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[HELP] HTC One not turning on

Just wondering if anyone can help me out here..
My HTC is not turning on at all. I was using it fine, nothing was over heating and it was just in my pocket. I went to check on my phone and it was just off. Is there anything I can do, or possibly take it in for warranty. I have never owned a HTC so I don't know where to go for support. I am from Sydney Australia. Any help would be appreciated. I have left it on charge for 30 minutes - And nothing yet, not turning on

jrrevoltar said:
Just wondering if anyone can help me out here..
My HTC is not turning on at all. I was using it fine, nothing was over heating and it was just in my pocket. I went to check on my phone and it was just off. Is there anything I can do, or possibly take it in for warranty. I have never owned a HTC so I don't know where to go for support. I am from Sydney Australia. Any help would be appreciated. I have left it on charge for 30 minutes - And nothing yet, not turning on
Click to expand...
Click to collapse
Havent rooted or unlocked at all I assume?
No lights or anytihng coming up? Try any button combinations, power and volume down, try it while the phone is not plugged in... report back with any findings.

mt3g said:
Havent rooted or unlocked at all I assume?
No lights or anytihng coming up? Try any button combinations, power and volume down, try it while the phone is not plugged in... report back with any findings.
Click to expand...
Click to collapse
It is unlocked and rooted.. Tried all combinations before posting this thread. Lights are not on at all when charging. At this point it seems dead, but the question is how?

jrrevoltar said:
It is unlocked and rooted.. Tried all combinations before posting this thread. Lights are not on at all when charging. At this point it seems dead, but the question is how?
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Click to collapse
I know it sounds crazy but have you tried holding it under a bright light and try turning it on?

bigdaddy619 said:
I know it sounds crazy but have you tried holding it under a bright light and try turning it on?
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Click to collapse
Just tried that now, still no go well this sucks lol

plug into computer and get any sounds or recognition from the computer?

mt3g said:
plug into computer and get any sounds or recognition from the computer?
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Click to collapse
I hear a USB sound. So it is recognizing something

jrrevoltar said:
I hear a USB sound. So it is recognizing something
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Click to collapse
but it isn't showing a USB device or MTP or HTC One in device manager? ADB is a possibility if I'm not mistaken (still new to HTC One).

mt3g said:
but it isn't showing a USB device or MTP or HTC One in device manager? ADB is a possibility if I'm not mistaken (still new to HTC One).
Click to expand...
Click to collapse
It is not showing anything at all on my PC
Although when I hold the power down when plugged into my PC it makes the unplug sound and while still holding the power button long enough it has the plugged in sound. But nothing shows up on PC

Not sounding good at all. Hopefully someone else chimes in on this matter and has other ideas. Good luck.

jrrevoltar said:
It is not showing anything at all on my PC
Although when I hold the power down when plugged into my PC it makes the unplug sound and while still holding the power button long enough it has the plugged in sound. But nothing shows up on PC
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Click to collapse
Have you tried rebooting it via adb command?

humblehyper said:
Have you tried rebooting it via adb command?
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Click to collapse
Yeah i couldn't. it says Waiting for Device

Tried everything.. I bought this phone from Gumtree Australia a few months ago and that person got it from the Optus store via Contract I believe. But I don't have the Receipt however, I have the box and accessories and warranty stickers that come inside the box. Would I have to go through Optus store or is there a HTC One centre like they have Apple and Samsung centres/stores..
This question is probably only for Australian users

I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man

Reilly9 said:
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Click to expand...
Click to collapse
does it matter if the phone is plugged into the wall charger? Or it has to be the phone? Either way, i am going to try this out for sure! thanks

Reilly9 said:
I heard of this before... Try plugging it into your computer and leave it for an hour. Then... (While still plugged in) hold it under a bright light and hold power + vol down, for a few minutes. I think this problem occurs because CWM allows the voltage to get too low for the phone to start. Good luck man
Click to expand...
Click to collapse
And do you know if the light should be facing the screen or the back. Or doesn't matter? Sorry just gathering as much info as I can before sending off to repair which I don't wanna do..

jrrevoltar said:
does it matter if the phone is plugged into the wall charger? Or it has to be the phone? Either way, i am going to try this out for sure! thanks
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Click to collapse
Well, when I heard this in another thread he said he fixed it by plugging it into the computer for an hour or so. Then the led turned red, then he put it into recovery and booted right into the ROM. Np hope it works out for you
---------- Post added at 01:17 PM ---------- Previous post was at 01:15 PM ----------
jrrevoltar said:
And do you know if the light should be facing the screen or the back. Or doesn't matter? Sorry just gathering as much info as I can before sending off to repair which I don't wanna do..
Click to expand...
Click to collapse
The light has to be facing the phone. You can see the two sensors on the top left on the front, point the light there.

