Database Develop

Disappointed with the incredible

So far have been very disappointed with my Incredible S. The phone is from Optus running:
Android 2.3.3
HTC sense 2.1
baseband: 20.2803.30.085AU_3805.04.03.15_M
Kernel: 2.6.35.9-g09f1d1f
Build number: 2.12.980.3 cl37872
I gave my wife my old HTC desire which is working better. Better sound, applications run better. I have had a few complaints from people who have called me that I sound like I am talking through a blanket (quiet). No issues with the Desire.
Talking Tom on the desire works great. On the Incredible S it has very bad lag and does not pick up that I am talking. Maybe once out of 10 times will it pick up that I am talking. This application is no big deal but it is an observation that for some reason my Incredible S is struggling compared to my Desire.
I have tried searching for some Gingerbread updates but have found nothing.
I bought the phone back home in Australia but am in Europe now so no way to return it. I will be back in Australia in about 7 months still within warranty so I am stuck with it for the time being.
Has anyone had similar experiences or are there any fixes out that maybe I have missed?
I have done a factory reset couple of days ago and no improvement was seen.
kind of sucks having an inferior product to my old HTC Desire which runs Froyo.

I forgot to mention that a couple of days ago I was speaking with someone and I could hear them but they could not hear me. Rang them back and same problem.
I have a feeling my microphone must be bad. I tried the voice recorder inbuilt in Gingerbread and the playback volume was pretty low when the volume was all the way up. Also the playback was not crystal clear and there was background noise.

Poor Call Quality and poor playback volume...
Exactly. You are right... I'm facing the same problem... 1st i thought may be the problem with my phone only or because of the network problem. I'm using this in middle east. Then i inquired about the phone and i came to know that 5 of my friends are facing the same problem and all of them are from India.
Very poor call quality and playback volume is also not clear. Having some noises in background.
Really really disappointed with HTC incredible S.
I mailed the HTC Customer care 2 or 3 times. tried all resetting and updates.
No use...
Please let me know if u find any solution for this.
[email protected]
Regards
Govinda

Call quality issues for me too.
The only workaround is to use my Bluetooth headset Mw600 and then the call quality is fine for both sides.
From what I've found on some other forums, the noise cancelling microphone is causing this issue... Didn't find solution to this though.
No issues when listening to music when using headset.
Sent from my HTC Incredible S using XDA Premium App

The back panel started making some noise after 2-3 weeks.It's kind of annoying.

Might be something wrong with your units, I have none of those problems mentioned. I have optus incredible as well, all my software info matches yours
Rellikzephyr
Sent from my HTC Incredible S using Tapatalk

Mines fine, not problems with sound or playback, I too have an Optus incredible S. I have recently flashed it with a de branded virgin rom and I still have no problems with anything. If anything the battery life is alot better after de branding my phone but call quality is great.

same problems, I love my phone but i get ALOT of complaints that people cant hear me!!!

No mic problems here with my IS. Sound is crystal clear in 720p video recording. A friend rated 7/10 of my voice over the call.
Running Gingerbread Android Revolution HD 1.0.1 and MDJ's Unity v1 kernel.

Had same problem that people complained about not hearing me. Was just dirt in the hole for microphone, cleaned it with a needle and now its working great ;D
Sent from my HTC Incredible S

maybe there's just first in the mic hole or you're covering it with your fingers or you have a case that covers it.

I have dust under the screen. It's very, very annoing. I have that phone for a month. I expected that issue from firs week. Sombady else?

No dust under my screen. Still no problems either.
Sent from my HTC Incredible S using XDA App

my call quality is exceptional since updating to android revolution hd.
music playback is great too.
but to be honest, if talking tom doesnt work, you should really take it back for a refund...

Hyper dissapointed after update to 2.3.3!

There were only one time, where a friend complained about bad hearing.
Otherwise, i don't have any problems with the IncS - so far...

sorry to bump a old thread but has anyone found a fix to the talking tom problem? doesn't matter much but still.

all the "Disappoint" comments are from ppl who only have few posts in xda forum.
are they hired guns from apple or samsung etc?

hussainmushahid said:
sorry to bump a old thread but has anyone found a fix to the talking tom problem? doesn't matter much but still.
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Click to collapse
Get in touch with the developers might be a good thing, or try different ROM's and see if it's working in any of them.

