the folder on a blank spot hold down shift key on your keyboard and right mouse click, you should see and Option to 'Open a Command window here" do that, then you should be OK from there (if you have installed drivers)
type "adb reboot bootloader", this should take your device to fastboot mode, then type "fastboot erase cache" and then try booting into your phone into recovery it should fire up, if it doesn't simply reflash recovery and erase cache again. (you can also side load a ROM if you have to in recovery (but once you get your drivers installed you should be able to place ROM directly on SD Card or install the nandroid backup)
Hope this helps
scifitrekkie said:
First of all don't panic
Follow this thread to install drivers on your device http://forum.xda-developers.com/showthread.php?t=2232799
grab fastboot platform tools from here http://forum.xda-developers.com/showthread.php?t=1590800
once you get into fastboot do a .. "fastboot erase cache" and then try booting into your recovery it should fire up (you can also side load a ROM if you have to in recovery (but once you get your drivers installed you should be able to place ROM directly on SD Card or install the nandroid backup)
Click to expand...
Click to collapse
First of all thanks for stopping by
Secondly I'm kinda freaking out because I simply can't follow the tutorial on the first link you sent me.
I simply can't install the drivers, once I go to fastboot mode, my htc on is detected as unknown USB device and once I select the downladed drivers from that thread and go to device manager to change the drivers, It simply says I have the last one and doesn't install anything...
I did a little research and found that in windows 8.1 you need to disable driver verification on the advanced boot option, did that, did nothing to help me and my situation.
Any advice?
xsidex said:
First of all thanks for stopping by
Secondly I'm kinda freaking out because I simply can't follow the tutorial on the first link you sent me.
I simply can't install the drivers, once I go to fastboot mode, my htc on is detected as unknown USB device and once I select the downladed drivers from that thread and go to device manager to change the drivers, It simply says I have the last one and doesn't install anything...
I did a little research and found that in windows 8.1 you need to disable driver verification on the advanced boot option, did that, did nothing to help me and my situation.
Any advice?
Click to expand...
Click to collapse
Try this one http://www.droid-now.com/2013/10/fix-working-fastboot-drivers-windows-8-1-x64/
no use freaking out: your phones not bricked , you are just having trouble accessing from your PC
scifitrekkie said:
Try this one http://www.droid-now.com/2013/10/fix-working-fastboot-drivers-windows-8-1-x64/
no use freaking out: your phones not bricked , you are just having trouble accessing from your PC
Click to expand...
Click to collapse
Right I've already looked at a similar tutorial and in device manager I have 2 entries for Renesas USB 3 nothing saying intel. But once I click them I find that the driver version and driver provider and date, is exacly the same as the ones shown on the tutorial. Problem is once I go to update the driver and browse to the x64 folder (where I place the modified files) it does exactly nothing just like it does when I try to update the drivers of the HTC one when in fast boot...
Did you try downloading HTC sync from HTC them self's?
I'm running 8.1 and the official HTC sync drivers work just fine. Uninstall any previous HTC drivers and restart before installing HTC sync. Then after all that plug in the phone in fastboot and verify that its installed and recognized.
Then use HTC one all in one tool or some other similar app and use it to sideload a rom
Sent from my One using XDA Premium 4 mobile app
Tachi91 said:
Did you try downloading HTC sync from HTC them self's?
I'm running 8.1 and the official HTC sync drivers work just fine. Uninstall any previous hyc drivers and restart before installing HTC sync
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
After trying and failing to update the fastboot drivers I installed htc sync and rebooted. Still have the same problem. Now I may have not unnistalled the previous drivers that allowed me to access the htc one storage normaly when a rom is installed so that maybe the issue.
