[Q] Unable to start Mobile data unless the phone is restarted - Xperia Z1 Q&A, Help & Troubleshooting

Hi - My XZ1 is one week old, on stock, unrooted and having .257 fw. I have not disabled any of the apps. I am in an area where I have only 2G. I have tried with GSM only and WCDMA (Preferred)/GSM option for network.
When I reach home, I disable 2g as I have wifi at home. Again, when I re-enable it either thru quick settings or settings proper, it does not get enabled. It forces me to restart the phone. Once the phone is restarted, i can enable the mobile data thru quick settings. Any idea what could be wrong?
Thanks in advance for any help.

It happened again today.. Appreciate any response on this..

Solved
Beautyspin said:
It happened again today.. Appreciate any response on this..
Click to expand...
Click to collapse
I did a repair using the PCC and this issue is resolved.

excuse me for being a knoob. i woul like to know what is pcc and what means that repair process?

bogdan wst said:
excuse me for being a knoob. i woul like to know what is pcc and what means that repair process?
Click to expand...
Click to collapse
It is the Sony PC Companion software for Windows which will be installed if you successfully connect to the PC for the first time (or you can download and install it if that does not happen). Once you connect the phone to the PC using the USB cable and start the PC Companion, you have an option to repair the phone. It will wipe the phone and the internal SD card (not the external Card) so you will have to back up the phone using the backup option in PCC (You will anyway be prompted by the PCC to backup when you try to repair - Just note that it can be a lengthy process if you have a lot of data.

Thanks a lot for the info.

Related

Xperia TX freezing & restarting after JB update

hi everyone....
my brother updated his xperia tx to jelly bean using flash tool before 3 hours... nothing showed in flashtool or the phone about any problem in flashing
in the last hour the phone started to restart & freeze
it's freezing suddenly & you cannot do anything but taking out the battery
can a factory data reset help?? also we have a backup on PC companion so is it recommended to return it on the phone??
Try repair option in PCC.
Tapatalked from my TX
i have problem using FXP212.
My TX goes in endless rebooting. Tried flashing again but same luck. I m downloading FXP210 to try now.
i did repair but its same thing i don't know what to do with it anymore, i would like help if anyone could give
should i downgrade to ICS and download again from PC companion?
smarda7a said:
i did repair but its same thing i don't know what to do with it anymore, i would like help if anyone could give
should i downgrade to ICS and download again from PC companion?
Click to expand...
Click to collapse
Did you do the repair or did you restore the backup?
Click on the update software option and then when it says you have the latest software click on repair my firmware
gregbradley said:
Did you do the repair or did you restore the backup?
Click on the update software option and then when it says you have the latest software click on repair my firmware
Click to expand...
Click to collapse
yea that what i did really twice already and i even reset the phone fully but im not sure whats wrong with it, it keep rebooting from time to time :/
smarda7a said:
yea that what i did really twice already and i even reset the phone fully but im not sure whats wrong with it, it keep rebooting from time to time :/
Click to expand...
Click to collapse
which one! I asked if you repaired or restored a backup.....
If you repair the phone it should be exactly like a factory shipped phone.
My only other thing to say will be have you got anything in your sd card (Both internal or external) that may be causing this? Any init.d scripts that reduce voltage etc...try deleting the contents of the sdcards and repairing again. (Obviously back anything up you want to keep)
gregbradley said:
which one! I asked if you repaired or restored a backup.....
If you repair the phone it should be exactly like a factory shipped phone.
My only other thing to say will be have you got anything in your sd card (Both internal or external) that may be causing this? Any init.d scripts that reduce voltage etc...try deleting the contents of the sdcards and repairing again. (Obviously back anything up you want to keep)
Click to expand...
Click to collapse
i did repaired twice from PC companion and did once i think from the phone itself, and i don't have Scards its only the phone internal storge..
when i did it first in flash tool it didn't give me any error and then i did repaired it twice from pc companion however whats strange in ICS i never had the reboot problem
and if i remember correctly it only delete the programs etc, but the photos/music etc it never left the phone with both options i did...
so you suggesting to also wipe internal storage and repair to see if it reboot or not? i already have back up for all stuff so it won't hurt to try
thanks alot really for helping and sorry for my bad english ^^;
If you have a backup then try it.
Have you got a bootloop or do you have some reboots? What i mean is, does the phone actually boot up and only reboot occasionally or is it just bootlooping?
gregbradley said:
If you have a backup then try it.
Have you got a bootloop or do you have some reboots? What i mean is, does the phone actually boot up and only reboot occasionally or is it just bootlooping?
Click to expand...
Click to collapse
nah it freeze and reboot when i use it after certain amount of time, sometimes when it reboot it doesn't even give me option to enter my password
the phone start up like there is no lock
I also have this problem with my LT30a. This started the very first time I flashed a Rom ( locked bootloader) that was meant for an LT30p. Sense then I have reverted back to my stock ROM, still have the issue but not so often.
Sent from my LT30a using xda premium
so now i did wipe to internal storage and did repair and such now im facing new problem the phone turn off and and when i try to switch it on...it wont work i have to remove battery and insert it again to make it work, any idea?
How this end up? Anyone has find a solution for this problem? I have xperia t with same problem. The phone mostly freezes and restarts on long listings like fb/twitter feeds, messages...
i have TX same on my device freeze and some times don't wakeup only when battery pulled out

