chromecast does not work. - Google Chromecast

Hey, someone could help in my troubles with chromecast? My grandmother bought me a chromecast from U.S., and the first 3 days the device worked as well, but a few days ago, chromecast stopped working and I do not know what I can do. I just got a pink light on the sensor and the TV does not identify the chromecast. Anyone to help?

How do you have this powered? VIA a dedicated charger or a USB port through your TV? Have you tried the other way as well (dedicated if TV or vice-versa)? Have you had any storms recently in your area?
My guess is the "pink" light is just the setup complete light. Try also using a different TV.

Have you reset it by holding the button for 20 seconds?

I have no problema with storms And etc.
How do i restart this chromecast? Can I try it even with no chromecast setup page on TV?

Tictoczinha said:
I have no problema with storms And etc.
How do i restart this chromecast? Can I try it even with no chromecast setup page on TV?
Click to expand...
Click to collapse
hold down the button on the device for 25 seconds ( make sure the chromecast has power)

Related

Just got Chromecast on Monday - some issues encountered so far

The setup was fine, connected to my network, played Netflix and Youtube from various devices (phone, laptop, computer) no problems! (Interested in the Plex thread and others on here for locally stored video.. )
What is happening is very strange, however. I have a TV with multiple inputs (typical these days, right?) but after I've been 'casting' to the Chromecast, it takes several tries to change away from that input to another input (my Xbox, or HD antenna).
ALSO - the TV powers itself ON after a while! WHY IS THAT? I left and came back home and thought I had left the TV on - which is not like me at all! And later that night it turned on AGAIN after I went to bed. I unplugged the Chromecast just to get it to stop, but ideally, I would want to leave it plugged in all the time.
What is making the TV turn on?
Will moving my TV input to anything other than the Chromecast port stop it?
Is there a soft power-off option for the Chromecast device?
FractalSphere said:
The setup was fine, connected to my network, played Netflix and Youtube from various devices (phone, laptop, computer) no problems! (Interested in the Plex thread and others on here for locally stored video.. )
What is happening is very strange, however. I have a TV with multiple inputs (typical these days, right?) but after I've been 'casting' to the Chromecast, it takes several tries to change away from that input to another input (my Xbox, or HD antenna).
ALSO - the TV powers itself ON after a while! WHY IS THAT? I left and came back home and thought I had left the TV on - which is not like me at all! And later that night it turned on AGAIN after I went to bed. I unplugged the Chromecast just to get it to stop, but ideally, I would want to leave it plugged in all the time.
What is making the TV turn on?
Will moving my TV input to anything other than the Chromecast port stop it?
Is there a soft power-off option for the Chromecast device?
Click to expand...
Click to collapse
Sounds like you're having issues with their chrome cast's HDMI CEC. It can be used to automatically change inputs to the one the chrome cast is using and even turn on tvs.
You could disable HDMI control for your TV and it would prevent the issues from occurring.
Every manufacturer has a different name for their HDMI Control feature.
Who makes your tv, OP?
FractalSphere said:
The setup was fine, connected to my network, played Netflix and Youtube from various devices (phone, laptop, computer) no problems! (Interested in the Plex thread and others on here for locally stored video.. )
What is happening is very strange, however. I have a TV with multiple inputs (typical these days, right?) but after I've been 'casting' to the Chromecast, it takes several tries to change away from that input to another input (my Xbox, or HD antenna).
ALSO - the TV powers itself ON after a while! WHY IS THAT? I left and came back home and thought I had left the TV on - which is not like me at all! And later that night it turned on AGAIN after I went to bed. I unplugged the Chromecast just to get it to stop, but ideally, I would want to leave it plugged in all the time.
What is making the TV turn on?
Will moving my TV input to anything other than the Chromecast port stop it?
Is there a soft power-off option for the Chromecast device?
Click to expand...
Click to collapse
I would suggest to just unplug the USB when not in use if your TV is turning on, I know my brothers TV its a westinghouse turns on anytime something connected to it turns on like the xbox or ps3 or laptop
not so good to know. hope its fixed soon
Andrmgic said:
Sounds like you're having issues with their chrome cast's HDMI CEC. It can be used to automatically change inputs to the one the chrome cast is using and even turn on tvs.
You could disable HDMI control for your TV and it would prevent the issues from occurring.
Every manufacturer has a different name for their HDMI Control feature.
Who makes your tv, OP?
Click to expand...
Click to collapse
It's a Toshiba flat-screen, don't know the model. I'll put more detail up tonight when I can look. :silly: I also need to try having it off the Chromecast and starting a session and seeing if it draws the TV to that input. THAT would be nice, but the auto-powering on is a bad bug in my opinion.
My TV turns on automatically when just about anything powers on before the tv is on. Say I turn my ps3 on 1st, it will turn it on. Or plug a USB Flash drive in, turns it on. But, once in the HDMI spot, I can shut it down and it stays off. Very strange.
Sent from my SGH-T889 using Tapatalk 4 Beta

