I unplugged my htc one in the morning after fully charging it over night.. I used it for about an hour, and then when i was trying to move the gallery shortcut to the home screen, the phone suddenly froze and the phone switched off, i kept holding the power button but it wouldn't switch on and I tried plugging it back but the LED light didn't turn on. i also tried to do a hard rest, booting to fastboot mode but non of that worked. Does someone have a solution for this? please help
Mjnss23 said:
I unplugged my htc one in the morning after fully charging it over night.. I used it for about an hour, and then when i was trying to move the gallery shortcut to the home screen, the phone suddenly froze and the phone switched off, i kept holding the power button but it wouldn't switch on and I tried plugging it back but the LED light didn't turn on. i also tried to do a hard rest, booting to fastboot mode but non of that worked. Does someone have a solution for this? please help
Click to expand...
Click to collapse
maybe this could help: http://forum.xda-developers.com/showthread.php?t=2440524
nkk71 said:
maybe this could help: http://forum.xda-developers.com/showthread.php?t=2440524
Click to expand...
Click to collapse
Thanks, but that didn't work for me. I might send it to htc.
Mjnss23 said:
Thanks, but that didn't work for me. I might send it to htc.
Click to expand...
Click to collapse
have you tried to hold the proximity sensor of your phone under a bright light while pressing power button?
herwegan said:
have you tried to hold the proximity sensor of your phone under a bright light while pressing power button?
Click to expand...
Click to collapse
Yes i have. I've sent it to htc, im getting a replacement.
This problem become massive big..what did htc do?? They own us an explanation......i also face same problem....its going to htc center soon!!
Sent from my GT-N7100 using XDA Premium 4 mobile app
Related
Any ideas of what is up with my mates phone please?
Also when it is on charge the orange charging indicator comes on but not the screen?
He said it randomly shut off on mid text
Thanks
a drained battery. when the battery is dead on my phone, it displays the same behaviour (red led, vibrates once and doesn't power on).
the orange led is normal when charging. when charging from power-off state, screen will stay off till you turn it on.
tell your friend to fully change the battery
syc7090 said:
a drained battery. when the battery is dead on my phone, it displays the same behaviour (red led, vibrates once and doesn't power on).
the orange led is normal when charging. when charging from power-off state, screen will stay off till you turn it on.
tell your friend to fully change the battery
Click to expand...
Click to collapse
I thought this too mate, I have left it on charge for a bit and then turned it off and it does the same although this time, the buttons at the bottom have decided to light up?
i'm not sure then. maybe a faulty battery? just a wild guess. has he tried a factory reset? is the phone rooted?
syc7090 said:
i'm not sure then. maybe a faulty battery? just a wild guess. has he tried a factory reset? is the phone rooted?
Click to expand...
Click to collapse
The phone isn't rooted, any idea of how to factory reset without being able to see the screen?
The phone works as normal, eg the volume rocker works and the turn on sound, and button lights, but not the screen? :s faulty screen connection maybe?
jameslfc5 said:
The phone isn't rooted, any idea of how to factory reset without being able to see the screen?
The phone works as normal, eg the volume rocker works and the turn on sound, and button lights, but not the screen? :s faulty screen connection maybe?
Click to expand...
Click to collapse
oops, hit the thanks button by accident
faulty screen sounds like a possibility. i don't know how you would be able to do anything if the screen is not working.
syc7090 said:
oops, hit the thanks button by accident
faulty screen sounds like a possibility. i don't know how you would be able to do anything if the screen is not working.
Click to expand...
Click to collapse
He's going to send it off to the infamous htc for repair haha
Thanks for your help
Sent from my GT-I9100 using xda premium
jameslfc5 said:
He's going to send it off to the infamous htc for repair haha
Thanks for your help
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
sorry i couldn't be more helpful
Just wondering if anyone can help me out here..
My HTC is not turning on at all. I was using it fine, nothing was over heating and it was just in my pocket. I went to check on my phone and it was just off. Is there anything I can do, or possibly take it in for warranty. I have never owned a HTC so I don't know where to go for support. I am from Sydney Australia. Any help would be appreciated. I have left it on charge for 30 minutes - And nothing yet, not turning on
jrrevoltar said:
Just wondering if anyone can help me out here..
