Database Develop

Back glass isn't gorilla

http://www.reddit.com/r/nexus4/comments/146062/question_about_nexus_4_back_glass_material/
Thank you for contacting us.
I understand that you'd like to know whether the back side of Nexus 4 is made of Corning Gorilla Glass. I will certainly help you.
AdaptiveMesh, only front screen of Nexus 4 is made of Corning Gorilla Glass not the back. If you come across any other information that you'd like to pass along, please feel free to reply to this email.
Thanks,
XXXXX
The Google Play Support Team
But the real discussion is why Matias Duarte doesn't know shiet about his products

Not sure I trust anything Google Play support says anymore.
Sent from my Nexus 4 using xda app-developers app

So you guys believe in play store CS about this but not the shipping emails ?
Sent from my Nexus 4 using XDA Premium HD app

Sketchy.....
mahwaha said:
http://www.reddit.com/r/nexus4/comments/146062/question_about_nexus_4_back_glass_material/
Thank you for contacting us.
I understand that you'd like to know whether the back side of Nexus 4 is made of Corning Gorilla Glass. I will certainly help you.
AdaptiveMesh, only front screen of Nexus 4 is made of Corning Gorilla Glass not the back. If you come across any other information that you'd like to pass along, please feel free to reply to this email.
Thanks,
XXXXX
The Google Play Support Team
But the real discussion is why Matias Duarte doesn't know shiet about his products
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Click to collapse
There are videos on YouTube that test the scratch resistance of the back and it holds up just as fine as the front. i'll see if i can find the link.....
Update: Link added
https://www.youtube.com/watch?v=TAExzHJIHHE&feature=youtube_gdata_player

M0D3RNAFR0 said:
There are videos on YouTube that test the scratch resistance of the back and it holds up just as fine as the front. i'll see if i can find the link.....
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Click to collapse
Might not be the best one but it is one:
http://www.youtube.com/watch?v=TAExzHJIHHE

trio151 said:
Might not be the best one but it is one:
http://www.youtube.com/watch?v=TAExzHJIHHE
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Click to collapse
I updated my Post but here's the Link again.
https://www.youtube.com/watch?v=TAEx...e_gdata_player

Gorrila glass protects against keys,knives etc but against particles is where it fails. A substance such as sand would easily cause gorilla glass to scratch

I have two very small scratches on my phone one by the home key and the other above the nexus gonna put best skins ever over it when it arrives and hopefully they won't show anymore
Sent from my Nexus 4 using xda app-developers app

otariq said:
I have two very small scratches on my phone one by the home key and the other above the nexus gonna put best skins ever over it when it arrives and hopefully they won't show anymore
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
buy a differnt protector imo my BSE just arrived yesterday and there is no proxmity cutouts i wasnt happy

I've dropped tons of phones that weren't gorilla glass and they never cracked or scratched. Relax guys...
Sent from my Nexus 4 using xda app-developers app

noobdeagle said:
buy a differnt protector imo my BSE just arrived yesterday and there is no proxmity cutouts i wasnt happy
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Click to collapse
I'll ask for a replacement if it is the old one mine shipped yesterday so hopefully it's a newer version. How long did yours take to arrive
Sent from my Nexus 4 using xda app-developers app

http://youtu.be/66-4uMQqerA
Matias Duarte at 4:15

InvalidUsername said:
Ya, he doesn't know ****. He also says that the edge material extends over the glass and forms a lip to protect it from drops. That's BS. I'm holding the phone in my hand right now and can see that it doesn't.
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Agreeing here, "Over the glass"... My ass!

InvalidUsername said:
Ya, he doesn't know ****. He also says that the edge material extends over the glass and forms a lip to protect it from drops. That's BS. I'm holding the phone in my hand right now and can see that it doesn't.
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he also said its not final hardware either

Confirmed, it is NOT gorilla glass, just talked with LG support, image is attached
https://twitter.com/Razer_X/status/276138556328652800/photo/1

Razer(x) said:
Confirmed, it is NOT gorilla glass, just talked with LG support, image is attached
https://twitter.com/Razer_X/status/276138556328652800/photo/1
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Wow...

