Chances of post purchase customizing - Moto X Q&A

So just throwing this out there. What are the chances Motorola decides to sell the colored backs and buttons for those of us that didn't have the option to use MotoMaker? I realize that would void warranties but they could simply mark the inside of the battery cover with a separate part number so the repairs dept could determine warranty eligibility. I am sure I am not alone in wanting something like this nor am I alone in being comfortable with doing this myself.
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ktt4510 said:
So just throwing this out there. What are the chances Motorola decides to sell the colored backs and buttons for those of us that didn't have the option to use MotoMaker? I realize that would void warranties but they could simply mark the inside of the battery cover with a separate part number so the repairs dept could determine warranty eligibility. I am sure I am not alone in wanting something like this nor am I alone in being comfortable with doing this myself.
Sent from my Nexus 7 using XDA Premium HD app
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We can hope but I wouldn't count on it. It doesn't look too difficult to swap the back out. Hopefully we will see backs available eventually.
Sent from my all black Moto X

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Warranty device swap

My Nexus One has developed a stuck pixel. As a launch week buyer, I have 2 more months on my warranty. I also don't own any other phone compatible with my carrier, so I'd prefer a device swap over waiting for a repair - especially since I'm located in Canada.
Any experiences to report involving warranty swaps now that the Nexus One is no longer sold?
Also, I have a little scuff on the corner of my phone, which may or may not count as normal wear and tear. Has anyone here ever been charged for phone damage after a device swap?
I've rooted it but the bootloader is still locked. I was thinking that if I restore to stock via PASSIMG, Google shouldn't know the difference. Perhaps I'll even be able to restore the nandroid backup of one phone to the other.
Sent from my Nexus One using XDA App
Feh. The device swap is no longer an option unless I use a US address. I'm not incredibly excited at the prospect of having to cross the border and pick up my device in a strange place in order to obtain warranty service.
And since I don't currently own any other phone that'll work on WIND Mobile, sending it in for warranty is not an option either.
My choice is, cough up some money for an interim replacement phone, or cross the border for a device swap.
You can have it shipped to my house...
LOL, i just shipped mine out, using a dumb phone is really freakin me out!
Miss my Nexus one already.
v0kal said:
You can have it shipped to my house...
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Heh thanks, but Baltimore is pretty far from Vancouver.
I'll mull over my options. Warranty ends early in January, but I have a 1-year extension due to my credit card's extended warranty program. I could go with a receiving service in Blaine or Point Roberts but it's just a pain. Or alternately I could get myself a secondary phone to tide me over... which costs money.
Off topic, But did you have to call google to setup the exchange? My power button is beginning to not want to work all the time so i'm thinking about warranty exchanging it. However, my phone is rooted with s=off think that will be a problem?
cmstlist said:
Heh thanks, but Baltimore is pretty far from Vancouver.
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I'm in Washington state...
Sent from my Nexus One using XDA App
Where in WA?
If I go ahead with it via a US address, I could always use The Letter Carrier in Point Roberts. Still it's a pain.
danger-rat said:
I'm in Washington state...
Sent from my Nexus One using XDA App
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Sent from my Nexus One using XDA App
I'll PM you...
Sent from my Nexus One using XDA App
Remember that HTC uses SLCD on their Nexus One phones. I called Warranty Repair to setup a swap and she said that all phone are exchanged with the new SLCD screens.
So if you have an AMOLED and you don't want an SLCD just think of your options. Either deal with the pixel and keep Amoled or swap to a new SLCD. Some people say that they've swapped and they've gotten AMOLED in return, so I think its a 50/50 chance.
I've seen the SLCD Desire models. I think I actually like them better because the jagged edges of the Pentile matrix give me a headache after a while. So that wouldn't bother me too much. However it would make ROM Manager useless until Clockwork Recovery is updated to support SLCD. So I'd need to flash Amon recovery manually via flash_image.
Sent from my Nexus One using XDA App

Insurance claim thru Verizon

So my phone is pretty ****ed up, and if I can't fix it I am just gonna have to break it physically and take advantage of the insurance I got on this phone.
My question is, since the LG REVO is pretty old now a days, and they don't even sell it at verizon anymore, at least not online or at any of the stores in my area, and the lady I talked to on the phone from verizon said they don't sell em anymore. But what I was wondering and didn't ask her, was if my phone breaks and I claim the insurance for a replacement phone, and since they don't have my phone anymore, what will they do? Will they go backwards and give me a ****tier phone or will they be cool and give me the next step up. Either way I assume it will be a refurbished phone but I was just curious what kind of phone they might give me.
Any thoughts?
Sent from my VS910 4G using xda app-developers app
If your phone is messed up and your still under contract they may still send you a replacement at no cost to you... So call them first to try to warranty it out instead of paying for the insurance replacement.... But that's my thoughts on it.... Either way they probably going to send you another Revo
Sent from my Broken Out 2.1 VS910 4G powered by Mt using xda app-developers app
Yeah, most likely it'll be a refurb Revo, though you might be able to say, "look, I had trouble with it before it physically broke, can I get something else?" And they might say yes. Some have gotten Razrs that way,one got a Droid 4, someone even got a Gnex. More likely they'll offer something like a Spectrum. I'd be stunned if they tried to give you something inferior to the Revo.
"Inferior to a Revo"? You mean like a 5" chunk of 2x4 with icons and buttons drawn on it with a Sharpie?
Sent from my Sony Tablet S using xda premium
In all seriousness, while my time with the revo wasn't bad, it'd be hard for them to come up with an inferior replacement now that phones have come so far. I mean they'd have to go back to something that doesn't have 4g for one thing...not gonna happen.
Danzdroid said:
"Inferior to a Revo"? You mean like a 5" chunk of 2x4 with icons and buttons drawn on it with a Sharpie?
Sent from my Sony Tablet S using xda premium
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That made my day. I'm counting the minutes until I can get a new phone.

