Constantly having to reset WIFI - Hardware issue? - Nook HD, HD+ Q&A, Help & Troubleshooting

I thought this was a CM 10.2 problem so I reverted back to 10.1 final and am having the same issue. My Nook will display that it's connected to wifi but when I try to load anything I get nothing. The only way to solve it seems to be to turn wifi off and then on. When I let it sit for a while and come back to it I have to do the reset again. Is there something wrong with my hardware or is this a common problem? It's happening on two of my Nooks. Thanks.

hfeigel said:
I thought this was a CM 10.2 problem so I reverted back to 10.1 final and am having the same issue. My Nook will display that it's connected to wifi but when I try to load anything I get nothing. The only way to solve it seems to be to turn wifi off and then on. When I let it sit for a while and come back to it I have to do the reset again. Is there something wrong with my hardware or is this a common problem? It's happening on two of my Nooks. Thanks.
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Click to collapse
If it does it on both CM10.1 and CM10.2, sounds like a router problem to me.
Sent from my Galaxy Tab 2 using XDA Premium

leapinlar said:
If it does it on both CM10.1 and CM10.2, sounds like a router problem to me.
Sent from my Galaxy Tab 2 using XDA Premium
Click to expand...
Click to collapse
But why just the Nooks? Everything else is fine on my router to include two Android phones.

hfeigel said:
But why just the Nooks? Everything else is fine on my router to include two Android phones.
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Click to collapse
not sure but ya one of the wifi protocols maybe "N" is a problem if its enabled.
Do a google search for Nook HD+ wifi disconnecting and you'll find which one
you need to disable on your router.
Mine did that as well, so I disabled that one protocol and its been ok
ever since.

Or it's a CM problem. I switched to Carbon and the problem seems to have gone away. Disabling n is not an acceptable solution, at least not to me.
Sent from my BN Nook HD using XDA Premium 4 mobile app

I tried assigning the Nooks a. Static IP but that didn't help. I suppose that I could bump my 2.4ghz network down to 54mps Max, but I dislike that solution.
Sent from my BN NookHD+ using xda app-developers app

Wifi disconnects
Was there a solution to this? My nook hd+ running CM11, version 11-20140403-NIGHTLY-ovation.
My Wifi disconnects intermittently. For example, I might be connected for 10 minutes, and then it just stops working. I have gotten used to having a terminal open pinging my gateway or AP. Latency is typically 2 to 4 ms, but jumps to 90, then 200, then timeout. I have to toggle Wifi or airplane mode to get it to reconnect.

coreyfra said:
Was there a solution to this? My nook hd+ running CM11, version 11-20140403-NIGHTLY-ovation.
My Wifi disconnects intermittently. For example, I might be connected for 10 minutes, and then it just stops working. I have gotten used to having a terminal open pinging my gateway or AP. Latency is typically 2 to 4 ms, but jumps to 90, then 200, then timeout. I have to toggle Wifi or airplane mode to get it to reconnect.
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Click to collapse
As far as I know there isn't. I just updated past the April 13th cm11 build (which I thought I did before but didn't *smacks head into wall*) which fixes a wlan bug and am checking to see if that works right now as I have had the issue on two cm11 devices.
However, I noticed my wifi Access Point has been seeing power failures so unsure if that's related at this time.
I'm not sure of it being the router or ap as one device may be working while one won't be so its possible its cm.
It might be possible to use an app like 'wifi fixer' (I think it can do that) to automatically toggle wifi on/off, to fix it as a workaround. Not at that point in testing yet.

hfeigel said:
The only way to solve it seems to be to turn wifi off and then on.
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Click to collapse
I have a similar problem with WiFi on my HD+ running CM 10.2.1, but not exactly the same. In my case, we have two wi-fi access points (i.e., two routers) in the house on different channels. I stay connected 100% on whichever I first connect with. But over time, the HD+ stops scanning, and doesn't see the other router. (Or the neighbors' wi-fis.)
I remembered seeing something about this with CM when I first joined the forum - the solution is to turn wi-fi off and then on. It rescans, and everything is okay again.
I wonder if it has something to do with the "Wi-Fi optimization" option, that "minimizes battery usage on Wi-Fi." But I haven't tried disabling that. Guess I'll do it now and report in a few days if it makes a difference.

Wifi disconnects
PMikeP said:
I have a similar problem with WiFi on my HD+ running CM 10.2.1, but not exactly the same. In my case, we have two wi-fi access points (i.e., two routers) in the house on different channels. I stay connected 100% on whichever I first connect with. .
Click to expand...
Click to collapse
Hmm, that is interesting. I have a single router but running two instances, a 2.4Ghz and 5Ghz band. Both have the same SSID and pass phrase. I just wanted to make it easier for systems that supported both bands to jump back and forth.
I think I will change the SSID of the 5Ghz band and make them truly separate networks.
Thanks for the feedback.