How would you unnistall the previous drivers? Are they in the device manager?
xsidex said:
After trying and failing to update the fastboot drivers I installed htc sync and rebooted. Still have the same problem. Now I may have not unnistalled the previous drivers that allowed me to access the htc one storage normaly when a rom is installed so that maybe the issue.
How would you unnistall the previous drivers? Are they in the device manager?
Click to expand...
Click to collapse
If it was the htc driver install program then you would uninstall it like any other program. If you did it manually by going into device manager then simply find the device and uninstall it from within device manager.. It should give you an option to delete the drivers after uninstall
Sent from my One using XDA Premium 4 mobile app
Tachi91 said:
If it was the htc driver install program then you would uninstall it like any other program. If you did it manually by going into device manager then simply find the device and uninstall it from within device manager.. It should give you an option to delete the drivers after uninstall
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So I take a break because I'm getting kinda worried about all this and really needed to "Chill the F*** down"
So I tried your idea, went to the control panel and unnistalled HTC sync and HTC drivers and iptinstaller (I think this one is installed with HTC sync), then I rebooted and installed htc sync again, rebooted and then booted my phone up and went to fastboot, then plugged the usb cable (that is plugged in a motherboard port not in the front pannel) to the phone, it displayed FASTBOOT USB as normal, waited a couple of seconds for windows to say that the device is not recognized as it did before...
Any thoughts? My biggest issue is that I have 2 hours to fix this since tomorrow I really need this phone...that's whats freaking me out
Any idea or anyway to fix this will be trully appreciated since At the moment I literelly don't know what to do anymore...
If after uninstalling the phone and the drivers then installing HTC sync and the problem has not been fixed.
Fastest way would be using Linux since the drivers are made by you essentially. And fastboot and adb are installed and recognized
Sent from my One using XDA Premium 4 mobile app
Tachi91 said:
If after uninstalling the phone and the drivers then installing HTC sync and the problem has not been fixed.
Fastest way would be using Linux since the drivers are made by you essentially. And fastboot and adb are installed and recognized
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
One thing you said unnistall the phone and the drivers the only thing I did was I went to the controll panel and unnistalled everything HTC related, is the phone unnistalled just by doing that?
And currently I have no acess to a linux machine and I tried to create a virtual machine with windows 7 but I seem to be strugling to connect the unknown device that is my phone in fastboot mode to the virtual machine
xsidex said:
One thing you said unnistall the phone and the drivers the only thing I did was I went to the controll panel and unnistalled everything HTC related, is the phone unnistalled just by doing that?
And currently I have no acess to a linux machine and I tried to create a virtual machine with windows 7 but I seem to be strugling to connect the unknown device that is my phone in fastboot mode to the virtual machine
Click to expand...
Click to collapse
It shouldn't make a difference either or would delete the drivers.
As for the virtual machine I always just created a partition on the harddrive and dual booted Ubuntu and windows
Sent from my One using XDA Premium 4 mobile app
Tachi91 said:
It shouldn't make a difference either or would delete the drivers.
As for the virtual machine I always just created a partition on the harddrive and dual booted Ubuntu and windows
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Do you think doing that but using windows 7 and then installing htc sync would do the trick? That's what I was thinking about doing right now
xsidex said:
Do you think doing that but using windows 7 and then installing htc sync would do the trick? That's what I was thinking about doing right now
Click to expand...
Click to collapse
It would work since HTC drivers work on W7 just 8 and 8.1 are the ones with issues.
