Helping a bud about upgrading. - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

He wants to upgrade to the note 3 but he is not qualified till next year.
Not sure how Verizon and att are different about adding lines.
Can he add a new line. Get the note 3. Then turn around next day or online and drop that new service to basic line ? And just pay the 9.99 or w/e the basic phone price is then swap the note 3 to his main line?
Thanks
Sent from my SM-N900V using Tapatalk

I've got 5 lines 2 for the kids mine my wife's and sister in law. I actually got my note on one of my kids line. Just switch it to mine and dropped there's back to basic.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

dadsterflip said:
He wants to upgrade to the note 3 but he is not qualified till next year.
Not sure how Verizon and att are different about adding lines.
Can he add a new line. Get the note 3. Then turn around next day or online and drop that new service to basic line ? And just pay the 9.99 or w/e the basic phone price is then swap the note 3 to his main line?
Thanks
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Ive done that on att. You need to have a dumbphone (non smartphone) imei number for customer service to drop the required data plan they make you buy with the note 3 otherwise you have to pay for the data plan plus the 9.99 extra line fee
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

Thanks guys. I think he is going for it.
Sent from my SM-N900V using Tapatalk

we call that a "ghostline"
Sent from my SAMSUNG-SM-N900A using xda app-developers app

Haha i never knew it had a name
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

ya, as long as you have a dumbphone imei you're all good

How long has he had service? I'm not qualified for an upgrade until next year but was able to get an early upgrade..have him dial 611 and ask to get transfered to ”customer resolution” ..oh I'm also a Premier member not sure if it has anything to do with it..
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

You can call customer service an request an early upgrade. The agent who handle your call will have to get an override from a manager. So it'll depend on the agent who receives your call. But you can callback several times until you get an agent who's willing to help you.
I upgraded my line before my contract expires. I was 11 months into the contract.

