Related
Hi,
I've just got my Tytn II and bought seperately a T-Mobile UK SIM to use it with. When I switch the unit on I get a warning message saying "Smartchip not provisioned MM#2". I can't then connect to the network- I just the "no service" message.
The phone detects all the available networks fine, and I swapped in an O2 SIM from my old universal, and it worked immediately- so the Kaiser is working fine.
I tried Googling the error without success, so you guys are pretty much my last resort... I see from this forum that some people seem to have it working on T-Mobile UK.
I hope it's something really stupid that I'm not doing! Does anyone have any ideas on this?
I've been reading these forums for a few years now, but this is my first actual post. I know if anyone can help, you guys can
Tim
I have my TyTN II working on T-Mobile fine. I just put the SIM card in and it worked.
Maybe you have an old SIM which is not fully compatible. How old is the SIM.
It's a brand new SIM, only arrived on Friday.
I'm waiting for another unlocked phone to try the SIM on to see if it is defective. THanks for the reassurance that yours is working- it gives me some hope!
So may be T-Mobile's reasons for delaying the Vario III were actually true!!!
Mine's working fine
Old SIM as well, around 18 months old!
I can also say that my T-Mobile sim is working fine and this is about 14months old, just put it in and installed my T-Mob 3g/mms setting myself and all is well.
Can browse the web receive push email and send mms no problem at all.
must be the new sim, try activating the sim on another phone first if it has not been activated yet, and then once activated and working, put it back in the kaiser. does seem very strange though.
Same here, auto-configure settings working perfectly!
Although it seems to have setup a separate connection for Picture messaging... has yours done that?! Can i just delete that and tell it to use the normal 3G connection? :S
Try T-Mob support
Either take it back to the shop or contact them via the website, I've found them quite responsive on the few occasions I've used them.
Gordon
I found this on Expansys.nl site:
Real good phone, ... but nothings perfect
bij Anonymous - maandag 10 september 2007
Its the best ppc i've had, but not flawless like everyone loves to say. 1. The slider is implemented backwards. No, this is not just something trivial because the rotate screen button and the camera both rotate the screen wrong. Also its not convenient for right-handed people. 2. The stylus should drop in at the top, not the bottom. 3. There is no hardware control for the volume. 4. You have to buy an adapter to use regular headphones. 5. Google maps keeps losing the gps signal (although tomtom works fine). Also t-mobile can't take advantage of this phones 3g capabilities which is unfortunate. Every other review is going to say this phone is the greatest invention since god, but I just wanted to point out its not perfect. That said, I am still happy with my purchase and would recommend it.
PLease note the text in Red, what might that mean ??
Maybe it was referring to US T-Mobile, since it is supposed to use 1700 when the 3G is going live?
I haven't seen a lack of 3g mentioned for T-Mobile UK, but may be the Netherlands are different. My problem is more that I can't even get it to connetct to the network... I'm going to try the SIM in a different phone tonight and see if it's broken.
Churchill,
That is not true!
I use T-Mobile NL and subscribed to "Pocket Internet Totaal Plus" :
- Max 192 Kbit/sec download
- Max 32 Kbit/sec upload (if I am not mistaken)
- 19.95 euro / month
- Unlimited usage
My SIM card is very old, I have been using it since few years ago.
The T-Mobile NL 3G is working just fine.
I got the "3G" icon all the time and managed to test the connection with dslreports.com and got 144 Kbit/sec.
Yesterday I tested the internet connection sharing, so I connected the Kaiser to the internet and plugged it to the laptop.
It worked fine! The speed was constant 30 KBytes/sec (tested by downloading big file).
So, I confirmed you that T-Mobile NL is working fine.
PS: One thing that still puzzled me, why dont I get HSDPA (3.5G) connection??? The "H" icon. I tought that T-Mobile has HSDPA already.
Maybe if I subscribed to "Internet Totaal Plus" (1.8 Mbit/sec, 69.95 euro / month) I will get HSDPA ... but, it is toooooo expensive!
