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Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.
Jme369 said:
Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.
Click to expand...
Click to collapse
I do have background noises that do sound like some static/buzzing, most noticeable after the ringtone / notificiation playback, for a second. And no, the actual ringtone / soundfiles are just fine, its related to the One.
S/N on Qualcomm DACs is not the best, but this sounds like maybe something different.
Background noise solution
Jme369 said:
Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.
Click to expand...
Click to collapse
Hi I know the solution! Just switch off the NFC!
Settings/more/nfc
And you will be happy :good:
BRG
T
The noise is really quite significant, it makes listening to music over headphones pretty bad below half volume.
NFC was already turned off, but thanks for the advice anyway.
Sent from my HTC One using xda app-developers app
I've noticed the hissing when I use the camera to video something
I'm waiting for a replacement but now wonder if all phones are affected by the problem
Sent from my HTC One using xda premium
I doubt it, this is the only thread describing this problem so far. Return it is... Love the phone but am hating the build quality.
Sent from my HTC One using xda app-developers app
Jme369 said:
Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.
Click to expand...
Click to collapse
I think it might relate to Enable Beats sound. However, customer service told me HTC is working on this and will fix in SW.
It is the beats audio. Turn it off and the hiss is greatly reduced.
Beats audio seems to make no difference, have a replacement coming tomorrow so will be able to see whether it is a manufacturing fault or not.
I have this problem as well on my HTC One (Black).
It seems to be most noticeable on Youtube videos and games for me, disabling beats audio does seem to reduce the background noise / static but doesn't seem to get rid of it entirely, it also seems to happen no matter what you have the volume set to or if you are using headphones / the speakers.
I couldn't live with it and tried to get it replaced by phones4u but technical support said I would have to take it to a store and compare it with another HTC One, unfortunately no stores near me have any in stock so I am going to return it and wait for some of the kinks / build issues with the phone to be worked out.
-Aziki
Jme369 said:
Beats audio seems to make no difference, have a replacement coming tomorrow so will be able to see whether it is a manufacturing fault or not.
Click to expand...
Click to collapse
Did you end up getting a replacement and does it fix the problem?
Thanks,
Aziki
In my experience from having the One since Friday, I would say it is a software issue rather than the hardware. I do get popping and bad hissing from the speakers at different frequencies, but if I turn off Beats Audio it is reduced drastically, although then you lose the nice bass and depth from the speakers. Hopefully it will be fixed in an update. I mostly notice it on YouTube videos or files with lower quality/bitrate.
Rescheduled my delivery for tomorrow but will update this thread, id be suprised if this is an issue common to all the handsets though as it's pretty unlivable for me and I would have guessed more people would have reported it.
Sent from my HTC One using xda app-developers app
Received the replacement, same issue with the audio. Could be either a software fault or a hardware fault common to the batch? Either way, the replacement I received has some awful build quality issues, gaps and an overhang in the metal. I like the phone but this is getting stupid, may just get an s4...
Jme369 said:
Received the replacement, same issue with the audio. Could be either a software fault or a hardware fault common to the batch? Either way, the replacement I received has some awful build quality issues, gaps and an overhang in the metal. I like the phone but this is getting stupid, may just get an s4...
Click to expand...
Click to collapse
That sucks! :/
I was hoping you would come back saying your new phone is perfect and doesn't have the problem. It's weird that no one has come into this thread saying they don't have the problem, although only a handful of people have said they do.
It does seem like a software problem like you and a few other people have mentioned, considering sound is one of the main selling points of this phone you would have thought they wouldn't have shipped it with such an obvious flaw.
I'll be sending my phone back tomorrow and at this rate I'm not sure if I will be getting another one as the sound problem bugged the hell out of me for the short time I used it.
-Aziki
Phoned three and they were really apologetic, sending me a new phone that they will first inspect for build quality issues. I expect the audio issue will persist though. Phoned HTC to see if its a software issue or not (also reported the capacitive button issue) and a manager is going to phone me back at some point today or tomorrow. They have until the s4 release date to give me the phone I paid for or im jumping ship.... Good luck with your replacement .
The hissing is a known issue which only appears on some builds, I personally have no issue so it is hardware
What is the serial number of your device (the first 6 characters)? Would love to be able to track which build exactly has the issue.
Just to clarify, the hissing is most noticeable if you play a track at low volume through headphones. Is made worse with beats enabled, but still occurs without it on.
