Hello everyone. I have a motoX from Rogers Canada for 3 weeks. The only thing annoys me about this phone is my computer can't recognize the X. I installed the driver, turn on the debug usb, use motorola cable and try on a few computer. But the phone is not even charging nor connecting to computer. I called the supporter and he said that i have to find a brand Motorola cable??! Is anyone having the same problem as me? Pls help. I think is the phone bug and i gotta change a new one.
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TobyDoan said:
Hello everyone. I have a motoX from Rogers Canada for 3 weeks. The only thing annoys me about this phone is my computer can't recognize the X. I installed the driver, turn on the debug usb, use motorola cable and try on a few computer. But the phone is not even charging nor connecting to computer. I called the supporter and he said that i have to find a brand Motorola cable??! Is anyone having the same problem as me? Pls help. I think is the phone bug and i gotta change a new one.
Sent from my XT1058 using XDA Premium 4 mobile app
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I don't think you are having a driver issue as you don't need drivers to charge via USB. Have you tried another cable? It sounds like the one you are using may be damaged or worse, the port on your phone.
Does it charge via wall with the same cable?
It charges via the wall charger but it can't connect to any computer with any cable. I don't know what happens.
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Get another usb cable and try that first to rule out if it's the cable or your phone that's having issues with connecting/charging via the computer.
I try a few cable but it won't work
From MotoX
Your charging port on your phone is shorting out. This happened to my gnex after 1.5 years
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Here is my situation... Wifes bionic is on leak. 904. Shortly after she has had charging issues and now it wont connect to the p.c also. After i reboot it it will charge just fine but it will not connect to p.c any suggestions? Known bug or do u think the port is damaged?
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Lots of folks have had problems connecting with tether. Not sure about your case, but I was on my fourth cable and still it did not work. I finally called Moto and they sent me the correct cable. It was clear in my case that the information the VZ support people were given was not clear enough to help select the right cable.
Shouldn't you be able to let the phone update to current version to make sure you software install is OK?
No, you have to be on. 902 in order to update to. 905. I might try to see if it will connect in fast boot. If it does I guess Ill just flash back to. 902
I tried several (6) cables including moto cables... nothing
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Do you have the latest drivers?
I do. My pc dosent even recognize it being plugged in..( the bah dump ) beep.
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I was upgrading my wifes bionic last night and came across this problem as well (ironically with a moto cable). Swapped out with my HTC cable from my Thunderbolt & it came right up in mass storage. Apparently some older cables aren't compatible with bionic! Shocked me too.
Just had my phone sent to the LG service center last week because it bootloops everytime it is removed from usb port. Started awhile back with random restarts then suddenly phone turns off everytime someone calls and finally only usable if connected to usb.
had it repaired and the service center replaced the motherboard + battery. They told me it was a result of either flactuating or overcharging, but I havent one of those. Could it be because of my different usb cord? I use a nokia mini usb cord because the original LG cord got lost.
Now i'm afraid to use it until I buy a new usb cord.
MiGzHizon said:
Just had my phone sent to the LG service center last week because it bootloops everytime it is removed from usb port. Started awhile back with random restarts then suddenly phone turns off everytime someone calls and finally only usable if connected to usb.
had it repaired and the service center replaced the motherboard + battery. They told me it was a result of either flactuating or overcharging, but I havent one of those. Could it be because of my different usb cord? I use a nokia mini usb cord because the original LG cord got lost.
Now i'm afraid to use it until I buy a new usb cord.
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Yes. Im using a Nokia E71 USB cable as my OB cable got spoilt. I am having touchscreen issues when i use my phone while charging
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SoulExertz said:
Yes. Im using a Nokia E71 USB cable as my OB cable got spoilt. I am having touchscreen issues when i use my phone while charging
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Im using the one that came with my optimus and I have the same issues. Its rated 150W ( Speaking from memory ) but when charging it through Computer USB ( 75W ) its fine.
As your battery doesn't get to hot I can't see how it can affect your phone. I'm not a a guru on this so I might be wrong.
Sent from my LG Optimus Black
xonar_ said:
Im using the one that came with my optimus and I have the same issues. Its rated 150W ( Speaking from memory ) but when charging it through Computer USB ( 75W ) its fine.
As your battery doesn't get to hot I can't see how it can affect your phone. I'm not a a guru on this so I might be wrong.
Sent from my LG Optimus Black
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I have the same issues too! When I charge my OB the touch goes crazy :| and when I try to write a SMS for example, it writes letters by itself for a couple of minutes. Why it is happening this? Why is the phone acting weird? :|
I am using the stock charger that came in the box with it and the cable is the original one.
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Lemme buy one and dissect it. I will access the problem
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SoulExertz said:
Lemme buy one and dissect it. I will access the problem
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You're sooo rich, XD
Anywaays, i figured it won't happen again so i bought a new usb cord, Hytac USB 2.0 to be exact... i'm not sure if it really works, but so far so good. It says in the box that it supports data transfer AND charge soooo. it's okay then?
The head office of LG also told the service center said that it could have been the result of charging while the phone has a case on (i usually had a rubberized case on it)
SoulExertz said:
Yes. Im using a Nokia E71 USB cable as my OB cable got spoilt. I am having touchscreen issues when i use my phone while charging
Me too
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iliemariuscatalin said:
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Well I had the same problem..
Fixed by a software update though.
P. S
Ob is my secondary phone now.
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I've got mine connected via USB to my PC. It says bit charging, and in the notifications says connected as USB device. Does it not charge that way or is something wrong?