Related

HTC One for $99 off-contract with T-Mobile

Ok so I own a GS3 on-contract with T-Mobile and by my understanding T-Mobile is selling the HTC One for $99 upfront with $20 per month for 2 years off-contract until the phone's paid off and my question is can I still purchase the phone at that price while already under contract and just have the $20 applied to my current bill? or does this offer only apply to new customers going on one of the new Simple Choice plans?
Sent from my SGH-T999 using xda premium
LuigiBull23 said:
Ok so I own a GS3 on-contract with T-Mobile and by my understanding T-Mobile is selling the HTC One for $99 upfront with $20 per month for 2 years off-contract until the phone's paid off and my question is can I still purchase the phone at that price while already under contract and just have the $20 applied to my current bill? or does this offer only apply to new customers going on one of the new Simple Choice plans?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
From my understanding, this offer seems to only be for customers on the Simple Choice Plan. Most likely, you won't be able to start this $99 initial/$20 per month deal until your current contract expires with T-Mobile. However, it would probably be best for you to call and ask customer service, if it's something you're interested in pursuing.
Thank you so much for the quick reply. I will try calling again. I just haven't had great experiences with T-Mobile's customer service but it doesn't hurt to try again.
Sent from my SGH-T999 using xda premium
I was told you could. You would just be paying off both phones instead of one
Sent from my HTC6435LVW using xda premium
Well if that's true then I probably will purchase the One for that $99. I can deal with a $120 (estimate) monthly bill.
Sent from my SGH-T999 using xda premium
I don't think it would work.
However you can just open another line for $50 and add the Htc One phone contract to that line. Quit your service next month and just continue to pay off the Htc One.
So your only extra cost would be the $50 for one month of service. You don't have to touch the other line.
Sent from my SGH-T889 using Tapatalk 2
whatsitsnamenow said:
I don't think it would work.
However you can just open another line for $50 and add the Htc One phone contract to that line. Quit your service next month and just continue to pay off the Htc One.
So your only extra cost would be the $50 for one month of service. You don't have to touch the other line.
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
That's not a bad idea except I would have to pay more for this to work cuz I would be terminating my current contract just to move over to that cheaper plan, unless I misunderstood. If so please do correct me.
Sent from my SGH-T999 using xda premium
To decide the best course of action it would helpful to know what contract you are currently on. Phone contract or plan contract? Classic plan, old value plan, or new value plan?
Sent from my SGH-T889 using Tapatalk 2
I am under the new value plan so I have unlimited everything. The reasons I wanna move to the Simple Choice plan are so I can pay less of what I pay now, hate contracts, and to get the HTC One at an affordable price and start working on my planned YouTube videos for the phone.
Sent from my SGH-T999 using xda premium
Simple choice is the new value plan. If your value plan carries a contract then it's the old value plan.
Sent from my SGH-T889 using Tapatalk 2
My mistake. Should have reread my post but sorry about the stupid predictive dictionary off my keyboard. What I meant to say was I am on the Unlimited Value Talk + Text plan or in other words the old value plan and want to move over to Simple Choice for the reasons I already mentioned.
Sent from my SGH-T999 using xda premium
In this case I don't know. You should be able to as you no longer have a contract when you switch plans. But I don't know if they will let you pay off 2 phones same time on the same account. ie $50 plan + $20 (galaxy s3 ) + $20 (htc one).
Sent from my SGH-T889 using Tapatalk 2
I agree. I should be able to. only problem is just facing a possible termination fee for switching to a no contract plan even though I'd still be with T-Mobile. I'll figure it out but thank you so much for taking the time to help me out.
Sent from my SGH-T999 using xda premium
iirc you are allow to switch to the no contract plan with no fees from the old value plan.
Under the old value plan you have a contract on the value plan and another contract on the phone (if you took EIP payment plan). They don't make you pay etf for the value plan anymore. But you are still on the hook to pay off the remaining balance of the EIP phone contract.
If you want the htc one you get another EIP contract. That's why I said I don't know if they will let you take on 2 EIP contracts on a single line.
Sent from my SGH-T889 using Tapatalk 2
What about if I bought my nexus 4 off contract but signed a contract to get a cheaper monthly plan? Currently I pay 30 for my plan (family plan my line). I don't pay for a phone but I'd be willing to pay 20 more for the one. Anyone know if that would work?
Sent from my Nexus 4
*UPDATE* Only 1 EIP per plan so if I wanted to purchase either the GS4 or HTC One for $99 off-contract I'd have to pay my remaining EIP balance of my current phone in order to start up a new one with one of these devices or any future devices offering the same deal.
Sent from my SGH-T999 using xda premium
This is my current quandary, figure I can sell my Nexus 4 and pay off EIP balance and buy One and still profit!!
Sent from my Nexus 4 using Tapatalk 2
bryancotton84 said:
This is my current quandary, figure I can sell my Nexus 4 and pay off EIP balance and buy One and still profit!!
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Don't understand how you can profit when you pay full price of the phone.
Sent from my SGH-T889 using Tapatalk 2
Ok profit in the short term
Sent from my Nexus 4 using Tapatalk 2

Available for employees?