Serial number is HT339W, so it was made on the 9th March 2013 in Taiwan. No hissing at all
Hello everyone.
Curious if anyone else has had this issue. I recently bought a decent pair of headphones, Sony MDR7506. I have had zero issues with the cheap in ear stuff and using my aux cord in my car. Even my bluetooth streaming to my htc a200 works great. However with these headphones I get a small amount of random crackle here and there. I initially chalked it up to a bad pair of headphones but for the heck of it I tried them on my PC , Ipad 3, and nexus 7 and they sound absolutely amazing on each of those devices. I tried it on my wife's htc one as well and the same thing. The odd thing was I had crackle in the left ear on her phone and on the right ear on mine.
I'm not exactly sure whats up at this point. Judging by searching it doesn't seem like anyone really has had this issue or at least haven't documented it.
Not that it probably matters but I am on Viper 2.1.0 and the wife is on viper 1.2.1. Anyone have any idea?
Thanks
I heard electric noise for few seconds every time I plugged in my earphone to the phone. The noise dissappeared automatically after that.
I have tried a few earphones and they all have the same problem.
Any ideas??
Thank.
C
Sent from my C6903 using Tapatalk 4
Having the same problem here (.534 Firmware)! It is really annoying. First I thought it had something to do with Poweramps Auto-Play Feature, but it seems to be a general Headphone Bug.
OfficerTux said:
Having the same problem here (.534 Firmware)! It is really annoying. First I thought it had something to do with Poweramps Auto-Play Feature, but it seems to be a general Headphone Bug.
Click to expand...
Click to collapse
What earphone do you use? I use Westone 4r.
cklow01 said:
What earphone do you use? I use Westone 4r.
Click to expand...
Click to collapse
Mine are Shure SE 215!
I found out that playing and pausing audio with any Audio Player does stop the noise signal after some seconds. Sometimes it also stops by itself. Very strange problem, did not experience it with my old Xperia S.
To me that sound similar to desktops. When you plug the speakers in the back. You hear the distortion before its in 100%.
Not sure what that is but doesnt seem to affect anything. Do yiu have any water in the headphone hole?
Maybe its the phones metal inside. Could be dust? Maybe something in there thats interfering with the headphone jack. Give it a good blow. Or a brush that can get in there.
Sent from my GT-I9505 using Tapatalk 4
The Distortion appears directly after plugging in the jack and stops after some seconds or upon pausing the audio. This is without touching or moving the cable, so it does not have something to do with the mechanical connection.
EDIT:
Ok I found something out: The noise just appears when using earphones with a standard connector with 3 lanes (Ground, Left and Right Channel). When using a headset with 4 lanes (Ground, Left, Right, Mic) there is no noise signal. Tried it with both a Sony and an Apple headset (no noise) and my Shure earphones (noise)
I have no clue why it behaves like this, though.
Could be a cheap way for them to make you spend more money on headphones.
Sent from my GT-I9505 using Tapatalk 4
My Shures were definitely more expensive than the headsets I tested 3 vs 4 lanes is not a quality sign it's just so that a headset needs the 4th connector for the Microphone signal (correct me when I'm wrong).
I have similar issue on brainwavz B2 but that weird sound is gone after a while...
Looks like Im not alone on this issue. I have problems with Shure se210 and westone 4r.
Sent from my C6603 using Tapatalk 4
its an issue with smart connect not being automatically turned on just go to the app and switch the profile for your music off and on again.
Can anyone try that? I dont have mine anymore.
Sent from my C6603 using Tapatalk 4
n4v1n said:
its an issue with smart connect not being automatically turned on just go to the app and switch the profile for your music off and on again.
Click to expand...
Click to collapse
Good idea, but it does not help. Also tried deactivating Smart Connect and rebooting, but there's still noise when plugging in the jack.
This really annoys me! Especially because it just happens with normal earphones and not with headsets, so it probably is not a hardware bug.
cklow01 said:
Can anyone try that? I dont have mine anymore.
Sent from my C6603 using Tapatalk 4
Click to expand...
Click to collapse
Is it the term used here?
http://en.wikipedia.org/wiki/Microphonics
gire.prasad said:
Is it the term used here?
http://en.wikipedia.org/wiki/Microphonics
Click to expand...
