Screen glitched, then turned off! - Xperia Z1 Q&A, Help & Troubleshooting

Had this phone for 3 weeks now, just turned the screen on, unlocked the lock screen, then the screen glitched, then the phone turned itself off! Tried to power on again via the power button, but nothing. Had to hold up volume and power button together, phone vibrated. Tried turning on via power button & worked.
Anyone else had this problem?
I'm just hoping it was a one off.
Sent from my C6903 using Tapatalk

gibbo82 said:
Had this phone for 3 weeks now, just turned the screen on, unlocked the lock screen, then the screen glitched, then the phone turned itself off! Tried to power on again via the power button, but nothing. Had to hold up volume and power button together, phone vibrated. Tried turning on via power button & worked.
Anyone else had this problem?
I'm just hoping it was a one off.
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
I've had it happen twice, but both times were while I was sleeping so I didn't see the screen. But same thing when I woke up: phone was off and wouldn't turn on without force rebooting with the power and volume up.
Sucks when your alarm doesn't go off because your phone decides to freak out
Sent from my C6902 using Tapatalk

301stSpartan said:
I've had it happen twice, but both times were while I was sleeping so I didn't see the screen. But same thing when I woke up: phone was off and wouldn't turn on without force rebooting with the power and volume up.
Sucks when your alarm doesn't go off because your phone decides to freak out
Sent from my C6902 using Tapatalk
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Click to collapse
Damn, I use my phones alarm to wake me up for work, hope this doesn't happen to me! :/
Sent from my C6903 using Tapatalk

Could be the auto brightness bug,look it up
Sent from my C6903 using Tapatalk

I also had this twice.
Screen glitched, went black and had to force reboot it.

It happened to me once a day for about a week but hasn't happened since. I've messed with that much including disabling most of the sony stuff that I can't tie down what helped (if anything)

maltloaf said:
It happened to me once a day for about a week but hasn't happened since. I've messed with that much including disabling most of the sony stuff that I can't tie down what helped (if anything)
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Click to collapse
I had it happen 1 time each day for 2 days in a row... I factory reset since I didn't know about screen adjuster app blocking app installs from apks.. Haven't had it since...

Sean473 said:
I had it happen 1 time each day for 2 days in a row... I factory reset since I didn't know about screen adjuster app blocking app installs from apks.. Haven't had it since...
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Click to collapse
Screen adjuster app ?

maltloaf said:
Screen adjuster app ?
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Click to collapse
Its an app called Screen Adjuster used to reduce yellow hue!

Related

Screen not locking

recently my screen has stopped locking when i stop using the phone. if i press the power button, it will go black and will lock. if i use the phone (call, message, anything) and just put it down, the screen dims slightly but does not go black or lock, i just have to touch the screen and it brightens. i have tried setting the screen timeout for different lengths of time, but that didn't help. any ideas?
another example is when the alarm goes off in the morning, i will snooze and have to press the power button to get the screen to go black.
thanks!
oh, i'm running a stock captivate.
Are you using the app "No-LED"?
miztaken1312 said:
Are you using the app "No-LED"?
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Click to collapse
no, never heard of it.
real problem here is it's killing my battery. for the first time since i got the phone it died on me before the end of the day.
barthie said:
no, never heard of it.
real problem here is it's killing my battery. for the first time since i got the phone it died on me before the end of the day.
Click to expand...
Click to collapse
Well I'm not sure how technical you are, but you may want to reflash your phone.

screen go black but lighted when it suposed to be off?

I have the phone since one week and several times has spoted strange behaviour, when I press power button to put device on sleep, screen turns black, but I can see backlight? When presed again on and off everithyng goes to normal. Any one else seeng this ocasional eradic behaviour?
pesho00 said:
I have the phone since one week and several times has spoted strange behaviour, when I press power button to put device on sleep, screen turns black, but I can see backlight? When presed again on and off everithyng goes to normal. Any one else seeng this ocasional eradic behaviour?
Click to expand...
Click to collapse
Yeah, I've experienced the same thing also, few times.
I think this happen when you have notification.
Waiting for firmware update.
Sent from my C6602 using xda premium
For me this is compleatley random, once per 20-50 off's.
No notifications, no difference whether i switched off thru button or thru widget (i use "Screen Off").
So if some one have an idea how to stop this, please help
Maybe you have a faulty unit?
Are you rooted??
Sent from my C6602 using xda premium
gm007 said:
Maybe you have a faulty unit?
Are you rooted??
Sent from my C6602 using xda premium
Click to expand...
Click to collapse
I hardly belive it is fault of my unit.
I spoted it with original firmware and now ater unlock, root and revolution 2.2 (basicaly same firmware with modifications i like )
Actually i think Sony's devices get that issue. And that is because of the app is not compatible with the rom.
My solution: turn off the lock screen!
Sent from my Nexus 7 using xda app-developers app
inde_pkv said:
Actually i think Sony's devices get that issue. And that is because of the app is not compatible with the rom.
My solution: turn off the lock screen!
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Same issue here too, I believe it is Sony's problem, hope a new update will solve it..... turn off lock screen works but hate to use this way.....
pesho00 said:
I have the phone since one week and several times has spoted strange behaviour, when I press power button to put device on sleep, screen turns black, but I can see backlight? When presed again on and off everithyng goes to normal. Any one else seeng this ocasional eradic behaviour?
Click to expand...
Click to collapse
is the low battery mode enabled ?
i noticed same thing when i had low battery mode enabled and wanted to turn screen on. i disabled low battery mode and i have no more probs
I've seen the same but only when charging for me
Sent from my Nexus 7 using xda premium
indycar said:
is the low battery mode enabled ?
i noticed same thing when i had low battery mode enabled and wanted to turn screen on. i disabled low battery mode and i have no more probs
Click to expand...
Click to collapse
I don't think is the low battery mode, I don't have it turn on and it still have the problem, I think it is when the phone get some notifications or go to internet for data then the phone with get activated but it does not go back to total sleep mode.....
low battery mode for me. I've got it set at 15% and when it charged back to that amount the backlight turns on.
Just a glitch for me and a waiting firmware update.

