Hey all, I recently got T-Mobile HTC One and on Monday 21st October, 2013 I tried to get the update. I went into the Software Update and clicked Check Now it prompted to download the update. I have downloaded this update at 7 times already and all 7 times it has failed with the end result being that Red Exclamation in the red triangle. This will stay on for a bit and then the phone will reboot. I did all that is required, not running anything and turning off the Power Save feature. Anyone get this and have any suggestion, it will be appreciated.
You're fully stock?
If yes, try to contact T-Mob, another guy had this issue and he solved calling T-Mob
Fully stock. The phone is out of the US right now and again updating through WiFi.
HTC knows about the T-Mobile problem. They just put up the 4.3 update RUU on the htcdev website for the T-Mobile folks having troubles with the update.. Go and get it from there and install it.
*S¡gned
Thanks, was just reading over at Android Central that it is out so I will go get it.
Been trying to download the RUU to no avail. Has anyone uploaded it anywhere since and can some one point me to a link.
Thanks
Ok ended up getting it. Took about 3 hours to download for whatever reason; probably high traffic. Got it installed though it hung the first time.
Related
I tried to run the AT&T update the other day on my Captivate but I don't think it worked. Well, first it downloaded the file from AT&T, and then it rebooted the phone and I got a white screen with a loading bar. After that finished I booted back into the phone but received a message that the patch was not applied.
So I go back into settings and try updating again, but when I click on the check for updates button I get a pop up that says, "No Firmware" and that's it! What does that mean?? Is there something wrong with my phone?
Any help is appreciated, thanks.
No Firmware is a standard message when it doesnt see an update necessary. Many/most get that after the update and also got it before the update came out. Go into settings and About Phone and check what versions your at. There are many posts of people who it "failed" for but yet list the latest versions. If your unsure which versions your on, post here and someone can help.
You could always use the 1 click Odin to put your self back to basic stock and reupdate the phone....IF you feel comfortable doing that. Its very simple and there are plenty of instructions out there on how to do it but dont take my recommendation on it...do it when and if you feel comfortable.
Based only on what you posted and the fact you can get all the way to the point of checking for updated software but do not list any errors otherwise...you are far from bricked so dont worry.
Thanks... I did not know that people were getting this message after successfully updating the phone. A quick check to the version confirms that I am now running jh7, so I guess I'm all set.
I would assume so as well. Unless you see any other issues I wouldnt worry about it. If you do, look into the one click Odin restore.
I got a notification from the phone about a new HTC update on July 27, 2011... I connected my phone to Zune player and started the update (which was estimated to be done in 45 minutes).
Now the update was stuck at the 9th step, which is rebooting the phone, for 2+ hours.. I hesitated and had to unplug my phone from the USB and try to reboot it myself.
Obviously it did not work. Every time I power up my phone I get 6 vibrations and the phone is stuck on the HTC page... I even tried restoring to the factory settings (by pressing power, VolUp and VolDown buttons) but it still fails.
I found this thread on T-mobile community and tried installing a new ROM.
URL: http : // support.t-mobile.com/message/11762#11762
This failed and now the phone is completly dead and I cannot turn it back on again... I cannot even recharge the battery.
Any thoughts guys? Is there anyone who can help me install and reset my phone to it's original state??
My phone (and zune) did not show any new updates. It always says my phone is update. I wonder how/why so many people are getting this July update?
Does anyone know what changes after July'11 update? Any change in version/fw numbers?
Not sure of the specifics, but the HTC update is a firmware and radio upgrade. Most assume it is in preparation for the official Mango release. Those on Mango Beta, such as myself, will have to revert back to NoDo to get that update.
its a firmware update..updates radio .
not sure what its purpose is.
This update is available after you install mango RTM, it will appear right away. Upgrades the radios for the mango version. Could potentially brick a nodo device. Don't know how u managed to get it.....
Sent from my HD7 using XDA Windows Phone 7 App
manigma said:
My phone (and zune) did not show any new updates. It always says my phone is update. I wonder how/why so many people are getting this July update?
Does anyone know what changes after July'11 update? Any change in version/fw numbers?
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Click to collapse
R U using Mango RTM?
Oh my goodness, I have just bought this WWE asia HTC One phone two days ago and I received an update to 4.2.2. My phone is not even rooted nor bootloader unlocked.