[SOLVED] Xperia Z restarts after unplugging charger

Hi,
I bought Xperia Z a week ago and there was update available, I tried to update it, but the phone stuck in boot loop, I solved this via Sony Update Service. So there is new and actual software. It works fine, until the first charge, the charging was ok, but after unplugging I tried to resolve lock gesture, but it stuck and restarts, the restart repeat several times. And after every charging, there are frome three to five restarts and then the phone is available to using.
Unfortunately, the Backup and restore app is not working, it stuck at 8% and then the phone restarts. So I decided to use SUS again, but it doesn't helped. The restarts are still there, no matter if original or non-original charger, so there is no connection to used/downloaded apps.
Is there any help to this issue?
I don't rooted the phone, but the phone is bought as used from credible store.
Thanx for answers
FW: 10.1.1.A.1.253
I'd suggest to restore the phone to factory default and return it to the store. It could be a hardware issue, that the phone receives a to high voltage when removing it from the charger.
Sent from my C6603 using xda app-developers app
Dsteppa said:
I'd suggest to restore the phone to factory default and return it to the store. It could be a hardware issue, that the phone receives a to high voltage when removing it from the charger.
Sent from my C6603 using xda app-developers app
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Click to collapse
for several times after restart?
bump
when I charge the phone to 80%, not full, and then unplug, the phone doesn't restart
Something defiantly seems off. It should not restart. Loke other suggestion it try a factory reset, if that doesn't work u might need to contact Sony for exchange or repair.
Sent from my C6603 using xda app-developers app
try option 2 if option 1 fails
option 1: Repair through Sony Update Service followed by a Factory Reset under settings > backup & resets. (Internal Wipe)
option 2: Flash another FTF file
but then again, it seems like a hardware issue. Suggest you get an exchange if its still under warranty or whatever.
LitoNi said:
try option 2 if option 1 fails
option 1: Repair through Sony Update Service followed by a Factory Reset under settings > backup & resets. (Internal Wipe)
option 2: Flash another FTF file
but then again, it seems like a hardware issue. Suggest you get an exchange if its still under warranty or whatever.
Click to expand...
Click to collapse
1 - how to repare through SUS? when I connect phone to SUS it show me only the option to re-update phone and it delete all files, so after that is wipe necessary too?
2 - where to get FTF file?
zemko said:
Hi,
I bought Xperia Z a week ago and there was update available, I tried to update it, but the phone stuck in boot loop, I solved this via Sony Update Service. So there is new and actual software. It works fine, until the first charge, the charging was ok, but after unplugging I tried to resolve lock gesture, but it stuck and restarts, the restart repeat several times. And after every charging, there are frome three to five restarts and then the phone is available to using.
Unfortunately, the Backup and restore app is not working, it stuck at 8% and then the phone restarts. So I decided to use SUS again, but it doesn't helped. The restarts are still there, no matter if original or non-original charger, so there is no connection to used/downloaded apps.
Is there any help to this issue?
I don't rooted the phone, but the phone is bought as used from credible store.
Thanx for answers
FW: 10.1.1.A.1.253
Click to expand...
Click to collapse
if you bought the phone just a week ago, then why dont you ask your phone-company to resolve the issue. Phone-company is your retailer and from where you purchased the phone.
Why to take risks at your side....
zemko said:
1 - how to repare through SUS? when I connect phone to SUS it show me only the option to re-update phone and it delete all files, so after that is wipe necessary too?
2 - where to get FTF file?
Click to expand...
Click to collapse
op 1- when it says that your phone is up to date there should but a blue line of words saying something repair your phone if you are having issues, just click on that.
op 2- android development section and some in the general section too.
like i said if you seriously dont want to go through all that hassle just take it back to the shop and ask for a new one and show them that youre pissed off and demand for an exchange or something. Show them how it restarts lol.
LitoNi said:
op 1- when it says that your phone is up to date there should but a blue line of words saying something repair your phone if you are having issues, just click on that.
op 2- android development section and some in the general section too.
like i said if you seriously dont want to go through all that hassle just take it back to the shop and ask for a new one and show them that youre pissed off and demand for an exchange or something. Show them how it restarts lol.
Click to expand...
Click to collapse
1 - oh, you mean PC Companion...I don't think, there should be solution with this, because I tried to re-update the FW via SUS and it didn't work
2 - maybe I have no balls for this...
so, I will claim my warranty for this
thanx for answers guys
LitoNi - so the op1 helped, the problem was in micro SD card, after repair the SD card is dead, but the phone is working well, no restart since the repair (three days), even the connection between phone and linux (MTP) is ok and I can move with files...thanx

