Related
Has anyone gotten a warranty replacement from a device support center w/ AT&T or the DSC? I want to replace my Note 3 w/ another one because my GPS fubared again w/ KITKAT.
I visited them maybe two weeks ago in Oregon because my compass was pointing to weird direction, and also I wanted to try my luck on getting downgraded to MJ5 to get root. They only had NC2, and the one device I tried powering on also had a problem with the compass.
You can try calling them and get a replacement device and test it, then send back whichever one works better but let them know if you are keeping your old one.
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
---------- Post added at 10:47 AM ---------- Previous post was at 10:39 AM ----------
I had a great rooted Note 3 then the OTA update went in, even though I had ssuser configured to avoid it. It got to 26mb of the update then stopped, so I had a device with a locked bootloader and 4.3 Android. The update issue is a known problem, so at&t did a warranty replacement. Unfortunately, the replacement was 4.4.2,so I'm stuck unrooted.
I find the chat or phone customer service is often a lot more friendly and flexible than going in person. It worked for me, and I got the replacement the next business day.
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
Anyone else having poor volte coverage? I frequently drop calls 6/10 if they get any sort of length tend to drop....
LTE shows full bars when it happens as well
I won't be using that even when it gets to my city (denver). I already get delayed calls with it off with it on it takes the phone 5 to 10 seconds to connect compared to >5
"fighting as one hand one heart, one soul. We will shatter their dreams and haunt their nightmares"
Im also getting dropped calls when connected over wifi at home and at work. I'v never had any problems with my internet connection on any other devices, just with my note 4. Sometimes I'll be sitting right next to my router and the phone gives me a pop up message saying I'm getting out of range and call will be dropped... I think i'll just turn off wifi calling on my phone, it gets really annoying having at least half my calls being dropped, especially when I am making work related calls. So far i had the note for a little over a month, and I never had a dropped call when using data. Im in socal.
With Volte on I am getting dropped calls and when dialing sometimes it will take 10 seconds to connect.
,
Yea screw VOLTE. Releasing something that isn't finished is always not good. It will always stay off.
"fighting as one hand one heart, one soul. We will shatter their dreams and haunt their nightmares"
Same problem here, Im here in houston and the VOLTE handoff to 4G, etc, isnt smooth it drops the call like 99% of the time I dont remember having so much issues with note 3...
South FL reporting in. Both Note3 and Current Note4 have these issues here. So many freaking dead zones and calls drop all the damn time. It's pathetic. Their service has dropped significantly the past few months.
-Esteef
In Seattle (12th man country) and I've also been experiencing dropped calls. Couldn't pinpoint the source of the problem until coming across this thread. I'll try disabling VOLTE to see if it helps.
Edit: is there a way too disable?
Bruce lee roy said:
In Seattle (12th man country) and I've also been experiencing dropped calls. Couldn't pinpoint the source of the problem until coming across this thread. I'll try disabling VOLTE to see if it helps.
Edit: is there a way too disable?
Click to expand...
Click to collapse
In the phone app open settings and turn it off.
I leave it on and have never had an issue here in Colorado Springs (yes, we do have VoLTE here as I call my wife's iphone 6 every day and get the little HD Icon in the voice call)
New Note 4 T-Mobile...Missing VoLTE Setting in dialer app??
big gulps huh? said:
In the phone app open settings and turn it off.
I leave it on and have never had an issue here in Colorado Springs (yes, we do have VoLTE here as I call my wife's iphone 6 every day and get the little HD Icon in the voice call)
Click to expand...
Click to collapse
Hi guys...just got a new Note 4 on T-Mobile...the VoLTE setting is completely missing in settings. Kies says I have the most up to date firmware. Note is rooted...anyway to add that option to the menu???
Attaching 3 screenshots...one not from my phone with setting I need that's missing...the other two from my phone.
You're phone is doing it automatically.
On att and t mobile it's automatic.
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For AT&T and T-Mobile users, there is no setting you need to apply to your account or any interaction with customer service at all. They upgrade the network equipment to allow VoLTE traffic, and if your phone is capable it works. Not all phones are capable, and some — like the Galaxy Note 3 — need to be on the latest software. It's likely that all future "flagship" models will be VoLTE capable.
