I just got the Moto X and I'm having a few issues that I was hoping you fine folks might be able to shed some light on.
First off: Moto Connect. I have the extension installed in the newest version of Chrome on my iMac and my account is linked. When I get a new text, I do not get a popup on my computer. I have verified that popups are on. If I open the extension, the texts update, but they do not appear to be in real time. Anyone else experience this?
My second issue was with Migrate. Coming from an LG G2, when I ran migrate, it imported everything except for my camera roll, which was where most of my pictures were on the G2. I'm over it now, but just wondering what went wrong with the migration or if anyone else has experienced this when migrating from other phones.
Thanks!
Edit: Connect seems to be more or less working now. Not sure what was going on. I am still curious to see if anyone else who migrated experienced the same thing as myself, though. Did your camera rolls import?
Related
Hi,
Anybody having trouble connecting to Motorola Connect?
My first day with my X was two days ago. I installed Chrome (don't really like it yet), and Motorola Connect worked right away. Really cool feature!
Then yesterday I tried it again and could not connect to save my life. I got on with Motorola tech support chat, who escalated it to level 2 by phone (45 min. on the call), who escalated it to level 3. I'm supposed to hear from them in 24-48 hours.
I have two machines on XP. I installed (and re-installed Chrome) and neither one will connect now. I fear that next they will want me to reset my phone. Ugh.
Ultimately, since I'm a Firefox user (that's what I'm used to and it works great), I would like to let Chrome run in the background at startup for the Motorola Connect feature, which I believe I WAS able to do a couple of days ago.
I hope you all come back and tell me you can't connect either and it's on Motorola's end.
Thanks.
It connected with alternate email!
Edit: After all that, I just tried signing in with my alternate email address and it worked straight away! I would still like to know if anyone has any ideas why this might happen as I would still like to use my main email with Chrome. Thanks!
Is anybody else having issues getting moto assist to work? Specifically while driving?
I have the driving feature set to talk to me and resume music play when my device detects that I am driving, however it doesn't look like this is working for me. The meetings feature is working fine, but even though my X displays the driving notification in the status bar, it doesn't read texts or announce who is calling or texting me.
I've looked for solutions to this issue on the mighty internet and found that there are others with similar problems and all they had to do was reset Moto Assist by clearing data and cache for the following apps:
Motorola Assist
Motorola Assist Framework
Motorola Assist Engine
Motorola Assist Talk To Me
Here is the issue for me. My apps list only shows the first two apps in that list. It appears that Motorola Assist Engine and Talk To Me are missing from my device (which would explain why I'm having issues). The problem is I don't know how to get these apps.
I have tried uninstalling updates for Motorola Assist and updating it again. I also tried a factory reset. Neither of these solutions brought these missing apps to my device and clearing data and cache for the apps that I do have doesn't solve the issue. I am on android 4.4. I updated my phone as soon as I got it so I don't know if this was broken by the update or not.
Does anybody else have this issue? Anybody here have an idea how I can fix this?
It looks like this guy over at the moto forums is having the same issue with no luck: https://forums.motorola.com/posts/e1788e31bf
Sent from my XT1060 using xda app-developers app
Just took a drive and its working here... and I don't have those other two binaries.
I don't have the other two either and moto assist works fine.
Sent from my Nexus 7 using Tapatalk
I haven't been able to sign into Motorola Connect on my laptop pass couple of days, anyone else having connection issues?
Mine is down too. Seems to be stuck trying to sign back in.
Remove then re-add. This happens to me frequently (including today).
having the same issue here. removing and re-installing has yet to help.
i am stuck on the signing in page and it won't go any further. given that this seems to be effecting many i hope for a fix soon.
Removed extension, re-installed, even deleted chrome profile and made a new one, still won't connect.
Yeah ignore my previous post. I uninstalled and reinstalled twice and it started working again both times for a short period... but then it stopped working again, and I haven't gotten it to work since.
I have been trying it for hours now, no luck. Hopefully it's just down for maintenance, I have gotten very used to it.
i hope that this does not have something to do with moto being sold.
Does motorola lost device service work for you? For me it says to enable motorola In device managers.
Yeah it's not active after three days for me, I just reset the Motorola Connect client on phone and computer.
Kenichi
Can anyone try https://motorola-global-en-roe.custhelp.com/app/home and go to Moto X's Lost Device or Tips to see if those are working?
gammite said:
i hope that this does not have something to do with moto being sold.
Click to expand...
Click to collapse
Perhaps they are updating the service for the new Moto X
rioachim said:
Can anyone try https://motorola-global-en-roe.custhelp.com/app/home and go to Moto X's Lost Device or Tips to see if those are working?
Click to expand...
Click to collapse
I see this.. Here i see quick help support. Any help you will get from here that solve in before.. Thanks for posting it...
Mines stopped working too on 2 of my machines.
Lost device is working fine though.
Can confirm it's not working here either. Guess we'll just have to wait
Keep working on and off. Something appears to be wrong with Motorola services.
