Net connection and speed - One (M7) Q&A, Help & Troubleshooting

I have just got the HTC one on t mobile in UK with a fully Monty data package,daughter has a blackberry Q5 and regialr gets the H+ signal ,yet despite being in same area I'm yet to see H+ connection and my speeds with full H signal is just over 1 Mbs is this correct or should I be seeing H+
Sent from my HTC One using XDA Premium 4 mobile app

People upgrading beware,you only get H+ if you are allowed to access EE in network services ,this it seems however is blocked for me (I suspect because I upgrade via a third party ) they say it's either down to my SIM or my profile going back to old t mobile days.If the new SIM doesnt sort it then they will look into it further ,but I suspect it's some firm of underhand cap on download speed unless you upgrade via t mobile direct........unless anyone else has upgraded via a third party and is getting H+,luckily my daughter has a 4g phone and her 3 g SIM only deal with t mobile gives her H+ and gives me H+ when it's put in my phone so I could prove to them it was not handset
Sent from my HTC One using XDA Premium 4 mobile app

Ok im sure i can not be the only one who has had this problem so here is a full explanation and what i think is happening.
I have been with t mobile for 4 years, i had a desire HD that would always connect to t mobile and then tmobile orange as well when they merged.
I replaced the desire HD with a HTC one x just as t mobile and orange were rolling out as EE and i noticed i was no longer given the option to connect to t mobile or tmobile orange it would use EE network and speeds and coverage improved.
So 3 days ago i updated to the HTC one i was sent new phone and new sim card(kept the same number as i did with the one x and desire hd)
First thing i noticed during set up was that although i select EE as my network the phone was displaying Tmobile not EE
So i searched for networks and EE no longer was there it was back to the old days of T mobile or T mobile/orange.Now on my account i have a sim only as well for my daughter she has a blackberry Q5 and her phone was displaying EE network and more important the faster H+ signal and when i searched networks on her phone no sign of t mobile ot t mobile orange just EE.So to test it out i swapped sims over and with her sim in my phone i now had EE and H+,while she only had t mobile.I called t mobile tech who were helpfull and said it was down to the sim and i should swap it.So i swap the sim this morning but still the same issue no EE or H+ service .So called and again and after 30 mins of talk they said they would boost my 3G signal for free(BULL****) i would say, but the issue was down to the networks mergeing and which masts provide the signal .Again load of rubbish as daughter sim works fine and i manage and i had EE on my one x for the last 18 months
So i have come to the conclusion this a sly way of throttling network speed to push people to 4G
does any other Oe owner in UK on T mobile ever get the H+ service
i have said im goign to test over the next few days
any advice would be great
Sent from my Transformer TF101 using XDA Premium 4 mobile app

Got my issue resolved eventually,it was that network settings at T-Mobile end blocking me from EE 3g network . I had to text start to 2121 and it rest my network settings .Now there is no sign if the old T-Mobile or T-Mobile orange network I just get the choice of EE more import I now have H+ signal which is as close as possible to 4G
Sent from my HTC One using XDA Premium 4 mobile app

