Database Develop

PLEASE HELP! Kaiser not working with T-Mobile UK

Hi,
I've just got my Tytn II and bought seperately a T-Mobile UK SIM to use it with. When I switch the unit on I get a warning message saying "Smartchip not provisioned MM#2". I can't then connect to the network- I just the "no service" message.
The phone detects all the available networks fine, and I swapped in an O2 SIM from my old universal, and it worked immediately- so the Kaiser is working fine.
I tried Googling the error without success, so you guys are pretty much my last resort... I see from this forum that some people seem to have it working on T-Mobile UK.
I hope it's something really stupid that I'm not doing! Does anyone have any ideas on this?
I've been reading these forums for a few years now, but this is my first actual post. I know if anyone can help, you guys can
Tim

I have my TyTN II working on T-Mobile fine. I just put the SIM card in and it worked.
Maybe you have an old SIM which is not fully compatible. How old is the SIM.

It's a brand new SIM, only arrived on Friday.
I'm waiting for another unlocked phone to try the SIM on to see if it is defective. THanks for the reassurance that yours is working- it gives me some hope!

So may be T-Mobile's reasons for delaying the Vario III were actually true!!!

Mine's working fine
Old SIM as well, around 18 months old!

I can also say that my T-Mobile sim is working fine and this is about 14months old, just put it in and installed my T-Mob 3g/mms setting myself and all is well.
Can browse the web receive push email and send mms no problem at all.
must be the new sim, try activating the sim on another phone first if it has not been activated yet, and then once activated and working, put it back in the kaiser. does seem very strange though.

Same here, auto-configure settings working perfectly!
Although it seems to have setup a separate connection for Picture messaging... has yours done that?! Can i just delete that and tell it to use the normal 3G connection? :S

Try T-Mob support
Either take it back to the shop or contact them via the website, I've found them quite responsive on the few occasions I've used them.
Gordon

I found this on Expansys.nl site:
Real good phone, ... but nothings perfect
bij Anonymous - maandag 10 september 2007
Its the best ppc i've had, but not flawless like everyone loves to say. 1. The slider is implemented backwards. No, this is not just something trivial because the rotate screen button and the camera both rotate the screen wrong. Also its not convenient for right-handed people. 2. The stylus should drop in at the top, not the bottom. 3. There is no hardware control for the volume. 4. You have to buy an adapter to use regular headphones. 5. Google maps keeps losing the gps signal (although tomtom works fine). Also t-mobile can't take advantage of this phones 3g capabilities which is unfortunate. Every other review is going to say this phone is the greatest invention since god, but I just wanted to point out its not perfect. That said, I am still happy with my purchase and would recommend it.
PLease note the text in Red, what might that mean ??

Maybe it was referring to US T-Mobile, since it is supposed to use 1700 when the 3G is going live?

I haven't seen a lack of 3g mentioned for T-Mobile UK, but may be the Netherlands are different. My problem is more that I can't even get it to connetct to the network... I'm going to try the SIM in a different phone tonight and see if it's broken.

Churchill,
That is not true!
I use T-Mobile NL and subscribed to "Pocket Internet Totaal Plus" :
- Max 192 Kbit/sec download
- Max 32 Kbit/sec upload (if I am not mistaken)
- 19.95 euro / month
- Unlimited usage
My SIM card is very old, I have been using it since few years ago.
The T-Mobile NL 3G is working just fine.
I got the "3G" icon all the time and managed to test the connection with dslreports.com and got 144 Kbit/sec.
Yesterday I tested the internet connection sharing, so I connected the Kaiser to the internet and plugged it to the laptop.
It worked fine! The speed was constant 30 KBytes/sec (tested by downloading big file).
So, I confirmed you that T-Mobile NL is working fine.
PS: One thing that still puzzled me, why dont I get HSDPA (3.5G) connection??? The "H" icon. I tought that T-Mobile has HSDPA already.
Maybe if I subscribed to "Internet Totaal Plus" (1.8 Mbit/sec, 69.95 euro / month) I will get HSDPA ... but, it is toooooo expensive!
Churchill said:
I found this on Expansys.nl site:
Real good phone, ... but nothings perfect
bij Anonymous - maandag 10 september 2007
Its the best ppc i've had, but not flawless like everyone loves to say. 1. The slider is implemented backwards. No, this is not just something trivial because the rotate screen button and the camera both rotate the screen wrong. Also its not convenient for right-handed people. 2. The stylus should drop in at the top, not the bottom. 3. There is no hardware control for the volume. 4. You have to buy an adapter to use regular headphones. 5. Google maps keeps losing the gps signal (although tomtom works fine). Also t-mobile can't take advantage of this phones 3g capabilities which is unfortunate. Every other review is going to say this phone is the greatest invention since god, but I just wanted to point out its not perfect. That said, I am still happy with my purchase and would recommend it.
PLease note the text in Red, what might that mean ??
Click to expand...
Click to collapse

