Whitestone Dome Lifetime Warranty - Samsung Galaxy Note 8 Accessories

Whitestone has recently instituted a Limited Lifetime Warranty for their products. They indicate that the warranty is applicable for "Wear and damage to the product." They will replace or exchange with a product of equal value. In order to use the warranty you have to register the product on Whitestonedome.com. They will send a replacement. But, you have to pay for a shipping/handling charge as well as return the damaged product back to them.
I successfully installed the Dome on my Note 8 in early September and have been happily using it without problems since then. It was a bubble-free install. I've been using a Spigen Neo Hybrid case. I haven't dropped the phone or abuse it. This last weekend, I noticed a row of bubbles along the edge of the Dome near the power button of the Note 8. I typically turn off the Note 8 once a week for a refresh bootup. So, I contacted Whitestone and they informed me of the new warranty. I registered my Dome. Requesting a replacement is easy. However, the cost for shipping the replacement is $15.38. They don't pay for shipping costs for the return of the damaged Dome. Apparently, they won't be shipping the replacement until they receive the returned Dome. A credit card payment is needed immediately when you request a replacement.
I'm not sure why they need the damaged Dome returned if I registered since they ask for the original order number as confirmation of ownership. I assume when I remove the Dome from the phone, it may crack/break. If I mail the damaged Dome to them, it will probably get damaged further unless I carefully package it for shipment. This is unnecessary and doesn't seem to be a customer friendly process.

Zagg does the same thing. You register first time you buy it and every time you break your screen protector you go claim a warranty replacement and just pay shipping. The reason they ask for it back is because i think they wanna make sure that you are using their own TGSP instead of some cheap one and claiming it as theirs.

jhom52 said:
Whitestone has recently instituted a Limited Lifetime Warranty for their products. They indicate that the warranty is applicable for "Wear and damage to the product." They will replace or exchange with a product of equal value. In order to use the warranty you have to register the product on Whitestonedome.com. They will send a replacement. But, you have to pay for a shipping/handling charge as well as return the damaged product back to them.
I successfully installed the Dome on my Note 8 in early September and have been happily using it without problems since then. It was a bubble-free install. I've been using a Spigen Neo Hybrid case. I haven't dropped the phone or abuse it. This last weekend, I noticed a row of bubbles along the edge of the Dome near the power button of the Note 8. I typically turn off the Note 8 once a week for a refresh bootup. So, I contacted Whitestone and they informed me of the new warranty. I registered my Dome. Requesting a replacement is easy. However, the cost for shipping the replacement is $15.38. They don't pay for shipping costs for the return of the damaged Dome. Apparently, they won't be shipping the replacement until they receive the returned Dome. A credit card payment is needed immediately when you request a replacement.
I'm not sure why they need the damaged Dome returned if I registered since they ask for the original order number as confirmation of ownership. I assume when I remove the Dome from the phone, it may crack/break. If I mail the damaged Dome to them, it will probably get damaged further unless I carefully package it for shipment. This is unnecessary and doesn't seem to be a customer friendly process.
Click to expand...
Click to collapse
I didn't see a place to register on their website.
Sent from my SM-N950U using Tapatalk

You register under My Account in the menu drop down.

That's great news I had to get a replacement device and was dragging my feet about buying another one. This make it a lot easier to justify

I assume the ones I bought during their product clearance on Amazon won't qualify.

I'm waiting to hear back from them because I couldn't select the UK retailer I purchased mine from (MobileFun), and so couldn't register my product.

Kawaisa said:
I assume the ones I bought during their product clearance on Amazon won't qualify.
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Click to collapse
they should lol i paid $29.99 for mine! Wish i could buy one for my pixel for that price!

StevePritchard said:
I'm waiting to hear back from them because I couldn't select the UK retailer I purchased mine from (MobileFun), and so couldn't register my product.
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Click to collapse
I notice that the number of selectable locations for purchase has gone down, rather than up. There's just three and they are now all US based. Do you have any information about this @Whitestone Dome Glass?