Related

[Q] About htc vivid and new Sim's

I just got an HTC Vivid in the mail today and i have an old Cingular Sim card that's capable of achieving the H+ technology in for example the htc inspire. Now since i live in Portland and there is no LTE yet only H+ why when i put my card in it will make and receive calls and texts but not let me connect to data. Note this is stock ics that the phone was shipped with.
My question is why cant my old Sim work if it can use H+ on my inspire but not on my vivid and also whats different about the newer Sim's then older ones?
Vicpdx18 said:
I just got an HTC Vivid in the mail today and i have an old Cingular Sim card that's capable of achieving the H+ technology in for example the htc inspire. Now since i live in Portland and there is no LTE yet only H+ why when i put my card in it will make and receive calls and texts but not let me connect to data. Note this is stock ics that the phone was shipped with.
My question is why cant my old Sim work if it can use H+ on my inspire but not on my vivid and also whats different about the newer Sim's then older ones?
Click to expand...
Click to collapse
this has been asked before and it seems to have something to do with how new your sim card is...mine didnt have to be changed but provisioned for lte
and some have had to have theirs replaced.. here is the thread that it was it was talked about in
http://forum.xda-developers.com/showthread.php?t=1420310
hope you find what you was looking for
Vicpdx18 said:
I just got an HTC Vivid in the mail today and i have an old Cingular Sim card that's capable of achieving the H+ technology in for example the htc inspire. Now since i live in Portland and there is no LTE yet only H+ why when i put my card in it will make and receive calls and texts but not let me connect to data. Note this is stock ics that the phone was shipped with.
My question is why cant my old Sim work if it can use H+ on my inspire but not on my vivid and also whats different about the newer Sim's then older ones?
Click to expand...
Click to collapse
The Vivid defaults to using the pta APN. The old SIM cannot connect to pta. You can manually make a legacy APN for wap.cingular or phone which will let you connect, but that's inadvisable.
I'd presume that the reason that a new SIM is required is because you're moving from a 3G technology to a 3-4G bridge technology. I don't know if you have the original Cingular GSM "64k SmartChip", but I had to upgrade that when I first got a 3G enabled phone.
Aus_Azn said:
The Vivid defaults to using the pta APN. The old SIM cannot connect to pta. You can manually make a legacy APN for wap.cingular or phone which will let you connect, but that's inadvisable.
I'd presume that the reason that a new SIM is required is because you're moving from a 3G technology to a 3-4G bridge technology. I don't know if you have the original Cingular GSM "64k SmartChip", but I had to upgrade that when I first got a 3G enabled phone.
Click to expand...
Click to collapse
oh i see yea i actually had the Cingular raising the bar one with the orange man logo on it also had blue orange and white color and it shows a 3G in flames. is that the original one?
I had that one, they gave me a new SIM at Best Buy.
Sent from my HTC PH39100 using XDA
Yeah. It doesn't cost anything to get a new SIM. I had to get one for my daughter's phone.
Sent from my HTC PH39100 using xda premium
Vicpdx18 said:
oh i see yea i actually had the Cingular raising the bar one with the orange man logo on it also had blue orange and white color and it shows a 3G in flames. is that the original one?
Click to expand...
Click to collapse
No, that's a 3G-enabled SIM card. It works on UMTS and HSPA, unlike the 64K SmartChip (the GSM SIM) that I had from when EDGE was the best thing since sliced bread. That's why you never needed to upgrade your SIM when faux-G hit on the Inspire.
When I upgraded to the SYNC (see sig), that was right before Cingular was bought by ATT. I had to get a new SIM at that point, and they gave me the one you describe. I had to get another one when I got the Shine, as the contacts on it had corroded (or something; the card refused to read); that time, I got one that said AT&T on it (it was a palette swap of the Cingular card). I was still forced to upgrade yet again when I got the Vivid.
im just going out on a limb here, but i would say it has to do with the apn settings since you have an old cingular sim in a new phone im guessing the apn has been updated for new technology advancements
jenkem110 said:
im just going out on a limb here, but i would say it has to do with the apn settings since you have an old cingular sim in a new phone im guessing the apn has been updated for new technology advancements
Click to expand...
Click to collapse
APN settings are stored in the ROM, not the SIM. The SIM authenticates you with the APNs that it is provisioned for.
Sent from my HTC Velocity 4G using XDA Premium App
I work for At&t, they lie about their data speeds. So basically, the phone might display H+ when your signal is really strong on 3G networks; the OTA updates on the Inspire wanted to make you feel like you were part of the fastest network At&t had to offer at the time. So if you didn't have a 3G sim, you were robbing yourself on speed capabilities, maybe barely but none-the-less. But Cingular SIM cards can only connect to 3G speeds at max. In other words, you're at the max speed for 3G which prompted the phone to display an H+ icon. The Vivid is an LTE capable phone and needs a SIM card with LTE capabilities in order for data to work, even though the new SIMs will also work on 3G, but not the other way around on cingular sims. Oddly enough, you will see a 4G icon when you're maxed out on HSDPA even though you may not be on true LTE networks...as is the case where I live. Hope this wasn't too confusing
akafarmer said:
I work for At&t, they lie about their data speeds. So basically, the phone might display H+ when your signal is really strong on 3G networks; the OTA updates on the Inspire wanted to make you feel like you were part of the fastest network At&t had to offer at the time. So if you didn't have a 3G sim, you were robbing yourself on speed capabilities, maybe barely but none-the-less. But Cingular SIM cards can only connect to 3G speeds at max. In other words, you're at the max speed for 3G which prompted the phone to display an H+ icon. The Vivid is an LTE capable phone and needs a SIM card with LTE capabilities in order for data to work, even though the new SIMs will also work on 3G, but not the other way around on cingular sims. Oddly enough, you will see a 4G icon when you're maxed out on HSDPA even though you may not be on true LTE networks...as is the case where I live. Hope this wasn't too confusing
Click to expand...
Click to collapse
Your explanation wasn't confusing IMO. Their rationale is just plain stupid.
Gotta love America and its false advertising.
Sent from my HTC Velocity 4G using XDA Premium App
Reply
I see what you mean everyone yea i actually went in the other day to a store and got a new one for LTE even though there is no LTE in Oregon yet. But i do understand because i did use my Cingular Sim in my vivid and calling/texting did work fine just the data did not work so pretty much for faster internet you need a Sim card that can be provisioned for LTE is what im hearing. Also for the newer tech you need a new one
You can add another APN setting very easily until you can get a new LTE provishoned SIM....THE NEW APN will give you 2g, 3g, HSPA+, Text and Voice....then when you get the new LTE Sim...you can go back and set it to the APN that is named pta....
Let me know by replying if you need the settings for the wap.congular APN and I will post...
Sent from my HTC PH39100 using xda premium
Response
maddie01 said:
You can add another APN setting very easily until you can get a new LTE provishoned SIM....THE NEW APN will give you 2g, 3g, HSPA+, Text and Voice....then when you get the new LTE Sim...you can go back and set it to the APN that is named pta....
Let me know by replying if you need the settings for the wap.congular APN and I will post...
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
Well you should post it just for anyone who needs it. I actually got an LTE Sim not to long ago so im good on that front.
Thanks!!!
akafarmer said:
I work for At&t, they lie about their data speeds. So basically, the phone might display H+ when your signal is really strong on 3G networks; ..........................................................................................
Oddly enough, you will see a 4G icon when you're maxed out on HSDPA even though you may not be on true LTE networks...as is the case where I live. Hope this wasn't too confusing
Click to expand...
Click to collapse
Thanks for telling us what many of us probably suspected. I have always thought that most of what we are told is just "marketing hype" until proven otherwise. Much like the burger commercials tha make the subject look soooo tantalizing and huge when in fact it might taste great but is not THAT large.
It is nice to have someone on the inside share "reality" with us!!!