Razer(x) said:
Confirmed, it is NOT gorilla glass, just talked with LG support, image is attached
https://twitter.com/Razer_X/status/276138556328652800/photo/1
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and there are others who have asked and were told both were gorilla glass. CSRs only know what they are told and what little of that there is isn't very reliable

Better order up that protection...

ryan92084 said:
and there are others who have asked and were told both were gorilla glass. CSRs only know what they are told and what little of that there is isn't very reliable
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Click to collapse
I've contacted LG support again
michelle: Thank you for holding, I checked the phone specs and it seems that the actual front screen of the phone is made of Gorilla Glass only, the back or the back cover it is not.
Alessandro : thanks, i've talked with LG UK, and they told me it is gorilla glass
Alessandro : how's that possible?
michelle: Sorry about that, the back it is not. I will inform our engineers to correct that information
Click to expand...
Click to collapse

LG has been pretty clear about this since day 1, the back is not Corning Gorilla Glass. They have specifically informed reviewers in the press to not call the back gorilla glass. It is some other kind of hardened glass, either from Corning or another maker. Gorilla Glass is a brand name. Don't get hyped up on brands, they're near-meaningless.

Found one negative about the N4s screen!

I'm a little sick right now. On accident I slid my phone on its screen on a very smooth table and I now have scratches everywhere. All on the corners and a ton on the bottom by the touch buttons. At least the good thing is you can't see it unless in the light. But its pretty obvious. And of course I have slight OCD so this is bothering the **** out of me lol. They almost look like big scuffs all over.
Edit**: I just wanted to update you guys and say that now that I've gotten used to it its not so bad. Yes it still bothers me a lot but the good thing is you can't see them unless under a light or outside. So on usual use you can't see them.
Also to all the idiots who think I'm stupid or something. 1. Yes I do know gorilla glass scratches easier 2. Do you idiots really think I just slide my phones around on their screens on purpose or something?? Its called an accident 3. Stop jumping to conclusion saying how stupid this thread is, it was mainly for the people just getting their nexus 4s and telling them to be careful with the screen so they dont make my mistakes.
Sent from my Nexus 4 using xda app-developers app

Most if not ALL surfaces have some form of dust/sand particles on it. Sand scratches glass no matter how "tough" it claims to be!
/end of thread

Gorilla glass 2 just means it's a thinner protective layer compared to the last generation, not twice (2) as thick nor protective.

Sorry to hear bud. At least you didn't claim they came from "nowhere" like half the other threads like this one. Props to you sir.

shotta35 said:
Most if not ALL surfaces have some form of dust/sand particles on it. Sand scratches glass no matter how "tough" it claims to be!
/end of thread
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Click to collapse
Just a side note, apparently Sand is tough enough to grind down granite. This is because of small but tough grain in sand (sand has several components to it).

Skilzdatkilz21 said:
I am so pissed off right now. On accident I slid my phone on its screen on a very smooth table and I now have scratches everywhere. All on the corners and a ton on the bottom by the touch buttons. At least the good thing is you can't see it unless in the light. But its pretty obvious. And of course I have slight OCD so this is bothering the **** out of me. They almost look like big scuffs all over.
I can't post pictures right now but I will when I get home.
Sent from my Nexus 4 using xda app-developers app
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I'm pretty sure that most of the ppl here knows that Gorilla Glass, no matter what version, isn't scratch proof.

That isn't really a negative for the N4. You basically let your phone's screen nakedly rub against a surface (very smooth or not). Do it with any phone and you'll probably get the same results.

rskyline said:
I'm pretty sure that most of the ppl here knows that Gorilla Glass, no matter what version, isn't scratch proof.
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i learned that lesson with my scratched (gorilla glass) asus transformer.
on my n4 now i have a screen protector on the front and a slim hard shell on the back, with a slight lip that keeps the front screen above surfaces if placed on its front. I've also drilled a couple of mounting holes in the case for a wrist strap.
belt + braces!

delete.

Flat glass against flat glass is a formula for disaster. With no air between the two surfaces, the smallest imperfections like dust will scratch the hell out of your screen.

I have this on my galaxy s3 and my galaxy nexus, when I sell it on eBay I'll be letting people know about it but I feel they won't understand just how small the scratches are.
For my nexus 4 I've already got a screen protector and a back skin because of this same problem.
It sucks.... I feel your pain brother.
Sent from my GT-I9305T using xda premium

Skilzdatkilz21 said:
I am so pissed off right now. On accident I slid my phone on its screen on a very smooth table and I now have scratches everywhere. All on the corners and a ton on the bottom by the touch buttons. At least the good thing is you can't see it unless in the light. But its pretty obvious. And of course I have slight OCD so this is bothering the **** out of me. They almost look like big scuffs all over.
I can't post pictures right now but I will when I get home.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
That's not a negative. That's just you being careless.

