[Q] Transfer speed issues - Moto X Q&A

I have my Moto X which is an awesome device, BUT
My transfer speed is horrible. It takes 5 minutes to transfer a single picture, ~ 200kb from my desktop to my phone.
I have tried various USB cords, both OEM and other cords, as well as other computers. This is the only device that performs this slowly.
Can anyone help me with this?

Varelse said:
I have my Moto X which is an awesome device, BUT
My transfer speed is horrible. It takes 5 minutes to transfer a single picture, ~ 200kb from my desktop to my phone.
I have tried various USB cords, both OEM and other cords, as well as other computers. This is the only device that performs this slowly.
Can anyone help me with this?
Click to expand...
Click to collapse
I don't know what to tell you besides that's not normal. Maybe you aren't using the most updated drivers for moto. Go download Moto device manager and see if it fixes it. I transferred Ill say 500 but don't quote me pictures in less than 5 minutes. I did a couple times stop transferring them because it would say 30 minutes to transfer but then again i didn't stop it once and it eventually went back down to less than 5 minutes so I don't know. Drivers is my best advice

Any other ideas? Not working, still taking 5 minnutes to transfer a small item over. -_-
Even contacted Moto tier 2 support who was completely useless. Basically told me that im SOL, goodluck.

Varelse said:
Any other ideas? Not working, still taking 5 minnutes to transfer a small item over. -_-
Even contacted Moto tier 2 support who was completely useless. Basically told me that im SOL, goodluck.
Click to expand...
Click to collapse
click reply next time if you want me to know you responded to me. Otherwise it was just change I came by this and remembered posting in it.
Anyway, so you installed moto device manager and had your phone plugged in with MTP so that the device manager ran and updated all of your drivers correct?
You must also have the right cable which I know you said you tried multiple including the one that came with the device. Im assuming you tried multiple usb ports because 3.0 might be causing the problem. Have you tried enabling usb debugging? I'm assuming so.
have you tried a different picture? maybe it is something with the picture itself...
I'm honestly thinking maybe you downloaded moto device manager but then it never updated the phone when you plugged it in. Basically if a web page is not automatically opening every time you plugged your phone in then you didn't update the drivers through moto device manager or you are not connected to the device with MTP but the other option which im blanking on for some reason and don't feel like plugging my phone in. let me know if none of that cleared anything up.

jayboyyyy said:
click reply next time if you want me to know you responded to me. Otherwise it was just change I came by this and remembered posting in it.
Anyway, so you installed moto device manager and had your phone plugged in with MTP so that the device manager ran and updated all of your drivers correct?
You must also have the right cable which I know you said you tried multiple including the one that came with the device. Im assuming you tried multiple usb ports because 3.0 might be causing the problem. Have you tried enabling usb debugging? I'm assuming so.
have you tried a different picture? maybe it is something with the picture itself...
I'm honestly thinking maybe you downloaded moto device manager but then it never updated the phone when you plugged it in. Basically if a web page is not automatically opening every time you plugged your phone in then you didn't update the drivers through moto device manager or you are not connected to the device with MTP but the other option which im blanking on for some reason and don't feel like plugging my phone in. let me know if none of that cleared anything up.
Click to expand...
Click to collapse
I've tried multiple pictures, and no go. Downloaded the official moto drivers from motorola's site and still the same.
It seems like for some reason the phone wont allow a transfer for the first few minutes when I try to send something over to it. I dont have it encrypted or anything like that, and my USB debugging has been off.
Why would USB 3.0 be causing the problem? All the ports on all the machines I have tried are 3.0... I dont have any USB 2.0 devices...

Varelse said:
I've tried multiple pictures, and no go. Downloaded the official moto drivers from motorola's site and still the same.
It seems like for some reason the phone wont allow a transfer for the first few minutes when I try to send something over to it. I dont have it encrypted or anything like that, and my USB debugging has been off.
Why would USB 3.0 be causing the problem? All the ports on all the machines I have tried are 3.0... I dont have any USB 2.0 devices...
Click to expand...
Click to collapse
IDK why usb 3.0 seems to have issues with some things but it does. You can't flash some stuff on your phone with a 3.0 usb port because it will give you errors. I think the technology just isn't fine tuned for all devices yet. Find a 2.0 port or 1.0 and test it out. I use 1.0 ports because I'm never moving enough stuff that the speed really matters and I know those ports are always stable.