Sent from my One using XDA Premium 4 mobile app
xsidex said:
Any idea or anyway to fix this will be trully appreciated since At the moment I literelly don't know what to do anymore...
Click to expand...
Click to collapse
Try this one then?
http://forum.xda-developers.com/showthread.php?t=2347317
or do you have a mate that's got a Win7 machine.
sorry not near PC, searching through xda blogs in between meetings
scifitrekkie said:
Try this one then?
http://forum.xda-developers.com/showthread.php?t=2347317
or do you have a mate that's got a Win7 machine.
sorry not near PC, searching through xda blogs in between meetings
Click to expand...
Click to collapse
I was completely freaking out as soon as the problem kicked in and only now did I realize that I had and old rom backup on the recovery I could not believe it, sorry for the inconvinience I may have caused you guys.
About the drivers I simply could not get anything to work anything, hopefully someone should figure it out.
Just a quick and much more simple question, how can I update my recovery to the last CWM version?
I tried rom manager which only shows a version before the last one and I wanted to see if the last one worked with the 4.4 rom.
Anyways thanks for everyone who trie to help me in the first place it's much appreciated
xsidex said:
I was completely freaking out as soon as the problem kicked in and only now did I realize that I had and old rom backup on the recovery I could not believe it, sorry for the inconvinience I may have caused you guys.
About the drivers I simply could not get anything to work anything, hopefully someone should figure it out.
Just a quick and much more simple question, how can I update my recovery to the last CWM version?
I tried rom manager which only shows a version before the last one and I wanted to see if the last one worked with the 4.4 rom.
Anyways thanks for everyone who trie to help me in the first place it's much appreciated
Click to expand...
Click to collapse
Did you disable the driver signing on Windows 8? That's got to be done before any of the driver installation or adb/fastboot setup stuff.
I can help you get it figured out via team viewer maybe later tonight. The latest TWRP would probably solve your issue, it works for the new 4.4 roms, the goo.im app would probably install it but you really need to be using fastboot and adb if you're going to be flashing stuff.
Once you get the driver issue solved you just download the recovery, it will be a .img file, drop it in the right folder, rename recovery.img, and type the command: fastboot flash recovery recovery.img.
CharliesTheMan said:
Did you disable the driver signing on Windows 8? That's got to be done before any of the driver installation or adb/fastboot setup stuff.
I can help you get it figured out via team viewer maybe later tonight. The latest TWRP would probably solve your issue, it works for the new 4.4 roms, the goo.im app would probably install it but you really need to be using fastboot and adb if you're going to be flashing stuff.
Once you get the driver issue solved you just download the recovery, it will be a .img file, drop it in the right folder, rename recovery.img, and type the command: fastboot flash recovery recovery.img.
Click to expand...
Click to collapse
Hey Men for some reason I simply cannot send PM, or at least that's what I think but I was telling you if you could really help me out trhough teamviewer to fix this mess.
I already lost abou 3 hours on this so no point to keep going since I simply cannot find the answer to it
xsidex said:
Hey Men for some reason I simply cannot send PM, or at least that's what I think but I was telling you if you could really help me out trhough teamviewer to fix this mess.
I already lost abou 3 hours on this so no point to keep going since I simply cannot find the answer to it
Click to expand...
Click to collapse
As far as I know, On windows 8.1 With a H.Boot of 1.54 or above ADB/Fastboot will not work in the recovery? Not 100% sure, just read it somewhere on here, have you recently updated to 8.1? Failing that, reinstall HTC Sync, Reboot, Then uninstall HTC Sync (-JUST- HTC Sync, when it asks leave the drivers installed) Then reboot again, and try again, thats what I did when my ADB Stopped working and it got it going again
Hope you get it sorted soon.