Click to collapse
No, it has nothing to do with moving the device (and there definitely are no vacuum tubes in a mobile phone xD). But I am not sure if that was your question.
OfficerTux said:
No, it has nothing to do with moving the device (and there definitely are no vacuum tubes in a mobile phone xD). But I am not sure if that was your question.
Click to expand...
Click to collapse
Yep, that was the answer to my question and regardless it's connected with headphones generally.
Same issues with headphone jack
Hey guys I'm experiencing exactly the same noise with my headphone jack on my Z1.
I'm using a pair of Sony MDRXB41EXB Extra Bass Headphones and they don't have a microphone built in.
Has anybody alerted Sony to the issue yet?
cklow01 said:
I heard electric noise for few seconds every time I plugged in my earphone to the phone. The noise dissappeared automatically after that.
I have tried a few earphones and they all have the same problem.
Any ideas??
Thank.
C
Sent from my C6903 using Tapatalk 4
Click to expand...
Click to collapse
I have problems with jaybird bluebuds x :crying:
Well this is disturbing. I was hoping this kind of crap would have been sorted out by now. I posted a longer rant on another review of the Z1 on Engadget, but here's a snippet of what I wrote,
"I had a really bad experience with a Sony MD player. had a sharp md player, that I bought in Japan, and that thing was awesome. It did everything I wanted it to, It was pretty and sleek and I loved it. It died in a car wreck. Back in the states, I got a Sony to replace it. (only available brand at the time) Twice, I had to return it for a manufacture's repair because the headphone port kept crapping out and creating static on the headphones. The stupid retailer tried to convince me it was my headphones but I tried multiple pairs. The thing was a piece of garbage. Ever since then, I've had a bit of a sour taste regarding Sony's audio products. "
The problem you all are having seems a bit better, at least the static goes away after a couple of seconds. On my MD player, it would go away but then come back if I adjusted the headphones at all inside the jack, and sometimes without provocation. Has anybody noticed that the problem persists beyond a couple of seconds after the headphones are plugged in? If it does, It might just be the same flaw in Sony's headphone jack design. It's abhorrent to me, that a company that built its brand on audio fidelity is also the only company with which I've ever had a problem with something as simple as a headphone jack. I hope that this is the exception rather than the rule with these phones, because I still really want one. I guess one potential solution is to just use bluetooth headphones instead, but this doesn't solve the potential hardware problem, It's just a work-around, and when you pay that much for a flagship device, you shouldn't have to work around anything. The hardware should work flawlessly.
oops.. I ranted again.
Johann_London said:
Hey guys I'm experiencing exactly the same noise with my headphone jack on my Z1.
I'm using a pair of Sony MDRXB41EXB Extra Bass Headphones and they don't have a microphone built in.
Has anybody alerted Sony to the issue yet?
Click to expand...
Click to collapse
This is the reply I got from Sony Mobile:
Thank you for contacting the Sony Xperia support centre.
We are sorry to hear that you are having difficulties finding headphones to work with your Sony Xperia Z1.
The Sony Xperia Z1 uses a CTIA headphone jack and therefore will only be compatible with other CTIA headphones. As Sony do not test there phones with Third Party Manufacturers, such as Shure and Westone, we can not confirm that they use the same connectivity. You would need to speak to the headphones manufacturers to find this information.
The headphones and headset models which are compatible for your phone are listed below:
MH750
MK200
MW1
SBH20
MBH10
SBH52
Please find a link for this information included:
http://shop.sonymobile.com/gb/accessories/
If you select Xperia Z1 and Headset it will bring up the above information.
We apologise for any inconvenience this may have caused and hope this information has been helpful.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Hello,
I picked up my att note 3 on Friday. I believe I have a defective loudspeaker. When at max or near max volume when talking on speaker phone the audio is distorted/resonant similar to a buzzing. I tried removing the back cover which had no affect.
Being as others have modified the android OS to increase volume with success it seems likely to be a defective phone.
Please let me know if any one else hears poor speaker phone audio quality.
I will likely try to swap my phone out for a new one at att.
Daniel
Sent from my SAMSUNG-SM-N900A using xda app-developers app
dachness said:
Hello,
I picked up my att note 3 on Friday. I believe I have a defective loudspeaker. When at max or near max volume when talking on speaker phone the audio is distorted/resonant similar to a buzzing. I tried removing the back cover which had no affect.