Related

USB issues after fresh 2.0b and .03 radio plz help

I recently switched from fresh 1.1 to fresh 2.0b and also the new radio flipz came out with. I love it and I cant wait for all the bugs to be out. I do have a kinda serious problem tho and need the advice of a droid/linux guru. Why is my usb connection not working anymore. I tried it on 3 cpus and no recognization. Also I used the dev tools and it says everythings fine. Some other things I have done is wiped->flashed etc. no luck and also installed the drivers. nothin. On a side note it does charge! thanks alot any advice would help!!!
When you say your USB doesn't work, what exactly do you mean? Do you mean that your device is no longer recognized?
If that is the case, try this (also, make sure usb debugging is enabled):
I have win 7 64 and here is what worked for me:
1. Uninstall HTC Driver (this will likely give you an error, you can ignore it)
2. Uninstall HTC Sync
3. Download and install PdaNet
4. Follow the directions when installing PdaNet
Yea basically the phone is connected cia usb cable. by using the app" dev tools" i can tell the phone and computer are communicating with each other but no notification by windows or phone and they will not Activsync, htc sync, or mount. Also if you boot to recovery it will add files. really odd but it seems to be a problem with alot of ppl. Preciate it im trying what u said right now I will post with results.
pjung1 said:
Yea basically the phone is connected cia usb cable. by using the app" dev tools" i can tell the phone and computer are communicating with each other but no notification by windows or phone and they will not Activsync, htc sync, or mount. Also if you boot to recovery it will add files. really odd but it seems to be a problem with alot of ppl. Preciate it im trying what u said right now I will post with results.
Click to expand...
Click to collapse
turn on USB debugging
USB debugging is most definitley on. I double triple check it every time. The uninstallation of htc sync and driver and the install of the pdanet did not work everything was fine until 2.1 and the radio. But I did wipe and reflash a second time
bump still strugglin comin guys someone has to have the answer
well the radio should have NOTHING to do with connecting via usb... try nand-ing back to a 1.5 and see if you can connect through adb again.. my $0.02
I have the same problem and I am using damage 1.0...The problem is that it no longer gives me any options when i plug in to my computer. I have been working on this for a few days, it really sucks cuz i don't have any other roms on my memcard so I am kinda screwed if I can't figure this out...maybe i will just wipe and start over. I am 100% sure this is not related to the radio whatsoever. Does anyone know how to change the default for when u plug into a computer...i have tried just going to settings/connect to pc. Ask me is checked, and disk drive is default. I am wondering if there is a default to clear in apps management.
bee976 said:
I have the same problem and I am using damage 1.0...The problem is that it no longer gives me any options when i plug in to my computer. I have been working on this for a few days, it really sucks cuz i don't have any other roms on my memcard so I am kinda screwed if I can't figure this out...maybe i will just wipe and start over. I am 100% sure this is not related to the radio whatsoever. Does anyone know how to change the default for when u plug into a computer...i have tried just going to settings/connect to pc. Ask me is checked, and disk drive is default. I am wondering if there is a default to clear in apps management.
Click to expand...
Click to collapse
Got it.
Go to Settings > Connect to PC
Choose away
pjung1 said:
I recently switched from fresh 1.1 to fresh 2.0b and also the new radio flipz came out with. I love it and I cant wait for all the bugs to be out. I do have a kinda serious problem tho and need the advice of a droid/linux guru. Why is my usb connection not working anymore. I tried it on 3 cpus and no recognization. Also I used the dev tools and it says everythings fine. Some other things I have done is wiped->flashed etc. no luck and also installed the drivers. nothin. On a side note it does charge! thanks alot any advice would help!!!
Click to expand...
Click to collapse
well if you are using disk drive you need to use usb ports build into the mobo. idk why but any usb that is not built in will give you problems. even on my laptop the usb ports that are plugged into the mobo dont work but the ones built in do. try that.
Avalaunchmods said:
well if you are using disk drive you need to use usb ports build into the mobo. idk why but any usb that is not built in will give you problems. even on my laptop the usb ports that are plugged into the mobo dont work but the ones built in do. try that.
Click to expand...
Click to collapse
I am not sure what u mean by mobo? but it worked on the same usb's when i first flashed, i typically use the exact same usb for everything...i have 4 ports built into my laptop and none of them work for the phone. i even tried reinstalling drivers and htc sync...idk, i just wiped, and then restored and still no go, i guess i will try a wipe w/o restore.
If you're on a desktop, he means plug the cable into the USB ports on the back of the computer chassis. The USB ports there are soldered directly onto the motherboard, where as USB ports on the computer chassis are connected by a cable to the USB headers on the motherboard. What he's saying is that the cable could've been damaged/fried/came loose, so try the ones in the back.
mrinehart93 said:
If you're on a desktop, he means plug the cable into the USB ports on the back of the computer chassis. The USB ports there are soldered directly onto the motherboard, where as USB ports on the computer chassis are connected by a cable to the USB headers on the motherboard. What he's saying is that the cable could've been damaged/fried/came loose, so try the ones in the back.
Click to expand...
Click to collapse
OiC, that isn't the problem I have tried multiple ports on all of my computers(all laptops) as well as multiple cords...idk FML, just reflashed will see if it works.
ok so i just wiped and reflashed, now i am stuck at the X loading screen and the phone is frozen...FML, is it bricked, i can still get into recovery, i have the old fresh 1.1 ROM on my card, should i just flash that, or should i just use the nandroid backup i made from stock?
ok so flashed back to stock and my computer still won't recognize my phone...any other ideas, it has to be the computer right?
bee976 said:
ok so flashed back to stock and my computer still won't recognize my phone...any other ideas, it has to be the computer right?
Click to expand...
Click to collapse
unless your phone won't charge plugged into the wall (meaning it's your phone), then yes.
Did u check with changing the cord ??
I had a similar problem after upgrading radio & fresh 2.0b. I just changed the USB cable and it worked fine. Even now it doesnt yet work with the earlier cable. Something went wrong in that front, but a diff usb cable did the trick for me. try it out
i have changed 5 cords. have messed with every setting known to man after doing so wiped and reflashed. everything i have used every usb port 1.0 and 2.0 and my phone most definitly charges ( my phones never been so charged) i am a comp prog going on my mis degree im pretty good at this and know my stuff Im just wonndering 2 things is it phone or cpu? reason I keep being so indecisive is because comp will recognize a device when it is in heroc but wont verify its a hero( ive tried all drivers) but phone connected fine b4 2.0 i duno im all out of ideas im gonna try to install the new heroc .6 and hope for the best thanks for the input guys!!!