Xperia T - Not possible to turn on Wifi after Updating to Android 4.3

Yesterday I updated my Xperia T to Android 4.3 via Sony Companion Software. My phone is not rooted. Everything apperently went fine, but after the Update process I wanted to turn on my Wifi, but it did not work. I tried that from the quicksettings and form the settings directly. The button remain grey for a certain time and the turns back to off.
I turned off my phnone and on again, but a white triangle with a screw came and the phone remained in that status for more than 6 hours. After that it turned on, but the Wifi problem remains. Regarding Bluetooth, that works fine.
What I noticed is that when I check the phone info and the Wifii settings, no MAC Adress is listed there for Wifi. I don't think its a hardware problem, because everything was fine before updating.
What should I do? I am afraid to turn my phone off bcause it could go back to the white triangle remaining for several hours in that state. I dont think a factory reset would help, because there seems to be an update problem and I would like to rather not loose all my settings.
Any help would be very appreciated, because I urgently need wifi in my university.......
darkangel1 said:
Yesterday I updated my Xperia T to Android 4.3 via Sony Companion Software. My phone is not rooted. Everything apperently went fine, but after the Update process I wanted to turn on my Wifi, but it did not work. I tried that from the quicksettings and form the settings directly. The button remain grey for a certain time and the turns back to off.
I turned off my phnone and on again, but a white triangle with a screw came and the phone remained in that status for more than 6 hours. After that it turned on, but the Wifi problem remains. Regarding Bluetooth, that works fine.
What I noticed is that when I check the phone info and the Wifii settings, no MAC Adress is listed there for Wifi. I don't think its a hardware problem, because everything was fine before updating.
What should I do? I am afraid to turn my phone off bcause it could go back to the white triangle remaining for several hours in that state. I dont think a factory reset would help, because there seems to be an update problem and I would like to rather not loose all my settings.
Any help would be very appreciated, because I urgently need wifi in my university.......
Click to expand...
Click to collapse
Repair it using PCC or flash the ftf file with Flashtool
St.Jimmy90 said:
Repair it using PCC or flash the ftf file with Flashtool
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Click to collapse
Thank you for your reply. Could you please explain to me what ftf is and what flashtool I need? Tnx...
darkangel1 said:
Thank you for your reply. Could you please explain to me what ftf is and what flashtool I need? Tnx...
Click to expand...
Click to collapse
The ftf file is the stock Rom, you can find it here on xda. Flashtool also. Flashtool only works if you have windows xp, vista 7 or 8. Not on 8.1. Repairing it using pcc should be easier though
St.Jimmy90 said:
The ftf file is the stock Rom, you can find it here on xda. Flashtool also. Flashtool only works if you have windows xp, vista 7 or 8. Not on 8.1. Repairing it using pcc should be easier though
Click to expand...
Click to collapse
Tnx again. Regarding stoch Rom, I think I am a newbie in that field. I will try to repair via PCC. I have sony bridge for Mac or a Windows PC with Windows 8.1. Which one would you prefer? I updated to Android 4.3 on a Windows 8.1 PC. Do you think that might be a reason, why there is an issue with the update process or something went wrong?
Windows 8.1 works with one of the updates the launched not so long ago
Sent from my LT30p using xda app-developers app
silasje1 said:
Windows 8.1 works with one of the updates the launched not so long ago