Being as others have modified the android OS to increase volume with success it seems likely to be a defective phone.
Please let me know if any one else hears poor speaker phone audio quality.
I will likely try to swap my phone out for a new one at att.
Daniel
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Maybe yours is normal. As when I listen to folks on speakerphoneI can hardly hear them compared to my S4 and its quiet perhaps they reduced it on my build for this very reason ( cheap speaker ).
I originally thought something was wrong with my device because i kept hearing the audio drop down and raise again when listening to music. But I noticed it never did that with anything else besides the app, Spotify. I decided to try another music app and I cannot replicate the issue. I think it's the Spotify app. Maybe a compatiblity issue with 4.3, not sure. Either way sounds comes out normal except in that app.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Any one else experiencing this problem?
Hello Everyone,
I exchanged my phone this past Friday. The new phone may be slightly better than my previous one but it still distorts at full volume when on speakerphone.
Daniel
dachness said:
Hello Everyone,
I exchanged my phone this past Friday. The new phone may be slightly better than my previous one but it still distorts at full volume when on speakerphone.
Daniel
Click to expand...
Click to collapse
Ran some more tests on both my wife's and my unit. If you listen carefully on full volume you can occasionally hear it clip
Sent from my SM-N900T using Tapatalk
Mine is pretty bad. I have a hard time hearing people on speakerphone unless it is all the way up, then it is pretty distorted.
Hey there!
I have recently purchased a new Z3C and think it is indeed a really great phone. However, one thing that really bugs me is a constant and very noticable static noise during calls and only perceivable when using the earpice, not e.g. headphones. You can hear it all the time, especially when pausing the conversation.
Thisis the second device I have that happen, so I would really be interested if everyone else's sound via earphone is clear or if a bit of static is normal. Am I being paranoid?
I switched off all the options for "optimization" in the call settings, btw.
Cheers
panecondoin said:
Hey there!
I have recently purchased a new Z3C and think it is indeed a really great phone. However, one thing that really bugs me is a constant and very noticable static noise during calls and only perceivable when using the earpice, not e.g. headphones. You can hear it all the time, especially when pausing the conversation.
Thisis the second device I have that happen, so I would really be interested if everyone else's sound via earphone is clear or if a bit of static is normal. Am I being paranoid?
I switched off all the options for "optimization" in the call settings, btw.
Cheers
Click to expand...
Click to collapse
Hi,
I have the same problem and it's driving me crazy. First i thought i got a phone with failure so i send it to the repair service but they were convincing me that it's normal. I couldn't belive such a thing can be normal so i insisted on a phone replacement. After writing mails directly to Sony, replacement was approved but guess what - replacement phone had the same issue. I also checked couple of phones in shops and you could hear static noice in earspeaker on all of them. However some people on forums say they can't hear anything so i'm still not sure if this problem exists only in some series. I googled much on this subject and found that Sony had many issues with audio/speaker/volume in previous Z models but it seems it was solved with firmwares. However i believe this is a hardware problem of earspeaker they use. I even found u can order a new one on ebay. All in all, as you said phone is great but this thing is annoying as hell. I tried many other brands to see if they have any sound noise and i can't hear anything. Sad story
Regards,
Nino
orcalator said:
... I also checked couple of phones in shops and you could hear static noice in earspeaker on all of them. However some people on forums say they can't hear anything so i'm still not sure if this problem exists only in some series. ...
Click to expand...
Click to collapse
Quick reaction to other ppl. Ppl are deaf!
Now not so hot blooded . Happened to me many times. I have (thank God) still good hearing.
Most of the ppl I know do not care, get used or even do no hear this sound, OR are not able to distinguish it.
So even if they tell you, they do not hear it, till you can use their phone and test it next to your, that means nothing....
(This is not my first phone where I can hear something that 99 percent ppl cant hear, even on mine... luckily there is few that can so I know I am not going crazy )
Now the second point is to prove it and if it really is not just how the phone should sound.
Anyways what I tried and made me nervous was the service tests in the Service Menu *#*#7378423#*#*
All of these Primary Mic , Secondary Mic and Earphone tests sound horrible .
Serious crackling, buzzing on the Mics and Earphone, like I am used to from the Phone Call , static noise...