Android_Monsters said:
You're phone is doing it automatically.
On att and t mobile it's automatic.
---------- Post added at 10:32 PM ---------- Previous post was at 10:31 PM ----------
For AT&T and T-Mobile users, there is no setting you need to apply to your account or any interaction with customer service at all. They upgrade the network equipment to allow VoLTE traffic, and if your phone is capable it works. Not all phones are capable, and some — like the Galaxy Note 3 — need to be on the latest software. It's likely that all future "flagship" models will be VoLTE capable.
Click to expand...
Click to collapse
Yes I know...that's the problem...it ALWAYS sounds horrible...and everyone on the other end of the "HD" call always complains how bad it sounds...I need to find a way to disable it...but can't find the setting as it's not there. How else can I disable this terrible "feature".
Android_Monsters said:
You're phone is doing it automatically.
On att and t mobile it's automatic.
---------- Post added at 10:32 PM ---------- Previous post was at 10:31 PM ----------
For AT&T and T-Mobile users, there is no setting you need to apply to your account or any interaction with customer service at all. They upgrade the network equipment to allow VoLTE traffic, and if your phone is capable it works. Not all phones are capable, and some — like the Galaxy Note 3 — need to be on the latest software. It's likely that all future "flagship" models will be VoLTE capable.
Click to expand...
Click to collapse
NON-rooted on tmo and option is available for me. Wondering if your rooted status has something to do with it...
I also have it on non rooted tmo note 4
Sent from my SM-N910T using XDA Free mobile app
Bruce lee roy said:
NON-rooted on tmo and option is available for me. Wondering if your rooted status has something to do with it...
Click to expand...
Click to collapse
nope. i have root and that option.
Jedbot5000 said:
Yes I know...that's the problem...it ALWAYS sounds horrible...and everyone on the other end of the "HD" call always complains how bad it sounds...I need to find a way to disable it...but can't find the setting as it's not there. How else can I disable this terrible "feature".
Click to expand...
Click to collapse
You could always try doing a backup and reflashing in odin back to stock and see if it is there. Could be a glitch on your phone that it did not update that option.
You could also check in titanium backup to see if it is even running on your phone and if it is in the list then freeze it.
I have HD voice with volte set to off. From what I was told it those are 2 different things. If you sound horrible call TMOBILE tech from your phone so they can here it and they will replace it for you
BAD ASS NOTE 4 + BAD ASS GEAR S
---------- Post added at 06:54 PM ---------- Previous post was at 06:46 PM ----------
http://www.cio.com/article/2824226/wireless-carriers/5-things-you-need-to-know-about-volte.html
BAD ASS NOTE 4 + BAD ASS GEAR S
Since you're already rooted anyway I'd recommend flashing a custom rom and seeing if it changes anything:
You'd have developer options, etc then and could change more settings.
Or maybe just doing a clean flash to a custom rom would fix your problem.
If I was physically fixing your phone its what I would try first.
I've said it before. I think stock rooted is a precarious position.
Might want to try flashing back to anj.
The whole stock anj rom or just the modem.
Yea I had dropped calls all the time. Thought it was my friends phone but started to notice it as well with all calls. So I turned it off
ROLL THAT SHT, LIGHT THAT SHT. SMOKKKKE THAT SHT
Will you be returning your phone? And what happens with our pre order gifts?
I sure as hell am, starting to have more and more issues...
Sent from my SM-N930T using Tapatalk
Another Poll:
How many threads are we going to have asking the same question
A: One
B: Two
3: 24,842
dkb218 said:
Another Poll:
How many threads are we going to have asking the same question
A: One
B: Two
3: 24,842
Click to expand...
Click to collapse
I get it but others were started before the recall, and asked 'if the recall happens'. It has happened.
I called TMO, and they offered a shipping label and full reimbursement. I asked if I can hold onto the phone untill the non defective model is available and return mine then. Im waiting for them to get back to me on that. I havent had any issues, but still want the updated model once available.