Chromecast to 60" lcd toshiba smart tv.

hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
Sounds like you have a bad HDMI port or TV.
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
cottageboy said:
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
Click to expand...
Click to collapse
4niner said:
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
Click to expand...
Click to collapse
If you have an HDMI audio receiver you can also just plug it into an HDMI port there too. I have mine plugged into my sony 7.2 receiver. Works fine, CEC and all.
Toshiba 47L6200U - same problem
4niner said:
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
Click to expand...
Click to collapse
I am also having this issue on my Toshiba Smart TV (Toshiba 47L6200U). Wanted to add that at one point I switched from USB power on the television to the wall charger, and the Chromecast went through an update during which time the progress wheel was in full color. Once it finished the picture then changed back to purple. Unfortunately I have no other devices to try to plug it into but there does appear to be a pattern with these sets.
Unfortunately I don't have a receiver and hadn't planed on getting one for this set up. I've never been able to connect the TV to the internet to perform any firmware updates so perhaps this may help? I'm really not sure. I also have seen that once it is updating - the rotating wheel is in the normal proper colors, however once it reverts back to the setup/welcome screen - it goes back to the shades of pink. I called up google and they said they've not heard of it so it seems to be a problem solely with the Toshiba XXL6200U series TV's. Have any of y'all performed the firmware updates?
gottahavit said:
If you have an HDMI audio receiver you can also just plug it into an HDMI port there too. I have mine plugged into my sony 7.2 receiver. Works fine, CEC and all.
Click to expand...
Click to collapse
4niner said:
Unfortunately I don't have a receiver and hadn't planed on getting one for this set up. I've never been able to connect the TV to the internet to perform any firmware updates so perhaps this may help? I'm really not sure. I also have seen that once it is updating - the rotating wheel is in the normal proper colors, however once it reverts back to the setup/welcome screen - it goes back to the shades of pink. I called up google and they said they've not heard of it so it seems to be a problem solely with the Toshiba XXL6200U series TV's. Have any of y'all performed the firmware updates?
Click to expand...
Click to collapse
Out of curiosity did you try the HDMI extender that came with your ChromeCast in case it is a connection issue?
I have the same TV, but have not received my chromecast yet. I'm wondering if it may be hdmi cec is off or on? I read up on this more and it may be the hdmi handshake that is causing the issue. It says to swap ends, try another cable etc.
gottahavit said:
Out of curiosity did you try the HDMI extender that came with your ChromeCast in case it is a connection issue?
Click to expand...
Click to collapse
zires said:
I have the same TV, but have not received my chromecast yet. I'm wondering if it may be hdmi cec is off or on? I read up on this more and it may be the hdmi handshake that is causing the issue. It says to swap ends, try another cable etc.
Click to expand...
Click to collapse
I tried using the extender that came with it, and also another one I had laying around the house. Neither of them worked.
I'm not really tech savvy so not sure what CEC is or how to turn it on or off. Getting frustrated trying to do the firmware update as well. I connected a USB with the firmware update on the root menu but for some reason the TV isn't recognizing the usb.
4niner said:
I tried using the extender that came with it, and also another one I had laying around the house. Neither of them worked.
I'm not really tech savvy so not sure what CEC is or how to turn it on or off. Getting frustrated trying to do the firmware update as well. I connected a USB with the firmware update on the root menu but for some reason the TV isn't recognizing the usb.
Click to expand...
Click to collapse
Cec is in the TV settings. Menu (on remote ), preferences, hdmi cec control setup, turn it on and see what happens.
Sent from my SPH-L710 using Tapatalk 4
Same issue
cottageboy said:
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
Click to expand...
Click to collapse
I have an old 2007 vintage Toshiba 37X3030DB. If you have the Chromecast plugged into HDMI-2 (Digital only port), select that as the input port, then power on the Chromecast, it completely works as expected. However, change back to HDMI-1, then back to HDMI2 using the Toshiba remote, you get a permanent blue screen - even though the Chromecast thinks it's working.