Funny thing however, ppl say they can hear me good and the video records also with good quality. So I do not understand how both of the mics sound so incredibly bad in the test. Well they both go through the same Earphone where I have the static noise, so the earphone could really be faulty, but I never hear the crackling, buzzing cut ofs in the call...
Update: Seems to be normal
Just an update:
I have checked another two devices, different mobile providers as well, and all of them had the same static when using the earphone. No such static when using a headset, though. It seems to be normal. I have checked my old (Xperia P) and there's static as well, although less noticeable due to a weaker/more quiet earpiece.
I also have decided to just go with it, since you can understand everything loud and clear and every other aspect of the Z3C is just that good.
Thanks for reporting everybody. I, too, thought I was going a bit crazy! Enjoy your devices everybody :good::good::good:
panecondoin said:
...Thanks for reporting everybody. I, too, thought I was going a bit crazy! Enjoy your devices everybody :good::good::good:
Click to expand...
Click to collapse
Buddy can you go to a bathroom, or somewhere without much sound. And try the Service Menu Tests.
*#*#7378423#*#* in dialer. ?
And test the Primary Mic, Secondary Mic , Earphone.
Thanks
PAGOT said:
Buddy can you go to a bathroom, or somewhere without much sound. And try the Service Menu Tests.
*#*#7378423#*#* in dialer. ?
And test the Primary Mic, Secondary Mic , Earphone.
Thanks
Click to expand...
Click to collapse
No proplem
I am nowhere nearly silent enough to check it, but will do when I come home this afternoon. Will report back ASAP!
I'd also like to hear your results. I was about to get myself one of these phones today as they are a good price at the moment. But having a constant noise in the background on calls would bug the heck out of me! I don't want to have to use a headset, hate em. I can deal with some problems as ANY phone you buy these days has some problem, there is no perfect phone out there. I'm currently browsing the web and XDA for problems associated with the Z3 Compact, but so far this is a biggy for me, that and maybe the purple/pink hue on the camera in some pictures.
How loud are these noises in comparison to the volume of the person on the other end of a call?
RuffBuster said:
I'd also like to hear your results. I was about to get myself one of these phones today as they are a good price at the moment. But having a constant noise in the background on calls would bug the heck out of me! I don't want to have to use a headset, hate em. I can deal with some problems as ANY phone you buy these days has some problem, there is no perfect phone out there. I'm currently browsing the web and XDA for problems associated with the Z3 Compact, but so far this is a biggy for me, that and maybe the purple/pink hue on the camera in some pictures.
How loud are these noises in comparison to the volume of the person on the other end of a call?
Click to expand...
Click to collapse
In my case, I can hear the person clearly, still with some hissing. Only in silent passages it becomes really "visible".
Interesting enough I just tried something . I put the headset in a different way on my ear....
I think what I am getting is the effect of when you put your hand on your ear, seashell stuff noise ...
There is a definite hissing, static noise but becomes less apparent depending on the placement of the headset without loosing the quality of the voice, or loudness.
PAGOT said:
In my case, I can hear the person clearly, still with some hissing. Only in silent passages it becomes really "visible".
Interesting enough I just tried something . I put the headset in a different way on my ear....
I think what I am getting is the effect of when you put your hand on your ear, seashell stuff noise ...
There is a definite hissing, static noise but becomes less apparent depending on the placement of the headset without loosing the quality of the voice, or loudness.
Click to expand...
Click to collapse
Does it make you wish you had chosen another phone?
RuffBuster said:
Does it make you wish you had chosen another phone?
Click to expand...
Click to collapse
I do not think I will be ever satisfied with any phone I had.... I found issues on all of them...
Till now no. I tried the sound recorder from sony, the sound came out ok. Video also seemed ok.
So if there is an issue, is most probably with the Earphone. But as was said in another threads, other phones have this also, to which extent depends on many factors...
To answer. Not yet . I have it only for a week. Will see how much I get used to it.
PAGOT said:
I do not think I will be ever satisfied with any phone I had.... I found issues on all of them...
Till now no. I tried the sound recorder from sony, the sound came out ok. Video also seemed ok.
So if there is an issue, is most probably with the Earphone. But as was said in another threads, other phones have this also, to which extent depends on many factors...
To answer. Not yet . I have it only for a week. Will see how much I get used to it.
Click to expand...
