My top speaker is blown will I be able to get it replaced without paying
Jterris1 said:
My top speaker is blown will I be able to get it replaced without paying
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I had the same issue w/ no insurance. I called sprint and the gave me HTC's # and I got it fixed without paying. It took about 10 days.
My top speaker is blown as well. It has been for months. I took it to Sprint and was told they would need the phone for 2 hours to do a "software test." I didn't have time to leave it or wait but WTF is the need anyway. You can tell it's blown by turning up the volume or playing a ringtone. Oh well. I'll take it back eventually.
I was able to walk in to my store, while running CM 10.2, turn up a song and they immediately ordered me a new phone. I gave them my old one still running CM and nobody batted an eye.
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About a week ago my D4 started to randomly shut off. Opening the keyboard, using Dolphin, or just sitting in my pocket. I am unable to turn it back on without plugging it in to a charger, like it needs a jump or something. Once it fires back up, it says I have plenty of battery. The only other thing I see is when I plug it in but don't turn it on, it says it has 0-5% battery. It is rooted with safestrap and Eclipse installed but I've been running the stock version because some things weren't working quite right in Eclipse. Iv'e seen some posts say it could be a battery problem. Others say to factory reset or SBF. I'm going to give these a try but does anyone else have any ideas? I bought it off ebay a month ago and I'm worried they might not honor the warranty being purchased second hand. Luckily I still hadn't sold my trusty D3, but I dowant to get the D4 back in operation.
I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...
xredjokerx said:
I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...
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I figured something like that. Weird thing is every once in a while if I plug it in to the charger it will show 5% battery, then go up to 10% after about 20 minutes, then suddenly shoot up to 100%. The phone would work fine off the charger for about a half hour then die, rinse and repeat. So it is charging but only like 5% then it will show 100%. I'm probably just going to bring it in and hopefully get a replacement.
Well I ended up calling Verizon and they are going to send a replacement, no questions asked. Apparently it doesnt matter if you bought the phone second hand, they will still honor the warranty (or I got just the right CSR). Case closed.
Really? They told me to f* off last time I called about warranty off a phone from cl... lol
I was guessing they were going to tell me to F off as well since most people were saying that's what they do when you try to get a warranty replacement on a second hand phone. It was literally the best experience I've ever had calling any customer service line. Told him my phone wouldn't stay on, he said he was going to talk to an engineer, next thing I know he's asking for my address. Win!
interesting.. will call tomorrow (my earpiece speaker crackles) >_>
Just got to get the right person to answer. My guy actually sounded like he was based in the US, not Kazakhstan. I told the person on the phone my story and that I had already gone to an authorized retailer (which I did) and that my phone wouldnt stay on. Put me on hold for a minute, came back and said were going to get a warranty replacement out. What may have helped is that I had my D3 active on my line and D4 was deactivated, so maybe they couldnt look up the info that would flag it as not from original buyer.
xredjokerx said:
interesting.. will call tomorrow (my earpiece speaker crackles) >_>
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Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.
kwyrt said:
Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.
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My old one crackles as well. I"ll let you know if the new one does, comes in tomorrow.
any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter
xredjokerx said:
any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter
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Whoops forgot to update. New phone definitely has less crackle. Old one was very noticeable, new one has little to no crackle. Only thing was it wasn't updated when I got it, had to manually go in and have it update to 219. I don't use the rear speaker very often but I don't remember it having a cracking sound. All in all there are no issues with it
My Nexus 7 has horrible speaker distortion on every piece of media as soon as I turn the volume above the 50% mark. The distortion gets worse closer to 100% and makes the speaker unusable at high volume. Is there any way I can fix this short of placing some bubble wrap under the speaker grille? I'm not prepared to do that since it'll void both my warranty and the 2-year insurance policy that I have on it.
Note: This seems to be ROM-independent - running both stock 4.2.2, stock 4.1.2 and Paranoid Android 3.0+ nightly seems to exhibit the same issues.
I had this problem. I just got a warranty replacement. There is a thread that says people were able to fix by removing the cover and pressing on the speaker. Didn't work for me.