StevePritchard said:
I notice that the number of selectable locations for purchase has gone down, rather than up. There's just three and they are now all US based. Do you have any information about this @Whitestone Dome Glass?
Click to expand...
Click to collapse
+1.

bober10113 said:
+1.
Click to expand...
Click to collapse
They have added MobileFun UK, and I successfully registered this morning.

Hi guys
here I am with a damaged whitstone glass, I asked for the replacement of the film under warranty but they ask me to send :
defective product>>>>>just glass or all the package?
original proof of purchase>>> the invoice that sent me amazone or order number
#WS-RMA-20180427-0000026797 written clearly on the shipping label
To the following address:
Kreassive LLC
22808 Lockness Ave
Torrance, CA 90501
RMA: #WS-RMA-20180427-0000026797I can send it only to stats?

babak said:
Hi guys
here I am with a damaged whitstone glass, I asked for the replacement of the film under warranty but they ask me to send :
defective product>>>>>just glass or all the package?
original proof of purchase>>> the invoice that sent me amazone or order number
#WS-RMA-20180427-0000026797 written clearly on the shipping label
To the following address:
Kreassive LLC
22808 Lockness Ave
Torrance, CA 90501
RMA: #WS-RMA-20180427-0000026797I can send it only to stats?
Click to expand...
Click to collapse
I just sent the glass, not the whole package. I think I printed off a copy of the invoice I had.
I sent mine to a UK address:
Unit 109 Lombard Business Park
8 Lombard Road, London
SW19 3TZ

I have been trying to get a replacement in Canada for so long now! Apparently they only provide warranty in US and EU!! Well too bad, I'm not buying whitestone for my S9 and I convinced my friends to avoid them... at least I cost them 4 sales for their poor policy!
@Whitestone Dome Glass

My wife and I have Zagg and have replaced them both over time with no problems only downside you pay $9.99

today I got the replacement film, but now since the chip is small I have doubts whether to use it immediately or keep it for a while the old, what do you recommend?
Edit: installed the new and away the thoughts, but one thing I understood, even with a case (in my case pitaka), if the phone falls the film breaks.

ARNOB said:
I have been trying to get a replacement in Canada for so long now! Apparently they only provide warranty in US and EU!! Well too bad, I'm not buying whitestone for my S9 and I convinced my friends to avoid them... at least I cost them 4 sales for their poor policy!
@Whitestone Dome Glass
Click to expand...
Click to collapse
During purchase from online official store in Singapore they say can claim from White Stone if any warranty issue but when log in to White Stone it doesn't cover. Have sent an email to them over the issue, if they don't come back with go good reason going avoid it and also inform my friends. Not worth paying $37.50.

Horrible customer service. Like truly horrible. The said they would send a replacement but they did not and have ignored my messages on Amazon.

Kawaisa said:
Horrible customer service. Like truly horrible. The said they would send a replacement but they did not and have ignored my messages on Amazon.
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Click to collapse
I totally agree, their sevice is absolutely horrible! I sent them 5 email requesting a replacement (I was ready to pay for it) they NEVER even replied! On their website it is impossible to get anything done for Canada. I will never ever again buy from this rip-off company and I am discouraging all my Canadian friends to do the same!