Oh, and theres no way their getting the sd card back.
ZiprLips said:
I get it but others were started before the recall, and asked 'if the recall happens'. It has happened.
I called TMO, and they offered a shipping label and full reimbursement. I asked if I can hold onto the phone untill the non defective model is available and return mine then. Im waiting for them to get back to me on that. I havent had any issues, but still want the updated model once available.
Oh, and theres no way their getting the sd card back.
Click to expand...
Click to collapse
Same here, got the SD card last week, that is mine. I think this is a good strategy to wait for the 'fixed' model, especially since you have no issues yet
Sent from my SM-N930T using Tapatalk
Returning my note7 on the off chance it's a grenade disguised as a smartphone, really the only wonky issue I've had is several times waking up in the morning my phone showed full bars but no LTE/4g, no data, no internet, no calls.. Trouble shot as well I know how but the only thing was a reboot to get it to recognize LTE and access data again.
Going to wait until I can walk into a store and get it replaced. Few weeks I'd guess.
I will be participating in the recall. I hope they dont set up the process to where we're without handsets. I dont have a backup ... If Asurion insurance sends the new handset to you first, Sammy can work with retailers to do some direct-exchange program.
Honestly, if we all have to wait for a newly manufactured phone, I think they should release the 6gb ram/128gb storage model in the US. To make up for their colossal screw up.
boogsta161 said:
I will be participating in the recall. I hope they dont set up the process to where we're without handsets. I dont have a backup ... If Asurion insurance sends the new handset to you first, Sammy can work with retailers to do some direct-exchange program.
Click to expand...
Click to collapse
From what I was told by tmo on the phone, you return the n7 for a full refund, and repurchase the new one once available.
ZiprLips said:
From what I was told by tmo on the phone, you return the n7 for a full refund, and repurchase the new one once available.
Click to expand...
Click to collapse
In the meantime, we have an awesome theft deterrent. Throw it at the bandit, and BoOM!
I called t mobile they told me once the new ones come out I just have to go to the store with this one and they'll exchange it.
Sent from my SM-N930T using XDA-Developers mobile app
ZiprLips said:
From what I was told by tmo on the phone, you return the n7 for a full refund, and repurchase the new one once available.
Click to expand...
Click to collapse
Does that mean we are foraced to buy devices from T-mobile?
hagalah said:
Does that mean we are foraced to buy devices from T-mobile?
Click to expand...
Click to collapse
once they give you full refund, I dont know how could they force you to come back and buy anything from them?
Apparently the ones from China are safe, different stock of batteries were used. Mine was manufactured in China, but I'm still going to get the best one when they become available.
Sent from my SM-N930T using Tapatalk
ZiprLips said:
I get it but others were started before the recall, and asked 'if the recall happens'. It has happened.
I called TMO, and they offered a shipping label and full reimbursement. I asked if I can hold onto the phone untill the non defective model is available and return mine then. Im waiting for them to get back to me on that. I havent had any issues, but still want the updated model once available.
Oh, and theres no way their getting the sd card back.
Click to expand...
Click to collapse
Are they expecting u to stay without anything, forget that. Wondering if I can just get it from Samsung even though I about it through T-Mobile
Sent from my SM-N930T using XDA-Developers mobile app
---------- Post added at 06:12 PM ---------- Previous post was at 06:11 PM ----------
le¡f said:
Returning my note7 on the off chance it's a grenade disguised as a smartphone, really the only wonky issue I've had is several times waking up in the morning my phone showed full bars but no LTE/4g, no data, no internet, no calls.. Trouble shot as well I know how but the only thing was a reboot to get it to recognize LTE and access data again.
Going to wait until I can walk into a store and get it replaced. Few weeks I'd guess.
Click to expand...
Click to collapse
Me too
Sent from my SM-N930T using XDA-Developers mobile app
---------- Post added at 06:14 PM ---------- Previous post was at 06:12 PM ----------
barfingmonkey said:
Apparently the ones from China are safe, different stock of batteries were used. Mine was manufactured in China, but I'm still going to get the best one when they become available.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
Yeah you never know 3-6 months down the line.... If these become "defective too". Mine was in China too, but I'm not taking the chance especially since it seems we won't be without a phone till it's in stock if someone chooses to wait
Sent from my SM-N930T using XDA-Developers mobile app
I returned mine to bestbuy. Had a black onyx will get a silver one now.
