[Q] XT860 Shutting Down Constantly When Using Mobile Data Help Please! - Motorola Droid 3

My XT860 works pretty well until I turn on my mobile data. The phone gets fairly hot to the touch and just basic browsing on the web causes it to randomly turn off. The only way I can get it to restart is to pop the battery out. Also while the phone and mobile data are running if I turn off the screen and try to turn it back on it wont respond and again I have to pop the battery. Now on the other hand as long as my mobile data is turned off the phone works amazing, on wifi for example I can surf with multiple pages open while listing to music and what ever else with no problems what so ever and the phone stays cool to the touch.
The phone did this while new stock out of the box, I rooted did a backup with Titanium then a factory reset and still the same problem. The phone is currently rooted.
I've searched and found quite a few other people with the same problem with this phone but no one seems to have a fix?
Any help is greatly appreciated! Would a non stock ROM help? I have another year on this contract before I can get a new phone.
Thanks for looking.

Related

Odd Kaiser Problem - Shuts Down on Web Browsing

Don't know if this is a new problem or a different appearance for a common problem, but my kaiser has taken to switching off when I browse the web (on battery). On charger it's fine and I'm posting like that now.
I'll start at the beginning
For Most Web Browsing I Use Opera 9.51 Beta 15894 over the last fed weeks I had recieved a number of low space warnings and removed various programs to try and resolve it without success. I went to check the size of Opera's cache and found the Application data/Opera 9.5 Beta folder was full of Corrupted files marked at sizes ranging from 18Kb to 1.3Gb (unlikely since the drive is only 256Mb)
I tried various routes to delete these files, booting into safemode, downloading scandisk style tools (which despite advertising only scanned/repaired mmory cards.) In the end I simply renamed the folder and recreated the original Opera folder.
Since then, if I'm using the internet whilst not plugged in, the phone will turn off after 15 minutes. The browser in use doesn't matter what browser is in use (opera and skyfire have both done it)
Sometimes it then has dificulty turning back on, reaching the Windows Mobile Screen and shutting back down. But if you wait a few minutes it will turn on fully.
In some cases the battery is still full and can go a whole day of idling/using apps/making calls and texting without problems but will shut down again on using a web browser.
I'm usually quite good at isolating problems, but this has me stumped at first I though an Opera bug or Virus, but skyfire ruled out the former and I can't find any information on the existence of the latter. Does anyone have ideas/suggestions?
I don't understand why it only shuts down on battery power, that's a strange one, but I guess the first thing to do is sort your low memory problem.
Have you tried clearTemp?
http://mobisapienz.com/index.php?option=com_jdownloads&Itemid=82&task=finish&cid=50&catid=12
This attached cab can let you have a look at what is taking up space.
Have you considered backing up and hard reseting?? That sorts out every problem!
At first I thought it was a battery/charging issue - which Opera certainly does affect. If I leave Opera running in the foreground during a charging cycle then a charge won't last more than a few hours - I think the browser regularly does refreshes powering everything on and using almost as much power as it's getting in to it. But the fact in this case that after finally getting it turned back on I have enough power to go the whole day suggests it's not that.
I saw the link for these utilities earlier today and will take a shot at using them. I worry however that these corrupted files showing a size in the Gb range may throw everything off and I won't find the real culprits.
With my two previous phones (HTC Wizard and Nokia 9300) Hard Resets left me with no end of problems - so whilst I have it in my mind it will be the very very last resort.
Well I hope one of the programs helps you find the problem.
As far as hard reseting goes, it should put your phone back to normal with everything cleared!? - a fresh start!!
If I didn't flash new ROMs so often I'd do this regularly anyway just to stop the phone lagging etc....
Before I hard reset I always think "if my phone got stolen what would I be gutted about losing" - I back those up and get it done!
I'm sure you can find some free backup software on a search, PIM backup is the obvious one.....
Good luck.
i had a siemens phone some years back that had a similar problem. when connected with a pc using a special data cable connection to the rs232 port and trying to sync, the screen dimmed and after a few seconds, the phone died
problem was, the battery was not charged when connected and was way to old and damaged and unable to handle the power consumption caused by the sync. the phone worked fine with a new battery.
operative1 said:
i had a siemens phone some years back that had a similar problem. when connected with a pc using a special data cable connection to the rs232 port and trying to sync, the screen dimmed and after a few seconds, the phone died
problem was, the battery was not charged when connected and was way to old and damaged and unable to handle the power consumption caused by the sync. the phone worked fine with a new battery.
Click to expand...
Click to collapse
@Operative1
I was thinking the same, especially when it started happening during phonecalls as well.
However yesterday I found that the file corruption problem had spread affecting several other apps as well as Opera. Pocket player was the worst affected.