Churchill said:
I found this on Expansys.nl site:
Real good phone, ... but nothings perfect
bij Anonymous - maandag 10 september 2007
Its the best ppc i've had, but not flawless like everyone loves to say. 1. The slider is implemented backwards. No, this is not just something trivial because the rotate screen button and the camera both rotate the screen wrong. Also its not convenient for right-handed people. 2. The stylus should drop in at the top, not the bottom. 3. There is no hardware control for the volume. 4. You have to buy an adapter to use regular headphones. 5. Google maps keeps losing the gps signal (although tomtom works fine). Also t-mobile can't take advantage of this phones 3g capabilities which is unfortunate. Every other review is going to say this phone is the greatest invention since god, but I just wanted to point out its not perfect. That said, I am still happy with my purchase and would recommend it.
PLease note the text in Red, what might that mean ??
Click to expand...
Click to collapse
Gogol, thatnx for the reasurance.. I am right now on the Pocket internet Totaal woth 64kbps and once I prolong I want to take the Plus version for 19,95 since the first year is half the price.
I beleive that H icon shows only if you go to HSDPA speeds. I was able to reach those speeds of up to 1Mbps on my current subscription (pocket internet Totaal) because there was a whole in the ssytem by T-Mobile. If you get the Pocket Internet Totaal in T-Mobile shop (mind you onlyu t-mobile shop) you were able to just surf in HSDPA. That lasted about 10 months for me after which they capped the connection to 64 Kbps so I am a real unhappy man right now, so Once the Keiser is availbale by my reseller I am going to take the Plus version for 19,50 a month.....
Gogol,
Are you Dutch??
Original Issue fixed
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?
Churcill, No I am not Dutch. But I live and work here in the Netherlands for couple of years already. Love the country
I can understand Dutch pretty much, but no speak
And you?
Churchill said:
Gogol,
Are you Dutch??
Click to expand...
Click to collapse
tim456 said:
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?
Click to expand...
Click to collapse
T-Mobile UK allows HSDPA although dependent on what handset you signed up for with them you may not have it enabled on your account. For example if you bought say a Vario II from them then this is now enabled by default on the account. You may need to speak to 150 to get it enabled.
gogol said:
Churcill, No I am not Dutch. But I live and work here in the Netherlands for couple of years already. Love the country
I can understand Dutch pretty much, but no speak
And you?
Click to expand...
Click to collapse
I am living here since 2002 (my Wife is Dutch) I love the place.. The reason I asked is because of your screen name. Gogol was a famous Russian Writer who's works we had to learn in School (I grew up in the former Soviet Union) so that is why I am asking what nationality you are..
tim456 said:
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?
Click to expand...
Click to collapse
I am using Vario II on T-Mobile UK, it DOES have HSDPA, I got the H icon. You need to ask them to activate the HSDPA service for you if they haven't done so.
Ah, I see .. no I am not Russian Gogol was picked out of nowhere
The Pocket Internet Totaal Plus (PITP) is quite nice, although the network latency is still pretty much high. Sometimes lagging for several seconds
T-Mobile NL is still the cheapest 3G provider, right? I havent checked around yet (will do after this).
Churchill said:
I am living here since 2002 (my Wife is Dutch) I love the place.. The reason I asked is because of your screen name. Gogol was a famous Russian Writer who's works we had to learn in School (I grew up in the former Soviet Union) so that is why I am asking what nationality you are..
Click to expand...
Click to collapse
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
The "solution" from T-Mobile in the UK is to force the phone "band" setting from Auto to GSM, then it works. But of course its not a solution as you lose 3G.
If you are at work with a 3 icon on your phone, just try calling it from your desk and see if you get straight to voicemail or not.
After discussions with T-Mobile they are sending me a replacement handset but if the postings in Modaco are anything to go by then I am not alone in this.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
This is being discussed in the Modaco forums but I couldn't find any mention here.