No LTE

I purchased a galaxy s3 I9305 today. I have rooted it and installed supernexus. It all seems to be going well but now when I go into the network settings and choose LTE/WCDMA/GSM, as soon as I exit it reverts back to WCDMA preferred. I am in LTE reception. The only thing I can think of is my sim card. My sim card is almost 7 years old, I had to cut it down to fit the s3. I have read varying things regarding 4g sim cards. Could this be the reason?
Hmmm... try and change sim card from your operator? Maybe 4g sim card is different?
Sent from my GT-I9305 using xda app-developers app
jumbolkna said:
I purchased a galaxy s3 I9305 today. I have rooted it and installed supernexus. It all seems to be going well but now when I go into the network settings and choose LTE/WCDMA/GSM, as soon as I exit it reverts back to WCDMA preferred. I am in LTE reception. The only thing I can think of is my sim card. My sim card is almost 7 years old, I had to cut it down to fit the s3. I have read varying things regarding 4g sim cards. Could this be the reason?
Click to expand...
Click to collapse
have you checked your APN?
Sent from my GT-I9305 using xda app-developers app
I have used the APN from the virgin website and still no luck. I have been searching the forums to see if there was a difference between 3g and 4g sims. Most people say there aren't but I have heard that any sim older than 5 years won't be 4g ready. Is this correct?
Your operator must provide you with a new sim lte enabled. But to be honest 4g isn't a big deal, I have my i9305 still on 3g. Cheaper and longer battery life at the price of a slower connection, but most of the time I'm on a wifi.
Sent from my GT-I9305 using xda premium
jumbolkna said:
I have used the APN from the virgin website and still no luck. I have been searching the forums to see if there was a difference between 3g and 4g sims. Most people say there aren't but I have heard that any sim older than 5 years won't be 4g ready. Is this correct?
Click to expand...
Click to collapse
i have heard of those rumors too... but i heard that if the sim can support 3g, it can support 4g.. give virgin a call? maybe they need to activate the 4g service on their side?
---------- Post added at 12:41 AM ---------- Previous post was at 12:33 AM ----------
i'm from singapore so our 4g service is an add-on. to get 4g, we have to pay a little bit of extra money and our provider will activate the service for us..
Definitely change your SIM card. Some operators give a 1-1 exchange for free. Just show them your phone and they should be quite happy to change your sim card for free especially if your plan is 4G enabled.

[HELP] Need help with getting AT&T LTE working on T-Mobile HTC One

I've got a fully unlocked T-Mobile HTC One and I'm trying to use AT&T with the phone. I popped in my AT&T sim card and it works great but I'm not seeing LTE. Not sure what the problem is because the phone is supposed to be able to run on AT&T's LTE network and I've got the correct APN settings as far as I know.
You have to have a lte data plan
And att prob needs phones imei to let you use their lte not sure on this but I know when I got my one coming from one x + lte didn't work out the box I had to call
Sent from my HTC One using XDA Premium HD app