Nope my phone is working as expected I'll just keep the tmo stores on speed dial since i have about 8 in my area alone someone is bound to have some replacement phones soon. Just wondering if we get priority over new buyers or not?
http://news.samsung.com/us/2016/09/02/samsung-establishes-u-s-product-exchange-program-galaxy-note7/
Sent from my SM-N930T using XDA-Developers mobile app
---------- Post added at 01:02 AM ---------- Previous post was at 01:01 AM ----------
daxecutioner24 said:
Are they expecting u to stay without anything, forget that. Wondering if I can just get it from Samsung even though I about it through T-Mobile
Sent from my SM-N930T using XDA-Developers mobile app
---------- Post added at 06:12 PM ---------- Previous post was at 06:11 PM ----------
Me too
Sent from my SM-N930T using XDA-Developers mobile app
---------- Post added at 06:14 PM ---------- Previous post was at 06:12 PM ----------
Yeah you never know 3-6 months down the line.... If these become "defective too". Mine was in China too, but I'm not taking the chance especially since it seems we won't be without a phone till it's in stock if someone chooses to wait
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
How can you tell where it was manufactured
Sent from my SM-N930T using XDA-Developers mobile app
Sincere11105 said:
http://news.samsung.com/us/2016/09/02/samsung-establishes-u-s-product-exchange-program-galaxy-note7/
Sent from my SM-N930T using XDA-Developers mobile app
---------- Post added at 01:02 AM ---------- Previous post was at 01:01 AM ----------
How can you tell where it was manufactured
Click to expand...
Click to collapse
Get this apk.
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
Exchange for me
Sent from my SM-N930T using Tapatalk
Does the SM-T719Y have the necessary hardware (properly positioned speaker & microphone) & software (Dialer application) to be used as a phone?
Has no one actually purchased this model?
My 817T has a speaker and mic. I tried for over a month to flash a different regions rom. I got it at one point but lost all connectivity in the process. I finally caved and just started using google voice as a means. The dialer app is disabled on these units. I don't know the same would apply to you for sure.
The sm-t719Y has a dialer for phone calls.
---------- Post added at 03:47 PM ---------- Previous post was at 03:47 PM ----------
shdwphnx said:
Has no one actually purchased this model?
Click to expand...
Click to collapse
It does. Where did you get yours from ?
Limeybastard said:
The sm-t719Y has a dialer for phone calls.
---------- Post added at 03:47 PM ---------- Previous post was at 03:47 PM ----------
It does. Where did you get yours from ?
Click to expand...
Click to collapse
I did not purchase one, since my question went unanswered for more than two weeks and I was not willing to wait longer for a replacement phone. I wound up buying an Asus Zenfone 3 Ultra (the ZU680KL). No 4g in my area, but is otherwise a perfect device for my needs.
shdwphnx said:
I did not purchase one, since my question went unanswered for more than two weeks and I was not willing to wait longer for a replacement phone. I wound up buying an Asus Zenfone 3 Ultra (the ZU680KL). No 4g in my area, but is otherwise a perfect device for my needs.
Click to expand...
Click to collapse
Thanks for replying appreciate it, shame I wasnt on board at that time as you were when buying. I am buying now, still researching, its a minefield out there LOL. Its a toss up between the smaller SM-t719 and larger 819 version, either the Y or international version with phone diallers will do for me. Prefer Y as its got the added AWS UMTS band ,a lthough moot since its been refarmed where I live. I think the smaller 8 " would handle better , not that id be pocketing it mind LOL.
There's one being sold as a bad esn on eBay currently. Be warned the sellers couldn't verify the model number as an sm-t719y for me when made contact , in fact after a few emails he removed my bids.