Sorry to hear this. I too am pretty OCD about my devices. I love the look and feel of my N4 without cases and screen protectors, so this is of course a nightmare for most of us. I'm just glad to read that you're not one of the many users who thinks that just because someone puts the word "Gorilla" in front of another word must automatically mean its the most durable thing on the planet. I dare some of those people to go kick a set of gorilla balls and see how durable they are.
Sent from my Nexus 4 using xda premium

I go crazy over scratches too! I stuck with the factory protector until I bought the SGP protector. Feels just like glass and you can't even tell it's on the Nexus 4.

I honestly don't get why people are getting so pissed off. All this post was to show people my experience. Also a way to warn people about the screen. It was to tell everyone and warn them about my mistake and be careful about it.
Sent from my Nexus 4 using xda app-developers app

theabsurdman said:
i learned that lesson with my scratched (gorilla glass) asus transformer.
on my n4 now i have a screen protector on the front and a slim hard shell on the back, with a slight lip that keeps the front screen above surfaces if placed on its front. I've also drilled a couple of mounting holes in the case for a wrist strap.
belt + braces!
Click to expand...
Click to collapse
Sound like you prepping your Nexus 4 for war, bro.
---------- Post added at 12:32 AM ---------- Previous post was at 12:31 AM ----------
theabsurdman said:
i learned that lesson with my scratched (gorilla glass) asus transformer.
on my n4 now i have a screen protector on the front and a slim hard shell on the back, with a slight lip that keeps the front screen above surfaces if placed on its front. I've also drilled a couple of mounting holes in the case for a wrist strap.
belt + braces!
Click to expand...
Click to collapse
Skilzdatkilz21 said:
I honestly don't get why people are getting so pissed off. All this post was to show people my experience. Also a way to warn people about the screen. It was to tell everyone and warn them about my mistake and be careful about it.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
Pretty sure most people don't place their phone screen side down on a table or any other surface.

Yea.. I just keep all my phones on a rubber place mat on my desk..

Skilzdatkilz21 said:
I honestly don't get why people are getting so pissed off. All this post was to show people my experience. Also a way to warn people about the screen. It was to tell everyone and warn them about my mistake and be careful about it.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Ignore the critics mate.
I did this early on with my s2 and was gutted. Seems the glass in whatever form has a long way to go before it can resist sand and general grit.
I hate cases, bumpers, screen protectors, skins blah blah but when I get a new device always buy loads.. Sad thing is novelty wears off and in 3 months it'll have none of the above on it and I'll have fallen into my bad ways of keeping it in a pocket with change or keys etc!
Moral of the story - what seems bad now you'll get used to and start to ignore! Doesn't make it a huge bummer tho.
Sent from my Nexus 4 using xda app-developers app

Sand is powerful!! Lol.. Anyway thanks for reminding us though..
Sent from my Nexus 4 using xda app-developers app

Will never understand why people don't use screen protectors and cases for their phones.

LCD cracked under glass in my pocket.

So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium

Damn....sorry to hear that man....

If this is true that its common then make sure you find a complaint and talk to the highest supervisor at sprint to get this reversed if its later found to be a known defect. Worked in the past.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!

I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.

troyboytn said:
I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.
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Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium

If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium

neemot said:
If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium
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Click to collapse
I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium

SAShady said:
Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium
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Click to collapse
Them niggaz playin u man. U better tell them straight up.
Sent from my SPH-L720 using xda premium

was just in the international s4 thread and there a bunch of s4 users that have had the same problem.. that sux man.. seems samsung is not owning up to the problem.. guess ill have to be extra extra careful now

It's sickening because you pay so much, and expect there to be at least SOME quality
I'll call Sprint tomorrow and see if I can get the deductible credited after reading about it being a widespread defect, and the fact that the repair tech wouldn't even look at it closely before blaming me
Sent from my SPH-L720 using xda premium

I fear this happening. Especially since the S4 seems to have a fish eye effect when looking at things from the screen off as a reflection
Sent from my SPH-L720 using xda premium

