Earpiece distortion during calls - Moto X Q&A

Hey all, I've had my moto X for a couple days now and I've noticed that during calls with the earpiece volume turned up to 75% or higher, I've been getting sound distortions. The distortion is apparent with higher pitched noises, such as when ringing sound is played at the beginning of a call or I can also hear what sounds like hissing in the background. Wondering if anyone else has had this issue, thanks!
Update: I've discovered that the issue is either network or modem related. When using groove ip, i found the call quality to be perfect as opposed to the static i get when call over sprint.

savagepanda said:
Hey all, I've had my moto X for a couple days now and I've noticed that during calls with the earpiece volume turned up to 75% or higher, I've been getting sound distortions. The distortion is apparent with higher pitched noises, such as when ringing sound is played at the beginning of a call or I can also hear what sounds like hissing in the background. Wondering if anyone else has had this issue, thanks!
Update: I've discovered that the issue is either network or modem related. When using groove ip, i found the call quality to be perfect as opposed to the static i get when call over sprint.
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Are you on the latest OTA?

Yep, installed right away.
Sent from my Nexus 10 using xda app-developers app

Related

[Q] Voice sounds Distorted during telephone conversations?

Hi,
I have had my Samsung i9000 for about 2 months now and really like it, I think its a great phone...
I just made a call about an hour ago and noticed that when I pressed the call button to make the call, and heard the call/ring tone, it sounded very distorted (as if the speaker was buzzing? but distortion decribes it better).
I have made a few calls since then to check this and its happening all the time during calls now....
Whats weird is that when I play an mp3 & put it on loudspeaker, the sound is perfectly clear??
Does anyone have this "incall distortion" problem or experience it before?
Are there any know fixes for this?
Really appreciate all comments/help with this folks...
Thanks
Dave
Bump... Still have this problem folks, can anyone help me out here?
Had this with a new SGS and got it changed (within the 14 days period).
Yep, been contemplating sending it to samsung, complaints my voice is unclear too.
The earpiece noise I believe is from the antenna, faulty shielding perhaps.
Sent from my GT-I9000 using XDA App

Speaker Distortion

Anyone else experiencing crackling, I am hearing it at full volume quite loud in certain songs, is this normal
Ive just purchased this phone from Telus today, just want to know if anyone else is experiencing this
markdexter said:
Anyone else experiencing crackling, I am hearing it at full volume quite loud in certain songs, is this normal
Ive just purchased this phone from Telus today, just want to know if anyone else is experiencing this
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I noticed this on my moto x 2014.. What do you think.. is this a defective mobile .. should go for replacement?
So far i didn't notice it
Are you running some kind of eq
Like the one in Play Music or something like Viper
Same for me, i tried equalizer in OFF, same distortion .. any solution ?
I have this distortion as well, with our without equalizer and for music, ringtones and speakerphone calls.
Not hearing it
I'm cranking it with many différent kinds of music just to try and get the distortion noise but im not getting any of it. Any songs or only specific ones?
blyndfyre said:
I have this distortion as well, with our without equalizer and for music, ringtones and speakerphone calls.
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https://www.youtube.com/watch?v=2JcLY5yRJpQ try this song... It was quite evident in this song.. I got a replacement and dont have this problem now
Thanks I exchanged mine and it's evident the first device speaker was flawed. This one is great now. Love this device.