[Q] HTC One Driver Issues.

Recently after install cyanongen mod I tried connecting my HTC One to my pc and found out that the drivers needed are not there, I tried using a guide on installing the drivers by manualy installing them through the device manager but that isn't working, I've also installed HTC Sync but it isn't recognizing my phone as well. I'm not sure what to do. Please help.
PlasticSandals said:
Recently after install cyanongen mod I tried connecting my HTC One to my pc and found out that the drivers needed are not there, I tried using a guide on installing the drivers by manualy installing them through the device manager but that isn't working, I've also installed HTC Sync but it isn't recognizing my phone as well. I'm not sure what to do. Please help.
Click to expand...
Click to collapse
I assume your having Windows HTC driver issue? I just posted a reply in another thread, it has links to drivers you can try.
http://forum.xda-developers.com/showpost.php?p=49169571&postcount=12
BCocoPop said:
I assume your having Windows HTC driver issue? I just posted a reply in another thread, it has links to drivers you can try.
http://forum.xda-developers.com/showpost.php?p=49169571&postcount=12
Click to expand...
Click to collapse
This hasn't seemed to have any effect onto my problem whatsoever, however you help and guidance is appericated.

Problem with HTC drivers

Hi.
Yesterday I bought a HTC ONE.
It's quite diferent to root and unblock than my previous Galaxy S3.
I've found the All In One Kit that seems to be quite easy to use and user friendly.
However I'm facing strange issues with the drivers...
I just installed the latest HTCDRIVERS.EXE and as soon as I plug the HTC on my laptop, my windows tries to install the driver (with USB debugging ON) but without sucess!
More strange is that, a few seconds after a windows pops up showing "HTC ONE" and asking if I want to open files, see photos and so on...
So, what am I doing wrong since everytime I try to use the ALL IN ONE KIT to get a token ID that will lead to unlock bootloader, I get a "DEVICE NOT FOUND" message?
Please help me...
plantunes said:
Hi.
Yesterday I bought a HTC ONE.
It's quite diferent to root and unblock than my previous Galaxy S3.
I've found the All In One Kit that seems to be quite easy to use and user friendly.
However I'm facing strange issues with the drivers...
I just installed the latest HTCDRIVERS.EXE and as soon as I plug the HTC on my laptop, my windows tries to install the driver (with USB debugging ON) but without sucess!
More strange is that, a few seconds after a windows pops up showing "HTC ONE" and asking if I want to open files, see photos and so on...
So, what am I doing wrong since everytime I try to use the ALL IN ONE KIT to get a token ID that will lead to unlock bootloader, I get a "DEVICE NOT FOUND" message?
Please help me...
Click to expand...
Click to collapse
To get the token ID you need to be in fastboot mode, not booted in Android.
plantunes said:
Hi.
Yesterday I bought a HTC ONE.
It's quite diferent to root and unblock than my previous Galaxy S3.
I've found the All In One Kit that seems to be quite easy to use and user friendly.
However I'm facing strange issues with the drivers...
I just installed the latest HTCDRIVERS.EXE and as soon as I plug the HTC on my laptop, my windows tries to install the driver (with USB debugging ON) but without sucess!
More strange is that, a few seconds after a windows pops up showing "HTC ONE" and asking if I want to open files, see photos and so on...
So, what am I doing wrong since everytime I try to use the ALL IN ONE KIT to get a token ID that will lead to unlock bootloader, I get a "DEVICE NOT FOUND" message?
Please help me...
Click to expand...
Click to collapse
uninstall your current drivers and try these they work flawless for me
http://www.mediafire.com/download/j55vk6qbbr6250c/HTCDriver_4.8.0.002.exe
MD5: e2a21d71954d4164c1a116abb926a363
and don't rely totally on the toolkit for everything
use the included adb / fastboot files yourself and get familiar with them it may save your butt later
It looks like that the real problem is that ADB sees my HTC as offline!
I can't figure out how can I sort this out...
plantunes said:
It looks like that the real problem is that ADB sees my HTC as offline!
I can't figure out how can I sort this out...
Click to expand...
Click to collapse
Anyone please?

USB Device Not Recognized (HTC ONE M7)

Hi Guys,
I would like your help my HTC One(M7) has stopped being recognized on my all computers(laptop and desktop), as it shows in the attachments.
I would like to know how could I fix this.
Thanks & Best Regards
Same Problem here, I think it's a defective USB port on the phone so I called in for repairs.
Think that's the best option that you have.
Bjbeats31 said:
Hi Guys,
I would like your help my HTC One(M7) has stopped being recognized on my all computers(laptop and desktop), as it shows in the attachments.
I would like to know how could I fix this.
Thanks & Best Regards
Click to expand...
Click to collapse
No need to send your phone off for this, just looks like a driver issue, open device manager, right click unknown device, update driver, browse my computer, let me pick from a list, android devices if asked, select my HTC driver, if you get rubbish about the driver might be wrong, select install anyway.
If no driver is available, download and install HTC sync manager, then just remove HTC sync afterwards, just leaving the drivers then try again.
@Seanie280672 Thanks.
Bjbeats31 said:
@Seanie280672 Thanks.
Click to expand...
Click to collapse
I did what you said but still it doesn't work, the error maintains.

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