It looks like most of the posts in this forum are for covers - should've looked here earlier.
I tend to abuse my phones pretty badly - I usually buy a case, but since the options were slim for the Focus when I bought it, I haven't had one. The other day I put the phone in my pocket with keys and the back cover took a beating.
Anyone found a place to buy a replacement back cover? I figured they would be available by now, but I haven't seen any other than one on eBay that's up to $37 at this point.
I tried calling Samsung's mobile accessories / replacement parts line, but no one seems to pick up.
I have one from a focus I sold for parts. I dont know how you would want to do a transaction but id sell it for 20 dollars.
sidicious said:
I have one from a focus I sold for parts. I dont know how you would want to do a transaction but id sell it for 20 dollars.
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How much for the earphones?
Me too
I sent Samsung Support an email requesting information about ordering one and got no reply. Sent it weeks ago.
back cover
I definitely need to locate a back cover also.
Hi guys. I too broke my back cover.
I called Samsung, and leveraged my way all the Corporate Help Center through yelling at 3 supervisors.
Samsung unfortunately are not producing back cover replacements at this time. :/
However, I went to the AT&T store and spoke to the manager. He gave me a back cover from Focus that was returned to them and said they do that all time, try that. :]
I saw some back covers on sale on ebay for around $20
EBAY
Search on EBAY for "Samsung I917 Battery Cover" and you will find a vendor with used, refurbished and new covers ranging from $19.99 - $29.99.
I cracked the screen, the reason I posted this is to see if anyone wants some of the stuff I have for it for free, I'd rather give it away to someone that might use it rather than throwing it away, it's not much stuff, 3 silicone covers, a folio type cover that doubles as a stand, the data cable, and even the broken unit, someone might be able to use it for parts, pm if you want the stuff
Sent from my PG86100 using xda app-developers app
Is only the screen damaged? I have a previously donated one that had an intact screen but a damaged mobo.
I would use it to play around with the ICS beta if I had a 2nd, but at this point I dont think I'd have much to contribute on the S7 (besides documentation)
I would likely use it to update my disassembly guide to include taking apart the LCD, i didnt want to risk further damage to my good lcd as I only had one.
just bougt one
Hello, I just bought a dell streak 7 and would really like the case and other stuff, I can pay for shipping. Im new here so could you just reply in the form, Im not sure if their is some sort of message thing. Thanks!
There are private messages, just look at the top right underneath the "Welcome, spencermott" for "private messages" or just click on the one I just put in my reply then.
I purchased this product when upgrading to the M8 as the Sprint rep was kind of enough to waive off the activation fee if I purchased an accessory. After the application of the rear case protection screen I noticed there wasn't a cutout for the microphone above the LED Flashes. You can see in the picture attached. I know I didn't do a good job applying it, but it wasn't important to me as I already purchased another slim case to go over the phone. The rear screen protector is just another layer of protection between case and phone.
Since I felt this is a manufacturer defect I contacted Otterbox for a replacement. However, the product is not sold by them directly therefore there wasn't anything they could do and informed me to contact Sprint. Sprint Chat recommended I'd go to a Corporate store to either get a replacement or a full refund.
Hopefully that goes well.
Hope it works out for you, but I doubt they'll help you out. I switched from sprint a while back because I had a lot of bad experienced with their customer support. So I switched to Verizon, which is more $ but they have been great at remeding any issue I have.
For instance when buying the m8 I wanted to do the buy one get one free but didn't realize I had to buy them both in one transaction. But luckily even though I purchased the m8's a week apart Verizon still credited back the $199.99 to me
Hope Sprint helps you out. I haven't used the otterbox back shields, do they work well?
Sent from my HTC6525LVW using Tapatalk
If u take a staple can u just puncture a hole into the skin where the miC goes
Sent from my HTC One_M8 using xda app-developers app
I bought the Clearly Protected 360 from a Sprint store and it also had the defect covering the mic on the back. I contacted Otterbox and they are going to replace it under warranty.
Hi
Recently my s pen broke inside my phone after caching it before it hit the ground. I'm able to remove the pen. However the click mechanism stop working so I cannot use it anymore as a portable pen inside my phone. Luckily my sensor still works so I was wondering to get a replacement S pen. The only problem is that in my location they won't ship it and if I imported it would cost me over 40$ and theirs no store that sells it in a reasonable price. I was wondering if anyone got a spare S pen that wouldn't mind give it to me. I would appreciate so much because I take all my notes using the pen and paying over 40$ it doesn't fell worth.
If you want to contact me send me a PM and I would give you my email to communicate.
Sent from my SM-N920I using Tapatalk
Whitestone has recently instituted a Limited Lifetime Warranty for their products. They indicate that the warranty is applicable for "Wear and damage to the product." They will replace or exchange with a product of equal value. In order to use the warranty you have to register the product on Whitestonedome.com. They will send a replacement. But, you have to pay for a shipping/handling charge as well as return the damaged product back to them.
I successfully installed the Dome on my Note 8 in early September and have been happily using it without problems since then. It was a bubble-free install. I've been using a Spigen Neo Hybrid case. I haven't dropped the phone or abuse it. This last weekend, I noticed a row of bubbles along the edge of the Dome near the power button of the Note 8. I typically turn off the Note 8 once a week for a refresh bootup. So, I contacted Whitestone and they informed me of the new warranty. I registered my Dome. Requesting a replacement is easy. However, the cost for shipping the replacement is $15.38. They don't pay for shipping costs for the return of the damaged Dome. Apparently, they won't be shipping the replacement until they receive the returned Dome. A credit card payment is needed immediately when you request a replacement.