We all know a bad esn international means **** here in USA so nondoubt it's not actually a 719
Sent from my SM-T819Y using Tapatalk
Wondering the same thing!!!
shdwphnx said:
Has no one actually purchased this model?
Click to expand...
Click to collapse
shdwphnx said:
Has no one actually purchased this model?
Click to expand...
Click to collapse
Hello!
I have the Gold Galaxy Tab S2 T719Y as well. From what I understand, this model was originally exclusive overseas (Korea I believe..?) and somehow was shuffled to the US. Mine in particular has a foreign wall adapter in which I have to plug into a separate adapter to charge here in the US.
From time-to-time, companies end up making a flagship version of certain models and keep them exclusive to their native country - I'm under the impression that this is the case for our T719Y devices [I could be wrong so please don't quote me].
Being cost effective, I went into a T-Mobile store (since these are GSM) to initiate service to my device. The clerk and store manager were baffled and in aw over my Tab S2 and it's unique qualities such as the dialer app. After messing around with a few different active SIM cards from display phones and tablet in the store, the clerk gave me to option to open a basic 2 Gb data plan for $20/ month (which is what I requested upon arrival) or to attempt to register the device as a phone and receive unlimited text, talk & data for $40/ month.
I purchased this tablet for the sole purpose of operating my drone so I don't really need much data, I just need to power Google Maps a few times a month without the hassle of fumbling with my phone's hot spot. To me that's worth $20/ month, but idk about $40.
I'm anxious to see if anyone successfully makes calls with the dialer app with the T719Y. Please keep me in the loop!!!
Cadillacking said:
Hello!
I have the Gold Galaxy Tab S2 T719Y as well. From what I understand, this model was originally exclusive overseas (Korea I believe..?) and somehow was shuffled to the US. Mine in particular has a foreign wall adapter in which I have to plug into a separate adapter to charge here in the US.
From time-to-time, companies end up making a flagship version of certain models and keep them exclusive to their native country - I'm under the impression that this is the case for our T719Y devices [I could be wrong so please don't quote me].
Being cost effective, I went into a T-Mobile store (since these are GSM) to initiate service to my device. The clerk and store manager were baffled and in aw over my Tab S2 and it's unique qualities such as the dialer app. After messing around with a few different active SIM cards from display phones and tablet in the store, the clerk gave me to option to open a basic 2 Gb data plan for $20/ month (which is what I requested upon arrival) or to attempt to register the device as a phone and receive unlimited text, talk & data for $40/ month.
I purchased this tablet for the sole purpose of operating my drone so I don't really need much data, I just need to power Google Maps a few times a month without the hassle of fumbling with my phone's hot spot. To me that's worth $20/ month, but idk about $40.
I'm anxious to see if anyone successfully makes calls with the dialer app with the T719Y. Please keep me in the loop!!!
Click to expand...
Click to collapse
I'm using an sm-t819y same device bigger screen with t mobile with no issues. I didn't purchase a separate sim card specifically for this device, I'm using a phone sim card from a spare line.
If you look for some of my previous posts and threads you'll see that i was specifically looking for a tablet that could work for voice and data on T Mobile .The Y model has the added aws umts band 4 that the international doesn't .But none have band 12 LTE, not a deal breaker for me.
The only tablet I had that supported all bands on T Mobile as well as make voice calls via the inbuilt dialer was my previous Sony spg771 , but again a certain customization region model was needed else phone dialer were disabled also.
That device was great but the 16.9 ratio didn't suit my needs. Also the capacitive touch keys don't light when I touch the screen on the Y models. A bit **** when wanting to go back a screen in the dark. They do light up when touched directly though. Seen a few videos of the 819y and there's all like that
Sent from my SM-T819Y using Tapatalk
As I said this will be my second time returning this phone. And right now there's no phone in the market that comes near this phone. I don't know if to return it or what. I'm at a lost here. Sdcard, spen slick and so many more feature.
I feel your pain. Always on display, water resistance, spen. I dont know what else to get.