Sent from my Nexus 4 using xda app-developers app
Nexus speakers suck and blow, just like a shop vac.
http://www.portatronics.com/index.php?cat=c467_Google-Nexus-7.html
I know NOTHING of this place, just happened to find it the other day. I plan on buying a new assembly for mine eventually, I have (temporarily) fixed them half a dozen times.
The same thing happened to mine last week. I messed around with it pressing on the speaker and it didn't seem to fix it. The next day I tried again and the "distortion" went away. If it happens again I will send it in for fixing.
band8266 said:
The same thing happened to mine last week. I messed around with it pressing on the speaker and it didn't seem to fix it. The next day I tried again and the "distortion" went away. If it happens again I will send it in for fixing.
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Why would you send it in for 3+ weeks vs just buying a $12 speaker assembly?
I got the HTC One black for sprint a few months ago.
(I have had a slim case on it that barely covers the front face, mostly the back. It's a barely there case.)
problem I am having is that everytime I switch the phone to my left ear and hold it with my left hand, the other party says "i sound muffled" -
they cannot hear me.
Then, I immediately switch to my right ear, and they say "oh, now i can hear you fine.."
I have tried this with 3 different people and they all were able to predict exactly when I switched my phone from right to left and vice versa.
So, there seems to be a problem with my phone. anyone else having this issue? My friend has HTC One silver for t-mobile and he doesn't have this problem.
It's under warranty so I'm thinking of getting it replaced. Maybe go with the silver one?
mrkool444 said:
I got the HTC One black for sprint a few months ago.
(I have had a slim case on it that barely covers the front face, mostly the back. It's a barely there case.)
problem I am having is that everytime I switch the phone to my left ear and hold it with my left hand, the other party says "i sound muffled" -
they cannot hear me.
Then, I immediately switch to my right ear, and they say "oh, now i can hear you fine.."
I have tried this with 3 different people and they all were able to predict exactly when I switched my phone from right to left and vice versa.
So, there seems to be a problem with my phone. anyone else having this issue? My friend has HTC One silver for t-mobile and he doesn't have this problem.
It's under warranty so I'm thinking of getting it replaced. Maybe go with the silver one?
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make sure you are not covering up your noisecanaling mic (the hole next tot the camera) if it is being covered it will not work correctly. no need to send in your phone when it is not an issue with the phone.
Happens to me all the time too.
The main microphone at the bottom is on the left side, and when holding it with my left hand my little finger instinctively hold it from below, covering the mic.
Only with my left hand.
crackeyes said:
make sure you are not covering up your noisecanaling mic (the hole next tot the camera) if it is being covered it will not work correctly. no need to send in your phone when it is not an issue with the phone.
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I am holding the phone only from the sides when this problem happens.
I am not covering up any part of the mic on top or bottom.
During my tests, I was careful to make the calls while holding the phone with just
3 fingers, making sure I'm only holding phone from the sides.
So, we can definitely rule out me accidentally covering up the mic.
The problem is consistent and happens everyday
Maybe your phone doesn't like left-handed people... Maybe it's got something against the creative gene... Seriously though, I have people tell me I sound muffled occasionally - maybe every tenth phone call. I don't see any consistency though so I can't wait to hear what you find. And I think I always use my right hand because I hear better in my right ear.
Sent from my HTC One using xda app-developers app
Say what?! This doesn't make any sense! Hopefully op finds a viable solution to this.. this is "unheard" of
Sent from my HTC One using XDA Premium 4 mobile app
It's something to do with the gyro. Someone made a mod to deactivate it during calls to solve this problem. Keep searching. I'll post back if I find it.
Disable noise suppression?
http://forum.xda-developers.com/showthread.php?t=2406524
Sent from my HTC One using XDA Premium 4 mobile app
TymmyD said:
It's something to do with the gyro. Someone made a mod to deactivate it during calls to solve this problem. Keep searching. I'll post back if I find it.
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I immediately thought of this as the cause of the problem - the gyro.
The phone is being naturally slightly tilted in " / " direction ( as opposed to " \ " right handed)
I went to the local sprint store. The tech there was puzzled when I explained to him what was happening.