So I went for a Backup and Hard Reset and it went off without incident. I've been intermitently testing Opera this morning and it hasn't done it yet.
I'm also know the corruption was affecting my registry, so I'm wondering if it was also affecting the charging/power management software.
I'll keep monitoring and report back if it re-appears.
Phone Shuts down when browsing web
Has anyone found out a solution to this or have any suggestions?? I am having the same exact problem. When browsing the web no matter what browser i use the phone will randomly shut off... Not a reset it just shuts off.. and u turn it back on by pushing the power button and it starts like normal. but if u go to surf the web again it will shut off..
This problem is very irritating.. I've tried flashing different roms.. hard resets.. etc.. Any suggestions would be greatly appreciated.. Thanks!!
h22lude said:
Has anyone found out a solution to this or have any suggestions?? I am having the same exact problem. When browsing the web no matter what browser i use the phone will randomly shut off... Not a reset it just shuts off.. and u turn it back on by pushing the power button and it starts like normal. but if u go to surf the web again it will shut off..
This problem is very irritating.. I've tried flashing different roms.. hard resets.. etc.. Any suggestions would be greatly appreciated.. Thanks!!
Click to expand...
Click to collapse
Mine has now spread and affects everything, phone calls, texts, last night it went using Pocket Player. I've been considering fully discharging and recharging the battery but these intermittent cut-outs don't allow it to fully discharge.
I'm going to be buying a new battery soon in hopes it fixes it.
Wow thats not good im kinda concerned now.. don't have money to buy a new phone!! let me know if the battery sovles the problem.. i hope thats all it is... ThanksS!!
h22lude said:
Wow thats not good im kinda concerned now.. don't have money to buy a new phone!! let me know if the battery sovles the problem.. i hope thats all it is... ThanksS!!
Click to expand...
Click to collapse
8 hours in with the new battery and no problems. I've upgraded to a 2600mA one so I'm hoping the extra life will allow me a full charge/discharge cycle to prevent it happening again. I'll also be disabling charging duuuring internet connection sharing.
Sweet so no more turning off while browsing the web??? Where did you get your battery from?? Thanks!
A new battery would be the only fix for this. I had the same problem a while back with mine and I took a volt meter to the old battery and at full charge it was only out 3.6~V instead of the 4.2 so when something like a data connection was going the phone didn't have enough power to stay on and it shut off. it got so bad at one point that I couldn't even boot the phone without plugging it in.
anyone can resolve that problem?
i have the same...
i try all, a new room, new radio, clean the contats of batery but nothing results!
my tytn turn off automatic
first occours only when i use browser, but today its all the time!
a new battery resolve your problems ConnorMac?
please help me, and sorry for my bad english, im from brazil
thnks
nandoabdalla said:
anyone can resolve that problem?
i have the same...
i try all, a new room, new radio, clean the contats of batery but nothing results!
my tytn turn off automatic
first occours only when i use browser, but today its all the time!
a new battery resolve your problems ConnorMac?
please help me, and sorry for my bad english, im from brazil
thnks
Click to expand...
Click to collapse
a new battery completely solved this problem for me.. Got a cheap one off ebay..
OK, I have been having the same problems. I ordered a new battery and put it in today. It did not fix the issue. The phone still continues to turn off. Any suggestions?
travelingsurfer said:
OK, I have been having the same problems. I ordered a new battery and put it in today. It did not fix the issue. The phone still continues to turn off. Any suggestions?
Click to expand...
Click to collapse
Backup any important data, contacts ect & hard reset.
A new battery fix my tilt problem
I replace the battery of my tilt on August for this
http://www.smavtronics.com/1600mah-l...lt-series.html
$18 dls shipped.
And since then has been working like a champ, no more reboots or going off, I have been using the Skyfire a lot in the last two days with the normal phone calls and the battery is still at 36%
This has been the best $18 dls that I have invest.
Mister B said:
Backup any important data, contacts ect & hard reset.
Click to expand...
Click to collapse
i try 'clear storage' in the settings, put 1234, after that i install the HardSPL, put a new room and new radio version.
hard reset its different?
how i do this?
sorry for the question, when i install a new room i do a hard reset follow this steps:
d. NOTE: After you flash the ROM, when you get to the whole "Please tap the
screen to begin setting up your Windows-Mobile based device", hard reset by
holding down the two soft keys while pushing the stylus into the reset hole.
You should get to a white-colored screen. Just follow the directions on that
screen and then reboot. This fixes many issues, and is also known to make your ROM perform at 100%.
my last choise is buy a new battery!
travelingsurfer, the battery do you buy is 1600mah?
i question this because my frind have a kaiser and i change my battery with him, but my problem not solved!
I replaced it with the exact same brand/model that was in there to begin with. it is 1350mah
Once I can get it to turn on all the way again, i'm going to backup everything and try the hard reset.