Related

Cracked Screen

Im living in the Uk and managed to crack the screen on my kaiser. My insurance company will fix it/replace the phone but theres is a 50quid excess.
Iv searched the internet high & low for new LCD screens but aside from ebay iv struggled to find any. As for the ones on ebay they are all from hong kong & google has brought up a few horror stories from people who have used them.
Does anyone know where i could source a new lcd from, or any advice in general?
cheers guys
I cracked the screen on my kaiser a couple months back. I purchased an LCD off ebay (i may be able to find the seller and see if he has more). I received it within a week and fixed it myself. easy stuff. I wouldn't be too afraid.
so your insurance will charge you 50quid to replace it completely or 50quid on top of the price of the lcd?
cnn.cn has lcd's for $75.99 + shipping. I've had mixed results with them. Ordered about 3 things from them, all seperate orders, arrived on time and no complaints. But then ordered a 4th item (lcd for nokia n82) and the package arrived empty. I honestly think it got lost in customs cuz they tore the package open, but cnn.cn didnt reply to any of my emails so i just withdrew the payment with my bank.
£50 in total, inc shipping and parts. the £50 is just my insurance excess.
The phone is in very poor shape so imo id quite happily pay the £50 if they will send me a refurb phone!
poor shape how?
i sent my phone Tytn in or repa[ir on insurance with a cracked screen, they serviced it, cleaned it etc.
if you have insurance then use it! you won't be able to get a screen for less and then you'll have the hassle of fitting it.
whats the point in having insurance?
if your phone is in poor shape cosmetically and you are disappointed with that then look after your phone!!!
else report all faults in a one-er and get them fixed for one excess payment.

looking for a battery cover. damn thing scrates too easily

anybody know where to get a cheap black battery cover. the one that came with the device is full of scratches
also whats the cheapest place that sells the battery with its it external charger. simiar to this one for the diamond http://www.dealextreme.com/details.dx/sku.17053 (this works well btw and its only $4)
i wish dealextreme sells x1 stuff
yea.. i am interested in getting a battery cover as well. mine is scratched... grrr... so easy to be scratched
nothing?
what about just a cheap stote that sells cheap x1 stuff?
Also looking for a black battery cover
EDIT: Found one although expensive http://ucables.com/ref/BATTERY-COVER-SE-X1-P-R89657
have you check with sony support about a battery cover? or is it just that expensive. i dont think you will find anyone making a battery cover other than sony for the x1. i could be wrong tho.
if you cover is that badly scratched, why not just sand it, leave the metal bare or paint it. put a cover on it and it will not be noticeable.
http://item.taobao.com/auction/item_detail-0db1-ea6d1714e339e930a6487a9020001dd4.jhtml
RMB:128,about USD18.
Location:Guangzhou(Canto) ,china
But maybe cannot support oversea buyer.
You can purchase a replacement Battery Cover from our Service Location, please send a £7 postal order to the below address.
Please include a covering letter stating what model of handset you have, the colour part you require, a return address and a contact telephone number.
Kuehne-Nagel Logistics,
Unit 2A
Appletree Road
Chipping Warden
Banbury
OX17 1LL
Hmm... yes i found it easily scratched... geez...
However i ordered from the authorized service here, and they charge me $15 for it. Not yet arrived, they need to indent.
Do you think it's expensive? For original cover?
schizo said:
Hmm... yes i found it easily scratched... geez...
