[Q] HTC One M7 works only on edge speeds ECUADOR - One (M7) Q&A, Help & Troubleshooting

Hi folks
I recently bought an HTC one unlocked and tried to make it work with Claro in Ecuador, then I have an problem because it only navigate on edge speeds. Then the person who sold the phone told me that the phone is factory unlocked. I can see on the box that this phone it's from Europe. I have another HTC one from AT&T it have been unlock an work perfect on the.Claro network. My question is that it's there a possibility to change the radio or the base band to make it work here.
Thanks in advance.
Andres

first try changing the radio settings
in the dialer type *#*#4636#*#*
Choose phone info, scroll down to the only dropdown box choose WCDMA prefered and then hit the home button and re try
If that fails then you can change the radio to a version that you have on the other phone note it down and search ofr it and the instructions
Also look here:
http://forum.xda-developers.com/showthread.php?t=2265618
and
http://forum.xda-developers.com/showthread.php?t=2365506
both great guides

Related

European Blue Angel GSM Frequencies Unusable After Upgrade

I have been in poland for 10 days and had wanted to use my phone internationally but as soon as I left USA to Europe. I had no service. I was under the assumption that the BA was a Tri-band phone. Is there anyone that has had the same problem using Xplodes new rom and trying to use this phone in europe.? I have the SX66 version and My wife has the i-mate version of the BA. Both have the same problem. I also tried to download several phone band changing cabs somewhere on the forums and they just redered my phone useless and I had to hard reset. I also saw on the forums that someone had written that the change of the GSM frequency was automatic but it does not work as the local carrier would be "ERA-GSM" and i have "No Service". This has ticked me off my whole vacation. Any help would greatly be appreciated. Thank You
Rich.
PS. I hope people can use this thread to perhaps put any patches or files that may allow our BA's to work in europe. That would be cool as this is my first thread.
Strange...I'm in France and have no problem wiz the dial wiz Orange
thats a very weird problem.
have you done a soft-reset, and then, enabled the phone in the connectivity manager?
i am in europe too, my BA come imported from USA and it is working nicely here.
Or the most probably stuff is:
You forgot to activate the roaming service with your operator, and since you have no roaming service active, you are unable to use your phone outside USA with your USA card, because no network allow it to be registered.
SandStorm said:
thats a very weird problem.
have you done a soft-reset, and then, enabled the phone in the connectivity manager?
i am in europe too, my BA come imported from USA and it is working nicely here.
Or the most probably stuff is:
You forgot to activate the roaming service with your operator, and since you have no roaming service active, you are unable to use your phone outside USA with your USA card, because no network allow it to be registered.
Click to expand...
Click to collapse
I am back from vacation. I love poland and hope to retire from there. Anyway yes it is true about no roaming service which i do not have. And i thought about that but i tried using a polish sim card also and nothing. Is there a way to change frequencies anyway?
This device is quad-band, it is mandatory for it to work in the entire world...
Takiyon said:
I am back from vacation. I love poland and hope to retire from there. Anyway yes it is true about no roaming service which i do not have. And i thought about that but i tried using a polish sim card also and nothing. Is there a way to change frequencies anyway?
Click to expand...
Click to collapse
Nice to hear from a foreigner, that you like Poland
About SIM card: you might still have simlock in your BA. I don't think band change is an issue. This must be something more basic. Have you tried to make list of available networks (without logging in) - there should be 3 of them all over Poland (BTW:where have you been in Poland?): Era GSM, Plus GSM and Orange (on older list of operators int might be Idea), and in very rare cases Play Mobile (for sure in case of this one you could see only number, no name, just 260-06).
2nd idea I have is that after switch to WM5 you forgot about soft reset after first boot and GSM module was not yet up.
my blue angel works in europe, both on 900 and 1800Mhz, and of course there was no problem with 1900Mhz...the issue, i think, which was said over, is that you didn't have roaming enabled...
jakubd said:
Nice to hear from a foreigner, that you like Poland
About SIM card: you might still have simlock in your BA. I don't think band change is an issue. This must be something more basic. Have you tried to make list of available networks (without logging in) - there should be 3 of them all over Poland (BTW:where have you been in Poland?): Era GSM, Plus GSM and Orange (on older list of operators int might be Idea), and in very rare cases Play Mobile (for sure in case of this one you could see only number, no name, just 260-06).
2nd idea I have is that after switch to WM5 you forgot about soft reset after first boot and GSM module was not yet up.
Click to expand...
Click to collapse
I think you are right jakubd. It may be a sim card issue. But the phone does not say it. Maybe things have changed such because I know I used to use Era GSM Sim cards but it was a new card i bought. If it is a simlock problem how can I use that card in my BA? I am sure I was able to use my mom's T-Mobile card I don't remember but I will check it out and get back. Also My family lives in Bielany, Warszawa. I have been to Zakopane I love it. Next time I go me and my family will go to the seaside.
SandStorm said:
This device is quad-band, it is mandatory for it to work in the entire world...
Click to expand...
Click to collapse
Since when???? Get your facts straight.
The device is NOT quad band - but it should work in Europe no problems. It could just be a roaming problem like people say. Can you call your provider and ask or are they out of reach?
BTW: You can find out how to unlock the BA in the wiki for free.
Biohead said:
Since when???? Get your facts straight.
The device is NOT quad band - but it should work in Europe no problems. It could just be a roaming problem like people say. Can you call your provider and ask or are they out of reach?
BTW: You can find out how to unlock the BA in the wiki for free.
Click to expand...
Click to collapse
Actually the device is quad band - 850 / 900 / 1800 / 1900. You can check the spec page for the individual unit.
Here is the link for the PDA2k : http://www.clubimate.com/t-DETAILS_PDA2K.aspx
Here is the link for the SX66 : http://www.mobiledia.com/phones/siemens/sx66.html
Back when I had wm2003 on it, I had built cab that allowed me to change the band setting on the 1.13.00 radio rom.
As for not being able to use it abroad, I had the same issue when I went to aruba. Didn't call to get international roaming enabled and the unit refused to see any cell network. Now that I have it enabled, my SX66 works just about everywhere I go.
-Chris