Splux said:
Get in touch with the developers might be a good thing, or try different ROM's and see if it's working in any of them.
Click to expand...
Click to collapse
will give a non-sense ROM a try, the problem persists in all sense ROMs.

Do your speaker make a popping sound after playing volume?

I got my HTC One today, and something I noticed is that 2 seconds after volume comes out of the speakers it's followed by a popping sound which sounds like the speakers are turning off. It's extremely annoying, and sometimes I hear a popping/clicking from the speaker when I'm not even playing sound.
Are you experiencing this, or is my unit defected? It's EXTREMELY annoying, considering the speakers are facing you, and you can't ignore it as if the sound was coming from the back of the phone.
Please let me know.

unity04 said:
I got my HTC One today, and something I noticed is that 2 seconds after volume comes out of the speakers it's followed by a popping sound which sounds like the speakers are turning off. It's extremely annoying, and sometimes I hear a popping/clicking from the speaker when I'm not even playing sound.
Are you experiencing this, or is my unit defected? It's EXTREMELY annoying, considering the speakers are facing you, and you can't ignore it as if the sound was coming from the back of the phone.
Please let me know.
Click to expand...
Click to collapse
I just received my second HTC One today and it has this problem (as did the first), I also get popping sounds while watching videos on youtube.
It also has the same loud hissing coming from the speakers when watching videos on youtube / playing games as my first phone. Considering audio is one of the main features of this phone it's quite disappointing.
I could probably live with the hissing / audio glitches if I didn't have dead pixels as well, oh well, time to get the Galaxy S4 I think.
-Aziki

Had 4 handsets all with this issue. All very different batch numbers. Could be a software issue but equally it might be a hardware issue, which isn't worth risking, especially when I can just get an s4 instead.
Sent from my HTC One using xda app-developers app

Have you tried disabling Beats Audio?
I've noticed a weird cut in / out when it first detects audio and engages Beats.
Probably unrelated...

It's part of the problem, beats makes the issue twice as bad, but it's still present without it.
Sent from my HTC One using xda app-developers app

It Software not hardware related. This used to happen with the One X when it first released, I think it was fixed though. Try closing all applications and running just YouTube, it normally makes the problem better. Also, if your on the Music app it won't always do it.

I have exactly the same problem

Is every handset having this problem? One of the main selling points of this device is the premium audio quality, right?

I'm having the same issue... Everytime I press the sleep button I hear a pop just a few sec later... Hope it'll be fix with the next software update... It's not a big deal, but now that I noticed that, it bother me everytime I hear it!

I disabled touch sounds, etc in sounds along with beats, and it is much better now
Sent from my Nexus 4 using Tapatalk 2

Can we join these 3 threads possibly?
Same issues on this thread can we join the 3 ?
this one and these 2
http://forum.xda-developers.com/showthread.php?p=40630257#post40630257
http://forum.xda-developers.com/showthread.php?t=2246554

I was told it's something to do with the beats audio amp/chip what ever it's called,
Sent from my HTC One using xda app-developers app

I think it maybe the EQ that the software uses. I remember when I had an AT&T One X someone made an audio mod for it that changed a lot of stuff and one of the versions had this problem but the others didn't so I don't think its a hardware issue.

[Q] HTC One Sound Issues with Headphones

Hi there - I'm enjoying my new HTC One since a couple of days. Everything seem to be working fine and I am truly amazed being new to HTC but I'm having issues with the sound quality when I use headphones.
The moment any type of sound is played (headphones plugged in) by the phone I get some hissing sound from distortion, interference..... who knows. It stops after more or less two seconds after the last sound but is continuous when I play music. The headphones I'm using are noise-cancelling but I also tried several regular ones and the problem is still there. All headphones work fine with any other device.
Has anybody experienced similar issues? I would be grateful for any sort of help on this issue.
Cheers!

Sounds like the headphones are not plugged in all the way... Do you have a case with a cutout for the headphones? That could explain it. Try without the case.
Otherwise could be a faulty socket in the phone in which case exchange it.
Lastly, I know that bluetooth and wifi conflict when listening to music wirelessly.. Although you are plugged in to the phone, experiment with wifi and bluetooth turned off anyway if they are on by default.
Sent from my HTC One using Tapatalk 2

Cans with incompatible mic's cause issues too. A tip ring, ring, sleeve connector that is not genuine HTC will throw a weird reverb sound up.