Click to collapse
I also kept the phone but i find this thing very annoying. Few days ago i talked on a phone in a silent office room and it really sucks, u constantly hear sshhhhh.. Static noise is just too loud. I tried other brands like iphone, my old Nokia, samsung and there was absolutly no noise. I even tried Sony Xperia Z1 from friend and it is also noise free. I would buy earspeaker on ebay and replace current one only if i'd knew that will solve the problem.
RuffBuster said:
I'd also like to hear your results. I was about to get myself one of these phones today as they are a good price at the moment. But having a constant noise in the background on calls would bug the heck out of me! I don't want to have to use a headset, hate em. I can deal with some problems as ANY phone you buy these days has some problem, there is no perfect phone out there. I'm currently browsing the web and XDA for problems associated with the Z3 Compact, but so far this is a biggy for me, that and maybe the purple/pink hue on the camera in some pictures.
How loud are these noises in comparison to the volume of the person on the other end of a call?
Click to expand...
Click to collapse
The static noise does not interfere with the clarity of the received voice. You can hear the caller loud and clear. You will notice the static noise more as the ambient sound around you decreases. I for one have noticed, that I also tend to somehow ignore the static noise a couple of seconds in on a call.
PAGOT said:
In my case, I can hear the person clearly, still with some hissing. Only in silent passages it becomes really "visible".
Interesting enough I just tried something . I put the headset in a different way on my ear....
I think what I am getting is the effect of when you put your hand on your ear, seashell stuff noise ...
There is a definite hissing, static noise but becomes less apparent depending on the placement of the headset without loosing the quality of the voice, or loudness.
Click to expand...
Click to collapse
@PAGOT I have tested everything you said and, besides said static noise, I could reproduce the issues you reported with the primary and secondary microphones: a very underwhelming performance of both of the microphones. Cracking, static sound. None of the possible options in the calls settings menu changed anything for the better or worse.
Strangely enough, the sound quality of my calls have been reported to be loud and clear. I also tried Sony's audio recorder, with flawless results Makes no sense.
PAGOT said:
I do not think I will be ever satisfied with any phone I had.... I found issues on all of them...
Till now no. I tried the sound recorder from sony, the sound came out ok. Video also seemed ok.
So if there is an issue, is most probably with the Earphone. But as was said in another threads, other phones have this also, to which extent depends on many factors...
To answer. Not yet . I have it only for a week. Will see how much I get used to it.
Click to expand...
Click to collapse
After the new tests I was being confused, again. But, as both of you already put forth, no phone is perfect and I will stay with the Z3C because of the nice features of the device along its very competetive price. I love to forget about charging my phone regardless of heavy usage all day long. The phone stays. Everybody responding here did a great job sharing their experiences! Good work:good:
orcalator said:
I also kept the phone but i find this thing very annoying. Few days ago i talked on a phone in a silent office room and it really sucks, u constantly hear sshhhhh.. Static noise is just too loud. I tried other brands like iphone, my old Nokia, samsung and there was absolutly no noise. I even tried Sony Xperia Z1 from friend and it is also noise free. I would buy earspeaker on ebay and replace current one only if i'd knew that will solve the problem.
Click to expand...
Click to collapse
Yeah, well my wife has an iPhone 5s and also that thing is silent... no noise...
Am currently factory resetting as that will be the first thing they gonna ask me if I did ... I think I will send it to repair.
Even if this an sw issue or new one will have it too, till somebody/enough ppl complain I doubt they will fix it.
PAGOT said:
Yeah, well my wife has an iPhone 5s and also that thing is silent... no noise...
Am currently factory resetting as that will be the first thing they gonna ask me if I did ... I think I will send it to repair.
Even if this an sw issue or new one will have it too, till somebody/enough ppl complain I doubt they will fix it.
Click to expand...
Click to collapse
Would be nice if you could report if sending it to repair fixes the issue, should you actually do it and remember
panecondoin said:
Would be nice if you could report if sending it to repair fixes the issue, should you actually do it and remember
Click to expand...
Click to collapse
For now I made a thread over at sonymobile too. Will try to go and check colleagues Z3C. Majority of ppl actually got the Z3C.... about 10 devices in my vicinity...
PAGOT said:
I do not think I will be ever satisfied with any phone I had.... I found issues on all of them...
Till now no. I tried the sound recorder from sony, the sound came out ok. Video also seemed ok.