Then, I stepped outside of the store and called him on his landline. 60 seconds into the call, he was not able to hear me when I was
holding phone to my left ear - when I switched to the right ear, he heard me just fine. He was amazed , as he'd never seen anything like this.
I paid the $50 and he ordered me a replacement - which will arrive tomorrow.
Hopefully, I do not have this problem on the new device.
Will update in a few days after testing new phone.
frustrated...
went to the sprint store when they called me, saying my replacement phone was in.
i went there and was totally disappointed. they tried to give me a phone with scratches on the front / back.
I was not having it. I told them no way, i paid for a new phone 2 months ago, and i will not take some scratched up phone as replacement.
they said fine, they will order another one and ship to my house. it will take 5-7 days.
next day, i get an email saying that the htc one is on back order and there is not ETA date. So, im basically stuck with my phone until god knows when...
i called the store back to complain, spoke to manager, and he said there are no other options, i have to wait.
So, im going to try to call another local sprint corporate store to see if they can help, but at this point, pretty pissed off with sprint.
I would get rid of sprint I think that's your problem, not the phone
Sent from my HTC One using XDA Premium 4 mobile app
- I am in the employee advantage club so obtaining phones is a little different or somewhat harder in some cases being that you have to wait for the employee to approve it.
-Anyways I had my HTC ONE set up perfected, but the camera was becoming increasingly worse with the purplelicious pictures.
-Picked up my phone today from my contact @ sprint and it was all sealed nothing was out of place and it looked good.
-First things first checked the hboot, baseband and android version which is on I 1.44 and android 4.1.2 and so I was happy.
-First thing I noticed the dang power button was messed up when I pressed it it would sag to the right and go inside the phone. I called sprint to activate it the phone once I got it on and it took about an hour of changing ## numbers. Finally good but...
-Now I am thinking maybe i can live with the power button but i noticed something else; there was now vibration from the phone what so ever. I checked every single dang option and everything is enabled but still no vibration. Well I called sprint and gave them my rant about their quality and assurance control which I was very pissed about after waiting sometime for the replacement. Then called my Sprint contact to reorder another phone but this licks. My phone was in prestigous condtion despite the camera and I receive a much far worse phone in return.
Anyways end Rant-
I am curuious if anyone else has had a similar issue with the vibration function not working or just receiving a shady phone all together.
I've been lucky. My first phone blew the top speaker but my second one is perfect. Neither of them had the camera issue.
Sent from my unknown using xda app-developers app
Had my phone repaired. It came back with scratches (yes, scratches that I KNOW were caused after they opened and processed it), and gaps, and glue out the corners, and a crappy power button. It was dropped once by a person I was showing it to (had taken the case off just for them) and who tried to press the power button, resulting in it falling onto hard tile from ~5 feet.
flomexico said:
I've been lucky. My first phone blew the top speaker but my second one is perfect. Neither of them had the camera issue.
Sent from my unknown using xda app-developers app
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I must say I have been lucky as well in the past especially with my OG EVO'. They sent brand new ones no questions asked. I didnt have to use Total Protection either for the defects.
I never knew that the purple haze was really an issue. A lot of photos without a quality camera don't work well at night unless you are good at tweaking. Unfortunately mine was getting progressively worse even in good lighting conditions. Sprint will make it right, but it more less a convenience issue. I thought I scored too with the 1.44 Hboot hopefully the next one will have the same Hboot.
I took the firmware update on the defective phone. I get much better battery life on android 4.3 IMO. I wish I could walk in the store and say my phone is tweaked can I get another and call it a day, but being in the discount program with the huge savings I am considered an employee and have to wait for regular or new consumers to get items first.
Thanks for the stories and replies.