I'm not sure why they need the damaged Dome returned if I registered since they ask for the original order number as confirmation of ownership. I assume when I remove the Dome from the phone, it may crack/break. If I mail the damaged Dome to them, it will probably get damaged further unless I carefully package it for shipment. This is unnecessary and doesn't seem to be a customer friendly process.
Zagg does the same thing. You register first time you buy it and every time you break your screen protector you go claim a warranty replacement and just pay shipping. The reason they ask for it back is because i think they wanna make sure that you are using their own TGSP instead of some cheap one and claiming it as theirs.
jhom52 said:
Whitestone has recently instituted a Limited Lifetime Warranty for their products. They indicate that the warranty is applicable for "Wear and damage to the product." They will replace or exchange with a product of equal value. In order to use the warranty you have to register the product on Whitestonedome.com. They will send a replacement. But, you have to pay for a shipping/handling charge as well as return the damaged product back to them.
I successfully installed the Dome on my Note 8 in early September and have been happily using it without problems since then. It was a bubble-free install. I've been using a Spigen Neo Hybrid case. I haven't dropped the phone or abuse it. This last weekend, I noticed a row of bubbles along the edge of the Dome near the power button of the Note 8. I typically turn off the Note 8 once a week for a refresh bootup. So, I contacted Whitestone and they informed me of the new warranty. I registered my Dome. Requesting a replacement is easy. However, the cost for shipping the replacement is $15.38. They don't pay for shipping costs for the return of the damaged Dome. Apparently, they won't be shipping the replacement until they receive the returned Dome. A credit card payment is needed immediately when you request a replacement.
I'm not sure why they need the damaged Dome returned if I registered since they ask for the original order number as confirmation of ownership. I assume when I remove the Dome from the phone, it may crack/break. If I mail the damaged Dome to them, it will probably get damaged further unless I carefully package it for shipment. This is unnecessary and doesn't seem to be a customer friendly process.
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I didn't see a place to register on their website.
Sent from my SM-N950U using Tapatalk
You register under My Account in the menu drop down.
That's great news I had to get a replacement device and was dragging my feet about buying another one. This make it a lot easier to justify
I assume the ones I bought during their product clearance on Amazon won't qualify.
I'm waiting to hear back from them because I couldn't select the UK retailer I purchased mine from (MobileFun), and so couldn't register my product.
Kawaisa said:
I assume the ones I bought during their product clearance on Amazon won't qualify.
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they should lol i paid $29.99 for mine! Wish i could buy one for my pixel for that price!
StevePritchard said:
I'm waiting to hear back from them because I couldn't select the UK retailer I purchased mine from (MobileFun), and so couldn't register my product.
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I notice that the number of selectable locations for purchase has gone down, rather than up. There's just three and they are now all US based. Do you have any information about this @Whitestone Dome Glass?
StevePritchard said:
I notice that the number of selectable locations for purchase has gone down, rather than up. There's just three and they are now all US based. Do you have any information about this @Whitestone Dome Glass?
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+1.
bober10113 said:
+1.
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They have added MobileFun UK, and I successfully registered this morning.
Hi guys
here I am with a damaged whitstone glass, I asked for the replacement of the film under warranty but they ask me to send :
defective product>>>>>just glass or all the package?
original proof of purchase>>> the invoice that sent me amazone or order number
#WS-RMA-20180427-0000026797 written clearly on the shipping label
To the following address:
Kreassive LLC
22808 Lockness Ave
Torrance, CA 90501
RMA: #WS-RMA-20180427-0000026797I can send it only to stats?
babak said:
Hi guys
here I am with a damaged whitstone glass, I asked for the replacement of the film under warranty but they ask me to send :
defective product>>>>>just glass or all the package?
original proof of purchase>>> the invoice that sent me amazone or order number
#WS-RMA-20180427-0000026797 written clearly on the shipping label
To the following address:
Kreassive LLC
22808 Lockness Ave
Torrance, CA 90501
RMA: #WS-RMA-20180427-0000026797I can send it only to stats?
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I just sent the glass, not the whole package. I think I printed off a copy of the invoice I had.
I sent mine to a UK address:
Unit 109 Lombard Business Park
8 Lombard Road, London
SW19 3TZ
I have been trying to get a replacement in Canada for so long now! Apparently they only provide warranty in US and EU!! Well too bad, I'm not buying whitestone for my S9 and I convinced my friends to avoid them... at least I cost them 4 sales for their poor policy!
@Whitestone Dome Glass
My wife and I have Zagg and have replaced them both over time with no problems only downside you pay $9.99
today I got the replacement film, but now since the chip is small I have doubts whether to use it immediately or keep it for a while the old, what do you recommend?
Edit: installed the new and away the thoughts, but one thing I understood, even with a case (in my case pitaka), if the phone falls the film breaks.
ARNOB said:
I have been trying to get a replacement in Canada for so long now! Apparently they only provide warranty in US and EU!! Well too bad, I'm not buying whitestone for my S9 and I convinced my friends to avoid them... at least I cost them 4 sales for their poor policy!
@Whitestone Dome Glass
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During purchase from online official store in Singapore they say can claim from White Stone if any warranty issue but when log in to White Stone it doesn't cover. Have sent an email to them over the issue, if they don't come back with go good reason going avoid it and also inform my friends. Not worth paying $37.50.
Horrible customer service. Like truly horrible. The said they would send a replacement but they did not and have ignored my messages on Amazon.
Kawaisa said:
Horrible customer service. Like truly horrible. The said they would send a replacement but they did not and have ignored my messages on Amazon.
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I totally agree, their sevice is absolutely horrible! I sent them 5 email requesting a replacement (I was ready to pay for it) they NEVER even replied! On their website it is impossible to get anything done for Canada. I will never ever again buy from this rip-off company and I am discouraging all my Canadian friends to do the same!