[Q] Windows "USB Device Not Recognized" error

Does anyone else have this problem? When I connect my phone to either my laptop (winXP) or my desktop (win7x64) I periodically - constantly, really - get this message:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."
When I click the message, it identifies my phone as a Generic USB Hub (4 ports) with the first child being a USB Mass Storage Device, the second being the problematic "Unknown Device" and the last two are "Unused Port"s.
This happens whether the phone is in charge-only or mass storage mode. I tried installing the autoplay drivers and that didn't help, so I uninstalled them. No hubs are involved - I've always plugged straight into the tower or laptop. I've also tried two different quality (first party Motorola) cables.
Mass storage mode works fine despite the error - I can access the Internal storage as well as the SD card. Is this a problem with my phone, or am I missing some software on the Windows side?
Ben
crt_ben said:
Does anyone else have this problem? When I connect my phone to either my laptop (winXP) or my desktop (win7x64) I periodically - constantly, really - get this message:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."
When I click the message, it identifies my phone as a Generic USB Hub (4 ports) with the first child being a USB Mass Storage Device, the second being the problematic "Unknown Device" and the last two are "Unused Port"s.
This happens whether the phone is in charge-only or mass storage mode. I tried installing the autoplay drivers and that didn't help, so I uninstalled them. No hubs are involved - I've always plugged straight into the tower or laptop. I've also tried two different quality (first party Motorola) cables.
Mass storage mode works fine despite the error - I can access the Internal storage as well as the SD card. Is this a problem with my phone, or am I missing some software on the Windows side?
Ben
Click to expand...
Click to collapse
Have you tried installing the WHQL drivers for this device from here: http://www.lgforum.com/resources ?
majorpay said:
Have you tried installing the WHQL drivers for this device from here: http://www.lgforum.com/resources ?
Click to expand...
Click to collapse
Thanks for the suggestion major. I tried those drivers with no luck - the message still pops up frequently in both charge and mass storage modes.
crt_ben said:
Thanks for the suggestion major. I tried those drivers with no luck - the message still pops up frequently in both charge and mass storage modes.
Click to expand...
Click to collapse
Odd... I had issues with the original drivers, but once installed, I never had another prompt again.
edit: I had it one more time, but it found them and installed them
that's very interesting. i also use 2 machines--one with xp and one with win7. my usb connection worked flawlessly on both. fyi...my connection default is mass storage, and i've actually never tried the other options. i wonder why the difference? did you make any changes? are you rooted? i am not.
gr33nT said:
that's very interesting. i also use 2 machines--one with xp and one with win7. my usb connection worked flawlessly on both. fyi...my connection default is mass storage, and i've actually never tried the other options. i wonder why the difference? did you make any changes? are you rooted? i am not.
Click to expand...
Click to collapse
Hi gr33nT,
Thanks for responding. I'm 100% stock at the moment, not rooted or anything (though it will be soon ) Sometimes I use charge only if I have it connected to my laptop at work but I still want to listen to music from the SD card. I may see if I can get Verizon to swap out the phone, the message pops up all the time and it's getting annoying...
A quick follow-up on this one: I tried the stock LG cable on my win7 machine (I had been using moto cables). I installed BOTH the bootstrap drivers as well as the LG drivers from the web - still happening. I rooted with these drivers via S1C so I know the drivers are good. If nobody else has run into this, something is probably wonky with my phone, so I'm probably going to exchange it.
For mine, every time I connect, it asks me if I want to install bootstrap. Even though, they have already been installed cuz I am rooted.
I've had the same issue both as stock, and rooted and in every configuration with the phone and PC you can think of. I've downloaded the drivers and installed them from both the phone and web site all to no avail. This is really getting annoying.
I hope someone has a fix for this.
AndroidCraig said:
I've had the same issue both as stock, and rooted and in every configuration with the phone and PC you can think of. I've downloaded the drivers and installed them from both the phone and web site all to no avail. This is really getting annoying.
I hope someone has a fix for this.
Click to expand...
Click to collapse
Hmm...that is troubling. I'm still having the issue running the stock rom and rooted, now. When I get time I'm going to drop by the Verizon store and hopefully they'll replace the phone - I suggest you try the same, as I doubt it's the computers we're using. My win7 box and winXP work laptop could hardly be more different!
I doubt a replacement will fix anything, I experience the same thing as majorpay. Drivers worked for a while and then it started asking for it again. This also causes issues when using usb tether as its connecting and disconnecting. The issue is not present when used as a mass storage device.
bwhxeon said:
I doubt a replacement will fix anything, I experience the same thing as majorpay. Drivers worked for a while and then it started asking for it again. This also causes issues when using usb tether as its connecting and disconnecting. The issue is not present when used as a mass storage device.
Click to expand...
Click to collapse
Hi bwhxeon,
The issue (USB device not recognized - it sounds like you're referring to the autoplay driver installation) happens for me in mass storage mode also. I believe it has to be the phone as I've never had this problem on any of my PCs with my OG Droid or any other USB device. With this phone, I have the problem on all of my PCs.
I had the same problem. The error popups seemed random at first. I noticed if I enabled/disabled the WIFI on the device while it was connected, I could make the error popup.
I ended up getting a new replacement device when I also noticed the 4G Hotspot wasn't working either even after a factory restore. There was definitely a hardware issue with the phone.
USB Unknown Device
same issue here.. when using ADB though I have to set to Internet Connection then it goes away for a while until I want mass storage or just charge from USB again, then re-appears.
LG is not like most other phones as in usb debugging only works in internet connection mode where others go into it as soon as you plug it in.
Just kind of scanned this thread but have you tried a different USB cable? I was having a problem with mine only wanting to charge with the stock so I grabbed another cable and it has worked right ever since
Same issue, two different pcs, with two different cables. Bootstrap does not load anymore so I am using the drivers from the links, both sets of Lg verizon drivers
Sent from my VS910 4G using XDA App