Try turn off beats and see if you still hear noise?
Sent from my HTC One using xda app-developers app

h.han said:
Try turn off beats and see if you still hear noise?
Sent from my HTC One using xda app-developers app
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Click to collapse
Thanks for the tip. The hissing noise is slightly lower than with Beats audio on but the problem still persists..

I've had 4 HTC Ones and they've all had this issue, exchanging it for an s4. Theres a few threads in the troubleshooting section about this, a few people claim that HTC told them over the phone that its a software issue but when I phoned them they didn't have a clue.

On my Sensation I had the same problem with in ear phones. The solution was to edit some config files in the/etc folder which would lower the gain settings, which would make the hiss virtually non existent.
You have to be rooted to do so.
The name of the file is
TPA2051_CFG.csv and another just like it.
You want to edit the mode_playback_headset line.
I don't have a One yet, and for that matter dont know if these files exist on the One.My feeling is they do, or some others just like it, but might be named a bit different since i think the TPA2051 in the file name stands for the chip, and in the above case would be for the Sensation.
But just wanted to pass this on as I certainly understand not wanting the hiss with low impedence in ear phones.
Sent from my HTC Sensation Z710e using Tapatalk 2

I have been noticing this issue also. It's sort of like a continuous faint popping / ticking that sometimes fades out, and comes back. However also I have noticed that the issue isn't an issue once you turn the screen off or are on the lock screen. So playing music, then locking it lets you have clean audio through the headphones. Isn't until I turn the screen on and unlock the device that the weird popping sound comes back. So using the headphones for anything with the screen on is a bit annoying... and turning beats audio off just reduces the volume of the popping sound but doesn't get rid of it.
Fortunately I don't really do much with headphones on the phone except for listening to music with the screen off, however if I could discover a fix for it to act good all the time that would just be fantastic. Particularly while web browsing.

I have had the same issue since i got the phone but i was reading that its something to do with any app that uses the proximity sensor? is there any truth in this i'd love to get rid of it...if i did the HTC is the perfect phone IMO

hegartyp said:
I have had the same issue since i got the phone but i was reading that its something to do with any app that uses the proximity sensor? is there any truth in this i'd love to get rid of it...if i did the HTC is the perfect phone IMO
Click to expand...
Click to collapse
I have the same problem but during voice calls. DUring music its fine. I have noticed that if I am using 3G , UMTS or LTE , this problem is much more compared to GSM . On GSM I feel nothing during voice call.

Interesting that I found this thread. I've been noticing a clicking or ticking sound while using my cheap FM transmitter in the car through the headphone jack. All other headphones work fine. I tried a LG device with the same transmitter and there is a 'whirring' feedback instead. The clicking is certainly unique to the HTC one, but it DOES depend on the device the headphone jack is connected too.

I agree the HTC does not sound good using in ear headphones. I tried all different types of in ear headphones nothing works. The Nexus 4 and Galaxy S4 are the same way. Listen to music is very unpleasant
Sent from my HTC One using xda app-developers app

I've heard this hissing issue with every android phone (s3, s4, one, evo 3d, nexus 7) i've tried to day.
As a sidenote I've also heard this on the BB Z10, but not on my girlfriends super old ipod touch.
I think apple may be the route to take for audio quality .

I have this issue too but faux sound nearly eliminates it. Just get a compatible kernel, set preset to quality and you are good to go
I also had this issue with my One X+ so it's obviously not the audio chip but rather something HTC is doing to increase the volume output.
Sent from my HTC One using Tapatalk 4 Beta
---------- Post added at 12:09 PM ---------- Previous post was at 12:06 PM ----------
Docks said:
I've heard this hissing issue with every android phone (s3, s4, one, evo 3d, nexus 7) i've tried to day.
As a sidenote I've also heard this on the BB Z10, but not on my girlfriends super old ipod touch.
I think apple may be the route to take for audio quality .
Click to expand...
Click to collapse
Sadly, that is the only way to go. My iPhone 5 had great sound quality, sound was clean and no hissing crap at all. It's really a sad that you have to get fauxsound to lower the gain to get decent quality output.
Sent from my HTC One using Tapatalk 4 Beta

killman2659 said:
I have this issue too but faux sound nearly eliminates it. Just get a compatible kernel, set preset to quality and you are good to go
I also had this issue with my One X+ so it's obviously not the audio chip but rather something HTC is doing to increase the volume output.
Sent from my HTC One using Tapatalk 4 Beta
---------- Post added at 12:09 PM ---------- Previous post was at 12:06 PM ----------
Sadly, that is the only way to go. My iPhone 5 had great sound quality, sound was clean and no hissing crap at all. It's really a sad that you have to get fauxsound to lower the gain to get decent quality output.
Sent from my HTC One using Tapatalk 4 Beta
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Click to collapse
i agree