SAShady said:
I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium

Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2

neemot said:
Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Corporate. All the repair centers here are corporate stores
Sent from my SPH-L720 using xda premium

mikejones13 said:
Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
See that's different, I'd own up to breaking the glass after dropping it, but the amoled UNDER the glass cracked in my pocket
Sent from my SPH-L720 using xda premium

SAShady said:
So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
What brand/model case do you have? Now, I'm spooked. I've never cracked a screen. I've had Windows PC phones: the 6600, Mogul, original Touch, Touch Pro, Touch Pro 2, and Treo 700wx. Then Android phones: Hero, OG Evo, and Evo 3D. I've always had them in cases. The Windows phones had pouch cases. The Treo had a silicone case. The Evos both had the Best Buy Platinum cases which are Seidios. Most of them I used without screen protectors. Never a broken or cracked screen.
My S4 has a Casemate case on it. It's a 2 layer case: silicone with polycarbonate shell. I also have a 3M anti-glare screen protector on it. I wonder if this is enough? I often put my S4 in my jeans pocket, though sometimes I put it case and all into a sort of pouch in my purse if I don't have a pocket in my slacks or skirt.
Those of you that have had S IIIs and Note IIs, were there any defects with those screens? Thanks.

I've never had a phone do this and I've had pretty much every generation of touch screen device starting from the mogul, and I've NEVER had this happen. Sure I've shattered the glass on a few, but that was from severe drops. I have a clear plastic/rubber case and HD screen protector. The only activity I was doing was squatting up and down cutting appliance boxes open. I didn't hit against anything. The AMOLED should not break beneath the glass, even if the phone were to be flexed from being in your pocket.
Sent from my SPH-L720 using xda premium

I'm glad I ran across this thread good info
I love the 90s good times

I honestly don't think the screens are breaking from just sitting nicely in pockets and purses. Over flexing in pockets makes sense. Its a big long wide thin phone. But its not just breaking for no reason. Just not buying it sorry.
This was discussed before about edge to edge displays on big phones. Maybe some sort of cushions can be used to reduce this effect if its is truly the cause.
A corporate repair store is suppose to replace the screen. In my experience I've seen some corp repair stores are just bad and say no we can't but then I've called sprint and gotten supervisors on the phone and handed the phone to a store manager and all of a sudden the story changes and its then repaired.
Side note... I do not see a fisheye effect on my screen or girlfriends Verizon phone. Maybe the ones that do have a issue and are prone to breaking easier? Idk.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!

I've owned 8+ large screen touch phones, that have been dropped, bumped, flexed, etc WITHOUT a case that haven't broken. Now this one in a case, never dropped, never hit, or bumped, suddenly the lcd cracks under the glass? Yeah, call me crazy, but that shouldn't happen. Especially on a flagship $650 device.
And to further explain the damage the crack was vertical about a half inch, right along the power button under the white frame. There is no physical damage, no dings, scratches, NOTHING to the phone.
Sent from my SPH-L720 using xda premium

What is the crystal made from?

Does any member have any information regarding the Gears watch Crystal? I doubt it is sapphire glass but ponder if its Corning Gorilla. I ask as I notice some third party brands are already offering screen savers? On a watch though? I can say this with no hesitation if the glass is not strong I will be numero uno to bust it. All my watches have a sapphire crystal for this reason.
What happens when that strap wears out? It appears an integral part of the watch and non replaceable? Again any one know what the strap is made from?
I think in all my years of purchasing technology this is my first without actually seeing the device. Still a fool is soon parted from his money so that's why I am broke again!:silly:
Thanks in advance,
Regards

Ryland Johnson said:
Does any member have any information regarding the Gears watch Crystal? I doubt it is sapphire glass but ponder if its Corning Gorilla. I ask as I notice some third party brands are already offering screen savers? On a watch though? I can say this with no hesitation if the glass is not strong I will be numero uno to bust it. All my watches have a sapphire crystal for this reason.
What happens when that strap wears out? It appears an integral part of the watch and non replaceable? Again any one know what the strap is made from?
I think in all my years of purchasing technology this is my first without actually seeing the device. Still a fool is soon parted from his money so that's why I am broke again!:silly:
Thanks in advance,
Regards
Click to expand...
Click to collapse
Surely some one here knows the answer to this one?