However i ordered from the authorized service here, and they charge me $15 for it. Not yet arrived, they need to indent.
Do you think it's expensive? For original cover?
Click to expand...
Click to collapse
That's cheap!
I need to buy a new cover aswell, but it's like $35 here.
vnvnvn2000 said:
You can purchase a replacement Battery Cover from our Service Location, please send a £7 postal order to the below address.
Please include a covering letter stating what model of handset you have, the colour part you require, a return address and a contact telephone number.
Kuehne-Nagel Logistics,
Unit 2A
Appletree Road
Chipping Warden
Banbury
OX17 1LL
Click to expand...
Click to collapse
Do you offer anything more traceable?? like paypal?....
Here's a black OEM one on Ebay for $40
http://cgi.ebay.com/Sony-Ericsson-B...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
vnvnvn2000 said:
You can purchase a replacement Battery Cover from our Service Location, please send a £7 postal order to the below address.
Please include a covering letter stating what model of handset you have, the colour part you require, a return address and a contact telephone number.
Kuehne-Nagel Logistics,
Unit 2A
Appletree Road
Chipping Warden
Banbury
OX17 1LL
Click to expand...
Click to collapse
How about I give you my account number and you can withdraw the money yourself . Get real.
My cover got scratched from using a PDAIR case that is leather on the inside as well. It started taking the paint off the edges. Hopefully somebody finds something for less than 40$, which is a little ridiculous.
@megacrazy,
I agree w/ you. Maybe on that ebay listing put a offer in. Ive bought from that seller before and Ive put in $7-$15 cheaper than what his asking prices is and he's has accepted everytime. Its worth a try...worst case senerio is he say no. But i definitely agree w/ you $40 is alittle steep.
Lcrkz0023 said:
@megacrazy,
I agree w/ you. Maybe on that ebay listing put a offer in. Ive bought from that seller before and Ive put in $7-$15 cheaper than what his asking prices is and he's has accepted everytime. Its worth a try...worst case senerio is he say no. But i definitely agree w/ you $40 is alittle steep.
Click to expand...
Click to collapse
Haha...thanks for the tip. I put in 30$ and it was automatically accepted. Still a little steep but better than 40$. I guess we can test the waters next time with some 20$ offers
Has anyone seen their new cover? Mine just got scratches while in vacation. I need the new one and didn't find one on ebay.
Any help?
http://item.taobao.com/auction/item_detail-0db1-ea6d1714e339e930a6487a9020001dd4.jhtml
i am going to contact this guy.... anyone interested ?
jimcat00 said:
http://item.taobao.com/auction/item_detail-0db1-ea6d1714e339e930a6487a9020001dd4.jhtml
i am going to contact this guy.... anyone interested ?
Click to expand...
Click to collapse
jimcat,seeing that you are based in HK, might be easier for you to contact/pay the seller than us. I would be interested but could I trouble you to get one instead of me buying directly from the seller?
sure... becsuse i want it too.
just want more orders so that i will buy it at once
zenkinz said:
jimcat,seeing that you are based in HK, might be easier for you to contact/pay the seller than us. I would be interested but could I trouble you to get one instead of me buying directly from the seller?
Click to expand...
Click to collapse
jimcat00,
I am intersted to but too but how much it will be in dollor?
Let me know
a friend just bought a 4-5 day HTC diamond battey+cover for only $9.50 http://www.dealextreme.com/details.dx/sku.15622
and these people are selling us the cover for $40. $5 should be the maximum price for something like this