My phone just stopped working(turning on)..

well...this kinda ruined my night yesterday...I went to a concert yesterday around 8 and my phone had 70% and I was checking facebook or something like that and without no notification or warning it froze and turned off on me. I figured it was a normal freeze..and I attempted to turn it back on and nothing happened. Went to my car to try to charge it and nothing. Not even a charging light. A day has passed after the concert was over (could not take pictures, thanks htc..) and now the "dead battery symbol" comes up and the orange light keeps BLINKING..to my understanding it means that it is not charging? What could it be..anybody could help me out .maybe a soft reset? no charging it for a couple of minutes?
Anything would help. Thanks..:crying:
Possibly try holding the phone under a light and press the power button?
Sent from my 831C using Tapatalk
Mine froze up on me last week during a power cycle. I had to hold the power button about 2 mins (if not longer) before it finally responded and rebooted. I was getting my coat to take it back to the store, holding the power button the entire time, then bang, the white screen with the HTC logo finally appeared.
Not a good feeling ?
Sent from my 831C using xda app-developers app
Also try holding power and both volume buttons.
I had a random freeze up and that was the only thing that worked...could have been a fluke but it's worth a shot.
BD619 said:
Also try holding power and both volume buttons.
I had a random freeze up and that was the only thing that worked...could have been a fluke but it's worth a shot.
Click to expand...
Click to collapse
+1 for that method. I had a freeze up and that's what I did to get out of it and reboot.
Sent From My HTC One (M8)
BD619 said:
Also try holding power and both volume buttons.
I had a random freeze up and that was the only thing that worked...could have been a fluke but it's worth a shot.
Click to expand...
Click to collapse
You should be able to hard reset (not factory reset) with just power and volume up, hold for 15 secs. That's how I got out of a broken recovery screen.
Sent from my 831C using xda app-developers app
bimmerbot said:
You should be able to hard reset (not factory reset) with just power and volume up, hold for 15 secs. That's how I got out of a broken recovery screen.
Sent from my 831C using xda app-developers app
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Click to collapse
Trust me I tried every combination of buttons I could think of lol.
I actually thought it bricked, took me like 5 minutes before it finally booted to bootloader.

Phone Locking Up Issue (2 Phones)

Both my wife and I have the S5 att. We don't do anything custom on the phones, my wife plays a few games and I use mine mainly for emails and Web browsing.
Here lately, both of our phones will lock up while using them. The screen will be on and it just freezes. You can click the power button and it will go black, and back on when pressed again. You can't restart the phone, you must pull the battery.
Hers doesn't while mainly texting and mine while waking the phone up.
Any thoughts.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Do you have "Power Saving" enabled? How often do you manually restart ur phone?
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
Jonny Steele said:
Both my wife and I have the S5 att. We don't do anything custom on the phones, my wife plays a few games and I use mine mainly for emails and Web browsing.
Here lately, both of our phones will lock up while using them. The screen will be on and it just freezes. You can click the power button and it will go black, and back on when pressed again. You can't restart the phone, you must pull the battery.
Hers doesn't while mainly texting and mine while waking the phone up.
Any thoughts.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
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Click to collapse
Ive had mine lock up similarly, twice. When mine does it, it freezes, i hit the power button, screen goes black. However, when i hit it again, the screen stays black. The capacitive buttons light up, they go back out if i hit it again, and yet again, if i hit it they come back on. Ive let it sit for about 10 minutes but still in the end would up pulling the battery.
No power saving mode. I restart mine every other day, my wife not so much.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Mine has done the same. Only once though. I went to unlock it and the water drop touch sound was going off like I was touchtouchtouchtouchtouchtouch like 10-15 times. Holding down power gave me the restart/power menu but touching it was non responsive. It kept swapping itself from the home screen to the screen setting menu (that you get when you long hold the open app button) .. I set it down for about 5-6 minutes and left it alone and it finally fixed itself. Very strange. Ive been running 100% stock out of the box since I got it last weekend.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
cloudraker said:
Ive had mine lock up similarly, twice. When mine does it, it freezes, i hit the power button, screen goes black. However, when i hit it again, the screen stays black. The capacitive buttons light up, they go back out if i hit it again, and yet again, if i hit it they come back on. Ive let it sit for about 10 minutes but still in the end would up pulling the battery.
Click to expand...
Click to collapse
Same problem as this http://forum.xda-developers.com/showthread.php?t=2726029
Extraordinarily frustrating, i'm on the verge of sending my second phone back as well, just to get the point across. I have to pull my battery 2-3 times a day.
Ive had this issue a couple times, it seems to be triggered for me by the use of some functions within apps, in my case the facebook app brought on a crash, which I needed to pull the battery
mastermarc said:
Same problem as this http://forum.xda-developers.com/showthread.php?t=2726029
Extraordinarily frustrating, i'm on the verge of sending my second phone back as well, just to get the point across. I have to pull my battery 2-3 times a day.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2726029
see this.
Kael ruch said:
http://forum.xda-developers.com/showthread.php?t=2726029
see this.
Click to expand...
Click to collapse
yeah i linked that, no fix though