Note 3 won't connect to PC, Kies 3 installed and everything

So I've run into a weird issue that was happening with my Atrix HD the last few days of its life too and now over to the note on my laptop.
I know this is probably a more computer specific problem, as it's recognized on my desktop but I'm running outta ideas here so maybe someone can help?
I've been flashing and rooting and all that jazz since android was released so I know how to work it and my thinkpad was accepting mtp/android connections as recently as september. I unlocked my Atrix HD bootloader and all that but couldn't get the phone to accept the twrp so eventually I just gave up because it was just a stop gap phone.
But now with my new Note 3, I can plug the phone to the laptop and it'll charge but it doesn't bring up the MTP notification (all my androids do this now)
I've checked device manager, it's not even an unknown device in the list..so weird.
Anyone run into this issue before? I know it's not really phone specific but yeah.
thanks in advance
Are you using it on a USB 3.0 port? My home pc only recognizes mine if it's plugged into USB 2.0. Fought this same fight last night myself. Good luck.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Do you guys have BC 1.1 enabled on your machines? If so that's why the 3.0 port doesn't work.
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
to both of you, my thinkpad (for some awful reason) doesn't have usb 3.0, so no there isn't any USB 3.0 issues.
Literally plug it into my laptop, and nothing. no response from the computer at all not even in device manager, just starts charging as if the phone was plugged into a low voltage socket or something.
baffling.
works absolutely fine on my desktop, but I don't have all my adb and sdk tools set up the way I like them on there.
I have no idea.
ERR edit that it just started working :/ weirdd
Verizon note 3 here - same issue.
Do you guys have any programs that's suppose to charge devices faster with usb? It has to be software related on your laptop
Sent from my SAMSUNG-SM-N900A using Tapatalk 5
To everyone with this problem, you have to specifically download the Note 3 drivers from Samsung
samsung.com/us/support/owners/product/SM-N900VZWEVZW
I was having the same problem, but now both Kies and manual usb file transfer work perfectly on Windows 8
I have same problem here as well ?? its not reconizing my phone in usb 3.0 and i have the newest drives as well for note 3 gn 9005
got it working
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Panikos said:
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Click to expand...
Click to collapse
I disable fast usb 3.0 charging in the BIOS..Now it works.
---------- Post added at 05:52 AM ---------- Previous post was at 05:51 AM ----------
pachi72 said:
I disable fast usb 3.0 charging in the BIOS..Now it works.
Click to expand...
Click to collapse
PEOPLE DISABLE FAST 3.0 USB CHARGING IN YOUR MOBO BIOS..IT WORKS FOR ME NOW>:highfive:
NOOOO its easy! thats too much work. All you have to do is dial *#0808# and click mtb+adb and that should solve the problem for everyone. If that doesn't click on something else lol but thats what I did.
Hope this helps someone :good:
Android3220 said:
NOOOO its easy! thats too much work. All you have to do is dial *#0808# and click mtb+adb and that should solve the problem for everyone. If that doesn't click on something else lol but thats what I did.
Hope this helps someone :good:
Click to expand...
Click to collapse
Your going to mess your phone up some kind of bad playing with those settings if you don't know what your doing. Also please don't recommend doing any of that without a trustworthy source because you can cause another person to mess up their phone as well.
The Note 3 does NOT support BC 1.1. That's what "Fast Charge" or whatever they call it is. Your phone will not use that connection so there is no workaround, just disable the BC 1.1 function.
Agent said:
Your going to mess your phone up some kind of bad playing with those settings if you don't know what your doing. Also please don't recommend doing any of that without a trustworthy source because you can cause another person to mess up their phone as well.
The Note 3 does NOT support BC 1.1. That's what "Fast Charge" or whatever they call it is. Your phone will not use that connection so there is no workaround, just disable the BC 1.1 function.
Click to expand...
Click to collapse
Yes I stand corrected however I always mess with these settings in order to unlock 90% of the gsm galaxy lineup. This is just a different way of mounting your phone to the computer at least that is what I was told and have been doing for a while. I have tried all the methods on the note 3 and so far no problem. I have been using my phone like this for a while without any hiccups and I had this usb problem since day one on my SAMSUNG laptop so I tried this method which worked. You can easily switch back to the same setting but once again you might be right about the messing up your phone part. FYI MTP just stands for media trasnfer protocal I think so I went with it after a little research.
Just letting everyone know what worked for me no harm done
Android3220 said:
Yes I stand corrected however I always mess with these settings in order to unlock 90% of the gsm galaxy lineup. This is just a different way of mounting your phone to the computer at least that is what I was told and have been doing for a while. I have tried all the methods on the note 3 and so far no problem. I have been using my phone like this for a while without any hiccups and I had this usb problem since day one on my SAMSUNG laptop so I tried this method which worked. You can easily switch back to the same setting but once again you might be right about the messing up your phone part. FYI MTP just stands for media trasnfer protocal I think so I went with it after a little research.
Just letting everyone know what worked for me no harm done
Click to expand...
Click to collapse
I tried installing the drivers from samsung with no luck and then tried this and no luck either. GOD DAMNIT! Why is google making it harder and harder to do this ****? Why can't it be as simple as moving files to another other usb drive like it used to be.
IT works!!it actually works..
what i did was,,download kies 3,supported kies for note 3, and go to Tools tab, and see the option "reinstall device driver" dont unplug your note 3,,and voila!!just wait a while, and see how the kies recognize ur note 3..:laugh:
Android3220 method works for me using Note 3, Windows and Kies. Thank ypu.
Panikos said:
Had the same problem after trading in handset,maybe there is some kind of hardware identifier messing things up for usb?
I removed (uninstalled and deleted) drivers for usb, including for hub then reinstall hub drivers followed by reinstall driver option in Kies3 to install samsung drivers. This got everything working.
Click to expand...
Click to collapse
Do you plug it in USB port 3.0 or in 2.0? Mine, either port are not working
Try using a USB hub,,, 2.0 or 3.0.... this will work......
Go to device manager then to USB find the Samsung driver uninstall. Plug your note 3 in then your system will see your note 3 and reinstall your drivers. Then your good to go.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Pullback said:
Do you plug it in USB port 3.0 or in 2.0? Mine, either port are not working
Click to expand...
Click to collapse
From what I remember I had tried both and neither worked before re-installing as described