Gogol, thatnx for the reasurance.. I am right now on the Pocket internet Totaal woth 64kbps and once I prolong I want to take the Plus version for 19,95 since the first year is half the price.
I beleive that H icon shows only if you go to HSDPA speeds. I was able to reach those speeds of up to 1Mbps on my current subscription (pocket internet Totaal) because there was a whole in the ssytem by T-Mobile. If you get the Pocket Internet Totaal in T-Mobile shop (mind you onlyu t-mobile shop) you were able to just surf in HSDPA. That lasted about 10 months for me after which they capped the connection to 64 Kbps so I am a real unhappy man right now, so Once the Keiser is availbale by my reseller I am going to take the Plus version for 19,50 a month.....

Gogol,
Are you Dutch??

Original Issue fixed
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?

Churcill, No I am not Dutch. But I live and work here in the Netherlands for couple of years already. Love the country
I can understand Dutch pretty much, but no speak
And you?
Churchill said:
Gogol,
Are you Dutch??
Click to expand...
Click to collapse

tim456 said:
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?
Click to expand...
Click to collapse
T-Mobile UK allows HSDPA although dependent on what handset you signed up for with them you may not have it enabled on your account. For example if you bought say a Vario II from them then this is now enabled by default on the account. You may need to speak to 150 to get it enabled.

gogol said:
Churcill, No I am not Dutch. But I live and work here in the Netherlands for couple of years already. Love the country
I can understand Dutch pretty much, but no speak
And you?
Click to expand...
Click to collapse
I am living here since 2002 (my Wife is Dutch) I love the place.. The reason I asked is because of your screen name. Gogol was a famous Russian Writer who's works we had to learn in School (I grew up in the former Soviet Union) so that is why I am asking what nationality you are..

tim456 said:
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?
Click to expand...
Click to collapse
I am using Vario II on T-Mobile UK, it DOES have HSDPA, I got the H icon. You need to ask them to activate the HSDPA service for you if they haven't done so.

Ah, I see .. no I am not Russian Gogol was picked out of nowhere
The Pocket Internet Totaal Plus (PITP) is quite nice, although the network latency is still pretty much high. Sometimes lagging for several seconds
T-Mobile NL is still the cheapest 3G provider, right? I havent checked around yet (will do after this).
Churchill said:
I am living here since 2002 (my Wife is Dutch) I love the place.. The reason I asked is because of your screen name. Gogol was a famous Russian Writer who's works we had to learn in School (I grew up in the former Soviet Union) so that is why I am asking what nationality you are..
Click to expand...
Click to collapse

T-mobile MDA Hotspot @ Home?

I hate to post topics that might have been covered...but i've searched and searched until i got a headache and figured I'd just ask....
From what I understand, from a t-mobile representative I know, there is a download able patch for the wing that will allow you to use hotspot @ home (that is use your mobile phone and mobile phone number to place calls through ANY active wifi network you can connect to) and also one for the sidekick..which is irrelevant considering the platform...
Anyways, I have a wing and went to t-mobiles site and see nothing about downloading this fabled update but haven't found anything.
Long story short: does this exist, and if it does, has anyone tried messing with it (i.e. cooking something up) so it works for the MDA?
I love my MDA and the wing is really..well...the same thing, with a few new lame features.

I, too, have a T-Mobile MDA and REALLY want to use this service. I can't understand why I wouldn't be able to utilize the MDA's built in WiFi features with the service. Anyone done found any helpful hints since this thread was originally posted?