I fix mine by let it charge on wall plug for 4 days straight until red LED started to ON back..lets it charge for another 1/2 hr n press the power button to ON the device..weird..4 days just to gain back some juice due to battery completely die..
Sent from my HTC One using xda app-developers app

HTC One doesn't turn on

I unplugged my htc one in the morning after fully charging it over night.. I used it for about an hour, and then when i was trying to move the gallery shortcut to the home screen, the phone suddenly froze and the phone switched off, i kept holding the power button but it wouldn't switch on and I tried plugging it back but the LED light didn't turn on. i also tried to do a hard rest, booting to fastboot mode but non of that worked. Does someone have a solution for this? please help

Mjnss23 said:
I unplugged my htc one in the morning after fully charging it over night.. I used it for about an hour, and then when i was trying to move the gallery shortcut to the home screen, the phone suddenly froze and the phone switched off, i kept holding the power button but it wouldn't switch on and I tried plugging it back but the LED light didn't turn on. i also tried to do a hard rest, booting to fastboot mode but non of that worked. Does someone have a solution for this? please help
Click to expand...
Click to collapse
maybe this could help: http://forum.xda-developers.com/showthread.php?t=2440524

nkk71 said:
maybe this could help: http://forum.xda-developers.com/showthread.php?t=2440524
Click to expand...
Click to collapse
Thanks, but that didn't work for me. I might send it to htc.

Mjnss23 said:
Thanks, but that didn't work for me. I might send it to htc.
Click to expand...
Click to collapse
have you tried to hold the proximity sensor of your phone under a bright light while pressing power button?

herwegan said:
have you tried to hold the proximity sensor of your phone under a bright light while pressing power button?
Click to expand...
Click to collapse
Yes i have. I've sent it to htc, im getting a replacement.

This problem become massive big..what did htc do?? They own us an explanation......i also face same problem....its going to htc center soon!!
Sent from my GT-N7100 using XDA Premium 4 mobile app

[Q] Phone won't turn on, red charging LED stays on, hardware buttons lit

Hey guys,
I left my HTC One to charge and when I tried to unlock it, it wouldn't respond. Right now it's a blank screen, the red LED is on even when I unplug the phone, and the hardware buttons are lit. I've tried to restart the phone by holding the power, holding power + volume down, but nothing is working. Device isn't showing up under adb or fastboot devices. What is going on? How can I fix this?
Help me out. Thanks!
-Coby
Edit: Recently this has been happening to my phone frequently, but I am usually able to get it to restart doing the methods said above. This is the first time I can't get it to do anything.

Put it under a stronger light and longpress power + vol-
Try this

I was actually searching through old threads and found that same answer and tried it. I can't believe it worked! Thanks! Why does this happen though? And will this hopefully prevent it from happening later on?

Are you rooted with a custom rom?
However, idk why it happened

Guich said:
Are you rooted with a custom rom?
However, idk why it happened
Click to expand...
Click to collapse
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!

COBYATCH said:
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!
Click to expand...
Click to collapse
:good:
Strange that you had this issue, but :good:

Guich said:
Put it under a stronger light and longpress power + vol-
Try this
Click to expand...
Click to collapse
Why the stronger light? Im confused! :cyclops:

This has worked for me a ton of times too, I guess it must just trigger something with the light sensor the phone has and wakes it up.

TwinAdk said:
Why the stronger light? Im confused! :cyclops:
Click to expand...
Click to collapse
It's a tips
Maybe the light sensor is always on...
Sent from One with Tapa4

It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....

kungfudavie said:
It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....
Click to expand...
Click to collapse
Can you please give me a little bit more details?
I have exact the same issue: The battery ran out completely, then I can't charge it or turn it on.
I have tried
1. with charger connect to outlet, power + vol-
2. with charger connect to PC, power + vol-
3. under desk light, without charger connected, power + vol-
Nothing worked for me.
Some questions:
- Should I connect the cable when I attempt to turn on the phone?
- Is normal desk fluorescent light "bright enough"?
- Should I move the phone under the light first then press the button, or the other way around?
Thank you for your help!

i have the same problem in my htc eye. i tried your solution. but it won't worked for me. phone still on blank screen and red light is on. how can i fix it?????

[Q] [HELP] My MotoG died today, for no reason. No boot or any notifications.