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Excuse me, NOT charging. It wont let me edit it on the app.
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I see strange USB behavior on mine. When I plug it in to the USB adapter in my car it does not charge. However, my other HTC phones do charge in my car
These micro USB ports put the power pins on the outside edges so they are subjected to most stress and usually pull loose first. So its not too unusual for the data to work but the charging to not work. If that's what's happening its likely that data will stop working too after a while...
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scottjb said:
I see strange USB behavior on mine. When I plug it in to the USB adapter in my car it does not charge. However, my other HTC phones do charge in my car
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Same for me
I am hoping that someone out there can help me. My sgs i9000 does not charge when using the mains charger. It charges when plugged into a laptop is in the USB cable okay though. I have bought, both a new battery and a new charger, but the problem persists. Has anyone had or heard of this problem? Better still, does anyone have a solution?
I thank you all in advance.
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Take ur phone to service centre
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Yeah, your USB port inside the phone is damaged, go to a service center with it to replace the damaged slot
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idCyber said:
Yeah, your USB port inside the phone is damaged, go to a service center with it to replace the damaged slot
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Thanked you by accident when I went to quote you there
It probably isn't his USB port on the phone if it's charging fine from a laptop with USB cable.
I'd be checking that the charger definitely works by charging another device with it, if you have one. The voltage pins on the phones socket are the same whether you're charging with a charger or plugging into a computers USB, so if one way wasn't working then nothing should be working.
Sent from my GT-I9000 using Tapatalk
knuckles1978 said:
Thanked you by accident when I went to quote you there
It probably isn't his USB port on the phone if it's charging fine from a laptop with USB cable.
I'd be checking that the charger definitely works by charging another device with it, if you have one. The voltage pins on the phones socket are the same whether you're charging with a charger or plugging into a computers USB, so if one way wasn't working then nothing should be working.
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Thank you.
The charger charges my wifes phone with no problems. The battery charges in her phone using the mains charger too, so not a battery related problem either.
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Drhedphuk said:
Thank you.
The charger charges my wifes phone with no problems. The battery charges in her phone using the mains charger too, so not a battery related problem either.
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Could just be the plug on the charger possibly, I've had that happen before. There are two little sprung prongs on one side of it. I've had well used chargers before that I've had to get a pair of pliers and pull them out a little..
The fact that it works on your wife's phone doesn't mean it can't be the plug on your charger. Could just be that your USB port is a tiny bit more worn than hers. Doesn't mean that your port is totally screwed.
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I have tried three different chargers and none of them charge my phone. I'm very interested in your comment about the USB port being slightly more worn.
I am constantly flashing different Roms etc across using ums/ mtp so that does make sense. Also the USB cable that I use to charge my laptop is an old Nokia cable and the USB connector (phone end) is a little tighter.
Thanks.
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My phone became a bit wet in the rains (started working after keeping it in rice) and since then even I am facing a similar issue... My auto rotate doesn't go off even after disabling it and my phone only charges even when its connected to the pc... Unable to use it for any sort of data transfer between the phone and the pc... Doesn't get into download mode without using the battery method and odin too doest recognize it... @Drhedphuk if you had some progress please do post here too...
sbnaul said:
My phone became a bit wet in the rains (started working after keeping it in rice) and since then even I am facing a similar issue... My auto rotate doesn't go off even after disabling it and my phone only charges even when its connected to the pc... Unable to use it for any sort of data transfer between the phone and the pc... Doesn't get into download mode without using the battery method and odin too doest recognize it... @Drhedphuk if you had some progress please do post here too...
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Hi @sbnaul Unfortunately I haven't had much progress at all. My device connects with Odin & PC etc with no problem, it is just the charging issue using the mains charger. I have discovered that if I push in and hold the usb connector of the mains charger it will charge. Obviously though, none of us have the time to sit there and hold the phone for its charging process. If I have any further progress I will post here. Good Luck with your own problem, that must be a headache.
Hi folks, I bought a new Xperia Z1 last week and I figured out that when I connect my phone via USB to my work computer it doesn't charge however others can charge from same cable connected to same computer.. But the phone charges when connected to my laptop or any public computers that do not limit admin privileges. Please help me what to do..
I bought the phone the same day lollipop was launched in india.. And first thing was I upgraded to lollipop so don't know if it is due to lollipop or not..
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Does it work on normal power supply?
Yes it does perfectly fine on normal power supply and also on my personal laptop or any laptop with admin rights.. But doesnot charge on my work computer where I don't have admin rights.. However the same cable charges other Sony phones on my work computer..
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krjishu said:
Hi folks, I bought a new Xperia Z1 last week and I figured out that when I connect my phone via USB to my work computer it doesn't charge however others can charge from same cable connected to same computer.. But the phone charges when connected to my laptop or any public computers that do not limit admin privileges. Please help me what to do..
I bought the phone the same day lollipop was launched in india.. And first thing was I upgraded to lollipop so don't know if it is due to lollipop or not..
Sent from my C6902 using XDA Free mobile app
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not sure but can you try to use a flash drive or other device then plugged it to the same usb port? or try to plugged at the back of system unit. i think your work computer has a faulty front usb port.
Hi yoorie
It shouldn't be faulty because others can charge their phone on same computer with same cable. And my phone doesnt work on any of the computers at my work location..
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I found something that when I was trying to connect my phone to a different work computer it said that the device installation is prevented by policy
What I dont understand is what extra is my phone trying to install what other phones don't
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