Oh my goodness, I have just bought this WWE asia HTC One phone two days ago and I received an update to 4.2.2. My phone is not even rooted nor bootloader unlocked.
I downloaded the OTA update and when I try to update at the second restart, the screen shows a red exclamation mark.
I read online and realised it might be a corrupted download so I decided to re download. I re applied the update and I still get the red exclamation mark.
Please advise what I should do in order to update to 4.2.2 since HTC is providing an update which cannot even be applied.
The easiest way would be to factory reset and then retry. This is also what HTC support will probably tell you.
On the other side, it requires you to backup everything and start all from fresh.
You can try getting into the recovery by intention (restart then hold vol-down) and choose to clear cache. It might help!
Related
Would be so grateful if somebody could help me..been searching the internet for hours!
My phone is S-OFF, done through revolutionary. I wanted to update OTA from 2.3.3 to 2.3.5, but my phone wouldn't update. It would download the update and then just restart the phone, without having installed the update. I searched the net and found something that said I need to go back to S-ON by installing a RUU rom. I did so, and it worked fine.
My phone then told me I have system updates, so I followed the instructions and it worked fine. It then told me again that I have another system update, this time 2.3.5, and this time it got further in the installation process, but then when it rebooted, it got stuck at the HTC screen, with the white background.
I've tried going into recovery, hboot, fastboot, factory reset, and tried installing custom roms but nothing is helping.
Please, someone help me and tell me I have hope and that I haven't bricked it.
I am smart enough apparantly to get myself into trouble with flashing and rooting...I thought i had a pretty good grip on this till this happened.
I know you guys are working hard and my problems are small and silly in the grand scheme of things, if I missed something in my searches I apologize, I looked for hours and found one other post, but that persons issue was slightly different than mine. I own a Htc vivid ( holiday, raider) I was originally running the stock ICS ruu, I reflashed to the Pre-rooted ICS rom, it froze due to my "fiddling" with the font settings. I tried to flash back to the original ICS RUU, when the Prerooted version would not take on my phone. Everything seemed great until it froze at 34%. I have attempted to boot into recovery (volume - and power) and get nothing but the black screen with four triangles in the corners and the HTC logo in the middle, I am using the original USB cord, I have tried rerunning this from a few different computers with it only to get stuck at the 34% mark again and again. I would love to get back to ICS pre rooted again, but at this point I am close to tossing it in the microwave for a few seconds and warrantying the phone out. Advice? Suggestions?
I appreciate any help thrown my way, as I said I know you guys are busy making awesome stuff happen, and my problems are small by comparison.
Thank you ahead of time!
Another member was (could still be) having what sounds identical (RUU stopping at 34%). Not sure if he's gotten it fixed, I do believe TheCubed is helping him with it still, you might hop on IRC (Freenode, #htc-holiday) and talk to TheCubed when he gets on.
If you manage to get back into the hboot try to re lock your bootloader and it'll reset everything if memory serves me right.
Brand New said:
If you manage to get back into the hboot try to re lock your bootloader and it'll reset everything if memory serves me right.
Click to expand...
Click to collapse
other user with same issue - http://forum.xda-developers.com/showthread.php?t=1581902
might want to follow that. I don't have any suggestions at this point other than the last suggestion in that thread. IF you can get to bootloader, try relocking bootloader and running the ph39img that thecubed posted to restore to GB, then try running the RUU.
Did you try to run the RUU while you were unlocked???? You need to be locked to run the RUU
Could it also be a bad RUU download? I would try downloading the RUU again, from another server if possible, and see if it gets stuck at the 34%.
S7
Please help if you can. I downloaded the 4.3 update that was released for tmobile yesterday and pressed install. So the phone turned off and started the update then i got that red triangle with an exclamation point over the phone. Ever since then when i turn it on, it just stays on the HTC logo startup picture. My phone was completely stock and never messed with. PLease help if you can.
You can try to do a factory reset, but you will lose you sdcard...
Oh yeah and i did a factory reset. It does the same thing with the red triangle. I called tmobile and they are gonna send me a new one but it is gonna take about a month.
Umh, strange issue...
And bad assistance from tmob...
Sent from ONE with Tapa4Pro
yeah its bad but i guess nothing else i can do but wait. Thanks for the replys and trying to help.
Hey all, I recently got T-Mobile HTC One and on Monday 21st October, 2013 I tried to get the update. I went into the Software Update and clicked Check Now it prompted to download the update. I have downloaded this update at 7 times already and all 7 times it has failed with the end result being that Red Exclamation in the red triangle. This will stay on for a bit and then the phone will reboot. I did all that is required, not running anything and turning off the Power Save feature. Anyone get this and have any suggestion, it will be appreciated.
You're fully stock?
If yes, try to contact T-Mob, another guy had this issue and he solved calling T-Mob
Fully stock. The phone is out of the US right now and again updating through WiFi.
HTC knows about the T-Mobile problem. They just put up the 4.3 update RUU on the htcdev website for the T-Mobile folks having troubles with the update.. Go and get it from there and install it.
*S¡gned
Thanks, was just reading over at Android Central that it is out so I will go get it.
Been trying to download the RUU to no avail. Has anyone uploaded it anywhere since and can some one point me to a link.
Thanks
Ok ended up getting it. Took about 3 hours to download for whatever reason; probably high traffic. Got it installed though it hung the first time.
So I bought a LG G2 today and all was fine until it asked if I wanted to do an OTA. I figured, why not its COMPLETELY stock. The only thing I did to the phone was a factory reset when I bought it then connected to my wifi and updated all the stock apps to the updated version. At that point it asked me if I wanted to perform the OTA so I hit Install now. It went through 1/2 with no problem but on 2/2 of the update it gets to 13% and brings me to a screen with a blue line over about 1/4 inch of the top of the screen and gives about 15 lines of files or directories that are not found. It acts like a bad flash. I have tried a hard reset and still brings me to the update screen after I select Yes twice. My pc's (yes multiple) will not even acknowledge its there. How can this happen on a completely stock verizon phone with a factory verizon OTA?? Any insight would be greatly appreciated!
10 of the errors start with FOTAFS_Open /system/lib/librs.
There different from there on. The rest of the errors are the cache partition.
Like I said to me it sounds like a bad flash but what now? I'm stumped!