Sent from my LT30p using xda app-developers app
Click to expand...
Click to collapse
Unfortunately, reparing it with PCC did not help and I am quite desperate. I bought the phone last year as a used one. I am quite a newbie in this field, but could it be, that the rom installed is an altered one and a normal update via PPC leads to this Wifi problem? Normally that should not be the case, but how can I find that out what is causing the problem and what must I do to overcome this drama of mine. I whish I didn't perform that update, because everything wAs working fine before.....
darkangel1 said:
Unfortunately, reparing it with PCC did not help and I am quite desperate. I bought the phone last year as a used one. I am quite a newbie in this field, but could it be, that the rom installed is an altered one and a normal update via PPC leads to this Wifi problem? Normally that should not be the case, but how can I find that out what is causing the problem and what must I do to overcome this drama of mine. I whish I didn't perform that update, because everything wAs working fine before.....
Click to expand...
Click to collapse
Try enabling aeroplane mode then disable aeroplane mode, have found that sorts mine when wifi won't turn on
markafreeman said:
Try enabling aeroplane mode then disable aeroplane mode, have found that sorts mine when wifi won't turn on
Click to expand...
Click to collapse
Thanx, but unfortunately that did'nt help either.......
flash kernel
darkangel1 said:
Thanx, but unfortunately that did'nt help either.......
Click to expand...
Click to collapse
have u tried flashing the kernel. i may have missed it but it ur phone rooted ?
Alex5699 said:
have u tried flashing the kernel. i may have missed it but it ur phone rooted ?
Click to expand...
Click to collapse
Thnx again. I am quite a newbie in this field. I really don´t know whether it is rooted or not. How can I find that out? And how do I flash the kernel and what do I need for doing that?
darkangel1 said:
Thnx again. I am quite a newbie in this field. I really don´t know whether it is rooted or not. How can I find that out? And how do I flash the kernel and what do I need for doing that?
Click to expand...
Click to collapse
ok what u need to do is root your phone first . they are some threads that show u how to do it i recommed after rooting jus use this rom
httphttp://forum.xda-developers.com/showthread.php?t=2647459
to root unable debug mode in settings/developer
and unknown sources in settings/security .. first u will have to go back to 4.1.2 to root ur phone and then follow the above instructions
Look at these threads, it can help a lot:
http://forum.xda-developers.com/showthread.php?t=1903137
http://forum.xda-developers.com/showthread.php?t=1849170
Bluetooth conflict with wifi
I just upgraded to the latest build 9.2.A.1.205 and bluetooth and WiFi seem to conflict with one another. To have Wifi working i have to stop Bluetooth.
darkangel1 said:
I dont think a factory reset would help, because there seems to be an update problem and I would like to rather not loose all my settings.
Click to expand...
Click to collapse
A factory reset would definitely work. You don't know how many times I've seen people (even with different phones) have problems like these because they change their Android version and/or flash different ROMs without wiping their partitions, i.e., doing at least a Factory Reset. If you were rooted you could try deleting the "wpa_supplicant.conf" file in /data/misc/wifi. The problem is, since you're already on 4.3, there is no sure way to root 4.3 unless your bootloader is unlocked. So unless you find out a way to backup your data/settings, you're either going to lose it all when doing a Factory Reset, or downgrading to 4.1.2 (to root), or even flashing a stock 4.3 FTF, because I'm sure your problem is that you haven't wiped.