At&t note 3 on cricket wireless / aio

I'm planning on buying a note 3 at&t branded because I'd be using it on at&ts network but through cricket wireless. Does anyone have any exp in doing this? Does everything work? And LTE?
Sent from my Nexus 5 using XDA Free mobile app
I think you'll be one of the first to test this. Cricket use to be cdma style communication whereas at&t is gsm. I believe at&t just merged aio wireless and cricket thus changing cricket from cdma to gsm. If this is true you won't have any problems whatsoever. Just pop in the SIM and it will probably update the apn settings automatically. You can find the apn settings on crickets website and enter them yourself if it doesn't.
Just to clarify I am already using aio/cricket for months on this device. All will work fine if you have been reading up on aio and cricket merger you would know att is killing off crickets cdma line and will be using GSM, op just make sure you let SM-N900A is UNLOCKED and that you get a sim card and you should be fine. As per 4g/4g lte you may as well go elsewhere you will get 4g/4g lte where available but remember AIO/CRICKET is throttled data, so no matter what you will be limited to a lower speed. If you need any help let me know I've been on aio for months (pre merger to the point I have an aio sim but cricket in the top left).
I'm from the Pittsburgh area but now I'm in savanna Georgia and I've had lte almost the whole way..... I'm on cricket wireless also and I've had no problems with them.... I get lte almost everywhere I go
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
Why to go with "Criplet" if you can have this with AT$T Note 3 on $30 T-M prepaid (the radio chip is much better than T-M original)
jondoe27 said:
Why to go with "Criplet" if you can have this with AT$T Note 3 on $30 T-M prepaid (the radio chip is much better than T-M original)
Click to expand...
Click to collapse
Not to he offensive but tmobile sucks. Tmobile only has coverage (4g/4g lte) in major cities, aio/cricket runs off of AT&T network so you already get better coverage. Speeds may be throttled but I can do everything off it on these speeds, youtube, milk music, pandora no problems. When I had tmobile I was constantly on "edge"/2g, but on aio/cricket 75% of the time I'm on 4g lte and the rest I'm on 4g. OP unless you plan on never leaving a major city, just get aio/cricket.
I was on AIO for about a month, and now am on the merged Cricket with an Unlocked Note 3 (for another month). The 4g LTE data speed is capped at 8mbps. I have no problem streaming whatever I want. I had Verizon and most of the time I only got around that speed anyway. I looked at about every MNVO and provider for a cheaper way to do smartphones, and for 3 smartphones, I am at only $115 a month total with 2.5gb per line. I put out about $700 on a Note 3 and 2 S4 phones, and am saving about $115 a month on what it would cost me with AT&T or Verizon. The coverage for AT&T in my area is excellent. I have also found that the online chat is very quick and helpful with any questions. So far I am very pleased.
AT&T basically threw out Cricket and merely put the brand onto their existing AIO wireless. Given that there are so many more Cricket stores, it makes sense.
I am looking to purchase a note 4 either with T-Mobile, Verizon, or Att Wireless and use it on Cricket Wireless since you guys have done this with the Note 3. Will I be able to pop the Cricket sim card in and let it update by air or will I have to unlock all of these phones for this to work.. Also any suggestions for mms .. 4g LTE..etc will be appreciated..
Sent from my HTCEVOV4G using XDA Free mobile app
zhable said:
Not to he offensive but tmobile sucks. Tmobile only has coverage (4g/4g lte) in major cities, aio/cricket runs off of AT&T network so you already get better coverage. Speeds may be throttled but I can do everything off it on these speeds, youtube, milk music, pandora no problems. When I had tmobile I was constantly on "edge"/2g, but on aio/cricket 75% of the time I'm on 4g lte and the rest I'm on 4g. OP unless you plan on never leaving a major city, just get aio/cricket.
Click to expand...
Click to collapse
They have nicer phones
Sent from my SM-N900A using XDA Free mobile app
vicdamon1001 said:
I am looking to purchase a note 4 either with T-Mobile, Verizon, or Att Wireless and use it on Cricket Wireless since you guys have done this with the Note 3. Will I be able to pop the Cricket sim card in and let it update by air or will I have to unlock all of these phones for this to work.. Also any suggestions for mms .. 4g LTE..etc will be appreciated..
Sent from my HTCEVOV4G using XDA Free mobile app
Click to expand...
Click to collapse
If you get the N4 AT&T branded phone and plan to use cricket, you just put in SIM. Within minutes, you will get the configuration message, install and you're ready to go. No unlocking needed. With the Verizon and T-Mobile phones, you'll have to unlock. However, with any phone, unless you are on that branded phones service, you will not get OTA to new OS versions. This is not that big of a deal since you are already on xda, you can just go to your forum and more than likely find a flashable. [emoji3]
Im also doing the same now, just got a ATT note 3 to use it on cricket.. i have a note 3 on sprint but i just switched jobs and dont have reception at all, im trying it and if it works i might go to ATT later on, or who knows i might stay at cricket.. is way cheaper and 8mps is good for what i use it.. 55 per month with 10 GB thats a hell of a deal, I use about 8 to 10 on sprint right now
Wow...
Ctfu, yeah, give me a sweet device with crappy coverage... That makes SOOO much sense? AT&T/Cricket/AIO all they way! Funny stuff, keep it comin'!
optimusv45 said:
They have nicer phones
Sent from my SM-N900A using XDA Free mobile app
Click to expand...
Click to collapse
zhable said:
Just to clarify I am already using aio/cricket for months on this device. All will work fine if you have been reading up on aio and cricket merger you would know att is killing off crickets cdma line and will be using GSM, op just make sure you let SM-N900A is UNLOCKED and that you get a sim card and you should be fine. As per 4g/4g lte you may as well go elsewhere you will get 4g/4g lte where available but remember AIO/CRICKET is throttled data, so no matter what you will be limited to a lower speed. If you need any help let me know I've been on aio for months (pre merger to the point I have an aio sim but cricket in the top left).
Click to expand...
Click to collapse
How does one unlock their phone?
vicdamon1001 said:
I am looking to purchase a note 4 either with T-Mobile, Verizon, or Att Wireless and use it on Cricket Wireless since you guys have done this with the Note 3. Will I be able to pop the Cricket sim card in and let it update by air or will I have to unlock all of these phones for this to work.. Also any suggestions for mms .. 4g LTE..etc will be appreciated..
Sent from my HTCEVOV4G using XDA Free mobile app
Click to expand...
Click to collapse
I'm not too much of a phone geek, but I just started using my ATT Note 3 on Cricket. My APN settings didn't automatically set with the Cricket SIM, but that was an easy change.
I'd suggest the ATT N4 just because ATT bought Cricket, and they're using the same towers now. All things the same, I think it would be the path of least resistance.
BTW, I was paying $120/mo. for Unlimited everything with a 20% corporate discount with ATT. I was only using an average of 1.8GB per month. That also included a partially subsidized phone every 2 years with a new contract.
Now my bill is $35/mo but I'll have to buy my next phone. I'm only on day 2 of the change, but it's a big deal for me after 14yrs with the same company.
-Kevin
I am currently using a AT&T branded Note 3 on Cricket, switched from Tmobile months ago. No need to unlock a AT&T branded phone or at least I didn't have to with my 3.
You can just put a SIM in and change the APN settings to Cricket's which are available on their website.
I've never had issues with dropped calls or losing data with Cricket. I'm paying 150 a month for 3 lines unlimited calls, texts and 10g data on each line.
Sent from my SAMSUNG-SM-N900A using Tapatalk