Buy a used phone to use for the Trade In Offer?

So is there a reason why we couldn't just buy a used phone (i.e. I saw some Evo 4g's on Craigslist for $50) and make a profit with the $100 HTC One Trade In Program? Just thought of this today and wanted to check with everyone in case it'd be a bad idea for any reason.
Joshnor713 said:
So is there a reason why we couldn't just buy a used phone (i.e. I saw some Evo 4g's on Craigslist for $50) and make a profit with the $100 HTC One Trade In Program? Just thought of this today and wanted to check with everyone in case it'd be a bad idea for any reason.
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nope, but make sure the phone is of value first, many phones are actually worth nothing.
bobruels44 said:
nope, but make sure the phone is of value first, many phones are actually worth nothing.
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As from my example, the OG Evo 4g is worth a small amount. So essentially, if I pay $50 for it, I could make $50 out of it. I'd rather do this and save my current phone as a backup.
the conditions did say that the trade in phone had to be active and used on your account but I am not sure how they would verify that..
My phones got a cracked screen is that gonna fly or no
Sent from my Vivid 4G using xda app-developers app
I recall reading you need to provide proof of purchase of your trade in also. That's part of what's holding me back from trading in the GSII I have.
Edit: I was all kinds of wrong. It's with the proof of HTC One purchase... :banghead:
snorkle said:
My phones got a cracked screen is that gonna fly or no
Sent from my Vivid 4G using xda app-developers app
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I"m pretty sure it's gonna fly on the recycling center without you getting any. I read on the terms that the phone should have no damage at all(except wear at tear). And if you sent a phone that doesn't meet the criteria they're not gonna return it and you won't get anything.
Marcismo55 said:
I recall reading you need to provide proof of purchase of your trade in also. That's part of what's holding me back from trading in the GSII I have.
Edit: I was all kinds of wrong. It's with the proof of HTC One purchase... :banghead:
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Are you sure? I read the terms and it sure does seem like you need to provide proof of purchase for the device you're trading in..
Sent from my LT30at using Tapatalk 2
you only need proof of purchase for the HTC one. it says that the phone youre trading in has to have been active but i dont know how theyd actually check on that. especially if youre trading in a phone with a hot swappable SIM card.

[Q] LG Warranty Service?

So I'm having issues with dead zones on my screen, and I brought it to Verizon but they basically said they would send it into the factory, open it up, and if they find it's my fault (not sure how they would tell...) i have to pay $500, non refundable. So instead of dealing with Evil Red, I decided to go to LG's website. I see they do offer a repair service, and my phone is still under warranty, so they say they will do it, but I am just wondering if this issue will be covered by warranty. I haven't had any drops or falls with the phone, and I have been extremely careful, with little to no damage at all to the phone. I really don't want to chance $500 with Verizon, so this LG repair could be a lifesaver. If anyone's had any experience with LG service, let me know, thanks.
Unless the phone has water damage, I doubt Verizon is gonna charge you a dime. You're the second person who's posted that comment. I took mine in cause I have black lines on it, the guy took one look at it, ordered me a replacement no questions asked and no threat of a $500 charge.
The guy said the same thing to me when I took mine in because I was getting static during calls. I think it's just protocol.
Sent from my VS980 4G using XDA Premium 4 mobile app
njstein said:
The guy said the same thing to me when I took mine in because I was getting static during calls. I think it's just protocol.
Sent from my VS980 4G using XDA Premium 4 mobile app
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Agreed, it's the if it's hardware it's on us but if you did something to break it and you're not telling us, it's gonna cost you protocol.

White screen replacement on black model?

