Bluetooth connection dropping randomly - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Is anyone else having this happen. I just randomly get dropping of my bluetooth headphones when streaming audio. It has happened in a couple of apps, so I don't think it is a bug there. Happened both with Google Music and Hulu plus. Really annoying cause I have to go back into settings and reconnect. I have tried re-pairing devices several times with no benefit.
I also noticed that today when it dropped and I was on wifi at the same time, that my wifi connection also dropped at the same time. It also would not reconnect on its own. Is this a bug or have I got a bum phone?
Sent from my SAMSUNG-SM-N900A using Tapatalk 4

drmacrofish said:
Is anyone else having this happen. I just randomly get dropping of my bluetooth headphones when streaming audio. It has happened in a couple of apps, so I don't think it is a bug there. Happened both with Google Music and Hulu plus. Really annoying cause I have to go back into settings and reconnect. I have tried re-pairing devices several times with no benefit.
I also noticed that today when it dropped and I was on wifi at the same time, that my wifi connection also dropped at the same time. It also would not reconnect on its own. Is this a bug or have I got a bum phone?
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
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Click to collapse
My Pebble (BT Watch) loses connection about once an hour. Not sure which device is to blame, but thought I'd share.

Soular said:
My Pebble (BT Watch) loses connection about once an hour. Not sure which device is to blame, but thought I'd share.
Click to expand...
Click to collapse
Yeah see I should mention I have a Pebble too. I did not have it connected to the phone however when all this was happening, although the Pebble app on the phone did say it was trying to connect. I wonder if this was causing the issue.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4

Ok, after further testing it does seem to be related to the Pebble app. Whenever the Pebble app would try to connect to my Pebble watch, which apparently happens any time there is a change in the state of a bluetooth connection, it would cause the loss of connection. There are a lot of posts about it on the Pebble forums. Unfortunately without an answer. As long as I completely unpair my phone from the pebble, I have no issues. But then I cannot really use my Pebble either. Lame.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4

drmacrofish said:
Ok, after further testing it does seem to be related to the Pebble app. Whenever the Pebble app would try to connect to my Pebble watch, which apparently happens any time there is a change in the state of a bluetooth connection, it would cause the loss of connection. There are a lot of posts about it on the Pebble forums. Unfortunately without an answer. As long as I completely unpair my phone from the pebble, I have no issues. But then I cannot really use my Pebble either. Lame.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Click to expand...
Click to collapse
I just got my Pebble the same day the SGN3 released. I am pleased with it, but the connectivity is not very solid. I was hoping that since the Note3 supports BTSmart, that the Pebble would play nice with it and not drain the battery. I bought at BestBuy and have 90 days to return it, not sure at this point if I will keep it or not.

Have you tried any audio bluetooth devices with the Note 3 and had any issues with the audio cutting out?
Sent from my SAMSUNG-SM-N900A using Tapatalk 4

drmacrofish said:
Have you tried any audio bluetooth devices with the Note 3 and had any issues with the audio cutting out?
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
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Click to collapse
I listen to podcasts during my daily commute which is about 50 minutes total. So far no problems. I am running an app called Augmented SmartWatch Pro, and this issue was one that it supposedly addresses. Like I said, mine is new and I bought several apps the same day as the phone and the watch, so I may not be getting the out of the box experience. Maybe some other Pebble user will chime in here as well, or you may want to start a thread for Pebble users.

Sweet. I am gonna check that app out. I vaguely remember hearing about it before. I am coming from the iPhone world so still learning a lot.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4