I make dozens of calls, and send around 50+ SMS a day.
No problems in the last month.
I am an Australian Kaiser owner running on the Three network.
ROM: 1.81.861.0 WWE
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
I have tried soft resets and even a hard reset and it appears to be random whether it starts working again. This seems to be same experience as the Modaco users.
thinksmart said:
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
Click to expand...
Click to collapse
mbriody said:
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
Click to expand...
Click to collapse
Well, I worked for T-Mobile UK recently and had the very same issue on my Vario II, even whilst at work where there was a large mast and the 3G coverage was the strongest in the country.
on further investigation, everyone else in the area had the same issue. sometimes it would work ok, a lot of the time i had to manually set to 2G just to be able to use the phone functions.
in T-Mob we could check the strength of various 2 & 3G signals by postcode, and the signal in the area was very strong, with no outstanding work issues or problems (according to our system)
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Thanks for the very useful post. Unfortunately that doesn't give us a solution. If this cannot be fixed then T-Mobile is useless for me.
Dr J said:
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Click to expand...
Click to collapse
i've been experiencing the same - no data access when using 3g (whilst showing 2 bars) but connecting fine using gsm.
can anyone point me in the direction of a replacement comm manager with the same icons as the default kaiser but with a 3g switch in the vacant slot ?
i've been looking at a few replacement comm managers but can't seem to find what i'm looking for ...
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Found the solution!!
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Nope, I already tried the SIM in another phone (an SE W880i) and it was okay. I put it back in the Vario III and it still didn't work.
I also tried soft and hard resets.
xtp73 said:
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Click to expand...
Click to collapse
i can confirm that this didn't work for me either. :-(
worth a try though ...
I had this with a Hermes on Orange UK a year ago. They admitted that the local cell was faulty and was being fixed and asked me to go to GSM for a week. After a week I switched back and it was fine.
Am now using a Kaiser (O Tytn2) in same location and its fine.
well i know ive been having problems sending mms whenever im on the 3g network, but as soon as i switch to gsm then the mms sends fine!
Chainfire said:
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Click to expand...
Click to collapse
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Er, exactly what "is not possible"?
3G to 2G switching works fine on my other phone (an HSDPA-enabled Nokia 6120 Classic, on the same network).
So how can this not be handset related? I can see how it could be a combination of the phone and the network but if other handsets can cope then it must be related to the handset in some way.
Incidentally I am now using my replacement Vario III and so far so good but its early days yet.
mlh01 said:
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Click to expand...
Click to collapse
which ROM versions are experiencing this problem?
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
I had this occur again this morning, on the new handset. I tried to call home with a full set of bars and the phone in 3G - the call wouldn't go through.
Switched to 2G, call goes through.
The problem is that when you are in this mode there is no way to tell, without trying to make a call. Your phone is effectively useless as no-one can call or text you and you can't call out. You are blissfully unaware.
This is not an acceptable situation.
wardy said:
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
Click to expand...
Click to collapse
I have suddenly started to experience this problem on T-Mobile UK, starting last night. It finds a 3G network, but I cannot receive or send calls or SMS. If the network drops to 2G, I can generally receive texts, but it's only if I lower my band to GSM only that I can make or receive calls, or use data.
T-Mobile are generally crappy in my area anyway, my phone is forever flipping between 2 and 3G. Can anyone confirm what 3's coverage is like in south london (stockwell area if possible) and what sort of data/call packages you can get sim-only, as I fear that they may not work out as cheap as T-mobile's.
incidentally, I don't think it's an MDA vario problem as I'm running the TyTn II.
I know this has been answered in several treads, but I can not make it to work.
I am trying to configure flat rate internet setting on my htc phone, but it seems i can not get password to populate.
I have an original HTC unlocked phone. Can somebody please provide step by step instructions with required files on how to perform the required steps to start using flat rate plan from softbank.