Galaxy S problem out of the blue

Hi guys,
I'd really appreciate any help as I'm rather dependant on my phone right now.
I bought an unlocked galaxy S in Holland. I've been in the UK using my phone for the last 3 weeks without any problems. My phone is running 2.1 update 1. The only modifications I did was a lagfix and root. Since doing those, I've used it for 2 weeks without problems.
Today I finally got my UK sim only card so I swapped out my SIM. It worked fine for a few hours, until I tried to input the internet settings for my UK provider. The phone kept rebooting every few seconds, so I removed the battery and tried to power on.
Since then, the phone will boot up with the galaxy S animation, but it will stall there with the lights flashing (normal boot up sequence). Even after a few minutes it is still like that, and eventually the screen turns off and only the touch sensitive buttons light up.
I have tried to do a volume down+home+power and it puts the phone in a downloading screen which leads to nothing.
I can't seem to be able to hard reset. Worst of all is that I can't return it to the shop for replacement since it was from an internet shop in Holland and I now live in the UK.
Is there anything I can still try?
thanks a lot. it would be a disastruous 450 euro paperweight if I cannot solve this
My phone did that few times, I just flashed rom back on with odin. Lots of tutorials around
Sent from my GT-I9000M using XDA App
slev7 said:
My phone did that few times, I just flashed rom back on with odin. Lots of tutorials around
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
I am having trouble locating the original eclair rom on the internet, especially because the samsung-firmwares site seems to be down/private. Do you still have a copy or link?
I have also read that people with stuck bootscreens shouldn't flash.. somewhat conflicting stories.
Any help is greatly appreciated..
Just go in recovery volume up+home+power, after the screen turns on take your finger of the power button. Once there do a wipe-factory reset.
almi88 said:
Just go in recovery volume up+home+power, after the screen turns on take your finger of the power button. Once there do a wipe-factory reset.
Click to expand...
Click to collapse
Oh yeah that'd worked for me too but heres the firmware link just incase...
samfirmware.com
they're encrypted but passwords can be found on samfirmware forums
Sent from my GT-I9000M using XDA App
Thanks for the tips guys. I tried the volume/home/power thing and this time it did work (had tried it several times already).
did the reset and the phone booted up afterwards. I have internet connectivity via my 3g and also via a wifi spot however it tells me it cannot establish a reliable data connection to server when i try to add my gmail account.
I've tried both over wifi and 3g. I'm now trying a reset of the phone via the menu in android.
also I noticed there is some XEN error. Not exactly sure what that is.
edit: the reset via the menu fixed the Gmail sign in problem.
Is android just really this unstable? I've always only used the default firmware so I have no idea why suddenly all these things started happening. It's pretty troubling really.. especially since i've just lost a lot of contacts.
I don't think android is unstable, but rather Samsung not taking the time to tune the Os for the SGS as it has some rather annoying bugs. Just last night I had to factory format my phone. It seems I need to do it every damn 3 weeks. The first 3 times didn't bother me too much but not this is getting out of hand. I will never buy another Samsung device as long as I live. Right now I'm downloading JM9 rom to install on this thing. Freaking annoying
well, if devices with pretty standard hardware require fixes or hacks to make things work properly... then its unstable in my mind.
I really hope I won't have to do it again--- a phone should just work, it shouldn't be like a damn desktop OS in that sense.
I'm also still wondering what the deal is with the official froyo version. I still hven't seen it appear properly and it won't show up in Kies either. GPS is extremely bugged atm.
Galaxy S doesnt have standard hardware.
Its samsung screwing up the software

