[Q] Screen problem - Galaxy S III Mini Q&A, Help & Troubleshooting

Hi all,
I have an S3 mini but i'm having some heird screen problems... When I am at the keyboard, sometimes some letters doesn't work... If i go to the menu or something the phone have a strange behavior... for example swiping between homescreens blocked at the midle... but if i lock the screen and then unlock the letters are already working...
What could it be? Software problem? Or hardware?
The phone doesn't have any modification...
Thank you (and sorry for bad english).

try at first to reboot your phone and if this don t work,back up your data and perform a factory reset to configure if it is software or hardware problem.might be also one of the last apps you installed. good luck

broky said:
try at first to reboot your phone and if this don t work,back up your data and perform a factory reset to configure if it is software or hardware problem.might be also one of the last apps you installed. good luck
Click to expand...
Click to collapse
Already done that... The problem continued only with the default apps...
But I figured that when I lock there isn't the 5 second rule (pin lock)... I removed the pin password, no more screen problem... How is this possible?

Related

Strange Problem, I need some help please

Hello everyone,I have the Vanilla ROM. 1.4 I believe, what has happened is that I had a friend look at my blue angle because he was considering getting one himself, he went to my Mobile Shell application from SPB, activated the portrait view (took time to load and he did not know that) so he decided to press is like a lot!!
So it tried to do landscape/portrait mode a lot! so we rebooted the thing. Then another problem came that the phone locked itself, and when trying to unlock the phone nothing worked, (press the "*" again to unlock the phone) that did not work at all.
After spending a lot of time I fixed that, then the screen alignment/navigating with the D-Pad was all screwed up, I managed to get to the screen alignment program and fixed that. Now I have this serious problem.
The phone cannot connect to my service provider (Cingular). And here is the funny part... Hard Reset does not at all!! very strange. Using a backup file I had useing SPB backup that also did not work.
(also I tried draining the backup battery and that did not work as well, guess the volatile memory thing in WM5 worked).
Please someone help me in this problem as I cannot use my phone! :'(
Fixed
Sorry about the post, I have fixed it by doing
http://forum.xda-developers.com/showpost.php?p=1164331
worked perfectly, reset the phone easily and now restoreing with a backup.
But if anyone can please tell me why Power/Reset did not do a hard reboot?
Hard reset is not enough
I've flushed my phone about 50 times during last two weeks.
I think, that there are some cases, that same data or state of "things" can survive flashing and hard reset. At least using helmi_c or my ROM.
Simply test: flash any helmi rom, turn on wifi and/or set button lock to wake up only using power button and perform hard reset. State of lock button is not changed, wifi tries to connect to any access point. Even reflashing with the same rom is not enough.
I'm guessing only: I think, that there is small bug - reset procedure checks validity of any particular block (or blocks) of data and skips initialization of same data it if is looks valid.
Maybe you have got the same.

sms/email: unable to view

hey guys, recently my diamond was working fine, however, all of a sudden when i try to open my emails or sms, it just gives me a blank screen, i can read the sms from the main menu but once i try to tap n open the sms or email, it just gives me a blank screen, any advice?
maybe u soft reset & see how?
harky said:
maybe u soft reset & see how?
Click to expand...
Click to collapse
tried n failed lol last resort is to hard reset which i really dont wish to, lazy to re install
I have the same problem yesterday after tweaking the hide sim contact and activate the burst & sport mode for camera. However, not too sure if the above tweaks was the caused.
Did a hard reset and its back to normal.
I have the same problem since yesterday night onwards. Didn't do any tweak or change of setting. This just happened out of nothing. Anyone can solve the problem? (other than doing a hard reset).
acelimks said:
I have the same problem yesterday after tweaking the hide sim contact and activate the burst & sport mode for camera. However, not too sure if the above tweaks was the caused.
Did a hard reset and its back to normal.
Click to expand...
Click to collapse
the 2 above mentioned tweaks i never do
did you happen to install CE Star on the phone?
I did but it was about 3 weeks ago and the phone was ok.
I believe the issue lies with it. If you have not register your copy of CE Star, this might happen. To verify this, uninstall CE Star and see if the problem goes away.
its is CEStar issue. pls register your CEstar.
Registered and solved. Thank you!
Thanks......I have solved mine too......Well done !!