Placed a tech support call with Toshiba UK to see if updated firmware beyond 2.9 will help...
I have a 2006 Westinghouse (it was one of the very first 1080P TV available). I have had issues with Pink screen screen with various HDMI devices. Usually turning the TV off and back on will fix the pink screen, usually on the first try though not always.
With the Chromecast this seem to work, but not anymore. It may or may not have to do with the update to FW 13300, I can't say for sure. But sadly the pink screen is more persistent now.
My Chromecast is connected to my Pioneer receiver and I found that if s switch back and fourth with another input I can eventually get rid of the pink screen. I works best if I wait and let the input receive a signal and at time it does take me several attempts before it works.
So just something to try.
don't know if this is related, but sometimes when you have a loose connection on say a pc monitor you will get a pink screen, it could be that the connection to your guys tv isnt fitting all the way in, might want to take a closer look. it could be that the mini usb thats connected to the Chromecast is weighing down on the chromecast and making it loose and thus creating the pink screen, might wanna look closer at the connection.
im trying to cast from computer.. chromebrowser, has worked perfect earlier. but now the picture is pink.. sounds work good... the chromecast background pictures shows fine when not casting anything...
If I use the built in cast option in youtube.com it was great.. but not when casting the whole page in chromebrowser..
i have a really bad connection at home, but it has worked on that before
cowsick said:
im trying to cast from computer.. chromebrowser, has worked perfect earlier. but now the picture is pink.. sounds work good... the chromecast background pictures shows fine when not casting anything...
If I use the built in cast option in youtube.com it was great.. but not when casting the whole page in chromebrowser..
i have a really bad connection at home, but it has worked on that before
Click to expand...
Click to collapse
This is my exact issue.
It isn't the HDMI port, it isn't faulty, or else every device would show the pink hue. The dongle itself isn't broken or else everything would be pink and not just tabs that are cast, like cowsick said, Youtube casts perfectly, just any other tabs.
Kinda blows, worked fine previously, an no one anywhere seems to be addressing the issue.
andrew2163 said:
This is my exact issue.
It isn't the HDMI port, it isn't faulty, or else every device would show the pink hue. The dongle itself isn't broken or else everything would be pink and not just tabs that are cast, like cowsick said, Youtube casts perfectly, just any other tabs.
Kinda blows, worked fine previously, an no one anywhere seems to be addressing the issue.
Click to expand...
Click to collapse
Green, gray or magenta are often the sign of decoding "nothing" meaning the data didn't reach the destination in time.
I would look to network latency caused by network congestion between the PC and Chromecast (on a bandwidth-limited connection, or are there other network transfers going on in the background?) and to transcoding latency on the computer casting to Chromecast (how busy is the CPU?). Try reducing the resolution via the Cast extension settings.
For direct casting to Chromecast via native apps, Chromecast can buffer and negotiate connection speed as necessary. When it's getting a tab casted over, there's a constant stream of frames being generated, compressed and sent over that need to be decoded - all in reasonable sync with the PC.
For example, in the case of MPEG-2 for DVD, there are Presentation TimeStamps (PTS) and Decode TimeStamp (DTS). PTS determines when a frame should be display (ie, 0:09;13 should be displayed 9 seconds, 13 frames in) while DTS determines when the frame's data need to be retrieved and decoded. If a frame can't be retrieved by the decode time (for example, because of a disc read error) usually the player will simply hold the previous frame, so you'll see a pause. But if the player actually tries to decode the data (for example, in a video editing program), you can see a frame of mainly or solid green, gray or magenta - an empty frame caused by decoding "nothing."
RojasTKD and BurnOmatic are right that a similar effect can be seen if HDCP handshake is broken or interrupted - there's a "garbage" screen that appears until HDCP re-synchronizes, but as andres2163 and cowsick say, if that was the case it should happen for any Chromecast output, not just tab casting.
Fix: disable hardware accelaration
Disabling hardware acceleration fixes the issue.
For detailed instructions, go to:
HTML:
learnhill.com/technology/fix-pink-screen-when-casting-tabs-with-chromecast/