Related

HTC One issues

Ok, first up let me just start by saying what a fantastic phone this is. The design is beautiful and really needs to be seen to appreciate the build quality. I will certainly be keeping this one and selling on my iPhone 5. The screen is fantastic and the sound quality is amazing.
The only issues I have found so far are to do with the bluetooth connection to my parrot car kit. Now this may just be down to the car kit but when playing music every 20 or so seconds the music stops and stutters then kicks in and carry on, this seems to happen 5 or 6 times then it settles. Also during phone calls over bluetooth the audio quality is pretty bad, almost like the reception is failing but it's not as when I try with the iPhone 5 using the same same sim card it's perfect? I am going to try and downgrade the firmware on my car kit but wandered if anyone else had experienced any similar issues?
Overall though the phone is fantastic, and if you are currently waiting to receive one, rest assured us worth the wait.
Sent from my HTC One using xda premium
One other issue I have noticed also is the wifi download speed seems to drop to an almost stand still at times and restarting the phone resolves the speed issues and it downloads at full speed again.
Sent from my HTC One using xda premium
djayyy said:
Ok, first up let me just start by saying what a fantastic phone this is. The design is beautiful and really needs to be seen to appreciate the build quality. I will certainly be keeping this one and selling on my iPhone 5. The screen is fantastic and the sound quality is amazing.
The only issues I have found so far are to do with the bluetooth connection to my parrot car kit. Now this may just be down to the car kit but when playing music every 20 or so seconds the music stops and stutters then kicks in and carry on, this seems to happen 5 or 6 times then it settles. Also during phone calls over bluetooth the audio quality is pretty bad, almost like the reception is failing but it's not as when I try with the iPhone 5 using the same same sim card it's perfect? I am going to try and downgrade the firmware on my car kit but wandered if anyone else had experienced any similar issues?
Overall though the phone is fantastic, and if you are currently waiting to receive one, rest assured us worth the wait.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
it is probably just your car kit firmware, but i dont know why you think rolling back would help?
surely an update is more likely to fix - have you checked the manuf. website?
djbenny1 said:
it is probably just your car kit firmware, but i dont know why you think rolling back would help?
surely an update is more likely to fix - have you checked the manuf. website?
Click to expand...
Click to collapse
Hi, yes I have checked and just posted the issues I am noticing on their forums.
Sent from my HTC One using xda premium
i have the bluetooth issue with my xperia s and smartwatch when playing music, not every song though, have also xperienced that with the smartwatch and htc one..seems to be a firmware issue with my smartwatch i guess..
I also have bt and parrots car kit skipping .had same issue with HTC one x when volume was at max
Sent from my HTC One using xda premium
---------- Post added at 08:45 AM ---------- Previous post was at 08:21 AM ----------
Have you updated parrot firmware I am on 2.11
Sent from my HTC One using xda premium
---------- Post added at 08:47 AM ---------- Previous post was at 08:45 AM ----------
Also pair from starting with Parrott pairing not from phone parrott pair other phone in settings.
Sent from my HTC One using xda premium
djayyy said:
Ok, first up let me just start by saying what a fantastic phone this is. The design is beautiful and really needs to be seen to appreciate the build quality. I will certainly be keeping this one and selling on my iPhone 5. The screen is fantastic and the sound quality is amazing.
The only issues I have found so far are to do with the bluetooth connection to my parrot car kit. Now this may just be down to the car kit but when playing music every 20 or so seconds the music stops and stutters then kicks in and carry on, this seems to happen 5 or 6 times then it settles. Also during phone calls over bluetooth the audio quality is pretty bad, almost like the reception is failing but it's not as when I try with the iPhone 5 using the same same sim card it's perfect? I am going to try and downgrade the firmware on my car kit but wandered if anyone else had experienced any similar issues?
Overall though the phone is fantastic, and if you are currently waiting to receive one, rest assured us worth the wait.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Sounds like the HTC One X+ issues all over again...Really thought they would have solved the issue by now.
http://forum.xda-developers.com/showthread.php?t=2001204&highlight=bluetooth
Turn the wifi off to remove the BT audio issues in your car - I get the same problem, apparently it will be fixed in the next fw update.
BT Audio metadata is very spontaneous though. This morning it showed the first track I played and wouldn't update it - on the way home it failed to show anything and I couldn't skip tracks with my car controls, I had to use the phone.
It's a known issue according to HTC, turning the wifi off and on again fixes it for me though.
Sent from my HTC One using xda app-developers app
shockandawe said:
Sounds like the HTC One X+ issues all over again...Really thought they would have solved the issue by now.
http://forum.xda-developers.com/showthread.php?t=2001204&highlight=bluetooth
Click to expand...
Click to collapse
Don't say that! I returned my One X+ because of that issue and have been waiting for a new phone since December. I really hope this is fixed!