Hi everyone!!
Today, I woke up, and noticed that my Moto G 2nd Gen is died.
Honestly.. i don't understood what happened exactly. My phone was absolutely clean, no rom, no hacks, no strange apps, NOTHING!
Absolutely genuine and with just a few (famous) apps, like Tapatalk, Skype, Facebook etc..
Someone maybe knows what problem is it? Hope to receive help..
THANK YOU.

If it was completely clean I would send it back to Motorola for repair. It is the safest and best solution

Duck86 said:
If it was completely clean I would send it back to Motorola for repair. It is the safest and best solution
Click to expand...
Click to collapse
Actually I can't do it. At the end of March I'll moving to another country.. so I'd like to try any solution to try to fix it now. As the last solution I'll try to repair it in that country.. but for now, you know, i'd like to try other options! I'm not sure yet that the phone is totally ****ed up! So my hope is still alive! ^^'

DjMatrix619 said:
Actually I can't do it. At the end of March I'll moving to another country.. so I'd like to try any solution to try to fix it now. As the last solution I'll try to repair it in that country.. but for now, you know, i'd like to try other options! I'm not sure yet that the phone is totally ****ed up! So my hope is still alive! ^^'
Click to expand...
Click to collapse
Does a charging symbol come up on it when you plug it in?

Duck86 said:
Does a charging symbol come up on it when you plug it in?
Click to expand...
Click to collapse
No. No symbols, no leds. Nothing. :/

DjMatrix619 said:
No. No symbols, no leds. Nothing. :/
Click to expand...
Click to collapse
Try holding down the vol - and power buttons at the same time. Hold for 5 sec and let go. Anything?

Duck86 said:
Try holding down the vol - and power buttons at the same time. Hold for 5 sec and let go. Anything?
Click to expand...
Click to collapse
Nope!

DjMatrix619 said:
Nope!
Click to expand...
Click to collapse
Sounds like it is a hardware issue so. You'll have to send it back

Fantastic!

DjMatrix619 said:
Fantastic!
Click to expand...
Click to collapse
You could try another cord and/or charger if you have any laying about. That would be on the assumption that it ran down overnight. BTW, if it is completely dead, it may take a little before you get any indication of charging.

have seen it happen several times.
This fixes most of the time
In the unlikely event that your device becomes unresponsive, frozen, blank or black screen, or will not respond to the power button, you can perform a force restart or reboot on the device by following the steps below.
Press and hold the Power button for 7 - 10 seconds, the device will restart and go through the boot-up sequence.
Notes:
The forced restart or reboot will not delete any Data on your phone.
If completing the 7-10 second Reset does not recover normal functionality of the device, then press and hold the Power Button for a full 120 seconds while connected to a charger.
Click to expand...
Click to collapse
it is from Moto suport site...

DjMatrix619 said:
Fantastic!
Click to expand...
Click to collapse
Maybe warranty is applicable even in other country , even after your shift to abroad

Tel864 said:
You could try another cord and/or charger if you have any laying about. That would be on the assumption that it ran down overnight. BTW, if it is completely dead, it may take a little before you get any indication of charging.
Click to expand...
Click to collapse
No, still doesn't work.
But HEY!! Wait a second.. 5 minutes ago, i connected for the 100th time to the battery charge, and for something like 10 seconds, the led was ON!!! Now is again off.. i don't know what it's happening.. but wow! 10 seconds of LED is better than nothing!! What it means?

DjMatrix619 said:
No, still doesn't work.
But HEY!! Wait a second.. 5 minutes ago, i connected for the 100th time to the battery charge, and for something like 10 seconds, the led was ON!!! Now is again off.. i don't know what it's happening.. but wow! 10 seconds of LED is better than nothing!! What it means?
Click to expand...
Click to collapse
This happened to me too!! A lot many times !! Strangely this seems to fix it!
Remove the sims and the sd card!
Now hold th. Power key for 2-3 minutes!! The device should boot up!!
Hope it helps

Plug it into a computer
Plug it in to a computer and tell us what happens. Does it start installing device drivers?

aseef17 said:
This happened to me too!! A lot many times !! Strangely this seems to fix it!
Remove the sims and the sd card!
Now hold th. Power key for 2-3 minutes!! The device should boot up!!
Hope it helps
Click to expand...
Click to collapse
Mine still doesn't work, but now everytime i connect it to a power supply, the led turn on for 10/20 secs! (better than nothing! My hope is coming back to me! )
ianian said:
Plug it in to a computer and tell us what happens. Does it start installing device drivers?
Click to expand...
Click to collapse
Yep!!! My Pc installed some drivers with success, but I can't see the storage in "My PC" section of Windows. (the led turns on also in this case for 10/20 secs).
But I tried to press the power button, also in combination with VOL DOWN, and it still doesn't make any effect.