So if there is an issue, is most probably with the Earphone. But as was said in another threads, other phones have this also, to which extent depends on many factors...
To answer. Not yet . I have it only for a week. Will see how much I get used to it.
Click to expand...
Click to collapse
PAGOT said:
For now I made a thread over at sonymobile too. Will try to go and check colleagues Z3C. Majority of ppl actually got the Z3C.... about 10 devices in my vicinity...
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I already passed all procedure with repair service couple of months ago, and it was not a very nice experience. The worst thing was that guy in repair service tried to make a fool out of me, like "nothing is wrong with this phone, i don't hear any noise". I mean come on, all people i asked to listen the sound heard noise, and he pretends not to hear anything. However i insisted on repair and then agony begon. After a couple of days they returned me phone with explanation that they made software adjusments and that all is fine now. Yeah sure.. it was the same ofc. I didn't take the phone but insisted on repair again. After a couple of days they said that they replaced earspeaker and that all is fine now. Yeah sure... same thing again. Then they said that they can't do anything more while guys in repair service were looking me like "again this crazy man" and made stupid jokes like "you can leave the phone here if it's not good for you". Total idiots. That really pissed me off and i contacted local Sony support in my country (Croatia, Europe). After exchanging 2 mails with them, explaining what is going on, they agreed to give me replacement phone. Unfortunately new phone had a same issue so i'm now stuck with it. I hope you will not have all this trouble but now you know what can you expect. I also wrote about this at: talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/static-noise-on-xperia-z3-speaker/m-p/924466/highlight/false
orcalator said:
I already passed all procedure...
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Can totally understand that ... was more times in a situation like this ...
A safe bet is to argue with the Service Menu tests. Microphone and Secondary Microphone and Earphone and also Stereo Speaker.
Microphones sound both bad...crackling, buzzing, static
Earphone - static noise.
Stereo Speaker - upper one is on and down one is hissing.
They can't argue with that... no matter how much they try... and its their test ...
No matter how much they want ...
(You do not have to tell them , that ppl can hear you nicely , or that video/audio recordings sound better)
Kinda thinking that this is might be a software issue? Heard theories about artificially adding some tone/noise to the call, so you know you are on call or whatever. So the filters or whatever might be set wrong. Or do we really think they would use a bad quality product?
Btw the guys over at CM or other ROMS do not have a fix for this?
PAGOT said:
Can totally understand that ... was more times in a situation like this ...
A safe bet is to argue with the Service Menu tests. Microphone and Secondary Microphone and Earphone and also Stereo Speaker.
Microphones sound both bad...crackling, buzzing, static
Earphone - static noise.
Stereo Speaker - upper one is on and down one is hissing.
They can't argue with that... no matter how much they try... and its their test ...
No matter how much they want ...
(You do not have to tell them , that ppl can hear you nicely , or that video/audio recordings sound better)
Kinda thinking that this is might be a software issue? Heard theories about artificially adding some tone/noise to the call, so you know you are on call or whatever. So the filters or whatever might be set wrong. Or do we really think they would use a bad quality product?
Btw the guys over at CM or other ROMS do not have a fix for this?
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On some forum someone mentioned that it could be software gain/ loudness problem. It sounds like someone turned speaker volume up to 200% so static noise is so loud but in the same time voice/music sound is on normal level. As i said in one of mine previous posts, Sony had problems with audio in some previous Z models too and they solved it with firmware update. Hope they will do something with this too - if it's not a hardware problem. Would be nice to have someone from Sony to comment this.
If you do ever find a solution for this or Sony release a fix please let us know. I'm going to hold out on buying a new phone for the time being and put up with my old Galaxy S2 in the hope something happens between now and then. I'm starting to lean towards a Galaxy S5, but I really like what Z3C has to offer, just not the static...
*Fingers crossed* and best of luck!
RuffBuster said:
If you do ever find a solution for this or Sony release a fix please let us know. I'm going to hold out on buying a new phone for the time being and put up with my old Galaxy S2 in the hope something happens between now and then. I'm starting to lean towards a Galaxy S5, but I really like what Z3C has to offer, just not the static...
*Fingers crossed* and best of luck!
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Well you can follow my fight here: http://talk.sonymobile.com/t5/Xperi...ble-results/m-p/978277/highlight/false#M10279
Right now the support said, they are not getting complaints about this device in regards of noise....