Phone speaker

Does anyone else think that the phone speaker is quiet when you're talking to someone? Is plenty loud on speaker phone and during a movie but the in call volume is really quiet even at the max.
I noticed this too. I was wondering if maybe I was just holding it wrong because I noticed that if I held the phone a tad lower on my ear than normal, it was louder. I might just not be used to the premium size yet.
Any idea if this is software or hardware related? I'm thinking software because the music/video volume works just fine.
I'm having the same issue as well. I can barely hear people on the phone an ng i have to use speaker phone to hear them.
It's software. You can adjust the volumes accordingly in mixer_path.xml in /etc/
Sent from my Nexus 6 using Tapatalk
I think it gets loud and I'm a musician (aka deaf to a degree). I did notice the speaker phone only uses the top speaker though. Though it's plenty loud too
Anyone else with this problem. Mine is less than normal at the highest volume. Not sure if I should replace, my x2014 is loud! Have to have decent volume at my age
Sent from my Nexus 6 using Tapatalk
HD Voice
People still make phone calls?
Is this a case of HD Voice?
zephiK said:
It's software. You can adjust the volumes accordingly in mixer_path.xml in /etc/
Sent from my Nexus 6 using Tapatalk
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Never modified the volume before, are there specific values I need to use? Also I'm guessing I need root to do this?
I actually factory reset mine/unencrypted it and the sound in call actually sounds normal. Kinda odd.
Me either! my phone speaker is so low when start calling someone even in highest volume. Any possible fix ??
goal139 said:
Me either! my phone speaker is so low when start calling someone even in highest volume. Any possible fix ??
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I would also like to know if this is possible to fix this issue.
i'm experiencing the same behaviors on my AT&T N6 (rooted/decrypted). i'm waiting for my 64GB version from T-Mobile to see if it's my phone. it would be nice if this could be addressed via updates to the mixer_path.xml.
I have the T-Mobile 64GB (Root/Encrypted), volume low as well,
I use volume+ (pay version), still low.
32 gb Google Play version here, and I can confirm that my earpiece volume is extremely low on max.
IIRC this should be fixable via a custom kernel.
My At&t version is very low as well. I thought it would be loud considering the speakers. I hope there is a update soon.

static from the earpiece while running an app

I just started noticing a faint static sound from the earpiece when running an app with the volume off. I didn't actually notice until i was playing a game in a quiet room with the volume muted. It was actually loud enough to hear without placing my ear next to the earpiece. It only makes the sound when i run a game. I haven't tried it with any other types of apps yet. Had anyone else been experiencing this?
There is a thread about this. Im sure you get alot of static noise when you call as well
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Where's the thread. Thanks.
My earpiece is making a squeaking noise the entire time. Even when idle and screen off.

The Speakers Megathread

How is everyones speakers holding up? I dont always get a distortion at max volume but there are specific tones where I can hear them. The one specific example I can think of is the default alarm tone (I think its oxygen). Anyone else have a similar experience? Or is the phone supposed to be distortion free for all tones at max volume?
Thanks!
I sometimes get crackling/distortion from the top speaker but I noticed a new issue with mine last night.
I had my handset on silent and pulled down to my quick settings/tiles I switched WiFi on and held the device close to my ear, I could hear a few seconds of a 'buzzing clicking' noise then it stopped, I turned the WiFi off and the same thing again.
It happens on both the top and lower speaker and makes this noise whenever I turn on or off the wiFi or Mobile Data. It also doesn't matter if it's on silent or active notifications.
Is it just the radio being activated/turned off?
Does it happen to anyone else?
l also got my first random shutdown last night too.
DroidBee said:
How is everyones speakers holding up? I dont always get a distortion at max volume but there are specific tones where I can hear them. The one specific example I can think of is the default alarm tone (I think its oxygen). Anyone else have a similar experience? Or is the phone supposed to be distortion free for all tones at max volume?
Thanks!
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The speaker issue is not actually a hardware issue It's actually a bug. Some people get panicked and apply for a replacement but there is a high chance to face the same issue on the replaced device too. But on some device it's a hardware issue which can be evident in ANY volume not in the specifically the HIGHEST volume
How can distortion be a software issue though?
DroidBee said:
How can distortion be a software issue though?
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The sound issue can easily be a software issue, it does not necessarily have to be distortion coming from the speaker. That word is being thrown around too easily. But the OS could be sending bad code to the speaker, which comes out sounding like distortion. With the vast amount of people claiming to have this, I am more inclined to think it is more of a software bug.
PS - How is this a "mega" thread'? Just because the OP wants it to sound like an 80's hair metal concert title?
The-Last-Hylian said:
I sometimes get crackling/distortion from the top speaker but I noticed a new issue with mine last night.
I had my handset on silent and pulled down to my quick settings/tiles I switched WiFi on and held the device close to my ear, I could hear a few seconds of a 'buzzing clicking' noise then it stopped, I turned the WiFi off and the same thing again.
It happens on both the top and lower speaker and makes this noise whenever I turn on or off the wiFi or Mobile Data. It also doesn't matter if it's on silent or active notifications.
Is it just the radio being activated/turned off?
Does it happen to anyone else?
l also got my first random shutdown last night too.
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Yeah I get a crackle when I go into airplane mode or when I come out of it,apparently its a common issue
Sent from my A0001 using XDA Free mobile app

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