[Q] Dual Nam on Sprint HTC Hero

Hi all,
I was very sure that before i upgraded my HTC Hero, i can see the dual nam menu from the "Setting". But after i upgraded to 2.27 firmware, i no longer have that menu. Does anyone know how to get "dual nam" appear again?
Regards,
Aditya
My guess is you need to run a RUU of the older sprint software. Search around all build RUU's are posted.
i searched around the web for how to downgrade to 1.29, but no luck. the closest i can get is downgrading to 1.5. unfortunately, a website that generates the required mtd0.img was down, so i couldn't downgrade to 1.5. any idea?
Wow. I have no idea what that is. Can you inform me of its function?
what i mean by dual nam function is the ability of a cdma phone to store 2 number within a single phone. it can be from the same or other carrier. you can switch your number without having your phone reconfigured by your carrier. you can easily switch your number from your phone menu.
in US, i almost never consider this function, as cdma carrier in US, AFAIK, prohibit this. but since i'm overseas, i can inject another carrier in the same phone without purging my sprint number.

Unlocked Sprint HTC One on AT&T

I see this question asked a few times within other treads but wasn't ever really answered clearly in my situation. I have successfully network unlocked my Sprint HTC One. When I put the sim in I get no errors and dialing 4636 brings me to the menu where I can change to wcmda preferred..gsm only... etc.. The phone reads the phone number off the sim and lists it on this page as well. Heres my issue I have verified that phone will cover the same bands where I am so that should not be an issue. I can not get a signal with this phone with 2 different sims. I made sure I did all the obvious things with the settings, the APN's, flashed different radios, and tried different options is the 4636 menu. Ive used different roms as well...When I go to select or search for my network both options are grayed out.... I can connect to Verizon and I can connect to sprint towers but no Dice on ATT. I am currently on version 4.1.2 and have tried all available radios. Has anyone had success in the new York New Jersrey PA area with using this phone on ATT. If so what is the setup you are using.
KoolAidBigMan said:
I see this question asked a few times within other treads but wasn't ever really answered clearly in my situation. I have successfully network unlocked my Sprint HTC One. When I put the sim in I get no errors and dialing 4636 brings me to the menu where I can change to wcmda preferred..gsm only... etc.. The phone reads the phone number off the sim and lists it on this page as well. Heres my issue I have verified that phone will cover the same bands where I am so that should not be an issue. I can not get a signal with this phone with 2 different sims. I made sure I did all the obvious things with the settings, the APN's, flashed different radios, and tried different options is the 4636 menu. Ive used different roms as well...When I go to select or search for my network both options are grayed out.... I can connect to Verizon and I can connect to sprint towers but no Dice on ATT. I am currently on version 4.1.2 and have tried all available radios. Has anyone had success in the new York New Jersrey PA area with using this phone on ATT. If so what is the setup you are using.
Click to expand...
Click to collapse
The Sprint HTC one has blocked the carrier id's for domestic use aka att. You can however if your s-off you can flash the initial release radio the first radio when the Sprint HTC was released and it will allow you to connect to domestic carriers.
I'm in Ohio so not too far from you and I can pick up T-Mobile and att using the initial release radio, it is the only radio I could get to pick up signal.
Here is the first radio released http://d-h.st/HHD