Chromecast all of a sudden disappeared

I don't get it, it was working just fine the other day... now I can't grrr my Chromecast to show up.
I've tried switching it to my other hdmi input with no success.
The light on the Chromecast is what looks to be on with a very rapid white blink... or it is actually just solid, can't really tell.
I've also unplugged and replugged my router and modern, still nothing...
Sigh, anyone else having issues?
It also does show up in my Chromecast app on the phone, just isn't working And coming on my tv.
Also, I verified the hdmi port works by switching my dvr box to the sane one the Chromecast was on.
Any thoughts?
I'm still new at this but I fixed one of my hangups recently by restarting my mobile device.
It's not showing up on the tv though... I think it's unrelated.
Sent from my Nexus 5 using XDA Premium 4 mobile app
h20wakebum said:
I don't get it, it was working just fine the other day... now I can't grrr my Chromecast to show up.
I've tried switching it to my other hdmi input with no success.
The light on the Chromecast is what looks to be on with a very rapid white blink... or it is actually just solid, can't really tell.
I've also unplugged and replugged my router and modern, still nothing...
Sigh, anyone else having issues?
It also does show up in my Chromecast app on the phone, just isn't working And coming on my tv.
Also, I verified the hdmi port works by switching my dvr box to the sane one the Chromecast was on.
Any thoughts?
Click to expand...
Click to collapse
It should be a mid-paced blink, definitely visible on and off states, maybe 2-3 Hz?
Check your router's DHCP assignments to see if Chromecast got an IP.
Also check WiFi access points - if your Chromecast isn't connected to your WiFi network anymore, it will start broadcasting its own signal as Chromecast1234 etc.
h20wakebum said:
I don't get it, it was working just fine the other day... now I can't grrr my Chromecast to show up.
I've tried switching it to my other hdmi input with no success.
The light on the Chromecast is what looks to be on with a very rapid white blink... or it is actually just solid, can't really tell.
I've also unplugged and replugged my router and modern, still nothing...
Sigh, anyone else having issues?
It also does show up in my Chromecast app on the phone, just isn't working And coming on my tv.
Also, I verified the hdmi port works by switching my dvr box to the sane one the Chromecast was on.
Any thoughts?
Click to expand...
Click to collapse
I was getting a "blinking" white LED for "sure" on mine but the TV was also showing that it had to setup again but I was unable. Tried the extender and it reconnected by itself, removed the extender which only worked for a few days. Got a HDMI 90 degree adapter and never had the issue again, so far!
(delete)
Well I think the unit somehow died. The weird thing is that my phone Chromecast app shows the devicE... but my tv will not display anything when I go to that hdmi input. I'm going to send it back to Amazon. This is SO weird
Sent from my Nexus 5 using XDA Premium 4 mobile app
h20wakebum said:
Well I think the unit somehow died. The weird thing is that my phone Chromecast app shows the devicE... but my tv will not display anything when I go to that hdmi input. I'm going to send it back to Amazon. This is SO weird
Click to expand...
Click to collapse
If you haven't already boxed it, try unplugging and replugging it on the TV's HDMI (with the TV on) in case there's some timing mismatch or something.
bhiga said:
If you haven't already boxed it, try unplugging and replugging it on the TV's HDMI (with the TV on) in case there's some timing mismatch or something.
Click to expand...
Click to collapse
I had tried unplugging/plugging multiple times with TV on and no luck.
h20wakebum said:
I had tried unplugging/plugging multiple times with TV on and no luck.
Click to expand...
Click to collapse
Did you try re-running the setup program?
Asphyx said:
Did you try re-running the setup program?
Click to expand...
Click to collapse
Can't... when i do so on the android app and it says check your TV for the code, the TV on that hdmi input has no signal.
Got my replacement unit and it works just fine.
I'm guessing my old one got borked while updating.
After my CC updated itself to Build 14651, it no longer works with my Yamaha AVR. The CC connects to the network, and I can see it in the Chromecast app, but the screen on the TV connected to my AVR goes black, as I explained here:
http://forum.xda-developers.com/showthread.php?p=48445263&posted=1#post48445263
Have you tried unplugging your CC from your HDMI port, then rebooting it (pulling and then reattaching the USB power) while the CC remains unplugged from the HDMI port? Once the CC's LED goes from various states of red to a solid white, plug the CC back into the HDMI port. That works for me.
My other two CCs are still on Build 13000, and they work just fine with my Yamaha AVR.
It's there away to do a hard reset? Try reinstall the software....just a thought.
Sent from my C6802 using Tapatalk