Anyone know if this is available for employees or when it will be? I am on a SWAC account? Thanks
Sent from my LG-LS970 using xda premium
Not one employee in the house?
Sent from my LG-LS970 using xda premium
D
Sent from my SPH-L900 using xda premium
I got mine for free through HTC's Champions program. 250 deposit that they refund part of when you send your qualifying device back to htc. I'm lucky enough to have a Note II that is offering a full deposit refund :good: The downside of this program is I have to wait 2 weeks for them to ship it out to my store Not sure if the program applies to sprint corporate though I'm a 3rd party store.
Darkendvoid88 said:
I got mine for free through HTC's Champions program. 250 deposit that they refund part of when you send your qualifying device back to htc. I'm lucky enough to have a Note II that is offering a full deposit refund :good: The downside of this program is I have to wait 2 weeks for them to ship it out to my store Not sure if the program applies to sprint corporate though I'm a 3rd party store.
Click to expand...
Click to collapse
Sent from my SPH-L900 using xda premium
Htc champions is for preferred retailers only
Sent from my HTCONE
Att seems to be shipping in a few weeks from what my ram has told me.
Sent from my HTCONE using xda app-developers app
adrianr514 said:
Htc champions is for preferred retailers only
Sent from my HTCONE
Click to expand...
Click to collapse
It would appear this is the case, on the site they specifically sate "does not apply to corporate" and only list Preferred/Platinum dealers on the approved dealer list.
So, can employees buy it? Not some HTC program. I mean is it available for employees of Sprint to purchase from our company on our computer at work.
I am only asking because I live on the far side of town from the employee store. I would hate to make the trip for no reason.
Sent from my LG-LS970 using xda premium
No not yet. They put it up through there site to get people to trade in there galaxy s3 straight up (htc rep said it was aimed at the s3)
It might be a little while inventory is strained and still no black available. But on a positive note they have been quicker with employee availability minus the iPhone
Sent from my SPH-L900 using xda premium
I saw signage for HTC Champions at the Radioshack where I work... There are Radioshack everywhere. See if you can do it there.
Shifted from the bottom of the rabbit hole
thronnos said:
I saw signage for HTC Champions at the Radioshack where I work... There are Radioshack everywhere. See if you can do it there.
Shifted from the bottom of the rabbit hole
Click to expand...
Click to collapse
Its only through there site you pay them 250 for the phone they send it, you send yours in and they cut you a check for it
Update on availability I'm the advocate at my store and my phone had to be returned to inventory cause of constraints so.... Expect even longer of a wait
Sent from my SPH-L900 using xda premium
Can employees buy it now? I know it had only been a week but the S4 came out so I didn't know if that changed things.
Sent from my LG-LS970 using xda premium
kc_exactly said:
Can employees buy it now? I know it had only been a week but the S4 came out so I didn't know if that changed things.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
hey KC employee here, cannot purchase the One yet, i hate waiting so i bought it outright from Best Buy, will post again when i see its available
so even if i provide the device i cant activate it on my dealer line?
LymeWire said:
hey KC employee here, cannot purchase the One yet, i hate waiting so i bought it outright from Best Buy, will post again when i see its available
Click to expand...
Click to collapse
....
Sent from my HTCONE using xda premium
LymeWire said:
hey KC employee here, cannot purchase the One yet, i hate waiting so i bought it outright from Best Buy, will post again when i see its available
Click to expand...
Click to collapse
criptix said:
That's what I did.....
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
My understanding is (got this confirmed by corporate when trying to get iPhone 5) that even if you buy the handset full price even if directly from manufacturer, you cannot activate it on an employee account or you risk getting on corrective action up to termination. This was huge deal when the EVO 4G came out. A manager in my district almost got fired for this...
Wait until sprint sprint sends communication to employees that you can buy it for swac accounts. Just my .02 cents
Sent from my iPhone using Tapatalk 2
eurominican said:
My understanding is (got this confirmed by corporate when trying to get iPhone 5) that even if you buy the handset full price even if directly from manufacturer, you cannot activate it on an employee account or you risk getting on corrective action up to termination. This was huge deal when the EVO 4G came out. A manager in my district almost got fired for this...
Wait until sprint sprint sends communication to employees that you can buy it for swac accounts. Just my .02 cents
Sent from my iPhone using Tapatalk 2
Click to expand...
Click to collapse
haha hope thats not true bc ive done it for the epic 4g touch, the galaxy nexus, the evo lte and now the htc one
xanmanz31 said:
so even if i provide the device i cant activate it on my dealer line?
Click to expand...
Click to collapse
I had no problem activating mine on a sero plan through sprint's online chat. Idk how sprint corporate works but I dont see why it would be an issue.
I don't think that is true. I have bought numerous devices and activated them before they were available to employees.
BTW, any word on if this is available yet?
Sent from my LG-LS970 using xda premium