[Q] Anyone found replacement back covers?

It looks like most of the posts in this forum are for covers - should've looked here earlier.
I tend to abuse my phones pretty badly - I usually buy a case, but since the options were slim for the Focus when I bought it, I haven't had one. The other day I put the phone in my pocket with keys and the back cover took a beating.
Anyone found a place to buy a replacement back cover? I figured they would be available by now, but I haven't seen any other than one on eBay that's up to $37 at this point.
I tried calling Samsung's mobile accessories / replacement parts line, but no one seems to pick up.
I have one from a focus I sold for parts. I dont know how you would want to do a transaction but id sell it for 20 dollars.
sidicious said:
I have one from a focus I sold for parts. I dont know how you would want to do a transaction but id sell it for 20 dollars.
Click to expand...
Click to collapse
How much for the earphones?
Me too
I sent Samsung Support an email requesting information about ordering one and got no reply. Sent it weeks ago.
back cover
I definitely need to locate a back cover also.
Hi guys. I too broke my back cover.
I called Samsung, and leveraged my way all the Corporate Help Center through yelling at 3 supervisors.
Samsung unfortunately are not producing back cover replacements at this time. :/
However, I went to the AT&T store and spoke to the manager. He gave me a back cover from Focus that was returned to them and said they do that all time, try that. :]
I saw some back covers on sale on ebay for around $20
EBAY
Search on EBAY for "Samsung I917 Battery Cover" and you will find a vendor with used, refurbished and new covers ranging from $19.99 - $29.99.