[SOLVED?][Q] P1010 home and search key not working

Hello,
My SGT p1010 got unresponsive (the display didn't want to turn on) and I held the power key untill shut down. After turning on again, the home and search keys are touchable (I get the vibrant feedback), but there isn't any action performed. I unfroze some samsung stuff I had frozen before that and restarted, but no effect.
As a side effect, the icons and widget (accuweather) I placed manually on the desktop disappeared, and the programs got sorted by name (not like before - the latest installed - after the earlier ones).
Was this some kind of soft-hard reset?! No info disappeared though..
Any ideas why is this happening and how to fix it?
Well, I just did factory reset and it's all ok now..
It will happen again
i had the same problem. went to a samsung store and they updated the gt software. they were sure that the update was the solution to the issue, but it happened again. please contact samsung support to make them know this important problem.
Same problem here.
Contacted Samsung. Waiting for a call.
Problem:
- Home screen reset to factory settings. Some settings like key sounds reenabled
- Home and Search key not working
All account settings and apps are still there.
Also when you shutdown the phone there is only one option "shut down". There were 3 before. Like offline mode and one other option i don't remember.
Malicieux said:
Well, I just did factory reset and it's all ok now..
Click to expand...
Click to collapse
Just what I was gonna recommend. It usually does the trick
Tbolt meatclaws-talkatap
Doing the "trick" every day is not that great though...
Again
This stupid issue happened AGAIN....I refuse to factory reset it again! Any ideas?
@ravage2k : did u get a call from Samsung?
It happened to me 2 weeks ago, did a factory reset and I'm waiting for the next time :'(
See also there : http://forum.xda-developers.com/showthread.php?t=1074446
Sent from my GT-P1010 using Tapatalk
SUCCESS!
The weirdest miracle happened - I connected the tablet with KIES on the pc and the locker and buttons are working again...hope this helps you guys
Thx for the tip, I'll try if it happen.
Sent from my GT-P1010 using Tapatalk
Malicieux said:
The weirdest miracle happened - I connected the tablet with KIES on the pc and the locker and buttons are working again...hope this helps you guys
Click to expand...
Click to collapse
It happened to me today and the Kies' tip worked ! Thx a lot. :-D
Sent from my GT-P1010 using Tapatalk
Bad Samy BAD!
happened to me just now, the KIES trick fixed for me, but not only the buttons do not worked, even my google acount wasn't registered, after unplugin the device it asked me for my acount restore settings, and also no lock screen until pluged to kies We really need an update for the P1010 even if it not froyo but this problem seems to be for a lot of users... I dont whant to connect to kies every day just for the fix
the problem keeps spreading to all reagions
http://www.youtube.com/watch?v​=BiE3BxnGjUY
I've had this problem for the past 6 weeks since I got my gt p1010. It happens a couple of times per week. Grrrrr.
The Kies solution fixes the home key & lock button issue and all the apps are there, however I get the following two things:
* All Homepage data is lost (I have to re-do all of my homepage icons)
* My browser bookmarks are all lost
Haven't done a factory reset as I'm not convinced this will fix the issue - that certainly seems to be the case for Malicieux anyway!!
Might this be something to do with pattern lock??
Has anyone found a solution to this yet?????
We need a firmware update and fast!!!
P1010 Home and Search Key not working
Hi Guys,
I have read your posts and have also had this really annoying problem.
The last time I did a factory reset, I have intentionally not installed any additional apps or setup my Exchange e-mail client, as I strongly suspect that it will be down to something like this.
I have not had any problems at all so far - where before it would lock up and reset multiple times in one day.
I have not yet installed any of the previous apps I had, but I will be installing one a day until I find it crash again.
It didn't have many apps on their but here are a list. I am curious to see if anyone who has also experienced these issues had installed the same apps as me.
Skype, BBC Iplayer, GoogleSky
or were connected to an Exchange account.
I have setup my exchance account once more today - but without checking the Sync Calender or contacts options.
It has been working for 1/2 day with still no problems.
I suggest everyone else who has this problem does the same and we nail down the offending app!
You will need to do a factory reset - not a Kies Sync fix - because you will always get the problem again (because you still have the offending setup / app)
Let's nail this down!
I have a P1000, so not sure how valid this is. I searched on Google and there appears to be an Android issue 8503 (I think?) related to this:
Home button vibrates but no action
Search doesn't work
cut-down "power off" menu
no security lock
I experienced this issue repeatedly when updating Overcome ROM, I narrowed it down to restoring backed up apps. So I've downloaded apps from the market and restored data from Titanium Backup. I think I've got a contaminated back-up somewhere.
Since not restoring apps (after trying at least twice, maybe 3x), my system has been stable. While not pinpointing the issue, I hope this helps someone...?
@ irw030370 same here...
@ snesy i think the problem lies with Skype.
my father has the same problem with his P1010 ans the same temporal solution when connecting the tab to his pc ( he does not need to start Kies, just connect it with a usb cable )
I did a reset once but installed all the SW directly after that...
strange thing is that my mother has also a p1010 same version of FW and so on and does not have that problem...
next week i'll get my hands on his tab and will perform a hard reset, and do as you suggest.
Will update my findings later on...
Greets,
T.
Edit :
With the basic install, added only skype and some email accounts. I did not have an issue.
Still looking...
Hi all
any advance on this problem?
You should update to Android 2.3.
Check Kies or follow http://forum.xda-developers.com/showthread.php?t=1410035
I did not have any problems with this new version so far.