Ryland Johnson said:
Surely some one here knows the answer to this one?
Click to expand...
Click to collapse
Sapphire Glass

chhaggerty said:
Sapphire Glass
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Click to collapse
I do hope you are correct. sapphire glass rates only second to diamond in terms of hardness. Sapphire glass costs a fortune though! How the heck have Samsung managed to fit a sapphire glass that size when the glass alone would cover the total cost of the watch?
Why are Samsung so secretive about the specs. I still cannot find 'an official' spec from Samsung that has this information in writing?
No need for screen saver with sapphire glass that a given. I do hope you are correct.:good:
Regards.

Bulk purchasing power, that is how Samsung manages it plus they are likely not making anything off version 1.0 so they can get more sales on the Galaxy Note series they are tied into.

Guess I beat you guys to it.. :|
http://forum.xda-developers.com/showthread.php?p=46304176#post46304176

As I suspected from the word go, its NOT sapphire glass.
This is one of those occasions where I hate to be proved correct. I thought sapphire was too good to be true.
I have written a reply in your other thread regarding your problem.
Regards.

Its not sapphire its gorilla glass 3
Sent from my GT-N8013 using xda app-developers app

cubandevil said:
Its not sapphire its gorilla glass 3
Sent from my GT-N8013 using xda app-developers app
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Click to collapse
No confrontation from me at all when I ask where you got that information from? The safety booklet that comes in the box in SOME countries, not this one, says; Glass or acrylic?
How could it be Glass or acrylic, its either one or the other and if Samsung don't know who does?
Again, I would question Coning glass as mine already has minute marks on the glass and I treat my watches with the greatest care and respect, I collect them.
Agggggga, cant we find a definitive answer to this?
Thanks for your input though. Please do let us know where this information comes from.
Kind regards.

I asked my Samsung rep he said gorilla 3
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

cubandevil said:
I asked my Samsung rep he said gorilla 3
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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Click to collapse
Nothing official then or printed on a Samsung site? Reps will and do say anything. I have no idea where your rep got his info' from?
The warranty book that comes in the box in most countries states the crystal is made from Glass or acrylic? Don't ask I have no idea.
One chap I asked said the crystal was "Some sort of glass and the camera lens is acrylic"?
Absurd not being able to ascertain such basic information in writing from Samsung. I have now put mine back in its box until some screen savers arrive. I don't want to risk scratching that large screen, would detract from the looks.
Regards

I haven't even been able to use it for more than one day. Watch is sitting in its box back home, will contact my service provider once am back from my trip..
Sent from my SM-N9005 using Tapatalk 2

siddsm said:
I haven't even been able to use it for more than one day. Watch is sitting in its box back home, will contact my service provider once am back from my trip..
Sent from my SM-N9005 using Tapatalk 2
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Click to collapse
Same with me. Add to the lack of consumer knowledge regarding the crystal I am seeing more and more posts regarding the lens misting up.
This has been due to perspiration. I live in the hottest country in Europe and just a walk to the post box can make one sweat especially under ones watch. My concern is that lens plus those bare contacts, will they short out? No exposed electronics like moisture!
Have got to the point where I am just not using the watch, I just don't need this hassle-worry right now. Like many others I have a waiting list of problems and a wrist watch will have to join the end of a long list of far high prioritise.
Best wishes.

I have a few micro scratches on my watch face now. I had a cheap screen protector on it for all of last week and I removed it Saturday because I thought that the glass was sapphire. Well it must not be, because I wiped the dust off of the face with my shirt and now I have a few scratches. They are very small but I can see them in the right lighting.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

lyall29 said:
I have a few micro scratches on my watch face now. I had a cheap screen protector on it for all of last week and I removed it Saturday because I thought that the glass was sapphire. Well it must not be, because I wiped the dust off of the face with my shirt and now I have a few scratches. They are very small but I can see them in the right lighting.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi, From posts I am reading it certainly appears the crystal is not sapphire. At this price I thought it impossible even though a few posters assured me it was sapphire.
I have already re ordered some screen savers BUT screen savers on a watch? The problem is the crystal is raised so will attract every tiny mark as yours has done. Add this to the camera misting up, the clasp being the most unreliable type of design possible, poor IP protection and the Gear is already a hard ware nightmare.
I will probably be purchasing the Sony 11 when it arrives here as already I am seeing in some other countries the price has dropped.
Overall I suspect the gear was rushed into production without research and development just to try and be the first of its type on the market regardless of some very poor design faults. On this occasion Samsung has not impressed me.
Oh BTW, why has Samsung introduced the Note 3 some weeks ago yet we are still waiting to see any official Samsung accessories like the numerous covers we have been promised? I think Samsung has feelings or grandeur and is due a fall. Did you know all Note 3 are region locked and Samsung is about to do this with the S4 etc?
No idea why a brand would deliberately alienate its customer base like this.
I am still unable to ascertain from Samsung what the crystal is actually made from.
Kind regards.