My HTC is not turning on at all. I was using it fine, nothing was over heating and it was just in my pocket. I went to check on my phone and it was just off. Is there anything I can do, or possibly take it in for warranty. I have never owned a HTC so I don't know where to go for support. I am from Sydney Australia. Any help would be appreciated. I have left it on charge for 30 minutes - And nothing yet, not turning on
Click to expand...
Click to collapse
Havent rooted or unlocked at all I assume?
No lights or anytihng coming up? Try any button combinations, power and volume down, try it while the phone is not plugged in... report back with any findings.
mt3g said:
Havent rooted or unlocked at all I assume?
No lights or anytihng coming up? Try any button combinations, power and volume down, try it while the phone is not plugged in... report back with any findings.
Click to expand...
Click to collapse
It is unlocked and rooted.. Tried all combinations before posting this thread. Lights are not on at all when charging. At this point it seems dead, but the question is how?
jrrevoltar said:
It is unlocked and rooted.. Tried all combinations before posting this thread. Lights are not on at all when charging. At this point it seems dead, but the question is how?
Click to expand...
Click to collapse
I know it sounds crazy but have you tried holding it under a bright light and try turning it on?
bigdaddy619 said:
I know it sounds crazy but have you tried holding it under a bright light and try turning it on?
Click to expand...
Click to collapse
Just tried that now, still no go well this sucks lol
plug into computer and get any sounds or recognition from the computer?
mt3g said:
plug into computer and get any sounds or recognition from the computer?
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Click to collapse
I hear a USB sound. So it is recognizing something
jrrevoltar said:
I hear a USB sound. So it is recognizing something
Click to expand...
Click to collapse
but it isn't showing a USB device or MTP or HTC One in device manager? ADB is a possibility if I'm not mistaken (still new to HTC One).
mt3g said:
but it isn't showing a USB device or MTP or HTC One in device manager? ADB is a possibility if I'm not mistaken (still new to HTC One).
Click to expand...
Click to collapse
It is not showing anything at all on my PC
Although when I hold the power down when plugged into my PC it makes the unplug sound and while still holding the power button long enough it has the plugged in sound. But nothing shows up on PC
Not sounding good at all. Hopefully someone else chimes in on this matter and has other ideas. Good luck.
jrrevoltar said:
It is not showing anything at all on my PC
Although when I hold the power down when plugged into my PC it makes the unplug sound and while still holding the power button long enough it has the plugged in sound. But nothing shows up on PC
Click to expand...
Click to collapse
Have you tried rebooting it via adb command?
humblehyper said:
Have you tried rebooting it via adb command?
Click to expand...
Click to collapse
Yeah i couldn't. it says Waiting for Device
Tried everything.. I bought this phone from Gumtree Australia a few months ago and that person got it from the Optus store via Contract I believe. But I don't have the Receipt however, I have the box and accessories and warranty stickers that come inside the box. Would I have to go through Optus store or is there a HTC One centre like they have Apple and Samsung centres/stores..
This question is probably only for Australian users
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Reilly9 said:
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Click to expand...
Click to collapse
does it matter if the phone is plugged into the wall charger? Or it has to be the phone? Either way, i am going to try this out for sure! thanks
Reilly9 said:
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Click to expand...
Click to collapse
And do you know if the light should be facing the screen or the back. Or doesn't matter? Sorry just gathering as much info as I can before sending off to repair which I don't wanna do..
jrrevoltar said:
does it matter if the phone is plugged into the wall charger? Or it has to be the phone? Either way, i am going to try this out for sure! thanks
Click to expand...
Click to collapse
Well, when I heard this in another thread he said he fixed it by plugging it into the computer for an hour or so. Then the led turned red, then he put it into recovery and booted right into the ROM. Np hope it works out for you
---------- Post added at 01:17 PM ---------- Previous post was at 01:15 PM ----------
jrrevoltar said:
And do you know if the light should be facing the screen or the back. Or doesn't matter? Sorry just gathering as much info as I can before sending off to repair which I don't wanna do..