So has anyone considered switching to S4?

Just wondering if there are HTC One users who wished they had bought an S4. Why?

heyjoojoo said:
Just wondering if there are HTC One users who wished they had bought an S4. Why?
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Click to collapse
Really? Another thread about s4? There are a few already please search. http://forum.xda-developers.com/showthread.php?p=41414616
Sent from my lair.

volk9029 said:
Really? Another thread about s4? There are a few already please search. http://forum.xda-developers.com/showthread.php?p=41414616
Sent from my lair.
Click to expand...
Click to collapse
I have. Bluetooth audio is distorted in my car with the HTC One. Really a pain in the butt since now I have to use the Aux cable and can't skip songs using the controls on my deck.
The S2, S3, and Note2 all worked fine with my car. :crying:

TheRectified said:
I have. Bluetooth audio is distorted in my car with the HTC One. Really a pain in the butt since now I have to use the Aux cable and can't skip songs using the controls on my deck.
The S2, S3, and Note2 all worked fine with my car. :crying:
Click to expand...
Click to collapse
Whompasaurus with the new stock kernel that fixes sensitivity is working fine with Bluetooth audio streaming. Been blasting since this morning
Sent from my HTCONE using xda app-developers app

youkosnake said:
Whompasaurus with the new stock kernel that fixes sensitivity is working fine with Bluetooth audio streaming. Been blasting since this morning
Sent from my HTCONE using xda app-developers app
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Click to collapse
Did Whompasaurus come with the kernel or did you flash it after the fact?

I may, because the phone tends to get "stuck" on 1X or 3G and refuse to go to 3G or 4G even if there is a strong signal available. I usually have to toggle data to fix it and it's getting annoying. Other phones, including the S4, do not seem to have this problem.
Apart from that the One is pretty much flawless, so I'm just waiting until the end of the 14 days to see if the irritation of constantly switching data off and on gets to me.

TheRectified said:
Did Whompasaurus come with the kernel or did you flash it after the fact?
Click to expand...
Click to collapse
Whomp comes with .7 stock as well as wolfpack. I flashed the newest stock, .10, after. Custom kernels have bluetooth issues
Sent from my HTCONE using xda app-developers app

youkosnake said:
Whomp comes with .7 stock as well as wolfpack. I flashed the newest stock, .10, after. Custom kernels have bluetooth issues
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Awesome! I'm running Viper right now. I'll trying flashing over that and see what happens!!

Not at all...this is actually the first phone I haven't had any issues with. Not even considering rooting right now just b/c everything works...HTC One ftw

Had the S4 for less then a week before I brought it back and exchanged it for the ONE. Best decision I have made during my 14 years with Sprint. Didn't like the feel or performance (in my area) of the S4 at all. Lots of reception issues, dropped calls etc. Plus the phone just felt "cheap"

kwolf said:
I may, because the phone tends to get "stuck" on 1X or 3G and refuse to go to 3G or 4G even if there is a strong signal available. I usually have to toggle data to fix it and it's getting annoying. Other phones, including the S4, do not seem to have this problem.
Apart from that the One is pretty much flawless, so I'm just waiting until the end of the 14 days to see if the irritation of constantly switching data off and on gets to me.
Click to expand...
Click to collapse
I get this too, glad I'm not the only one. Bush league ****, I can't believe a problem like this got through HTC's QC.

kwolf said:
I may, because the phone tends to get "stuck" on 1X or 3G and refuse to go to 3G or 4G even if there is a strong signal available. I usually have to toggle data to fix it and it's getting annoying. Other phones, including the S4, do not seem to have this problem.
Apart from that the One is pretty much flawless, so I'm just waiting until the end of the 14 days to see if the irritation of constantly switching data off and on gets to me.
Click to expand...
Click to collapse
Try updating your prl and profile I was stuck just one time and that did the trick this is a sprint issue not HTC
Sent from my HTCONE using xda premium