Related

[Q] CM7 nightly Wifi issue. Unable to connect.

I am having a wifi connection issue with CM7 nightly build 14&15. When i try to connect to my wifi it allows me to type in my passcode then proceeds to attempt the connection. It appears to be caught in a loop or something. Under wifi connection it shows scanning, connecting, then disconnected then it repeats. Wifi works fine under stock unrooted, rooted and nookie froyo SD. Does anyone else have this issue? I cannot post to android development yet. Thanks in advance.
I have a clean flashed 15 right now, and wifi is working stellar. Did you by chance not format cache/data, and still have a bunch of saved hotspots in wireless? I know a fix earlier was to "forget" all the saved wifi hotspots, and resave them.
Same problem I have been experiencing among others. It seems like if your router is using WPA you will have problems connecting. Switching to a different security encryption or wiping all remembered access points seem to be the only solution that I know of.
Yes, I formated system, data and cache when installing. CM7 works great on my Evo 4g, strange. I tried forgetting the hotspot and received the same error. Will try an unencrypted hotspot and will report back. Don't really understand why I am having this issues and others aren't. Thanks for the replies.
Sent from my PC36100 using XDA App
I've seen like 6 other people with this problem its not just you.
I'm experiencing the same problem of Wifi flashing on and off when I try to connect to a WPA encrypted router. Will try to Forget saved networks and see if that solves the problem. I'm running phiremod's version of CM7.
Mallinj. Same issue here with phiremod. Forgetting did not work for me. Let me know what happens for you. Thanks.
Sent from my PC36100 using XDA App
Guys check out my thread. I was having the same wifi loop problem.
It's [Problem 1]
http://forum.xda-developers.com/showthread.php?t=988802
I had the same issue toggling airplane mode on and off fixed the issue for me however the little airplane icon stayed for a while then just disappeared after a reboot
Sent from my Ginger Tazz using XDA App
That wifi file is named nookie froyo. This definitely works for cm7?
Usually what I have to do is some voodoo with toggling airplane on, then let wifi loop for about five minutes before it finally connects.
Been having this issue as well, what I have been doing when it has been switching on/off in the Wifi Settings is hitting Menu > Advanced settings and waiting a few seconds and it usually connects just fine.
cabbieBot said:
That wifi file is named nookie froyo. This definitely works for cm7?
Usually what I have to do is some voodoo with toggling airplane on, then let wifi loop for about five minutes before it finally connects.
Click to expand...
Click to collapse
Yeah it works. It takes the working wifi file from nookie froyo and pushes it to your CM7 file.
Has anyone submitted a bug report with cyanogen yet?
Sent from my PC36100 using XDA App
ChickenGod said:
Yeah it works. It takes the working wifi file from nookie froyo and pushes it to your CM7 file.
Click to expand...
Click to collapse
I am really hoping I don't start having this problem. The nookie froyo wpa_supplicant file for me was never connecting to ad-hoc, and right now I am connecting to anything.
Send from my Palm VII using courage
sigma0824 said:
I am having a wifi connection issue with CM7 nightly build 14&15. When i try to connect to my wifi it allows me to type in my passcode then proceeds to attempt the connection. It appears to be caught in a loop or something. Under wifi connection it shows scanning, connecting, then disconnected then it repeats. Wifi works fine under stock unrooted, rooted and nookie froyo SD. Does anyone else have this issue? I cannot post to android development yet. Thanks in advance.
Click to expand...
Click to collapse
I had this same problem yesterday morning. What I had to do was forget my network's settings, turn off wifi, then go turn off my router, turn the Nook's wifi back on, let it sit for a few seconds, turn my router back on, then try to connect. Strange as it sounds, this actually worked.
Time pilot aka, Thanks for the tip! Will try it later today.
Sent from my PC36100 using XDA App
Finally
I was able to solve my connection loop issues. I tested WPA and WEP on my D-Link Wireless N router DIR-615 with no success. Tried toggling on and off with airplane mode. Tried forgetting my router, turning things on and off at different sequences and intervals.
Then I set my router to B&G only. Basically turning wireless N off and it worked like a charm. I am able to connect using any encryption method. So from my experimenting it was the wireless N protocol that was the issue.
For people out there with issues and want to keep their wireless router encrypted try turning wireless N off. Worked for me.
Thanks everyone for their input.