[Q] How was the protection for your shipped Note?

I have been buying Notes for the whole family, we love 'em. I have been getting from different retailers so have had a chance to see units from different regions, batches, etc.
Most retailers have shipped with some form of bubble wrap or packing peanut, never a combination of both. I would say average protection from what I have seen.
I love Negri Electronics don't get me wrong...but I would say shipping a $700 electronic device with absolutely no packing protection, inside just a green plastic bag is not just unacceptable, but it also violates FedEx's electronics shipping guidelines for sellers. The phone box was warped and wouldn't you have it, screen issues out of the box. More than likely occured during shipment due to no packing protection. Also no invoice in or on the box.
Share with us your experience.
A green plastic bag as protection? Wow.
First you should obviously contact the place you bought the phone from and complain. Secondly, you should inform FedEx about this and provide them with the photos and possibly the plastic bag itself should they wish to see that.
WereCatf said:
A green plastic bag as protection? Wow.
First you should obviously contact the place you bought the phone from and complain. Secondly, you should inform FedEx about this and provide them with the photos and possibly the plastic bag itself should they wish to see that.
Click to expand...
Click to collapse
Spoke with Ryan Negri, the CEO, who was incredibly rude but in the end said he would authorize a full refund RMA via mail then hungup on me. Snail mail? Email? Awesome stuff. He also said I am banned from future purchases from his company...
Depending on the outcome I will post the wonderful chat and conference call with Mr. Negri so you can see what this company is all about.
Sent from my GT-N7000 using Tapatalk
This is pretty much how my Note was shipped from Expansys USA. Overall - I'm not very happy with them right now.
orificium said:
This is pretty much how my Note was shipped from Expansys USA. Overall - I'm not very happy with them right now.
Click to expand...
Click to collapse
Can you post pics? I was going to try them next. Sad that nowadays you have to call a company to ask how they ship a $700 item
Sent from my GT-N7000 using Tapatalk
Atrix_E said:
Can you post pics? I was going to try them next. Sad that nowadays you have to call a company to ask how they ship a $700 item
Click to expand...
Click to collapse
I can't provide pictures since I've sent it back for return in the same box.
Same size box as OP with brown crumpled up paper that didn't even close to being enough to wedge the Note box to stop it from shuffling around. And a loose Euro-plug. My Note box wasn't even sealed at all. Only one side had a sticker on it with IMEI # - no S/N printed. Did not include a warranty information card and the bag the battery was in looked a little beat up.
They charge a 10% restocking fee even if you want to return it because of noticeable lines, uneven brightness, gamma, and banding issues. This is currently what I'm going through since they've deemed my phone as "up to Samsung's specs". My phone's firmware was UBKK2 - Brazil I believe. Made in China.
I just bought one at those placed that sell world phones. I got it for 580 hooked up. If you guys want to buy it from me for 650 shipped properly I could do that for you?
Atrix_E said:
Spoke with Ryan Negri, the CEO, who was incredibly rude but in the end said he would authorize a full refund RMA via mail then hungup on me. Snail mail? Email? Awesome stuff. He also said I am banned from future purchases from his company...
Depending on the outcome I will post the wonderful chat and conference call with Mr. Negri so you can see what this company is all about.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Yikes. Sounds like a nightmare. I purchased my Note through Amazon.com. Well, my order was fulfilled by Amazon but the Note came from Global Mobiles. The package with the phone was packed in another box with air pillows and all arrived just fine. I did purchase my Galaxy Tab 7.7 from Negri and the package did arrive in a green bag but the Fed Ex box also included other paper packaging materials to cushion the Tab box.
This is again something I like about Finland: every time I've ordered some expensive gadgetry it has always arrived very properly packaged, hell, sometimes it feels like some places overdo the packaging just to be extra-safe.
WereCatf said:
This is again something I like about Finland: every time I've ordered some expensive gadgetry it has always arrived very properly packaged, hell, sometimes it feels like some places overdo the packaging just to be extra-safe.
Click to expand...
Click to collapse
This is the practice I encourage in my business. I'm willing to eat a few cents on some packing peanuts or bubble wrap instead of:
1. potentially damaging my inventory
2. potentially losing a customer and his/her's future business
3. having my customer support then deal with complaints/exchanges/returns
Everything is a cost of doing business. But we all deserve a little bubble wrap and packing peanuts
Called Expansys and placed my order through phone. Pretty friendly support as I shared with them my recent experience.
They notated my order to provide extra packing protection. New batch arriving March 6
The only thing that bothers me is how all these businesses are using FedEx now. That's my personal gripe though.
Atrix_E said:
More than likely occured during shipment due to no packing protection. Also no invoice in or on the box.
Click to expand...
Click to collapse
Definitely a heavy impact on the box (the edge). That's not nice...
But mine (T-Mobile) was sent loosely in a parcel without any further protection and the box had no issues whatsoever...