[Q] display keeps freezing

Hello all,
My incredible s freezes, I would then need to press the power button (to put screen into sleep) and then wake it up then it's good again (not restarting).
Any idea whats this all about?
Did someone else have the same problem? what should i do next, how can i find out if its software problem or hw?
thank you all for the help
PS: i tried soft reset and hard reset, nothing helped, could it be that i need to change the touch screen DIGITIZER?
PS2: i was searching how to do a factory reset....
From the main home screen, tap menu
Tap Settings, then Privacy
Tap Factory data reset
Tap Reset phone
Enter your password if required, then tap Erase everything to confirm
in my Privacy menu i dont have Factory data reset, whats wrong with this phone? i just did upgrade, using Adroid 2.3.3, Sense 2.1, SW no 2.30.405.1
found out that the factory reset thing is in SD & phone storage menu
i did a factory reset but its still happening
help please
maybe a new display would fix this?
what else could i try before i spend money on this issue?
HBOOT: 1.13
RADIO-3805.06.03.03
Android 2.3.3 official ROM
should i try to S-off it and install a custom ROM?
im afraid that it might freeze and break
ripnix said:
maybe a new display would fix this?
what else could i try before i spend money on this issue?
HBOOT: 1.13
RADIO-3805.06.03.03
Android 2.3.3 official ROM
should i try to S-off it and install a custom ROM?
im afraid that it might freeze and break
Click to expand...
Click to collapse
Is it under warranty?
If so I'd bring it back, if not i'd go the custom ROM route.
The fact that you can turn it off/on again and the issue is fixed makes me think it is software related.
I agree with scoobysnacks, i would do the same
most probably software related. i normally use "keyboard from android 2.3" app from the market, back in those sense 3.0 days it worked brilliantly but when i flashed any sense 3.5 roms, the a and k keys become not very responsive. the result?
my texts turn into something li(k)e this. no (a)'s and no (k)'s.
in the end i changed to go keyboard and everything works well again
thank you guys for the advice
as i sad before i hard-reset the device, and the problem is still there, even more i noticed that in some cases the upper part of the display gets numb, doesn't respond to the touch/finger ... again after i turn off the display and back on it works... also when i write texts (horizontal aligned) the left part of the keys aren't working or it just pushes the wrong ones.... i tried to do the calibration thing, but no change
i installed go keyboard and no change,
i just cant write 'w', when i touch the W in the go-keyboard it will write E or Q
whats wrong whit it?
i did S-OFF, and rooted the IS, now ill have to find a quick/light ROM to run on it
any suggestions? for a stable/ light and quick ROM?
ill do this test and if still nothing works ill changed the display, right? any other suggestions?
i did it, i flashed a custom ROM, Android Revolution HD
problem still exists
some more details:
when i keep it in landscape position, and try to write a message
the keys: w d x , are not responding, so every time i try to touch them, a neighbor key activated
any other solutions? before i go and order a new touch screen digitizer?
please, any other solutions? before i go and order a new touch screen digitizer?
ripnix said:
please, any other solutions? before i go and order a new touch screen digitizer?
Click to expand...
Click to collapse
Wondering what will you get if you use swype keyboard..
perhaps touch screen digitizer really need a change then if all not working.
I've got the same issue. The freeezing happens in all screens, and requires the power button to be returned to operational state. This is on a stock IS 2.3.3 ROM.
next i will try S-off, rooting and custom ROM, and see what happens. I can't see how this would be a hardware (digitizer) issue as it comes and goes. Is a little frustrating, and since I bought it used, I have no warranty.
Same issue here too i thought i was alone with that issue, posted in trinity forum.
I'm getting some random lock-ups even sensitive buttons and touchscreen don't respond, It goes away going to sleep and going back, it's so frustrating while web browsing for example
Am I Alone with that issue, or this is sign my CPU is dying?
Click to expand...
Click to collapse
Let's fight together with that problem
Well, completely wiped and installed a new ROM, still the same freezing issue. I've oredered a new digitizer, so we'll see if that works.
New digitizer didn't work either. Gonna try a new kernal, after that, I give up!!
Hi amigo, I face the same problem, maybe this rom is not very stable.
Tried a different Kernel, and still the same issue. I've tried everything I can think of and this phone still seems to randomly lock-up.