[SOLVED] Charging but not recognized by the PC

Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Click to expand...
Click to collapse
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
willcor said:
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
Click to expand...
Click to collapse
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Hazardous Pain said:
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Click to expand...
Click to collapse
hi ,
why i still think its laptop /pc drivers related.
(But yes ,i might be completely wrong ..?)
i have laptop win 10 x64 also.
The issue is of laptop, not always recognizing a device /similar as yours ,but charging device .
Other devices, when trying to connect to laptop (,not just my Note5 ),( from time to time) eg Note 2,..3 ..4 , USB flashstick ..my Polar M400 running watch etc .Device is not recognized but charging .
So for me,
its just not Note 5 but other devices also (.from time to time) .
My "take " on this issue is that it points between drivers (pc ,laptop) //// relevant devices eg Note 5 ..etc . and not just the firmware issue of Note 5 ,??
but yes, as stated i might be wrong .
good luck
Post note ,
i have to add reinstalling drivers "sometimes " help " ,
but it happens again, later. ( not recognizing device )
So i am pointing fingers, at Windows o/s + the "company/maker " of laptop ..pc and + devices .The compatibility between all three above ,combined and yes i had similar issues ( from time to time with Win 8 ../Win 8.1 etc ).
Yet, i have also found that certain of my devices
that work nearly 100% of time on my laptop !,
which indicates to me, the compatibility of devices between device /laptop ,is very good ..??
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
hi ,
strange ,
just for the record i also have a Lenovo Flex 2 laptop ( x64 ) Win 10 .!!!
i have rooted all my devices on Lenovo laptop ( Note 2, Note 3 , Note 4 and my Note 8.0 tablet etc )
Yet , i am at moment not interested in rooting my Note5 ( i have it already a couple of months )
I am happy keeping myself busy with Theme store ,tweaks/beta apps and lately with the interesting Lockmaster app( Play store ) for lockscreen ... etc .
If i get the root "urge " i pick up my other rooted devices and use them .or /update or/ install root only tweaks/apps etc. for my rooted devices .!!
i hope Marshmallow fixes your issues .!!
good luck
Jammol said:
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
There are no options in the pull-down menu it just says cable charging
Hazardous Pain said:
There are no options in the pull-down menu it just says cable charging
Click to expand...
Click to collapse
Did you try clicking where it says Cable Charhing?
Edit: Never mind that. I see what you mean. That's odd it's not there for you. It definitely sounds like a PC issue. You can try completely removing all Samsung drivers and start over. Just using the Uninstaller will not cut it though. You'll have to do a system level cleaning of all samsung drivers.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
navdeepavi said:
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
Click to expand...
Click to collapse
Jammol said:
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
Click to expand...
Click to collapse
I did plug it in my brother's laptop but no dice. I tried the OEM cable and an Asus cable on USB 2 and 3 ports, it did not work on either pc. How can I completely uninstall samsung drivers?
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
Hazardous Pain said:
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
Click to expand...
Click to collapse
so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
jayyusz said:
so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
Click to expand...
Click to collapse
Yes, exactly
Hazardous Pain said:
Yes, exactly
Click to expand...
Click to collapse
I'm having this same problem these same problems. Other then I'm not able to get it to recognize even after doing everything that was said to do in this thread.
I feel like I'm missing a file? I was messing with them and just may think that could be my problem. is there anything else that has not been said in this thread I could do to fix this problem? When connected to my computer it recognize it as a charger. I can't access my files from my computer to my phone.
any help would be very helpful! Thanks!
I'm having the exact same problem but now I tried to use Flashify to go back to original recovery instead of TWRP & now by recovery or boot IMG is screwed so it wont even boot to recovery..
It boots only to download mode & is not recognized by any PC we have, with every cable I've tried.. uhhgggggg
I was having the same issue. Here is what solved it for me:
• Disconnect the usb cable.
• Go to Control Panel\All Control Panel Items\Troubleshooting\Hardware and Sound
o Go down to device / hardware and devices – click on that
o Follow instructions to correct issues. This found I needed a bus device driver update.
o Let it update and once done go out.
• On PC - Go to Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings - go down until you get to the part that says "All Networks" ...expand the list by clicking on the arrow to the right. In this area you will see "Media Streaming" There should be an area highlighted in blue that says "Choose media streaming options" click on that. Make sure you "allow all" . Once that is done, click "ok" at the bottom. Plug your device into the usb and it should be recognized. Seems a recent Windows update has that filter off.
• Now, restart your computer.
• Use original usb cord that came with phone! Plug in phone then plug in usb to computer.
• It should recognize your device now.
I now have to restart computer every time I want to connect my device but it works.
Hi I am having that same problem with my note 4. It doesn't seem to be a pc problem as no pc at all none Nada recognizes the phone. Windows 7 to Windows 10. None. Used 2 workmates of mine who also have note 4s on my laptop and all the laptops i used i used their phine on itand they worked so blaming the pc seems to be out of the equation..your solution and all those settings have been untouched as it has all devices allowed ..... tried cleaning the connectors and also different oem cables to no avail ..The only thing I have not done is change the logic board
Hi I hope somebody can help me. I am having exactly the same issue. though I don't think its PC or Laptop problem. I have two Note 5 the other one is working just fine, while the other Note 5 that was just charging was connected I noticed that running *#0808# I can select AP and CP but MTP+ADP was not selected and if I try selecting the radio button I will be able to but after pressing Ok or Reboot it back to no selection at all. Which I observe on my other Note 5 that was working its always selected every time I run *#0808#.
One more thing noticed is that on the Note 5 that was not working I boot it download (ODIN) mode and connect back to USB of my PC and Laptop, I hear a sound (the typical sound in windows once you connect any USB device) though I cannot access it I am positive that my USB port on both device are in good condition and since it was detected in windows through ODIN boot mode I was under the impression that its a phone software/firmware related. Can somebody help me on this one? thanks