So has anyone considered switching to S4?

Just wondering if there are HTC One users who wished they had bought an S4. Why?
heyjoojoo said:
Just wondering if there are HTC One users who wished they had bought an S4. Why?
Click to expand...
Click to collapse
Really? Another thread about s4? There are a few already please search. http://forum.xda-developers.com/showthread.php?p=41414616
Sent from my lair.
volk9029 said:
Really? Another thread about s4? There are a few already please search. http://forum.xda-developers.com/showthread.php?p=41414616
Sent from my lair.
Click to expand...
Click to collapse
I have. Bluetooth audio is distorted in my car with the HTC One. Really a pain in the butt since now I have to use the Aux cable and can't skip songs using the controls on my deck.
The S2, S3, and Note2 all worked fine with my car. :crying:
TheRectified said:
I have. Bluetooth audio is distorted in my car with the HTC One. Really a pain in the butt since now I have to use the Aux cable and can't skip songs using the controls on my deck.
The S2, S3, and Note2 all worked fine with my car. :crying:
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Click to collapse
Whompasaurus with the new stock kernel that fixes sensitivity is working fine with Bluetooth audio streaming. Been blasting since this morning
Sent from my HTCONE using xda app-developers app
youkosnake said:
Whompasaurus with the new stock kernel that fixes sensitivity is working fine with Bluetooth audio streaming. Been blasting since this morning
Sent from my HTCONE using xda app-developers app
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Click to collapse
Did Whompasaurus come with the kernel or did you flash it after the fact?
I may, because the phone tends to get "stuck" on 1X or 3G and refuse to go to 3G or 4G even if there is a strong signal available. I usually have to toggle data to fix it and it's getting annoying. Other phones, including the S4, do not seem to have this problem.
Apart from that the One is pretty much flawless, so I'm just waiting until the end of the 14 days to see if the irritation of constantly switching data off and on gets to me.
TheRectified said:
Did Whompasaurus come with the kernel or did you flash it after the fact?
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Click to collapse
Whomp comes with .7 stock as well as wolfpack. I flashed the newest stock, .10, after. Custom kernels have bluetooth issues
Sent from my HTCONE using xda app-developers app
youkosnake said:
Whomp comes with .7 stock as well as wolfpack. I flashed the newest stock, .10, after. Custom kernels have bluetooth issues
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Awesome! I'm running Viper right now. I'll trying flashing over that and see what happens!!
Not at all...this is actually the first phone I haven't had any issues with. Not even considering rooting right now just b/c everything works...HTC One ftw
Had the S4 for less then a week before I brought it back and exchanged it for the ONE. Best decision I have made during my 14 years with Sprint. Didn't like the feel or performance (in my area) of the S4 at all. Lots of reception issues, dropped calls etc. Plus the phone just felt "cheap"
kwolf said:
I may, because the phone tends to get "stuck" on 1X or 3G and refuse to go to 3G or 4G even if there is a strong signal available. I usually have to toggle data to fix it and it's getting annoying. Other phones, including the S4, do not seem to have this problem.
Apart from that the One is pretty much flawless, so I'm just waiting until the end of the 14 days to see if the irritation of constantly switching data off and on gets to me.
Click to expand...
Click to collapse
I get this too, glad I'm not the only one. Bush league ****, I can't believe a problem like this got through HTC's QC.
kwolf said:
I may, because the phone tends to get "stuck" on 1X or 3G and refuse to go to 3G or 4G even if there is a strong signal available. I usually have to toggle data to fix it and it's getting annoying. Other phones, including the S4, do not seem to have this problem.