Im currently s-off and flashed that radios. When I select network connection the two options are still grayed out. Could the rom choice make any difference ?
Same here....help please
Sent from my HTCONE using XDA Premium 4 mobile app
pyrobo0by said:
Same here....help please
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I am having the same issue with my Sprint HTC One. I've tried everything mentioned above and no one has answered. Are you guys still having this issue? And if not what did you do to fix it. I have a Sprint HTC One with S-Off, Unlocked Bootloader, the Radio that is listed here and the latest ViperOne 5.7.0 ROM. Thanks!
EDIT: My phone is unlocked and I have been using T-Mobile for the past month just fine, and want to try AT&T.
wireproof said:
I am having the same issue with my Sprint HTC One. I've tried everything mentioned above and no one has answered. Are you guys still having this issue? And if not what did you do to fix it. I have a Sprint HTC One with S-Off, Unlocked Bootloader, the Radio that is listed here and the latest ViperOne 5.7.0 ROM. Thanks!
EDIT: My phone is unlocked and I have been using T-Mobile for the past month just fine, and want to try AT&T.
Click to expand...
Click to collapse
I have figured out a way to make AT&T work with the phone. When you place a Sprint or Verizon sim into the phone, it will immediately unlock the network search options that are normally greyed out. I click automatic select and immediately remove the sim and replace it with my AT&T one. Even though the phone complains that the sim was removed, I can click ok, then quickly push the automatic select again before it greys out. I then wait a minute or so until it fails to find a network. I then quickly click the network search option. The notable thing at this point is the only network that shows up is MARITIME. if I click on that, it registers me to AT&T. I have tested the phone and it works great. But it seems to bump me off the network at some point. I dont know if its poor reception or the ROM itself doing it. And if I restart the phone, I lose it as well. So I have to repeat the steps again to get back on AT&T. But the thing to know here is that the phone will work with domestic carriers with no problem. Its a matter of locking to AT&T and staying there. Surely one of the brilliant brains on these forums can figure out how to keep it working. I basically stumbled onto this by playing around with it.
joem789 said:
I have figured out a way to make AT&T work with the phone. When you place a Sprint or Verizon sim into the phone, it will immediately unlock the network search options that are normally greyed out. I click automatic select and immediately remove the sim and replace it with my AT&T one. Even though the phone complains that the sim was removed, I can click ok, then quickly push the automatic select again before it greys out. I then wait a minute or so until it fails to find a network. I then quickly click the network search option. The notable thing at this point is the only network that shows up is MARITIME. if I click on that, it registers me to AT&T. I have tested the phone and it works great. But it seems to bump me off the network at some point. I dont know if its poor reception or the ROM itself doing it. And if I restart the phone, I lose it as well. So I have to repeat the steps again to get back on AT&T. But the thing to know here is that the phone will work with domestic carriers with no problem. Its a matter of locking to AT&T and staying there. Surely one of the brilliant brains on these forums can figure out how to keep it working. I basically stumbled onto this by playing around with it.
Click to expand...
Click to collapse
Good job finding that. When it kicks you off of AT&T's network it did that to me when I had T-Mobile as well, so it's not just AT&T. Glad you were able to get AT&T to work on your phone tho, kudos.