Ryland Johnson said:
Hi, From posts I am reading it certainly appears the crystal is not sapphire. At this price I thought it impossible even though a few posters assured me it was sapphire.
I have already re ordered some screen savers BUT screen savers on a watch? The problem is the crystal is raised so will attract every tiny mark as yours has done. Add this to the camera misting up, the clasp being the most unreliable type of design possible, poor IP protection and the Gear is already a hard ware nightmare.
I will probably be purchasing the Sony 11 when it arrives here as already I am seeing in some other countries the price has dropped.
Overall I suspect the gear was rushed into production without research and development just to try and be the first of its type on the market regardless of some very poor design faults. On this occasion Samsung has not impressed me.
Oh BTW, why has Samsung introduced the Note 3 some weeks ago yet we are still waiting to see any official Samsung accessories like the numerous covers we have been promised? I think Samsung has feelings or grandeur and is due a fall. Did you know all Note 3 are region locked and Samsung is about to do this with the S4 etc?
No idea why a brand would deliberately alienate its customer base like this.
I am still unable to ascertain from Samsung what the crystal is actually made from.
Kind regards.
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I don't even think the watch face is crystal at all. It feels like some degree of plastic in all honesty. You would expect crystal to feel hard and cold which this doesn't. I have Omega and other Swiss watches and their faces feel a lot better. I wouldn't get your hopes up that the face is made up of quality components. Its price is just too low for that.

TheGuac said:
I don't even think the watch face is crystal at all. It feels like some degree of plastic in all honesty. You would expect crystal to feel hard and cold which this doesn't. I have Omega and other Swiss watches and their faces feel a lot better. I wouldn't get your hopes up that the face is made up of quality components. Its price is just too low for that.
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Indeed so. Your Omega will 99% certain be sapphire though a very few have another type of watch crystal. The term 'crystal' is watch trade jargon for the glass. Though I am NOT in the watch trade my family has been for over 100 years. I also collect watches.
One kind poster here replied that the booklet he received inside his Gear box actually had written " glass-acrylic" That threw me for a complete loop as its either one or the other. I have asked my family and to their knowledge there is not a hybrid glass acrylic watch crystal?
The point that rather puzzles and disappoints me is when I asked Samsung in writing what the crystal was made of they replied that I had asked an "inappropriate question"? What on earth does that mean and why all the secrecy?
Another poster has said the crystal is made from Corning Gorilla glass 111, I requested his source for this information but to date no reply?
WE should be informed so we can take the level of care needed depending on the materials used. My other grave concern is the very low Ingress protection. This is first and foremost a wrist watch and needs to function to a certain degree of robustness and water protection OR the b++++y gear is as useful as boobies to a Nun!
Such potential yet so much of it seems incomplete?
Kind regards.

My Casio protrek and Suunto watch crystals are way more robust than these. And I have actually had zillions of mishaps with the protrek. Not a single scratch yet, nor in the Crystal nor the titanium band.
Sent from my SM-N9005 using Tapatalk 2

cracked screen !!!

Has anyone else had problems with a their screen being easily damaged , just knocked the phone off a chair with a drop of about 1 foot to a wooden floor and have popped the back case and cracked the screen !!!!!!:crying:

Wow the build quality seems to be really disappointing, but I guess you cant expect much from a 350$ device

Wow sucks to be you ! That's some bad luck, had my n4 since launch not a scratch or crack.
I doubt it has a weak screen more a badly angled small fall, lesson here is get a case asap and be careful.
I know the feeling dropped my girls nexus s one week after she got it,she was irate !