Add TEP

Anyone else get TEP added automatically for your ONE. I just noticed that I have it and all I did was chat with a rep to activate my line.
I did. I had went into the store and didn't find out till today.
Sent from my HTCONE using xda app-developers app
Possibly doing it to increase their attachment numbers. Attachments such as the international package or TEP are counted metrics for us preferred retailers but idk if the same applies to corporate. At least in my store we'd never apply anything that would increase your bill without you asking for it or us confirming you want it.
Lately there's been a push to attach tep do the rep most likely added it
Sent from my HTCONE
I was told in the store that it was required for the one. I didn't mind cause I had it before
Sent from my HTCONE using xda app-developers app
Just noticed I have it too, kinda pissed about it. I have never had any insurance on a phone and I don't need or want it.
Sent from my HTCONE using xda app-developers app
She asked if I wanted it.. But other times they just added it with out asking.. I go online and remove it as soon as I get home. Then I call customer service and tell them it was added with out asking and they usually waive the activation fee for me.
Sent from my Note II
Konfuzion said:
Just noticed I have it too, kinda pissed about it. I have never had any insurance on a phone and I don't need or want it.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I just went online and removed it with no issue.
raptoro07 said:
I just went online and removed it with no issue.
Click to expand...
Click to collapse
Granted its easy enough to remove but that's not the point, it was added without my consent.
Sent from my HTCONE using xda app-developers app
Konfuzion said:
Granted its easy enough to remove but that's not the point, it was added without my consent.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Read what I posted about to posts up
Sent from my Note II
As a Sprint sales associate & technician, I can tell you TEP is not required for any phone. I always suggest it (and have it on my own line) because I see a lot of people that get screwed without it. At least for the first couple months of having the phone. TEP can only be added at the time of purchase (or within 30 days but they don't usually tell you that), but you can remove it at any time with no hassle.
Regardless, that wasn't cool to add that on without your permission. Always look at the contract when they print it out in the store and see if everything is correct. Unfortunately, you can't really do that over the phone. In Sprint's defense, it's not a Sprint thing to just add it to your account, we're all individuals like yourself working for the company and how honest we are in what we do is directly linked to the person. We're not all like that.