I feel the same way! but we have not been given allot of choices
Sent from my SM-N930T using Tapatalk
---------- Post added at 06:33 PM ---------- Previous post was at 06:32 PM ----------
I feel the same way! But we have not been given allot of choices
Sent from my SM-N930T using Tapatalk
I can't give it up even if I wanted too bought off Craigslist and no on will help me so f it I'm keep the beast wish me luck
V20 is the only option but good thing I'll hold on to my baby till it releases.
This whole fiasco almost looks to me like a sabotage or complete incompetence among engineers. Do they actually know what the problem is? Because apparently it is not what they said it was. So what happens if the phone gets stolen or lost?
Ya this phone is just premium in every way. I dont even think a v20 will be as badass as this phone. I'm holding on to mine until some more info is released
Anyone heard about Asus zenfone3 deluxe? Can it be close to V20
Sent from my SM-N930T using XDA-Developers mobile app
There isn't a phone out the van hold an Spen to the Note 7. Anything LG makes is crap. The other iphoney is not anything special. I'm holding on to mine. Samsung hasn't released a statement about halting the note 7. I'll hold on to this phone until I wanna give it up. If it blows up, so be it. That's my choice.
pete4k said:
This whole fiasco almost looks to me like a sabotage or complete incompetence among engineers. Do they actually know what the problem is? Because apparently it is not what they said it was. So what happens if the phone gets stolen or lost?
Click to expand...
Click to collapse
Seems to me this issue started soon after pulling the battery process to their internal plants instead of outsourcing to reputable manufacturers. Looks like it was a corner cutting, cost saving routine. But look how much it's costing them now. Seems they took this process for granted instead of making a quality product they screwed themselves so hard, the note line could be cursed. The upcoming S8, I won't be an adopter, watch everyone else get burned just like we are now.
Yea I plan on holding on to mine too. I been thinking all day what phone could I replace it with and I literally came up with nothing. I got a few cases on the way, 256 gb sd card is on the way, gear vr on the way ????
ocliffstud said:
Yea I plan on holding on to mine too. I been thinking all day what phone could I replace it with and I literally came up with nothing. I got a few cases on the way, 256 gb sd card is on the way, gear vr on the way ��������
Click to expand...
Click to collapse
Just read occulus abandon the note 7 vr...so if you receive that pretty lil thing make sure auto update is not check
yah and remember this phone is not compatible with tmobile 256QAM network yet. tmobile has to push that update. if they stop support, note 7 owners will not be getting updates. i returned both my rooted v2s today. didn't have a choice.
twe90kid said:
yah and remember this phone is not compatible with tmobile 256QAM network yet. tmobile has to push that update. if they stop support, note 7 owners will not be getting updates. i returned both my rooted v2s today. didn't have a choice.
Click to expand...
Click to collapse
What did you end up getting
ocliffstud said:
What did you end up getting
Click to expand...
Click to collapse
Nothing..
I originally had my note 4 on ebay for sale and had maybe 10 offers. Pulled off the listing and decided to keep it.
twe90kid said:
Nothing..
I originally had my note 4 on ebay for sale and had maybe 10 offers. Pulled off the listing and decided to keep it.
Click to expand...
Click to collapse
Yea I still have my note 4 but the screen and the digitizer is broken.
Yea, I took mine back today, never thought it could be so hard to part with phone, like others have said, I went back to my note 4, lg v20 is an option, but after having the 7, not sure if I can convince myself to be happy with any other phone.
Sent from my SM-N910T using XDA-Developers mobile app
This touchscreen is failing constantly. I've never had a phone with so much defects. I'm gonna call them tomorrow and ask for a replacement. This is ridiculous.
Sent from my SM-N930T using Tapatalk
---------- Post added at 01:59 AM ---------- Previous post was at 01:59 AM ----------
tonyevo52 said:
Yea, I took mine back today, never thought it could be so hard to part with phone, like others have said, I went back to my note 4, lg v20 is an option, but after having the 7, not sure if I can convince myself to be happy with any other phone.
Sent from my SM-N910T using XDA-Developers mobile app
Click to expand...
Click to collapse
I have my one plus 3. Awesome phone. Really.
Sent from my SM-N930T using Tapatalk
Check the Samsung app to see if your device is affected
Discontinued