Click to expand...
Click to collapse
The light has to be facing the phone. You can see the two sensors on the top left on the front, point the light there.
I fix mine by let it charge on wall plug for 4 days straight until red LED started to ON back..lets it charge for another 1/2 hr n press the power button to ON the device..weird..4 days just to gain back some juice due to battery completely die..
Sent from my HTC One using xda app-developers app
Hey guys,
I left my HTC One to charge and when I tried to unlock it, it wouldn't respond. Right now it's a blank screen, the red LED is on even when I unplug the phone, and the hardware buttons are lit. I've tried to restart the phone by holding the power, holding power + volume down, but nothing is working. Device isn't showing up under adb or fastboot devices. What is going on? How can I fix this?
Help me out. Thanks!
-Coby
Edit: Recently this has been happening to my phone frequently, but I am usually able to get it to restart doing the methods said above. This is the first time I can't get it to do anything.
Put it under a stronger light and longpress power + vol-
Try this
I was actually searching through old threads and found that same answer and tried it. I can't believe it worked! Thanks! Why does this happen though? And will this hopefully prevent it from happening later on?
Are you rooted with a custom rom?
However, idk why it happened
Guich said:
Are you rooted with a custom rom?
However, idk why it happened
Click to expand...
Click to collapse
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!
COBYATCH said:
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!
Click to expand...
Click to collapse
:good:
Strange that you had this issue, but :good:
Guich said:
Put it under a stronger light and longpress power + vol-
Try this
Click to expand...
Click to collapse
Why the stronger light? Im confused! :cyclops:
This has worked for me a ton of times too, I guess it must just trigger something with the light sensor the phone has and wakes it up.
TwinAdk said:
Why the stronger light? Im confused! :cyclops:
Click to expand...
Click to collapse
It's a tips
Maybe the light sensor is always on...
Sent from One with Tapa4
It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....
kungfudavie said:
It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....
Click to expand...
Click to collapse
Can you please give me a little bit more details?
I have exact the same issue: The battery ran out completely, then I can't charge it or turn it on.
I have tried
1. with charger connect to outlet, power + vol-
2. with charger connect to PC, power + vol-
3. under desk light, without charger connected, power + vol-
Nothing worked for me.
Some questions:
- Should I connect the cable when I attempt to turn on the phone?
- Is normal desk fluorescent light "bright enough"?
- Should I move the phone under the light first then press the button, or the other way around?
Thank you for your help!
i have the same problem in my htc eye. i tried your solution. but it won't worked for me. phone still on blank screen and red light is on. how can i fix it?????
I flashed latest elemental kernel with android revolution HD 31.0 rom yesterday and everything worked fine until this morning. I was on a call this morning and the phone shut down during the call and just won't start ( I have already tried pressing power button for a minute, power button _ up/down keys ). Phone had more than 50% charging when it died. Am I screwed or is there some way I can get the phone to power back on?
Please HELP !
stivelio said:
I flashed latest elemental kernel with android revolution HD 31.0 rom yesterday and everything worked fine until this morning. I was on a call this morning and the phone shut down during the call and just won't start ( I have already tried pressing power button for a minute, power button _ up/down keys ). Phone had more than 50% charging when it died. Am I screwed or is there some way I can get the phone to power back on?
Please HELP !
Click to expand...
Click to collapse
Plug it in your computer, what is the device manager recognizing it as? Does it say "Qualcomm HSUSB" or similar?
nkk71 said:
Plug it in your computer, what is the device manager recognizing it as? Does it say "Qualcomm HSUSB" or similar?
Click to expand...
Click to collapse
It shows up as Android Device ->My HTC One in Device manager.
stivelio said:
It shows up as Android Device ->My HTC One in Device manager.
Click to expand...
Click to collapse
Then you should be good, just charge it overnight (is the LED working?) and try booting it up in the morning.
Also, try this: http://forum.xda-developers.com/showpost.php?p=43579577&postcount=36105
and this: http://forum.xda-developers.com/showthread.php?t=2481211
Hit the thanks button if I helped
EDIT: don't forget the bright light trick!!
nkk71 said:
Then you should be good, just charge it overnight (is the LED working?) and try booting it up in the morning.