Thanks.
oablokhin said:
I know this has been answered in several treads, but I can not make it to work.
Click to expand...
Click to collapse
Google search for it on XDA. The threads there made it work for my Kaiser, but since I was on Softbank rental sim (which doesn't offer flat-rate data), the password populated and worked, but I still get billed by 128byte chunks.
I actually am on Softbank with an unlocked kaiser (just have a SIM contract). There were some instructions (in japanese) to get the open.softbank.ne.jp to work. I was testing it out cautiously for the first month and it seems to work fine. However, from yesterday I can't even make phone calls or get a data connection. When i try to make a call it tells me to call customer service, when i try to make a data connection, it tells me the answering modem has been disconnected.
I plan on calling Softbank tonight to see what's up. If it's just a technical glitch, i'll post what i did to make everything work. If they locked me for using open.softbank.ne.jp...oh well...i guess i'll try docomo!
I followed the instructions for setting up the open softbank connection, am using an HTC branded kaiser from Hong Kong so no lock, and as of 15 mins ago my data still working sweet.
Just download the prepared softbank package from the other thread, there is a readme, pretty straight forward but I can say it is working.
Another possibility is from tomorrow emobile will have kaisers here on data plans for half the cost of softbank. I would love to get an emobile sim and setup a connecdtion with them. But you know how it is here. The moment I asked the know nothing guy standing next to the phones about getting just a sim contract things get oh so complicated... sigh...
RayB said:
Another possibility is from tomorrow emobile will have kaisers here on data plans for half the cost of softbank. I would love to get an emobile sim and setup a connecdtion with them. But you know how it is here. The moment I asked the know nothing guy standing next to the phones about getting just a sim contract things get oh so complicated... sigh...
Click to expand...
Click to collapse
Will the Kaiser work on emobile since they're using W-CDMA 1700MHz? If it does, without a new radio firmware, then there's hope of using the Kaiser on T-Mobile USA's 3G AWS W-CDMA 1700.
I tried installing the emobile Sim card in my unlocked kaiser (friend had a demo emonster) and it doesn't work (probably due to the 1700Mhz). I'm a newbie, so can you tell me if the the radio can be set through a firmware upgrade or is it a hardware issue?
eMonster ROM needed
Hi i have the emonster. But i am having some trouble with the ROM. Anyone know where to get the factory ROM for emobile emonster S11HT KAIS140 SPL-3.06.0000 CPLD-8 RUUNBH?
TyTN II on Softbank
Could anyone help me reset the setting to enable this phone to work properly on Softbank. I am not sure what priceplan I'm on so whatever settings you can give would be great...
I have tried talking with Japanese staff but my Japanese is not good and their English is even worse.
It is so difficult to get a straight answer. I know this phone works here as I did nave it working a couple of years ago, but due to some changes in Softbank, it doesn't seem to work now..... Could someone please help me with a set of settings.
I am using Windows mobile 6
Thank you very much in advance...
Matt:crying::crying::crying::crying:
Hello guys, i'm about to pull my hair out from frustration! I have an unlocked Tilt, on T-Mobile running on the HTC windows 6.1 Rom and for some reason i cannot send or receive text messages if i leave a good distance from my house!
Once i'm near my house by a block or so i'll receive and send text messages no problem, but there are patches around my town where i can't send or receive it. I tried switching my Sim card to an older phone and texting where i couldn't text on my Tilt, and the texts went through no problem, i just need to know if it's my phone or the carrier's fault. I plan on testing my Tilt and Wing in the same area's to see if that can shed some light, but i need help!
True2TheGame said:
Hello guys, i'm about to pull my hair out from frustration! I have an unlocked Tilt, on T-Mobile running on the HTC windows 6.1 Rom and for some reason i cannot send or receive text messages if i leave a good distance from my house!