Power button kills a phone call

There is an option in the call settings to check in order to have pressing the power button hang up a call. My flex started killing calls with power button as soon as I got kit Kat. I found the setting feature and it was already unchecked. I set it and rebooted, unchecked rebooted about 4 times. I have tried going back to 4.2.2 but for some reason I can't. Any other ideas?
Sent from my plasticy, bendy, electronic gadget thing using tapatalk forum reading/posting thing.
Did you unchecked the option (power key ends call) on the setting under accesbility?
Sent from my LG-D959 using XDA Premium 4 mobile app
Right. Unchecked there too.
Sent from my plasticy, bendy, electronic gadget thing using tapatalk forum reading/posting thing.
This happens to me also after updating to KitKat. I can't, for the life of me, figure it out. The option is unchecked in call settings.
I live in sweden and got the kitkat update now i got the same problem and unchecking the checkbox doesnt help you had any luck solving the problem?
Yep after KitKat and trying everything I have the same problem and nothing seems to fix it. The weird thing too is when I LG Flash back to stock Jellybean my double tap to wake doesn't work at all.
ajsmsg78 said:
Yep after KitKat and trying everything I have the same problem and nothing seems to fix it. The weird thing too is when I LG Flash back to stock Jellybean my double tap to wake doesn't work at all.
Click to expand...
Click to collapse
This should fix the knock on feature problem at least
Sent from my LG-D950 using XDA Premium 4 mobile app
I thought i was crazy but the same thing happens to my flex maybe it will get resolved soon
HIT EM WIT DAT FLEX
This back button hang up thing is pissin me off now i waited 45 mins on the phone this morn for an irs operator, soon as they picked up i hit the button and bam hung up.
HIT EM WIT DAT FLEX
fleurdelisxliv said:
This back button hang up thing is pissin me off now i waited 45 mins on the phone this morn for an irs operator, soon as they picked up i hit the button and bam hung up.
HIT EM WIT DAT FLEX
Click to expand...
Click to collapse
VS980 does the same thing double tap on blank screen or power button ends call. Not set to end call with power button in settings confirmed.
ldsteele said:
VS980 does the same thing double tap on blank screen or power button ends call. Not set to end call with power button in settings confirmed.
Click to expand...
Click to collapse
I checked same with mine it is not set to do that
HIT EM WIT DAT FLEX
FIX : shout down phone, press down all 3 buttons(volume up down and power) and waitfor some options to show up and turn them off.
Voila now your problem should be fix.
The option is for those whos touchscreen is not working and they can answer calls with the 3 buttons.
i know how to fix this
Bowmanspeer said:
There is an option in the call settings to check in order to have pressing the power button hang up a call. My flex started killing calls with power button as soon as I got kit Kat. I found the setting feature and it was already unchecked. I set it and rebooted, unchecked rebooted about 4 times. I have tried going back to 4.2.2 but for some reason I can't. Any other ideas?
Sent from my plasticy, bendy, electronic gadget thing using tapatalk forum reading/posting thing.
Click to expand...
Click to collapse
Resolution**** turn it off. Hold down the power and up and down volume keys all at once until a new screen pops up. Select the off option. Then your phone will reboot and the problem is fixed.
Dont waste your time calling your provider they are clueless. ?
hello, i have found by accident how to fix this. It is not a software problem. Its a option enabled for those oho have cracked screen or thouch is not responding. In order to fix it turn off your phone and hold all 3 buttons pressed, volume up down and power buttons . Hold them untill some options show up. And turn that off. That should fix the problem . I Hope this helpped .

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