What carrier are you using your N5 with? -Discussion-

Lots of threads about shipping among other things. But what carrier are you using your PHONE on? I am personally using T-Mobile with Unlimited everything on a family plan.
Since this device is being sold around the world, i think an actual poll would be too lengthy and have too many options. So please just post as a comment!
twolfekc said:
Lots of threads about shipping among other things. But what carrier are you using your PHONE on? I am personally using T-Mobile with Unlimited everything on a family plan.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I am locked into contact with AT&T, so for the time being i am using AT&T but will be switching to T-Mobile's unlimited plan ASAP.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
When mine finally ships and I get it, I'll be running it on AT&T.
Sent from the other side of the Milky Way with my S4.
Sprint Sero-P for now, but might try out T-Mobile $30/month plan for a month or two.
supitsronnie said:
I am locked into contact with AT&T, so for the time being i am using AT&T but will be switching to T-Mobile's unlimited plan ASAP.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
Click to expand...
Click to collapse
Depending on your current bill, could potentially be worth it to cancel early. I have a friend that is going to cancel their verizon, because they will save more money than the cancellation fee.
As for me, T-mobile, been with them since 2001. (GO VOICESTREAM)
Um, you forgot to add the poll to your poll thread.
I will be using AIO pro plan.
Sprint is my carrier.
Will be Three UK. 2000 minutes, 5000 texts, 5000 three to three minutes, unlimited data with free upgrade to 4G in December including unlimited tethering all for £15 a month on a 12 month sim only contract.
Sent from my GT-I9505 using Tapatalk
supitsronnie said:
I am locked into contact with AT&T, so for the time being i am using AT&T but will be switching to T-Mobile's unlimited plan ASAP.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
Click to expand...
Click to collapse
Same Situation, however I am in the midst of fighting with them over this nonsensical 61 Cent "Administrative Fee" they added per line to my Family Plan. They never notified anyone and in breach of contract. I am going to try to be released for their breach of contract.
T-Mobile!
I ordered the free micro sim kit from T-Mobile today. Plan on buying their 1000 minute $100/yr prepaid plan. Wifi for 90% of it's use. Sad to hear about Google stopping 3rd party VOIP apps next year, no more GrooveIP, Talkatone and others... still not sure if I'd use 1000 minutes per year.
Straight Talk Att LTE
T-Mobile
AT&T is my grandfather's plan, don't think I'll be seeing a 2g data data toggle on this one.
Can't wait to have some faster speeds before the throttle.
Sent from my Nexus 4 using XDA Premium 4 mobile app
3g UK
Sent from my GT-I9505 using XDA Premium 4 mobile app
at&t
Sent from my XT1058 using XDA Premium 4 mobile app
My AT&T contract ended today (perfect timing). So I'm going to give T-Mobile's $30/mo prepaid service a try as soon as my nexus gets here.
Straight talk At&t. I really wish Tmo would get the LTE in my area already because that seems to be the best choice. Just can't deal with edge/2g speeds and att has great LTE coverage for me. Even better than vzw in a lot of places.
Sent from my Galaxy Nexus using Tapatalk
AT&T Go Phone
Sent from my SGH-M919 using Tapatalk