Cannot get watch to connect to pc

I have installed all drivers i could fine. Whenever i plug the watch into my pc it doesn't even make the chime sound, nor does the device show up in device manager.
Can someone please help me, i just got my watch two days ago and would like to enable more cores because mines quite laggy on android wear 2.0.
If you have enabeld USB Debugging ?
This you can do in the Developers Options.
If you dont see Developers Options under SETTINGs then you must first enable the Developer Options...
To do this ...
Go to SETTINGS there in Devices Info and then TAP 7 times at Buildnumber... after this go back to Settings and you see the Developers Options and there you can enable USB Debugging
Sorry for my bad english...
i have already done that also. ive tried about everything i can fine. the dock charges the watch just fine, i have also tried different usb cords. is there any way to adb over wifi?
TTGZDOG said:
i have already done that also. ive tried about everything i can fine. the dock charges the watch just fine, i have also tried different usb cords. is there any way to adb over wifi?
Click to expand...
Click to collapse
Hey did you found any solution?
I am on the same boat, the watch can charge and works (laggy) fine, but I am unable to let it be recognize in any way.
I tried same USB cord with several phones and it's ok, but the watch cannot be in any way recognized...
Someone please help us out lmao, the watch is so damn laggy and battery is awful.
I managed to do adb over wifi on the watch, but obivously this do not help with unlocking bootloader or anything in fastboot mode..
codymamak said:
I managed to do adb over wifi on the watch, but obivously this do not help with unlocking bootloader or anything in fastboot mode..
Click to expand...
Click to collapse
Did you all download and try the latest adb? I was having this same issue and turned out that once I updated the adb from the Android sdk, everything worked perfectly.
Uhm, I'll try thank you!
I downloaded all the driver I could get, even from official android.com site, but still the issue is same:
When I plug USB cable in the PC, I get no chime sound or request of anything: tried putting the watch on cradle in standard running mode, in fastboot mode, or in recovery or even powered off.
Same result: no reaction from PC at all.
Tried connecting various phones with same cable as the watch cradle usb cable, everytime the driver kick-in and phone is detected and system either use Google USB driver or ask for drivers.
I read somewhere on the internet that if phone is not connected with Wear app the smartwatch is not connected? But how to do that if the watch is in fastboot mode for unlocking?
Btw I also found that the system update was to version NXG47C and now the fastboot menù is indicating that bootloader is version LENOK22b (secure boot is enabled in green and lock state is locked).
I am lost, even the SDK Android drivers did not change a thing, but more than anything else I do not get why PC do nothing (not even chime sound) when plugging in, my cradle is original and all things come from its box from 2014..I never tried before connection so I do not know if that was working before, but I am starting to think I need a new cradle maybe...
codymamak said:
Btw I also found that the system update was to version NXG47C and now the fastboot menù is indicating that bootloader is version LENOK22b (secure boot is enabled in green and lock state is locked).
I am lost, even the SDK Android drivers did not change a thing, but more than anything else I do not get why PC do nothing (not even chime sound) when plugging in, my cradle is original and all things come from its box from 2014..I never tried before connection so I do not know if that was working before, but I am starting to think I need a new cradle maybe...
Click to expand...
Click to collapse
I have 2 cradles (that -same thing as you- work with anything else instantly) and since the NXG47C/LENOK22b combo simply do not work, so it seems it isn't a cradle problem. :crying:
Did you find anything else, codymamak?
m3ta said:
I have 2 cradles (that -same thing as you- work with anything else instantly) and since the NXG47C/LENOK22b combo simply do not work, so it seems it isn't a cradle problem. :crying:
Did you find anything else, codymamak?
Click to expand...
Click to collapse
Sadly, no.
I was just looking to cradle options but what you are reporting here now makes me believing that really, it's something else...but probably only LG knows why they did that...Only reason I can think of, is to make us users purchase newer models locking out features that make it still good with AW 2.0
It's really a pity.
My only other idea is to try with a different OS, as atm I got only Win 10 64bit Creator Update , but I could use a old HDD and try with a Win 7 32bit...but it's a LOOOOOOOOONG shot as from my experience at least the chime sound should be there...:crying:
Oh! Different OS - I forgot to mention it before, sorry: I tried on Windows 10 and MacOS.
Again, both work fine with other Android USB-debugging-active devices.
Sorry for adding more bad news to an already bad story.. :/
I would have guessed this, sadly.
Well, this means something needs to be found to reactivate the fastboot connection from the devs...meanwhile, I found that the old dev options to lower the scale of the animations improves a bit the slugginess of the watch...
Let's hope someone notices this thread and find a way to help us out, as I'm 100% no-dev...
codymamak said:
Sadly, no.
I was just looking to cradle options but what you are reporting here now makes me believing that really, it's something else...but probably only LG knows why they did that...Only reason I can think of, is to make us users purchase newer models locking out features that make it still good with AW 2.0
It's really a pity.
My only other idea is to try with a different OS, as atm I got only Win 10 64bit Creator Update , but I could use a old HDD and try with a Win 7 32bit...but it's a LOOOOOOOOONG shot as from my experience at least the chime sound should be there...:crying:
Click to expand...
Click to collapse
Exactly same thing about me. USB plugged in and nothing happen, I tried win 10 OS and win7 - same problem - I also thought it is cradle problem, I almost bought a new one but after you wrote I dont't think I could help look we are stucked with AW2.0 and only thing is hope someone will find solution for this...
I am still stuck on this situation, no way to make watch try the USB connection.
Could it be possible that the latest update disabled the USB ADB?
Can someone confirm if the USB ADB files are still in the package?
And if not, is it possible to add them back using for example ADB over wifi, through maybe the original recovery if not possible with system running?
codymamak said:
I am still stuck on this situation, no way to make watch try the USB connection.
Could it be possible that the latest update disabled the USB ADB?
Can someone confirm if the USB ADB files are still in the package?
And if not, is it possible to add them back using for example ADB over wifi, through maybe the original recovery if not possible with system running?
Click to expand...
Click to collapse
It is really anointing when some other users write about downgrade without problems. I'm thinking how is it possible, so everyone got the same version of AW2.0, it is really weird
I have 2.0 on gwr and my win 8 recognised them. I just installed adb usb drivers in same way as I did for Huatch: as Motorola android sooner composite adb interface.
Where do I find these famous motorola android sooner drivers for w7 x64?
Adambeat22 said:
Where do I find these famous motorola android sooner drivers for w7 x64?
Click to expand...
Click to collapse
Probably installed with drivers for motorola phone. The thing is I did not install this exact adb driver on purpose. I found it as I was trying out anything to make the watch connect to PC. It was a pure luck.
same thing happen to me!
I thought it was the cradle, I have 3 cradles, though all is not original, all fail. so I though the cradle only can charge. But I vaguely remember I once using it to flash, but my memory is not so reliable, so it can be the original or the 'not original'.
I can connect ADB using the bluetooth debug mode and go to fastboot, but even in fastboot mode, my pc still cannot detect the watch.

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