Once i'm near my house by a block or so i'll receive and send text messages no problem, but there are patches around my town where i can't send or receive it. I tried switching my Sim card to an older phone and texting where i couldn't text on my Tilt, and the texts went through no problem, i just need to know if it's my phone or the carrier's fault. I plan on testing my Tilt and Wing in the same area's to see if that can shed some light, but i need help!
Click to expand...
Click to collapse
What's the reception like? You might try flashing a new radio, might give you better reception in some patches. What wm6.1 rom/radio are you using?
Currently my Rom Version is 3.03.405.0 WWE
Radio Version 1.64.06.04
I've tried countless rom's at first i thought it was because of windows 6.1 so i tried the HTC Windows 6.0 rom which didn't work either.
If you think i could use a better rom would you please let me know, i'm willing to do anything to fix this problem!
Thanks
i think it has nothing to do with a better rom...its just if the radio is fitting for the location u are at
True2TheGame said:
Currently my Rom Version is 3.03.405.0 WWE
Radio Version 1.64.06.04
I've tried countless rom's at first i thought it was because of windows 6.1 so i tried the HTC Windows 6.0 rom which didn't work either.
If you think i could use a better rom would you please let me know, i'm willing to do anything to fix this problem!
Thanks
Click to expand...
Click to collapse
I have several wm6.1 radios in the link in my signature. try them and see what you get. i am using the niki 1.58.16.27 radio. i like it the best, but it really depends on your location
thank you for your reply's i will try different radio's and see which one works best for me, thanks once again.
True2TheGame said:
thank you for your reply's i will try different radio's and see which one works best for me, thanks once again.
Click to expand...
Click to collapse
no problem man, that's what we're all here for.
One quick question about Radio's, are they just for signal strength? because i can make and receive calls just fine in areas, but no matter how strong my signal is i still can't send/receive text messages.
True2TheGame said:
One quick question about Radio's, are they just for signal strength? because i can make and receive calls just fine in areas, but no matter how strong my signal is i still can't send/receive text messages.
Click to expand...
Click to collapse
well i don't know for sure that changing the radio will make any difference but it might help. you're having that trouble just with the sms huh? and always only in those areas?
Yeah it seems touch and go, in some places it refuses to work, but in others, such as my home it works flawlessly. It even worked on the freeway on the way to Canada, and even in Canada on Roger's network. I tried calling T-Mobile and they thought it was weird how it works in some areas but not others.
True2TheGame said:
Yeah it seems touch and go, in some places it refuses to work, but in others, such as my home it works flawlessly. It even worked on the freeway on the way to Canada, and even in Canada on Roger's network. I tried calling T-Mobile and they thought it was weird how it works in some areas but not others.
Click to expand...
Click to collapse
that does seem very odd. hopefully the radio change helps, otherwise you'll have to find someone wiser than me to help you, or just chalk it up to a network glitch. good luck
True2TheGame said:
thank you for your reply's i will try different radio's and see which one works best for me, thanks once again.
Click to expand...
Click to collapse
Please make a follow-up post to let us know what your findings are. It's an interesting problem you're having, and your data could be very useful for this and other issues!
So far tried a number of different radios and still haven't fixed the problem, but i've singled out the problem as the Phone, as i tried texting in places where i couldn't with my Tilt, on 2 different phones, one being the Tmobile Wing and they went through with no problems.
I'm gonna try Dutty's 6.1 rom and see if that changes anything, i'm pretty much trying anything that works now.
True2TheGame said:
So far tried a number of different radios and still haven't fixed the problem, but i've singled out the problem as the Phone, as i tried texting in places where i couldn't with my Tilt, on 2 different phones, one being the Tmobile Wing and they went through with no problems.
I'm gonna try Dutty's 6.1 rom and see if that changes anything, i'm pretty much trying anything that works now.
Click to expand...
Click to collapse
So just to be clear, when you use an unlocked Tilt on T-Mobile's network, you have difficulty receiving text messages. But when you put your SIM into a T-Mobile phone (Wing), text messages come through fine? If I understood your posts correctly, and my summarization is accurate, then it sound to me as if the Tilt is having problems accessing data services when its roaming off T-Mobile's network.