Google Nexus One random restarts

Hi all,
I've been having some random reboots w/ my N1. I got the ATT version w/ 2.3.3 Gingerbread (Latest OTA) Also happened while running Froyo
Not rooted, all stock.
Carrier Cable & Wireless Panama City, Panama
I have already wiped the phone via the security menu and via the recovery boot and doesn't work
I have tried to recreate the problem but I haven't been able to isolate to a particular application or moment that could cause the problem.
Could the 3G data connection cause the problem? I also read about overheating but the problem is completely random.
I would appreciate any tips.
Rob
Suggest you try running a log cat to help identify the issue...
Sent from my Nexus One using XDA App
Any particular recommendations from the app market?
Rob
Long time since I've used one...
Download a few, and see which you like. Some let you filter results by significance, others display in different colors, etc. They'll all give you the same info...
Sent from my Nexus One using XDA App
Log
Alright here is the log.
My guess is that this is like when Windows creates the minidumps when you get a BSOD. Let me know what to look for and again thanks for all the assistance.
I think I might have traced the problem to the charger. If use the phone for browsing, youtube, FB, IM, email etc etc. I can open all the apps and use them w/o the phone restarting but as soon as I plug in the wall charger or USB data cable it starts restarting. I have to remove the battery and then put it back and power on and let it charge until full. While charging I can use some apps but I try not to use the phone that much since it might restart.
The phone is the usual warm when is charging so I doubt is overheating
Anyone having this kind of problem?
Giving up
Well after a few months trying to figure out what is going on with my GN1, I decided to call it quits and call HTC to get a replacement.
My guess is that since the problem happens mostly when the phone is charging it could be a overheating problem. The same thing happens when you have a portable or desktop computer with overheating problems, it either starts rebooting, becomes really slow or shuts down.
Lets see if the replacement works better or I will have to sell the phone and maybe go back to iOS. :-/

[Q] No cellular data

My first day with the Droid bionic... it's my first non-Samsung Android phone, so I'm not sure what to think.
In the midst of trying to figure it out and get it all setup (rooted, Titanium Backup restore, apps only), and my data drops out. Apparently for good.
I had solid 4G data when I first opened up the phone this afternoon. I ran some speed tests and switched to WiFi. I left the house a bit later and realized I couldn't open a webpage. I noticed the WiFi was still on, so I shut it off, but the cellular data never came back.
Tried putting it in airplane mode and back, rebooted (several times), tried the data toggle on the power control widget, I even forced the phone into CDMA only mode (and back).
I'm stumped. Has anyone else seen this? Is there any kind of possibility that restoring apps or rooting could have anything to do with it? I have not seen this problem over many a ROM on the Vibrant, and then the Droid Charge. I even loaded a GB ROM on the Charge and restored all my apps without issue.
Any help would be appreciated. I'd really not like to have to wipe the phone and start over.
I had something similar happen although I'm not rooted yet. For 3 days I was golden. Then I installed switchpro widget to see how the 3G/4G toggle worked with the Bionic and it made my mobile connectivity wonky. I uninstalled it. It still is wonky today.
LTE is there then goes away a reboot corrects it until it goes away. 3G is exactly the same. Turn on WIFI and the LTE disappears. It's supposed to stay up just turn white like it did for 3 days prior to installing then uninstalling switchpro. It could just be coincidence with the switchpro thing idk. I'm not all that knowledgeable with APN's, but after some research somehow I believe mine got mixed up via switchpro. Getting a new Bionic tomorrow.
Well, no data at all. If I'm outof wifi area, I have no data access. Only phone calls and text.
Sent from my Android using Tapatalk
Flapjack said:
Well, no data at all. If I'm outof wifi area, I have no data access. Only phone calls and text.
Sent from my Android using Tapatalk
Click to expand...
Click to collapse
I'd get another one then. Or if you don't want to do that get a different brand
I think I'll just try a hard reset. I'm sure it was something I did with Titanium backup... I'll just have to figure out what.
Or you could try a factory reset to see if that solves it
EDIT: I see you thought of that 1st
Something similar happened to me. The only way I could fix it was by restarting the phone until the data crashed again. I solved this problem (or I think I did, still testing it) by removing all my widgets. I have a strong suspicion it was a widget doing this (specifically the AIX weather widget, but I am not sure yet).
So, I suggest that you remove all of your widgets and restart your phone and see what happens.
The hard reset did the trick. I think maybe it was me restoring the [SMS/.../APN] setting (can't remember the middle setting) in TB. I didn't do it this time and all seems well. It was green, so I thought 'why not'.
I'll see how it goes from here on out.
I'm thinking its got to be something related to wifi. every time I disconnect from wifi I can't connect to data unless I reset my phone.
Sent from my DROID BIONIC using XDA App
Flapjack said:
The hard reset did the trick. I think maybe it was me restoring the [SMS/.../APN] setting (can't remember the middle setting) in TB. I didn't do it this time and all seems well. It was green, so I thought 'why not'.
I'll see how it goes from here on out.
Click to expand...
Click to collapse
Glad to hear that. Factory reset did not fix it for me. Will have a new tomorrow
I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
Sent from my DROID BIONIC using xda premium