Jiyeon90 said:
Wow the build quality seems to be really disappointing, but I guess you cant expect much from a 350$ device
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That's just silly.... No offence but sometimes it just hits the floor at the wrong angle. Iv seen iPhone break with the same sorta fall
Sent from my Nexus 4 using Tapatalk

hutzdani said:
Wow sucks to be you ! That's some bad luck, had my n4 since launch not a scratch or crack.
I doubt it has a weak screen more a badly angled small fall, lesson here is get a case asap and be careful.
I know the feeling dropped my girls nexus s one week after she got it,she was irate !
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Noway.. The lesson here is not to be a complete numpty and drop your 1 day old phone.
Sent from my Nexus 7 using XDA Premium 4 mobile app

I rock all my devices without cases.
I'm OCD to the extent that I don't put them down on tables without a napkin or cloth of some sort first (yes...THAT OCD).
I could resell everything I've ever had as "mint" if I chose to.
Cases suck. Be an adult and treat your $X00 device with some respect.

seanroberts196 said:
Has anyone else had problems with a their screen being easily damaged , just knocked the phone off a chair with a drop of about 1 foot to a wooden floor and have popped the back case and cracked the screen !!!!!!:crying:
Click to expand...
Click to collapse
And here we go again.
Yeah, screens gets cracked when you drop the phone, every screen does..

RedBlueGreen said:
Noway.. The lesson here is not to be a complete numpty and drop your 1 day old phone.
Sent from my Nexus 7 using XDA Premium 4 mobile app
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This. I have NEVER cracked a screen on any of my smartphones, not because they all had good build quality but because i take care with my gadgets. For example before i got my case for the Nexus 4 i would not put it down on a table without a cloth underneath.

Sorry to hear that thats crazy is it too much to ask if u can pay a photo of it?
Sent from my Nexus 4 using Tapatalk

Simple physics guys..
Glass will shatter if it hits the ground hard. Don´t forget you don´t own a simple phone anymore like a Nokia 3310 Your smartphones are actually very sensitive mini computers.
Gorilla Glass may prevent the glass from becoming scratched very easy, it will never prevent it from breaking though.

This is hard to read. I have an S2 that's I've dropped many times from hip level, no case, and the screen has yet to crack.
I definitely bought a case for this one because no matter how careful I am I can't keep my phone from dropping.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

samsung continues to pay good, huh op? "screen being easily damaged" sounds very legit; when i broke my phone screen the first idea is write "easily damaged" (note the "easily", lol) on one of the most famous developers forum where i registered with 0 post. Yeah, good try. :angel:

Jeimygirl said:
This is hard to read. I have an S2 that's I've dropped many times from hip level, no case, and the screen has yet to crack.
I definitely bought a case for this one because no matter how careful I am I can't keep my phone from dropping.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
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Jubakuba said:
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My point was that the S2 has a gorilla glass and it took many falls without cracking. T barely has any scratches after 2 years too.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Now random cracking is an issue, but even 2 inch toughened (laminated) glass will break if it hits the ground along its edges/corners because the stress distribution is concentrated there.

italia0101 said:
That's just silly.... No offence but sometimes it just hits the floor at the wrong angle. Iv seen iPhone break with the same sorta fall
Sent from my Nexus 4 using Tapatalk
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I obviously agree with your first statement but why do people always have to bring up the iPhone to compare things to. How about an HTC One, or a Samsung Galaxy S4 or an LG G2? People think if an iPhone does something then we can just accept it. I would expect an iPhone to break. It is built by underage kids and is known to get damaged easily regardless of what Apple tells us.

Jeimygirl said:
My point was that the S2 has a gorilla glass and it took many falls without cracking. T barely has any scratches after 2 years too.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
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Budddy, Gorilla Glass doesn't make your phone shatter-proof, it's just protecting your phone against scratches.

Sorry to hear that dude.
Sent from my HTC Sensation Z710e using XDA Premium 4 mobile app

[email protected] said:
I obviously agree with your first statement but why do people always have to bring up the iPhone to compare things to. How about an HTC One, or a Samsung Galaxy S4 or an LG G2? People think if an iPhone does something then we can just accept it. I would expect an iPhone to break. It is built by underage kids and is known to get damaged easily regardless of what Apple tells us.
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The only reason I brought up the iPhone is due to the "popular opinion" that it has the best build quality.. Not that it's my opinion though
Sent from my Nexus 4 using Tapatalk

I find it really disrespectful when people talk down on people that drop their phones and say they should be more careful.
The reality is we are all human! human's make mistakes! Some make less than others, but we all make mistakes. If you have never tripped, said the wrong thing, accidentally dropped something, well then congratulations you are a perfect person! But no need to put down others.