[Q] Any Issues with WiFi

Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Same thing here, but it reconnects itself - just losing the connection for 1-2 seconds. It happens sometimes even when browsing the web. Most likely some kind of software bug.
Had similar symptoms when playing with the phone at work`s WiFi (1st day of usage). On my home WiFi nothing wrong at all.
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
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Click to collapse
Yeah checked that it happens even with the screen on. i got the screen to stay awake when charging and usually download my big files the i gave up trying to download A Bards Tale last night.
marcgear said:
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Click to expand...
Click to collapse
it happens sometimes in s3, s2, xS and etc
it s a bug and will repair by software update or flashing another rom/firmware by urself if know wht to do.
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
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Click to collapse
I found that WiFi is one of the most power draining things on phones. The best thing would be to switch to mobile data while sleeping and turn wifi off during that time.
That way you can still receive everything, but since you're sleeping you will barely use any data at all.
To bad the phone can't do that automatically.
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Just an update on this, I returned my phone to P4U this morning as the wifi thing was annoying me and the phone has eaten 823mb of mobile data in one weekend even though i had mobile data turned off and connected to WIFI, The handset said i used 115mb and Voda said 823mb. not the only reason i returned it but it needed changing. So got my new handset up and running this afternoon and im set up and i been downloading all my files and apps with out any problems.
So looks like i had a dud phone first time around.
Xperia rebooting fibre broadband gateway???
hanleyco said:
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Click to expand...
Click to collapse
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
xentay said:
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
Click to expand...
Click to collapse
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
hanleyco said:
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
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Click to collapse
I have static ip set up since the beginning, and I also have the problems. Only my problem seems to stem from 2.4 GHz/ 5 GHz (if this is even possible). 5 GHz is the preferred one, but this one seems to be out of range sometimes and it switches to mobile data. The 5 GHz is then out of range, while the 2.4 GHz is not. Very strange.
Ive found the Xperia Z has held on to a 5GHz Wi-Fi signal better than any other device I've used before, but the 2.4GHz can often disappear...
Very odd, although at home I am quite happy that 5GHz works better as there's far less interference from local neighbours. Perhaps that's causing the problem - in that the XZ isn't so well set up to cope with other routers on the same Wi-Fi channels??
The reach of my 2.4 GHz is at 75%, while 5 GHz is at 50%??? Strange.
I would always expect 2.4GHz to carry further, and so I am surprised by my experience too.
In my case, there's only 1 5GHz router visible other than mine, but countless 2.4GHz ones. Not sure why that would make the XZ drop (and sometimes even lose) the connection - but that's what seems to be happening.
Xperia Z no wi-fi without SIM
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
lvoky said:
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
Click to expand...
Click to collapse
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
jonmorris said:
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
Click to expand...
Click to collapse
Interesting point, will try to investigate with the channels. And I may also try to dig out some inactive SIM, thanks for the tip... The only thing I found is, that the problem obviously appears only with the WPA2-PSK security. With WPA, its all a-OK...
If you look inside the build.prop
The wifi.channel is not assigned,maybe this can gives you an idea guys.
Sent from my C6602 using xda premium
My 2.4GHz has autochannel and 5Ghz is @ 44.

WiFi Problems, help!