Problem Registering with Network after flashing GPE ROM

Hi There,
I have been scratching my head for weeks now with no luck after searching hundreds of times for a solution and I hope I can find it here today. I purchased an Sprint HTC One M8 from Best Buy together with an unlock code. I received the phone in Africa and I was excited to try it out. However, when I put in my local carrier Sim Card I could not receive an unlock code request. I tried many fixes but I did not get anywhere.
After days of trying one fix after another, I decided to unlock the bootloader successfully, install a custom recovery (TWRP), I was also able to achieve S-OFF using sunshine's tool and write CID to 1111111. After that I tried different kinds of unlock methods like using config.dat and using the Sim Unlock Helper tool. But no luck.
I went ahead and flashed my device with the Sprint M8 GPE 5.0.1 ROM. I was successful and I noticed under settings - cellular networks I am able to see all network operators in my region. However, when I try registering with my carrier I get a "Sim Card can not connect to this network" message. I do not know why.
When I dial *#*#4636#*#* and access phone information, I selected GSM only in preferred network type. Under select network band there are only 4 options: Automatic, USA Band, Band mode 6 and Band mode 7. I selected Automatic.
I have literally tried everything I can think of as I am kind of new to this. I really hope someone can point me into the right direction in unlocking my device once and for all. I love the phone and I do not wish to sell it off. Please let me know if there is any more information that I can share. Thanks for your time!!
Hello,
Are you still having this problem?? Cause if you do I am really curious if you found a fix for it? I am experiencing the same problems. A friend of mine gave me this One M8 which has no owner anymore so i decided to fix it. I replaced the screen due to water damage and did bootloader and root succesful. I can also see my network providers but as soon as I try to register it also says "Sim card cannot connect to this network". Who has the ultimate fixxx???
Greetings,
Rob