1. When changing from landscape to portrait (vice versa), the audio pauses during the screen flip animation...annoying.
2. Weird pops over aux cable when changing songs using a Moto 360.
3. Weird pops over aux cable at random times when pressing UI elements, even when UI sounds are disabled.
4. Weird grounding issue. When music is not playing, fingers touching the screen cause static hum over aux cable.
I dont have that. Rma it.
vbman213 said:
1. When changing from landscape to portrait (vice versa), the audio pauses during the screen flip animation...annoying.
2. Weird pops over aux cable when changing songs using a Moto 360.
3. Weird pops over aux cable at random times when pressing UI elements, even when UI sounds are disabled.
4. Weird grounding issue. When music is not playing, fingers touching the screen cause static hum over aux cable.
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Click to collapse
1. i dont keep auto rotate on
2. dont own a moto360
3. doesnt happen here
4. doesnt happen here.
and to take it further, i wont tell you about viper(which will dramatically improve your audio quality and can make it louder) because all thatll happen is you will have own issues.
vbman213 said:
1. When changing from landscape to portrait (vice versa), the audio pauses during the screen flip animation...annoying.
2. Weird pops over aux cable when changing songs using a Moto 360.
3. Weird pops over aux cable at random times when pressing UI elements, even when UI sounds are disabled.
4. Weird grounding issue. When music is not playing, fingers touching the screen cause static hum over aux cable.
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Click to collapse
I had this and got an RMA. New device doesn't have this issue. It's definitely defective. You can hear the static and hum through the earpiece in calls too and that....is annoying.
AT&T guy on the phone at my local store said he has two in stock, threatened me with a $35 restocking fee if they deem it is a "non-issue." I LOL'ed
So I'm back at my house now, forgot to relock the damn boot loader...
vbman213 said:
AT&T guy on the phone at my local store said he has two in stock, threatened me with a $35 restocking fee if they deem it is a "non-issue." I LOL'ed
So I'm back at my house now, forgot to relock the damn boot loader...
Click to expand...
Click to collapse
fastboot oem lock
go get it exchanged, sound is actually pretty decent on this nexus, as opposed to earlier nexus.
Wtf, They wont replace it. I have to call motorola.
I relocked before I went to the store. But they pulled one out of the back and then when the system said "Unable to exchange, they gave me the phone number to Motorola"
They literally had a new one on the table and then sent me home with my defective nexus
vbman213 said:
Wtf, They wont replace it. I have to call motorola.
I relocked before I went to the store. But they pulled one out of the back and then when the system said "Unable to exchange, they gave me the phone number to Motorola"
They literally had a new one on the table and then sent me home with my defective nexus
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why arent they able to exchange? when did you buy it again? dont they have a two week period that will allow you to return it at least? if so, go and just return it. then tomorrow buy another one at another location.
simms22 said:
why arent they able to exchange? when did you buy it again? dont they have a two week period that will allow you to return it at least? if so, go and just return it. then tomorrow buy another one at another location.
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Even though it was delivered on the 28th, it was ordered on the 21st of Nov. The 28th is two weeks from today. And i already exchanged one in store due to scuffs on the back. So waa forced to settle for a like new replacement. That will be delievered in 5-6 business days.
Screw AT&T
vbman213 said:
Wtf, They wont replace it. I have to call motorola.
I relocked before I went to the store. But they pulled one out of the back and then when the system said "Unable to exchange, they gave me the phone number to Motorola"
They literally had a new one on the table and then sent me home with my defective nexus
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Well, they would exchange it or I'd return it for a refund. I wouldn't let them get by with that crap. That's if its within the 2 week return period. If it is, try another store.
vbman213 said:
Even though it was delivered on the 28th, it was ordered on the 21st of Nov. The 28th is two weeks from today. And i already exchanged one in store due to scuffs on the back. So waa forced to settle for a like new replacement. That will be delievered in 5-6 business days.
Screw AT&T
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hmm.. calling motorola might have been the best option for you then, as they would probably replace it. the phone does come with a 1 year warranty, if you do want to try motorola.
simms22 said:
hmm.. calling motorola might have been the best option for you then, as they would probably replace it. the phone does come with a 1 year warranty, if you do want to try motorola.
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Lesson learned. I will never buy from AT&T again.
Going to just refuse shipment of the AT&T one, Motorola is taking care of me. He actually seemed like he's heard about this issue before. We talked about Lollipop and general OS bugs but I affirmed to him that my N4 and N5 (both already updated to 5.0.1) did not exhibit this problem.