So for about a week now, I've been having horrendous wifi issues on my device running CM 10.1 nightlies. My problem being that my phone will remain connected to wifi but no actual connection is present. It's very sporadic and highly annoying. After the problem occcurs, it still says i am connected but i can't actually access the internet.. Temporarily disabling wifi and re enabling fixes it for a couple minutes then it happens again. I'm pretty sure it's not a hardware issue as i can use my school wifi for an entire day without disconnects or anything but i can't get mine to work. I've tried carbon rom, diff nightlies, clear data+ cache but nothing works. This also happened on an xperia running CM (my dads). Any solution??
juanacevedo said:
So for about a week now, I've been having horrendous wifi issues on my device running CM 10.1 nightlies. My problem being that my phone will remain connected to wifi but no actual connection is present. It's very sporadic and highly annoying. After the problem occcurs, it still says i am connected but i can't actually access the internet.. Temporarily disabling wifi and re enabling fixes it for a couple minutes then it happens again. I'm pretty sure it's not a hardware issue as i can use my school wifi for an entire day without disconnects or anything but i can't get mine to work. I've tried carbon rom, diff nightlies, clear data+ cache but nothing works. This also happened on an xperia running CM (my dads). Any solution??
Click to expand...
Click to collapse
So the issue is on the router side, do you have a dual band router? if so make sure 5ghz is up and running. If you have a single band router thats capable of 5ghz, make sure all you wireless devices are capable of 5ghz freqency and if so switch it over.
Also Ive fixed this/ or similar issues on networks by disabling QoS in the router settings, id recommend disabling it and see if it helps
JoinTheRealms said:
So the issue is on the router side, do you have a dual band router? if so make sure 5ghz is up and running. If you have a single band router thats capable of 5ghz, make sure all you wireless devices are capable of 5ghz freqency and if so switch it over.
Also Ive fixed this/ or similar issues on networks by disabling QoS in the router settings, id recommend disabling it and see if it helps
Click to expand...
Click to collapse
The strange thing is I haven't changed any router settings at all and before last week I've had absolutely no issues with wifi. Now it seems I can't keep a connection for more than a couple minutes max. Also, sometimes (not always) I'll try connecting to a different router or access point and it'll connect and the next second it'll instantly disconnect. I'll try your suggestion and hope it works
Sent from my LG-P880 using xda app-developers app
Didn't work. Anyone else?
Sent from my LG-P880 using xda app-developers app
juanacevedo said:
Didn't work. Anyone else?
Sent from my LG-P880 using xda app-developers app
Click to expand...
Click to collapse
Just restarting the device works for me, using eternity project kernel stock version, I don't know for CM though, try installing latest nightly and install a custom kernel, most of them are better than stock CM kernel
ottomanhero said:
Just restarting the device works for me, using eternity project kernel stock version, I don't know for CM though, try installing latest nightly and install a custom kernel, most of them are better than stock CM kernel
Click to expand...
Click to collapse
The problem went away after a week. Weird issue with the router or something.
Sent from my LG-P880 using xda app-developers app

Wifi Issues?

Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.
ShamanicEnzan said:
Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.
Click to expand...
Click to collapse
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...
TheKaz said:
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...
Click to expand...
Click to collapse
It comes and goes, it looks almost app specific. I say Hello Google Now, and it seems to lock up on recognition or says it can't connect to google....but I'm able to browse the internet.
Yeah I've been having a ton of WiFi issues with this phone.
Slusho said:
Yeah I've been having a ton of WiFi issues with this phone.
Click to expand...
Click to collapse
I called Moto and after dealing with their terrible level 1 support I got the following:
HERE ARE THE INSTRUCTIONS FOR DOING THE WIPE CACHE PARTITION:
This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
Ever since it hasn't had any problems, but it's only been a few hours as well.
The issues started happening again...turned off wifi and everything resynced perfectly...
ShamanicEnzan said:
The issues started happening again...turned off wifi and everything resynced perfectly...
Click to expand...
Click to collapse
Have you tried it on a different router?
Sent from my Nexus 7
phositadc said:
Have you tried it on a different router?
Sent from my Nexus 7
Click to expand...
Click to collapse
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC
ShamanicEnzan said:
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC
Click to expand...
Click to collapse
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
It was set to auto, I set it to 2.4 ghz...now to wait if it happens again.
phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
The force to 2.4ghz actually made the problem occur a lot faster, any reason it might be due to the massive amount of wifi networks around? When I set to scan 5 ghz there was only one still open, I might go into my router and see if I can change the atenna settings.
EDIT: Turns out if I go to 5 ghz my computer can't connect, but I changed the channel to something less populated in the area to see if that helps.
DOUBLE EDIT: It appears to occur after I'm supposed to get a Facebook notification, at that point I don't get any more notifications....attempting to clear out facebook data and cache to see if that does anything
Try disabling WMM on your router.
drilus said:
Try disabling WMM on your router.
Click to expand...
Click to collapse
Forgive the stupid, but what's WMM short for in case that's not readily apparent?
Edit: I've also noticed the problem is exponentially worse after I upload pictures to facebook
Edit Edit: Found WMM, turned it off, let's see what happens.
I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:
alicepattinson said:
I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:
Click to expand...
Click to collapse
You mean full reset? It looks like I may have to do that with the idle battery drain issue anyways....so that's the last resort.
Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?
2.4 ghz wifi issues
matt87n said:
Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?
Click to expand...
Click to collapse
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.
glimmer00 said:
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.
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Click to collapse
For what it's worth I have this same Netgear router and have had the same connectivity issues on both 4.2.2 and 4.4.
I did some reading today and found a couple possible fixes I plan on trying out. First one is to disable WMM. Secondly I found on the official netgear forums that they have had major issues (some of which you've described) with all firmwares ending in the .30s and went so far as to pull them from their download section.
My router was running firmware .36 and I successfully downgraded it to the latest stable firmware .12 that netgear now recommends.
Hopefully 1 of those 2 fixes improves the performance, at any rate I really think it's something with the router itself and not the moto x.
Sent from my XT1060 using xda app-developers app
Thanks for letting me know this was also an issue on 4.2.2. Saves me the trouble of flashing back just to test.
I will be interested to know if your using official netgear 1.0.0.12 firmware fixes the issue for you. I haven't actually ever used the official firmware as I've run OpenWRT since I got the router a year or two ago. 10.03.1 had the issue, and it appears 12.09 does as well. I may try a trunk build at some point to see if that changes anything.
I had previously written that all was well on the 5 ghz band. This appears to not be 100% correct. Yesterday evening and this morning I found myself "connected" to the 5ghz band without actually having working internet. Toggle wifi on/off fixes it, but I shouldn't have to do it.
Not sure if this helps, but on the 2.4 ghz side things do work better on one side of the house vs the other. Also it seems that I can get a very fast connection at times and then it stumbles and gets stuck going under 1 Mbps. I still suspect either a defect or some kind of low level radio issues with the moto or the router regarding interference from neighboring wifi access points (there are a lot around me, single family houses on small lots). However, keep in mind no other device has these issues but the moto. In the rare instance I venture into a bad signal pocket the signal indicator goes down and speed slows or they lose connection vs the moto where it can show excellent signal and have no/nearly no connectivity.
I haven't tried it for long, but switching to wireless g mode vs ng may improve stability though I only briefly tried it. I did walk around part of my house checking the Mbps with the app "WiFi Speed Test" and while way slower than N mode it was far more stable. Even if this does work it is a definate downgrade in speed though.
Well its only been a day or two so it may be too early to tell, but so far my wifi seems much better after making those two fixes I mentioned above. This is on 2.4 band, the 5ghz band doesn't provide me enough signal strength to use all the time (router is too far from my bedroom).
The main issue I was having was my wifi signal would cut out even though it still showed a good connection. I could swipe down on the status bar and see no download arrow next to the wifi icon so I knew I wasn't receiving data. However a simple disconnect and reconnect to my wifi would fix the problem until it happened again. This seemed to be most common while watching YouTube videos, in fact it happened far too often which is why I went searching for a solution.
So as I mentioned things seem to be better for sure so far but I need to give it a week or so to see how much it is really helped, but so far I can't remember any wifi cutting out since I've made those two fixes.
Sent from my XT1060 using xda app-developers app