Will restoring data with pc companion bring back problems...?

Hello all
I hope you can help me!
I have had my Z3C since November and therefore I have made many updates on it and it now has 5.1.1 running.
It's not rooted and therefore I will be using pc companion.
My question is: I am having some problems with the icons being too bright when I turn on the phone from standby - and some would say it's also about time I made a factoryreset on my phone - and I therefore would like to try if resetting it could solve this problem.
My plan is to make a backup of the phones data using PC companion, then make a factoryreset of my Z3C and then restore the phone's data again using pc companion...
But will this bring back the problems, that might be on the phone now or will the Android software just restore/reset/fix it self (or what ever the reason for resetting is) and then afterwards not be able to go back to the faulty software...?
I hope you understand my question and will help me...

Xperia Z4- Phone Won't Boot After Using Flash Tool

SoftBrick'ed?
Hi guys, I have big problem, just want to unbrand my software, and when I was doing that, my flashtool stucked on file modem.sin for about 1h, now I can't turn on my phone, when i do that i just see an information about unsuccessful update. Can someone help me please ;/ ?
kotrea said:
Hi guys, I have big problem, just want to unbrand my software, and when I was doing that, my flashtool stucked on file modem.sin for about 1h, now I can't turn on my phone, when i do that i just see an information about unsuccessful update. Can someone help me please ;/ ?
Click to expand...
Click to collapse
Use Sony pc companion.
Follow the steps in the repair section. That should fix it.... You prolly flashed via flashtool without enabling unknown sources and maybe without USB debugging.
Sent from my E6533 using XDA Free mobile app
When I plug the phone by usb. It starts in flashmode, but my PC Companion don't see phone. What should I do?
Had the same problem, repair with PC Companion worjed for me. As I remember I went to Software Updates and somewhere there is a link to 'Repair your Phone'. As I'm not at home, I can't look after the exact steps, but should be easy to find (or search after 'PC Companion repair phone' ). After this simply follow the steps shown by PC Companion.
huh guys, thanks. It works, everything i need to do was choose repair option with unpluged phone. Thanks for help
kotrea said:
huh guys, thanks. It works, everything i need to do was choose repair option with unpluged phone. Thanks for help
Click to expand...
Click to collapse
You're welcome.
Sent from my E6533 using XDA Free mobile app
This has happened to me a few times. I've had a couple of failed flashes. Just reflash and it's usually ok. I think the Sony drivers are a little flaky.
Hi ,
I am trying to give your answer and you should search into the net .
Hi,
I am a new member here Thats why same condition to me.so i will try my level best to get answer.
If you're using the firmwares from this link (http://forum.xda-developers.com/xperia-z4/general/ftf-stock-rom-e6553-sov31-402so-03g-t3136161) then you use should the version of flashtool in that Google Drive folder (0.9.18.6). Using the newer 0.9.19.1 gave me the same stuck on modem.sin problems.

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