I would make a note of 3-5 specific areas where you have problems with SMS (ie 300 Block of N Maple Ave), and then call T-Mobile and ask them where their closest cell tower(s) is/are to those areas.
If my memory serves correct, T-Mobile uses GSM 1800/1900 in the US, but AT&T is still mostly 850/1900, and the Tilt may have issues receiving SMS messages while on a GSM 850 tower. You mentioned that the phone worked in Canada on the Rogers network, maybe they are on 1800/1900. Can someone from Canada confirm this last part??
These are just some thoughts of mine as I mindlessly watch TV, so who knows, I could be entirely wrong...
NotATreoFan said:
So just to be clear, when you use an unlocked Tilt on T-Mobile's network, you have difficulty receiving text messages. But when you put your SIM into a T-Mobile phone (Wing), text messages come through fine? If I understood your posts correctly, and my summarization is accurate, then it sound to me as if the Tilt is having problems accessing data services when its roaming off T-Mobile's network.
I would make a note of 3-5 specific areas where you have problems with SMS (ie 300 Block of N Maple Ave), and then call T-Mobile and ask them where their closest cell tower(s) is/are to those areas.
If my memory serves correct, T-Mobile uses GSM 1800/1900 in the US, but AT&T is still mostly 850/1900, and the Tilt may have issues receiving SMS messages while on a GSM 850 tower. You mentioned that the phone worked in Canada on the Rogers network, maybe they are on 1800/1900. Can someone from Canada confirm this last part??
These are just some thoughts of mine as I mindlessly watch TV, so who knows, I could be entirely wrong...
Click to expand...
Click to collapse
Hmmm interesting, now if i informed T-Mobile of this problem is there any way to remedy it without having to go back on a Tmobile phone?
is your tilt set to text through gprs or gsm? that might make the difference..
True2TheGame said:
Hmmm interesting, now if i informed T-Mobile of this problem is there any way to remedy it without having to go back on a Tmobile phone?
Click to expand...
Click to collapse
If it is an issue with GSM 850, then you may be stuck with running cooked ROMs based off of AT&T originals since their network still supports this frequency. To my knowledge there are no WM 6.1 ROMs with an AT&T base currently available.
It could also be a hardware issue... The section of flash memory on your device that stores the radio could have bad sectors (GSLEON3 would be someone who may be able to help you check this).
How did you come to get the Tilt? If you know someone with AT&T service, you can have them put their SIM in and then call AT&T Warranty and get the phone replaced under the 1 year warranty.
EDIT-
Second thought... Have you tried to force the phone into 1800/1900 GSM through the Band Settings tab under Settings --> Personal --> Phone --> Band ?
Currently it's set as GSM, do you think i should change it to GPRS?
NotATreoFan said:
If it is an issue with GSM 850, then you may be stuck with running cooked ROMs based off of AT&T originals since their network still supports this frequency. To my knowledge there are no WM 6.1 ROMs with an AT&T base currently available.
It could also be a hardware issue... The section of flash memory on your device that stores the radio could have bad sectors (GSLEON3 would be someone who may be able to help you check this).
How did you come to get the Tilt? If you know someone with AT&T service, you can have them put their SIM in and then call AT&T Warranty and get the phone replaced under the 1 year warranty.
Second thought... Have you tried to force the phone into 1800/1900 GSM through the Band Settings tab under Settings --> Personal --> Phone --> Band ?
Click to expand...
Click to collapse
Hmm i didn't even think to check their, i'm going to try it right now and report back.
EDIT- So should i be setting it at GSM(900+1800)+UMTS(2100) or GSM(1900+850)+UTMS(1900+850)?
WOW, Finally, thanks everyone for help but forcing the phone into the GSM 1800 band worked now i can finally fully enjoy my Tilt, Thanks once again!
Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.