T-Mobile paying ETF now if you want to leave sprint

"T-Mobile 'Get out of Jail Free Card' pays contract cutters up to $650 per line" http://feedly.com/k/1dwQMyQ
I'm thinking it would be a lot nicer to have a gsm One 2 than a cdma one. Have at it guys!
Sent from my HTCONE using Tapatalk
EDIT:
New link that works
http://www.androidguys.com/2014/01/...free-card-pays-contract-cutters-650-per-line/
No disrespect to the devs here in sprintland, it's all about the updates
Sent from my HTCONE using Tapatalk
Thanks !!!
Sent from my HTCONE using XDA Premium 4 mobile app
FrozenRiff said:
"T-Mobile 'Get out of Jail Free Card' pays contract cutters up to $650 per line" http://feedly.com/k/1dwQMyQ
I'm thinking it would be a lot nicer to have a gsm One 2 than a cdma one. Have at it guys!
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
Taking this.. thanks!
Link returns bad
Sent from my HTCONE using xda app-developers app
tommason1968 said:
Link returns bad
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Try this one
http://www.androidguys.com/2014/01/...free-card-pays-contract-cutters-650-per-line/
So many people are about to be gone...me too maybe lol.
Lancerz said:
So many people are about to be gone...me too maybe lol.
Click to expand...
Click to collapse
Sprint better step it up, that is all. Framily plans don't cut it
Sent from my GT-N5110 using Tapatalk
FrozenRiff said:
Sprint better step it up, that is all. Framily plans don't cut it
Sent from my GT-N5110 using Tapatalk
Click to expand...
Click to collapse
Exactly, all these new plans Sprint is coming out with end up costing us more money than the plans we already have so why would we switch to them.
This is really tempting since T Mobile has better coverage and more 4G where I live than Sprint.
I'm going to scope it out. Might be something to jump on.
Sent from my HTCONE using Tapatalk
Well I went to the website to check out how much it would be for 2 lines and it would end up costing more on T Mobile. First off you HAVE to finance a device or pay the full price up front. So 2 lines with unlimited everything comes up to $120 per month plus if I were to get 2 HTC Ones that would be an extra $50 per month. So $170 before taxes and fees. I think you have to buy the insurance also but I'm not sure. I'm going to go into a TMobile store and check it out for sure though.
Sent from my HTC One using Tapatalk
I don't understand why people think these no contract plans are any better than signing a contract.
Why would you want to be on the hook for paying off a 600$ device rather than paying a 200$ early termination fee..
Sprint has the cheapest plans of the major providers flat out, and the network is improving quickly
Sent from my HTCONE using xda app-developers app
T-Mobile has no 3g or 4g in my area, they only have edge no way I'm leaving Sprint for that at least with Sprint I have Damn Good 4g and 3g.
Sent from my HTCONE using XDA Premium 4 mobile app
---------- Post added at 01:53 PM ---------- Previous post was at 01:52 PM ----------
THADDIUS25 said:
T-Mobile has no 3g or 4g in my area, they only have edge no way I'm leaving Sprint for that at least with Sprint I have Damn Good 4g and 3g.
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sent from my HTCONE using XDA Premium 4 mobile app
T-Mobile can go away already..
Sent from my HTC ONE using XDA Premium 4 mobile app
This isn't for everyone but for those who are in bad sprint areas would like it or those who complain about the long wait for updates would like it too since gsm always gets the update first
Sent from my HTCONE using Tapatalk
FrozenRiff said:
This isn't for everyone but for those who are in bad sprint areas would like it or those who complain about the long wait for updates would like it too since gsm always gets the update first
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
Exactly. Good info for those who want it. Those who don't shouldn't complain, just stay where they're at. Already sent a link to a friend who was talking about jumping ship from Verizon.
Sent from space...
Yeah I'd rather have my text messages send and receive normally. Past T-Mobile people I've texted have told me of "texting issues" and the whole "edge" thing. No thanks, if my LTE drops, at least 3G is faster than edge. And I'm not giving up my unlimited 4G LTE & tethering. As for upgrades... If I really want the phone like my two HTC Ones then I pay full price. T-Mobile sounds good and all but i know there's a catch there some here. And Sprint made me happy thay my AT&T friends with extreme speeds sometimes ask me to lend my portable hotspot when their LTE drops to HSPA or Edge.
Sent from my HTC ONE
I went to a T-Mobile store today to inquire about it. What kills it for me is that you HAVE to purchase a device from them, and our Ones are only worth $106 in trade-in. Doesn't seem fair when I could sell it on CL for $275. The cost would work out roughly the same. $86/month. They also don't pay the ETF directly. You have to cover it, then you get a prepaid MasterCard in 4-8 weeks. So to start the plan, you're looking at potentially hundreds of dollars.
Yeah, it's contract free, but it's not really worth it in my opinion. Sprint does just fine in Metro Atlanta, and as much as I feel I'm getting boned by them, it's the smallest in the long list of dicks that are phone companies.
flomexico said:
I went to a T-Mobile store today to inquire about it. What kills it for me is that you HAVE to purchase a device from them, and our Ones are only worth $106 in trade-in. Doesn't seem fair when I could sell it on CL for $275. The cost would work out roughly the same. $86/month. They also don't pay the ETF directly. You have to cover it, then you get a prepaid MasterCard in 4-8 weeks. So to start the plan, you're looking at potentially hundreds of dollars.
Yeah, it's contract free, but it's not really worth it in my opinion. Sprint does just fine in Metro Atlanta, and as much as I feel I'm getting boned by them, it's the smallest in the long list of dicks that are phone companies.
Click to expand...
Click to collapse
Yeah, what he said! I work in Pendergrass, Geogia, which is about 90 miles north of metro Atlanta, and formerly a 3G area if I was lucky. Within the last four months it has gone from spotty 3G to 2 bars of LTE. And that's literally out in the boonies. That much improvement that fast is worth hanging around, especially with the whole Mastercard bait and switch crap. Sprint is really earning my business these days. My penny and a half...

Categories

Resources