I understand this thread is old, but wanted to chip in and voice my curiosity for this as well.
I have the MDA and have been very happy with T-Mobile. But after moving to a new place recently, I have NO coverage inside my home.
The MDA is a very capable phone and I'm sure that [email protected] is usable on it with just a software installation. Although, does anybody have a clue as to how to make that happen?

xdamaddy said:
I understand this thread is old, but wanted to chip in and voice my curiosity for this as well.
I have the MDA and have been very happy with T-Mobile. But after moving to a new place recently, I have NO coverage inside my home.
The MDA is a very capable phone and I'm sure that [email protected] is usable on it with just a software installation. Although, does anybody have a clue as to how to make that happen?
Click to expand...
Click to collapse
The only WM phone that I'm aware of that can possibly be used with [email protected] is the Hp IPAQ 510 that has not been provosioned for AT&T.
There are two SKU's for this phone-one for AT&T, and one that is unlocked.

"Unlocked" Tilt on Rogers -- no voice calls

Hi guys...sorry if this is already answered here, but I just got a supposedly 'unlocked' AT&T Tilt from eBay and put in my Rogers SIM card. It seems to work OK on the data side of things - gleefully accessing the internet and even syncing my email, but I can't get the voice calls to work. Even shows '3G' for the data connection.
Whenever anyone calls me, they get a couple of rings and it goes to my voicemail. If I try to call out, it dials, then immediately ends the call when it tries to connect.
The SIM card is OK I know, since it works in my Eten X500 just fine.
Do I have to do something to the phone to completely remove the AT&T stuff?
Help...I love the phone, but if it won't make voice calls....
Thanks.
/drt

I had this same problem on ATT in the US. They kept trying to tell me it was a problem with my phone, although I knew this wasnt the case because I had 2 tilts in a row that did this. I called them and eventually got through to a higer level tech, tier 2 I think. I'm not completely sure what he did but he fixed it. It was a problem on their end.
I was able to use data as well, just no calls. It would drop them as soon as I made them.
Call Rogers, they will probably work it out.

You need to flash your tilt with a different version of radio and it will work.

asfoor said:
You need to flash your tilt with a different version of radio and it will work.
Click to expand...
Click to collapse
Thanks... any particular suggestions? I'm thinking of flashing the unit with QMobile 1.2, but I don't think that comes with a radio ROM...I guess I should pick one up from the Upload area?
Thanks again for the help.
/drt

xconradx said:
I had this same problem on ATT in the US. They kept trying to tell me it was a problem with my phone, although I knew this wasnt the case because I had 2 tilts in a row that did this. I called them and eventually got through to a higer level tech, tier 2 I think. I'm not completely sure what he did but he fixed it. It was a problem on their end.
I was able to use data as well, just no calls. It would drop them as soon as I made them.
Call Rogers, they will probably work it out.
Click to expand...
Click to collapse
I may give that a try, but Rogers doesn't provide support for phones they don't sell. I think I will be SOL once they find out I'm connecting with a 'non-standard' phone.
/drt

drtolson said:
I may give that a try, but Rogers doesn't provide support for phones they don't sell. I think I will be SOL once they find out I'm connecting with a 'non-standard' phone.
/drt
Click to expand...
Click to collapse
rogers is really bad when it comes to supporting phones they don't have. You may want to call them and lie, and say you and a TYTN instead of a Tilt, and see if they will try to help.
That being said, I know about 3 guys that have gotten either a TYTN II or a Tilt in the Vancouver area and have popped in their SIM card and everything has worked just fine, including myself. Have you tried flashing a different radio - I am using 1.27.12.17 - perhaps the At&T radios don't work in Canada?...just a thought

here is a link to the radio thread, where you can download the 1.27.12.17 radio...
http://forum.xda-developers.com/showthread.php?t=349375

zakhir_n said:
rogers is really bad when it comes to supporting phones they don't have. You may want to call them and lie, and say you and a TYTN instead of a Tilt, and see if they will try to help.
That being said, I know about 3 guys that have gotten either a TYTN II or a Tilt in the Vancouver area and have popped in their SIM card and everything has worked just fine, including myself. Have you tried flashing a different radio - I am using 1.27.12.17 - perhaps the At&T radios don't work in Canada?...just a thought
Click to expand...
Click to collapse
OK, the radio I currently have is 1.27.12.11. Do I have to HardSPL before I install the new radio? Also, I notice you've SuperCID unlocked as well... do I need to do that also?
Thanks for the link to the radio file.
/drt