Apart from that the One is pretty much flawless, so I'm just waiting until the end of the 14 days to see if the irritation of constantly switching data off and on gets to me.
Click to expand...
Click to collapse
Try updating your prl and profile I was stuck just one time and that did the trick this is a sprint issue not HTC
Sent from my HTCONE using xda premium
Would never switch to the s4, I have used the s4 extensivly. I updated to viper 1.1.0 and no issues with the back and home button anymore, big thanks to viperboy for all his work. Also a huge factor for me is the front speakers, makes the whole phone experience that much better.
Sent from my HTCONE using xda premium
I have both. Im using the s4 but still play with the htc one. I bought both off craigslist for a really good price. They are both amazing phones. I cant decide which to keeo. I love the sexy design of the htc one. The speakers are amazing and i love the music app. I really love fact it downloads the cover art automatically. Then the S4. I love the bigger screen. I love touchwiz. I love the fact it has more features. I looooove the meny button being stationary and not different places dependin on what app your using. The fact is there both amazing phones. I think samsung listened to the consumers complaints about the s3 and note 2 and did its best to put out a product wed all love. I think htc listened to the complaints about tue htc one and the one x and did there best. I lean towards the galaxy only bc all my tablets are samsung and my fiance has the s4 so im just more comftorable with touch wiz. But the htc is super quick very snappy if you know what i mean lol. Uuuughhhhhh which one do i keep!!!!! Lol
Sent from my SPH-L720 using xda app-developers app
dandan2980 said:
Try updating your prl and profile I was stuck just one time and that did the trick this is a sprint issue not HTC
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Did both of those at least a dozen times, but the issues are still present. It may be a sprint problem, but it only affects the One. My old HTC Arrive did not have these issues, and neither do the s3 or s4.
TheRectified said:
I have. Bluetooth audio is distorted in my car with the HTC One. Really a pain in the butt since now I have to use the Aux cable and can't skip songs using the controls on my deck.
The S2, S3, and Note2 all worked fine with my car. :crying:
Click to expand...
Click to collapse
Try repairing at the longest possible distance while the car is running so it hunts for the best BT channel. Start far enough away so that it fails. Then get closer until it works.
Bluetooth works great for me, finally since it was awful on the EVO 4G LTE. Only problem is voice command prompt volume is too low.
mswlogo said:
Try repairing at the longest possible distance while the car is running so it hunts for the best BT channel. Start far enough away so that it fails. Then get closer until it works.
Bluetooth works great for me, finally since it was awful on the EVO 4G LTE. Only problem is voice command prompt volume is too low.
Click to expand...
Click to collapse
Huh.... I'll have to give this a shot.
Does any one know of any programs that monitor the Bluetooth connection so I can see if it changes channels or even something where I can force it to change?
kwolf said:
Did both of those at least a dozen times, but the issues are still present. It may be a sprint problem, but it only affects the One. My old HTC Arrive did not have these issues, and neither do the s3 or s4.
Click to expand...
Click to collapse
I have been having the same issue with the LG Optimus G here in KC. It is a network issue. It is how the phone trades off between 3G and 4G. I will be on 3g and my wife is on 4g at the same time. There shouldn't be a difference between S4 and One. They have the same modem.
Already did and I'm happy
First one to 64GB on Sprint gets my business (for the S4, that means 64GB +64GB SD Card).