Would never switch to the s4, I have used the s4 extensivly. I updated to viper 1.1.0 and no issues with the back and home button anymore, big thanks to viperboy for all his work. Also a huge factor for me is the front speakers, makes the whole phone experience that much better.
Sent from my HTCONE using xda premium

I have both. Im using the s4 but still play with the htc one. I bought both off craigslist for a really good price. They are both amazing phones. I cant decide which to keeo. I love the sexy design of the htc one. The speakers are amazing and i love the music app. I really love fact it downloads the cover art automatically. Then the S4. I love the bigger screen. I love touchwiz. I love the fact it has more features. I looooove the meny button being stationary and not different places dependin on what app your using. The fact is there both amazing phones. I think samsung listened to the consumers complaints about the s3 and note 2 and did its best to put out a product wed all love. I think htc listened to the complaints about tue htc one and the one x and did there best. I lean towards the galaxy only bc all my tablets are samsung and my fiance has the s4 so im just more comftorable with touch wiz. But the htc is super quick very snappy if you know what i mean lol. Uuuughhhhhh which one do i keep!!!!! Lol
Sent from my SPH-L720 using xda app-developers app

dandan2980 said:
Try updating your prl and profile I was stuck just one time and that did the trick this is a sprint issue not HTC
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Did both of those at least a dozen times, but the issues are still present. It may be a sprint problem, but it only affects the One. My old HTC Arrive did not have these issues, and neither do the s3 or s4.

TheRectified said:
I have. Bluetooth audio is distorted in my car with the HTC One. Really a pain in the butt since now I have to use the Aux cable and can't skip songs using the controls on my deck.
The S2, S3, and Note2 all worked fine with my car. :crying:
Click to expand...
Click to collapse
Try repairing at the longest possible distance while the car is running so it hunts for the best BT channel. Start far enough away so that it fails. Then get closer until it works.
Bluetooth works great for me, finally since it was awful on the EVO 4G LTE. Only problem is voice command prompt volume is too low.

mswlogo said:
Try repairing at the longest possible distance while the car is running so it hunts for the best BT channel. Start far enough away so that it fails. Then get closer until it works.
Bluetooth works great for me, finally since it was awful on the EVO 4G LTE. Only problem is voice command prompt volume is too low.
Click to expand...
Click to collapse
Huh.... I'll have to give this a shot.
Does any one know of any programs that monitor the Bluetooth connection so I can see if it changes channels or even something where I can force it to change?

kwolf said:
Did both of those at least a dozen times, but the issues are still present. It may be a sprint problem, but it only affects the One. My old HTC Arrive did not have these issues, and neither do the s3 or s4.
Click to expand...
Click to collapse
I have been having the same issue with the LG Optimus G here in KC. It is a network issue. It is how the phone trades off between 3G and 4G. I will be on 3g and my wife is on 4g at the same time. There shouldn't be a difference between S4 and One. They have the same modem.

Already did and I'm happy

First one to 64GB on Sprint gets my business (for the S4, that means 64GB +64GB SD Card).

[Q] Bluetooth Audio Problem...how big?

So, I ordered a GS5 from AT&T - and since I ordered it, I found out about this Bluetooth audio skipping problem. I use Bluetooth streaming every day, is this problem still widespread and unsolved?
This will be a deal breaker for me if it is, good thing I haven't activated the phone yet.

Works fine on mine...
Sent from my SAMSUNG-SM-G870A using XDA Free mobile app

+1 mine as well

Sometimes I notice some skips or pauses but most of the time it's enjoyable. I don't know if it's the s5 or my cheap $50 headphones but I really don't care.

Mr Moore said:
Sometimes I notice some skips or pauses but most of the time it's enjoyable. I don't know if it's the s5 or my cheap $50 headphones but I really don't care.
Click to expand...
Click to collapse
I have the same issue and its extremely annoying. I think that its an issue with the current firmware, and since 5.0 is coming out so soon that AT&T/Samsung decided to just wait for the OS update rather than fix it. I could be wrong but thats my guess. If anyone knows of a fix please tell.