[Q] Wireless Gets Disconnected Oftenly

Hello,
After I bought this tablet, I am always having an issue whatever ROM i try doesnt matter (stock one, stock latest, crombi-x, crombi-kk)
WI-FI works great on my home network which is password protected and not much channel congestion around.
WI-FI gets disconnected very often (every 2-3 minutes generally if only I start surfing) at work, where there is lots of WI-FI in the same channels (this is because most of networks are from the same router). At work, if I start a download and do nothing else it goes good but whenever I start surfing, then i get disconnected. Work WI-FI is not secure by WPA etc but certificate authantication is required. So I suspect there is something wrong wiht certificate services with the device or software. It sounds like a buffer gets full when I connect to different web sites.
I tried a lot of browsers and there is no difference between them.
Any help will be appriciated.
I have that problem also. But it happened only after I bought a cheap dlink n300. Before that I was using a Belkin and it was fine.I Just have to hit retry.
YayYouFixedIt said:
I have that problem also. But it happened only after I bought a cheap dlink n300. Before that I was using a Belkin and it was fine.I Just have to hit retry.
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we have a cisco device at work, i dont know specific problem but there might be hundreds of people that connects to this network, they dont have any problem.
erkanea said:
we have a cisco device at work, i dont know specific problem but there might be hundreds of people that connects to this network, they dont have any problem.
Click to expand...
Click to collapse
It may be the battery save feature of the tablet that is disconnecting you from WiFi. Try turning that off to see if you still have the issue.
TrekMD said:
It may be the battery save feature of the tablet that is disconnecting you from WiFi. Try turning that off to see if you still have the issue.
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Click to collapse
I am not having an issue at home network, so I don't think power save features causing this. Also, I have tried with power saving disabled from settings and result is same.
Sent from my K00C using XDA Free mobile app
erkanea said:
I am not having an issue at home network, so I don't think power save features causing this. Also, I have tried with power saving disabled from settings and result is same.
Sent from my K00C using XDA Free mobile app
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Click to collapse
If you are not having the issue at home then it is more likely the work Cisco setup.
I used to have the same problem on my home network. I live in the city and have lots of Wifi-networks around (about 15 to 20). At work, where wifi channels aren't so crowded, i didn't have this problem.
What fixed it for me was to put the router to 802.11n-only (before it was mixed n/g/b). As from that moment (many months ago) i haven't had a single disconnect. But I guess this might not be a solution for you...

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