3rd Chromecast, 3rd defective unit

So I'm not wanting to believe it's the actual chromecast unit, but I'm incredibly frustrated with my experience so far. I live on the 9th floor of a high rise with a fair bit of interference, but nothing crazy enough to prevent streaming youtube or netflix. My router is DD-WRT flashed Linksys WRT320N.
I can get the chromecast to connect to my wireless, but once I start streaming a video on it, about 5-20 seconds in, it'll freeze and never recover. I've called up Google support each time to get a warranty exchange, but this is my 3rd one that's exhibiting the same behavior. My first one was the best, where it actually lasted a few hours. This one's the worst where I'm unable to even get 30 seconds into a Youtube clip.
Anyone else have this issue or have similar equipment to mine? I can't stream from either my Asus Transformer Prime or my HTC One. I have the Chromecast plugged in to the wall and am not using the USB, as advised by Google.
Sent from my Transformer Prime TF201 using Tapatalk now Free
jynlude said:
So I'm not wanting to believe it's the actual chromecast unit, but I'm incredibly frustrated with my experience so far. I live on the 9th floor of a high rise with a fair bit of interference, but nothing crazy enough to prevent streaming youtube or netflix. My router is DD-WRT flashed Linksys WRT320N.
I can get the chromecast to connect to my wireless, but once I start streaming a video on it, about 5-20 seconds in, it'll freeze and never recover. I've called up Google support each time to get a warranty exchange, but this is my 3rd one that's exhibiting the same behavior. My first one was the best, where it actually lasted a few hours. This one's the worst where I'm unable to even get 30 seconds into a Youtube clip.
Anyone else have this issue or have similar equipment to mine? I can't stream from either my Asus Transformer Prime or my HTC One. I have the Chromecast plugged in to the wall and am not using the USB, as advised by Google.
Sent from my Transformer Prime TF201 using Tapatalk now Free
Click to expand...
Click to collapse
Why are you so sure the Chromecast is defective? After 3 Chromecast I would assume something else is amiss (a setting in the router configuration, router incompatibility.... something).
1. I you call Tech support and see if they can trouble shoot the issue.
2. Try a different router (barrow one or take it to a friends house).
i used to have trouble streaming, a while back it turned out to be my antivirus was triying to scann the streaming videos
edit: i also am running DDWRT mini on a Linksys E4200
ok, dug around a lot more and reset my ddwrt settings back to default...works like a charm now. crossing my fingers to still have this kind of luck tomorrow...apparently, tinkering too much could be a bad thing. thanks for the advice all!
Sent from my Transformer Prime TF201 now Free
I am experiencing the freezing issue.
Is your Chromecast still working like a charm since yesterday?
Sent from my GT-I9100 using xda app-developers app
Obviously its you.
huangjqiu said:
I am experiencing the freezing issue.
Is your Chromecast still working like a charm since yesterday?
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
tiny bit late on this, but yeah, still works great, finally after day 2! if your settings are like mine, i'd check your modem and router settings and move everything back to default as much as you can.

Pebble Causing Bluetooth Headphones SQ Distortion?

Since upgrading to 4.3 on my Note Ii, I have noticed that when the pebble is connected to my phone, it causes the sound quality to diminish significantly. Sort of like resembling a low bitrate MP3.
This doesn't seem to be a problem on the Nexus 4 or on the 4.1.2 version of Android that was on my Note II before.
I was wondering if anyone has any suggestions, as it is a bit of a dealbreaker for me?
Thank you
Don't have any issues like yours but I have a Note 3.
Sent from my SM-N900P using Tapatalk
Shawheim said:
Don't have any issues like yours but I have a Note 3.
Sent from my SM-N900P using Tapatalk
Click to expand...
Click to collapse
Glad to hear you don't have this problem on the Note III. Strange because you're also on 4.3 (I think), unless you've already been updated to kitkat.
It's infuriating though and it's really making me want to change phone or cancel my pebble steel order and sell my current one too.
I am on 4.3. Haven't got my KK yet, had it this morning and wasn't on WiFi. Now I have to wait. But I've had my pebble since September and haven't had any issues with sound or anything. I've connected Bluetooth headsets while having the pebble connected and no issues. Only issue I've had is the talk back bug with the stock browser.
Sent from my SM-N900P using Tapatalk
Just tested this on a stock HTC One (also on 4.3) and it has the exact same issue. Seems to be a problem with Android itself. I find it hard to believe that this problem isn't widespread on 4.3. Will test it on a Note 3 tomorrow.
I hope the Kit Kat update gets a move on...

[Q] Bluetooth Audio Problem...how big?

So, I ordered a GS5 from AT&T - and since I ordered it, I found out about this Bluetooth audio skipping problem. I use Bluetooth streaming every day, is this problem still widespread and unsolved?
This will be a deal breaker for me if it is, good thing I haven't activated the phone yet.
Works fine on mine...
Sent from my SAMSUNG-SM-G870A using XDA Free mobile app
+1 mine as well
Sometimes I notice some skips or pauses but most of the time it's enjoyable. I don't know if it's the s5 or my cheap $50 headphones but I really don't care.
Mr Moore said:
Sometimes I notice some skips or pauses but most of the time it's enjoyable. I don't know if it's the s5 or my cheap $50 headphones but I really don't care.
Click to expand...
Click to collapse
I have the same issue and its extremely annoying. I think that its an issue with the current firmware, and since 5.0 is coming out so soon that AT&T/Samsung decided to just wait for the OS update rather than fix it. I could be wrong but thats my guess. If anyone knows of a fix please tell.

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