Also, try this: http://forum.xda-developers.com/showpost.php?p=43579577&postcount=36105
and this: http://forum.xda-developers.com/showthread.php?t=2481211
Hit the thanks button if I helped
EDIT: don't forget the bright light trick!!
Click to expand...
Click to collapse
Appreciate the helpful links. Unfortunately none of those options have worked for me and I probably need to let it charge overnight to see if that works. The LED doesn't come on at all and so not sure if it's a different issue .
Also haven't tried charging in bright light today as we have bad weather today with dark skies and less light.
stivelio said:
Also haven't tried charging in bright light today as we have bad weather today with dark skies and less light.
Click to expand...
Click to collapse
Bright light not needed for charging, it's when you try to "simulate a battery pull".
nkk71 said:
Bright light not needed for charging, it's when you try to "simulate a battery pull".
Click to expand...
Click to collapse
Pardon my ignorance. How do I simulate a battery pull?
stivelio said:
Pardon my ignorance. How do I simulate a battery pull?
Click to expand...
Click to collapse
hold the phone under bright light (lamp, home lights) and keep the power button pressed for as long as it takes until it comes back on
IINexusII said:
hold the phone under bright light (lamp, home lights) and keep the power button pressed for as long as it takes until it comes back on
Click to expand...
Click to collapse
How long is too long for this method? I tried this for 5 minutes and still doesn't come back on
stivelio said:
How long is too long for this method? I tried this for 5 minutes and still doesn't come back on
Click to expand...
Click to collapse
R.I.P
IINexusII said:
R.I.P
Click to expand...
Click to collapse
RIP = I need to get a new phone? I got this phone just 4 months back
stivelio said:
RIP = I need to get a new phone? I got this phone just 4 months back
Click to expand...
Click to collapse
Charged overnight with no change. Sent the phone back to TMo as it is still under warranty
I think u should go for warranty.
Sent From HTC One Android Revolution 31.0
Ok so i just got out of work and went to look at my phone and i pushed the power button and nothing happened. so I held the power button to see if it just shut off ad that also didnt do anything, so then i tried charging... still nothing, volume down + power... nothing. Can you guys please help me with this? I have absolutely no idea whats wrong, and it makes no sense because I literally hadnt changed or done anything with it all day, and i havent changed ROM's recently either(running Insertcoin 6.0.3 if that makes any difference).
Sounds toasted.
Sent from my HTC One using Tapatalk
Yeah its now displaying qhsusb_dload under device manager, is there any fix for that or is it ****ed
Charlielx said:
Yeah its now displaying qhsusb_dload under device manager, is there any fix for that or is it ****ed
Click to expand...
Click to collapse
Hold down both power button and vol down until hardware lights start blinking and keep holding until it reboots.
Sent from my HTC One using Tapatalk
Charlielx said:
Yeah its now displaying qhsusb_dload under device manager, is there any fix for that or is it ****ed
Click to expand...
Click to collapse
ugly.
if it's under warranty take it for repair.
For anyone returning to this thread looking for the solution to the qhsub_dload problem, i contacted HTC and the only way to fix it is to send it in for repair.
Charlielx said:
For anyone returning to this thread looking for the solution to the qhsub_dload problem, i contacted HTC and the only way to fix it is to send it in for repair.
Click to expand...
Click to collapse
i am quite late... but if did it boot up using these tricks?
(original thread: [GUIDE][FIX] Solve Bootloops and no OS on phone!
Basic issues and troubleshooting? Here it goes
Q: I can't start up my device, not even the soft buttons are lighting up!
A: I know, it sound strange, but you have to do the following thing:
Hold your HTC One below a bright lights source and hold the power button for about 15 seconds or even longer. The charging light will light up. Then hold down the volume down button and try different key combinations!
Q: I still can't boot up my device!
A: Hold volume down and volume up button and the power button for about 90 seconds. If this doesn't work, try holding your phone below bright light again
could be memory problem
it could be a memory problem, do you have enough RAM? sometimes the phone also restarts if it lacks free RAM for its apps to be run