[Q] Droid 4 loses data connection, intense freezing/lagging issues

I have a refurbished Droid 4 [from Asurion]. I have been unable to find a new one to purchase, so this is the best I can work with. I'm having some issues that I've had with other Droid 4s though so I don't think it's this particular phone.
My data connection will randomly drop out. It'll say 4G, but only the up arrow will light up. No texts will send, no websites will load. I have to turn off data, wait a minute, then turn back on to fix.
Also my device is sometimes EXTREMELY slow and lags a lot. I still have a decent amount of memory left, and I was told not to download anything promising to free up RAM or anything like that, so I'm a bit at a loss for what to do. I love the keyboard so much, but sometimes I'll desperately need my phone to work in a pinch and it just refuses. I would be willing to pay a pretty ungodly sum of money to have this phone working correctly.
speedoflife said:
I have a refurbished Droid 4 [from Asurion]. I have been unable to find a new one to purchase, so this is the best I can work with. I'm having some issues that I've had with other Droid 4s though so I don't think it's this particular phone.
My data connection will randomly drop out. It'll say 4G, but only the up arrow will light up. No texts will send, no websites will load. I have to turn off data, wait a minute, then turn back on to fix.
Also my device is sometimes EXTREMELY slow and lags a lot. I still have a decent amount of memory left, and I was told not to download anything promising to free up RAM or anything like that, so I'm a bit at a loss for what to do. I love the keyboard so much, but sometimes I'll desperately need my phone to work in a pinch and it just refuses. I would be willing to pay a pretty ungodly sum of money to have this phone working correctly.
Click to expand...
Click to collapse
This is using Version?
Current system version?
Rooted? Rom?
Somethings you can try
safemode
factory reset
freeze/disable bloatware
reflash firmware with RSD Lite
get a new sim card
I have verizon. System version says 98.72.188.XT894
It's totally stock and not rooted. I'm afraid to root it and cause even more problems [I'm not great with phones and would probably need a bit of help from friends to root it].
I got a new sim card when I got this phone a few months ago hoping it would fix the network problems but it hasn't. I'll probably have to factory reset it but the fact that this problem has followed me through a few devices makes me feel like it's not this particular phone.
sd_shadow said:
This is using Version?
Current system version?
Rooted? Rom?
Somethings you can try
safemode
factory reset
freeze/disable bloatware
reflash firmware with RSD Lite
get a new sim card
Click to expand...
Click to collapse
speedoflife said:
... the fact that this problem has followed me through a few devices makes me feel like it's not this particular phone.
Click to expand...
Click to collapse
Then you need to talk to verizon.
Sent from my XT907 using Tapatalk

Categories

Resources