"Indestructable" Screen protector by Armor Guard

MJ2R0iAPGBc
The brand is Armor Guard and they have it for the Galaxy Note 2 and other Android devices.
I'm thinking of canceling my order for iSmooth and purchasing the above product, but im not sure...
Has anyone tried the Armor Guard?
http://www.buyarmorguard.com/?tcode=pi8&tag=google&gclid=CIjm_Zvf-LQCFehDMgoduzsAlw
Indistructable screen protector? Nice!
But at just .25 mm thick I'd be more interested in how it stands up to SPen use.
Wow their offering a 2 year warranty to fix or replace your phone if the screen cracks while using their product. Very interesting, Anybody tried it yet?
Sent from my GT-N7100 using xda app-developers app
The problem in the past with these super strong protectors tends to be that they are soft and using the s-pen will leave grooves. Would like to hear about that.
The N2 is considered as a tablet, including shipping, the total cost is $31, $33 for Canadians. We might as well purchase full warranty on it.
Sent from my SGH-T889 using xda app-developers app
mitchellvii said:
The problem in the past with these super strong protectors tends to be that they are soft and using the s-pen will leave grooves. Would like to hear about that.
Click to expand...
Click to collapse
My point exactly.. screen protectors that work so well for othwr devices don't work that well for the Note II due to the SPen.
I used a sheild that I have used with everyone of my devices over the past couple of years. They worked great and I loved them... that is until I bought them for my Note II. The grooves that the SPen left on the screen jusy drove me crazy.
DroidPH said:
Wow their offering a 2 year warranty to fix or replace your phone if the screen cracks while using their product. Very interesting, Anybody tried it yet?
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
I would read carefully between the lines of such warranty. Typically phone replacement claims are offered under a "normal" use, and trust me they will come up with any excuse to prove you were using your phone outside of their "normal" use guidelines. This is not a warranty from SquareTrade, Best Buy, or whoever else you bought your phone. Take for instance such reputable company as Otterbox. I called them up complaining about screen protector which is a known design flow, they created a case and told me the processing under warranty replacement will start after I send them a picture of front and back of the case with a piece of paper next to it stating my name and date. Furthermore, they wanted a picture of the defect, and since it was not visible on the picture I had to make a short lo-fi video clip explaining what's going on. I ended up just returning that Defender case back, but if this would have been outside of my 14 day replacement window - I wouldn't be surprised if they would come back to me "its a normal expected behavior". The point, always take these miracle warranty claims with a grain of salt
vectron said:
I would read carefully between the lines of such warranty. Typically phone replacement claims are offered under a "normal" use, and trust me they will come up with any excuse to prove you were using your phone outside of their "normal" use guidelines. This is not a warranty from SquareTrade, Best Buy, or whoever else you bought your phone. Take for instance such reputable company as Otterbox. I called them up complaining about screen protector which is a known design flow, they created a case and told me the processing under warranty replacement will start after I send them a picture of front and back of the case with a piece of paper next to it stating my name and date. Furthermore, they wanted a picture of the defect, and since it was not visible on the picture I had to make a short lo-fi video clip explaining what's going on. I ended up just returning that Defender case back, but if this would have been outside of my 14 day replacement window - I wouldn't be surprised if they would come back to me "its a normal expected behavior". The point, always take these miracle warranty claims with a grain of salt
Click to expand...
Click to collapse
Speaking about Otterbox I bought a case from a 3rd seller through Amazon.de that was defective (the inner silicon) and after contacting them and sending them the requested photos they agreed immediately to send me a new case as part of the 1 year warranty. Please note that I live in Greece and they cover everything. I have to say I am extremely happy with Otterbox.
They have videos of people break dancing with the phone tied to their ankle covered in the screen protector.
The phone gets damaged, but the screen is perfect.
I'll take it no one wants to try this product and write a review?
Armor Guard Reviews
I recently bought Armor Guard for my iPhone and iPad - it's AWESOME! I haven't had a major drop yet but the occasional time my phone dropped nothing happened. The warranty is unheard of and it's legit. I checked their Facebook page and someone posted about it.
BTW they have reviews on their website buyarmorguard dot com
luki22fab said:
The warranty is unheard of and it's legit. I checked their Facebook page and someone posted about it.
Click to expand...
Click to collapse
Well since Sombody posted on Facebook it must be legit...
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
gpgalanis said:
Speaking about Otterbox I bought a case from a 3rd seller through Amazon.de that was defective (the inner silicon) and after contacting them and sending them the requested photos they agreed immediately to send me a new case as part of the 1 year warranty. Please note that I live in Greece and they cover everything. I have to say I am extremely happy with Otterbox.
Click to expand...
Click to collapse
Never had problems with otterbox warranty. They replaced my two cases immediately after the pics were sent. I even mentioned that the defect was that it didn't come with a sp so I cant take picture of what is not there. I just wanted the sp they sent me two complete replacement product
On there site it says Read our full Limited warranty for Details.. Well one small detail. There is NO Posted warranty
On there FAQ.. Question is . what if my phone or device cant be repaired .
Answer:We will replace it with a LIKE Device.
A warranty like this got me once on a tv. they can give you anything with similar specs. Does not have to be exact specs.
But if the above is not really a issue but just me being paranoid its a good deal. If this were not a soft material protector .
What do you think.. Anyone find there full warranty details please post..
If someone who bought this product could comment on the warranty, since they state that the warranty details are included with the order (I dunno why they don't just post them on their site unless they don't want the masses reading it before they purchase... Might be shady).
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
MY experience tryin to order from them, 1st attempt, submitted order online, 2 weeks latr, I called due to no email notification, nothing, they stated it was back order and wait a few weeks. ...a few weeks ltr I called n cancelled...2nd attempt, made order thru their phone automatic service...1 month ltr I see a charge on my bank account. ..called them to see what happened cause I never received anything, they said my card was denied but I told them that my bank showed $31 were charged, they told ir was a pre authorized payment n they didnt see any charges...ended up callin my bank and submitted a dispute....
Sent from my SGH-T889 using xda premium
KingP1n said:
MY experience tryin to order from them, 1st attempt, submitted order online, 2 weeks latr, I called due to no email notification, nothing, they stated it was back order and wait a few weeks. ...a few weeks ltr I called n cancelled...2nd attempt, made order thru their phone automatic service...1 month ltr I see a charge on my bank account. ..called them to see what happened cause I never received anything, they said my card was denied but I told them that my bank showed $31 were charged, they told ir was a pre authorized payment n they didnt see any charges...ended up callin my bank and submitted a dispute....
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Wow sorry to hear about that. I was really interested in trying this product but after reading this, yeah ill stay with my Mime glass protector. Oh well.
Sent from my SPH-L900 using Tapatalk 4 Beta

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