Well, I got it to work, but...
The ongoing saga continues....
a) HardSPL'd and Flashed in a new radio 1.27.12.17. No change.
b) Played with the network settings a bit, and could occassionally get the phone to 'downgrade' to an Edge cx, and voila! the phone started working. But AT&T's software doesn't give me the option to 'hold' it there.
c) Talked to Rogers tech support -- pretty helpful really. They asked for the # of my SIM card and said it wasn't a '3G' card (it IS pretty old) and suggested I get a new one from the local guys. Went up, got one for free (since I gave them my old one) and tried it -- No luck, same problem.
d) Flashed QMobile 1.2 ROM -- still getting the at&t screen on initial startup, but everything else seems good and the HTC-ish stuff it's supposed to be.
e) Went to configure the phone band settings. If I leave them on 'Auto', it finds the Rogers 3G network and hooks up, but the same problem arises -- when it finishes dialing and tries to connect, it just ends the calls. And incoming calls go directly to my voicemail. HOWEVER, if I specifically configure it for GSM network and the 1900+850 bands, then it locks onto Edge and the phone works fine.
I guess it's back to tech support with Rogers to see what they have to say about my account, etc.
Very Weird.
/drt

similar looking thread here which might be helpful
http://forum.xda-developers.com/showthread.php?t=335074
Im personally still using the original at&t tilt radio ver 1.27.12.11 on Rogers and haven't had problems with voice on 3G. I haven't ever used a data connection with Rogers however..

Comatose said:
similar looking thread here which might be helpful
http://forum.xda-developers.com/showthread.php?t=335074
Im personally still using the original at&t tilt radio ver 1.27.12.11 on Rogers and haven't had problems with voice on 3G. I haven't ever used a data connection with Rogers however..
Click to expand...
Click to collapse
Yup...from that thread, the description sounds EXACTLY like the difficulties I'm experiencing. It appears to be a hardware failure... Unfortunately, I bought from a guy on eBay, so I'm not sure I can send it in for repair. It works on Edge though, and that will be good enough for now.
Thanks everyone for the help.
/drt

T-Mobile USA Side-Kick Prepay and Tytn II

Hello All,
I bought a prepay Side-Kick Tmobile sim card in Memphis today, after activating it and toping it up. I put it in my Kaiser. Auto connection setup started nicely and found tobile USA settings.. whoever, I am unable to attatch to the data network.. when ever I try and connect, the E with arrow icon starts working around, but then it stops and a message reading: Cannot connect for unknown reason (then it goes on about changing settings etc)
I looked everywhere for answers, (as I id like to think im more intelligent than just asking a question that could be dumb :-D) but i could not find a thing that worked about this.. and the things i did find were not helpful..so apologies in advance if there was an obvious place for my answer but i missed it some how..
The Device Information is:
ROM: Dutty WM6.1 WWE (CE OS 5.2.19716, build 19209)
Date: 04/01/08
Radio: 1.64.08.21
Protocol Version: 25.74.40.02H
I would hope that someone can help me, as i am desperately needing to get connected... im visiting from the UK and my silly sim card malfunctioned and i can no longer get online :-(
Many Thanks

the other day i saw a cab that said ::
"use this when you have trouble setting up t-mobile" ..
post #20 on page :: http://forum.xda-developers.com/showthread.php?t=336084&highlight=tmobyjoe599.cab
has a cab and instructions.. maybe its for you.. if you try it, please report results

Sidekick data tries to connect to Danger (manufacturer of SKs) Servers for internet connection, any other devices will not work on that service. You need to use the service that they offer for regular cell phones called Tzones or the data plan for smartphones

amkaos said:
the other day i saw a cab that said ::
"use this when you have trouble setting up t-mobile" ..
post #20 on page :: http://forum.xda-developers.com/showthread.php?t=336084&highlight=tmobyjoe599.cab
has a cab and instructions.. maybe its for you.. if you try it, please report results
Click to expand...
Click to collapse
I tried the file (its one of the solutions i found and didnt work before posting).. what it did that it refused to even try and connect. it was something to do with having the Prixy settings active..so really im not sure what to do..
I tried to get through to Tmobile CS, but im almost sure that they will have no clue on what to do, but i was too late in the evening, so I will try tomorrow..
Any more ideas are Warmyl welcommed!
Thanks

from what i've read it seems that the sidekick data plans will not work on our devices.. as i was planning to do the same thing it seems that only the unlimited text would work not the data probably due to the fact that the data connects through danger which would detect that it's not a sidekick.. i was disappointed to find this out b4 as well