Has anyone gotten a white screen replacement on their black model? I need a new screen because one part of my screen is unresponsive and I'm out of warranty. I'm planning on buying a new phone later (hopefully nexus 6) but for now I've decided id like to fix my g2 and keep it for a while longer now that I saw its getting lollipop.
So I was wondering does the white screen fit same as black? I'm kinda bored of. The black and since I need a new screen I thought I might as well get a white one. Please only respond if your 100% sure because I don't want to buy it and take apart my phone only to find it doesn't fit the same (which I don't see why it shouldn't but just v want to make sure)
After I may also order a new back cover in white since they're only like 10-20 dollars and just remodel my whole phone
The back cover I have now is adjudged and scratched so I might as well.
Thanks!
Sent from my LG-VS980
Bump. Anyone? I guess I'll just grab a black one just to be safe and just get a white back to get a nice contrast like the nexus 5
Sent from my LG-VS980
Not sure but color really shouldn't make any difference at all...
Sent from my LG-LS980 using XDA Free mobile app
jr71x said:
Not sure but color really shouldn't make any difference at all...
Sent from my LG-LS980 using XDA Free mobile app
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That's what I was thinking too but just wanted to make sure because the materials are slightly different. I'll just send an email over to lg and see if they can give me any useful info.
And does anyone know a good video to follow for replacing a screen? I've never done it with a g2 and it looks pretty complicated when I looked one up. Is there no way to do it without removing the whole mother board and buttons and everything? The guy looked like he was ripping things off so I'm worried about following that video. If anyone knows a reliable one please link it thanks
abdel12345 said:
That's what I was thinking too but just wanted to make sure because the materials are slightly different. I'll just send an email over to lg and see if they can give me any useful info.
And does anyone know a good video to follow for replacing a screen? I've never done it with a g2 and it looks pretty complicated when I looked one up. Is there no way to do it without removing the whole mother board and buttons and everything? The guy looked like he was ripping things off so I'm worried about following that video. If anyone knows a reliable one please link it thanks
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I repair phones for a living.
Swapping the colors will not matter, they all fit the same.
Order the assembly (glass and LCD) part by your G2's model number, as the ribbon cable connectors are different sizes varied by model numbers.
Sent from my VS985 4G using XDA Free mobile app
---------- Post added at 09:17 AM ---------- Previous post was at 09:08 AM ----------
Oh, and here is a video tutorial.
Just follow it closely.
http://youtu.be/1Cr94FxMGh4
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RBarnett09 said:
I repair phones for a living.
Swapping the colors will not matter, they all fit the same.
Order the assembly (glass and LCD) part by your G2's model number, as the ribbon cable connectors are different sizes varied by model numbers.
Sent from my VS985 4G using XDA Free mobile app
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Great thanks. And do you have any advice? I used to work at a cell phone store but only for a year and the only phone I've fixed was an iPhone because they're relatively easy to do and there lots of guides. For g2 I found only one video for vs980 and it seems really complicated. Should I just take it to someone. who does this for a living? I wanted to do that in the first place but they v wanted to charge me 175 dollars. to fix when I can get a brand new screen for as low as 50-75 dollars so I think the extra 100 is a bit much considering a g2 can easily be bought for 200-300 dollars
abdel12345 said:
Great thanks. And do you have any advice? I used to work at a cell phone store but only for a year and the only phone I've fixed was an iPhone because they're relatively easy to do and there lots of guides. For g2 I found only one video for vs980 and it seems really complicated. Should I just take it to someone. who does this for a living? I wanted to do that in the first place but they v wanted to charge me 175 dollars. to fix when I can get a brand new screen for as low as 50-75 dollars so I think the extra 100 is a bit much considering a g2 can easily be bought for 200-300 dollars
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The video link I posted should help.
Basically they are all the same internally except for different cable connector sizes. All the repair steps are the same.
Watch the video and if it looks like something you don't feel confident doing, I'd definitely recommend taking it somewhere to get repaired.
My shop does take mail-in repairs and we charge $100 flat for G2 screen repairs. Let that be an option too if you feel you must have it repaired. Of course waiting on shipping and all that sucks but you'd likely save a chunk.
But yeah, definitely have someone repair it IF you don't feel confident... you don't want to mess it up beyond repair.
Sent from my VS985 4G using XDA Free mobile app
RBarnett09 said:
The video link I posted should help.
Basically they are all the same internally except for different cable connector sizes. All the repair steps are the same.
Watch the video and if it looks like something you don't feel confident doing, I'd definitely recommend taking it somewhere to get repaired.
My shop does take mail-in repairs and we charge $100 flat for G2's screen repairs. Let that be an option too if you feel you must have it repaired. Of course waiting on shipping and all that sucks but you'd likely save a chunk.
But yeah, definitely have someone repair it IF you don't feel confident... you don't want to mess it up beyond repair.
Sent from my VS985 4G using XDA Free mobile app
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Alright thanks. I'll watch that video and see how I feel about it.
Thanks for the offer but I don't think I'll be able to do a mail in since currently this is the only phone I have. If I don't feel confident about it I might just buy a screen and then take it into the old store I worked at. I've been trying to avoid it because I quit but the guys there were nice and reliable so maybe they'll give me a deal
abdel12345 said:
Alright thanks. I'll watch that video and see how I feel about it.
Thanks for the offer but I don't think I'll be able to do a mail in since currently this is the only phone I have. If I don't feel confident about it I might just buy a screen and then take it into the old store I worked at. I've been trying to avoid it because I quit but the guys there were nice and reliable so maybe they'll give me a deal
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Totally know what you mean.
It's really not a bad repair. If you decide to do it, just follow directions and take your time on it. In my opinion, the hardest part of repairing a G2 is getting the plastic back off. Lol.
Good luck with it.
Sent from my VS985 4G using XDA Free mobile app

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