[Q] Random reboot after lockscreen

Hello,
My phone is almost a month old now and first two weeks were fine no problem at all. Now last few days it has been randomly rebooting itself when I swipe my lockscreen to open. It never does this when I am using the phone only sometimes when I'm unlocking the screen by swiping or just directly go from notifications etc. This happens like twice a day depending how much I use my phone.
I also feel like it first started to happen when I updated it. To be honest I am not sure what it did update. I also installed bunch of apps which I did delete later.
What should I do next? Factory data reset? Or is there a way to see the "crash report" or something to see whats causing it?
tldr; phone randomly reboots after lockscreen, what to do
Thanks.
Stompdaroach said:
What should I do next? Factory data reset? Or is there a way to see the "crash report" or something to see whats causing it?
tldr; phone randomly reboots after lockscreen, what to do
Thanks.
Click to expand...
Click to collapse
After the update if some issues show up is recommended to do a Factory Reset. Start do that.
eclyptos said:
After the update if some issues show up is recommended to do a Factory Reset. Start do that.
Click to expand...
Click to collapse
Agreed. If that does not work, re-flash the phone with a stock FTF to start over. If the problem continues after that, it must be some hardware issue.
eclyptos said:
After the update if some issues show up is recommended to do a Factory Reset. Start do that.
Click to expand...
Click to collapse
I did that and didnt get single reboot yesterday. Too bad I didnt try this earlier. Thanks.
I am having the exact same issue.
Here is that I have done that didnt work.
Reset (vol up/pwr)
reset using red button by sim card
factory data reset
software install using pc companion
However, After each one I set the phone back up how I had it. I had the gmail widget on the lock screen. the phone would reboot at random times right after attempting to unlock. I removed the gmail widget and it hasnt happened since! I sat here locking and unlocking for about 15 minutes and it hasnt rebooted.
IN SHORT TRY TO REMOVE THE WIDGETS BEFORE ANYTHING ELSE
Hope this helps
brianb1998 said:
i am having the exact same issue.
Here is that i have done that didnt work.
Reset (vol up/pwr)
reset using red button by sim card
factory data reset
software install using pc companion
however, after each one i set the phone back up how i had it. I had the gmail widget on the lock screen. The phone would reboot at random times right after attempting to unlock. I removed the gmail widget and it hasnt happened since! I sat here locking and unlocking for about 15 minutes and it hasnt rebooted.
In short try to remove the widgets before anything else
hope this helps
Click to expand...
Click to collapse
it has not rebooted since i originally posted this. It is now 4/25

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