Grrrrrrrrrrrrr
So what does a man have to do to get access to get pay as you go mobile access( in the US)!? does any one know any other service provider that would sell me a prepay sim that will have some kinda daily data package?
cant tell you who dissapointing this is!

bigchemist said:
So what does a man have to do to get access to get pay as you go mobile access( in the US)!? does any one know any other service provider that would sell me a prepay sim that will have some kinda daily data package?
cant tell you who dissapointing this is!
Click to expand...
Click to collapse
I totally agree! I ran into the same problem as you. I am in the USA for 3 weeks and want a cheap (prepaid) mobile data connection. The best option seems to be: T-Mobile Total Internet Plan $40 month-by-month unlimited EDGE + WiFi.

ATT also sells prepaid sims under the name Go Phone...

SH4YD33 said:
ATT also sells prepaid sims under the name Go Phone...
Click to expand...
Click to collapse
Yes.. I found that out.. but they said in the ATT shop that it doesnt allow data access :-(

The Sum of All Fears!
Well to sum up,
I managed to get through to tmobile CS, they confirmed what was mentioned before about Side Kick servers. so the anser is No to all other devices besides to "side kick" (the handset)..so no Kaiser, or anything else!
I guess that i will have a new addition to my sim collection!
Many thanks to all that gave thier opinion and tried helping out
Ta

i actually had the same problem. and i downloadede a Dutty Tmobile set up worked wonders! make sure you install it to device .
i downloaded the zip onto my memory card. inserted it into phone searched my memory card opened the zip and used the DUTTY tool to set up connection. installed the program onto device and once installed you will need to do a soft reset in. once the phone comes back on it will prompt you to set up the tmobile connection.
hope it helped

T-Mobile Setup on HTC Tilt

I called up ATT and got the unlock code for my friends old HTC Tilt, unlocked and placed my T-Mobile SIM card in it which has an active voice + text + web account on it, with the default ATT Rom on it I was only able to set it up to do voice and text, whenever I tried using the Data connection for like let's say IE it would bring up a page for web2go, even after Flashing the phone with different ROMs I found on this great site and went through the auto communication setup for t-mobile, and still it only does voice + text, any ideas?
Right now here are my specs:
HTC Tilt
R: 1.70.19.09
G: 25.83.40.02H
D: 3.TPCElite
HardSPL 3.29
Let me know if you need any more info..

Call T-Mobile Support
Same thing happened to me last night. I called them this morning and they fixed it in about 10 minutes.

ok cool, so I should just call them up and they should be able to tell me what to do? or do you know how?
thanks in advance,
-b3ck

There should be a cab file somewhere that sets it all up for you.

I called up T-Mobile and talked with one of their non-supported device technicians (they have an entire support dept. of these guys) and it was actually on their end, they had to allow the IMEI to use the Data plan, because basically the phone was like Hi let me use the Data on the Network and the network was like what's your name? and the phone was like I'm John Smith, and the network was like your not on the list sorry.
So.. yea I was talking with a very smart tech support lady @ T-Mobile, she even mentioned these forums, she said she recommends it to people that have devices that aren't supported by t-mobile she even wanted to know which ROM I flashed onto my Tilt =)
Anyways everything is good to go now, thanks everyone!
-b3ck

Did you have to slip here a fiver?

ChumleyEX said:
Did you have to slip here a fiver?
Click to expand...
Click to collapse
huh? I don't know what that means..

I have an issue. I just switched my entire plan over to the even more plus. On my old plan I had tzones and it works great for everything. Now I have the web2go. The problem is not getting the device to work on the internet2.voicestream.com, that works fine, but it is the battery drain. In a 4 hour period it will kill a full battery. When I remove the internet2 setting then the battery lasts all day. anyone else see this issue. BTW I'm using the JJblaster 23518 and radio 1.70.18.02
what do you all think, a bit odd for it to drain the battery that fast?

b3ck said:
huh? I don't know what that means..
Click to expand...
Click to collapse
Doh it should have read, "did you slip HER a fiver" in other words, did you tip her?