After updating it shows a blank screen

So I woke up one morning turn on my TV I notice it was updating and thought nothing about it but then it went to a blank screen. I reset it then it wasn't connecting to wifi then I went on my computer and it says that if I did reset it wouldn't connect to my wifi unless I contacted my router provider. Didn't want to go through so I bought a new one. After I set it up and relaunched it went to a black screen again then exchange it and it happened again. It has nothing to do with the device it's the new update. I hope someone knows how to fix it. Please i like chromecast don't want to return it. Someone please help.
SleepyJay831 said:
So I woke up one morning turn on my TV I notice it was updating and thought nothing about it but then it went to a blank screen. I reset it then it wasn't connecting to wifi then I went on my computer and it says that if I did reset it wouldn't connect to my wifi unless I contacted my router provider. Didn't want to go through so I bought a new one. After I set it up and relaunched it went to a black screen again then exchange it and it happened again. It has nothing to do with the device it's the new update. I hope someone knows how to fix it. Please i like chromecast don't want to return it. Someone please help.
Click to expand...
Click to collapse
What TV make/model and router make/model are you using?
bhiga said:
What TV make/model and router make/model are you using?
Click to expand...
Click to collapse
Mine just "died" too.
Didn't notice if it was updating but basically had been plugged into my TV and working for months, then i tried using and my TV would just say no signal when i switched to that HDMI port.
Called amazon and have a new one on the way.
bummer.
bhiga said:
What TV make/model and router make/model are you using?
Click to expand...
Click to collapse
I have insignia TV and 2 wire modem.
SleepyJay831 said:
I have insignia TV and 2 wire modem.
Click to expand...
Click to collapse
Google says it should work, just requires change to router settings.
Did you add your Chromecast MAC to the allowed list?
https://support.google.com/chromecast/table/3477832?hl=en&ref_topic=3205565
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Fix
Mine seemed to be dead too. I tried reseting the device but without any success. The only fix by now is to remove Chromecast from HDMI, but keep power cable plugged in. So i start my tv without Chromecast being connected to hdmi port, and after the led on the chromescast became steady white, no blinking, i would connect it to it. It worked that way. Had to do this before each time i start my tv. I hope it will help u and hope that google will fix this in future update.
re: Fix
iorga_ciprian said:
Mine seemed to be dead too. I tried reseting the device but without any success. The only fix by now is to remove Chromecast from HDMI, but keep power cable plugged in. So i start my tv without Chromecast being connected to hdmi port, and after the led on the chromescast became steady white, no blinking, i would connect it to it. It worked that way. Had to do this before each time i start my tv. I hope it will help u and hope that google will fix this in future update.
Click to expand...
Click to collapse
This worked!. Thank you very much... :victory: Google, give this man a cigar, and fix this bug!!!