DjMatrix619 said:
Yep!!! My Pc installed some drivers with success, but I can't see the storage in "My PC" section of Windows. (the led turns on also in this case for 10/20 secs).
But I tried to press the power button, also in combination with VOL DOWN, and it still doesn't make any effect.
Click to expand...
Click to collapse
Go to start -> run -> devmgmt.msc
Tell me what device it shows as.

ianian said:
Go to start -> run -> devmgmt.msc
Tell me what device it shows as.
Click to expand...
Click to collapse
Seems there's nothing new.. I can't find it.

Same thing happened to my brother's phone it went dead when it battery got completely empty and i tried every thing to make it work again but everything failed & the last thing i did was i bringed it to service center and then service center guy just opened the phone removed the battery and re-inserted it and voila phone became active again but he warned me to not let my phone's battery go down less than 10% or i will face the same issue again...i advice u 2 do same thing what i did and good luck for your phone

bringed it to service center and then service center guy just opened the phone removed the battery
Click to expand...
Click to collapse
The battery in the Moto G 2nd Gen is not removable.

Note 5 bricked

Hi all, my galaxy note 5 ( no root) showing only blue led light flashing, I kept for charging for more than 4 hours now but nothing positive, I changed charger, I press & hold volume +home & power button also volume-home & power button, I searched & found somewhere to press & hold all the buttons but no help.
I appreciate if this community with great people can help me with this problem,
I bought this phone from dubai & I'm staying in india so it's not easy to get it repair under warranty.
Please help me, Thanks in advance.
Sent from my iPhone using Tapatalk

Anyone faced this type of problem?
Sent from my iPhone using Tapatalk

Also tried to connect with kies but kies not recognise my phone, don't know what to do next, experts help is required. Thanks
Sent from my iPhone using Tapatalk

jdomadia said:
Hi all, my galaxy note 5 ( no root) showing only blue led
Click to expand...
Click to collapse
What were you doing to the phone right before all this started?

CodeNameRedNeck said:
What were you doing to the phone right before all this started?
Click to expand...
Click to collapse
Forget to connect to charger at night when it was showing 9% , morning found led light blinking, I thought battery must be died so kept for charging, since than tried everything from my limited knowledge.

jdomadia said:
Forget to connect to charger at night when it was showing 9% , morning found led light blinking, I thought battery must be died so kept for charging, since than tried everything from my limited knowledge.
Click to expand...
Click to collapse
When you plug it in does the screen come on and show a battery level? Have you tried other charging blocks and cables?

CodeNameRedNeck said:
When you plug it in does the screen come on and show a battery level? Have you tried other charging blocks and cables?
Click to expand...
Click to collapse
No battery charge show when's connected, tried different cable, adopters & different power points.

jdomadia said:
No battery charge show when's connected, tried different cable, adopters & different power points.
Click to expand...
Click to collapse
Did you try holding just the volume down and the power button for about 20 to 30 seconds? Don't hold the home button to. This basically performs a simulated battery disconnect.

huh , for real ?

dallasmanic said:
huh , for real ?
Click to expand...
Click to collapse
What do you mean by "huh , for real ?"?

MrMike2182 said:
Did you try holding just the volume down and the power button for about 20 to 30 seconds? Don't hold the home button to. This basically performs a simulated battery disconnect.
Click to expand...
Click to collapse
Thank you for your [email protected]2182, I tried after your advice but no response from phone.

jdomadia said:
Thank you for your [email protected]2182, I tried after your advice but no response from phone.
Click to expand...
Click to collapse
The phone is definitely done for then.. Try to get samsung to replace it. You're welcome though.

@OP
Have you got your problem resolved?

Have you checked if Note 5 is a counterfiet?

samteeee said:
@OP
Have you got your problem resolved?
Click to expand...
Click to collapse
Yes, replaced mother board by Samsung Service Center in dubai.

YPG70 said:
Have you checked if Note 5 is a counterfiet?
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Click to collapse
Phone was original, Samsung replaced motherboard.

jdomadia said:
Yes, replaced mother board by Samsung Service Center in dubai.
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Click to collapse
I told you the phone was done for when it would no longer turn on, which must have sucked really.. But.. Nice to know Samsung fixed it for you!