I downloaded the OTA update and when I try to update at the second restart, the screen shows a red exclamation mark.
I read online and realised it might be a corrupted download so I decided to re download. I re applied the update and I still get the red exclamation mark.
Please advise what I should do in order to update to 4.2.2 since HTC is providing an update which cannot even be applied.
The easiest way would be to factory reset and then retry. This is also what HTC support will probably tell you.
On the other side, it requires you to backup everything and start all from fresh.
You can try getting into the recovery by intention (restart then hold vol-down) and choose to clear cache. It might help!
My phone started doing the 4.3 OTA update last night, when the download got to about 43% the phone powered off and now wont turn on again.
The phone is completely stock. S-ON, no root.
When I connect it to the PC it tries to install drivers for QHUSB_DLOAD.
I take it the phone is bricked and has to go back for repair?
mikemod said:
My phone started doing the 4.3 OTA update last night, when the download got to about 43% the phone powered off and now wont turn on again.
The phone is completely stock. S-ON, no root.
When I connect it to the PC it tries to install drivers for QHUSB_DLOAD.
I take it the phone is bricked and has to go back for repair?
Click to expand...
Click to collapse
QHUSB_DLOAD -> yep, i would say hard-brick, needs a motherboard replacement.
OK, thanks, just organising to send it back, hopefully the new one will already have the update.
I take it no-one else has had any problems with the OTA update and this was just a one off?
This was in the UK on Vodafone.
mikemod said:
OK, thanks, just organising to send it back, hopefully the new one will already have the update.
I take it no-one else has had any problems with the OTA update and this was just a one off?
This was in the UK on Vodafone.
Click to expand...
Click to collapse
Not that I can recall, saw a few posts where it sometimes got stuck and had to force a reboot (manually), but not a hard brick. I guess the OTA got stuck updating hboot, and failed which would cause a brick I think.
mikemod said:
My phone started doing the 4.3 OTA update last night, when the download got to about 43% the phone powered off and now wont turn on again.
The phone is completely stock. S-ON, no root.
When I connect it to the PC it tries to install drivers for QHUSB_DLOAD.
I take it the phone is bricked and has to go back for repair?
Click to expand...
Click to collapse
By download, you mean downloading the OTA or installing it?
It was just in the middle of downloading it from HTC, got to about 43% and then powered down.
My htc one m7 phone is stuck too. How do you 'send it off' for a motherboard replacement and how much will it cost? Is it under warranty?
Can I go to the sprint store?
I'm on Vodafone UK and before I got the upgrade to 4.3, I got a small update just first, then the main 4.3 it installed ok and have had no problems as yet. Just wondering if the users that have had problems, got this small update first.
Sent from my HTC One using xda app-developers app
mikemod said:
It was just in the middle of downloading it from HTC, got to about 43% and then powered down.
Click to expand...
Click to collapse
Actually this seems to me more like a hardware issue. The phone can't just power down in the middle of the download, and it can't flash anything from inside the OS, it has to be in recovery. It's just a coincidence that you were doing the update.
Sent from my HTCONE using Tapatalk
Phone was irreparable so has been replaced with a nice shiny new one
ok guys, i have a question for you. keep in mind that im new to the phone world lol. ok so a bout a month ago i wanted to unroot my phone but for some reason the tar files on sammobile wasnt working right. so i came on here and downloaded what i believed to be the file that i needed to go back to stock. after i used odin and the phone rebooted it automatically notified me that i had a update. after i accepted the update and it rebooted, it again notified me that i have yet another update. so after this happened i noticed that my phone was updated to 4.4.4 kitkat which would be great exept for the fact that it keeps freezing and when i am on wifi i have a problem getting phone calls aswell as text messages. also when i disconnect from wifi i have to restart the phone to get any data back. is there anything that i can do? is it possible to go back to 4.3 or even 4.2.2? any help would be very much appreciated.
Take a screenshot of your "about device" section so we know what build you're on please!
440bro said:
Take a screenshot of your "about device" section so we know what build you're on please!
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Click to collapse
hope this helps. phone is acting up big time.
hellrazr209 said:
hope this helps. phone is acting up big time.
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Well, that's a T-Mobile phone and you're in an AT&T forum so...