H/K M8 Radio/network type/MEID problems

Hey guys!
I have the one M8 Sprint H/K edition with S-OFF which seems to be unlocked by now (I tried unlocking methods found here) because it accepts other carriers SIM (international) cards and shows up Sim menu, but I can't get it switch to WCDMA mode and it says "Radio Off". But that's one thing. The other weird thing is that when I recieved the phone (bought on eBay) in "about the phone" -> "account" it had the following info: [email protected] which belongs to Verizon instead of Sprint! I thought it is unlocked and contacted Sprint International, they checked IMEI and serial number and said it's not blacklisted but not unlocked!
So then I reset account settings (in "activate this phone" menu) and now it shows "imei number@hcm.sprintpcs.com".
But I also had the other problem even before the reset. In "about the phone" I could see IMEI # but MEID had and still has 00000000 (eight zeroes), even though fastboot getvar all command shows the correct MEID!
In *#*#4636#*#* menu IMEI is shown as 00000000 (eight zeroes), RADIO OFF and can't switch network type, even though the phone shows correct phone number if you hit "update" at the bottom of this very menu.
Have you had anything like that with your phones guys?
Maybe there's a way to force the phone to switch to WCDMA mode?
Now it's running lollipop, but nothing changed since 4.4.4
Hope we will find the solution together
mrMMMichail said:
Hey guys!
I have the one M8 Sprint H/K edition with S-OFF which seems to be unlocked by now (I tried unlocking methods found here) because it accepts other carriers SIM (international) cards and shows up Sim menu, but I can't get it switch to WCDMA mode and it says "Radio Off". But that's one thing. The other weird thing is that when I recieved the phone (bought on eBay) in "about the phone" -> "account" it had the following info: [email protected] which belongs to Verizon instead of Sprint! I thought it is unlocked and contacted Sprint International, they checked IMEI and serial number and said it's not blacklisted but not unlocked!
So then I reset account settings (in "activate this phone" menu) and now it shows "imei number@hcm.sprintpcs.com".
But I also had the other problem even before the reset. In "about the phone" I could see IMEI # but MEID had and still has 00000000 (eight zeroes), even though fastboot getvar all command shows the correct MEID!
In *#*#4636#*#* menu IMEI is shown as 00000000 (eight zeroes), RADIO OFF and can't switch network type, even though the phone shows correct phone number if you hit "update" at the bottom of this very menu.
Have you had anything like that with your phones guys?
Maybe there's a way to force the phone to switch to WCDMA mode?
Now it's running lollipop, but nothing changed since 4.4.4
Hope we will find the solution together
Click to expand...
Click to collapse
Looks like the phone had lot of work around by previous user. If you can confirm that gsm working and you can call using gsm simcard I can help you with wcdma activation. By the way, HTC never released a Harman kardon edition for Verizon, and it must be Sprint (color black with champagne gold accent). Also, need not worry about MEID as anyone can easily change if the phone is s-off. Hope the phone didn't have a bad esn
Cashreedhar said:
Looks like the phone had lot of work around by previous user. If you can confirm that gsm working and you can call using gsm simcard I can help you with wcdma activation. By the way, HTC never released a Harman kardon edition for Verizon, and it must be Sprint (color black with champagne gold accent). Also, need not worry about MEID as anyone can easily change if the phone is s-off. Hope the phone didn't have a bad esn
Click to expand...
Click to collapse
Thanks for reply!
The phone is pure HK edition. Before sending it to me friend of mine (in the US) confirmed that phone works and activates on Sprint network. I even contacted Sprint to ask them if the phone is unlocked, and they said they had no request to unlock this particular phone and it is not blacklisted (clean ESN).
In about a week I recieved the phone in my country, checked bootloader and it was "Locked" (not "re-locked") and "S-on" running 4.4.4. Then I unlocked bootloader with HTCDev instructions and followed "unlocking" instructions found here. The phone picks up foreign SIM card because "Sim toolkit" app pops up as soon as I insert SIM card. But GSM option is still greyed out and I'm unable to select different network types. If I try switching to UMTS/GSM from settings - mobile data menu it simply says "no SIM in the phone, swithcing back to CDMA mode" and if from *#*#4636#*#* menu it doesn't let me select other network type. Also the radio is still off fore some reason... If needed I can take a brief video showing all settings I have.
I was surprised to see Verison account on Sprint phone, but telling you as is.
P.s. friend of mine owns unlocked H/K M8 and I compare his settings to mine, he has radio ON and GSM is not greyed out and he can switch network types back and forth.
Thanks for help!
mrMMMichail said:
Thanks for reply!
The phone is pure HK edition. Before sending it to me friend of mine (in the US) confirmed that phone works and activates on Sprint network. I even contacted Sprint to ask them if the phone is unlocked, and they said they had no request to unlock this particular phone and it is not blacklisted (clean ESN).