Real problems with download speeds

I have good signal. This doesn't seem to be an issue but my download speeds are woeful. Either 3 or 4g it's just terrible. Ping speeds are slow and download speeds on 4g are less than 1meg at times.
It's a 1052 model. Does anyone know if there's any update modem drivers. Genuinely can't handle this hahaha
Sent from my XT1052 using XDA Free mobile app
gsusx said:
I have good signal. This doesn't seem to be an issue but my download speeds are woeful. Either 3 or 4g it's just terrible. Ping speeds are slow and download speeds on 4g are less than 1meg at times.
It's a 1052 model. Does anyone know if there's any update modem drivers. Genuinely can't handle this hahaha
Sent from my XT1052 using XDA Free mobile app
Click to expand...
Click to collapse
Ping and download speeds are most likely related to your carrier and not your phone - especially if you have a good signal. Do you have another GSM phone that you can place your SIM card into and see if your speeds increase and your PINGs decrease? You really need a basis for comparison.
not another 4g phone mrs has an iphone .... but thats only good or a 3g test
might have to just buy one and see what happens... doing my head in though !!!!!
I started a similar thread a little earlier than you. Same crap.
My moto X Dev with t mobile Sim. My wife's note 2 bought from att and unlocked, which doesn't even have all the LTE frequencies/channels , on the same family plan...
Speed tests on the att note 2 is unbelievable better than the moto X.
Sent from my XT1053 using XDA Free mobile app
looks like the problem is the 4g on the phone. data speeds are inconsistant and on top of that i cant make or receive calls when on a 4g network
crap
at a total loss now. swapped sim cards and cant make calls on 4g.... have put an o2 sim in the phone and that doesnt seem to have the same issues as the ee sim ..... arrrrgghhhh
gsusx said:
at a total loss now. swapped sim cards and cant make calls on 4g.... have put an o2 sim in the phone and that doesnt seem to have the same issues as the ee sim ..... arrrrgghhhh
Click to expand...
Click to collapse
Are you manually forcing the phone into "LTE Only" mode? This would explain why you can't make calls on 4g....

Categories

Resources