Wonder if Motorola even knows, kind strange for a service like this to be down for a week and no word...
Seems to be working now after updating Chrome
BinaryW01f said:
Seems to be working now after updating Chrome
Click to expand...
Click to collapse
are u running standard chrome or something else?
gammite said:
are u running standard chrome or something else?
Click to expand...
Click to collapse
Standard Chrome, version 34.0.1847.131 m
I recently went back to stock after Verizon released their 39A update. So far I love it, and they've seemed to fix a lot of what I didn't like about their Kit Kat ROM (mainly the UI design). However, there is something that I've been experiencing that I wanted to share with anyone else on 39A, and see if anyone else has experienced it.
From what I can gather, as soon as I add my work email to my phone, which is an Exchange account, the phone seems to slow to a crawl when it comes to anything to do with data. Browsing the web, downloading stuff from the Play Store, Facebook, Twitter, Tumblr... anything that uses either wifi or LTE takes forever to load. The odd thing is that it almost seems like something is halting the data from coming through, and then releases it after a minute or so, and then things download super fast.
After much frustration and testing, I finally saw a pattern. It slowed down almost immediately after I added the Exchange account. Not having my work email on my phone is not an option as I am a IT Help Desk Technician who travels to different locations and need access to my email when not on my laptop or desktop computer.
Eventually, I decided I'd try and see what would happen if I switched the update schedule from Push to Fetch. Voila. Now my phone's fast again. Having my Gmail account set to push doesn't cause any problems. Only my Exchange account.
All that to say, I was wondering if anyone else has had this particular experience, and if so, whether or not they have found a solution or workaround other than the one I found. I concede that this could also have something to do with how my work's Exchange server is set up, or what version of Exchange Server we're running, but this never happened before 39A. Never happened on Stock or any of the other ROMs I've run (CM, Mahdi, etc.), both KitKat and Lollipop.
Hi,
I just upgraded to 39a (xdaddeb version) and I don't have that issue. Did tried with pure stock?
Glad you problem solved the issue. You could also boot the phone into Safe Mode. I was running 5.0.2 and didn't have the problem using 39A with exchange.
So I've meant to update this thread, but I found out that it actually isn't exchange causing the issue. I went a few days without having an exchange account on my computer and it eventually slowed down again same as before. At one point I was playing around with some settings and noticed that my cellular data was set to Global instead of LTE, and when I changed it, it sped up again. Then, a few days later, it slowed down again.
It's a peculiar slowness too; it's as though something is hanging the download for about 20 seconds, and then everything downloads at once. One example is if I "cold" launch Play Store, all the images will be blank for about 10-20 seconds, and then they'll all come in at once. Whenever I am running a custom ROM, in this case Cyanogenmod 12, everything loads almost instantly.
Any time I go back to stock, I use the KDZ method. I have not tried a debloated version of 39A, and at this point I'm burnt out on trying to get stock 39A to work properly. It's so annoying to try and show someone an instagram photo I've taken, only for it to take 20 seconds just to load my gallery.
Update (6/16/2015, 10:37am): So I'm trying xdabbeb's 39A debloated ROM, and so far so good. I've made sure my mobile data system setting is set to LTE and not global, and already it just feels faster and more lightweight than the stock ROM. Less RAM usage as well. I have yet to add an exchange account, and I typically start to experience the slowness once I'm on my home wifi, which I am not right now. I hope this works, I really like LG's lollipop ROM.
Update (6/16/2015, 5:34pm): Just got home and connected to my wireless access point, and still running like a champ. Looks like going debloated was the answer. Must be some bloatware app in the stock version that causes the issue. Not sure exactly what xdabbeb removes from the stock version for his debloated ROM, but kudos man.
Hi,
Apologies if this is covered elsewhere but my searching didn't find it.
Since the G6 updated OTA to Pie, certain apps no longer work properly on my home wifi. They all work fine on mobile data and corporate wifi, just not my home. Apps that I have noticed this problem on are IMDB, Amazon, Flipboard as examples. They all open and will display some info but generally cannot be used. Home router is Asus DSL-N16 on Vodafone Fibre.
I tried a factory reset but this made no difference. I'm guessing this is something to do with either the ISP or my router settings given that the apps work in other setups, but I'm jiggered if I can see what the problem configuration is on the home setup. For added fun, it is only my G6 with this problem. My Shield tablet running Android 7 still works perfectly for all apps, as does my child's Fire on A5, which makes me wonder if the issue is G6- or Pie-related, rather than router/ISP.
If anyone can offer some guidance, it would be much appreciated.
***Can this be moved to the 'G6 Questions' sub-forum please as this looks to be the wrong place for it?***
Did you find any solution for your problem? I'm facing it from a few months and searched all over and nothing works!
No, nothing seemed to make a difference and then all of a sudden, it all started working normally again. As far as I could tell, nothing new happened, so whether it was apps updating or something else I don't know. Sorry!