Same problem, same (interim) solution
thedisch said:
This worked!. Thank you very much... :victory: Google, give this man a cigar, and fix this bug!!!
Click to expand...
Click to collapse
The solution also worked for me, thanks ! :good: It's clearly a bug
Yeah, Build 14651 is having problems booting up for me too. My CC ends up going "blank" when its plugged into my Yamaha AVR. It works fine when I plug it directly into my TV or if I let it boot up while unplugged from any HDMI port.
My other two CCs on Build 13000 work fine with my AVR.
I posted to this thread about this issue:
http://forum.xda-developers.com/showthread.php?p=48445263&posted=1#post48445263
Sorry for the crosspost.
iorga_ciprian said:
Mine seemed to be dead too. I tried reseting the device but without any success. The only fix by now is to remove Chromecast from HDMI, but keep power cable plugged in. So i start my tv without Chromecast being connected to hdmi port, and after the led on the chromescast became steady white, no blinking, i would connect it to it. It worked that way. Had to do this before each time i start my tv. I hope it will help u and hope that google will fix this in future update.
Click to expand...
Click to collapse
U da man indeed +iorga!! Still not fixed as of Feb 2015 - Google's gotta get w the program!

Chromecast with AVR suddenly shows only a part of the screen

Hello,
I've got the Google Chromecast and the Pioneer VSX-828-K AVR. The Chromecast is plugged into the "BD" HDMI input. That all worked fine for about a month, untill I wanted to stream a movie through the Plex App last week. The main screen was displayed normaly, but when the movie started, it only showed the upper left part of the video, as if it was zoomed in. Same problem with the Youtube App and all my other CC apps. If I plug the CC directly into the monitor without the AVR, everything works fine. I use a PC-Monitor as TV, so I can't change any settings on that. Somebody got an idea how to fix it?
Thank you
samu95 said:
I've got the Google Chromecast and the Pioneer VSX-828-K AVR. The Chromecast is plugged into the "BD" HDMI input. That all worked fine for about a month, untill I wanted to stream a movie through the Plex App last week. The main screen was displayed normaly, but when the movie started, it only showed the upper left part of the video, as if it was zoomed in. Same problem with the Youtube App and all my other CC apps. If I plug the CC directly into the monitor without the AVR, everything works fine. I use a PC-Monitor as TV, so I can't change any settings on that. Somebody got an idea how to fix it?
Click to expand...
Click to collapse
Sounds like your AVR might be in a funny mode if it supports fancy features like PIP.
Try a different input on your AVR.
bhiga said:
Sounds like your AVR might be in a funny mode if it supports fancy features like PIP.
Try a different input on your AVR.
Click to expand...
Click to collapse
I already tried some other inputs, same problem.
Have you tried some other device in that same input?
Otherwise....
Unplug the AVR, wait a minute and then plug it back in.....
I have this same issue with my Sony receiver. Been searching for months with no solution. So frustrating. Especially when it used to work fine.

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