In about a week I recieved the phone in my country, checked bootloader and it was "Locked" (not "re-locked") and "S-on" running 4.4.4. Then I unlocked bootloader with HTCDev instructions and followed "unlocking" instructions found here. The phone picks up foreign SIM card because "Sim toolkit" app pops up as soon as I insert SIM card. But GSM option is still greyed out and I'm unable to select different network types. If I try switching to UMTS/GSM from settings - mobile data menu it simply says "no SIM in the phone, swithcing back to CDMA mode" and if from *#*#4636#*#* menu it doesn't let me select other network type. Also the radio is still off fore some reason... If needed I can take a brief video showing all settings I have.
I was surprised to see Verison account on Sprint phone, but telling you as is.
P.s. friend of mine owns unlocked H/K M8 and I compare his settings to mine, he has radio ON and GSM is not greyed out and he can switch network types back and forth.
Thanks for help!
Click to expand...
Click to collapse
That means the phone is not SIM unlocked. Check the different threads on how SIM unlock under Sprint forum. Once it is SIM unlocked you will receive the gsm signal and you should be able to make calls. If your friend had contacted Sprint (if he was the owner of the phone) for SIM unlock they could have done it in a minute (they do for international travel). Well, anyways there are different methods to SIM unlock and make WCDMA work on your phone. Before that if you want to try changing the network type, use this app - https://play.google.com/store/apps/details?id=de.mangelow.network works very well.
Also, I am not sure for gsm if you even need MEID. If you want to restore the original MEID, try this link - http://androidforums.com/threads/guide-how-to-restore-service-if-youve-lost-your-meid.352598/
Good Luck!
Cashreedhar said:
That means the phone is not SIM unlocked. Check the different threads on how SIM unlock under Sprint forum. Once it is SIM unlocked you will receive the gsm signal and you should be able to make calls. If your friend had contacted Sprint (if he was the owner of the phone) for SIM unlock they could have done it in a minute (they do for international travel). Well, anyways there are different methods to SIM unlock and make WCDMA work on your phone. Before that if you want to try changing the network type, use this app - https://play.google.com/store/apps/details?id=de.mangelow.network works very well.
Also, I am not sure for gsm if you even need MEID. If you want to restore the original MEID, try this link - http://androidforums.com/threads/guide-how-to-restore-service-if-youve-lost-your-meid.352598/
Good Luck!
Click to expand...
Click to collapse
Hey!
FINALLY!!! I got the phone unlocked!
I decided to write original MEID/ESN to the phone with CDMA Tools app and right after reboot the phone said "switching to international mode" and hooked up to my carrier's network. I suspect I got it unlocked a long time ago, but couldn't complete the unlock due to zeroed out MEID/ESN.
I'm sharing this info with all people here who got stuck with the "unlock" - before throwing your phone away check if it displays MEID normally. If not, then check original MEID/IMEI/Serial number in bootloader - barcode and write it down. Then write it to the phone with CDMA tools.
If someone needs an advice, just ask.
HTC one 2017 Same problem
mrMMMichail said:
Hey!
FINALLY!!! I got the phone unlocked!
I decided to write original MEID/ESN to the phone with CDMA Tools app and right after reboot the phone said "switching to international mode" and hooked up to my carrier's network. I suspect I got it unlocked a long time ago, but couldn't complete the unlock due to zeroed out MEID/ESN.
I'm sharing this info with all people here who got stuck with the "unlock" - before throwing your phone away check if it displays MEID normally. If not, then check original MEID/IMEI/Serial number in bootloader - barcode and write it down. Then write it to the phone with CDMA tools.
If someone needs an advice, just ask.
Click to expand...
Click to collapse
Hey man, thanks for posting your solution! i'm glad i don't have to throw my phone away after all...
I would really appreciate if you could explain more of how to use the CDMA tools to write the original MEID/ESN to the phone. I'm from Mexico so if it's posible that you can use a low level english or provide a link to a guide or tutorial, it would be extra awesome ! Thanks again
I'm having a tough timw getting the meid in place, looks it just keeps reverting to old. Are you using DFS or CDMA ?
mrMMMichail said:
Hey!
FINALLY!!! I got the phone unlocked!
I decided to write original MEID/ESN to the phone with CDMA Tools app and right after reboot the phone said "switching to international mode" and hooked up to my carrier's network. I suspect I got it unlocked a long time ago, but couldn't complete the unlock due to zeroed out MEID/ESN.
I'm sharing this info with all people here who got stuck with the "unlock" - before throwing your phone away check if it displays MEID normally. If not, then check original MEID/IMEI/Serial number in bootloader - barcode and write it down. Then write it to the phone with CDMA tools.
If someone needs an advice, just ask.
Click to expand...
Click to collapse

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